Spa & Wellness Gift Cards
by Spa Week
Where can I use my Gift Card/eGift Card?
Visit the Gift Card Directory to search over 8,000 spas that accept the Spa & Wellness Gift Card.
Do Gift Card/eGift Cards expire or lose value over time?
No, Gift Cards/eGift Cards do not expire or lose value, unless otherwise specified on your card.
Do I need to activate my Gift Card/eGift Card?
No, you do NOT need to activate your Gift Card/eGift Card. Bring it directly to the spa and use it for payment.
Can I add tip or gratuity to my Gift Card/eGift Card?
No, but it is best to ask the spa or wellness facility at which you wish to redeem your gift card if remaining value on the card can be used as tip or gratuity.
What if the spa that I found in the Gift Card Directory will not accept my Gift Card/eGift Card?
Please let us know right away. You can reach us by phone at: 212.352.8098 or email at: firstname.lastname@example.org
What is Spa Week's return policy on my Gift Card/eGift Card?
Gift Card/eGift Cards cannot be returned, refunded or reloaded.
Can I return my Gift Card if I bought it at a retail location?
It is Spa Week's policy that Spa & Wellness Gift Cards cannot be returned, refunded or reloaded. However, Gift Cards purchased at a retail location are subject to the return/exchange policies of that particular retailer. So, it is best to ask the retailer whether the Gift Card can be returned.
Do I have to use my Gift Card ONLY during Spa Week?
No. You can use your Gift Card/eGift Card any day of the year!
Can I reuse my Gift Card/eGift Card?
There are several types of cards currently sold. See below for a description:
Fixed Denominations – Gift Card is sold on SpaWeek.com or via retail partners and have face value printed on it (i.e. $25, $50 or $100). These cards can only be used one time at a single location, up to the value of the amount printed on the face of the Gift Card/eGift Card. Following your service, any remaining value will be kept by the facility you visited as a store credit
Variable Load – Gift Cards are not sold on SpaWeek.com and only available through our retail partners. Cards do not have a face value printed and can be loaded in any amount from $25 to $500. Gift Cards can be used multiple times, at multiple locations, until the full value of the card is depleted.
Open Denomination (Spa & Wellness BLACK) – Gift Cards are sold on SpaWeek.com and can be loaded with any amount from $10 to $500. Card can only be used one time at a single location, up to the value of the amount printed on the face of the eGift Card or noted on the order receipt for plastic Gift Cards. Following your service, any remaining value will be kept by the facility you visited as a store credit for you to use at a later time.
Will Spa Week replace my lost or stolen Gift Card/eGift Card?
If you lose your Gift Card/eGift Card, please call us at 212.352.8098 and we will do our best to help you with your missing card.
What if I do not spend the full value on Gift Card/eGift Card?
If you have a fixed denomination card, the spa facility will issue a spa credit for the remaining balance. If you have an open value card, it can be used multiple times, at multiple locations until the full value of the card is depleted.
How do I check the balance on my Gift Card/eGift Card?
Click here to check the balance on your Gift Card/eGift Card.