Le Reve Rittenhouse Day Spa

My boyfriend and I went for a couples spa day and the staff were really friendly and helpful. The environment was calm and soothing. The twinkly lights on the ceiling of the body wrap/ sauna room were really cool! Everything was also clean and organized! Will definitely come back again!

I had arranged for 2 facials at 1:15 after a very complicated and confusing scheduling process. We arrived at 1:10 and were not taken back until 1:35. The facial itself was pretty good but I was not asked about any facial sensitivities beforehand even though I had made it known I’d only received one facial before and I didn’t want a facial with chemical peeling or anything irritating. There were several products used that stung my face. Again, the facial felt good aside from the burning and my skin is smooth. With that said, 12 hours after the facial my skin still feels and looks like it’s sunburned. It hurts to the touch, my under eyes are baggy and red, and any face wash, moisturizer, or sunscreen burns so much that I can’t put anything on my face. Even my eyelids and outer corners of my eyes are red and burn which is really concerning to me. No face product should make your skin feel that way.

Had a couple’s massage today with my gf and the overall experience was okay. Massage felt nice and the atmosphere was relaxing but for the price, not worth it. It’s a one time experience. Not to mention the ladies at the front desk could use a lesson on proper customer service.

Great spa love it must go

I scheduled a SPA Party for 4 ppl on 4/20 for this past weekend 5/7, reservations were confirmed Friday evening on 5/6. On the morning of the appointment, 45 mins prior to our appointment I received a call saying our appointments were being canceled due to the manager having a family emergency. I explained to "Alex" who was very rude and inconsiderate, that some of the party was traveling from as far as NYC, and were already on the road and his response was "ok, I don’t t know what else to tell you". We called back that afternoon and when asked if they were open the response was YES but we have nothing available and the call was disconnected. I never received a call from the manager to at least explain the situation or offer any compensation for the cancellation but if we cancel under 24hrs then your credit card is charged. I was very disappointed not only because of the cancellation but other events surrounded the SPA Party had to be cancelled or push back to other times. It was an overall inconvenience for all parties. The services at this SPA have dropped tremendously since the pandemic, high turnover of massage therapist, a new receptionist each time you book, the lack of professionalism and the overall quality of services is horrible. Le Reve has lost my business as well as those whom services were cancelled this past weekend. VERY DISAPPOINTING.

if you’re an esthetician or massage therapist and are considering working here…. Run.

Way too expensive for the experience. Heard bickering at the front desk about pay and time, my massage therapist took a short phone call that was used against my time and I didn't have acces (it was at least outside) and there was minimal feedback. Avoid

agoHorrible service - does not answer the phone even tho there is clearly someone working there

It is insane how this facility is still functional. Completely irresponsible and incompetent support staff. Stay away

agoNon-responsive. Broken communication system. Poor handling of insurance info.

Feels like wasting money for nothing. Problem not really solved

foul service.. I Won't take their service.. It’s not perfect.

I hate them..they are faul..Don't use them

Worst customer experience in my life!! Avoid this as much as you can!!!!!!!

Very poor service. Absolutely ignored us during the tenancy and the leaving process was a bit of a nightmare. An obstacle race, in fact.

Customer service at its lowest.

Super crowded, no where to lay or sit, not worth it for the size of the Rittenhouse. Not recommend

It was double the price to book through this website than contacting the day spa directly...

Extremely disappointing experience because of incomplete information about hours.

Waste of money. Didn't afford me any access that I couldn't have otherwise gotten.

Worst experience ever!

Zero customer service-nothing available even though tried for two months in advance. Unhappy can’t wait to finish using my credit and never use this service again

Terrible Rittenhouse, not recommended

the owner was very short fused and snappy when I called her and told her about my experience with Rittenhouse Spa. Not professional at all like I first thought when booking. I would never book again through this company or recommend them to anyone.

Absolutely disgusting customer service! Very bad Rittenhouse Spa

Horrific Experience! We booked and pre paid for 5 of us ladies for 1 hour pamper packages as part of a hens weekend away. We booked and paid for them in Feb for April however due to covid had to have it canceled. The only option we were given was to put it in a gift voucher. Now restrictions have lifted in Qld and when I went to rebook Ali said they weren’t operating and not looking at operating in the future. When I asked for a refund she refused saying the only option was to redeem on spa boxes. When I said we don’t need spa products we just either want what we paid for or our money back. Ali was so rude and again replied the only option is to redeem on spa product boxes. Once I looked to find what was in these boxes on the website I was shocked to see nothing was listed of displayed. Clearly she would send all her left overs of stock. It’s left such a bad taste in our mouths and so disappointed as Covid -19 period has been so hard on so many people. Not recommend Spa

Be warned total rip off. Would not give any stars. Be warned this Queensland based company doesn't abide by minimum 3 year voucher NSW rules. Did not provide massages due to Covid. The company would not refund. Got absolutely nothing for the money.

Not a welcoming feeling when you walk in at all. My first time there was confusing from the check in to no one even welcoming you or directing you. My nails turned out nice with Ryan, but my 2nd time, was very disappointing as Ryan was more focused on where walk-ins were to be seated and scheduling incoming calls and making call outs on people who missed their appointment and not FOCUSING and making the customer right in front of him happy. My nails the 2nd time are gritty and bumpy and not smooth and pretty at all. Received a call from Ryan stating that I should have let him know right away, and because I didn’t he stated that they don’t think they will be able to do my nails there anymore.not Recommend Rittenhouse Spa

Disappointed in this company and owners.

Ghetto do NOT come here!! ??????????? unless you like very RUDE unprofessional staff. If I could give it a zero I would. Very dirty and unsanitary. Instead of feeling great when I left, I left like I needed to shower immediately. That says ALOT. WORST WAX of my life. Employee missed SOOO much hair and then rolled her eyes when I mentioned it.

Very bad service Le Reve Rittenhouse Spa.their stuff is unqualified.. If you want to lose your project, call them.Not Recommend.

haha,,what a foul service!! They haven’t any sense of time.. Foul one.

haha,,what a foul service!! They haven’t any sense of time.. Foul one.

bad service.. I disappointed at them..they are not sincere.

Hit-and-miss inventory, overpriced, and VERY rude staff.

Don't go here, they are going to mark my review as a "scam" but I've been here before and the customer service is flat out rude.

Terrible customer service, go elsewhere

Terrible customer service, go elsewhere

The worst customer service ever, the dirty looks and not even saying hello are horrible.

The worker at the counter was rude and also didnt end up giving me the correct change

I Don't like this service. Not recommendLe Reve Rittenhouse Spa

Very bad service Rittenhouse Spa.The staff Very unprofessional. I really not happy with this service

Terrible customer service, go elsewhere

The worst customer service ever, the dirty looks and not even saying hello are horrible.

The worker at the counter was rude and also didnt end up giving me the correct change

I Don't like this service. Not recommendLe Reve Rittenhouse Spa

Very bad service Rittenhouse Spa.The staff Very unprofessional. I really not happy with this service

I have no idea how this place has so many 5 star reviews… 1 - I booked online with Angela about a month ago. Somehow between 4/7 and 4/29 she was no longer available and I got switched to “Ivan2”. Would have been nice to get a call to ask if I preferred to reschedule with another female massage therapist instead of finding out about the change via my confirmation email 2 days before my appointment, but fine. 2 - arrived 15 minutes before my appointment and called to be “buzzed in”. This did not happen. I was waiting around for 10 minutes and was able to get into the building only because someone else was leaving. 3 - apparently no one reviewed the scheduled appointments this morning because it appears that I wasn’t actually on anyone’s schedule. This issue was not communicated to me directly at any point, but I overheard the conversation going on behind the front desk. As one blonde-haired woman was trying to correct it, the other older woman (presumably the receptionist) did something to get yelled at by the first woman. In the waiting area. In front of customers. 3 - it was 30 minutes past my appointment time before I was taken back to the massage room, for a “90 minute” massage that lasted 70 minutes. 4 - I was paying with SpaFinder gift cards and the presumed receptionist couldn’t figure out how to run them through the card reader and made it seem like I was supposed to know how to help somehow. Not my job. But eventually another employee stepped in to help and got it figured out. Massage was fine, but not at all the relaxing experience I was looking for the day before a 4-hour professional exam. Not the quality I would have expected from a place in the Rittenhouse Square area.

I went to this urgent care a week ago; I was in and out quickly. I got a shot for pain and it was painless! Thank you to Gwinnett Urgent Care & Family Practice, front office staff and Dr.

I came in there with so much pain in my back and shoulders, and left feeling completely alleviated! And that was just in one session! I’m really happy I came ????

Upon arrival the receptionist was a bit all over the place and wasn't 100% clear on what she needed from us. She lost our forms that we handed directly back to her and asked us who we gave them to. We were asked if we wanted water which was very nice and it was brought out luke warm in a pitcher. There was also a lot of movement in the lobby area with staff moving around and people coming in. This is typically acceptable except at no point are you taken into any sort of locker area, or staging area where you can be removed from the visual chaos to start and mentally relax for your up and coming session. They take you right into your room where you are asked to change and get right into the bed. Again not horrible I guess but this isn't suppose to be just a massage parlor you walk into and the prices don't suggest that either. All of the rooms are directly off of the lobby area so the entire time you are in there you can hear everything happening in the lobby area. Again doesn't promote relaxation at all! The package we got was extremely expensive given the fact that the massage was good but not great, the facial was HORRIBLE ! There was no facial prep at all to get the pores open and ready. The products that were used were again HORRIBLE and didn't leave my face feeling any cleaner, or softer than when I arrived. additionally it was suppose to be for 40 mins and it WAS NOT ! The lady put some stuff on my face and walked out of the room for 20 or so mins and then came back to wipe it off. The body Treatment (basically a scrub) was suppose to be for 30 mins and while I was getting a facial and some of the lotions were setting she rubbed a salt scrub on my arms and legs and that was the extent of a body treatment. It was all very rushed and seemed to be all over the place. Once I was done with the massage ....scale and foot rub ( oh and btw this was suppose to be separate from the massage and somehow it was built in ) and then the facial and body treatment it was time to move to the salt room and sauna . Upon our arrival the room wasn't clean and things everywhere. The lady needed to run around and pick up everything and prep the room while I stood in a Childs size see threw robe in practically the middle of the lobby. Oh did I also fail to mention the robe !!! I was handed a robe that was as thin as paper, white see threw and they prance you through the lobby area where there are both men and women just sitting waiting. At the end we did finally get to enjoy some champagne ( maybe boxed wine with seltzer ) but regardless it was finally able to make me feel a bit relaxed which is what I was looking for all day. The experience was horrible again for the money they expect you to pay. We didn't book at a a massage chain ( although somehow they are a bit more relaxing than this was) and this was expected to be a SPA experience, unfortunately it was not.

Great experience! Did the couples massage for my birthday with Dom and Jasmine. They were wonderful! After the hour massage, we got a 30 minute sauna. They provided champagne and chocolates. We feel great, definitely will return!

I've had stressful weeks and decided to get a massage here and it was the best decision that I've made! The ambience is peaceful so you automatically feel relaxed when you go in and the session!! It was the best hour that I've had in my life —I know I'm coming back again!!

Over priced but great experience

Went in for the bio facial special, I love the outcome of my skin. The staff is so sweet and knowledgeable. I left with tips and instructions on how to properly care for my skin. Can’t wait for my next facial. Highly recommend Le Reve Rittenhouse Spa!

Loved my experience and service at Le Reve Rittenhouse Spa. I called late on a Friday and they were very kind and squeezed me in the same day for a facial. The reception was friendly and helpful. My aesthetician did an excellent job and will be returning here again, thank you!

Their staff Is amazing!!! First wax in the city and she is very professional and on time!!! Love the atmosphere of the spa!!! Clean and they offer a lot of services! She's even great for girl talk! Love her! Thanks, for the amazing service!! See you soon again!

I always enjoy coming to Le Reve Rittenhouse Spa. They make me feel so comfortable and ensure that I have the best experience. I really appreciate their taking the time to make recommendations for my waxing and skincare! Thank you, everyone, at Le Reve Rittenhouse Spa!

My daughter surprised me with a spa treatment and facial it was great! The staff did my facial the sweetest person very professional my face was so soft and glowing after! They also did my massage felt great and would have difficulty going back! To top it off they gave us champagne and cut up fruit after ????. I would give. 10 star but they only let us use 5 lol !! Thanks!

I booked a last-minute massage and facial on my birthday and was given exceptional service. This was only my second massage ever and I loved it. Their staff was amazing and the overall experience was very relaxing and the perfect treat on my birthday. Would definitely go back again! Highly recommend their service!

Loved this place. Very clean and felt very inviting from the moment I walked in. This was my first time at the spa and was given a warm and friendly welcome. My consultant gave me perfect recommendations on the type of facials she would for my age and skin type. She was great and gave me an excellent facial. It was a truly positive and relaxing experience. I will definitely go back to treat myself with more facials in their spa!

The staff was amazing! She was caring and gentle and took care of my needs. My body was in some pain and she helped relieve that with gentle pressure. She listened to what felt good and what didn't and catered to my body's needs! She also adjusted the scent of the essential oils to one that I really liked! She was amazing!!!! I rescheduled an appointment in a month... it was worth every penny! Thank you!

My partner and I had an amazing time for our couples massage on Easter Sunday. Angela and Jasmine were very professional and did such a great job. They followed all of our requests and created a very relaxing atmosphere. The spa is perfectly clean and the sauna area is well stocked with all the things you need to wind down post massage.

Louise was amazing! I loved it. Definitely coming back.

First time here and it was amazing! I got a microdermabrasion facial and it was what I needed. I originally had booked for a hydro facial but felt like I wanted some extractions. My tech, was professional and pleasant. Overall great facial and salon. Highly recommend Le Reve Rittenhouse Spa!

I recently book a service here, but I'm not aware of another place selling Biologique Recherche in the area, so their store alone is well worth the five stars for me. I've purchased from their online store and the packages have arrived within a couple of days and were packaged beautifully and included samples and instructions.

This was by far one of my best facials! Not only is Their staff has incredible talent in their hands, but their knowledge of the services and products makes the experience whole. I feel like I learn something new that I can take home and empower my self-care regimen after every visit. Thank you Le Reve Rittenhouse Spa!

I had an amazing facial at the Le Reve Rittenhouse Spa. I was breaking out for weeks right before my wedding. I got a facial from Tanya and I felt a big skin improvement as soon as I left. The acne was completely gone in two days. Highly recommend this place and its products.

Great experience!

Le Reve Rittenhouse Spa is absolutely amazing! They listen when you describe what's going on in your body. They are kind and professional, and he does a really great job with the massage. I always leave feeling better both mentally and physically. Highly recommend them to people of all ages!

The definition of excellence. I’ve been a couple of times and I’m always wowed by the level of service and care. Most recently, I had a facial with Angela. She was so kind and the skin regimen she recommended is already showing results. 10/10 - can’t recommend this spa enough.

The place itself is classy, and high-end but very worth the price of every service. The front desk is very kind and welcoming as well. They’re also very helpful and knowledgeable about all the products and skin care as well! I recommend them to anyone looking for an amazing facial, professional advice, and an overall great experience!

I will be back. Everyone was extremely nice and inviting!

Wonderful experience while on vacation.

Dominick was an angel and magician. He was so communicative and told me what he felt I needed. He literally transformed my back to visibly work my stress out. My shoulders feel like they’re not at my ears. I might just come back to Philly just to see him. I cannot recommend Dominick enough. THANK YOU!!!!

(electrolysis review) I have been debating about whether to leave a review or not... as I was going there for a few months for the electrolysis treatments and the staff were all usually very friendly and helpful. The reason why I am compelled to leave a review is because I started going somewhere else and now realize how this place has poor business practices and the electrolysis is not done properly! Firstly, at one point they raised their prices and then didn't tell me until after my treatment. And, after talking to multiple other technicians (4 other technicians), I learned that you should never feel like your hair is being tweezed. This essentially reverses whatever work is being done- I was definitely being tweezed here and then she did not make me feel like my comments were welcome when I said something. The electrolysis technician is professional and wants the best for you, but also made me feel bad for asking questions and I often left feeling not so great. I am glad I stopped going here and I feel compelled to tell you that you should not go here for electrolysis! It does not provide any handouts or information about the process and in comparison, I have been having a way better experience with the electrolysis treatments where I go now.

Ala is extremely knowledgeable, experienced, and professional. Highly recommend.

My husband and I booked a couples massage for our anniversary and thoroughly enjoyed it. The receptionist was nice and our masseuses, Angela and Tanya, were very kind and provided a relaxing and soothing experience. The champagne and sauna at the end were great. The spa itself is well decorated and clean. Receptionists and masseuses wore masks the whole time which made us feel very comfortable. We would definitely come back again.

WORST spa experience. We got the spiritual guided couple's massage. This was the first time my partner and I were getting a massage and our massage therapist knew this. Everything was fine in the beginning, but the massage therapist spent over 60 mins on my partner and then when it was my turn I lay on the table, he came in saying he had gone over time and that someone else would take care of me. I waited there for a while and no one came. My partner went to ask and we got the abrupt answer that we should to the sauna and someone will help us out later. We ended up leaving because there was no communication, we were put into a vulnerable spiritual experience and then left there without any understanding of what was going on. Horrible service, made us feel like we were taken advantage of.

Dominic was incredible! He was super friendly and made me feel instantly comfortable and at ease. He had a positive and inviting energy. Combining deep tissue with shiatsu techniques, he worked all of the tension and stress out from my head to my toes. He is very knowledgeable about the body and all of its muscles and joints. I can’t recommend Dominic at Le Reve Rittenhouse Spa more!

WARNING !! DO NOT GO HERE !! The “massage therapists” and “ aestheticians” are not licensed they have been reported to the state by ex employee Cynthia Greller. The owner used unlicensed therapists because she is desperate and used the fact that they are unlicensed over their heads. The state will be coming very soon to shut them down.

This place is a scam. The owner is racist. She says things that are very rude and inappropriate. She talks down to her employees. She under pays and over works people. She expects you to work everyday for her from sun up til sun down. Very unappreciative. There are no breaks. For it to be an upscale spa, they serve tap water to clients. She overbooks and can not accommodate. She throws money at her employees to get them to keep working for her while she talks down to them. She never had enough therapist because they always quit. The owner is narcissistic. She doesn’t want people of color working her front desk, yet she needs a receptionist. She won’t hire if you’re not pretty by her standards. She doesn’t care if you can do the work. She makes her employees do jobs they aren’t certified or licensed in. She likes to cut corners. She over charges for services. Cons No breaks, humiliates people, short changes customers, doesn’t take accountability

The service was great and everyone was very nice! Massage was excellent and the massage therapist was very kind. My only complaint (and reason for my 4-stars instead of 5) is because not a single employee was wearing a mask. It didn't bother me much until the part of my massage when I was on my back and the massage therapist was right over me for at least 10 minutes during which I could feel her breathing directly on my face. I don't want to be a Karen, but considering the last few years, that particular part of my service was less than enjoyable and could've been easily avoided by staff wearing a mask.

Really nice place! My fiancee and I went here for a valentines day couples massage and spa and weren't disappointed. My masseuse guy relieved all the pressure in my back, the knots, and everything. My fiancee said she felt lighter after leaving the spa. Definitely will be returning. Everyone is also very friendly and the champagne and chocolates are very tasty

As much as I want to love this spa, every time I keep going back to them...someone or something disappoints me. Either a dispute with the card used, the uncertainty of the services I booked, the construction going on amidst appointments, the appointment desk disappearing, or the cultural differences of speaking another language. I want to love this spa, it's the only one I've been to in the city. But I just...cant get on board. The only person I really LOVE there is Lauren. UPDATE: Whoever they hired at the front desk clearly hates working with customers and I'm sad I even got massages as a gift there. They just continually disappoint me even though I keep trying to give them a fair chance

How unprofessional could you guys be I scheduled my appointment 8 days in advanced . Looking for parking for a darn 10 mins to find out you guys never put me in the system! You guys were quick to get my credit card information though smh!

Really disappointed in our couples massage. Finding the place as a tourist was impossible and lady at the front desk seemed confused when we arrived, didn’t know what massage we booked, which is odd since I booked it 4 days in advance and received a million confirmation emails/texts. Waited around in the lobby for about 15-20 min before the massage while the employees set everything up. The whole thing just seemed very thrown-together and organized at all. The Massage itself was pretty bad too. Didn’t feel any rhythm or technique. We were charged for a scalp massage- but the scalp was never touched. We could hear the lady at the front desk yelling/arguing on the phone the entire time, and the music kept cutting in-and-out throughout the massage. This facility just didn’t seem upscale at all. The sauna set up was also weird and I’m not sure who would ever use that shower, not nice. I really wish I did more research on where to get a couples massage in Philly but that’s my fault.

Had a great couples massage & salt wrap for our anniversary. Very professional. This was a first for the salt wrap and it was intense... but felt great!!

I purchased the couples Massage package at this spa and the massages were one of the best I've had! The massueses were considerate and ensured proper pressure was applied and we were comfortable throughout. The follow up private sauna room / shower was very good as well! I recommend this for the price!

Angela is fantastic! I’d recommend - professional, took care of my neck, back, and shoulders!! Excellent facilities - very clean!

Listen… use that PTO a book a treatment here. I’ll definitely be back. Amazing customer service!

A luxurious and calming experience! Great customer service and even better service!

Probably one of the best massages and spa experiences I’ve ever had! I was visiting from Atlanta for my babymoon/wedding anniversary and found this place was near my hotel with great reviews, so I decided to try it out, and I’m so glad I did. When I called to make the reservation, the woman on the phone was very kind and helpful. I said I was interested in a pre-set package with a Swedish massage, facial, and body scrub, and mentioned I was pregnant and asked if I could switch for a prenatal massage. She was very accommodating and basically built me a pregnancy friendly package (I got a prenatal friendly facial) for the same price. Upon arriving, the staff greeted me right away and provided great customer service right from the beginning. My entire time was with Tanya who was AMAZING. She was so sweet and made conversation here and there, made sure I was comfortable when I was lying on my side and also raised the upper half of the bed when I was on my back, so that I was on an incline and not laying flat in my back (if you are pregnant and worry about lying on your back). She was also VERY thorough and focused on tight areas in my back, which has obviously been a problem area while 7 months pregnant. Overall, I had a wonderful experience here from beginning to end. I highly recommend!! Would definitely return if I visit Philly again.

it’s a scam :) also Cindy if you’re reading this, your massage was amazing and you deserve better than that place.

Where to start. I booked multiple treatments for my daughter (graduation gift) and myself. We witnessed staff arguments at the front desk which was kind of amusing but rather unprofessional. However, there were continued staff arguments in the couple's massage room. There seemed to be considerable confusion about what we had booked and who was responsible for providing the services. We were not provided with robes, lockers, or anywhere to hang our clothes at first, although we were eventually given robes. We had requested champagne as it was to be included in our package and which we expected to get prior to our treatments (which is usual in our experience), but after all treatments (3 hours) we were told that champagne was not available. We were given an option for other wines, which turned out to be boxed Franzia (we saw the boxes!) and which is NOT GOOD. We were never offered complimentary snacks or snacks to purchase, although there were big bowls of butterscotch hard candy everywhere... including the toilet room (ewww). We were told not to worry about being clothed before walking from the massage room to the sauna as there was "nobody else in the spa," but there actually was an older repairman and a female (manager?) in the lobby who definitely looked at us and made eye contact. Luckily we had worn our robes. The shower was ridiculous...it repeatedly sprayed me with cold water from multiple jets until I could figure out all of the knobs. There were no shower instructions despite being told they were posted on the wall of the shower. Overall this was a completely mixed experience. One masseuse (Cindy) was excellent. The other one was ok although she seemed to be super spaced out during parts of the massage. She lightly rubbed (not massaged) my feet in a weird, weak, and repetitive way. In reading other reviews I wonder if she was on her phone during this 20 min foot massage! She never switched sides so my back massage felt very one-sided, and she was really rough when turning my neck/head from side to side. Also, because her scalp massage was so repetitive and circular, I ended up with a giant head of tangles that were painful and difficult to brush out. One of our facialists wore her mask under her nose during the whole treatment. I asked for the heated water pad on the massage table to be turned off because it was too hot...but it was never turned off and I felt overheated and sweaty during my treatments. My daughter's heated water pad was warm at the beginning, then cold from the middle of the treatment to the end. My daughter's masseuse was very friendly and professional and told her what the treatments entailed, mine rarely gave me any information. Overall, would not recommend and will definitely not return.

The spa experience was enjoyable. We booked a couples massage, & sauna package. All was nice. Only issue was the shower had no hot water so we were unable to shower. Otherwise was an enjoyable morning

I used to work here and it is a fantastic place! Amazing staff and an incredibly relaxing environment.

I got my bf a 90min deep tissue massage for his birthday and he really enjoyed it. We arrived and there was a glitch with their computer so they weren’t able to find our reservation. The manager quickly solved the issue so we would be serviced at our scheduled time. Pumpkin was a great masseuse. She made my bf extremely comfortable throughout the entire experience. She even let me sit in the room as well. We will def be going back for a couples massage soon.

This place clearly survives on the name “Rittenhouse.” I have had better service and massages at spas that cost half the price. The massage therapist was nice but literally the worst massage I’ve ever had. I wish I could remember her name to warn others but after reading the reviews I think she is the same one giving one handed back rubs and using her phone. I understand some people don’t tip appropriately but automatically including a 20% tip gives employees like this a great excuse for doing the bare minimum which is exactly what I got. Not to mention at prices like this you would think the building would be in tip top shape but I was so distracted by the ceiling tile falling down above me. Do not waste your money, there are a ton of spas out there where you will have a better experience.

Cindy is my massage therapist she is the best I walked in with lower back pain due to sciatic nerve issues n walked out feeling relax, repaired, adjusted n refresh.. I definitely recommend Le Reve, the heated water beds are so comfy, the atmosphere is relaxing n the receptionist is always pleasant..

Lois was fantastic! Very professional and friendly atmosphere

I had a wonderful 60-minute Shiatsu massage. It was everything I didn't know I needed. Looking forward to booking other services on my next visit to the area.

Experienced workers, well maintained and excellent service. Neat and Clean environment.

I don’t even know where to begin; this is by far the WORST experience I have ever had with a spa. I have had many massages in my life and am frankly an easy customer who has never complained even if it was not great. The short version: all parties involved were unprofessional or uncaring. They made countless beginner level massage therapy mistakes including bright lights, no music, extreme temperatures on the beds, rough handling of our bodies, zero communication and very poor massage technique. My wife and I both feel physically and emotionally uncomfortable after our experience here. The long version: My wife booked us the couples massage package 1 and we were assigned Tanya & Lois. Upon arrival we called to be let into the building and someone came downstairs to get us. She never introduced herself but later turned out to be one of our two massage therapists. We were handed forms at the desk and were surprised to see non binary as an option which we selected as both of us are non binary yet we were misgendered after they reviewed the forms. Once in the room we were told to put all belongings into a plastic suit hanger which would at best hold a shirt or jacket so we told them we could just carry our own belongings to the sauna and they seemed very annoyed by this and gave no other suggestion or reassurance. We were never introduced to the second massage therapist who began dumping globs of oil onto me and just lightly slopping it around for 10+ minutes. There was ZERO pressure (I’m a medium pressure person; nothing hard, and could hardly feel her touch) and no rhyme or rhythm to her movement. I spoke up because I was very uncomfortable and was not enjoying it. I asked for more pressure and she scoffed and didn’t respond to me at all, just started jabbing me in unusual places with her elbow. My wife offered to switch therapists and ended up having a similar experience. There was a lot of noise from the lobby and no sound machine or music so I politely asked and they seemed annoyed again and stated “uhh shouldn’t they have something in here I don’t know.” They did mention the beds are heated and we let them know that mine was not working and I was cold and my wife’s was extremely hot and uncomfortable and they never addressed this, again not speaking to us. They fumbled constantly with covering us with the sheets and never checked in. I heard my wife exclaim the pressure was painful more than once and it takes a lot for them to speak up so I know that was bad. When it was time for the sauna they once again told us to put out belongings into this suit bag on a hanger. We came out in the very small and thin robes to the front desk and no one was around. After waiting a few minutes we were uncomfortable and decided to get dressed and leave. While getting dressed they banged on the door many times despite us stating please give us a moment. When we came out the one massage therapist attempted to understand what went wrong while the other two rolled their eyes. They did not seem genuinely interested in what went wrong and we ultimately left because it was not a safe environment to give feedback. The other massage therapist who hardly spoke to us yelled out “have a good night” sarcastically when we were entering the elevator as if just happy to be done with her night early.

AMAZING!!!! The staff is beyond kind and welcoming. Tiel and Lauren were the best!! Wonderful service; totally worth it. Can’t wait to go back!! :)

Honeymoon couples massages! Our favorite part of the honeymoon. Would definitely go again!

I learned that expensive doesn’t always been better! I have had wayyy better massages/facials for less. It was all very rushed.. and the massage was more like a back rub. The woman giving the massage was hiding her phone between my legs and reading towards the end. Gave 2 stars because the front desk gave me a discount when I told them this. The sparkling champagne and chocolate was boxed Franzia and Lindt. I could give details about every aspect of this place but I’ll keep this short - just take your business elsewhere

I see Ala for facials, hair removal and body treatments. She's wonderful!

I see the same problems are still happening. Inconsistent couples massage. Inconsistent massaging. She rubbed my head dry in the same place for almost 20 mins and I dreaded every moment. The one hand foot tickle I received was a extreme far cry for a massage, I wanted to beg her to stop it was terrible. We had a huge package. Arrived at 10 and we were done around 1:30. Some parts were good. My therapist was on her phone briefly. Not worth the money at all. I’ll never return. My therapist was the one with the heavy accent. Terrible. The owner clearly isn’t hands on per the reviews and the same things are still happening. Oh and those plush robes you see in the photos they will be replaced with paper thin body covers.

From the very beginning of making an appointment, the manager was so kind and helpful. We booked a couples massage and she explained everything about what we would expect and pricing. On our way, we were running a few minutes late. I called to let her know and she was so accommodating. The massage therapists we had were wonderful and made us feel so welcome. They were totally professional and made sure we were comfortable throughout the entire massage. The spa is beautiful and had a very relaxing vibe. I highly recommend booking here and we so much look forward to coming back. It was an amazing experience. 25 out of 10 ???????

useless place, i called to connect to the manger today and they hung up. Not cooperative place. Don't waste your time here visit professional cooperative spa's.

I went to book a deep tissue with Dominic, only to be told that he no longer works there and the girl at the front desk was very rude when I asked for him. This same person was rude to me the first time I came for services. I only rebooked because of him, otherwise, I would not recommend this establishment. I was told someone else was able to accommodate me, but I insisted on Dominic and the girl at the front desk was persistent in being rude about him not being there. I reached out to him and asked him where could I rebook and he said that he was let go along with a few other people of color. Not cool at all! He was a true gem. I will not be returning

Great for first time going to a spa. Couples package was great would definitely come again.

A luxurious spa with personality right in RittenHouse! I received a Swedish and hot stone massage there with a ethereal nonbinary LMT that made me feel reaffirmed in the LGBTQIA+ community. The space itself has character: a fancy lobby with eclectic decor and lighting, wet sauna in the salt room and the dry sauna, and friendly staff. I absolutely recommend coming with a partner or kiki with the girls!

My first hot stone massage experience was so excellent. I also scheduled an aromatherapy massage for my mother. We were treated so wonderfully by everyone at the spa and Lois is the best masseuse EVER! I will return for more.

Booked appointment online, under ale Reve website, for my fiancé’s birthday. I received an immediate confirmation of appointment. The correct date, time, and assigned a massage therapist. As the appointment was for the evening, I had also booked a local hotel room as we were from out of state. It was to my astonishment that 2 hours before the appointment when I called to see what time I should arrive… there was no appointment on their books! The receptionist and manager were of no help and made it seem as though I must be confused as they never heard of this issue. However, now looking over their former bad reviews it is clear this has happened many times before. This place cannot keep track of their website or online appointments. They single-handedly ruined her birthday surprise! I will never use or recommend them.

I had a massage and facial with Tanya and it was great! The spa itself is lovely and clean. I was able to get an appointment quickly and have it confirmed the next day. Tanya was great at her job, explained what she was doing as I had the facial, and was attentive to just how tight my shoulders were during my massage. Super responsive and very professional and skilled. Plus, my skin feels and looks great after the facial. I would highly recommend!

Dominic was an excellent therapist. He is very good at making you feel comfortable/relaxed, and is very skilled at massage — mine was deep tissue.

Poor massage for both me and my husband. They did not use their hands for most of the massage, she used a Gua Sha and she did not use enough pressure. I have had a much better massage at Massage Envy for a fraction of the price. Not worth the money. Do not go here.

I had the best massage of my life with Dominic! He is beyond a massage therapist, he is a healer. My body has never felt better after a massage before and I could feel how intuitively he worked the whole time. I felt an immediate sense of trust in his care and cannot wait to see how he helps my body over time. Do yourself a favor and book with him, no matter what issue you are working through- you will thank yourself!

Had an amazing time, thank you.

Took my sister here for a little spa day and we got the Cloud 9 package, Tanya and Cora were excellent. Cara did my massage and it was amazing, she was so sweet and I am feeling so loose & soft! Didn’t know what to expect exactly with the salt scrub and wrap but I loved it. My sister recently had a baby and is nursing and they were extra careful to make her comfortable. The place was lovely and we had a wonderful time! Will definitely be back.

Very good Spa! Went in for a 60min Hot Stone Massage with Cynthia and it was soo relaxing. As soon as you step in, the atmosphere is so relaxing and relieving. The staff is so nice! It was just what I needed & I will definitely be coming back.

I got a Miracle facial with Tatiana and she was so sweet professional and simply amazing! She explained every step of the facial and I literally was glowing after it was all done. I'm coming back next month. Thank you soo much!!????

Amazing service

I came here with my fiance last night. First of all, let me just say that I did not book the place I thought I was booking. I made a mistake by Googling too quickly the day before making the appointment, and what I thought was the Rittenhouse Spa & Club at the Rittenhouse Hotel just a bit down the street, was not that at all. We realized what happened and decided to just roll with it. To be clear- I am not rating the two masseuses, Dominic and Lois (I think that was their names). They were very nice and made us feel comfortable. I was more perturbed by the atmosphere. It's not luxurious, though they definitely do the best they can. Imagine a 4/5 star hotel's spa services - it's not that. The spa is located in an old high rise building that actually has a lot of dentist, doctor and business offices, which I'm very familiar with. They have a suite in this building-- it comes off sort of old and musty rather than relaxing and luxurious. The hostess was very attentive and sweet, but I was surprised that she needed my card a second time when we were checking out. I honestly want to make sure I haven't been double charged after reading some of the lower Google reviews. My biggest annoyance was when we were led through a hallway with employee lockers to get to the steam room. I feel this place needs a big update. I've experienced some very nice spas and wouldn't come back because of the atmosphere alone. In the end, it was my fault because I didn't do my research and booked too quickly. But, I think it's important to outline my situation just in case you're someone looking for a truly transformative experience. This won't be it. Great strong massage though!

Very relaxing environment, massages were great. Loved the privacy of the sauna and private bathroom. Our massage therapists Kyesha and Tacora were fantastic.

Not worth the amount of money they charge. They charge you for way too much for mediocre massage that you can get anywhere else for much less. My massage room was really small and nothing special. I didn’t get anything to drink afterwards because the girls that are standing outside the room are too busy talking to each other and they were just staring at me instead of having good customer service and asking me if I want anything to drink. Honestly, I am not going back, it’s not worth the money. Instead of paying $150, I can get the same thing even better at $70. Poor customer service, poor quality.

We had such an amazing experience here. It’s my boyfriends birthday and they treated us amazingly. From the start they had accommodated a last minute appointment. They then called to alert us of a cancellation to better accommodate the schedule. They let us be in the same room which almost made me tear up. I wanted to give him the best birthday and you guys helped me so much! The water bed tables with arm rest was so comfy and such a twist! They served us complimentary champagne and little chocolates. This was my boyfriends first massage. He talked so highly of his massage therapist. BOTH of therapists did an amazing job. Thank you for such an amazing experience! We look forward to booking a service in the future!

Dominic was very good. I feel like my body and soul departed from one another. I'm from out of state but would definitely come back. Didn't feel awkward whatsoever.

Fantastic service!

Two stars only because the massage therapists were nice. Otherwise, it was clunky and not at all relaxing. Not sure if they used to be good in the before times or if it depends on the service but I did not enjoy.

This was my first massage, it was a couples massage with my wife (Swedish Massage 1 hour). We looked at probably every single massage place in Philly and settled on this one, and it was amazing. The ambiance and setting was fantastic, the staff was great, and the water beds felt super comfortable. Would definitely do it again next time I’m in Philly!

I felt like I was in Heaven. I loved the salt bed. My boyfriend and I enjoyed the champagne and chocolates. My only suggestion is that it would’ve been nice to have more than 1 glass of champagne. Also the water was room temperature slightly warm. I would’ve preferred cold water.

Wow, so amazing here! I went with my mom today and we are 100% coming back! My mom is pretty particular cause of her chronic pain, and she even said they did a great job! Definitely recommend! We had Tanya and Cora for our acupressure massages.

Wonderful experience and Tanya gave me one of the best deep tissue massages I’ve ever had and I have had too many to count! Will definitely return!

Lauren took me to heaven! My spa day at Le Reve was absolutely amazing, Nothing was overlooked. The spa is beautiful and clean. I will be back!

My partner and I had a great experience at this spa! Friendly staff and calming ambiance. We got a couples massage and had a wonderful time together. My only feedback is that since they ask for pronouns on the intake form, that they then make sure to acknowledge them to the guests that they are addressing. When we were asked our pronouns it made the environment feel very welcoming, but the. when they weren’t even acknowledged it made us wonder why they even asked them in the first place.

I ordered a massage for my mom for her birthday. She has never had great experiences with massages, but to say she loved this one would be an understatement. She had Margaret as her masseuse,, and raved about how kind and professional she was. She also LOVED this experience. She said when she put her head down to sleep in the evening after this massage, it was the best sleep she's had in a while, Not to mention the 3 times she fell asleep during her massage ????I can't wait to go myself!

I love this spa! It’s so relaxing and clean. The staff is wonderful and very professional. I’m a regular!

Me and my friends enjoyed our visit here. Best experience ever! Definitely will be returning soon!

I bought a gift card for my partner to relax, and she was not happy with the service. For the high cost of the package, the service was not satisfactory, as the masseuse was on her phone during the massage, and when she reached out to management, they didn’t make an effort to make things right. Overpriced and bad service, you could get the same treatment for much less at a chain.

Substandard at best. The service I got was TERRIBLE. Never wasting money there again.

Not worth the money. I went for a package. The facial was good but the massage was atrocious. The lady was on her phone the whole time so there was zero pressure since she was using ONE hand. I just practically had lotion put on me and that was it. Something I could’ve done myself and not spent all that money. I shared this with the owner and manager which they always responded with “I’ll call you right back” and never do. Extremely disappointed given the amount of $ you pay. Never going back.

This place was amazing, a true gem—very LGBTQ friendly and affirming, my wife and I went here for couples one special massage and left so much lighter and more relaxed. The massage therapists Kyesha and Lauren helped work out all our stress from 2020 and were great at checking in on pressure and focus. I am a massage therapist and I highly recommend them both as well as this spa. It’s wonderfully hidden in a medical building on the fourth floor which I find cleaver since it is a part of health care that should be recognized—giving our systems rest to reset. Following our massages we were treated to chocolates and a fancy drink of our choice and our own private sauna/shower/bathroom. We left so happy. Tip was included in the package deal yet I felt this place also deserved a 5star review—I feel like we are floating and moving so much better after. Give this place a try—happy pride month everyone.

Very accommodating and the massage was amazing!

The service at Le Reve was simply outstanding. I was impressed with the ambiance the moment I got off the elevator to enter the spa. The massage therapists are super friendly . I will surely be back !!

I took my mother here for mother’s day for a full body massage and she loved it . She very amazed how professional they were and they treated her well. Thank you for making my mother’s day possible, she said she’s coming back.

They canceled on us a day before our reservation and charged us and we had to wait 7 days to get our money back !!

Cyndy had those healing hands! Best Mother's Day gift! The entire staff was warm and friendly! Love those ladies forever! #ProudAutismMom

The young lady was so nice and professional

This was my first time visiting this spa. The staff was incredibly friendly, professional and accommodating. I had Margie for my massage and she really did an amazing job of making it a wonderful, peaceful and relaxing experience. Not to mention, the massage was heavenly. Will definitely be back again soon.

Excellent service...very prompt and professional. Service was amazing

Amazing spa. Will definitely return again and Again

I went to Le Reve on a whim when I saw their covid wellness package and I am so insanely glad I did. I don’t think I’ve ever felt more relaxed especially after such a insane year. For three blissful hours I was able to be fully focused without thought of the outside world. I will 100% be returning, I don’t think my skin has ever looked or felt this good!

The staff were very helpful, kind and not intrusive so I was able to have a wonderfully relaxing experience.

One of the best places.. We loved there . Definitely going back for more ????????

This will be my last experience at this spa my appointment was at 5:30 for a deep tissue massage and steam room I don't get to be seen till almost six spend ten minutes in the steam room and my massage wasn't up to par the lady at the front desk was having a private conversation not payin any attention to me and was very rude

Great experience ! I highly recommend!

This place is wonderful. Me and my boyfriend did the couple spa package and it was everything. We got wine and champagne, chocolate great deep tissue massages and lots more and the 2 ladies we had were so nice and we had great conversations with them. We will be coming back

Amazing experience. My girlfriend and I got the covid wellness package and it was better than we ever expected. Would definitely go here again.

This place was amazing great service I got a couples Swedish massage and was amazing the therapists were so gentle and hit your areas on interest and the sauna afterwards with wine was amazing !!

Both my wife and I can not sing enough praises with our experience with Le Reve Rittenhouse Spa. We both decided to choose the Couples Spa After Dark 3 package for a full spa day experience. Jane was an absolute peach and was very welcoming when we arrived on site. Both Kathy and Nagi were absolutely phenomenal and we could not be more happier with the service. The whole experience made us feel rejuvenated and we look forward to planning our next spa day at the Le Reve Rittenhouse Spa! Booking an experience here is something you will not regret.

Due to the reviews I was a little worried. But Everything was amazing! Don’t listen to the negative reviews. Experience it for yourself!

So, 3/27 was my husband's birthday. I called weeks in advance to book for a couples massage. A lady with a heavy accent (I'm told it's the owner) booked my appointment. Days before the massage I called to confirm because I didn't hear anything and was told that I was booked. On 3/27 my husband and I arrived at 6:50pm for our 7pm appointment. We were told that we did not have an appointment. The appointment was booked for 4/27. I explained to the receptionist that we drove an hour to attend this appointment and paid for parking. The 4/27 appointment was booked in error. I was clear about needing the appointment for 3/27. I asked to speak to the manager who was not on site and the owner was out of town. On 3/28, the manager called me just to tell me that they could not accommodate me. I was very disappointed because it was my husband's birthday, we drove an hour into town and paid for parking just so we could be turned away. The manager didn't do anything to keep our business. She didn't offer a discount or any future appointments. She called to say that she couldn't accommodate me and would I like to keep the appointment scheduled for 4/27. I canceled the appointment because the special moment is gone and ruined. Also, I wouldn't have never booked a massage appointment on a day that I work. I felt that no one cared or cared enough about me to keep my business. Update: Below is the response from the owner. The response was totally untrue and complete slander. We were not permitted upstairs and I'm sure there are camaras on the property. This is how the owner treats people who speak of her negatively. Very disrespectful, unprofessional and immature. It is against the law to defame someone's character. The owner's response is a complete lie. You did me a favor by booking my appointment in error.

My husband booked me a prenatal massage and facial. My experience was mediocre, unfortunately. Not bad, but not great either. The first thing that threw me was that, in the midst of the calm and serenity inspired by the room lighting and the nice heated waterbed tables and spa music, I was startled every time someone used a sink in any other room as it made a loud and jarring whooshing sound that cut through the calm. They also need to provide more pillows/padding to pregnant women than just the head support- we need support for our bellies and something between our knees. I believe my masseuse was named Tanya- she was nice but didn’t use enough pressure and didn’t ask if more pressure was desirable. This may sound counter-intuitive but she also focused too much on the areas that I specified on the intake as troubled areas (lower back) to the neglect of pretty much everything else- she barely spent any time or attention or pressure on my legs, feet, or hands. I was definitely left wanting more from the massage. The facial was nice, but I have never had a facial before so I don’t have much to compare it to. One concern, again, as someone who is pregnant, is that I was on my back for too long and should have had some sort of pillow or wedge to be able to prop myself just a little bit. Lastly, the package is supposed to come with unlimited champagne and chocolate- I obviously can’t have the champagne but some sort of alternative would have been nice, and I can and absolutely would have eaten the chocolate! Overall, it just wasn’t a special experience. It was just OK. I am 8mos pregnant with my first baby and it’s my birthday. My husband expected me to be treated like a queen for a few hours and instead it was just “meh”. It’s also weird that you can’t just book and pay in advance for certain services or packages- you have to buy a gift certificate in units of $100, such that I now have $20 left on a gift certificate that I will probably never use. Also, they literally just have me a piece of paper that said “$20 gift certificate“ and a number.

Our couples massage was very relaxing. Everyone was very welcoming. The atmosphere was very peaceful and conducive to ultimate relaxation. The facility was very clean.

I had Kathy for a massage and facial and she was absolutely wonderful! She has magic hands and lots of experience. I would definitely recommend this place! The salt room was very cool! Something I've never experienced before!

This place has the right idea of what they want to do but they don’t deliver....it’s way smaller then it seems and the elevator situation on arrival is a turn off....the wait wasn’t bad for the check in time but I expected more...way more for 400.00 dollars! Make sure that when you get into your room for your massage you check your flip flops and robe! The flip flops that were there for me and my girlfriend were used! That’s nasty! I had to ask for more! They didn’t even know! So who cleans the rooms before the new guest come? The passage way to the sauna was very unkept and needs to be revamped! It was OKAY to try but for them prices they need to do better! In other words no I will not return! On a positive note the lady who did my massage was very helpful and nice! Without her that place should shut down! Sad but true!

DO NOT BOOK THROUGH THIS SPA. I am being forced to get my lawyer involved because this spa would not provide the documentation of state licenses for the individual who performed the services provided after I requested them. - I have never experienced a spa that had an individual give the massage, facial, manicure, and pedicure. When I called to ask for the license of the individual who performed the services the manager was unwilling to provide me with any documentation. - They are not clear on the specifics of the services that they provide. Example - my wife was slated to receive a manicure however they stated that they could not provide that because she had gel nails. - A package was booked but upon arrival to the spa, my wife asked for a service to be removed if it would be taken off the bill. The hostess confirmed that she would be discounted - my wife was not discounted for this. - I called to speak with a manager after the services were rendered to ask why there was no discount for the service that wasn't rendered when the hostess confirmed that it would - the manager was rude, abrasive, and continually interrupted me. She was unwilling to offer any solution to this. She called my wife a liar stating that the hostess didn't state that and state there would be nothing she could do. Completely unacceptable. Simply look at how the owner responded to the other 1 star review to get a feel for how they treat their customers.

I had a wonderful massage and facial by Nagi. She was professional very courteous and welcoming.

My friend and I did a BFF date and signed up for a Swedish couples massage (not a package). The spa was clean and sanitary with a relaxing atmosphere. Tanya and Alex were amazing! We both got what we wanted from our massages - my friend had Alex and preferred firmer pressure, which she got. I generally like medium pressure with a focus on my upper back and shoulders, which I got. Would definitely recommend.

First time couples massage and both I and hubby loved it! Both Ladies were amazing. Wish we live closer. Girl in reception were also wonderful ??

All of the reviews of this spa are fake. The facility is not clean, the “steam room” is a 4x6 shower with moldy benches inside, the laundry room is in the light therapy room, and the mani/pedi station is basically a closet. The pictures of this “spa” are so deceiving, don’t be fooled by the staged photos. Last, do not get a facial here unless you want to leave with burns all over your cheeks and eyelids. Horrible, biggest scam and waste of money.

I was in the spa over the weekend with friends. Based off the website and reviews we were expecting a totally different experience. I dont complain, but with this felt the need to. I feel totally ripped off...charged me more money than for the service I got. Was not offered a drink, a robe, a locker, a suana, a salt room, nothing. The girl at the counter got cocky with me when she gave me the wrong change twice. Next time I'll stay in the northeast and get better service and treatment for half the price. Dont go to this spa!

We paid for a couples deep tissue massage. My husband had a fantastic deep tissue massage he tells me. I’m assuming because I’m the woman I received a Swedish massage anyhow because what I received was definitely not a deep tissue massage. It was relaxing sure but not what I paid for or drove almost two hours for. My back was killing my before my massage and is still killing me now. Even after stating my shoulder upper back is where I need targeted. I thought for sure I would have some of the knots worked out. I am a nurse I’m always on my feet in the ER , we own a personal training facility and workout daily. I’m obviously muscular. It was quite boring actually. I’m very disappointed. Small things that could be improved upon is all of the commotion you see upon entering the salon and while you sit and wait. We were also 20 minutes early, early as asked of us but sat and waited for ten minutes past our appointment start time. It would have been nice if someone simply said “we are getting things ready for you now” anything to keep us informed of what was going on. I had made arrangements at another spa prior to le reve for the same weekend...canceled because I thought la reve would be a better choice. Having regrets.

It was an all around wonderful experience between the massage and the shower afterward and also served me with champagne. I recommend this place to all women when you need sometime alone.

I had such an amazing experience at La Reve. It was my partner and I’s first ever spa day. Immediately as I stepped in to the main room I felt a shift in my energy. The smells, the vibes, the receptionist all welcoming me. Nigy and Lois our helpers were awesome. They were kind and made us feel nice and comfortable. 15 min into the massage I thought to myself, I’m coming back here again. The couples massage was elating! Start to finish. The champagne was super tasty. And I felt taken care of the whole time. My partner and I were very, very satisfied.

A real disappointment. I went with a group, and they started about 10 minutes late even though we arrived 15 minutes early - cutting the massage short. A few of our group were late, and they didn't offer to start us on time until we asked. They pair your group off into different rooms, so some latecomers should not hold up the process for everyone else. The massage therapist was rather condescending and didn't read the form I filled out regarding what I wanted her to focus on. The most concerning part was that I wrote down I had an injured wrist, and she proceeded to attempt to shake my right arm by my hand until I stopped her. If someone had a more serious medical problem they could really get injured. It'd help if they would have at least a few minutes of consultation prior to starting. They then put us in a spare room with a hodge podge of items. Their "sauna" is a small shower that with the steam makes you inhale their cleaning products. The champagne is falsely advertised as it was sparkling juice (possibly with alcohol - I didn't bother to check). For the company's education, you should not call (in fact in some countries it's illegal to label as so) a drink champagne unless it is actually from the Champagne region. For $200/person (so a $1200 session total), they could have at least sprung for prosecco. My friends and I had a laugh about the conditions since we really just wanted to spend some time together, but it definitely is not worth the price tag. The good reviews seem to be for single or couple's massage, so perhaps that offers a better experience. I cannot recommend the group experience, though.

The staff and the service was excellent! I will definitely be back.

Absolutely magical experience!

Everything was just amazing. The massage was so lovely my lady and I both left very relaxed

When I first walked in I was pleased with the atmosphere. My only concern was the dress code, for the price I paid for the massage I wasn’t expecting girls to be wearing crop tops and leggings. I little unprofessional in my opinion, I have had many massages and never been to a parlor with such provocatively dressed woman. It was only two young girls. One at the receptionist and the other walking around, not sure who she was. My masseuse was phenomenal and so was my fiancé’s. The atmosphere was beautiful and elegant. Will be attending again, but was a little sketched out at first. I would recommend implementing a dress code.

Always such a relaxing experience! And their massage therapists do a great job every time.

Fantastic massage! 90min deep tissue and walked out feeling so relaxed and all the knots in my back are gone

Couples massage package was amazing. Our masseuse were amazing and very attentive to our needs. Will definitely come again!

(Translated by Google) Wow, wow, wow I came for an hour, I stayed for two hours! The place is beautifully decorated, the massage on a hot water bed. I received the massaging nation, with golden hands and great knowledge. Highly recommend! (Original) Wow, wow, wow ???? ????, ?????? ??????! ????? ????? ???, ?????? ?? ???? ??? ???. ??? ?????? ?? ???? ?????, ???? ??? ??? ???? ??. ?????? ????!

Best massage I’ve ever had. Lauren is amazing!

Three of my girlfriends and I utilized the group package and it was amazing. 2020 was tough. It’s time to treat yourself and this is the place! Everyone was so nice, everything was nice and clean, the massages were amazing and the salt room and steam room with champagne were the best way to end the day. Guaranteed to come out feeling brand new!

2nd time back: My husband and I enjoyed a couples massage and it was AMAZING! Lauren and Louis were the best team and we both had two of the best massages we have ever had. Highly HIGHLY recommend!! Will definitely be back!! Thank you!!!

It is a very beautiful place with a wonderful atmosphere. I did want to drink more champagne and feel a little more attended to.

First time going. Everyone was great. Service was wonderful. Very clean and well kept. Loved the privacy.

Very nice and relaxing, just what I needed

My husband surprised me with a couples spa treatment. Scheduling was easy. Everything from our initial arrival until we left was absolutely amazing. This place offers top class spa services without the pretentious staff and atmosphere. The atmosphere creative, sensual and relaxing. The massages were excellent. Facial was life changing and body scrub literally had us feeling like royalty. What made this experience so much better was management . Excellent!! We will be returning.

this place is a 5/5. The staff is AMAZING, spa is clean, team is professional and I was very comfortable. Make sure you book your wax with Nagi!!! She keeps you comfortable and relaxed and is the best. Management give this woman a raise because I drive a hour and a half just for her magical hands.

Hands down had the best deep tissue massage of my life! The staff was extremely friendly, professional, and considerate. My therapist Tanya was attentive to my needs and everything was clean. Can’t wait to go back!

Would not return! Paid for a couples massage. Almost $400! My masseuse did not know what type of massage I was getting and then was extremely rude and condensing when I tried to explain I paid extra for deep tissue. I feel for that price I was expecting a positive experience but did not receive this. The masseuse quit midway and had someone else do my massage. Hated the experience and regret wasting my money. Go somewhere else where they respect people.

Great place & vibe!! I had a deep tissue massage with Katie! And it was amazing! Would definitely go back! Thank you!!

My partner and I did the couples massage after dark 3 package and omg was such a wonderful intimate experience! Kathy took care of me, and Olna took care of him, which I love. No one was switched off for different treatments. They were both absolutely wonderful, and Kathy has blessed hands. We're talking about making this a yearly treat ! Considering the pandemic, the facility itself is spotless and they take great care in disinfecting every little thing immediately after it's used. Everyone there wore masks the entire time (3-7:45pm) I highly recommend Kathy for massages (bc again, the blessed hands matched with beautiful energu6; I've had a ton of massages and shes in my top 2 favorite masseuse). And shes such a perfectionist with the mani pedis! The champagne was limitless, the environment aesthetically appealing and relaxing, we'll definitely be back ?

So Saturday night my wife was really really stressed out. Sunday morning I decided to look for a spa and I noticed this spa had really really good reviews... I would definitely have to agree with all the great reviews. My wife really loved her experience and felt a lot better.... I would definitely use this place again

Kathy was my masseuse and she has magic fingers. One of the best massages I’ve ever had without a doubt.

Such an amazing experience!! We got the couples deep tissue massage which also came with a 30 minute time for the sauna, champaign, and gormet chotolates! Everything was perfect, the staff was incredibly talented and professional! Perfect place to relax and recoup while bonding with either a friend or especially a significant other! Will definitely be back!!

My niece said they did an excellent job she had a bad knee and by the time they finished with her the knee felt good. And she loved her nails. I would recommend this place to anyone

Had a nice first experience. Very clean and chic, heated water-massage tables, and friendly staff. Definitely scheduling another massage with Victoria, she was great!

Very nice couples package. Great service. A little pricey but very enjoyable!

Very nice facilities, clean, professional. Great massage in a lovely couples room. Would visit again.

I love this Place. Every time I come here I have a refreshing and enjoyable experience. This is my #1 choice in PHL. Tonya is my favorite she is amazing very professional and friendly.

My first time being here I love it the atmosphere, I took my mom. She loved every bit of it, I’m going back Tuesday for a facial ???? highly recommend

Did a mini bday party here for my sister and it was the best massage ever...utilized the salt room and it was so relaxing..we had unlimited champagne and privacy....the customer service was superb..thank you do much Aly for a great time ???? ???? ????

Took my husband here for a birthday surprise and he enjoyed himself. I loved it and will be going back again.

Lovely group! I felt very welcomed and super comfortable with their COVID-19 protocols. I highly recommend! The atmosphere was soothing and calming and my massage treatment was excellent!

We had a little miscommunication on the scheduling but other then that excellent service!!!!!

Great experience, I will be back. I highly recommend for the couples experience.

I love this place Kathy is the best at Wax & Eyebrow Tint

This spa was amazing. The staff were very friendly and professional. We was very comfortable and very happy with the service. We will be back!!!

The customer service was awesome, the Masseuse wHere great.

I loved ever aspect I was very pleased Nagi was amazing she does it all and very nice and knowledgable. I will be back

My husband and I had the best experience with our couple message. I definitely recommend this service.

Booking the appointment was the most difficult thing I have ever done in my life. Your receptionist who took the call was very impolite and unprofessional. When I gave her my name “Shaheed” and my card information She asked me if I was sure I could afford the service, then told me that she would call me back to confirm my appointment! I never received a call back, a friend had to call and book for me. Once I arrived there was maintenance being done in the lobby it was loud and uncomfortable. People come to the spa to relax and unwind not walk through a construction site. Before the massage you fill out a form (which parts of your body would you like focused on) (which parts of your body do you want left alone) which it turns out was pointless because everything that we wrote on the forms was paid no mind. The two ladies who were providing the massages spoke little to no English so it was very difficult trying to communicate our likes and dislikes to them. Once everything was all wrapped up now it’s time to shower there was no lotion no moisturizer nothing at all when coming to a spa you should not have to bring your own or be left to shower and leave with dry skin. This experience was a complete waste of time and money! Never in my life have I felt so uncomfortable and out of place and to think I was at a spa.

The atmosphere was beautiful. The customer service from everyone was absolutely outstanding and the massage was amazing! I will definitely be visiting this location again in the future.

I really enjoyed my experience at Le Reve. The salon was sparkling clean, the staff were warm and welcoming, and the services were really wonderful. I got a manicure and a pedicure as well as a Brazilian wax, and they have been some of the best services I have had to date. I booked my next appointment as soon as I left.

All of my experiences at La Reve have been positive! I haven’t been there in a little while, but when I have, the staff has treated me kindly. Kathy is a wonderful masseuse and nail artist, as well as very kind. I would recommend to others.

I love Le Reve Rittenhouse Spa! It has a great ambiance and staff! I will definitely keep going here. Try them out and I'm sure you will be hooked!

Wow is all I can say! It was me and my fiancé first time at a spa. This was the best experience we have ever had on a date night. The staff was very nice and understanding. Things ran smoothly and the staff was attentive to every need. We got the couples package and felt truly appreciated! We will be spending our money here again it was worth every penny . If you are looking for a enjoyable moment for you and your love one this is the place.

Omg me and my girlfriend had the best experience very classy and relaxing ..... Our wax and pedicure was grade A , customer service was outstanding and the ladies were amazing... I will recommend them forever and will be a repeating customer.

Beautiful place. Very professional environment and knowledgeable staff. My experience with electrolyze treatment / hair removal was painless and comfortable! Great Facial. Thank You Negi. I will see you guys in 4 weeks.

Great place!! Nice staff and amazing experience!

I have been going here for the last 3 years and coming here is the best place eveerrr. It is so serene and relaxing. They are so accommodating, professional, and generous. This is a must go to place.

Very good atmosphere for being in a city area. Service was great! We enjoyed our couples massage definitely worth the money!

I had a great experience with Kathy! I got a swedish massage and La Reve facial. She was very accomodating and sweet. I would definitely recommend her to a friend or colleague. Their location is great as well right in Rittenhouse! I will definitely be back, very good experience!!!

AWFUL!!! Literally the worst experience ever! My boyfriend and I got a couples massage and the foreign lady at the front desk was SO rude and extremely unaccommodating. There was an issue with us booking due to their website being extremely confusing causing us to buy a gift card instead of booking an appointment and it being our first time there. When we told them how we had a hard time scheduling and the website was very confusing they replied saying "no it isn't it is just you". After completely being insulted and being told I was wrong for giving feedback as a consumer they said they would "throw in something special" for our troubles, but that never happened! We were also going for my birthday and they did nothing extra for celebrating a birthday which usually places do. The "champagne" was literally disgusting and tasted like grape juice and the chocolates were cheap and gross. For being so expensive I expected A LOT more and way better quality. After we left the rude foreign lady called us to only tell us that she found the gift card we had bought and it was going to cost the spa money to refund us. We argued that this was not our fault because they were not able to find the gift card when we went to pay so they demanded we had to pay in full anyways. Now paying over $600, instead of apologizing they still claimed it was our fault. Never have I ever been to a place for a service and been blamed for a system error. If anything, they should of given us a discount for all of our troubles. Our "relaxing" massage has now turned into an extremely stressful situation. For being this "fancy" spa it was extremely over priced and not worth it at all! I would of 100% rather have gone to a hand and stone or somewhere more accommodating with better service!!!

I had a marvelous Swedish massage with Kathy on Thursday, she has “magic hands!” I never felt better. Thank you- can’t wait to have another opportunity to come to Philadelphia. I also had a most wonderful facial with Ala.She used a German dermabrasion system which was gentle on my OLD skin. She was very professional, explaining everything as he went. Thank you so much for the beauty treatments.

Have gone here twice, both times when I had messed up my neck and couldn’t turn my head. First time, had deep tissue massage; intense but incredibly effective. Second time, Swedish massage by Kathy Tran; so relaxing, and also worked out the kinks. Kathy is wonderful - she’s this tiny person with magical, gentle hands. And you’ll be totally comfortable. Staff also very friendly and warm - despite the very chic ambiance and Rittenhouse address, there’s no snobbery here. You’ll feel welcome. One of the few places you can get both a massage and mani/pedi! Definitely recommend - both the spa as a whole and Kathy!

We received a gift card for this spa l. I called this spa two different locations so that I can schedule a couples appt. I called once last month and I called today. Both times I wad told they did not have any appts. What is the point of having a giftcard to a place your not able to even make an appt with. Very disappointed.

I had a girls weekend in philly, and 4 of us booked massages a month ago for 3 female and 1 male masseuses. We arrived early, but the front desk was so disorganized, we all started 15 minutes late with 2 male and 2 women masseuses instead. Because of the confusion, one of the girl’s massage was cut short because of the disorganization. Then, there was an issue with the rooms, so myself and my friend had to share a room. Shakeela was my friend’s masseuse, and she was rude to our entire party. When my friend asked for additional pressure, she refused and gave her attitude. It was the worst “massage” my friend had ever had. We will never come back and would not recommend this spa to anyone else.

I was looking for a last minute couples massage for my husband and I for our staycation in the city at a nearby hotel and couldn’t find anyone for a Sunday appointment. I called the night before and was happy to get an appointment for us the next day at this spa. I didn’t know what to expect but was pleasantly surprised it was a very pretty spa. We had a couples massage in a quiet and relaxing room private room with two beds. I liked the spa music in the background. Our masseuses were great. They did a great job. My husband fell asleep so that means he finally relaxed ????????. I met the owner, she was great and I saw the other rooms. Highly recommend this spa if you are in the city and or near Rittenhouse Square.

I took my mom and sisters here over the weekend. My sisters loved their massages (my sister said that Kathy in particular was amazing). However, my mom and I both agreed that our massages were the worst we ever had. There was a lot of quick skin rubbing rather than massaging. My therapist also sat for much of my massage and spent about ten minutes with one or two fingers pushing on my scalp.

Couples massage was amazing! Very relaxing atmosphere and personalized service! Place is very accommodating. Me and the Wife definitely will return!

My fiance and I had the couples massage and sauna. It was great. Both therapists were excellent. The entire staff was so nice and hospitable. Will definitely come back and will definitely refer our friends.

I am writing this review on behalf of my girlfriend. We are from out of town and for the past few years my girlfriend has loved coming here. She has been seeing Nagi religiously whenever she comes as she claims Nagi is a goddess and is the only one who can get the knots out her without causing her any pain but occasionally will have someone else when she is unavailable. The past six months or so when we've been in town a dozen times or so she has been unable to book an appointment with anyone except Kathy! Whenever she tries to book an appointment whether it be a day in advance or even two week Nagi and everyone else is all booked except Kathy! Why is this?? About a year ago I bought a spa package for her and she didn't enjoy the massage or facial with Kathy. She said there was not enough pressure used during the massage even though she asked and the facial felt rushed and Kathy only did one or two extractions. She also said she seems like an okay person but she does not trust someone who cannot even take care of their own skin, let alone someone with poor skin providing treatments for others. I explained to the receptionist that our experience with Kathy wasn't pleasant yet for some reason she consistently still tries to push her to us! The couples massage is incredible for us both and we love the ambience and my girlfriend loves getting facials here but this seems highly unprofessional and at this rate I don't think we'll ever return if the only person every available is Kathy!

Sent my mom and her friend there. They both had an amazing time and are excited to go back. The staff was so sweet and very accommodating to our needs.

I am someone with problem skin, and I have gotten facials before, but this was the worst and the most expensive. I had a gift card, so I decided to treat myself to a nice facial here at Le Reve, because it looked nice & it was rated highly out of the places I could use my gift card. I arrived early for my acne facial (w extractions) & was let into my room about 5 mins early. When I went to lay down on the bed, I got a bit wet because the water bed insert had ruptured seemingly beforehand. They moved me to what looked like a couples massage room & I waited around 10 mins for my facial to start, cutting my time down by 10 minutes. The lady was incredibly flustered and running back and forth to get things, and I was fine, thinking we still had ample time left. During the first round of cleansing, the esthetician got citrus cleanser in my eyes, making them itch, burn and water for about 5 minutes. I even had to wipe at my face myself, and I was wondering why the cleanser was so close to my eyes. During the exfoliation part, there was a sand-like scrub used (which I usually stay away from as a person who does not have super small pores and can get blackheads/uneven texture easily from scrubs, from what I noticed.) The esthetician scrubbed my face so hard, I was in pain & it felt like my epidermis had been scrubbed off. I had a couple active cysts & I know pressure and scrubbing is the exact opposite of what you should do with those present. Then during extractions, she said she was only going to do the “big ones” & did about 6 extractions and did not even touch my jawline (where my acne typically forms.)The facial took about 32 minutes total (I thought it was supposed to be 60 mins, but was later told it was a 45 min slot even though there are times on all the facials on the site except this one). Afterwards, my face was feeling pretty dehydrated after feeling like there was only a light serum-feeling substance put on my skin at the end. I told the person at the front desk & they asked my esthetician & she said she moisturized my face, but ended up grabbing a used cream & rubbing it on my face, while simultaneously holding used cloths and towels. My gift card was for $50 & so I still spent $100 (around what i typically spend on facials) & I was the least satisfied I’ve ever been. I did not leave looking glowy or feeling refreshed at all & my face felt sore (which is normal after extractions, but it more so felt sore due to the intense and excessive exfoliation). It had been a couple of days & I now have scarring from my extractions, because the pin-tool that is usually used to create an opening for extractions was only used on like 1 or 2 of my spots. I have dark marks now that I did not walk in with & I have had extractions before & never had this happen. I am really disappointed, because it seems like a nice place with great people working at the front desk, but the estheticians leave a lot to desire, at least for the facial experience. I’m not sure what to do now, because that facial was not worth $50 let alone $100 & I have the literal scars to prove it.

Great amenities and friendly staff!

Staff is great and facilities are stellar. Would certainly recommend, especially the couples massage.

Sent a friend for his birthday he loved how he was treated and everything that was done

The staff are amazing and polite. The set up of the spa is calming and beautiful. The services are great. Dominic who does the guided spiritual couples massage is amazing and full of knowledge. The only downfall is parking if you are a driver. I definitely recommend trying otherwise.

Absolutely amazing experience. We got a couples massage by Kathy and Dominic and it might have been the best we’ve ever had. The ambiance is great and the service is amazing. We left so rejuvenated and almost in a daze it was that relaxing. I absolutely recommend this place, it’s unlike any others and you won’t be disappointed.

I had the BEST experience here. Went on a Wednesday afternoon for a pedicure and a deep tissue massage. The room had the perfect ambience, calm soothing music, perfect temperature and of course Kathy. Kathy's fingers are pure magic. She was just fantastic. It was the best massage I've ever gotten. She is quite the perfectionist and did my pedicure with great care. The staff are quite friendly as well.

Le Reve!! My boyfriend surprised me with this place. We did the couples massage. The atmosphere was really warm and inviting. The staff were very friendly and helped us to feel relaxed right away. I'm pretty sure I heard my bf snoring during our session lol. We ended our experience with champagne and chocolates before heading to the sauna room. It's a really great place. I would love to go back!

Atmosphere was very relaxing! Shel was great with greeting me and taking my coat as well as showing me out after my appointment. I had a Aroma Hot Stone massage and it was everything I needed. Everything seemed reasonably priced for the services I was receiving. Nagi was amazing with working out all the kinks in my muscles. I felt like a new person after my appointment. Will definitely be back again.

Had couples massage, at first i asked for female. Had male, Dominic, who was phenomenal, professional and very knowledgeable in the profession. Amazing experience for my wife and I. Went home feeling relaxed and stress free.

I’ve been going to le rev for years and it’s my favorite way to de stress I love the staff , the ambiance and the Himalayan salt room !!!

I've been to Le Reve twice now. Both times I had excellent massages! The staff was friendly and very skillful. The location is super close to the park and it has the spa atmosphere as soon as you get off the elevators. Definitely would recommend!

The massage was great, but it was extremely loud due to a wedding party coming in. I heard every word of their conversations from my room and could not relax. Don’t book on Saturdays.

Booked massage with Dominic and facial prior to massage. Was notified that they many not have a masseuse after my facial bc Dominic wasn’t available. My facial was great. However, whoever they had fill in for Dominic - was NOT a masseuse. It was a joke. Worst massage I every had. My kids could have done better. I wanted to say ‘just stop’ - and probably should have. Will never ever go back or recommend ever.

The Spa is relaxed, calming, and the massage rooms are very, very nice. The Massage Therapists are skilled and I was thrilled to have yet another great massage experience at Le Reve. I particularly like Le Reve's ambiance and the many services offered.

I had an excellent experience with the Couple's Massage II. I suffer from the cumulative damage of a number of injuries and the 90 minute Swedish massage made me feel young again. Incredible results. Highly recommend to any couple looking for a first rate romantic experience.

Front desk was so kind and welcoming. Alla for electrolysis is so detail oriented and takes the time to explain expectations and results.

The place is cute. Staff is very nice and accommodating. Very relaxing atmosphere. Everything was on time and I was able to enjoy my services (massage, mani-pedi, and facial). It was nice to have a full spa experience there. I would go back.

I always have a great experience at Le Reve. From their hot stone massage to the couples' package, it's never been a let-down. (Nagi and Tonya are the best!) The receptionists are always very helpful as well.

My new favorite spa!!! Only spa that is open until 10pm. KATHY is the BEST masseuse EVERRRRRR!!!!! I am very picky with massage therapists bc I have had bad ones, and used to work at a spa, and have had many great ones as well. This is the first time I didn’t have to tell a masseuse anything. She literally did EVERYTHING the way I like it! It’s like she has esp or something! The scalp massage, the pressure, to the body and back. I just absolutely love love Love her! I am definitely going to be going back a lot. Thank you!

This is my second time coming here. And I have to say it is because I had a great experience the first time with Dominic!! I have had many massages and been to many spas, but this no doubt is the nicest one and Dominic is the best I have ever experienced!! I requested him this time and will next time and every other time!!! He is very professional and caring! He makes you feel so relaxed! I feel 100% after leaving here! I plan on coming back and of course requesting Dominic!! I I definitely recommend him!! Thank you so much ????

These people do not change their sheets it’s unsanitary it’s disgusting ! Do not go here I saw moldy sheets.... just smell the sheets

The customer service that I received was awesome, everyone was polite. Great atmosphere also the massage could have been better but it satisfying for the moment.

Dominic did our guided couples massage and he went above and beyond. It was amazing! He was great at explaining everything and is so talented. If you come here for a massage I highly recommend you get one from Dominic!!

The pedicure was the worst one ever. Limited my choice of colors and completed the service in less than 20 minutes.

My husband surprised me with a couples massage for my birthday at this spa. The atmosphere was beautiful & clean. The staff members are very friendly. However this was the most painful massage I have ever received & it included an insane amount of rubbing. I feel like the masseuse was actually trying to hurt me. My husband & I are still in pain. There were relaxing parts of the massage but it was completely overshadowed by the pain. Also the massage beds have a waterbed like cushion on top in which the water is heated. My water was so hot that parts my skin were starting to burn. I was sweating so much that my masseuse had to fan me off. I even asked to have the heat turned off & she said she would but it never cooled done. I feel awful for leaving a bad review but I feel like I should warn others. Especially with the price of the services. This was not a great start for my birthday celebration. I really regret having to come here for a massage as it was the most painful & weirdest massage ever.

My husband and I had such an amazing experience! We enjoyed a couples massage for our anniversary. I was so relaxed after! For the couples massage you get to enjoy the sauna with chocolates and champagne. We will definitely be back!

Amazing experience!

This was my fourth time at Le Reve. I wanted to try out Accupressure Massage for a long time and this place did not disappointment me. Will be back again.

I came here for a wrap series and a facial before my wedding. It was definitely a great experience and I would highly recommend it. Definitely relaxing and helps with bloating! The spa is always clean and very enjoyable.

Alla is amazing

Amazing the professionalism how discreet it is

I go here for electrolysis and they do a great job! I would recommend this spa to everybody.

Amazing couples massage! Friendly staff, attentive operators. Will be back

Kathy gives amazing massages! I also love the pink salt crystal rooms!

We got there about 5 minutes before our scheduled time, and they accommodated us with water and sweets. The venue just looks like what you'd imagine a Day Spa would look like. The massage tables were very comfortable due to the fun heated hydrotherapy mats. The massage was great, but my girlfriend and I really enjoyed the one-on-one time we got in the sauna. We were sipping sparkling wine while sitting in a sauna and talking about how much we needed this. Definitely recommend! Especially for couples looking for a romantic time.

I've been here a couple times, and the service is great. Dominic did an awesome job on my massage...I would recommend.

I had a fabulous massage with Dominic. He’s truly a healer. When I came in I was tense & he was able too pinpoint exactly what I needed to relieve my extremely tense muscles. He knows how to apply the perfect amount of pressure & is so knowledgeable & professional. I will definitely be a return customer.

I’m very pleased with my ongoing electrolysis treatment. Ala is a very professional and thorough Electrologist. She made me feel comfortable and confident about the procedure. I highly recommend this spa for Electrolysis. Ask for Ala!

My service was impeccable. Kathy was amazing from start to finish. I'm already booking my next massage for myself and fiance. Go enjoy the summer specials

Beautiful experience the staff was great , very attentive and they made me feel like a Star !!!! I recommend Le Reve Rittenhouse , I’m definitely going back and I’m taking family remembers so they can get that experience of being pampered like a King or Queen.

Great customer service...facial by Tania

Awesome service and friendly and professional staff

I had lashes done here and they were natural looking and beautiful! The tech was so patient and professional. I found out she's a paralegal as well which was cool. The environment was inviting, smelled good and very soothing. Highly recommend it. Be mindful of the timing of lash appointments - they tried to finesse me when I went to pay for my appointment being a few minutes longer than expected.

This is the only place that I want to go now for a massage. The atmosphere is beautiful inside and Kathy does such a wonderful job. I have been looking for someone like her for years and now I have finally found her lol! I personally recommend this spot and they frequently have specials which is also a plus!

Dominick was amazing! One of the best deep tissue massages I’ve ever had. Left feeling like a wet noodle.

The couple’s massage was amazing! I decided to purchase this for my boyfriend and he wants to come back again! I definitely recommend this place!

Nagi was just fantastic. She made my first ever waxing incredibly enjoyable. Would absolutely recommend.

Le Reve Rittenhouse Spa is like a hidden jewel in the Medical Tower Building. From the moment the elevator door opens on the 4th floor you can sense the calming atmosphere. They have a multitude of services and types of massages, but I highly recommend the Deep Tissue Massage with pink Himalayan hot rocks with Melissa!

Went later on a Sunday so we had to call to be let in, but the location was very clean and relaxing. The massage was good too.

Had a wonderful deep tissue massage with Dominic! He has a great, welcoming, and healing energy that was transmitted through his magical hands! I came in with a scrunched up neck, tight shoulders, and aching lower back and left feeling like I was walking on a cloud with my head held high!! The facilities were also very soothing. The front desk staff was friendly and they even celebrated my birthday with some post-massage bubbly! Also took my dad with me as a Father’s Day present and he left feeling great after his shiatsu massage. So worth it and reasonably priced compared to other spas in the area!

Love this place! Whether its a couples massages or I’m just buying a sauna session I never have a bad experience!

Highly recommend this spa. They were able to get me in the same day (very last minute). The receptionist, Sheila, was so patient and friendly over the phone and in person. The spa smells sooo good too. The atmosphere is calming. They offer an abundance of services. My masseuse, Nagi, was amazing. She could tell where my shoulders, back, arms and legs were tense. She worked diligently to smooth out the tension. I received the deep tissue massage. Though parking can be tricky if you drive, there is a nearby lot and several parking spots close. Plus, it’s downtown, so you can take the train, subway or bus and walk.

Horrible. I had an terrible encounter with a woman working behind the front desk who said she was the owner. Extremely rude, disrespectful and the furthest thing from hospitable.

I recently made an appointment at Le Reve with the hopes of treating my wife and I to a peaceful day. This experience was quite the opposite! I won’t be back..

This review is overdue. I was scheduled for a massage and a facial a few months back. When I told the woman at the front desk that my flip flops and robe are very dirty and that I was not going to wear them and asked for clean flops and robe - she responded “ it clean - you gays so picky in United States”. I was so offended and wanted to leave which I eventually did but not after she refused to give me a refund. I later found out that the person at the front desk was the owner Sophia Brodsky. I was blow away that the owner would act this way towards me for asking for clean flip flops and a robe. Avoid this place! Dirty mean people!

Le Reve Rittenhouse Spa is an absolute scam. It’s ran and owned by the most unprofessional individual and it shows throughout the spa. Any good review you read here was a “paid” review, or posted by one of the many employees that worked there. If you see how the owner speaks to her staff, you would be beside yourself. If you need spa services in Philly, all other options are better than this place - don’t waste your time and money here.

The massages are great, esp Dalai, but the front desk people can be a nightmare to deal with. One time the front desk woman left me alone in the spa for my appointment with a male masseur (which made me uncomfortable) so she could go home early. Also, sauna visits are supposed to be complementary with a membership, except that they’re not because they make you pay $35 extra after 7, even though the front desk people are supposed to stay that late anyway because the spa is open until 10, and no aesthetician is needed for the sauna. They really just need better client service generally.

Friendly staff very professional. My wife and I had a couples massage and sauna. It was a bit small but still a very relaxing atmosphere and relaxing experience.

All of the staff is friendly. The atmosphere is relaxing. Kathy was amazing - best massage I’ve ever had!

This place is on a quiet street. As soon as you go in, it is relaxing and smells very nice. The staff is very nice and explains well! They are willing to work with you with any kind of party. Just to fit our bridal party schedule, they even opened one hour earlier than business hours. The massagers we picked were two males and two females. They were all great! They all had different styles, but they were all strong and gave us the most out of our time. They even offered free drinks and chocolate for our bridal party package! This is a fantastic place. I could not complain.

Best facial by Naggi

You guys are the best

A little tricky to find the right building (sign is small) but service, my massage was great. Thank you!

Ala is a dream

If you have any back or joint pains a great place for a massage and to just relax. Highly recommend

Had a waxing treatment here, won't go anywhere else now. I will be back.

Was one of the worst massages I've ever had. Clearly no training, understanding of a massage or interest in even trying.

Poorly trained techicians, overpriced services. Management unavailable when there is a problem

Everything was amazing111 Thank you!

We had a party of 10 people there. We had different services including facials and massages and nails. Everything was so nice and wonderful!!! The staff was so polite and organised! I had a BDR facial and the effect is just amazing!!! My skin is just glowing and even after one service my scars from acne are less visible. I'm coming back soon to have that treatment with Ala.

Me and my wife had there a massage lesson. It was so spiritual! And of course it was such a wonderful experience!!! We learnt a lot! The spa was so clean even the floor was shining!

I was here yesterday and I did brightening facial special with Kathy. I LOVE it!My kin looks great! Shining and moisturized!

Last Saturday I came at Le Reve with my friend for BDR facial! The effect is just fantastic!!! Usually I have an allergy for peels but not for that one. My skin was just glowing!!! My friend was also very happy.

I was there with my wife for a massage. We were escorted to the massage room first. Loved the decor!!! There were real onyx stones on the walls!!! After massage we were escorted to sauna where we had wine and chocolates. We were the only together and we enjoyed the privacy. Thank you very much! We will come back soon!

Went for a couples massage. Massage was okay. The sauna was not hot and the shower door was broken. Overall too expensive for what we received.

Everything was perfect ! Great job ladies . You will be seeing me soon

I have had 3 massages and all with Kathy. Kathy is more than a massage therapist, she is a healer. The spa staff is amazing and they always accommodate my schedule. They are good with follow through on appointments and reminders. Excellent service. Again, Kathy is a highly skilled massage therapist. I bought a 3 massage package after my first visit with her because of the skill level.

Nagi is such a nice person. She makes my experience more relaxing with her personality.

We got the Valentine's Day Package 3 which said it would include an aromatherapy gift. Our masseuse did go above and beyond during our massage! Everything was fabulous!

I come here for the BDR facial treatment. Excellent as always? Thank you!

My wife and I LOVE La Reve!!!! Melissa Beauvery was AMAZING!!! She made our Valentine's Day celebration very special, and one we will never forget! Thank you!

My massage therapist Troy was excellent, professional and clearly the experienced in his craft. I will definitely be returning again.

Absolutely Aaaaaamazing!

On Valentine's Day we had great experience at Le Reve Spa!!! I want to thank our massage therapists for a wonderful massage!!! Everything starting from the scheduling was amazing! I will definitely come back!!!

Staff were a tad rude and argumentative

Such a great place to relax! I enjoyed the massage and had nice relief and sleep after that.

A spa run by amateurs. Over priced and unorganized. There was no one to let us in the front doors. The package we bought said “upon entering suite, you are surrounded by aromatic therapy and arhrodisiac oil will stimulate your senses”. We waited in the lobby and were put in a odd room with bizarre decor right off the lobby and could hear people in the lobby talking the whole time during our massages. The room has a creepy grandma vibe. Not spa vibes at all. They then made us walk through the lobby in bathrobes to enter our private sauna AND we got walked in on while in there. The massage itself was nice as well as the private sauna but would not recommend

Friendly staff and a wonderful variety of services. I truly enjoyed my massage,facial and body scrub. I will be back very soon. Very calming.

If I could give zero stars, I would! This place is terrible and a waste of money. I had a massage yesterday at 6:45 pm with Dalai and it was the most uncomfortable experience. He was way to rough! I signed up for a Swedish massage- not a deep tissue. He wasn't friendly or professional either. My upper back is super sore and painful today from the way to dug his knuckles into my back. I spent over $100 and did not feel relaxed during or after the massage. I am in pain today. I will never go to LeReve again. The place is also poorly set up and cluttered. Also during my massage- I could hear everything going on in the waiting area. So distracting and no relaxing at all. It was my 2nd time here - and my first visit over a year ago was just as bad. I should have known! - SK

Went for a couple's massage. You'd have to call the spa in order to be buzzed in. Once inside the building, we were asked to wait in a different room with walls of fake?himalayan salt wall and great ambiance. I took off the shoes and placed my bare feet on a warmer however it was not plugged in. By the time we realized this, we were asked to go into the massage room. I was massaged by the Dala (not sure if this is his name), he did a great a job in terms of putting the right amount of force. Overall, he really focused on my shoulders which was great. The massage lasted for an hour however it felt like a 45 mins massage. We then opted for a steam room however it was rather a small cubicle so we opted to lay on warmed bed with himalayan salts. All of this cost about $350 excluding the tip. it was great but not sure if i will come back!

I did the couples massage. Terrible experience. However, my wife enjoyed hers .

Great spa for good time and relax. Location is great and the crew is super friendly.

Great experience with Ala. Highly recommend an electrolysis. Ala is professional and fast

WORST SPA EXPIRIENCE OF MY LIFE!!!!!! My husband and I frequent spas pretty regularly so I know what to expect and this place was awful. The only good thing I can say is that the staff was friendly but certainly not knowledgeable or organized. First the website clearly states that certain services would be provided which were not. When we complained to the manager Gabriella over the phone she tried to tell us the website didn't say that even though we were looking right at it. The facility was not at all what we hoped for..... we had to eat lunch on a small couch in a room where we just had a body wrap. We were told there was a steam room which was a shower with benches covered in slime (probably from the last people who had body wraps which they never cleaned) and none of the jets in the shower worked. Then the facial was a joke.....no steamer no hot towel and the microderm abrasion machine was broken so she told me she could do a few extractions for no charge. The fact that a full service facial does not include extractions is just absurd. Next I was supposed to receive a Himalayan salt pedicure which never happened but I wish that was the worst of my mani and pedi experience. When my husband called to set up the appointment he asked if they did nextgen and Gabriella said no but they do gel so he said I would go ahead and do the gel instead, but when it was time for my manicure they said it was not written down and the nail tech didn't have time to do it. Obviously since we were paying $1500 to be there my husband made a big stink about it and the women who did his massage and facial said she would do my nails. Clearly this was not her specialty and I question whether everyone there is actually licensed in all the services they were providing. I was told the one nail technician came over from a Veitnamese nail salon but she went in and gave someone a massage. Seemed a little sketchy. Two days after my gel manicure they started peeling off. Not chipping but peeling off in whole pieces. She obviously did not know what she was doing. My husband was supposed to be able to sit in the salt room while I was doing my nails but they just left him in the back room. Overall it was not a good expirience but the kicker was when we called to complain and my husband gave them an opportunity to rectify everything n they said they would give us a refund of $120!!!! $120 on a $1500 bill felt insulting for such a terrible expirience so my husband told them just to keep it. We had such high expectations and we were so severely disappointed. Do not waste your money here.

Ong need to get another spa treatment

The most relaxing place in the world. The steam room is to die for!!!

Excellent place

I will start out by saying after my bad experience, the owner did promply refund my money and was kind during our conversation. I'm still leaving a review because the lash artist (I dont think she ever told me her name) who is doing the $50 special.... Does not know how to apply eyelashes properly! Upon arrival I asked her how long she had been doing lashes and she replied "a good year and a half" so I believed her. During the 2 hour appointment I experienced nothing but burning pain, I just kept telling myself it's just from the fumes of the adhesive.... However when we were done and I looked... She as been applying the lashes TO MY EYE LIDS. They were sloppy and crooked and painful! I am certified in eyelash extensions so I know very well that the medical grade adhesive used for eyelash extensions is not safe for skin contact! You're supposed to apply the extension to the eyelash as close to the lid as possible without touching the skin. I was shocked that a prestigious spa in center city was putting out work like this. I am writing this review so hopefully the girl will learn how to correctly and safely apply eyelash extensions so no one else gets there's eye lids burned n tortured for 2 hours.

I had such a great massage and facial from Jasmine that I’m bringing back two friends! The salt lounge was an amazing way to start my services! I really enjoyed my time at Le Reve Rittenhouse!

A beautifully decorated place, with consistently great service. Luxury products used. I walked out glowing, its worth every penny.

Horrible experience went here for a massage and the room was dirty, the massage therapist was not at all good at what they do it felt like a back rub at best with zero pressure. I would completely advise against anyone spending money at this place!!!

very nice place. Atmosphere is amazing.

HORRIBLE EXPERIENCE Short version: don't KNOWINGLY bring new client into massage room until previous client is dressed and gone. Especially when undressed client is female and new client is male. Long version: In the interest of truth, I will detail the experience with as little emotion as possible, so those reading can judge for themselves. Yesterday I made a reservation for a couples Swedish massage and spoke with a friendly and helpful receptionist. We've never been there before, so I checked to ensure there would be a locker room or shower area we could use and was told yes there would be showers for our use. Today we arrived just in time for our massage and asked if there was time to add 15 minute reflexology at the end, and were told no problem. Reception area was lovely and pleasantly fragrant. We were escorted straight into massage room, changed in room, stowing clothing in in-room locker. Massage was perfectly adequate. Aromatherapy aspect and reflexology were fine. Room was welcoming, albeit a bit too warm and stuffy. One therapist was a bit abrupt, the other very warm and friendly. After massage we realized we didn't know if we were to change back into clothes while oily, or use ensuite shower room. Nothing was mentioned or confirmed at check in. Not wanting to do the wrong thing or waste their time I poked my head out the door (within seconds of therapist leaving) and asked. Therapist informed us she needed the room immediately for another client, that we could shower but we would need to move to another room. I asked if there were robes and she said she would get me one. I waited, wearing only a hastily grabbed sheet. She returned with 1 robe AND her next client, a man (I'm female). He came in and began removing his bags etc, whilst staring as we collected our clothes and were shooed out, clutching our belongings and 1 robe. Feeling violated (but relieved my husband was with me) we rushed into the new room and showered quickly. We checked out and left after very briefly and calmly detailing to receptionist what we felt was a completely unprofessional and scarring experience. Advice to future clients: Don't attempt to use their showers, don't expect your therapist's demeanor to create a calm and relaxing experience, don't expect to leave feeling relaxed. Advice for this establishment: Train therapists to follow certain privacy protocols. Bring in each client using a routine that explains how experience will go so they know what to expect. Create a calm and relaxing experience by making patrons at least feel safe and welcome.

I really luv this place... the Energy & vibe from my experience was alway great relaxing & clam I been coming to Le Reve for a couple yrs now.

I didn't go there but its ok

Took my best friend here today to give her a true spa experience. I received the Brightening Facial and my best friend got her first Swedish full body massage. Pros: Loved my facial, she took her time, used the full 60 minutes, took her time, detailed A+. My best friend loved her massage, she felt really relaxed after A+. Cons: I also got pedicures for us and that unfortunately was not worth the cost. It felt rushed, there were steps that were missed. My nail polish was removed, they filed and cut my nails and pushed back my cuticles, put a heavy cream on calf's and put on nail polish. It was over super fast. Pedicures I've gotten in past included: washing feet, scrubbing of dead skin all over the feet, wrapping feet in vaseline like cream to increase moisture, foot message, both legs massaged with scrub and final step polish.

I did not enjoy the spa massage. The massuse was a very little person with NO strength. I felt like I was just oiled down & not massaged. The manicure & pedicure was overpriced for the services available. Go somewhere else....a waste of money!!!!!

Went with my mom for massages and facials. The massages were first, and we had a great experience. After the completion of the massage, the masseuses told us to stay in the room and the next attendants would be with us shortly for the facials. However, the wait was not short.. it was at least 30 minutes in the overheated room before anyone came to attend to us. Additionally, the two aestheticians who came in were annoyed we were not in our robes ready to change locations (although we were specifically told we would not be switching rooms). The facial experience was ok - the service itself was adequate; however, the two aestheticians were competitive with one another and not giving us straight answers (as they were constantly trying to one-up each other). Overall, we thought we would be leaving with a pretty good experience and nothing to complain about, considering it was busy and we are understanding that details do fall through the cracks. BUT, while we were changing to leave the aesthetician had the AUDACITY to come into the room and ask us to hurry up, “as they needed the room”. As someone who works in customer service, I was appalled. What we thought was a decent experience will be remembered by the fact that we were ASKED TO LEAVE. Finally, when at the front desk paying, the receptionist rolled her eyes at the fact that we asked her to break a 20 into all fives.

STAY AWAY! Let’s start with the good, it’s in a really nice location. The end. Now the bad: purchased the couples package that was advertised as a 90 minute massage, facial, steam room/ sauna, chocolates and champagne. Sounds great, right? Wrong!! The massage was 75 minutes and a “fluff and buff” the facial was NOT a real facial ( no steamer, pore extraction, just 3 coats of face wash brushed on. 20 minutes apart... leaving the room at least a half dozen times. What we thought was the fire alarm was someone getting stuck in elevator... it went off for about an hour until the fire department came. Then, we were not even offered the “steam room”or “sauna” until I asked. we were led to a shower 4 feet x 4 feet that has a steam feature to it. Yes, they passed this off as a steam room. 2 adults do not fit, in 1 shower with a steam feature. To top it all off BOTH OF THE ROBES they gave us to walk from the massage room to the “steam room” WERE USED AND SMELLED LIKE BODY ODOR! We were absolutely disgusted but we’re left with nothing else to wear and no one in sight to ask for a new robe. We took a shower and got out of there as quickly as possible, taking the back stairwell given the elevators don’t work! After politely explaining the situation to the woman at the desk, she told me we should have notified someone about the robes and gave us $20 off. This place is DISGUSTING. DO NOT WASTE YOUR MONEY! As promised: i am Updatig this post in stating my money was refunded. That said, I still do not recommend this place. I commend the owners response, it’s the best lipstick applicaton on a pig I have ever witnessed.

Took my sister for her birthday we both enjoyed ourselves. The staff was great its nice place to unwind. Looks great and we felt welcomed.

Really nice place to relax and enjoy a couples massage and sauna mani and pedi or make up and facial

I brought my girlfriend in for a massage. They were so nice and accommodating. I love their comfortable robes and they brought us two glasses of champagne. The massage was excellent and the receptionist was very nice. She helped us book an appointment although it was last minute. I would definitely recommend this place.

My husband and I went in for a couples massage and left extremely relaxed and taken care of! After our massage we enjoyed some relaxing time in salt energy room and were provided with champagne and chocolate... a perfect touch!!!! This was one of the better facilities that we have encountered, we will definitely be coming back! Thank you Le Reve

I also see Alla for various services, and she is wonderful. She has amazing hands and is also a nice person. I would always recommend her to anyone.

I had such a great service with Alla provided in a cozy modern Le Reve Rittenhouse Spa. I had done electrolysis service and satisfied with my choice. Alla is amazing person with 20 years of experience. Administrator and director are great people. They also offer different skin and body care procedures. I will always back to this place. Highly recommended, stop in for any visit. . . .

Beautiful place, relaxing atmosphere with exotic ambience. Himalayan salt beds, sauna, couples massage, facial treatments - totally luxurious experience!

salt room is so relaxing!

Everything was great, very comfortable and clean.

Best makeup artists ever! Very creative and professional.

Wonderful place! I have been here with my wife we bought spa after dark. The massage was so relaxing, everything was just fantastic!!!

I purchased a massage as a birthday gift for my best friend. It was an incredible experience. The process of booking the massage was super easy and the front desk attendant was very nice. The massage itself was absolutely fabulous from what I was told and he thoroughly enjoyed the facial that was apart of his package. I would definitely recommend this place to anybody and the location is so convenient in the heart of everything. This is a place to check out if you are looking for reasonable prices and a great atmosphere.

Just left Le Reve.... I decided to give this place a chance in spite of reading the poor reviews. I have to honestly say that it was the worst couple massage experience I have ever had. First off the building that you walk in (Medical building) smells like moth balls and elevator looks dilapidated. Hostess was very nice and pleasant. Once the “massage” started, I could hardly understand what the two ladies were saying to us. They both were nice but heavy accents and had a resting bothered face when talking to us. I had asked for the deep tissue massage and my fiancé was getting the Swedish “massage”. I can honestly say that this was a straight up RUB DOWN vs MASSAGE. It wasn’t even a deep rub down!!! I almost asked the lady if she was actually going to start massaging me! But I didn’t want to make a scene, since this was a birthday gift for my fiancé. While we were getting massaged, you could hear the couple in the adjacent room showering. They actually move you right next door to the sauna room if you are lucky. If not they walk you across the waiting room in these goofy colored robes and flip flops from the .99 cent store. The sauna room was a mess and looked like someone’s bathroom. The champagne glasses they gave us was some cheap Verdi and I could have done without. After you are done in the sauna room... you basically walk out into their supply closet/ coat closet to the waiting area. Not worth the money at all!!! Save your money and get a massage somewhere else. Even the mall massage places would be a step up from this place! Like I said the staff was nice but didn’t really care to ask why we were disappointed and dissatisfied!!! DONT GIVE THIS PLACE A CHANCE LIKE I DID!

Don't waste your money. they just apply lotion on your back and arms. They rushed the manicure and pedicure process the polish comes off immediately after it's applied.

I had a great experience at Le Reve yesterday! My back has been bothering me - it's been really tight, so my husband got my a gift certificate for a deep tissue massage at La Reve after hearing good things about it. I was able to get an appointment for the time I was looking for which is always a great start. The spa itself was nice - I was really impressed with the room where I had the massage, really big with luxurious decor which was different than other spas I've been to. The massage was amazing - exactly what my back needed. The massage therapist found my problem areas and worked them out. If I get another deep tissue massage, I will go back to Le Reve and I'll recommend it to others.

It was the best massage ever.

Service was just OK. The 'champagne' was not champagne at all. The massage was just decent. The massage room was cold. It was expensive. We were cut short on our massage time by 10 min (but they did refund some money). The front desk staff (younger Asian woman) was friendly and great.

Found this place last minute during a short trip to Philly, recommended by hotel concierge as "best" place around, our appointment was at 8pm, we arrived to find the masseuse getting ready to leave and annoyed that her last appointment actually showed up, incredibly rude and rushed service. The massage itself was probably the worst I've ever had, the atmosphere is not welcoming, it smells poorly. They basically turned the lights off as we were rushed out. Do not recommend this place it is horrible and not worth the over priced crappy service.

This was the absolute worst spa experience of my life; from a 30 minute wait for services, to rushed and incredibly unprofessional manicure to being rushed out of the relaxation room after my massage to make room for other customers to not even being permitted to use her sauna which we paid extra for in our package to hidden charges at the end of our service. Furthermore, they have been emailing and texting me without my consent as I have unsubscribed from the mailing services (for which I never signed up) multiple times. Do not waste your time or your money, go somewhere else, this place is atrocious.

I went to Le Reve for the couples spa. It was okay. As I was getting my massage, there was noise coming from outside. I was able to hear people laughing and talking. In addition, there was some banging noise that disrupted my relaxation. The banging noise was out of their control, as it was upstairs. My massage therapist (Nadine) was okay. She seemed quite intense. Idk. Not my favorite. I did not enjoy the massage as much as I thought I would. My boyfriend on the other hand enjoyed his massage very much. We got champagne and exactly 4 chocolates. Overall, it was okay. Don't think I would go back.

We came to this facility for a bachlorette day. We got the salt room option that came with a bottle of champagne and chocolates. We were given a half drank flat bottle of champagne and a half drank bottle of wine. When we asked about a different bottle of champagne (and I had seen someone carrying several bottles in the hall), we were given a warm bottle of sparkling raspberry malt beverage. Giving people half drank bottles of alcohol from other customers, is not acceptable and unsanitary. The massages were ok. The woman who did the nails of the BRIDE was terrible. She messed up a nail, the nail that was her ring finger that would appear in pictures, and when the bride politely asked her to fix it she said "that is your nail", which it very clearly was not and it was a blob of polish sticking out the side of her nail. Finally the woman filed it, but there was part of the nail that had no polish and the woman refused to fix it. She then walked off without doing the bride's pedicure, which I then had to inquire about. She came back and said it must not have been scheduled, like it was our fault. I double checked my reservation and it clearly had a pedicure and manicure on her reservation. It has only been 4 days and 2 of her gel toe nails have come off. Gel should last for several weeks, and this leads me to believe they were done poorly because the woman didn't want to do them. One of the girls was charged too much for a regular manicure and pedicure + french. When she inquired as to why the price was so much, she was told that is how much it is. When I went back and checked the prices in the brochure, she was definitely charged too much. Customer care was atrocious. We spent over $600 in the establishment. I would not recommend the spa to anyone and I am very dissapointed that the bride's special day was handled so poorly. We could have received better treatment for way less money at the cheap nail salon down the street.

Nagi and Kathy gave my wife and I an amazing couple's spa treatment that was well worth the cost. Both were amazingly attentive and went out of their way to give us an amazing experience. The facilities were calming and beautiful, a perfect setting for a romantic and relaxing pampering.

I had a fantastic deep tissue massage with Alexandra! Clean, professional and nice, not easy to find though.

I am a owner of big corporation and I LIKE to send my friends to spa every mount and i fined a perfect SPA I love it and my friends very happy too.

hello everyone i am a spa lover and get massages all the time my favor SPA LE REVE -my dream everything is great here

the lady does NOT know how to wax I have been getting waxed for the past 5 years and i have never felt so much pain, at one point i felt so much pain that i almost told her to stop.

I scheduled an appointment for Spa After Dark1 and was led to believe through various emails (one of which was an itinerary that laid out the entire appointment as 4 hours) that this appointment should last 5 hours....then 4 hours....then we get there and they rushed us out at 7:45pm instead of 9pm as stated in the itinerary. The receptionist was extremely unhelpful and the therapists had left by then. The receptionist tried to say that our appointment began early when we actually began right on time. It was a Sunday night and they made it clear they just wanted to leave by the way they rushed us through everything. Don't have appointments on a Sunday if you don't intend to live up to your "#1 Spa in Philadelphia!". I'm highly disappointed and will not be returning.

so i went in for a shistsu massage and the lady dug so deep i was tapping out and she said "oh just hold its supposed to hurt--your muscles are so tight". i told her it hurt and to stop and she kept going at the same pressure pretty much. i thought they were going to use feet to do the massage--nope she used her elbows all the way. she also did my facial and got alot of serum or cream into my eye which was annoying because i have contacts and it gets blurry. im never coming back.

I must say that the massage was nice but the pedicure was horrible. There was no warm towel used. I couldn't get gel polish because she said she didn't have enough time. I was never contacted to make a deposit for my services instead they charged a card I had on file from a year ago without my consent.

Great customer service. The couples room is adorable! Roman gave an amazing deep tissue massage. Will definitely be going back.

I went to Le Reve last Saturday with a few of my girlfriends. I hesitantly agreed to a male massage therapist after they told me that a female therapists was not available. They introduced me to Anthony and he quickly put my mind at ease. He took the time to ask me questions and reassured my comfort level. His hands were simply incredible! I wish I could afford a massage every week.

I stumbled upon this spa during my last minute search for a spa in Philly, in hopes of finding a relaxing atmosphere and a skilled masseuse. I made a mistake of not calling first and booked on line. I got exactly what I was looking for but the spa offers so much more and after seeing all of their amenities, I wish I had more time to try additional treatments. Friendly and courteous staff, very clean and cozy place, tastefully decorated. I am definitely coming back with a group of girls for a spa party next time! The place is also great for couples. Glad I found it!

I bought a group on for a beauty Rx facial not knowing what to expect. It was the best skin analysis that I ever had! Putrid was by far the most knowledgeable anesthetist I had ever encountered. She was professional and the facial was fantastic. I am looking forward to my next appointment.

The decor was lovely, the staff was very well spoken and provided excellent service. Went for the Valentines Day massage package for me and the wife as a holiday surprise and my wife was beyond impressed and I was shocked as well despite researching this place for months. We cannot wait to go for a second time!

Massages were amazing and service was great. I got a deep tissue massage and my wife received a prenatal massage. We both loved our masseuses, they were very professional and accommodating. We will definitely be returning in the future.

Receptionist is Rude and Unprofessional. Only reason I am giving one star is because there isn't a lesser option.

good

I wanted to give 1 star due to the arrogant and condescending attitude displayed by the owner Sophia but at the end of the day it will hurt her staff more then it would hurt her. I went with a Travel Zoo voucher that listed a number of different massages I can get. One of those massages was an aromatherapy massage. We filled out our form listing our name, problem areas and what kind of massage we wanted. We selected the aromatherapy. On the way out we were charged an additional $20 because "Aromatherapy was not included." This trip was for my girlfriends 30th birthday and I did not want to put a damper on the day by creating a scene so I paid the fraudulent up-charge and decided to let travel zoo handle it from there as they also never gave us our gift cards as it was clearly stated in the package. A few days later and a call to Travel Zoo I come to find that the oils used in the aromatherapy are not included in the voucher which is why they charged me. So I wonder to myself, what is an aromatherapy massage without the aromatherapy oils? I spoke to Sophia who didn't even apologize until I called her out on it. She said to me "Well if its $20 we are talking about then I will just refund it." No apology, and just dripping with "I am better than you." Yeah, $20 is not a lot of money. But thats not the point. The point is I bought a voucher for an aromatherapy massage and I expect to get that massage with no additional cost. If Sophia forgot to list a clause stating there was an up-charge for these magical oils then that is a Sophia problem and not mine. And to top it off she did everything in her power to blame me (well you filled out the form that said aromatherapy) and her employees (well they probably didn't know you were with Travel Zoo.) So which is it Sophia, did they up charge me because they didn't know I was with Travel Zoo, or did they up charge me because the oils were not included? She constantly put her foot into her mouth trying to cover up her previous excuse. A good owner who works in customer service should have apologized first, made the refund and then contacted Travel Zoo to make the corrections to the verbiage. All this woman did was blame everyone but herself. I am now seeing why this spa only has 3 stars and not 4 or 5 like most Rittenhouse spas do.

Le reve was amazing. The staff was friendly and accommodating on short notice. Michael gave me by far the best massage I've ever had. He's incredibly knowledgeable, was able to listen to my needs and gave me exactly what I needed. Great experience all around!

Overall score 4 stars - the deep tissue massage was really good, I enjoyed it. Place was clean and cute. No luxury amenities like steams rooms, sauna etc. And the music kept skipping (they fixed it for us after about 10 mins but no big deal) extremely good value, I paid $88 for a 90min deep tissue. I would come back.

not the best, maybe the worse I have been to so far, it's not worth what I paid for, sadly~! I know I won't return! Oh, why I said it's not worth what I paid for was because she was not very professional from the experiences I have gotten in the past. I thought I'd give it a try out... but left with a big disappoitment, unfortunately~! Be aware, anyone can leave the feedback on this site I just noticed, but I did go, and pay for the unexpected experience~!

I visited Le Reve and found it to be warm and inviting with friendly staff and nice amenities. This is a great place for couples massages and celebrating special events.

So this was my first time ever getting a bikini wax from them and it was by far to most painless treatment I've ever had! Walked in and went right to business, had absolutely no wait. I believe I was with Maggie (I didn't catch her name) - but she was absolutely amazing. I loved everything about it and will 100% be going back. This is my new go-to place!

This place is amazing! Were do I begin... My friend, who was visiting from Israel and I had body scrubs, facials, mani & pedi, make up application and relaxed in the sauna. The service was exceptionally superior, every service we had was above five star. The technicians were highly skilled in their craft and had excellent interpersonal skills. The decor in this place is incredible! From the moment we walked in we felt the positive vibrations and throughout our approximately 6 hour stay, those vibes didn't change, in fact it was enhanced by the services received. My friend is still talking about her experience. The owner, receptionist, and the entire staff is totally awesome! I am just moving to Philadelphia and am so excited that I have a new spa home! I would highly recommend this place...Regina

I had a great massage experience at Le Reve Rittenhouse spa.They are very professional ,I hadTanya and Nagi and they were the best massage therapist I have experienced in Philadelphia. It is beautiful spa in a very nice location . You should visit this beautiful spa for yourself and I'm sure it will be a memorable experience.

Great experience , soothing environment. Also the hot stone massages are to die for , always felling relaxed and tension free afterwards. It is perfectly located in the heart of philadelphia.

Great experience , amazing environment. Get my waxing done here and have never left displeased. Also the hot stone massages are to die for , always felling relaxed and tension free after.

I've been going to this place to see Alla for electrolysis and she is absolutely amazing. I have been to many other places and nothing compares to her work! She is so professional, attentive and takes her work very seriously. She makes sure all her equipment is clean, which is very important to me because it's easy to get an infection if the equipment isn't. Also she will give you the best advice and is the nicest person. I would recommend Alla to everyone, she is the best electrologist in the city!!!

I recently visited the spa with my significant other and I must say on both our behalves we have almost never experienced this level of satisfaction anywhere in the city. The staff is absolutely the most pleasant of people in the city of Philadelphia. There wasn't a moment that passed by that we were not catered to. Let's just say the champagne never stopped flowing. To the services they offered, the massage, the facial, and our body wraps.. everything felt great. All I have to say is if possible I would spend every weekend to this spa.

This rating of "5 stars" is only for Nona and her waxing services. I have been going to Nona since 2006. I have gone to multiple salons, and Nona is the only one who sincerely does the best job. I usually do not write reviews on google, good or bad, because I do not believe that half the people who review are "real customers". I truly believe for a review to be real you need to use names of people who provide the service. I recently read a review which did not use names and gave the salon a bad score. I believe that either the individual lied about going to the salon for services, or has not been going to waxing salons for years to get waxed as she stated. Anyone who is a veteran in getting waxing of any kind knows, if they feel the salon made a mistake (i.e. burned them, did not fully removed the hair), the client has 24-48 hours to contact the salon and come in so the salon can rectify the situation. 1. Almost every salon in the tri-state area uses a paper covering on the bed sheets, and I get waxed once a month the paper lasts the entire waxing session. 2. Modesty- if you are coming in to get a bikini wax of any kind what kind of modesty do you expect? The better question is do you want all of the hair off, or be modest and have patches of hair remain and be unhappy with the wax? Plus the disposable thongs get in the way! 3. I do not know anyone who is not covered in wax, that is what wax remover is for and is given to the client after the wax. If you want an amazing wax request Nona, at the salon. I have been going only to her for brows, underarms, bikini, and full legs since 2006. She is efficient, uses small sections, and does not reapply wax more than twice to an already waxed area. I do not get the disposable thongs- I find they get in the way, but if you want them and they are not offered, than request them.

This place looks nice on the outside but STAY AWAY! I went here and the first thing I noticed was the bedding has a blanket under the flimsy paper cover, which if you have ever been waxed before, you know, the paper doesn't last long. That means customers are sitting on a blanket that has been used for every single other person who had been there throughout the day. Secondly, they don't give you anything to preserve your modesty. I was told to just get undressed and get on the bed. The next thing I noticed immediately was they reuse the wooden sticks in the same wax container. THIS IS A BIG NO-NO!!! For sanitary and safety reasons, each dipping of the wax should be a different stick but they didn't change sticks. GROSS! Lastly, the technique the lady used really sucked. I kept telling her she was pulling so fast that she was literally pulling my skin and tearing me, and she just kept going and ignoring me. I have several bruises from where she pulled the skin so hard. Not to mention, I've been waxing for more than 15 years and I know waxing shouldn't hurt like that. It was so awful, I almost told her to stop. After she finished, I was covered in wax that wasn't removed and was sticking to my clothes all afternoon. She was so rushed for time, even though I had made the appointment several days in advance, that she couldn't be bothered for any kind of customer service anything. This place was terrible! I definitely will NOT be going here again and I certainly won't be recommending it to others.

My love and I recently purchased a couple's spa package at Le Reve on a Sunday evening. We chose the Couple Massage II package and had a massage and a salt scrub which were both magnificent. We would both go back for the treatments alone. But the best part for us was the private suite which included our own bathroom, sauna and steam shower! At every other couples massage we have experienced, we are separated into the women's and men's area's and then meet again once we get on the massage tables……But at Le Reve, you stay together the WHOLE time! It was such a pleasant surprise and absolutely one of a kind. First we had the use of a private sauna before our massages and then, after our salt scrubs, we had the use of our own private steam shower…it was incredible and romantic. Most definitely a hidden gem in Philadelphia and we can not wait to schedule our next spa experience at Le Reve Rittenhouse Day Spa.

Amazing Spa, phenomenal services and hospitality. My favorite get away.. So amazing I hosted a party for a few politicians and great women in leadership. Must visit

I was on vacation in Philadelphia, and visited this spa in the Rittenhouse square. Their service was great, the staff were very friendly and fun to talk to. The massage I got was the best I ever had and made me feel completely renewed afterwards. I'd recommend them to everyone that is looking for a day spa in Philly.

Dr.Robert Skalicky and his staff were very nice and the results were excellent!

Decided to go out and relax and a friend recommended The Body Klinic. The place is small but the service was great. I treated myself to a massage and a facial. The atmosphere was soothing and the massage therapist had magic fingers and was a great lady to talk to.

What great people you are guys! I loved my bikini wax. Usually it is very painful, BUT with Sophia's skilled esthetician who did it so perfectly and quickly, I was amazed at how fast it went and how I did not cringe as usual. She put wax in narrow lines and took off little by little - not the usual huge area of wax being ripped off your most sensitive area! I look nice and fresh and smooth and I love it! Thank you girls! My next wax will be at your place!!! Yelena

Perfect perfect perfect what more can i say. Body Klinic rocks. I really enjoyed the swedish massage and even saved 20% with their new customer special!

It was my first time there and I LOVED IT! I did a body wrap and a massage and was amused by their hospitality and service. Amazing people, know what they're doing and don't just brag about it. Overall, amazing quality care personnel. I recommend it to everyone. Don't rely on bad reviews, come and see for yourself. I was skeptical at first too, but after coming there I proved myself wrong. I'm glad I made that call and listened to my friend who recommended the place.

The worst spa in Philadelphia. The customer service is non existent. Don't even consider coming here unless you want to be yelled at. I can't believe I fell for previous reviews.

I really like this place in Philadelphia, PA and always trying to find a time for visit. Last time I have been at The Body Klinic for a Rejuvalux and Rejuvenate treatment and I left feeling like the world is right again. Three hours of Day Spa treatment with Signature Facial, Swedish Body Massage and Spa Manicure made me feel younger and healthier. The complimentary Blue Larimar stone necklace was a nice touch and beautifully goes with my eyes. The atmosphere there is always calm and relaxing and the staff always makes sure you have what you need. It is nice and clean but yet relaxing and hypnotic. I definitely recommend The Body Klinic!

Before New Year Eve my girlfriends and I went to The Body Klinic Day Spa located in Philadelphia, PA for a girl’s day. This is was Awesome! Our manicures, pedicures were great and the hot stone massages are definitely worth the money, very relaxing! I also got the best facial I have ever had! We felt really pampered in the process. Everyone was friendly and professional there from the receptionist to the therapists. We enjoyed the atmosphere, so nice and cozy .It was a great first time experience for a first time spa goers! This is my place to relax and have fun.

excellent services. strongly recommend~!

Well worth the trip to Philadelphia to visit The Body Klinic salon and day spa. The staff is super friendly; the service is superb and they do an amazing job! I've been to this salon to do waxing a few times (eyebrow, lip, and bikini) and Signature facial. If you are in this neighborhood, please stop by and see them. You won't be disappointed. Would completely recommend The Body Klinic and will definitely be a repeat customer!!!

I have been here several times for deep tissue massages. Two different people have helped me and I was very happy with the result. Both massage therapists were concerned with my comfort and attentive to my requests. I have not always been so pleased at other places and I appreciate the good service and the excellent deep tissue massages.

I felt completely hustled and treated very poorly. I will never return to this business!!! The owner doesn't understand that if she treats her customers well, they will return. I purchased a Groupon special: 6 chemical peels for $199, which was the maximum option for this Groupon. Before I purchased a Groupon for $199, however, I called the company and spoke directly with the owner, Sofia. I asked Sofia if she had my specific chemical peel and if that peel was included in the Groupon package. She specifically said that she has my specific peel and that it was included in the package. When I arrived, however, Sofia said she didn't have my specific peel but that she has another comparable one. However, in order to achieve the maximum results with this peel, she said, I had to pay an additional $50 for a 30 minute facial. I didn't not come there for a facial. I came there for my specific peel. Trusting in her, nevertheless, I paid the $50. During my second visit, Sofia became irate and demanded that I pay an extra $25 for each peel included in my Groupon package if I wanted this specific peel. She must have forgotten that she initially stated that she had this peel and that it was included in the Groupon package. Because of time and my schedule, I agreed to pay an additional $25 over the Groupon rate for my second peel and for each of the remaining 4 peels left in my Groupon deal. During my third visit, Sofia stated that she cannot get this peel but she can get me a comparable peel similar to the one I initially wanted; but, it would cost more than the additional $25 over the Groupon rate for each of the remaining 4 peels. I couldn't believe it!!! She was finding ways to charge me more money for each visit for a service I didn't want and wasn't sure if it actually worked on my skin. I finally said NO. Enough is enough!!! She already lied to me. Furthermore, what was she going to charge me for during my third, fourth, fifth or sixth visit? Again, I will never return to this place.

I have been a frequent client of Philadelphia's The Body Klinic Day Spa for a year or more and they have always made me very happy. I go there to receive biweekly brow waxes, I have gotten my hair cut and styled, I have received their body treatments, and everything has been great. The prices are reasonable. The staff is very friendly and makes everyone feel at home. I highly recommend this Day Spa to my family and friends.

My girlfriends and I went to The Body Klinic for a girl’s day. This is was Awesome! Our manicures, pedicures, and massages were great. And our facial was great as well!!! We enjoyed the atmosphere, so nice and relaxing .It was a great first time experience for a first time spa goers! Definitely will be back with our boyfriends.