Reviews
Patricia Ann B.
I had a facial with Amy on Saturday, 1/27/2024. The facial was extremely relaxing, in a quiet setting…exactly what I needed. My skin felt refreshed & the dull look replaced with a glowing appearance. The assortment of serums, creams & steam treatments were perfect. I enjoyed the entire experience and I would highly recommend!
Sherron T.
Emily C. Is fabulous. She makes keeps me looking trendy but age appropriate. Love her personality & great cut & styling skills.
Patricia Ann B.
I had a facial with Amy on Saturday, 1/27/2024. The facial was extremely relaxing, in a quiet setting…exactly what I needed. My skin felt refreshed & the dull look replaced with a glowing appearance. The assortment of serums, creams & steam treatments were perfect. I enjoyed the entire experience and I would highly recommend!
Sherron T.
Emily C. Is fabulous. She makes keeps me looking trendy but age appropriate. Love her personality & great cut & styling skills.
Rachelle F.
Consistently outstanding! Emily Eaton is the best I have ever been to for cut and color.
Alexys T.
Tried to get an appointment for a perm but they said ‘if you’ve never had one with us before then you can’t get one’. So I’m just not allowed a perm with them even though I went to them all throughout high school and they were the place I used for the big hair chop? Kind of sad how this turned out because it just seems like they don’t want any service from me and just saying no cause they can. Glad I didn’t waste gas to go see them.
Taylor B.
I hadn’t gotten my hair done in probably over 5 years, I have a lot of hair and I was super nervous trusting someone with it! Sam did nothing less than magic on my hair!! I left the salon feeling so confident and I felt like she really did listen to exactly what I wanted! The salon itself has a great vibe and everyone was so sweet! I highly recommend this salon and I will definitely be returning!
Jai'Ly P.
My stylist Jaidyn is such a sweetheart and did so well! I was super excited and nervous about my cut but she killed it. I got a butterfly cut, with curtain and wispy bangs.
Kathy F.
I had an amazing facial with Morgan. That has to be one of the best, most relaxing facials I have ever had. I will definitely book with her again.
Stacy S.
Rachel is one of a kind. She is patient with my indecision and always guides me in a positive direction. Her shampoo massages are undeniably relaxing and I feel rested after battling a long day. I appreciate the opportunity for a later appointment so I am able to take care of responsibilities at home before heading out for a night of pampering. Today I received compliments galore on my updated style!
Craig S.
Tyler-Mason Salon-Spa is a high-class salon. The moment you walk in you are greeted by a friendly and professional staff looking to take care of your every need. They make you feel comfortable and relaxed. The massage therapist, Amy, was thorough and attentive; making sure she was focused on my problem areas with the correct amount of pressure. Well done!
Trina T.
I love Tyler Mason. They are awesome. They do such a great job. Everyone there is very friendly.
Janell W.
I love Tyler-Mason Salon! Emily has been so kind to me and to my hair through almost two years of rocking the pink. We tried a new color and I'm really excited about the results. I also have to give a shoutout to the front desk staff, they're sweet, they're helpful, and they're fabulous at what they do.
Lynn F.
Malaya is the best. Quite a perfectionist. Always asks how you like what she did before continuing to next step. I’m booked with her til next March. That speaks volumes in itself!
Timothy I.
A location that would rather a person living in the adjacent trailer park die than have a minor traffic inconvenience and don't deny it. You made West Glenn close their 10th Street side gate because it inconvenienced you. Money over the life of the elderly eh? What a joke.
Sarah R.
Reina did a fabulous job with my nails and made me feel relaxed!
Sandy B.
Reception staff is always friendly and helpful. Love my haircuts with Emilie Cage!
Kristen C.
Sarah did a wonderful job- I recommend you request her for your massages!
Victoria S.
I had a great experience. I highly recommend Kyla!!
J. D.
I always have an enjoyable experience here. Thanks to kenzie!
Rachel W.
This was my first time at this salon and I had a great experience. I will definitely be back!
Paul Cooper (.
Friendly staff. A very nice atmosphere throughout. I went for a massage. The masseuse conducted herself well and did a very good deep tissue massage. I would recommend this place.
Cheryl W.
very knowledgeable wig specialist that took time to make sure I had no more questions and was happy with the way she trimmed my wig. It was the most expensive "hair cut" I ever had....not sure I would pay it regularly but to make my wig (necessary due to chemo ) look good the price was not a problem for a wig trim.
Jai'ly B.
Everyone was so nice and welcoming. My stylist, Jayden, was so friendly and my hair turned out great!
Lanita T.
Great haircut by Moriah!
Kimberly S.
Lori always does a wonderful job with my waxing! Been going for quite some time! Love the personal touches and welcoming vibes Tyler Mason and the staff provide!
Elizabeth S.
I love this salon!!! It’s hard to find a good one as most people know. I love Emily and she’s so good an knowledgeable. I always take her advice and opinion on what I want. She takes her time to explain things and everyone is super helpful and nice.
In C.
Very impressed. This will be my new go-to for pedicures. Their massage chairs are actually soothing. Next, I will try a full body massage.
Terri L.
The receptionist was very polite and helpful. My stylist was lovely and very attentive. The wash room area was very tight.
Sheri W.
Everybody was nice!! I'm excited to get my hair done next Monday!! The atmosphere was very nice and inviting????
Melissa G.
Love TM! My daughter and I have been going there for years to get our hair done by Emily E. She’s amazing! Everyone at TM has always been so welcoming! We love it!
Taylor B.
Moriah is the best ?? I recommend Tyler Mason to anyone looking for a new hair stylist...everyone there is wonderful!
Cynthia D.
Kenzie did a great job with my haircut. My hair is in transition as I am growing it out and letting my grey come through. I made another appointment to come back. Well done Kenzie. Oh and she was super sweet too.
Lisa R.
I thoroughly enjoy my experiences at Tyler Mason! The staff are always pleasant, positive and eager to serve (me and other customers). Madison, my stylist is amazing -- always kind, interactive and so talented!! I love my experiences at TM and feeling so calm and beautiful after my visit ?
Phyllis P.
Love my hair! Love Madison, she's amazing.
Crystal M.
Kenzie always goes above and beyond!!
Linda C.
Always a pleasure visiting Tyler Mason salon. The receptionists are pleasant, the atmosphere relaxing and comfortable. My stylist, Cara, offers insight when I am uncertain about a change in hairstyle and color. Such a great team!
Megan H.
Brianna did such a wonderful job not only with my hair, but also by explaining every product's use and ways to enhance the quality of my hair. She was very professional but personable at the same time.
SHARON S.
My daughters and I always go to Melissa for our cut and style. She does an amazing job giving us what we ask for and more! She is so talented as a stylist. She is also very pleasant to talk to while she works. She makes the whole experience relaxing and enjoyable. We leave with our hair looking so good that we wish we were going to a party!
Jenina H.
My children got me the "Queen for a day" package for Mother's Day! It was an amazing relaxing day and the ladies there were all super sweet! I had so much fun!
Mark R.
Was a little surprised when asked if I wanted to tip. I was under the impression that Tyler Mason was a no-tip establishment.
Divya M.
It's ok. Edit : I never got a chance to visit them again because I was traveling. But I am super pleased with their commitment to make things right. Apart from their response to my review here, they actually took multiple efforts to contact me to discuss how things can be made better. If the business is trying so hard to make their customers happy. They are really good and my 1 time average experience can't be a true mark of who they actually are. I will definitely go back to them any next chance I get.
Andrea S.
My hair looks wonderful! She did a wonderful job and is so lovely to spend time with!
Chrissy B.
I visited the salon for the first time on Saturday and Kyla cut my hair. She was amazing. So happy, outgoing and friendly. She helped fix a bad previous haircut. My hair looked great and I received a lot of compliments. She recommended great products that I will use. The other staff that helped me were great. I am looking forward to coming back for more work and products.
Alexandra R.
Absolutely love Tyler Mason Spa. Always pleasant and nice staff.
Erin F.
Rachel is amazing!!!! She listened to what I wanted and gave me just that!!! The hair washing is such a relaxing experience. I 100% recommend Tyler-Mason!!
Kali B.
I've been here twice for a deep tissue massage, and Tyler Mason does not disappoint! Everyone is friendly, and pre service is relaxed and easy to follow. The masseuse, Amy, does an excellent job explaining the process and checking in throughout the massage. The atmosphere is quiet, calming, and a perfect way to practice self care.
Sarah S.
Very professional, and I'm always happy with the outcome.
Jason and Melissa R.
I had the most relaxing facial and massage here! What a lovely experience! From the moment that I walked in, I was welcomed with the biggest smile (thanks, Danielle!) and escorted back to the waiting room. I'll definitely be coming back!
Cjordan
I love Tyler-Mason! My stylist Melissa Peters was friendly, professional, and gave me exactly what I asked for! The staff were warm, welcoming, as was their environment as well! They also still donate for Locks of Love which is very important to me! I believe I've found my new hair salon, and I look forward to returning again, and again! Thank you Tyler-Mason Salon-Spa!
Kim B.
Fantastic massage! Very relaxing.
Allison P.
Had a wonderful pedicure! The ladies at the front desk were so kind, and Lori was so sweet and I enjoyed talking with her as much as loved the pedicure!!
Annie W.
They got me in last minute for a massage and it was so wonderful and helpful. There's no other place I would go for a massage!
Lucy B.
They never called me back from their online form I went elsewhere
Mary T.
Just not worth the money.
Jeri Elise B.
I have been to this salon for facials and hair appointments. I have always been happy with the results!
Stephen B.
If you are a guy who's not sure you want to go to a “salon” for a haircut, I definitely recommend giving Tyler Mason a try and ask for Kyla. I recently visited Tyler Mason for the first time, unsure of what to expect as I usually go to Sport Clips for haircuts. While Sport Clips is fine, I often encounter new staff members (high turnover) and cannot make appointments there in advance. However, my experience at Tyler Mason was fantastic. Kyla, my stylist, provided exceptional service, and I couldn't be more pleased with my haircut. In fact, my wife even commented that it was the best haircut I've had in years! Impressed by the quality of service, I decided to schedule my next appointment before leaving. It had been seven months since my previous haircut, as I tend to postpone these appointments.
Candy B.
30 min relaxation massage was absolutely fantastic! I already booked my next one ! Amy was amazing and explained everything as this was my first time !
Mary L.
Great service! My stylist is friendly and does wonderful work in a timely manner.
Ellen V.
Amazing - as always. Marleise is awesome. All of the ladies are. Excellent customer service. Thank you!
Beth L.
Malaya was wonderful! So sweet and she did a beautiful job of making my hands looks great. They are not so easy to do! Love Tyler Mason
Jo-Hanna B.
I really enjoyed my experience earlier this week at TMS with Kyla. I chopped about 8 inches off of my hair and did a partial balayage. She also did a beach wave look at the end. So far I’m loving it and plan to be back in a few months for a trim!
Ariel M.
Oh my goodness. The ladies are killing it over at Tyler Mason! I loved that every minute I was 5 felt like I belonged there even though this was my first time going there. Thank you for the excellent service.
Crystal G.
We enjoyed a much needed 60 minute couples massage by two fantastic therapists. The service was exceptional and the massage was even better.
Patty C.
Great atmosphere and experience with Lauren.
Camryn Z.
Loved it! My nails turned out great and they were so professional and friendly! Got a manicure. Just got my hair done by Lexi, one of their level 1 stylists, and she did great! I love how my hair looks, and she was super nice!
Annabella S.
Never go here in real life they are so mean and they do not give you the right products ????
Sarah S.
Very helpful and professional
Emily H.
Spent entirely too much money (over $300) for my hair... It was supposed to be a color correction but turned out almost the same color I had when I went in...not what I wanted...color still isn't right...in addition to that I paid $55 for my son to get his hair cut and the girl messed his hair up too (different stylist)...seemed to me like she just got out of cosmetology school and didn't know what she was doing...
Melissa D.
Very good local salon! Highly recommend their services.
Mallory W.
I did the full day spa package and can’t say enough good things about it! I had a facial with Morgan. It was SO relaxing and one of the best facials I’ve ever had! Then I did a prenatal massage with Amy…OMG! She is so talented. I finished up with a mani/pedi with Malaya. Loved it!! She is so sweet and made me feel so welcomed/comfortable. Thank you for an amazing day. I’ll definitely be back!
April B.
Amazing! The experience was fantastic, beginning to end. The place is beautiful and zen, staff is friendly, and services are top notch.
Wanda C.
Professional and knowledgeable staff. Clean and trustworthy.
Kathy R.
It is always a wonderful experience. Great service.
Katie W.
Got a half day spa, pedi, massage, & facial. The facial and massage were wonderful, the pedicure was too but the space to get a pedicure was literally a sink you put your feet in, and a wall you lean up against. From my understanding now, there’s an option to “ask for the pedicure chair” but that was never something they offered, therefore i didn’t know it existed. If i’m getting a pedicure shouldnt i already be put in a pedicure chair? Pedicure is $55 (wayyyy to much) just to put your feet in a sink, and sit up against a wall. Not even a real seat. Upgrade your pedicure department please.
Regan D.
Don’t believe the hype. Tried to get an Appt with a really good hairstylist and they kept trying to pass me off to a less experienced one, like a Level 1or 2. I don’t want “Great Clips”. This Salon is way overrated. From reading several Reviews, I’m not the only one who didn’t like this Salon or it’s services.
Toni R.
1st time there. Had a lovely treat of upscale manicure & my nails & hands have never felt & looked better!!
Sbeila S.
I have been a client of Allicia's for over 5 years! Never have I gotten bad service!Tyler Mason is exceptional!
Wanda C.
The best. Hands down. Professional, consistent, up on the latest styles and continual education. You will always love each and every visit. All Tyler Mason stylists are amazing.
M W.
Wife loves getting her nails and hair done.
Carolyn E.
I had the deluxe mani/pedi. If you have never done this before, treat yourself! OMG, it was so wonderful! Malaya did a beautiful job, my nails look beautiful!
Joshua M.
The owner is already expecting this review I'm sure. This is in no way a reflection of any stylist on staff at all. As far as the owner goes though? I was told to speak with her about a rescheduled appointment for a redo of a haircut. I'm going to make a long story short. Everybody was extremely accommodating and polite.... until I spoke to her. I'm not going to run her name through the dirt, and I unfortunately have a great number of shocking remarks that had no merit to be spoken towards me whatsoever flippantly used in our breif conversation about the extremely minor misunderstanding that had taken place in a scheduling mishap. The last thing I will mention is the sarcastic remark she left me with, "Would you like me to refund you extra for ALL of your PAIN and SUFFERING??" I never once said anything about pain and suffering. In fact I literally said everybody did a great job up to that moment. So there you have it. Not sure why I deserved that, but hopefully this review will serve as a means to an end. Sorry all. I seriously hate doing this, but that treatment was too obscure not to mention.
Beverly C.
I stopped going here after over going for 3 years. I had a scheduled blow out and the desk person called me and asked me if I would cancel a scheduled blow out so they could do a color. They said ok thanks and hung up the phone with out rescheduling me. I thought that was wrong. They do good work. Remember the more you pay the more educated the stylist!
Cassaundra S.
So my bestie and I scheduled a couples day back in February for June 4th. That's how far out I had to schedule it to get a Saturday appt so we could do a half spa day TOGETHER. I emailed them via their website to schedule all of this and then they confirmed our appts. Anyway, we showed up and they literally had none of our services scheduled together. They acted as if they had no clue what we were talking about. The manager finally came out to talk to us, and said sorry about that but if you stay we will add aroma therapy to your massage for free....thats it? Thats all you're gonna offer. So we decided to leave because we wanted to spend the day together. I explained I exchanged several emails with someone to book the couples room for the half spa day. She kind of acted like if i couldnt produce the emails, then I was SOL. So we chose to leave. I was a huge disappointment. She did apologize and gave us a little sample bag, but she also asked me to email her the conversation...Since it was had back in February, I couldnt retrieve it. Trust me, I wanted to because I felt like it was have truly vindicated us. We werent just making up the situation. Anyway, it seemed like a nice place to have a spa day, but unfortunately we didnt get to experience any of it. I just think so much more could have been done to handle the situation better.
Michelle C.
I visit Tyler Mason on a regular basis & every time I go, they make me feel pampered and beautiful. My stylist is sweet and talented, always friendly. I haven't ever had any complaints & I always leave happy. When they wash my hair, I get a scalp massage, my cut and style only takes about 30 minutes. Then I am confident & ready for my day. The atmosphere is calm and peaceful. I have also had a mani, Pedi. Very nice and so relaxing. I love going to Tyler Mason to be pampered and made beautiful.
Casey
We used Tyler Mason salon for our wedding hair and make up and they absolutely knocked it out of the park! They were able to accommodate every request for our party, which included manicures, pedicures, hair styling, and make up for the day of our wedding. They provided our own space for snacks, drinks, and personal items, with sweet little touches such as signage and tours of the building. Every stylist was warm and friendly; every person played a part in giving us a luxury experience! Their prices were reasonable in comparison to the five other salons we had contacted across Indianapolis. We strongly recommend this salon for your wedding day needs!
Austin T.
Madison is amazing!
Jennifer D.
Every stylist is amazing!!! Literally every one! Each always provides a wonderful head massage with a wash. Each one has given me excellent haircuts and colors! The staff is exceptional. You can't go wrong here!
Lora B.
Emma loves her new hair cut and new look
M C.
Always a great experience, Mariah makes me feel so pampered.
Alisha D D.
I had a massage here on my birthday. The staff was professional and friendly. The place was clean, My services were timely. And I felt amazing! Thank you so much to Courtney for that amazing massage. You are on my list for next time!
Susan C.
Always a wonderful experience at Tyler Mason. The staff are all wonderful, nice facility and the products they use are high quality and smell wonderful! I've been coming here for services pretty much continuously since 1998 and will continue to do so.
Kk J.
Courteney is not professional! Making appointments and does not hold them!
Stacy V.
The staff is amazing!
Judie V.
Great haircut!! Love it!!
Sharon T.
Great as usual!!!!
Emily
The piece was 70 it was 45 last tine I came I only cut two inches didn’t even have snacks 4/10
Michael H.
I had a great haircut and a outstanding pedicure!
Judy F.
Love it
Realtorclaireanne A.
Great spa facilities!
Michael P.
I have a really good stylist who knows my hair. The staff is very friendly and helpful. They have a lengthy menu of services from which to choose.
Valerie D.
Spa day with my mother was much-needed and exceeded our expectations. Thank you
Toni J.
Excellent! Great staff and services!! Highly recommend.!
Doug G.
Always had excellent customer service, great for gifts & gift cards. Wonderful shop & people. Will be back.
C'aira D.
After many years of driving past. I finally took advantage of a gift card I received for my bday, and glad I did. I was always skeptical, if I'm being honest, not thinking this salon was for me or black people in general. I still would not stop there for a hair appointment but this salon is so much more. I had a body treatment and loved everything about it. The ladies that helped, the ambiance, even the spa music. The only thing I'd change would be water while you wait and a longer session. I think I heard myself snore a couple times Ha! Trish was amazing and comforting. She explained everything and the expectations. She even respected my privacy as I had to switch positions ????. Great job! Can't wait to visit again.
Kennedy P.
If you're looking for a job, look further. If you're looking to join a post-collegiate sorority, you've met your match. During the hiring process, everyone is so kind and welcoming - then once you're hired you definitely feel the 180 shift. I have experienced feeling unwelcome, outcasted, misunderstood and deteriorated by management and staff. I can understand now why I have watched 4 people quit in less than 3 months. I felt more apart of the family before I was hired than towards the end of my employment and can imagine other girls felt that way too. I am highly disappointed by my experience here because they definitely know how to make the mixed girl feel like the black sheep. Don't rush this sorority.
Jenn J.
Walked out feeling like a new woman.
Jared A.
Professional and relaxing
Lauren A.
I am so glad I decided to finally try Tyler Mason salon. A month ago I saw Melissa for a bang trim and she was amazing. I have a super specific style I want my bangs and she was so thoughtful and thorough - and she understood my needs/picky style! I really enjoyed talking to her, too. I was torn on which stylist to see there because so many of them sound wonderful. For a fresh style and cut, I came in and saw Marliese. She is also fantastic. She was really thorough and did an amazing job reviving my hairstyle! Photo on the left is my new cut for the 'before/after'. Thanks, ladies!! The service at TM is terrific and they also sell quite a few hair products and cute accessories. I highly recommend!
Becky B.
Great care and treatments
Sara V.
I had a very amazing experience! Very friendly staff! Well needed massage! And I got a blow out on my hair!
Brittany L.
This was the best pedicure I ever had. I highly recommend this place.
J. R.
Always a pleasant experience. Great staff. Very engaging. Lauren (my stylist) is the best!
Kathy B.
If you are in need of a knowledgeable, compassionate, and friendly person to help with your hair loss, make an appointment with Rachel! You will NOT be disappointed! She gave my husband and I fantastic guidance about wigs, styled mine beautifully, and was so professional the entire time!
Minerva C.
Great service, nice people, excellent massage
Tammie C.
Rachel was very helpful and gives a great head massage.
Danielle C.
Best salon and spa in Indianapolis. Staff is professional and passionate about the industry. Highly recommend the Himalayan Salt massage or a specifically for you facial. Also check out the seasonal menu for new services to try.
Sara G.
I have been going to this salon for about 10 years, even after i moved to a different city. Historically I have had mostly positive experiences with them and continued going because I trusted them, until I had my last appointment there a few days ago. I don't always go to the same stylist because my schedule varies a lot. The stylist that I had did not tell me her name, which i feel is a basic customer service thing. She barely said a word, which I guess is fine, but made me feel strange. My biggest issue was that she was not upfront with me about the style I was hoping to achieve. I even specifically stated that if I needed to have more than one appointment to achieve the color and style I was going for, I would be willing to do that. She barely communicated with me and i had to ASK how my color turned out after the fact. Not surprisingly, it looked nothing near what I had asked for (even if I was going to come back for another treatment). She had decided to give me a balayage, and i assumed she knew what was best so i agreed. It turned out very streaky and orange. I have been growing my hair out for many years and I invest a lot to take care of it, and now it is ruined, which has made me very sad. So after that devastation, she said she did not have time to style my hair and that she would just diffuse it. After blow drying it for 2 minutes she stated that it was getting frizzy so she was going to stop. I thought to myself, don't you have styling products here? I am not unreasonable and i know that i have long hair so these things take time...but i am paying for these services--its not being done as a favor. So after $210, i left with wet hair that looked as if i did it myself at home. I should have spoken with someone then and there, but was so deflated that i just wanted to leave as soon as possible. I have never once complained after coming to this salon for 10 years. I called in the next day to let someone know of my experience. A front desk person answered and I explained all that happened. She stated that a manager wasn't available but would call me back. About an hour later, the front desk person called back, apparently the manager did not care to address my concerns. She apologized but then made the excuse that the service took a long time and thats why no one bothered to style my hair, completely ignoring the fact that the service in itself was terrible and my hair now looks like trash. She offered me a complimentary blow out that is supposedly supposed to make up for all of this.
Madelynne T.
Pricey but worth it. The only hair salon I go to to since I moved to Indianapolis 8 years ago.
Kat P.
Alicia always does a great job and is very sweet
Jeremey A.
So, I am a guy and this salon has about 85% female clientele so take what I say with a grain of salt if you're looking for quality of women's hair work. The staff is fantastic. They are all friendly and they all give great cuts. They listen and they remember you and when you get into a groove with a specific stylist it is very easy to keep seeing that stylist. I also like that the prices are such that tipping isn't really a thing. The stylists are paid by the company for the quality of their work and it allows me to enjoy the experience without constantly judging each little thing. It's great without having to worry about how great it is and there is just something about a nice scalp massage. I'd give it 6 out of 5 if I could. Its a gem in Indy.
Renee K.
Amazing pedicure with Lori!
Nancy G.
They never disappoint on any of their services
Jon H.
Favorite subway Always friendly and make a great sandwich
Cassandra M.
A healthy healing spa. One hour of peace n tranquility. Healing because our bodies need the circulation n stimulation to relax. Take an hour out your day and treat yourself.
Laura W.
Emylee is the best!
Amanda A.
Had an amazing experience with emilee! She was a joy to work with and did exactly what I wanted her to do! Can’t wait to go back in a few moths for a touch up!
Melanie S.
This is a fantastic spa to go to...very professional and personable people that work there!!! Would recommend to anyone.
Debbie L.
My go to place for Ambre Essence!
Athena K.
Best Facial I have EVER had in 45 years of going several times a year!! My Estatision was AMAZING
Mackenzie C.
I just got a much needed haircut today and it was amazing! Ashley did my hair and did a great job and I would definitely recommend her or the establishment to anyone!
Melissa C.
I will not be returning to this establishment even though I have been a client for over 5 years. The "safety" precautions instituted for COVID-19 were beyond ridiculous and did not comply with either state or local government regulations. First, I was required to sign a document stating that I didn't feel ill and then if that wasn't enough, my temperature was taken by the beautician, I guess to confirm my written and signed statement. Because I had just been made to wait in my car for 10 minutes and then walk in from outside in 90 degree temperatures, naturally my body temperature was elevated to 99.5 degrees. This absolutely startled my beautician who then questioned this reading and in her expert medical opinion, considered denying me entry altogether. Finally, I was shown to her chair and was forced to wear a mask throughout both my full color, shampoo and chin-length haircut. Because the beautician was scared beyond reason to be there and to be doing her job, the haircut I received was extremely poor and did not at all reflect the quality of work that I know she's capable of. It is definitely impossible to cut a chin-length haircut properly when the beautician will not let you remove your mask, even for a moment, and will come nowhere near the front of your face, even when your mask is securely on the entire time. Then the checkout girl had the nerve to tell me that the beauticians are now able to take tips! The salon didn't even deserve the rate they charged based on the low-quality COVID-19 hair cuts and color jobs they're giving these days. My business will only be given to salons who actually follow state and local safety regulations instead of inventing some mockery of stupidity on their own.
Sherry M.
I love the pedicures that Lori does.
Michelle S.
It was a great experience.
Penny R.
Awesome hairstyles
Caitlyn C.
Very friendly staff and amazing results!
Puneeta A.
This was my first time visit at the salon. Had a really great experience for the first time coloring my hair, for which I was so skeptical about. Thankfully, Moriah is fabulous at it, she is interactive and very sweet. She listened to me, made suggestions, and delivered exactly what I was imagining. I just love my hair and the look it bought me.
Dmichi1 M.
I went in for a reflexology massage and Lanita didn’t disappoint. So relaxing! Pretty sure I fell asleep and woke myself up snoring! That’s relaxed!!! I highly recommend this massage. ????????????
Becky P.
Awesome experience! They really want you to enjoy the time and to feel comfortable.
Elizabeth V.
Marliese was absolutely awesome! She understood my issues with my hair and guided me the right way. She definitely has the knowledge and experience with different types of hair. I am absolutely pleased and glad that I returned to Tyler Mason!
Luann T.
Excellent Staff and Great Services!
Sherrie S.
Amazing!
Angel F.
Great service by talented professionals.
Kristel L.
Very professional. They do a great job and no tips...it's included in the price.
Mary Louise B.
Love Alicia, she always gets my cut and color the way I like and I always leave looking beautiful!
Kimberly G.
Had a wonderful experience. My granddaughter wanted a hair cut, I hated to do it since her hair was almost to her waist. The girls were fantastic! Upbeat, and very kind, made the experience for me easier, and she felt like the princess that she is. I highly recommend this place. Very clean, and classy.
Peri R.
Cara is the BEST! Period. End. Of. Story. ????
Nick And Aliza D.
Finally!!! Found my person! It took about 4 years, but I found an amazing stylist, Alicia, who knows how to cut curly hair. She did a great job at listening to what I was looking for and giving her feedback on what would be good for me. She was very nice, and easy to talk to. The front desk staff were helpful and friendly as well. The prices for cut and style are very reasonable. Definitely recommend!!!
Karyn O.
Lori at Tyler-Mason always does such a terrific job on my manicures and pedicures!
Brenda C.
Lauren is a wonderful sylist who listens, provides logical suggestions, and the quality of her work is excellent!
Dana Q.
This was my first visit to Tyler Mason Salon. I went for the 60 minute deep tissue massage. Oh. My. Goodness! Amazing! Trish dad a fantastic job getting the kinks out. The salon is clean and comfortable. I booked a return trip soon.
Kandy D.
Everyone was so nice! They did an amazing job with my hair and nails!! Loved the experience!!
Megan L.
I loved my first experience at Tyler Mason. My stylist was attentive and caring.
Marilyn B.
Not happy with service
Beverly C.
Alisha is the best you have
Evelyn J M.
Very nice place. I will soon try there couples madsage
Cathy H.
Ashley Level 2 is AWESOME....
Janelle L.
I've been getting my hair styled at Tyler Mason Salon for nearly 30 years. Throughout those years I've received nothing but top notch service and my hair does not look like it did 30 years ago! ALL the stylists are well trained and constantly updating their training in order to provide and teach trending techniques to their clients. As I age, I find that my hair is going through a huge transition. I'm finding more colorless hair and hormonal fluctuations have caused my hair to become dry and lifeless. Luckily, the stylists at Tyler Mason are able and very willing to share their knowledge and they know how to keep my hair looking vibrant and as youthful as possible. I wouldn't trust my hair with ANYONE else!!!
Roseann O.
Great
Laura P.
Took my 5 year old for a fancy haircut for her birthday. She loved her experience. Malayne was fantastic!
Katie O.
Great experience from check in to check out. Ashley did a great job with my haircut and I will absolutely be returning
Carla B.
I have been a long term client with Tyler Mason because of the superb service for hair and skin. Tyler Mason is client focused each time I visit whether for hair cut, color, facial, waxing, or massage. I feel like my needs are listened to and addressed appropriately. As a more "mature" client I especially appreciate how Lauren helps keep my style current and easy to reproduce. And the advice on products to is excellent. The front desk is professional and attentive and always pleasant. I really look forward to relaxing for any of my Tyler Mason visits.
Vanessa W.
I've been going to Tyler Mason for two years now and I have absolutely LOVED every appointment I've had. Emylee is my stylist and she is the BEST! Upon arrival you are always asked if you would like a beverage and the waiting area is so cute. Not only have I noticed how much healthier my hair is, but my hair is so much longer now! Emylee takes the time to educate me on different products vs drugstore brands and it makes all the difference. The Davines products are the way to go! Although it may seem like a steep price for shampoo and conditioner, but I promise it is so worth it! I only have to buy products every 8-9 months!! Tyler Mason is the place to go!
Kathy C.
Very pleased as always !!
Steve O.
Great haircut. Great atmosphere. Employees are very nice. Very relaxing. The scalp message was amazing. This was my first time and I will keep going back.
C.s. B.
So hard to get an appointment if you work full time. Had to stop going.
Maria T.
Amazing experience! Went in for a facial and my service was great !! I will definitely go back.
Mimi A.
Very disappointment experience. Prejudice staff with glaring stares and noticeable negative attitudes. Felt like I was carefully watched during the time there, with no offering to help. Definitely not a welcoming place to any person of color.
Steven A.
Wife and daughter love it, and that's enough for me.
Jamie R.
Great lace and service
Wendy K.
Massage was great
Suzette Z.
Awesome very professional staff, great experience
Stephanie S.
I have been here two times so far to get my hair cut/styled. I have been treated great both times and I really enjoyed my visits. I highly recommend Emily. Shes kind,gives you exactly what you ask for and shes great to talk with! Very impressed with her work. Cant wait for my next visit :)
Debra W.
Emily is patient and is a wonderful stylist
Leah B.
Emailed a picture of exactly what I needed to have done. Arrived for appointment and the stylist wasn't able to French braid my hair as requested. The email has a set of pictures with directions. I had to go home and do my own hair for my son's wedding that day. Never again will I go here. The atylist acted like I was the one at fault. Said my hair wasn't right for it. But I did it at home myself. With no issue. Since it was for a wedding. Expected a stylist would do it better than I could
Susan B.
I thoroughly enjoyed my 60-minute relaxation massage with Libby! I've loved every service I've had at TM - worth every penny!
Brenda S.
Excellent service!
Preeti C.
Hadnt had a facial in forever but it was definitely a treat to get this done and the facial products were great! My needs/concerns were addressed by the esthetician. Skin actually feels softer and elastic. Will be back for another.
Paula C.
Julia was a great massage therapist! I will be back!
Krystal Bravo R.
I would drive across the country for this salon. I cant seem to get what I want anywhere else but tyler mason is by far the best
Alejandra M.
Horrible experience...if you are not in the upper class or have light hair, you will for sure see a difference in treatment. Will never recommend to anyone.
Dawn K.
Love this place, Easy to understand prices. Wonderful relaxing professional service. Would recommend to anyone!
Deb
Always a good experience at Tyler-mason. Have yet to have a negative experience. Wait times are generally spot on, all the hairdressers I have met are nice, consistently do a good job. I also like the fact that they are a no tipping salon, price is included.
Bryan M.
Always top notch service.
Kelly H.
10/10, Amy made me feel welcome and heard. Check in/ check out was great as well. Very happy with the experience and the result!
Terri M.
My experience was my first time there and was very pleasant. I love my color and highlights by Alicia!
Jennifer
By far the BEST salon in Indy! Spa is meticulously managed...from the minute you walk in the door. Offering you something to drink, color consultations before it's done, AMAZING hair products, and the staff is extremely professional, knowledgeable, and friendly. I went for the first time today and I am HOOKED. Ashley made my hair look and feel the best it has in a LONG time. The Davines line is incredible and worth the price. It smells SO good.
Vicki B.
Amy takes such good care of her clients, and does lovely work. So enjoy my experiences at TM spa.
Shanea F.
I was recovering from a series of bad haircuts from another Salon and Emilee fixed me tight up and made my hair look flawless. Thank you!!
Lorie S.
I love the facial. People put you at ease.
Evelyne Ringia H.
I did waxing and a hair blowout. The ladies were polite the service was excellent. I will be back here again. The prices are comperable to other spas, facilities especially the spa side is very relaxing. Just make sure you book an appointment well in advance unless you have time during the day in weekdays
Alex J.
Awesome!
Kendra S.
Lauren is the best esthetician ever!!! You walk into a very cool / hip entry area. Relaxing atmosphere in the spa, very reasonable $, the staff have always been happy, kind, & go above & beyond - once you go to TM .... You won't go anywhere else!
Jonathan C.
Horrible service. They cut my wife's hair wrong, despite showing pictures and careful explanation and directly asking if the stylist could do it. When my wife complained the owner said it was her fault and said that she should no longer come back. The owner blacklisted my wife for pointing out how the stylist failed, her hair was a completely different style from the photo,of not even close, but the owner refused to agree. Iknow a few others with similar experience.
Ian S.
Expensive but the stylists are amazing.
Lisa N.
Always a great time at tylers. Love the people and what they do.
Jennifer B.
LOVE THIS PLACE!!! Highly recommend ANYONE at the salon but especially love Bailey!!!
Lori B.
One of the best, if not THE best salons in town. I've been coming here for years and it seriously rocks. Best team ever!
Tammy M.
Very nice salon. I had Bailey and it was my first time there. She did a great job. I have long hair and she knew exactly what I was wanting and how much I was willing to lose so it wasn't so dramatic. Everyone was nice and I've rescheduled 8 weeks out with my new stylist Bailey ????
Richard F.
Greeted by friendly people at the desk. Arriving early, i was offered a beverage. When my time came, Lanetia (my masseuse) came and retrieved me from the waiting area escorted me to my room, and put me at ease ( this was my first massage). Her hands were magical, relieving stress and aches. Then, i was led to Lori M for a mani/pedi. Again a first, her friendly nature put me at ease. My hand and feet were treated to a fantastic time. I am feeling SO Pampered. HIGHLY recommended
E “Sire” P.
Always a great gift for all the special women in your life. TMSS is a higher scale spa but worth every penny.
Debbie D.
I loved the highlight and cut done by Amy. My stylist, Kelly, wasn't available but no worries as they are all very qualified!
Nicole M.
From the beginning this salon has been absolutely amazing. I first spoke with Jenny about bringing in my bridal party of about 15 people. She was extremely helpful and got everything organized for my group. Bailey did my make up and Marlise did my hair and they both exceeded my expectations. All of my girls looked amazing and they all had different artists with different styles. I even had a slight bridezilla moment with how I imagined the flower's girls hair looking for my wedding day and 2 stylists immediately asked to see a pic of what I was wanting and took the girls back to redo it. I felt bad for complaining but they did not make me feel bad and were more than happy to help make it right. For 15 of us I thought it was pretty affordable . Everybody who works there is extremely professional and you can tell they love not only what they do but the company they are working for. I would recommend Tyler Mason Salon Spa to any brides looking to treat their girls :)
Janice T.
Always feel so pampered when I leave.
Dash H.
Awesome. Last minute scheduled appointment! They were great and relaxing!
Joe K.
Do a great job and no tipping policy makes it less awkward. However they send passive aggressive letter if you cancel, although they cancel on clients for events often.
K D.
Kylie is always fantastic - Love my hair every time I walk out. She listens to my needs - low maintenance, but pretty; not too many products & no flat irons required! I'm getting ready to move to another part of town but am definitely still going to make the drive every 8 weeks to come to Tyler Mason. Thank you!
Connie B.
Amy F. is must go to stylist. Cuts only start at$35. And their policy is no tipping. ome of the Colts cheerleaders haircuts
Shelly H.
Luke is wonderful! I am going back next week for another massage. He is a great listener and was so helpful.
Stephanie H.
Lori gives wonderful massages and facials she so nice and friendly and has magic hands????????
Michael D.
Best haircut in Indianapolis
Kathleen P.
So relaxing and friendly. Great experience.
Missy R.
Always a wonderful experience here. I get gift cards for spa services sometimes and I always leave feeling great.
Nichole S.
Very nice staff
Alice C.
Having a Great Hair Day, Every Day For longer hair styles, the cut is most important. Not a hair expert, I tried a new hair style (at a different salon) that was not a great fit...and needed a fast remedy. Tyler Mason is committed to use organic certified products, which enticed my friend and me to come in. My entire experience was pleasant. Lauren was very professional with recommendations and great advice. After the main cut, she would keep trimming and perfecting the cut as my hair dried. By the end, I was in love with my hair. Lauren listened to my concerns and showed me different styling tips so I could do them at home. It's been 2 months since my hair cut, and I'm still in love. You can make a safe bet that I'll be back.
Jason S.
Usually I don't give reviews and don't like to bash businesses, but this time I think it's necessary to let people know what a bad experience I had recently. Defenitly not a place to have your nails done. I had a French manicure and they did such an awful job I complain and they said comeback for a redo and when I came back they did an even worse job. Refund I don't think so. They are criminals!
Kelsey A.
Not my usual hair salon, but convenient location to get my hair done for an event. Nice salon. Would visit again.
Stephanie M.
This place is first class! I had a 30 minute massage and it was so wonderful that I wish I had played for the 60 minutes! Ask for Luke. He was fantastic! Will definitely go again!
Kesiah R.
I don't normally take my time to write review, but I went in there to schedule a hair and makeup trial for my upcoming wedding and I spent $125.... the job was not good at all. The girl who even did my make up got offended because I didn't like how it turned out. I had to go back and do my winged eyeliner, she poorly did my eyebrows. As far as my hair, I can definitely curl it way better than what the "level 4" hair designer did. I do not recommend. Spend your good, hard earned money elsewhere! maybe their spa services are better, but as far as doing hair or makeup go somewhere else. Even later the girl admitted and said their makeup wasn't even that high quality. Seriously though at least for your wedding, don't go here for your hair or makeup. By the way I had the airbrush make up done. The foundation was the only thing airbrushed, everything else was done by brush. Not worth it! the foundation was nice, but everything else was a joke. It turned out nice, but definitely not worth $70 for my wedding, if your spending that much money on your trial, and if they are the official salon for the Colts cheerleaders, you should be receiving MAC quality on make up at the very least. Thankgoodness I did the the trials!
Jessica C.
My husband got me a gift card for Tyler-Mason for our wedding anniversary as I've never had a "spa day" I was super excited.The salon over all is very clean and beautiful, the staff that I encountered we super friendly (for the most part), the pedi room was a bit different but still none the less comfortable. The girls at the front desk told him that if I picked the right things on there service menu I could potentially spend the whole day there for $100.00. (I don't see how as they are kind of pricey, but I did spend a great deal of the morning there.) I got a mani, pedi, and eye brow treatment on the day that I went. The nail tech (Lori D.) was wonderful, super friendly made me feel like I was a princess for the day and really helped me to relax and enjoy myself. Can't say the same for the lady that did my brows. It's not that she was rude, she just wasn't very friendly or talkative. My wait time from the time I arrived wasn't too bad. I was offered drinks for both the times that I had to wait to be seen and over all I enjoyed my trip here. I also attended one of their events for make-up application. They had a nice turn out, offered wine, snacks, and makeup who could go wrong there. It was a pretty good time. Would probably have liked it better had there been a little bit more one on one time to really get the hang of what they were teaching at this class, but they did a wonderful job for the amount of women that were there.
Stefanie W.
I love this salon! The products are amazing, staff is always helpful and friendly and they do a phenomenal job! I would recommend this salon to anyone.
Trisha H.
Beautiful salon. I have a tight budget right now but didn't want to skimp on my haircut since I hadn't gotten one in over 6 months. I just asked for a level 1 stylist and got placed with Emylee Cage. I got my appointment for the same day! She did a great job and it was only $35 for a wash, cut, and dry/style. I was offered lemon water when I checked in, and Emylee was right on time for my appointment. The service didn't feel rushed and the shampoo/conditioning treatment was amazing. The products used were the highest quality.
Abigail H.
????? Awesome place! I have been to this salon a couple times and each time have been very happy with the outcomes! Starting with the gals at the front desk who are always friendly & smiling to the haircut experience with Maureen Duckworth! Strongly recommend her :-) She does a great job! Thanks, ladies!!
Tia B.
I have been going to Tyler Mason since 2009; they offer more than just your typical hair or spa appointments, they offer an experience. As soon as you step through the door you are greeted by their kind receptionist and you will immediately notice the upscale and comforting decor. My stylist, Rachel, is so amazing as well. She continually not only makes me look great but more importantly makes me feel even better. Every time I leave from my appointment with her I feel as if I just caught up with a good friend. I have never had a bad experience at Tyler Mason and recommend it to anyone looking for more than just your typical haircut.
Kay L.
This place is wonderful. I have naturally curly hair and, it was hard for me to trust. I have had too many bad haircuts. It took a while at Tyler Mason to find someone who could cut my hair. These folks did not stop until they knew that I was satisfied. I would recommend this salon to anyone and everyone.
Filiz P.
Although they had advertised they did not wash my hair after designer cut (level4) service.
Christina M.
Tyler Mason's stylist, Christina, saved my hair!! Another salon had severely damaged my hair and scalp. Christina calmed my nerves at the consultation and two days later, she fixed my hair beyond my expectations!! She nailed the color, cut and got it silky smooth once more. I am thoroughly pleased and highly recommend this place, especially stylist, Christina.
Jennifer G.
Love this place!