Reviews
Socorro G.
Talk about being transported to another place. I left very relaxed, almost floating on a cloud. If your looking for a good place to have a massage or facial this is the place.
Sandy K.
I have been going to Hand And Stone for nearly a year for massages and facials. Every visit has been very positive! All the staff is very professional and you leave feeling really good! I highly Recommend Hand And Stone for any massages or Facials. They also offer really good deals throughout the year with discounts on services.
Socorro G.
Talk about being transported to another place. I left very relaxed, almost floating on a cloud. If your looking for a good place to have a massage or facial this is the place.
Sandy K.
I have been going to Hand And Stone for nearly a year for massages and facials. Every visit has been very positive! All the staff is very professional and you leave feeling really good! I highly Recommend Hand And Stone for any massages or Facials. They also offer really good deals throughout the year with discounts on services.
Kari E.
Carlos and Ebony are so good. Highly recommend them both. My husband goes to Carlos for deep tissue and swears by him. I go to Ebony for more relaxing and she’s incredible (and the add-on scalp massage is the best). The staff is always so helpful. Highly recommend this location and Carlos and Ebony!
Joshua C.
I called and booked a couples massage for my wife and I as a surprise for Christmas. I was told over the phone it's was 99.95 for the couples massage, which I found to be very cheap so I asked if that is for both or each, and was told that's for both. Our massges were great the therapist did a amazing job on myself and my wife was very happy with hers as well. When we went to pay the total came out to 223.89 and, when I asked the receptionist why it was that amount she told me it's 99.95 each. I explained to her I was told 3 times on the phone it was 99.95 for both and she did nothing to explain the misunderstanding or apologize just asked if she can charge the card on file. I understand mistakes happen and had a feeling there was a misunderstanding and even told my wife I think it's 100 each and expected this to happen. I just didn't expect the receptionist to be so uncaring and tell me services were already provided so what card should she charge. My advice confirm the price before your massage. I will never come back to hand and stone again even though my massage was great the customer service is terrible.
Laila S.
Hand and Stone in Gilbert is fantastic! Whether you’re getting a massage or facial the entire team is amazing. Regina and Kylie are my go to therapists, but everyone there is amazing! 15/10 recommend!
remi p.
Annabel was AMAZING! She listened to me as I talked my problem areas and it was the best massage I have ever had. I have never been so relaxed and it was a much needed birthday massage. The front desk girls are sweet and welcoming. I highly recommend this location!
Kaileah G.
I had an absolutely amazing experience here. I have never felt so pampered in my entire life! I had the honor of having Manny as my massage therapist & Megan as my esthetician the same day. Both were absolutely fantastic & very professional, and both sessions were extremely relaxing. Manny gave me helpful tips like certain stretches to do at home that can release my pain. I couldn’t thank him enough and felt great the week after! Megan has hands of a goddess & made me feel like a princess. She is very knowledgeable and has a very kind presence that feels judgement free and welcoming. She asked me a lot of questions to really cater the whole experience for me. I could really see a difference in my skin not only the day of & after, but the weeks following I saw a major improvement. I was literally glowing the day of and never felt so confident in my skin. Megan suggested products that would work better in my routine that she used during my facial & she was definitely right. I will continue to purchase the products she suggested me, and hopefully I’ll be back soon to be graced in her presence again. Absolutely love her and highly suggest both herself & Manny to anyone in the future. You will not be disappointed!! :) Before pics were taken a week and a half before my facial & the after pics was taken hours after. The very last phone is a picture right after the facial was done. :)
TM S.
Love coming here. Everyone is kind and helpful. I love getting a massage especially during my pregnancy! I got a facial for the first time and it was amazing as it catered to what my skin needed. Everything is clean and sanitized. They are knowledgeable in their services and products.
Shannon D.
Samantha was very knowledgable and made me feel at ease. I don't get facials very often and appreciate the explanation of the steps and what the benefits are. I left feeling like my skin looked great even without any makeup. Would highly recommend Samantha!
Laurie C.
The staff here was super friendly and nice. Very informative of what they're doing during the facial, but not too much so you can relax and enjoy your facial as well. I highly recommend Hand and Stone! My skin looked great afterwards!
Isabella E.
I just had the best massage of my life here! Megan was amazing, I went in with a hip that was hurting and now it’s practically brand new. I’ve never had a scalp massage before and now I’ll always be adding this on to my full body massage. I feel relaxed, rejuvenated, and like a woman who values herself. Thanks a million ???? *I don’t think Google lets you write a second review, so I’m editing this one to give a shout out to GRACE! Megan left the spa and I was disappointed, but Grace really has a gift and I am extremely happy with her therapy. Thank you so much!
Samantha B.
This place is the ultimate in relaxation! Yuli is the most knowledgeable esthetician I've had in years, and Sterling is above and beyond at soothing my aches and pains. If you get a massage here, the scalp treatment and hot stones add so much to the already great experience.
Sarah C.
Had a great hot stone massage here the other day. Courtney was very attentive and asked good questions to identify my needs. Back pain was almost completely gone a couple days after my treatment. I have had hit or miss luck with chain massage places so I will be remembering my therapist and coming back for sure!
Dylan I.
This is a great place to go! The staff is personable and friendly. I signed up for the membership
Christopher W.
I booked a massage yesterday, and the front desk ladies were able to get me in last minute, and the massage was absolutely phenomenal! Clean, orderly, and relaxing. The hot stones really enhanced my experience. Definitely recommend coming here 5 stars!
Jenny B.
I love this location of Hand & Stone Massage! Anilu is my go-to for facials and she is incredibly knowledgeable about skincare and provides an exceptional experience when doing facials (she also is SO nice). It’s relaxing, yet restorative to the health of my skin (she is very thorough with extractions too!). I have noticed a significant improvement in the quality, brightness, tone and hydration of my skin since going to her and following her recommendations for product. I will never go to anyone else! For massages, Kristy H is phenomenal. She is kind, attentive and has made epic improvements on my back, neck and hips through her massage and her post-massage stretch recommendations. She is dedicated to her craft and I am so grateful to have found her. And the front desk staff are professional and welcoming. I cannot recommend this location or Anilu and Kristy enough.
Ember M.
I've been to this location a few times and every time I've had a very good experience. The massage therapists are good at asking the right questions and following directions as they change throughout the massage. The front desk folk are very kind and listen intently to your requests. The whole of this location is very clean looking and calming. I will absolutely continue coming here.
Ashley G.
Pretty disappointed in the service at this location. I booked the massage with a gift card that was given to me, I asked for a introductory package before my massage and was told that was fine, went through the massage that wasn't bad and then after was told that I couldn't use the introductory package because I was using a gift card??? So my 79$ massage ended up being 130$ they instructed that because I was using the gift card at a different location than it was purchased I could go back to the original location for the intro package. After paying I called the original location the GIFT was bought from and was told I couldn't use an introductory package because I had already been to the location in Anthem ???????????..... what was supposed to be a relaxing massage and facial was ruined by the service of this establishment.
Delisa S.
I was a new customer as I usually go to New serenity spa. I had Manny as my therapist who was absolutely amazing, I wish I would have booked longer. My experience with this company was not good. Trying to relax, loud commotion is coming from other therapists employees. My therapist had to turn the music up so it would block it out, unprofessional. Another Down side is, they don't have warm oil options, they don't greet you with water once you leave the room and the music has weird 3-5 sec pauses till next song which throws your relaxation off. Would only come back if I'm in desperate need of a massage.
Autumn
i think this was the best massage i’ve ever had
Rebeca T.
John is the best! Such a relaxing and wonderful experience. Will definitely be back. Thank you!
Jess B.
Enjoyed my massage and staff. Very relaxing. Kristy was great!
Vanessa W.
Came in for a couples massage and thoroughly enjoyed it! Friendly staff! Christy and John were great!
Tatianna D.
Everyone was very nice and friendly as soon as we walked in. The esthetician gave a great consult and was able to provide exactly what my skin needed and made it a relaxing experience as well.
Hailey S.
Best place ever!
Kaykay M.
Claudia the store manager is absolutely phenomenal. Her way with people is so professional and kind! Really shocked by how professional and amazing her team is!! 5 stars!!
Alison S.
Love this place, super professional and welcoming!
Ana R.
I absolutely love this place! The staff is so helpful and friendly, the environment is so relaxed, serene and clean. No doubt it hands down one of my favorite places to go for a good massage, where I feel comfortable and safe. Highly recommend!!
Nellie W.
Most relaxing and peaceful. Will definitely be back.
Sadie H.
The staff here truly is amazing and makes you feel right at home! I’ve gotten both massages & facials at so many different spots and this one really does outshine the rest! Highly recommend :)
Jack S.
Have been coming to this spa for months now. Wonderful experience. Very clean and organized lobby with waterfall fountain. Friendly Staff. Sterling does a great job at providing relaxing massage and Anilu gave me a great facial after a long weekend in the sun, hydration was needed!
Jack S.
Have been coming to this spa for months now. Wonderful experience. Very clean and organized lobby with waterfall fountain. Friendly Staff. Grecia and Manny do a great job of providing a relaxing swedish massage as well as a therapeutic sports/deep tissue massage. Anilu gave me a great hydrating facial after a long weekend in the sun, hydration was needed! This spa now offers the DiamondGlow and nano-infusion treatment, which is the hand and stone brands for dermalinfusion. It's like a serum/suction/rejuvenation service. Does wonders for my sun damage, smile lines, and crows feet. Awesome service, highly recommend!
Maressa B.
The facials are very good However I don’t appreciate the fact that they failed to inform me there’s a cancellation fee So I got a call stating that supposedly I owe them 50$ and I made sure that didn’t happen also they should be giving a type of documentation that states it I was never informed
Octavio D.
Kristy was amazing!! Best massage I’ve ever had! She’s very knowledgeable and makes sure she gets all your tense areas. I’ll definitely be back!
Mambo N.
I booked an appointment for my boyfriend . While his was going on ,I decided to get half an hour massage and they were able to do that for me right there .They have great services and a pleasant welcome . My therapist Jody is such a nice lady .Definitely coming back .
Reshava Y.
AnnaLou is was one the best massage therapist they have! I just love her! She leaves you relaxed and feeling rejuvenated, she’s goes beyond to make sure you comfortable while receiving your service.
Shifting Through L.
Service today was unacceptable. Last min cancelation as I walked in. No manager to assist. Advised to come back 3 hours later due to no estetitian on hand. Very upset no manager available or second in charge to assist. Bad experience overall upset due to lost time
D A.
It was a great experience the rejuvenated facial with clarity products and the pucker power was amazing I love it. I will be back thanks Annylu.
Lauren M.
Amazing environment, fantastic employees, and overall best experience I’ve had.
Susan A.
John gave me the best massage I’ve ever had. Deep tissue, Swedish, Thai stretches—he does it all. So relaxing! He and the rest of the staff were so professional and friendly. I would give them a six star rating if I could.
Ali R.
Relaxing time.
Shelby P.
Hand and Stone is lovely in every way! From the receptionists to the massage and facial specialists, they truly make you feel and look beautiful! Yuliana is absolutely amazing and meets all of your facial needs! Would highly recommend her as your facial specialist.
Cathleen D.
I’ve been to a few different places and I can say this has been the best massage I’ve gotten! I’ve had bad back problems since I was a teenager and working with Colleen has been hugely helpful! Always look forward to the next session.
Janis B.
Kristy is so great!
Nicole U.
Lovely and relaxing facial with Annilu!
Jana B.
Sterling found the problems areas in my neck and explained what was going. Left with stress gone and able to move my neck much better. Awesome feeling!
Bonnie B.
Fantastic facials from Anilu and massages from Jodi. Highly recommend!!!
Cleo P.
Yuli was amazing, I loved my facial, please try them.
Bill B.
Simple the very BEST!
Rebecca A.
I love that this location usually has same or next day appointments available. Staff is nice and Kristy is a great therapist!
Samantha E.
Gracia is amazing. Highly recommend her for massage.
Jessica M.
Kristy and Sterling were amazing for our couples massage. The full experience from walking in to walking out was like a dream! Very professional and relaxing environment and staff, even talking to the friendly receptionist and waiting for our therapists was relaxing! 10/10 would recommend
Josephine M.
Absolutely amazing service! I highly recommend this location. I always feel so much more relaxed after my appointments. Very caring and professional staff.
Marti M.
Just an amazing experience! Go see Sterling! He was one of the best masseuse I’ve ever had. A+
Porsche H.
Colleen is excellent at stretching! I feel so relaxed.
Celeste P.
John was an absolute amazing masseuse!!!! I cannot wait to comeback. The staff were extremely amazing with answering my questions and even squeezed me in last minute which I desperately needed. ?????????? Thank you so much !
Tiffany B.
Super relaxing! Amazing staff.
Dallas S.
Top notch from beginning to start. Probably the best stone massages I’ve ever had. Staff was super friendly. Definitely recommend.
Natalie W.
I hesitate even leaving a review because I don’t want my appointment slots filled. Leaving Covid ICU after 16 months, this was a scheduled self care appointment for me. It was make it or break it. JB made it! She uses just the right pressure and listens, pays attention to problem areas. She is above and beyond. I look forward to my monthly visits. It has been a game changer for me.
Turner G.
Colleen was amazing. Beat massage ever. No fluff just serious massage. I will comeback.
Alyssa C.
The manager at this location is above and beyond. My friend and I had the most amazing girls night. The therapist took such care to find out what we needed and tailor our massages. Great service. We’ll definitely be doing this again.
Mindy M.
Great experience, friendly and professional staff.
Miesha R.
Kristy was great, she knew exactly where I was in pain & made it painless
Marqual D.
My massage was amazing thanks you for such a great service
Gabriel M.
This was a one of a kind massage experience. Right now other experienced hand and stone massage and facial spa with me and my lovely partner and the massage couples room. Where we enjoyed a lovely hour long massage best massage of my entire life we will definitely be back we have already booked our next appointment thank you Hand and Stone you doing it over there.!!
Nayely S.
Loved my massage with Kristy! She’s very attentive to detail and is always communicating! Would highly recommend :)
Kayleen W.
Jodi Bagley was great and she offered some excellent stretches for my lower back pain as well.
Sylvia D.
John did a great job. My shoulders were one big knot and it was amazing. Love the Glendale & 7th street location. Everyone is very nice and extremely professional.
Ginnie S.
Amanda was incredible. She found all the spots that were tight post-pandemic and it was a great, relaxing experience. So grateful for a great service!
Luke C.
Thanks for the amazing treatment. Highly recommend Sterling!!
Sunil S.
Anilu is very experienced and gives personalized care. Attention to details. Enjoy coming here . Ashu
Kayla M.
Amanda was so thoughtful and considerate of my needs! I highly recommend.
Zaruhi S.
Grecia was GREAT! She had just the right touch and accommodated all my requests. Very experienced and professional. I enjoyed every minute of my Himalayan hot stone aromatherapy massage. I highly recommend this spa and Grecia. Would definitely return here again once I’ll by in Phoenix next time.
Hand S.
After service a guest stated "Awesome service from front desk and therapist! (Sterling) Great team!" -Wendy
Keegan “Ohkeegs” H.
Yuliana and Grecia were awesome for my massage and facial! Top notch service with a great front desk staff. Love the new location!
Tanjela S.
I had a 1 hour massage with Kristy and it was amazing. She did a great job focusing on my tense areas (neck, shoulders and back), and she even took time to work on my legs (I’m 3 months out of a full ACL repair). She was friendly, personable and highly knowledgeable, and even explained some things about the healing process of my leg that I was unaware of. Kristy is awesome! I’ll definitely be back soon! Thank you Kristy!
Jann L.
Mikylah is wonderful! Has the touch of an angle then goes into the most relaxing massage you’ll ever experience! The hot stones with her amazing hands are amazing! I highly recommend!!!
Georgia G.
Amayo is top tier I come back to her every time I need a massage! She is firm and gentle in the best ways! By far, one of the best masseuses I’ve ever experienced.
Johanna M.
Outstanding massage with Sterling, amazing, top 5 massage ever!
Mona N.
Mikylah was just what the doctor ordered. She knew exactly what was needed to melt the stress away and make my day perfect. Thanks
Anu Rao (.
I loved Anilu and her tips and experience with my face. She knew exactly what I needed.
Heather G.
Anilu was wonderful in her guidance for my facial - amazing feeling!
Mary Ann N.
Colleen gave me an excellent therapeutic massage. Highly recommend!
Paul W.
Excellent massage!! Highly recommended
Pam M.
I had a full body massage with Lana and she was amazing! She made sure the pressure was just right and she worked on the spots I requested. I am from out of town, but if I lived in this area, I would be back.
Denise K.
I love this location and Jodi is a life saver. Very professional atmosphere and clean. I Highly Recommend it.
Stephanie M.
Ameyo was AMAZING!!!! This was the best massage I have ever had. We were in for the weekend and it was a great way to start off our trip. THANK YOU!!!
Nevella G.
Sterling was absolutely amazing. Best massage I have had!!! We were in town visiting and decided to begin our trip with massages. Hand & Stone was hands down the best from the office staff to the massage therapist!!
Grisel S.
I enjoy getting my facials done with Anilu she is amazing I been coming with her for years and she always leaves my skin looking better ever time I come I seen progress with skin concerns with acne now my skin looks better than before. Thankyou!
Hannah P.
Jodi was amazing! She showed me all the different massage techniques because it was my first time. Relaxing experience! 10/10
Elizabeth B.
Kristy was great.
Lonny M.
Amazing service!!!! Go See Ameyo, best message I have ever had!!! Hands down!
Teresa H.
Yuli is my favorite aesthetician. She does amazing facials! Takes her time, is very thorough and has excellent communication. I highly recommend!!
Cheryl M.
Sterling is great and has helped so much with my pain!!
Jessica H.
The pressure was on point. So relaxed afterwards. Need to book a longer session next time.
Delilah
Grecia was awesome! She took her time to listen and understand what areas needed massaged on. I definitely will be requesting her again. Thank you Hand and Stone!
Marivic B.
Excellent customer service. Very helpful and considerately fair. Jodi hits the right point!, soothing and relaxing. Very much commendable.
Sindy M.
Today was my first time at Hand & Stone. I was massaged by Jodi, she was informative and intentional with her message. Be very specific with your needs and Jodi will be purposeful with her message. A great listener and communicator.
Nayely S.
I loved my massage with Christy!!!! She asked all the right questions to make sure that my needs were met! I love that she remembered the small details from the may times I’ve seen her. I would definitely recommend coming here and request Christy!
Madria C.
Anilu was amazing! She was kind and treated my skin with kindness! She was patient and took her time! She was also an amazing listener and my skin was super happy
Taylor C.
I had a wonderful experience at Hand and Stone! My therapist was very helpful and she really made me feel relaxed. Thank you Gracie!
Debbie O.
Amazing spa day!! Jodi for my massage and Yuliana for my facial were so attentive and professional. Will be back on a regular basis.
Lani G.
Grecia was wonderful!!!
Brenda S.
See Anilu for a facial! She does an amazing job!
L A.
Grecia was so amazing!! I scheduled a last min appointment cause I had some neck and shoulder pain. Grecia focused on the areas I needed her to and communicated through the entire process to make sure I was comfortable. Thank you Grecia!!!
Kenneth W.
Kristy was awesome she gave the best massage that I have ever had I do mean the best!!! Thank you Kristy…
Sarah K.
I’ve been to the Glendale Ave location twice now. Both times I’ve had Ameyo as my masseuse. She is so good at what she does. Beforehand she asks what you’d like to focus on, and then goes over the services that you’ve booked. She then goes outside of the room so you can undress. She asks you what pressure you’d like and then proceeds. She is so good at reading your body and massaging/adjusting technique accordingly. Afterwards she discusses what she noticed, and what you can do to improve in the meantime. The front desk staff is also so kind and understanding. They always want to help you out, and make sure you have the best experience possible. Highly recommend ??
Cindy J.
Sterling is the go to person for firm and/or deep tissue therapeutic massage. Incredible!
Kisha V.
Excellent new location with an amazing educated and friendly staff, Only 5 dollars more a month for a month to month membership for 5 Star service over Massage Envys 1 star service.
KING J.
This place is fairly knew. It is a clean and private setting. The ladies whom work in the office are very nice. They provided me with great service and educated me on how important it is to have a great massage and facial often to remove tension and provide good blood flow for the whole body. The reason why I did not give it a 5star is because it seems like the girls are new to this therapy. Also you can tell that the manager is still trying to get adjusted to the new business.
Jenna N.
Ameyo is pure magic. I left feeling much lighter and the massage was amazing. I can’t wait to go back. I went with no expectations and I’m blown away. She was very attentive. I really recommend the Himalayan stones. Relaxing and perfect to unwind and de-stress.
Bryan F.
Hand a great experience here. I’m not from the area and was in Arizona vacationing. The professional and knowledgeable staff really made things simple and relaxing. Would definitely go again!
Mustafa H.
I went in recently for a massage with Edwin. The experience was second to none. The staff was very good communicating and getting us set up upon arrival in a timely manner. Edwin did an amazing job for my massage, I had multiple knots and problems that he was able to alleviate for me during my massage. 5 star service from start to finish. Edwin did a great job asking me what I wanted him to focus on as well. I would recommend this location to anyone!
Kristin O.
With monsoons come migraines. I woke up recently with a fairly crippling migraine. After laying on the couch trying some of my regular remedies, I knew this one was going to need more. I remembered seeing a new location that opened near me. I viewed the website but didn't see the service I was hoping for, but I called anyway. I asked if there were any massage techs familiar with lymphatic draining and was told yes. In fact, that person had a 4:00 opening if I wanted it. I arrived and was welcomed. When the tech escorted out her previous patron, the manager let her know I was already here. Kristie excitedly pointed and said you're the lymphatic massage, right? She cleaned her room and brought me in explaining how after her base credits were done, she immediately began specialized classes in it because she had such a profound experience with it as a student. As the massage ended, my migraine only felt a little better (I was secretly disappointed). She left the room to get dressed, I sat up and the pressure drained out of my head like a miraculous plug had been pulled. I LEFT THERE HAPPY AS A CLAM - assuming clams are happy.
Jon T.
Wow, just wow! This new Hand and Stone location I found. Traditionally wouldn’t drive so far for a massage but LET ME TELL you, it wasn’t just a massage. Truly relieved so much stress off my shoulders. From the customer service to the relaxing ambiance, I highly recommend this 5 star experience for any spa treatments or massages.
Jenn T.
I can’t say enough about how wonderful the massages by John Ameyo are and the facials from Anilu are incredible!!!! Highly highly recommend!! THE BEST!!!
Kira S.
this was my first time at a spa and they did NOT disappoint! super friendly staff and they made me feel incredibly relaxed. the atmosphere is incredible! if you ever find yourself in AZ and in need of a facial, this is the place to go! cannot wait to go back!
Maggie Y.
I had a great spa day here; the staff was super friendly and I had an amazing facial!
Aaron G.
This place! Talk about high quality and professionalism. Beautiful space. Clean. Attentive customer service. I had Anilu for a facial that was beyond restorative. And Sherry is an expert with her hands. Great massage! I left feeling brand new. Highly encourage everyone to try.
Rachel B.
massages from John and Ameyo and facials from Anilu are top notch!!!
Ava T.
10/10 recommend! The staff was kind and it was a very relaxing experience. I’m definitely planning on going back. My skin looks amazing, too.
Martina S.
Came to AZ for a work trip and decided to treat myself. Turns out it was just what I needed to make a stressful work trip manageable and relaxing. Will be telling my coworkers about this place when I feel like they need to relax and chill out (they're stressing me out!! LOL) I LOVED the staff and service at Hand & Stone, will definitely be booking again when I come back to town!
Sean N.
This is by far my favorite Hand & Stone in Phoenix. I live in Scottsdale and make it a point to drive to this location every time as I always receive exceptional customer service from the management team, and extreme care from the staff. Highly recommend Anilu if you are looking for a facial, and Ameyo for a Swedish massage! The entire staff is great though, you can’t go wrong, I even had the owner personally introduce himself on one of my visits and make sure I was being well taken care of.
Cameron T.
This place is amazing probably the best massage I have ever had in Arizona. John did an amazing job targeting my pain areas and the room was really peaceful. A+++
Rae B.
10/10 recommend this Hand and Stone. Exceptional customer service with an experience tailored to my needs. I went in with a lot of low back pain and left feeling like a new person. I can’t wait to go back!
Veganplantry
After a 14 hour drive from Dallas, Texas to Phoenix, Arizona, I was in need of some self love. I heard about this business from a colleague of mine, and I couldn't be happier with the experience. I have had many facials and I have to say this was the BEST experience I have had. I am now a returning customer thanks to the attention to detail and care from both John and Ameyo. My skin has never felt better, and I will continue coming back on a bi monthly basis and referring both John and Ameyo to friends/colleagues.
Hailey S.
Amazing spa experience, staff was very friendly. I received a facial and was very pleased. Will definitely be returning and highly recommend!
Ivana P.
ive had amazing massages from John and Ameyo and and an unforgettable facial from Anilu. love this place!
Shannon M.
Relaxing environment with exceptional service! I would recommend this spa to anyone. The massage therapists took the time to ask questions so they could tailor the experience to my individual needs. Helped a ton with my chronic shoulder pain. Thanks hand and stone!!
Tombomb4592
Had a great massage, ty!!! So glad to have you in the neighborhood! I joined, I’ll be back!! First class spa, professional and spotless!!! Great experience!!!
Anastacia A.
Loved my experience here! Got a massage from John and it was amazing. Will be coming back!
Myra Q.
WOW!!! Where do I even begin.. after a stressful summer in the CRAZY real estate world I had to escape to my home in Arizona. I thought let me treat myself, and I am SO glad I did! I felt dramatic so I got two massages. I got one from John and one from Ameyo and they did a wonderful job - they definitely know what they are doing!! In between my massages I got a facial from Anilu and it was yet again another amazing experience. If you are looking to treat yourself, these are the people!!
Chris
I've gotten massages all over the world - in Thailand, in Mexico, in Japan, in Gary, Indiana - and I can tell you this is the best massage I've ever received. Big shout out to John, keep working out those muscular hands brother. I'll for sure be back.
Alisha P.
The facial from Anilu and the massages from John and Ameyo were probably the best I have ever received. It was so relaxing and no doubt I will be back.
N W.
Great self care, splurged on hot stone massage & facial.
Issa O.
Absolute rudeness from the “manager” bad attitude. Customer service just the worst I’ve ever had. You want to go there to relax and unwind, but I left there the opposite. Waste of money and time. Do yourselves a favor and DO NOT GO HERE!!
Kenny G.
Really nice location. Had a great massage with Kristy and the front desk/staff were very friendly
Joe R.
Place is awsome. Apple didn't fall far from the tree.. I'm a member in the Salt Lake City area. Amazing that they just opened their first store here in Phoenix!! And can easily use all my perks here or there. Staff is amazing. Great job ladies keep up the good work. Will definitely be back
Rick M.
Highly recommend!!! Do yourself a favor, you won’t be sorry!
Antaniece G.
This location is so welcoming, genuine, and professional! Rose was very helpful and such a good spirit! I was given 5 star treatment from the moment I entered the door. Invest in yourself and get the membership it’s worth it!
Sunee S.
My daughter and I had our first experience with Hand and Stone recently and we can't wait for our next visit! Anilu has been our esthetician for 2 years and we have followed her here! I highly recommend her! She always cares for our skin and also recommends the best products to help us maintain after our visits. My daughter's teenage skin has never looked better! This is the first time we've met with her at Hand and Stone and we absolutely love this place! Everyone in the spa was so professional! Make sure to book and appointment with Anilu!
Andrea B.
Glad to be getting massages again. I needed to decompress and it was wonderful!! Brought my daughter in for a mother-and-daughter spa day. Thank you for taking care of us.
Deborah W.
My recent experience at this Hand and Stone was wonderful. From the receptionist answering all my questions and concerns to the massage therapist really working out my lower back problem areas. I will definitely be back!
Brian D.
Best massage of my life! Brand new facility. Very clean and friendly. Highly recommend!
Mike D.
Enjoyed my experience and Great communication. Looking forward to my return.
Pam M.
Very professional and warm atmosphere. I came out relaxed. I’ll be back!
Heather M.
What a great experience. I will frequent as often as I can do to the service that I received. Very clean, friendly, and welcoming thank you for your great service.
Lindsay S.
Anilu at hand and stone is awesome! I received a facial yesterday and it was so relaxing . She is very knowledgeable about skincare and will help you tackle all your skincare needs! My skin looked glowing!! Thank you!!
Larry W.
Beautiful Hand and Stone. The massage was the best! Will be back next week Looking forward to my facial.
Arlene G.
I recently got a facial at this location and loved everything about it! So much I had to get a membership! I recommend seeing Anilu, she works wonders with your skin and not to mention how sweet and attentive she’ll be with any needs/ concerns you’ll have. She’ll take great care of ya!
Allyson L.
Obsessed with this place! The staff is so accommodating and pleasant. Such a relaxing atmosphere and the perfect place to unwind. My skin has never looked healthier. 10/10 would recommend to anyone looking to upgrade their spa experience.
Lulu B.
Beautiful spa, super friendly staff and the best facial I’ve had in a while!! Will definitely be back!
Anna T.
best hand and stone i have been too, such a stunning place and staff made me feel very welcome! beet facial i have got in awhile, will be back soon(:
Christy S.
Absolutely my favorite Hand and Stone so far. I used to have no confidence in anyone with my skin until my girl. She has done miracle for my skin. She switched over to this location and I’m following her there. I went there to check out the place. They’re still opening but the manager and owner was so sweet. They gave me a package for me and a friend. This is probably the nicest Hand and Stone I’ve seen, very up to date (:
Victimof H.
I love this place!!!!! Best massage!!! Best service!!!!! Love this place!!!
Sadie T.
This place clearly does not have it together. Their phone number just tells you to call another number and then a rude, impatient, bitter woman answers and is annoyed that you don't know that they're not currently open even though their website says they opened April 1st. When I mentioned this, she was annoyed like yeah well it's wrong. Okay, definitely no confidence in a business or how it's managed when you have awful customer service and can't manage to update a date on your website while you're closed. Go to another location. Their massages are not cheap and being professional on a 1 minute phone call is the bare minimum you can do to give your customers a pleasant experience.