Great Spa Week experience!
A friend had given me a Spa Wellness card for my birthday in March. When researching local spas that would accept this card, I found out that Spa Week was approaching, so I called to book at the Hyatt. I got the very last available Mandarin Smoothie Wrap (normally $130, but $50 during Spa Week), which they say always books up quickly. They did tell me during the call that a 17% gratuity would be added (for the $130, not the $50) and that a $4 facility fee would be tacked on. I appreciate that they told me this upfront. The only thing I wish they had clued me in on was parking, which would\'ve made the process just a little smoother. I have no previous experience with wraps, so I wasn\'t sure what to expect. Arlene was the technician and she was wonderful....talks as much as you want her to engage, but is quiet when you are quiet. It was a really rainy morning, so I didn\'t have the view out of the window, but really a perfect day to spend indoors and get pampered. Since they did charge a $4 facilities charge, I took advantage and worked out in their fitness center afterwards. Nice equipment and I had the place to myself which was great! If I had more time, I would\'ve jumped in the indoor pool next and then maybe gotten some lunch, but that wasn\'t the case. Arlene did mention that Mon-Thurs the spa gives a 20% discount on all there services, so something to consider when booking. Everyone I encountered was friendly and helpful, the facilities were clean, and the ambiance was great! I would highly recommend!