So, okay, I understand that the customer service can be a little gruff. However, this is more of a personality/cultural thing, and I happen to know that Lia is a sweet and caring person. (I have been coming to her for years, and have witnessed many exchanges...including last time when she threw in a free service because a returning customer was out of work) Putting personalities aside, these ladies are really good at what they do. I\'ve gotten excellent facials here at very fair prices. Same with the massages. I highly recommend this place for someone who really needs a great esthetician and can handle different personalities with a little grace.
I have been going to this spa for a year and my five stars are for Eugenia. She is an amazing facialist. My skin started improving once she started working on my skin. I got rid of all other products I was using and only use two lia schorr products; the glycolic face wash and mud mask. I am very happy with the results. Eugenia is very experienced and will fix your skin!