Reviews
Kennedy C.
I’ve been coming to this salon since 2021 and have had amazing results every appointment. Brittany is extremely talented and gets my difficult hair color perfect every time. My hair feels so much healthier when I leave each time. I always look forward to coming here - the staff are friendly and efficient. My hair looks the best it ever has since coming to Avalon :)
Paige W.
I have been going to Brittney for 6+ years and have never had a color I didn’t like! I’ve done just about everything from going dark, blonde, putting in extensions and she has done a great job each time! On top of that she is fun and a great person to talk to. I look forward to seeing her every 8 weeks!
Kennedy C.
I’ve been coming to this salon since 2021 and have had amazing results every appointment. Brittany is extremely talented and gets my difficult hair color perfect every time. My hair feels so much healthier when I leave each time. I always look forward to coming here - the staff are friendly and efficient. My hair looks the best it ever has since coming to Avalon :)
Paige W.
I have been going to Brittney for 6+ years and have never had a color I didn’t like! I’ve done just about everything from going dark, blonde, putting in extensions and she has done a great job each time! On top of that she is fun and a great person to talk to. I look forward to seeing her every 8 weeks!
Lisa W.
This place is the BEST! Such a friendly community and they do incredible job. Brittany is my colorist and Keegan does my haircuts!! Everyone here is amazing. I was hesitant to post this because I don’t want all of you taking up their spots ????
Becky V.
Walked in with my silver fox out - haha gray gray go away. Walking out feeling rejuvenated and like I’m about to conquer the world! I must say over the years I have had different hair stylist but none compare to BRITTANY - she is the absolute best and sweetest. She makes me feel the most beautiful. I HIGHLY recommend you book an appointment with her if you’re looking for a new stylist.
Leanna A.
Brittney has been doing my color for a year now. She gets great coverage, beautiful color and she always works with your timing. My hair is so healthy and looks great. Brittney makes her clients a priority and she’ll make sure you get appointments when you need them and work with her coworkers to get you the other services you need. I hesitate to let you all in on the secret, but book with Brittney.
Gail L.
I love this salon. Brittney works her magic with my highlights and Sam with his scissors. Both are highly skilled and professional, current on techniques that make me look my best. I love my stylists and feel like I leave looking 10 years younger!
M
I have been coming to Avalon Salon and specifically Brittney for years now and I will never, ever go anywhere else!! Brittney is truly phenomenal to work with, and she is the only person I trust to handle my finicky blond hair. She is so professional and knowledgeable, and an absolute delight to visit with while in the salon chair. The salon itself is always so peaceful, so accommodating, and so welcoming to their clients. I truly truly cannot recommend this salon enough. All the colorists and stylists are so great and I trust their judgment with my hair way more than my own.
Tamara S.
Brittney is amazing! She has been coloring my hair for the past decade. I live in Colorado part time and travel back to Dallas for my hair appointments to be able to see Brittney. Her attention to detail, professionalism and passion for her work is unmatched. I always feel confident that I’m in outstanding hands when she is coloring my hair. Thank you!
Chloe B.
I have been going to Brittney for a couple years now for my highlights and she is the best! Being a blonde, it’s very difficult to find someone to do your hair so I was very lucky to be referred to Brittney. She takes her time to make sure there is minimal damage and make sure it comes out just how you want it!
Anna W.
Alyssa is the best colorist I have been to! Not only does she do an amazing job, but her prices are very reasonable too. Before I discovered her, I had been going across the street to Lure, which charged double the price and the color was uneven and faded quickly. But Alyssa does an incredible job and is very friendly, making the experience 10/10. Plus, she does great scalp massages while she washes your hair! Highly recommend coming to her.
Deahna O.
For all my BLONDE girlies, you NEED to come see Brittney! I moved to Dallas three years ago and struggled to find a good hair girl that did blonde. I literally told Brittney what I wanted the first time and she NAILED it!!! I’ve been coming to her ever since! She’s super flexible with scheduling and will make you feel like a damn QUEEN every time you come in ????????????
April Van C.
Brittney is my go-to color stylist for vegan, cruelty free fashion and natural colors. I love that she's willing to take on all my crazy color ideas and make them into a beautiful reality. We've been through every shade in the rainbow, color melts, balayages, natural shades, and highlights. She's fabulous, would absolutely recommend! ????
Lilli B.
Brittany is the BEST! She has been highlighting my hair for over 2 years and she has so much experience. She is able to take my hair from blonde to brunette and back, and it and the way she tones my hair always looks good against my skin/complexion. I always walk out feeling super satisfied with my service and experience at Avalon.
Rosa H.
I have been going to see Brittany Reyes for my hair color for several years and each time I leave Avalon Salon with a beautiful color. She knows how to blend colors to bring out the best in my hair. She is extremely talented and explains to me her suggestions for hair color and what steps she takes to maintain my hair healthy as well. I always get may compliments on my hair coloring. Brittany is a must if you're looking for a professional colorist.
lauren w.
Tammy did an amazing job! I told her I like a beige blonde that isn’t ashy and she got it PERFECT! She really listened to me. Ashley gave me an amazing head massage and blowout! We talked about my hair goals and she recommended products I’m really excited to use! Everyone at Avalon takes great pride in their work.
jade s.
Brittney is the best for hair color, especially blondes. She is fast while being thorough. My hair has never been healthier stronger and looked so good! Being blonde and having healthy hair is sometimes tough to accomplish, but with Brittney, she makes it happen while also giving me the color of my dreams. Could not recommend her more! On top of her work is she is the most kind and understanding soul , we always have fun talking at my appointments!
Lana P.
Brittney is amazing! Would highly recommend her for hair color. She’s so knowledgeable and fun! Great place and great people!
Sarah S.
Brittany is the best colorist I’ve ever had. She is the most consistent and competent month after month, year after year & she takes the time to help me map out appointments so I can get in before holidays and other busy times. She is truly talented & thoughtful!
Sydney M.
Alyssa is the best stylist. I have been going to her for years and my color always looks so great. I am allergic to hair dye and she worked with me to figure out what we can and can’t do and is always checking with me to make sure I’m okay! She is the sweetest and I love going to see her!
Anna Y.
Let me begin this by saying that I drive over an hour just to have Alyssa A. do my hair… her talent is unmatched. She helped me through a massive color correction and has consistently given me the most perfect shade of blonde (without even using toner because she’s an actual magician). Aside from her talent, she is genuine, hilarious, and always make you feel like her best friend. 5 stars is nowhere near enough!
Camryn T.
I have been going to Brittney for over 2 years for my highlights and she is fantastic and very sweet. I am EXTREMELY picky about my hair and she always does it exactly how I want. She takes her time to make sure there is minimal damage and make sure it comes out perfectly. I go to Ana for my cut and she always does a great job as well. Definitely recommend.
Janel P.
Brittney Reyes is the BEST! She has colored my hair for years now and continues to hide my greys! She is knowledgeable, kind, funny, efficient and will collaborate to determine the best color options. Highly recommend!
Rachel B.
I’ve been going to this salon for 5+ years now and absolutely love it there! Brittany has been my colorist and she is just a gem! Great to work with and so fast and efficient too. From the front desk people to the rest of the staff, everyone is always so polite and willing to help. I highly recommend Brittany & the salon.
Sarah L.
5 ?????????? Review for Brittney at Avalon Salons. She is simply the best! She knows her craft and can bring your hair to life! I have been going to her for years now, and every time I visit her, she is able to get my color, tone, everything - exactly how I want it. She asks questions and ensures she is clear on what you’re looking for, and she is just the sweetest - a joy to be around! I appreciate her care and attention to detail for every big milestone from my wedding hair color, to maternity photos, to baby showers and beyond. You won’t be disappointed with Brittney as your girl!
Dana S.
I've been going to Brittney Reyes at Avalon for over 3 years and she's the BEST! I have gray hairs and she chooses the right shade to cover them for me. I have received countless compliments on my color. A girl even stopped me during an Imagine Dragons concert to tell me she loves my color. Brittney is the best colorist. She's knowledgable and professional. i highly recommend going to her!
Sinclair A.
Alyssa gets me right every time! As a person with textured hair it’s so hard to find someone that wants to preserve and take care of my hair while also doing everything i want! she’s so sweet and so attentive throughout the whole process, i couldn’t recommend her more!
C M.
This was my first visit to Avalon Salon and I loved it. Everyone was so friendly and helpful. My colorist, Elvia, and my stylist Ana, were both amazing. I love my highlights and cut. Thanks ladies for being amazing, I'll definitely be back. ????
Emmie K.
BEST salon I’ve ever been to, and I’ve been blonde 10+ years. The only reason I’m no longer there is because we moved to a different city. Michelle did my color. She is so great and her technique is professional to the max. Michelle cut my hair. I’m not kidding when I say best hair cut of my life. Everyone in between was great. Their scheduling team is so efficient and kind. Their spa services were lovely. Even their shampoo area was so zen and relaxing. If you are considering going to Avalon, book!!!
Nicholas E.
Great from the beginning. Have been going every 2 weeks for 9 months since I moved here. Have used a couple of stylists but now firmly with Sam. Senior and highly experienced. Haircut is great - I don’t allow clippers only scissors and comb. All staff very pleasant. Not inexpensive however with hair cuts you absolutely get what you pay for. Highly recommend.
Jessica A.
Alyssa is amazing!!! She is truly a gifted colorist and everyone in the salon raves about her, and for good reason! She got my hard to match shade of brown absolutely perfect! She is so sweet and patient. I am so impressed and pleased with her work.
Clayton M.
Professional, tidy and on time. If you're seeking a shorter or men's cut, I happily endorse Jennifer as a stylist to see - but the overall salon is great, and worthy of being a longtime staple in Dallas.
Ena O.
Keegan is the best.
Chelsea G.
Always get great highlights from Britney, she lightens my hair significantly without damage because knows I am trying to grow it and takes into account my hairs' integrity while giving me the look I want. I also really love my hair cuts from Ana.
Maddy P.
I met with with Adrienne for the first time today for a haircut and she did an AMAZING JOB cut off exactly how much I wanted to make it healthy, kept the length I wanted, but still somehow added really good definition. I will be returning!
Jenna G.
Relaxing atmosphere, enjoyed the salon experience.
Al R.
If you ever need your hair colored you must see Selene. She is very attentive to detail and is worth every penny. Also the hydra facial by Carly was life changing albeit expensive
Chris C.
I was waiting for over an hour for a hairstylist. I called in for an apt. Came on time, they rescheduled me and changed my stylist ... I sat there and patiently waited although I had an event at a certain time. I was late to my event . My second stylist they scheduled me for was great but.... I still had to wait almost half an hour after the second rescheduled appointment. It was a total chaos and whats worst is that they didn't tell me they changed my stylist. I've been a customer for a while now.... this was extremely upsetting.
Porsha D.
Been going here for 8 years!! Love my girl Megan and front of house Britney!
Tiffany K.
I always enjoy coming to this salon. Meghan is very talented and always makes me feel gorgeous. Today I needed to bring in my two year old and the entire staff was very accommodating. Brittny even showed me a quiet place that I could rock her to sleep. Thank you guys for always being professional and accommodating!
Charlie J.
Amazing massage from Abe. My man's knows how to work stress out of people, with simple immense pressure at precise points
Kelly H.
Friendly staff. A little expensive for a haircut but smooth process.
Dan H.
Excellent salon. Great location well trained talented stylists. Excellent systems to make and track appointments.
Sami
I just moved to Dallas and have been looking for a new salon. I requested to make an appointment with a senior stylist and they scheduled me with Elvie. When I showed up Elvie refused to do the color service. She said for some reason she only allocated 30 minutes to do my hair and that it would take longer after seeing my hair. I’ve never ever had anyone make a 30min appointment for an all-over color. She was extremely unprofessional and basically walked away from me saying there’s nothing she could do. The receptionist seemed nice and tried to reschedule me with someone else but I had no intention of giving them my business after this. I did request that the Salon Manager call me so I could share the inappropriate service experience. Unfortunately I never got a call from the Salon. I had to travel out of that country the next day and this left me in such a bad position so urgently have to find someone else when I had this appointment for months. Highly do not recommend Elvie and super disappointing that management did not take this seriously and call back.
Sheeba S.
I went last monday i already been there with full highlights but its been one year and my hairs were really grown but britney really gave me whole new look i complete loved it Thanks, Sheeba
Barbara S.
They are THE BEST????????????
Abdelouahab K.
Sam gives excellent hair cut! And also great customer service.
Michelle A.
Brittney did an amazing job on my blonde highlights while I was in town from London. Due to past damage, I wanted something with longevity that I could grow out and give my hair some time to recover. She listened to my concerns and offered her recommendations. The end result was exactly what I had been hoping for and I think it’s the best my hair has ever looked! Definitely recommend booking in with Brittney.
John
Always good!
Caitlin R.
Dahlia was awesome for my haircut! First time at Avalon and she was great with understanding my vision for my cut, and executed it perfectly. Will definitely return!
Marshall S.
Dahlia is great, my hair looks amazing, and she was great company. Deserves a raise probably.
Mireya C.
Savanah did an amazing job to my hair. She listened to what I wanted and discussed the process with me. She is so easy to talk to and you can tell she does her best to make your hair look perfect.
Leam L.
Great spam!
Loreta P.
Jen and Michelle are top notch! I have been going to them for years and could not be happier.
Amanda A.
All I came in for was a simple one solid color I was charged 200$ (which is probably because I do have long hair) even though this was not nearly the price quoted to me over the phone. Which would've been fine if I didn't leave looking like a striped raccoon. Being an ex aveda stylist myself I know Aveda color needs 45 minutes to process and she left it on both times for 15 minutes twice. So I left with exactly the same root color I came in with except they are warm roots because for some unknowned reason she used a high developer to darken my hair. My stylist was nice enough but the result wasn't great and I wouldn't recommend going here.
Alexis N.
Always makes me pretty
Ada C.
Erin was fantastic! Very patient with me as I figured out exactly what I wanted from my new look.
H B.
Super convenient location in the West Village with lots of parking. I adore Ana, who cuts my hair. She is friendly, efficient, and always does a great job. The rest of the staff is always warm and helpful as well! It’s easy to book with them online or by phone.
Cindy De La G.
This is where I always get my hair done, they are great to work with and they always do a fantastic job.
Shilpi S.
I am already in love. It was first time at Avalon and they are perfect, especially Dahlia. I will definitely go back.
Cara D.
I went and saw Erin and let me tell you she was amazing!’ 8 was soo nervous to get my haircut but she made all my anxiety go away and was super nice and welcoming!! !95 to mention she did an amazing job with my hair. I’ll definitely be back for Erin and maybe even color next time!!
Camaree T.
was here from 4-8 waiting for someone to do my nails. then when i woke up the next day 3 nails were broken and 2 more broke while i was folding laundry . i went back to get them fixed . nails broke again while i was using my remote. nail tech was very aggressive with drill made a couple fingers bleed in fact and told me that her squeezing my finger will help and it did not. i personally will never go back ever !
Piper
Meghan and Lillian did an amazing job with my color and cut that I wanted. (Not to mention the, hands down, most comfortable hair washing bowl chairs I have ever sat it. They're immaculate). Everyone was super nice and welcoming. Will be back!!
Tara S.
I got a haircut here for the first time and was very pleased. Hair stylist did a great job and the cut was reasonable priced. Atmosphere is nice and friendly as well. Will be back for my next haircut!
Mary B.
I loved the appointment making process on the Avalon website and I love the haircut I got by Dahlia who is very skilled and all around great. Everything went smoothly, and the service was amazing. The front desk person was so welcoming and informative, I immediately felt comfortable and assured that this would be a great appointment, and it was!
Bri W.
The only issue I previously had with this place was that they charge for a cut and style but the stylist sent me home with wet/unstyled hair a few times after she cut it. Not a huge deal, I was still happy with the cut. This past experience however has been so awful that I felt compelled to write a review which I never do. So first, I called to make an appointment and a woman named Erica who answered the phone was incredibly rude for no reason. She was sarcastic, cut me off multiple times, and was demeaning when all I was trying to do was make an appointment. I then came in for a cut with a master level stylist who did a terrible job. It looked like I tried to cut it myself. It was uneven all throughout, the layers on one side of my head do not match the layers on the other side. I tried to just get used to it but multiple people at my job commented on how bad it looked so I came in a second time to have it fixed by a different stylist, and it is still very uneven. The layers look hideous, I am now having to pay for a completely new haircut somewhere else and hope that they can fix what’s been done. Stay away!!!
Dyneisha B.
Abe is the bomb
Amy P.
Elivia is the best!
Deepthi B.
I personally love their products. They smell great and have great ingredients.
Barbara F.
LOVE LOVE LOVE Avalon Salon, especially Cassie!! I have been coloring my own hair at home for nearly 20 years, with the occasional trip to a salon that I always regretted. Having had several fairly traumatic experiences with salon coloring, I was about to give up when someone told me that Aveda salons are the best. After doing a little research, I decided to take one last chance and schedule a consultation at Avalon. I called and said I had something kind of crazy and bright in mind, so they recommended Cassie and I am so glad! She took her time to explain every step of the process and why she was doing it (not sure if this is standard practice or because I explained my past negative experiences elsewhere, but it was much appreciated!). It took nearly five hours to turn the mess Ulta created into a picture I found online, and it was seriously painless. Cassie (and all the other stylists!) were friendly and relaxing to be around. While not cheap by any means, I found their pricing incredibly reasonable for what I wanted (and a rare bonus: not over the estimate quoted during my consultation!) Only negatives I can think of are the small, cramped quarters (although their Covid precautions were on point), lack of space to hang a purse without putting it on the floor, and fact that they don't give you an itemized receipt. None of these were enough to drop even a star.
Melissa A.
I recently got my haircut by Jennifer and I loved how she paid attention to detail. Super nice, great customer service and will definitely be coming back to her for my haircuts. I also got my hair coloring by Brittney and she made sure I was satisfied with my balayage. GREAT customer service super nice and friendly will definitely be coming back to her! Overall I loved my experience at Avalon, very professional and customer service was excellent!
Zack S.
Love this salon! Jennifer is consistently good, and all the staff are friendly and helpful. Easy scheduling & they send reminders. I sometimes have to park in the garage but can usually find surface parking.
Sylvia W.
Staff is fabulous and completely Covid aware. Their open Sundays which helps those to stay clear of a super crowded salon.
Danielle M.
As per ADA, A FEDERAL LAW, business cannot discriminate against a person with a medical condition. HIPAA laws state you do not need disclose the medical condition the prevents you from wearing a mask. Steven, very disrespectfully said "he did not believe that nor did he care the words that were being used, & that I would simply not be served." Avalon is breaking a federal law and being discriminative against persons with medical conditions.
Miranda D.
I recently moved to the area and was in need of a new hair salon. I picked this one because the prices seemed more reasonable than a lot of salons in the area. I got a haircut with Dahlia and it came out great. I will definitely be returning when I'm due for another cut.
Michelle B.
Billy was amazing!!! So artistic, knowledgeable, and informative. I felt like a movie star! Billy made me feel good about myself for the first time in a long time. I can't thank him enough. As far as your facility goes, pristine! Following all the protocols of CDC, you all go above and beyond. I felt super comfortable. Thank you from the bottom of my heart!
Michelle M.
I just got a first time cut here because my usual stylist has COVID and I am THRILLED with my cut! Adrienne did a fabulous job! They also have great protocols in place - it feels extremely safe with barriers between every styling and washing station.
Allison Tate D.
Dahlia cut my hair and she was amazing. I cut quite a few inches off and the haircut I wanted is tough to do, but she nailed it. Would absolutely recommend her and the salon was great! Most comfortable shampoo bowls I’ve ever experienced!
Melanie B.
If you are looking for a great salon with talented stylists look no further!! Not only do they do amazing work, but the steps they have taken to protect their staff and clients from Covid is outstanding, I felt very comfortable. Sam did my color and it turned out perfect! It’s so beautiful!!! He is so sweet and did exactly what I asked. I love the smell of Aveda products as well. I’m sure anyone you go to here will be great! You can tell these are highly educated and talented stylists. I highly recommend this salon for all of your needs!!
Mike H.
I love this place. Everyone is amazing, but I have to give a big shoutout to Claire. I’ve gotten my color from her for awhile now and she is a color genius. I like to be blonde but I want it to look sun kissed an natural and she is hands down the BEST! I always look forward to seeing her because she is so fun and easy to talk to and my hair always looks so good. Also, I have longer hair and Jen cut my hair for the first time today and I’ve never had a better cut. I can be very picky and she nailed it! They both listen to what I want and always deliver perfect results. Love you guys! Thank you so so much.
Stefany M.
Ana from the West Village location... simply the best!! Did Brazilian blowout and haircut and I loved it!!! Definitely coming back :)
S S.
Great misty is awesome!
Shayna N.
Dusti is an artist!! She did an amazing job on my hair. I have found a new hairdresser that I would proudly recommend to anyone. I love the location. I'm 100% satisfied with my experience.
Juliet C.
Haircut with Andrea!i came with long black hair to keep the length and get long layers!love my hair!!!she did amazing job!i certainly will recommend. I’ve been there only once but love the job my hairstylist did! She listened and got exactly what i wanted!
Sienna R.
Dahlia is a queen. She's been cutting my hair for nearly THREE YEARS, and I won't go to anyone else. I don't even live in Dallas, but she's well worth the commute!
Pam D.
The only reason I am writing this review now is because I got an email today asking to vote for this salon as a top salon in Dallas and logged on to google, curious to read their reviews, since my last experience there was pretty terrible. Surprisingly, management seems pretty responsive to google reviews, yet I sat at their salon for 20 minutes waiting for the manager to address my problem and she was too busy to see me and never came out of her office. I figured maybe I would get her attention here. I went to this salon several times over the last year, for haircuts mostly, during which the customer service and attention were superb. So naturally, when I needed to get my chemical straightening treatment done, I made an appointment here too. I have been getting different versions of the "Brazilian Blowout" treatment for over 10 years, so I am extremely familiar with the treatment and what my hair looks like after getting it. During my treatment I was surprised I was not smelling the usual product smell, but let it slide. After my treatments, I usually wash my hair once a week, twice a week at most. I noticed that after the first wash, my hair was not as manageable as it usually is this early after treatment. By the second and third wash (ie 2-3 weeks after treatment) my hair was completely frizzy, curly and unmanageable. So after spending an inordinate amount of money I figured I would return to the salon for an assessment and thought they would maybe try to help, again given how expensive this treatment is. Everyone was incredibly nice again and tried to work with me, except for management, who told her staff to tell me "there was nothing they could do for me". Mind you I had already waited for 20 minutes for her and she never came to talk to me directly because she was "on a phone call". So having paid $400 (total with tip), and with destroyed hair, I walked out of the salon and immediately crossed the street to their competing salon, who took me in, agreed with me that my hair had not been treated appropriately, and gave me a massive discount to redo the treatment that same day given how much money I had already spent. That is true customer service, and a salon I will keep going back to.
I T.
Best place ever, saved me from looking like a zombie.
Ariana M.
I booked my appointment the day of and they were able to get me in right away. Sam gave me a full highlight and it turned out exactly how I wanted it to. Also, I love the sinks they use to wash your hair, super comfortable. I will definitely be coming back!
Ms. S.
Avalon is well-priced for the area (a basic women’s haircut cost me around $50 not including tip) and a good value. Dusti provided an attentive consultation and did a great job with my hair. They are taking COVID precautions—temperature check, plastic dividers, mandatory face masks.
Fi P.
It's unfortunate but it is no longer the gem it use to be. I will not be coming back...
Andy V.
I walked in about 1 hour before they closed. Place was busy and the music was on point. I tried the house frozen margarita and it was outstanding! It tasted like key lime pie in a glass and I was hooked. Definitely going back for another round. I suggest you do the same.
Candice C.
This place has the best salon washing chair that I have ever been in! I went in for a basic cut and it was a great experience.
Alexandra H.
Love Dusti! She's always been super sweet. I love aveda products so getting your hair washed and cut here always makes me feel awesome after. Unfortunately it's very pricy. I was very disappointed that they didn't lower prices during corona considering they don't do their "complimentary wash and blow dry". 50-70$ for just a trim is not very ideal. I would recommend for more intricate hairstyles and dyeing. Not a trim.
Catherine F.
A little bit pricer then some but the staff is super professional and always does a great job! Never been unhappy with my cut or facial!
Rhonda L.
Keegan is just a great stylist. He listens, cuts, paya attention, shapes, and works wonders.
Madison M.
I had a back treatment with their esthetician Mariah and it was AMAZING! She is so sweet and really loves what she does! She had great knowledge of the line so she was able to help me purchase products for home use. She was thorough with her work and her fingers are like magic. I highly recommend seeing her she’s a life saver!!
K
Love to see Danielle for all my color needs. And opt for the extras when getting a shampoo. So relaxing!
Darlene L.
Adrienne great haircut! Clare great coloring! Friendly and comfortable!
Katelyn F.
Made an appointment for 6:30 and got there 5 minutes early, sat on a bench for 20 minutes with no one coming to get. Terrible service and time management of appointments.
Joanne W.
I’ve been to this salon 4 times today will be my last. How can it be that 4 out of 4 times the wait is 45 minutes to an hour. Owner or management need to rethink customer service.
Nicole L.
This salon is amazing! Adam does my color and I hope to never go to anyone else ??. Pam does my cut, ladies if you have curly hair go see Pam!
Amena M.
The line moved surprisingly fast and the atmosphere was fun. As far as the food goes, it was delicious. I couldn't tell I was eating plant based meat. Would definitely go back.
Ester G.
Was there just to get shampoo. They are air nice and answered all my questions. I am going back
Madeline C.
A wonderful salon! Jen W always does a great job on my hair. All of the staff is friendly and welcoming. Compared to other Dallas salons, I feel like the quality of service that Avalon provides is super affordable! I love the Aveda products they use. I would recommend this salon.
Cat Jones (.
Abe gave me the best massage. As he always do
Suraj J.
Showed up on time. 30 min later and two 5-yr olds scheduled back to back, no notice of who our stylist was nor when our cut would happen. Disappointed in the lack of respect for client time. Works both ways.
Kayla S.
This is the first place I've ever been that after I got my hair cut I didn't hate it. In fact, I love it! Been back a couple of time and same result.
Jerome W.
Nice staff, but one of the WORST and MOST EXPENSIVE haircuts Ive ever had in my life. Very nice stylist and front desk staff, but the haircut was absolutely awful. I cant believe I paid almost $50 plus a tip for such a horrible job. My hair looks awful.
Maria L.
Sam is by far the best hair colorist I have ever had! If I could give 6 stars, I would. I had my highlights done there twice (both times with Sam), and the experience was superb! Also, if you want to get a very short bob-cut, Heather is an amazing specialist. Short bob-cut is not an easy haircut, and the outcome may look odd. In the past, I have visited her three times, and I was very happy with the outcome.
E. M.
I love getting my hair done here! Prices are fair and everyone working there is friendly/helpful. Highly recommend Nick if you’re getting your hair colored in any way, he’s amazing!! He was able to fix my previous dye and give me a perfect full highlight. Ana is also a great hair stylist when you’re looking for a cut, and can give suggestions if you’re unsure what you want.
Berenice A.
Really good service
Ana C.
A few times I been here for facials, Liked it! Definitely recommend than others
Olivia G.
I got an impressing service. The staff is awesome and professionals Recommended.
Deanne S.
Had Adrian as hairdresser. By the time I sat down, I felt like I hit the lucky seat when I finally saw a short cut the way I've been trying to describe. The hairdresser who was working right next to mine had the cutest short blonde haircut. My hair had grown out substantially, which was purposeful. I always wanted plenty to work with when I finally went short again. I have to admit I was nervous, but when the hairdresser told me that MY hairdresser cut it.....fireworks, & excitement hit me. I thought certainly it was all good and safe to take the plunge. Well, nothing like it. And I'm thinking it was because she may have been running behind. Or she just really liked her next client....but she seemed suddenly nervous. Mind you, I know hair grows back, but with todays prices it seems only fair thst I should be able to go back & have her fix it. I've called 3 times...and have never received a call back. My long distance hair dresser friend said to call her back immediately, which I did. It's been about 5 weeks already, so I'm assuming I'll never hear back. VERY disappointing.????
S B.
Amazing place.
Brenda A.
Nick is the best always does a great job
Brittany L.
Highly recommend Dusti if you have short hair [though i'm sure she's fantastic at other styles too]. I have been going to Avalon since about 2014 and hadn't found a stylist I returned to on a recurring basis until I began to go to Dusti. In general, I have always found it difficult to find someone who "gets" my short, fine hair. I've gone to Dusti now for about 5 cuts and she consistently does a great job!
Jenny T.
Like the way they did my hair I don’t like a new person
D. J.
I've been coming to Avalon for over 20 years and have a standing appointment every week! Wonderful staff and owners, very professional, and reasonable prices!!
Elizabeth Y.
1st time at Avalon Salons and Spa. I chose Cierra based on the Google reviews. I am beyond pleased. Cierra is a highly skilled stylist, with great eye for color. I had a cut, color, highlights, and she styled my hair. Not only she did a fantastic job, she was so gracious, kind and considerate through out. I'm so pleased to have found her .
Re-Mind. U.
Awesome Customer Service...
Chelsea W.
When I first moved to Dallas last year I went to three different salons/stylist before finding Ana at Avalon. Everyone kept messing up my hair and my bangs. I don’t know anything about hair but I think mine is pretty easy. It’s naturally straight as a board and long. I have straight across short bangs and I’m really particular about them. Ana at Avalon takes the time to get every little hair so it’s perfectly in place for me. She’s patient with me and doesn’t make me feel rushed even when I go in for a quick free bang trim between haircuts. Everyone has been nice at the salon from the phone, to checking in, to leaving. I highly recommend this salon and Ana!
Suzan El R.
Got the worst blow dry of my life (and I get A LOT of them). My hair was pretty much still curly when the girl was done. You know what her excuse was? “I only had 45 min for you and your hair is too curly”. First of all, your time is not my problem, and second, if you couldn’t handle my hair when you first saw it, you could have simply said so. It was probably her second or third time handling a hair dryer. Not only did she do a terrible job, she also burnt my hair with the blow dryer. She rushed it so much at the end that she literally took a regular hair brush and just brushed it with the hair dryer blowing on my hair. Turns out another customer was waiting for her. Never going there again!
Sylvia W.
Great stylists and so thankful they are open Sundays!!!!
Shannon P.
Jen is so talented and cut my hair far better than what I envisioned for myself. She listened to what I wanted and completely delivered. She's also a great person and delightful.
Emma F.
Jen was great. Very good at listening to what I wanted and following through.
Bev S.
Love this place. Have been with them for the last 8 years. ?
Ashtyn T.
Great colorist, but I had a terrible experience from start to finish. As a new customer I scheduled an appointment a week in advance for a full highlight and cut. I was informed during my shampoo that the stylist meant to cut my hair had an emergency since the day before and was not available. No one bothered to tell me this on my arrival until after I'd been colored. The environment to me became very frosty when I tried to make it clear that waiting halfway through my appointment was unacceptable to tell me... I sat, parched (no water refill after problems arose), in a chair while no one bothered to even tell me about the error until my poor colorist had to. They wanted me to walk out with a fresh color and dead ends because no one else was available to cut my hair. I got an apology from the manager and ended up waiting an extra 45 mins for another stylist to cut my hair only because her appointment didn't show. I was told I would receive the cut at a discount, but was quoted what looked like the stylist's original price when I looked the prices up online. Hmm. I was then informed that the receptionist who originally scheduled me didn't put down "color AND cut." Nobody from start to finish even verified my services when I came in. Wow. At checkout another woman took my money and the whole process just looked so sketchy and unprofessional. Adding with her fingers, taking several minutes for change, not reading me a complete total. She told me my "total," then took 3 hundreds from me, and THEN said she "included the tip" I specified and handed me back the change which was less. For all I know it was completely accurate, but who knows? Nothing in front of me to see what I was paying for. All shuffled entirely behind the screen without counting out to me or being specific. The whole thing was supposed to be a color, cut (now discounted), with a new customer discount, plus tips of course. I asked the woman for an itemized total of my bill to see that the discounts had been applied and she said "we don't do paper receipts." I would think she could at least have read my totals out loud to verify. She told me she would email me my receipt, and I spelled my email out for her twice. Never received that email receipt. Last straw. I walked out ~$260 and 4 hours out of pocket and nothing to verify what I spent and why. I'm a veteran to highlights and Aveda salons and have never spent this much money to be handled so poorly at nearly every turn. I feel cheated. The only saving grace to the whole ordeal was the colorist, but frankly after being treated like this it isn't worth returning, which is so unfortunate. I recommend to save your money and go elsewhere if you want your appointments and services honored.
Camilla C.
Billy is a stellar hairstylist! I wanted to do something different and he suggested a beautiful bold bob style. We took about 7+ inches off my hair and I love love LOVE it. My hair is naturally curly and the cut worked great with my curls. It's easy and fun to style. I used to be an Aveda stylist in Ireland so I'm pretty particular about my hair. Anyways.. I would highly recommend him.
Katherine L.
Sam (cut) and Teagan (color) are AMAZE. 10/10 would recommend. Having bleached hair and trying to find a new salon is always stressful, but they both did the best job!! No need to look any further!
Christy R.
Mallory Cox is phenomenal!!!!
Ryan T.
Little pricey, but you get what you pay for. Great staff and always accommodating!
Diane Vaccaro D.
I had been over-treated and over-blonded by other salons and Chris just looked at my complexion and with a few hints from me, he gave me the perfect hair color that I had always wanted but no one could get. I cannot remember my stylist's name but I had never met her before either and she cut my hair perfectly......so happy!!!!!
Aimee W.
Lee Busby is the best blonde colorist I have ever had. I am SUPER picky and he nails it, every time! Jill is wonderful at cuts, especially if you have fine hair. I love this salon and their customer service.
Jennifer M.
HORRIBLE! Clients be aware that as you will see in my post and on another woman's review on Avalon's Yelp page that there are certain stylists who call in sick the day of your appointment and you will get a phone call minutes prior to your scheduled time...that...oh by the way we have to cancel your appointment. And I am thinking...you're joking right...I mean I am literally in my car driving to my appointment and 20 minutes prior to my apt time my stylist is "sick"....and I am supposed to believe that....please This is exactly what happened to me with the text messages and VM's to prove it. I specifically wanted a Sunday appointment bc that is what works best for my schedule. I call to make an appointment and am told that stylist Mallory's next sunday morning apt is not for another 3 weeks and is at 10am...fine i'll take it bc I am not in a rush. Great I am satisfied....bbuutttt wait keep reading...... I get a text message reminder of my apt the Friday prior....fine I respond and confirm with a "C" reply. Sunday(the day of the apt) I get yet again another text message this one "reminding" me of my apt at 10am...the text came to my phone at 9:02am(58 min prior to my apt). So I leave after a bit and get in my car...the salon is abt 20 min from where I reside. As I am driving to my apt...which mind you I just had gotten a text reminder apt about then I receive a phone call from a woman named Grace at 9:37am who says...."This is the Avalon salon regarding your apt at 10am...the stylist is sick and we need to reschedule" ....uuummm are you kidding me...I am sorry but if you are sick most people know the day or evening prior not 20 min before you are to show up for work. This is completely unacceptable and they should have a plan B to accommodate me. And rescheduling to another Sunday apt that will be 3 weeks out is not acceptable. I have asked for the owner and person in charge to look into this. I will repost what they concluded to do about this and if at all they try to accommodate me to my satisfaction....if they do then I'll consider removing this post and if they don't then the post stays up for the life of the business being open. FOR A SALON IN WEST VILLAGE WHERE THE RENT IS HIGH AND YOU ARE WORKING WITH HIGHER END CLIENTS THIS PLACE I PREDICT IF THIS ISN'T RECTIFIED CORRECTLY WILL BE OUT OF BUSINESS OR WILL HAVE TO RELOCATE WITHIN 5 YEARS. I have asked for the owner to look into this and to call me----I will let you know what ends up happening or if they even try to rectify the situation.
Holly R.
In a great location, hair done by Mandy. Was a very live place, with talented hairstylist. Very happy with my experience here.
Terry S.
I’ve been here last 2 days ago, all I can say is, I love my new cut! The salon itself is clean, pretty basic looking salon actually. Anyway, I love my color job, my dresser got the perfect shade of red, and it’s so lovely! I'll definitely be headed back!
Oncomingstorm
Very clean shop with a very talented and caring staff. Good value for the money. They don't rush you, but they also don't fill your time with a bunch of nonsense or sales tactics. The whole visit was personable and precise. They listened to my concerns and asked questions to find the right solutions. For instance, my stylist convinced me to try his idea of a new haircut tailored to my age and physiology. He was right. Now all I have to do is remember to act like the respectable adult my haircut says I am...
Sheila D.
Avalon is always a good experience. Tom F is great for color- knowledgeable and also willing to listen and suggest ideas. The rest of the staff are friendly and professional and try hard to make everything run smoothly.
Susan B.
I look forward to my monthly appointments, it's like a mini vacation!
Amy H.
Meghan and Mallory are a DYnomite Duo!
Dale D.
Mallory gave my son the perfect summer cut! We love Avalon! The staff is so friendly and really surpased our expectations.
Tina B.
I had a highlight and cut. It was my first time going here but wasn't bad. I'm always scared to try new places but they put me at ease. The overall work was great. thanks!