Reviews
David A.
Great customer service and atmosphere. Gwen is great at what she does!
Devin
Sara E. was amazing! I had never had a facial before and she was wonderful! She was so kind and took the time to talk to me about the issues I was having and she made suggestions that were pertinent to the situation. I will definitely be visiting her again. The spa was clean, welcoming, calming and just overall fantastic. I can't wait to go back again. 100/10!
David A.
Great customer service and atmosphere. Gwen is great at what she does!
Devin
Sara E. was amazing! I had never had a facial before and she was wonderful! She was so kind and took the time to talk to me about the issues I was having and she made suggestions that were pertinent to the situation. I will definitely be visiting her again. The spa was clean, welcoming, calming and just overall fantastic. I can't wait to go back again. 100/10!
Karen H.
I received a very generous Serenity Spa gift certificate when I retired. I was incredibly disappointed when I called to make an appointment and was told the new spa would not accept the gift certificate. I cannot believe allowances were not made for those people having gift certificates.
Alicka K.
Just had a Deep tissue massage, along with the hot river rock massage ???????. I feel amazing.
Jenni G.
I loved my exfoliation and my massage. It was so relaxing. I felt so spoiled!
Daniel M.
This Spa was the epitome of relaxation and peace. Great customer service! The hour massage package I got was fabulous! Thank you!
Joshua G.
Gwen is magnificent. I have, for quite some time, had issues with my upper back, shoulders, and neck. Acute pain coupled with reduced range of motion. I have been to quite a few massage therapists over the years and I can genuinely say that Gwen is one of, if not the best. Each time I leave I feel refreshed and the pain is gone. Coupled with exercising and a few chiropractic appointments Gwen has been able to help me feel a heck of a lot better, with a heck of a lot less pain. Gwen, you’re the best!
Kaylyn Ruth K.
I love the vibes here! The therapists are all great, I’ve never left unsatisfied. Hands down best place to get a facial and massage. As soon as I walked in I felt so welcomed by the ladies up front, everyone was friendly!
Becky H.
I had an awesome experience with Raegan. Great service and excellent quality. I will definitely go back for all my services.
Brett A.
Very friendly and high quality service. Raegan took awesome care of me and will definitely book again!!
Gail A.
I felt awesome when I left my Bohemian Skin Ritual facial with Raegan! I’m looking forward to going back! Raegan was professional yet friendly and made me feel special
Ben D.
I received a gift card for a massage at Serenity Spa as a graduation present. I called to schedule an appointment for the service and was told that Serenity Spa was under new ownership (Bohemia) and thus would not honor the gift card. More than $100 completely waisted and a business that simply didn’t care about the matter or trying to make it right. I will never do business with Bohemia Spa, nor will I ever recommend their business to others. For spa services, take your money elsewhere.
Stacey D.
They took good care of me!!
Debra R.
I had a fantastic with Gara! Serenity has a very relaxing, comfortable atmosphere and everyone was very nice!
Brenda M.
Had a massage from Alison, she is Amazing & such a soothing voice !
Adrianne R.
I've been seeing Gara regularly for the last few months to work through the havoc that stress has done to my body. Her knowledge, care, and the preventative focus she brings to each appointment is so incredibly helpful! Not to mention her skill in knowing where my problem areas are and working through them. I can not thank and recommend her enough!
Jeremiah J.
First time ever getting a deep tissue massage. Will definitely return! Nichole was great, and walked me through the whole process.
Taylor M.
I went in for my first professional massage, ever, and I had the pleasure of getting Jasmine Manuel as my massage therapist! She made my prenatal massage experience wonderful and I’m so excited to go back to her! Her personality and skills are indescribable!
Kimberly G.
Garra was absolutely wonderful. I truly believe she gave me the best massage I've ever had. She listened to me!
Chris T.
Top notch all the way around - from booking our appointment to greeting us upon arrival all the way to thanking us and inviting us to return! All the girls displayed fantastic service we will return soon! A much needed afternoon of relaxation!! THANKS
Ky T.
Had a massage with Jasmine and she is awesome!!
Megan K.
Really great!
Cassy D.
I did a prenatal package and it was an amazing experience. Gara was my massage therapist. Samantha was my aesthetician. Both of them are very talented. Professional, personal and just outstanding quality. Highly recommend this spa!
Katie B.
This was my first time ever getting a massage and I loved it! Very relaxing. Nicole did a great job and I will definitely be back!
Brendon S.
I recently came in for a massage here and it was INCREDIBLE!! The front desk girls were very helpful and engaging, the entire facility was very clean, and the massage itself was excellent! I would recommend this med spa to anyone! I will for sure be coming back here!
Renee
Wouldn't recommend, spend your money elsewhere
Susan W.
I just tried out Serenity Spa! Had a great experience!! It is a beautiful place and so relaxing! Front desk staff very personable and my facial from Sam was wonderful! I have been to several spas in Wichita and this one is definitely one of the best. Can’t wait to try to some other services! Thank you!
Elizabeth W.
I came in this week to get a couples massage with my boyfriend! We were immediately greeted by the friendliest receptionists who gave us our paperwork and took us into the “relaxation room” where we were offered tea, coffee, cucumber water, and a selection of snacks and chocolate:) We sat in there for a few minutes and filled out our paperwork then the massage therapists promptly took us into the couples room. In there they gave us the whole rundown of the massage and asked us for our areas of concern. I truly feel like Gara and Marissa listened to our every request and personalized the massages to our individual issues! I left feeling energized and refreshed and even received a $10 off for it being my first time in! I would highly recommend Serenity to anyone looking to get pampered!
Kelsey H.
The workers at this place are highly educated and know what they are doing! their services are incredible
Angel R.
To start off. The front girls are nice, but not helpful. I arrived to my appointment, and stood in the back for 10 minutes, and didn't really get a greeting other then "hold on." I was told there was no waiting room. By the girls in the front, and was told to basically wait in my car. Until my appointment. I then was walked into a room, and was left waiting for 30 minutes over my scheduled appointment. Nevertheless. I was greeted by Sara, and she was nice, but i don't believe she properly sanitized the equipment. As prior to serenity. My skin had VERY MILD acne. 1 week post facial. My skin is TERRIBLE. I noticed CYSTIC acne, in places I never break out in. Also, my skin was "bleeding MILDLY" after my facial, and I was told by the esthetician "It's just discomfort, but after speaking to my dermatologist. I was told "Extractions are never supposed to hurt. IF DONE CORRECTLY." In conclusion, if you have acne. You're better off elsewhere. Staff is somewhat friendly, but unprofessional.
Jordan K.
Very unprofessional business!!! Do not go here!!! They have no respect for anyone. They don’t care about your health or well being. Worst med spa ever!!
M
Horribly unethical spa. Fired a wonderful esthetician for not wanting to put others, herself and her license at risk by being uncomfortable with takingappointments before the stay at home order was up during the covid19 crisis
Keila M.
Zero stars if I could. 10/10 don’t recommend, they don’t care about people/employees safety.
Kathleen J.
This place operates on the basis of separating you from money and that's it. They do not care about your safety or their employees' safety. Go somewhere else where they put their clients and employees treatment above their own greed.
Danni M.
Making employees come back to work before stay at home order was lifted. Not cool. Unsanitary too.
Anna F.
Better now that your fired Sara.
Hitesh R.
This place was wonderful! I got exactly what I was looking for. The therapist was very diligent and she focused on the areas that I requested for. The price was also reasonable relative to the competitors. I would definitely recommend and consider going again!
Heather
It's got a lot of options for spa treatments and the staff is very friendly. Plus it is beautiful on the inside and there are lots of products to choose from.
Micheala O.
Not impressed
Nicholas H.
The staff were great
Divania T.
Serenity Spa is amazing. I had a facial a few weeks ago with Sara, and it was such a relaxing experience. Already made a second appointment!
Greg H.
Very friendly staff
Lana C.
Wonderful service, amazing massage....thanks Amanda!
Karen F.
I had a bunch of stress before I walked into this establishment, and let me tell you I loved every minute of the couple’s retreat with my friend. Arlene was very nice and she did amazing. And then Ashley who did my Facial we had a great conversation she was so inviting and pleasant, and I would go back for sure
E. Joanne B.
Relaxing, beautiful, and clean. Amanda gave a FANTASTIC deep tissue massage!!! Highly, recommend the spa and Amanda!!!
Judy E.
I had an awesome therapeutic massage on Wednesday with Amanda. So very relaxing!!!
Makenna J.
By far the best spa I have been too here in Wichita, KS! Massage was great and I loved my Hydrafacial!! I was glowing as soon as I walked out of there. Will DEFINITELY be returning!
Gail L.
Fabulous massage rooms and great staff.
Bridget D.
Ashley did my facial today and I absolutely loved it! She was so sweet and friendly, the spa itself is so nice and relaxing! Will definitely be going to her again!!
Charla A.
Serenity spa is an amazing place to go and relax and all the people who works on you are so nice and respectful and the whole experience was just perfection !!
Barbie K.
For my very first message experance I loved it!!!! The guy that messaged me was Noah, he asked me if there was anything I would like him to focus on or any areas that may have more tension then others. When I say this I mean it I'm having hip surgery next month because of pain in my hip and lower back. He did a full body massage and the pain in my lower back was gone, my hip pain that I have been dealing with for the past 6 years is always at a 10 and when I left was all the way down to a 2. For me that is a big deal!!!! Thank you guys so much and a special thanks to Noah for the awesome experience he gave me.
Patti S.
Wonderful!
Mrs K.
Gara is an excellent therapist!
Jeffrey B.
Very relaxing, even in the waiting room! I took my girlfriend here for a 50 minute massage. She loved it! Score one for the boyfriend.
Na'keya R.
Friendly service, quite, relaxing, and clean. They offer several different services such as facials, hydrafacials,waxing, tinting, leveling,several different types of massages, packages and body treatments. All new clients get $10 off any treatment of an hour or more.
Melody H.
Noah did a great
Jennifer G.
Went multiple times for both a therapeutic and deep tissue massage. I was so relaxed the first time I fell asleep lol. My massage lady got all my knots out and really workee my trouble areas out. Going back for my 3rd massage tomorrow! Very relaxing environment and they are all very friendly. I do wish they still had a Derby or Southside location
Regan L.
No place i’d rather spend my weekends and money. Serenity is the place to be hands down! Professional management and staff! Thanks guys!
D15Tr1Ct 6.
Had an appointment scheduled a week out and when we showed up no one was there or answered the phone....
Jacob A.
Underwhelming. The wife went in for a facial and I went in for a massage. We both said we'd not be returning.
Hayley P.
So calm, serene and relaxing! The girls at front desk welcome you with a warm smile, they offer refreshments and a quiet place to rest as you wait for your services. Professional and knowledgeable staff answer every question along the way and send you off feeling like an entirely new person.
Noel H.
My friend just had an appointment to tint both her lashes & eyebrows. Upon arriving to the appointment, my friend was not asked about the color of the tint that was to be used. On top of that, her appointment was scheduled 20 minutes before the cosmetologist was to be off of work. Once finished with the tint (which was black & my friend has strawberry blonde red hair), my friend noticed that her eyebrows were bushier than she thought & the cosmetologist offered to wax her brows. She obliged because she will leave for mexico in 4 days & needed to get it done. Before waxing the woman did not ask the shape she wanted. After the woman waxed one eyebrow, she did not show my friend what it looked like. & being that it was her first eyebrow wax, she did not know what to expect. She got up from the chair & looked in the mirror to see that not only were her eyebrows not the shape she desired but they were 2 completely different shapes. Please do not go here unless you want different eyebrows.
Caleb R.
Nice and friendly service
Allan O.
Very friendly staff.
S C.
2nd time coming and let me tell you Gara is a gift to this world! Highly recommend
Joel S.
Highly recommend, great people starting with front desk and everyone I've ever encountered there. Cindy does great work! Listens to concerns and helps! Love the facility also.
Madi L.
The lady who took care of me was amazing- I have never felt more relaxed. Loved it!
Shalonda B.
I Received the best massage I ever had in my entire life lol Everyone there was very professional the environment was very relaxing . I was blessed to have had a good massage therapist name stefani very sweet compassion and she Definitely knew what she was doing. I highly recommend this to anyone who is looking . Thank you
B L.
I paid for a therapeutic massage and got a Swedish. . Pressure wasn't adjusted to comfort level. Way over priced for the quality.
Clayton A.
Friendly people but really? I paid $125 for a lipo wrap. Now I'm thinking "okay it's gotta be some kind of sea weed or something. Nope. Hot towels wrapped in plastic wrap. And then lay on a bed wrapped in a foil blanket tarp like apparatus. I could have done this at home.
C M.
Amazing. My husband got me the Tuscan package for my birthday which included foot soak/scrub, vanilla chai tea (which was amazing and I'm usually not fond of chai tea), massage, and facial. The spa itself is nice, beautiful and very relaxing of course. Love their relaxation room as well. Felt so comfortable and rejuvenated. Thank you guys especially Shardaye and Gara who were my massage therapists/aestheticians. The receptionist Andrea was also very nice and helpful! Very wonderful, sweet staff :)
Teresa M.
You simply must get the facial...its amazing! Ask for Sara she is fantasic. You will leave feelin like a million bucks!
Walid B.
Its not worth it i dont know why its 75$ ???!!! Wasnt sounds like proffesional
Tom And Kristy E.
I have had massages with Serenity Spa for several years. I have always had a wonderful experience there. They are professional and I feel so great afterwards. I will never go anywhere else!
Allyii M.
Ok
Luvulord 02
There's nothing more relaxing than a deep tissue massage. It hurts so good???????????????????????????????????? Love Me_Sum_Me.
Highheelslady
I am displeased with the unprofessional customer service. I would not recommend this business! It all started with a $120 gift card I received for Christmas. I made an appointment to have a haircut and color. I brought in a picture as and example, gave very specific directions of what I wanted, and asked not to loose any of the length. Not only did the girl have poor technique (she butchered my hair), she also removed over 6 inches of length. During styling, she even admitted she had forgotten how to use a curling iron. I left very unhappy. I called the manager the next day to discuss what happened. Initially, it seemed that the salon would do everything they could to rectify the situation, and even offered an complimentary facial. I made an appointment for my facial, only to have the salon call the day before to cancel it. No explanation. When I asked regarding the reason, I was told that the owner, Brent Miles, decided not to honor the agreement, again no explanation. I had previously refrain from posting negative comments on Facebook or Google, in lieu of the salon trying to make it right. I have since changed my mind. No matter how much I would like, I cannot put the hair back. At this point I can't really afford to pay someone else to fix it, and I'm not sure I want to, in fear of it getting any shorter. The only comfort I had was knowing that I would at least get to enjoy a facial out of this bad experience... Guess I'm stuck with the bad haircut, and a bad taste in my mouth.
Tristen S.
Loved Loved Loved my massage and facial at the Derby location. Beautiful Spa!
B A.
I just had the sports massage... Excellent. Kat could tell I had one side that had some knots and worked them out. I feel much better! Sweet ladies and excellent massage. I am pleased.