Reviews
Sheryl F.
Would not return! Paid for a couples massage. Almost $400! My masseuse did not know what type of massage I was getting and then was extremely rude and condensing when I tried to explain I paid extra for deep tissue. I feel for that price I was expecting a positive experience but did not receive this. The masseuse quit midway and had someone else do my massage. Hated the experience and regret wasting my money. Go somewhere else where they respect people.
Julia M.
Great place & vibe!! I had a deep tissue massage with Katie! And it was amazing! Would definitely go back! Thank you!!
Sheryl F.
Would not return! Paid for a couples massage. Almost $400! My masseuse did not know what type of massage I was getting and then was extremely rude and condensing when I tried to explain I paid extra for deep tissue. I feel for that price I was expecting a positive experience but did not receive this. The masseuse quit midway and had someone else do my massage. Hated the experience and regret wasting my money. Go somewhere else where they respect people.
Julia M.
Great place & vibe!! I had a deep tissue massage with Katie! And it was amazing! Would definitely go back! Thank you!!
Moriah N.
My partner and I did the couples massage after dark 3 package and omg was such a wonderful intimate experience! Kathy took care of me, and Olna took care of him, which I love. No one was switched off for different treatments. They were both absolutely wonderful, and Kathy has blessed hands. We're talking about making this a yearly treat ! Considering the pandemic, the facility itself is spotless and they take great care in disinfecting every little thing immediately after it's used. Everyone there wore masks the entire time (3-7:45pm) I highly recommend Kathy for massages (bc again, the blessed hands matched with beautiful energu6; I've had a ton of massages and shes in my top 2 favorite masseuse). And shes such a perfectionist with the mani pedis! The champagne was limitless, the environment aesthetically appealing and relaxing, we'll definitely be back ?
New S.
So Saturday night my wife was really really stressed out. Sunday morning I decided to look for a spa and I noticed this spa had really really good reviews... I would definitely have to agree with all the great reviews. My wife really loved her experience and felt a lot better.... I would definitely use this place again
Jack W.
Kathy was my masseuse and she has magic fingers. One of the best massages I’ve ever had without a doubt.
Sima T.
Such an amazing experience!! We got the couples deep tissue massage which also came with a 30 minute time for the sauna, champaign, and gormet chotolates! Everything was perfect, the staff was incredibly talented and professional! Perfect place to relax and recoup while bonding with either a friend or especially a significant other! Will definitely be back!!
Catherine G.
My niece said they did an excellent job she had a bad knee and by the time they finished with her the knee felt good. And she loved her nails. I would recommend this place to anyone
Emilia J.
Had a nice first experience. Very clean and chic, heated water-massage tables, and friendly staff. Definitely scheduling another massage with Victoria, she was great!
Gabriel D.
Very nice couples package. Great service. A little pricey but very enjoyable!
Claire D.
Very nice facilities, clean, professional. Great massage in a lovely couples room. Would visit again.
Greiris R.
I love this Place. Every time I come here I have a refreshing and enjoyable experience. This is my #1 choice in PHL. Tonya is my favorite she is amazing very professional and friendly.
Mary D.
My first time being here I love it the atmosphere, I took my mom. She loved every bit of it, I’m going back Tuesday for a facial ???? highly recommend
Unique W.
Did a mini bday party here for my sister and it was the best massage ever...utilized the salt room and it was so relaxing..we had unlimited champagne and privacy....the customer service was superb..thank you do much Aly for a great time ???? ???? ????
Amber M.
Took my husband here for a birthday surprise and he enjoyed himself. I loved it and will be going back again.
Randi G.
Lovely group! I felt very welcomed and super comfortable with their COVID-19 protocols. I highly recommend! The atmosphere was soothing and calming and my massage treatment was excellent!
Ps L.
We had a little miscommunication on the scheduling but other then that excellent service!!!!!
Cortes B.
Great experience, I will be back. I highly recommend for the couples experience.
Tara G.
I love this place Kathy is the best at Wax & Eyebrow Tint
Lashaunta G.
This spa was amazing. The staff were very friendly and professional. We was very comfortable and very happy with the service. We will be back!!!
Alaina M.
The customer service was awesome, the Masseuse wHere great.
Dee B.
I loved ever aspect I was very pleased Nagi was amazing she does it all and very nice and knowledgable. I will be back
Nina T.
My husband and I had the best experience with our couple message. I definitely recommend this service.
Benny L.
Booking the appointment was the most difficult thing I have ever done in my life. Your receptionist who took the call was very impolite and unprofessional. When I gave her my name “Shaheed” and my card information She asked me if I was sure I could afford the service, then told me that she would call me back to confirm my appointment! I never received a call back, a friend had to call and book for me. Once I arrived there was maintenance being done in the lobby it was loud and uncomfortable. People come to the spa to relax and unwind not walk through a construction site. Before the massage you fill out a form (which parts of your body would you like focused on) (which parts of your body do you want left alone) which it turns out was pointless because everything that we wrote on the forms was paid no mind. The two ladies who were providing the massages spoke little to no English so it was very difficult trying to communicate our likes and dislikes to them. Once everything was all wrapped up now it’s time to shower there was no lotion no moisturizer nothing at all when coming to a spa you should not have to bring your own or be left to shower and leave with dry skin. This experience was a complete waste of time and money! Never in my life have I felt so uncomfortable and out of place and to think I was at a spa.
Fuchia C.
The atmosphere was beautiful. The customer service from everyone was absolutely outstanding and the massage was amazing! I will definitely be visiting this location again in the future.
Ilana V.
I really enjoyed my experience at Le Reve. The salon was sparkling clean, the staff were warm and welcoming, and the services were really wonderful. I got a manicure and a pedicure as well as a Brazilian wax, and they have been some of the best services I have had to date. I booked my next appointment as soon as I left.
Meg A.
All of my experiences at La Reve have been positive! I haven’t been there in a little while, but when I have, the staff has treated me kindly. Kathy is a wonderful masseuse and nail artist, as well as very kind. I would recommend to others.
Helen B.
I love Le Reve Rittenhouse Spa! It has a great ambiance and staff! I will definitely keep going here. Try them out and I'm sure you will be hooked!
Alicia M.
Wow is all I can say! It was me and my fiancé first time at a spa. This was the best experience we have ever had on a date night. The staff was very nice and understanding. Things ran smoothly and the staff was attentive to every need. We got the couples package and felt truly appreciated! We will be spending our money here again it was worth every penny . If you are looking for a enjoyable moment for you and your love one this is the place.
Lilly L.
Omg me and my girlfriend had the best experience very classy and relaxing ..... Our wax and pedicure was grade A , customer service was outstanding and the ladies were amazing... I will recommend them forever and will be a repeating customer.
Krista V.
Beautiful place. Very professional environment and knowledgeable staff. My experience with electrolyze treatment / hair removal was painless and comfortable! Great Facial. Thank You Negi. I will see you guys in 4 weeks.
Devin R.
Great place!! Nice staff and amazing experience!
Emmanuel R.
Very good atmosphere for being in a city area. Service was great! We enjoyed our couples massage definitely worth the money!
Shaylyn J.
I had a great experience with Kathy! I got a swedish massage and La Reve facial. She was very accomodating and sweet. I would definitely recommend her to a friend or colleague. Their location is great as well right in Rittenhouse! I will definitely be back, very good experience!!!
Sasha G.
AWFUL!!! Literally the worst experience ever! My boyfriend and I got a couples massage and the foreign lady at the front desk was SO rude and extremely unaccommodating. There was an issue with us booking due to their website being extremely confusing causing us to buy a gift card instead of booking an appointment and it being our first time there. When we told them how we had a hard time scheduling and the website was very confusing they replied saying "no it isn't it is just you". After completely being insulted and being told I was wrong for giving feedback as a consumer they said they would "throw in something special" for our troubles, but that never happened! We were also going for my birthday and they did nothing extra for celebrating a birthday which usually places do. The "champagne" was literally disgusting and tasted like grape juice and the chocolates were cheap and gross. For being so expensive I expected A LOT more and way better quality. After we left the rude foreign lady called us to only tell us that she found the gift card we had bought and it was going to cost the spa money to refund us. We argued that this was not our fault because they were not able to find the gift card when we went to pay so they demanded we had to pay in full anyways. Now paying over $600, instead of apologizing they still claimed it was our fault. Never have I ever been to a place for a service and been blamed for a system error. If anything, they should of given us a discount for all of our troubles. Our "relaxing" massage has now turned into an extremely stressful situation. For being this "fancy" spa it was extremely over priced and not worth it at all! I would of 100% rather have gone to a hand and stone or somewhere more accommodating with better service!!!
Dale C.
I had a marvelous Swedish massage with Kathy on Thursday, she has “magic hands!” I never felt better. Thank you- can’t wait to have another opportunity to come to Philadelphia. I also had a most wonderful facial with Ala.She used a German dermabrasion system which was gentle on my OLD skin. She was very professional, explaining everything as he went. Thank you so much for the beauty treatments.
Cait L.
Have gone here twice, both times when I had messed up my neck and couldn’t turn my head. First time, had deep tissue massage; intense but incredibly effective. Second time, Swedish massage by Kathy Tran; so relaxing, and also worked out the kinks. Kathy is wonderful - she’s this tiny person with magical, gentle hands. And you’ll be totally comfortable. Staff also very friendly and warm - despite the very chic ambiance and Rittenhouse address, there’s no snobbery here. You’ll feel welcome. One of the few places you can get both a massage and mani/pedi! Definitely recommend - both the spa as a whole and Kathy!
Melissa C.
We received a gift card for this spa l. I called this spa two different locations so that I can schedule a couples appt. I called once last month and I called today. Both times I wad told they did not have any appts. What is the point of having a giftcard to a place your not able to even make an appt with. Very disappointed.
Jackie L.
I had a girls weekend in philly, and 4 of us booked massages a month ago for 3 female and 1 male masseuses. We arrived early, but the front desk was so disorganized, we all started 15 minutes late with 2 male and 2 women masseuses instead. Because of the confusion, one of the girl’s massage was cut short because of the disorganization. Then, there was an issue with the rooms, so myself and my friend had to share a room. Shakeela was my friend’s masseuse, and she was rude to our entire party. When my friend asked for additional pressure, she refused and gave her attitude. It was the worst “massage” my friend had ever had. We will never come back and would not recommend this spa to anyone else.
Inna L.
I was looking for a last minute couples massage for my husband and I for our staycation in the city at a nearby hotel and couldn’t find anyone for a Sunday appointment. I called the night before and was happy to get an appointment for us the next day at this spa. I didn’t know what to expect but was pleasantly surprised it was a very pretty spa. We had a couples massage in a quiet and relaxing room private room with two beds. I liked the spa music in the background. Our masseuses were great. They did a great job. My husband fell asleep so that means he finally relaxed ????????. I met the owner, she was great and I saw the other rooms. Highly recommend this spa if you are in the city and or near Rittenhouse Square.
Jennifer Pacyon, P.
I took my mom and sisters here over the weekend. My sisters loved their massages (my sister said that Kathy in particular was amazing). However, my mom and I both agreed that our massages were the worst we ever had. There was a lot of quick skin rubbing rather than massaging. My therapist also sat for much of my massage and spent about ten minutes with one or two fingers pushing on my scalp.
Justin H.
Couples massage was amazing! Very relaxing atmosphere and personalized service! Place is very accommodating. Me and the Wife definitely will return!
Angie W.
My fiance and I had the couples massage and sauna. It was great. Both therapists were excellent. The entire staff was so nice and hospitable. Will definitely come back and will definitely refer our friends.
John M.
I am writing this review on behalf of my girlfriend. We are from out of town and for the past few years my girlfriend has loved coming here. She has been seeing Nagi religiously whenever she comes as she claims Nagi is a goddess and is the only one who can get the knots out her without causing her any pain but occasionally will have someone else when she is unavailable. The past six months or so when we've been in town a dozen times or so she has been unable to book an appointment with anyone except Kathy! Whenever she tries to book an appointment whether it be a day in advance or even two week Nagi and everyone else is all booked except Kathy! Why is this?? About a year ago I bought a spa package for her and she didn't enjoy the massage or facial with Kathy. She said there was not enough pressure used during the massage even though she asked and the facial felt rushed and Kathy only did one or two extractions. She also said she seems like an okay person but she does not trust someone who cannot even take care of their own skin, let alone someone with poor skin providing treatments for others. I explained to the receptionist that our experience with Kathy wasn't pleasant yet for some reason she consistently still tries to push her to us! The couples massage is incredible for us both and we love the ambience and my girlfriend loves getting facials here but this seems highly unprofessional and at this rate I don't think we'll ever return if the only person every available is Kathy!
Nazish H.
Sent my mom and her friend there. They both had an amazing time and are excited to go back. The staff was so sweet and very accommodating to our needs.
Nnenna E.
I am someone with problem skin, and I have gotten facials before, but this was the worst and the most expensive. I had a gift card, so I decided to treat myself to a nice facial here at Le Reve, because it looked nice & it was rated highly out of the places I could use my gift card. I arrived early for my acne facial (w extractions) & was let into my room about 5 mins early. When I went to lay down on the bed, I got a bit wet because the water bed insert had ruptured seemingly beforehand. They moved me to what looked like a couples massage room & I waited around 10 mins for my facial to start, cutting my time down by 10 minutes. The lady was incredibly flustered and running back and forth to get things, and I was fine, thinking we still had ample time left. During the first round of cleansing, the esthetician got citrus cleanser in my eyes, making them itch, burn and water for about 5 minutes. I even had to wipe at my face myself, and I was wondering why the cleanser was so close to my eyes. During the exfoliation part, there was a sand-like scrub used (which I usually stay away from as a person who does not have super small pores and can get blackheads/uneven texture easily from scrubs, from what I noticed.) The esthetician scrubbed my face so hard, I was in pain & it felt like my epidermis had been scrubbed off. I had a couple active cysts & I know pressure and scrubbing is the exact opposite of what you should do with those present. Then during extractions, she said she was only going to do the “big ones” & did about 6 extractions and did not even touch my jawline (where my acne typically forms.)The facial took about 32 minutes total (I thought it was supposed to be 60 mins, but was later told it was a 45 min slot even though there are times on all the facials on the site except this one). Afterwards, my face was feeling pretty dehydrated after feeling like there was only a light serum-feeling substance put on my skin at the end. I told the person at the front desk & they asked my esthetician & she said she moisturized my face, but ended up grabbing a used cream & rubbing it on my face, while simultaneously holding used cloths and towels. My gift card was for $50 & so I still spent $100 (around what i typically spend on facials) & I was the least satisfied I’ve ever been. I did not leave looking glowy or feeling refreshed at all & my face felt sore (which is normal after extractions, but it more so felt sore due to the intense and excessive exfoliation). It had been a couple of days & I now have scarring from my extractions, because the pin-tool that is usually used to create an opening for extractions was only used on like 1 or 2 of my spots. I have dark marks now that I did not walk in with & I have had extractions before & never had this happen. I am really disappointed, because it seems like a nice place with great people working at the front desk, but the estheticians leave a lot to desire, at least for the facial experience. I’m not sure what to do now, because that facial was not worth $50 let alone $100 & I have the literal scars to prove it.
Maggie M.
Great amenities and friendly staff!
Kristopher V.
Staff is great and facilities are stellar. Would certainly recommend, especially the couples massage.
Gerald H.
Sent a friend for his birthday he loved how he was treated and everything that was done
Samatha P.
The staff are amazing and polite. The set up of the spa is calming and beautiful. The services are great. Dominic who does the guided spiritual couples massage is amazing and full of knowledge. The only downfall is parking if you are a driver. I definitely recommend trying otherwise.
Jena N.
Absolutely amazing experience. We got a couples massage by Kathy and Dominic and it might have been the best we’ve ever had. The ambiance is great and the service is amazing. We left so rejuvenated and almost in a daze it was that relaxing. I absolutely recommend this place, it’s unlike any others and you won’t be disappointed.
Apoorva B.
I had the BEST experience here. Went on a Wednesday afternoon for a pedicure and a deep tissue massage. The room had the perfect ambience, calm soothing music, perfect temperature and of course Kathy. Kathy's fingers are pure magic. She was just fantastic. It was the best massage I've ever gotten. She is quite the perfectionist and did my pedicure with great care. The staff are quite friendly as well.
Hcarrene H.
Le Reve!! My boyfriend surprised me with this place. We did the couples massage. The atmosphere was really warm and inviting. The staff were very friendly and helped us to feel relaxed right away. I'm pretty sure I heard my bf snoring during our session lol. We ended our experience with champagne and chocolates before heading to the sauna room. It's a really great place. I would love to go back!
Jessica L.
Atmosphere was very relaxing! Shel was great with greeting me and taking my coat as well as showing me out after my appointment. I had a Aroma Hot Stone massage and it was everything I needed. Everything seemed reasonably priced for the services I was receiving. Nagi was amazing with working out all the kinks in my muscles. I felt like a new person after my appointment. Will definitely be back again.
Emanuel M.
Had couples massage, at first i asked for female. Had male, Dominic, who was phenomenal, professional and very knowledgeable in the profession. Amazing experience for my wife and I. Went home feeling relaxed and stress free.
Alessandra De B.
I’ve been going to le rev for years and it’s my favorite way to de stress I love the staff , the ambiance and the Himalayan salt room !!!
Kimberly H.
I've been to Le Reve twice now. Both times I had excellent massages! The staff was friendly and very skillful. The location is super close to the park and it has the spa atmosphere as soon as you get off the elevators. Definitely would recommend!
Lorraine C.
The massage was great, but it was extremely loud due to a wedding party coming in. I heard every word of their conversations from my room and could not relax. Don’t book on Saturdays.
Dhiren S.
Booked massage with Dominic and facial prior to massage. Was notified that they many not have a masseuse after my facial bc Dominic wasn’t available. My facial was great. However, whoever they had fill in for Dominic - was NOT a masseuse. It was a joke. Worst massage I every had. My kids could have done better. I wanted to say ‘just stop’ - and probably should have. Will never ever go back or recommend ever.
Shelagh D.
The Spa is relaxed, calming, and the massage rooms are very, very nice. The Massage Therapists are skilled and I was thrilled to have yet another great massage experience at Le Reve. I particularly like Le Reve's ambiance and the many services offered.
Matthew
I had an excellent experience with the Couple's Massage II. I suffer from the cumulative damage of a number of injuries and the 90 minute Swedish massage made me feel young again. Incredible results. Highly recommend to any couple looking for a first rate romantic experience.
Nadine A.
Front desk was so kind and welcoming. Alla for electrolysis is so detail oriented and takes the time to explain expectations and results.
A G.
The place is cute. Staff is very nice and accommodating. Very relaxing atmosphere. Everything was on time and I was able to enjoy my services (massage, mani-pedi, and facial). It was nice to have a full spa experience there. I would go back.
Lizz V.
I always have a great experience at Le Reve. From their hot stone massage to the couples' package, it's never been a let-down. (Nagi and Tonya are the best!) The receptionists are always very helpful as well.
Tracey D.
My new favorite spa!!! Only spa that is open until 10pm. KATHY is the BEST masseuse EVERRRRRR!!!!! I am very picky with massage therapists bc I have had bad ones, and used to work at a spa, and have had many great ones as well. This is the first time I didn’t have to tell a masseuse anything. She literally did EVERYTHING the way I like it! It’s like she has esp or something! The scalp massage, the pressure, to the body and back. I just absolutely love love Love her! I am definitely going to be going back a lot. Thank you!
Christy B.
This is my second time coming here. And I have to say it is because I had a great experience the first time with Dominic!! I have had many massages and been to many spas, but this no doubt is the nicest one and Dominic is the best I have ever experienced!! I requested him this time and will next time and every other time!!! He is very professional and caring! He makes you feel so relaxed! I feel 100% after leaving here! I plan on coming back and of course requesting Dominic!! I I definitely recommend him!! Thank you so much ????
Courtney N.
These people do not change their sheets it’s unsanitary it’s disgusting ! Do not go here I saw moldy sheets.... just smell the sheets
Christian B.
The customer service that I received was awesome, everyone was polite. Great atmosphere also the massage could have been better but it satisfying for the moment.
Rachel A.
Dominic did our guided couples massage and he went above and beyond. It was amazing! He was great at explaining everything and is so talented. If you come here for a massage I highly recommend you get one from Dominic!!
Robin B.
The pedicure was the worst one ever. Limited my choice of colors and completed the service in less than 20 minutes.
Zuly S.
My husband surprised me with a couples massage for my birthday at this spa. The atmosphere was beautiful & clean. The staff members are very friendly. However this was the most painful massage I have ever received & it included an insane amount of rubbing. I feel like the masseuse was actually trying to hurt me. My husband & I are still in pain. There were relaxing parts of the massage but it was completely overshadowed by the pain. Also the massage beds have a waterbed like cushion on top in which the water is heated. My water was so hot that parts my skin were starting to burn. I was sweating so much that my masseuse had to fan me off. I even asked to have the heat turned off & she said she would but it never cooled done. I feel awful for leaving a bad review but I feel like I should warn others. Especially with the price of the services. This was not a great start for my birthday celebration. I really regret having to come here for a massage as it was the most painful & weirdest massage ever.
Jennifer Y.
My husband and I had such an amazing experience! We enjoyed a couples massage for our anniversary. I was so relaxed after! For the couples massage you get to enjoy the sauna with chocolates and champagne. We will definitely be back!
Morgan D.
Amazing experience!
Natasha B.
This was my fourth time at Le Reve. I wanted to try out Accupressure Massage for a long time and this place did not disappointment me. Will be back again.
Christina K.
I came here for a wrap series and a facial before my wedding. It was definitely a great experience and I would highly recommend it. Definitely relaxing and helps with bloating! The spa is always clean and very enjoyable.
Leniece L.
Alla is amazing
Ophelia B.
Amazing the professionalism how discreet it is
Anastasia P.
I go here for electrolysis and they do a great job! I would recommend this spa to everybody.
Amanda
Amazing couples massage! Friendly staff, attentive operators. Will be back
Ana G.
Kathy gives amazing massages! I also love the pink salt crystal rooms!
Dylan K.
We got there about 5 minutes before our scheduled time, and they accommodated us with water and sweets. The venue just looks like what you'd imagine a Day Spa would look like. The massage tables were very comfortable due to the fun heated hydrotherapy mats. The massage was great, but my girlfriend and I really enjoyed the one-on-one time we got in the sauna. We were sipping sparkling wine while sitting in a sauna and talking about how much we needed this. Definitely recommend! Especially for couples looking for a romantic time.
Melissa H.
I've been here a couple times, and the service is great. Dominic did an awesome job on my massage...I would recommend.
Susan E.
I had a fabulous massage with Dominic. He’s truly a healer. When I came in I was tense & he was able too pinpoint exactly what I needed to relieve my extremely tense muscles. He knows how to apply the perfect amount of pressure & is so knowledgeable & professional. I will definitely be a return customer.
Tim V.
I’m very pleased with my ongoing electrolysis treatment. Ala is a very professional and thorough Electrologist. She made me feel comfortable and confident about the procedure. I highly recommend this spa for Electrolysis. Ask for Ala!
Tatiana K.
My service was impeccable. Kathy was amazing from start to finish. I'm already booking my next massage for myself and fiance. Go enjoy the summer specials
D. T.
Beautiful experience the staff was great , very attentive and they made me feel like a Star !!!! I recommend Le Reve Rittenhouse , I’m definitely going back and I’m taking family remembers so they can get that experience of being pampered like a King or Queen.
Fatima K.
Great customer service...facial by Tania
Bodybynye
Awesome service and friendly and professional staff
Kamille H.
I had lashes done here and they were natural looking and beautiful! The tech was so patient and professional. I found out she's a paralegal as well which was cool. The environment was inviting, smelled good and very soothing. Highly recommend it. Be mindful of the timing of lash appointments - they tried to finesse me when I went to pay for my appointment being a few minutes longer than expected.
Veronica P.
Now I have been to about 40 spas and I have to say this place is a 5/5. This place was AMAZING, clean, professional and very comfortable. I booked a couples massage and last minute decided to also get a wax. I was very happy with the flexibility and knowledge of all the staff. Special shoutout to my massage therapist Dominic who has very gifted hands. I highly recommend this place to everyone. My body feels rejuvenated!
Chantale W.
This is the only place that I want to go now for a massage. The atmosphere is beautiful inside and Kathy does such a wonderful job. I have been looking for someone like her for years and now I have finally found her lol! I personally recommend this spot and they frequently have specials which is also a plus!
John C.
Dominick was amazing! One of the best deep tissue massages I’ve ever had. Left feeling like a wet noodle.
Micaih M.
The couple’s massage was amazing! I decided to purchase this for my boyfriend and he wants to come back again! I definitely recommend this place!
Peter C.
Nagi was just fantastic. She made my first ever waxing incredibly enjoyable. Would absolutely recommend.
Kristen C.
Le Reve Rittenhouse Spa is like a hidden jewel in the Medical Tower Building. From the moment the elevator door opens on the 4th floor you can sense the calming atmosphere. They have a multitude of services and types of massages, but I highly recommend the Deep Tissue Massage with pink Himalayan hot rocks with Melissa!
Franco C.
Went later on a Sunday so we had to call to be let in, but the location was very clean and relaxing. The massage was good too.
Sayume R.
Had a wonderful deep tissue massage with Dominic! He has a great, welcoming, and healing energy that was transmitted through his magical hands! I came in with a scrunched up neck, tight shoulders, and aching lower back and left feeling like I was walking on a cloud with my head held high!! The facilities were also very soothing. The front desk staff was friendly and they even celebrated my birthday with some post-massage bubbly! Also took my dad with me as a Father’s Day present and he left feeling great after his shiatsu massage. So worth it and reasonably priced compared to other spas in the area!
Kelsey L.
Love this place! Whether its a couples massages or I’m just buying a sauna session I never have a bad experience!
Takisha G.
I have been going here for the last 3 years and coming here is the best place eveerrr. It is so serene and relaxing. They are so accommodating, professional, and generous. This is a must go to place.
Amina D.
Highly recommend this spa. They were able to get me in the same day (very last minute). The receptionist, Sheila, was so patient and friendly over the phone and in person. The spa smells sooo good too. The atmosphere is calming. They offer an abundance of services. My masseuse, Nagi, was amazing. She could tell where my shoulders, back, arms and legs were tense. She worked diligently to smooth out the tension. I received the deep tissue massage. Though parking can be tricky if you drive, there is a nearby lot and several parking spots close. Plus, it’s downtown, so you can take the train, subway or bus and walk.
Karma D.
Horrible. I had an terrible encounter with a woman working behind the front desk who said she was the owner. Extremely rude, disrespectful and the furthest thing from hospitable.
Nema E.
I recently made an appointment at Le Reve with the hopes of treating my wife and I to a peaceful day. This experience was quite the opposite! I won’t be back..
Slow R.
This review is overdue. I was scheduled for a massage and a facial a few months back. When I told the woman at the front desk that my flip flops and robe are very dirty and that I was not going to wear them and asked for clean flops and robe - she responded “ it clean - you gays so picky in United States”. I was so offended and wanted to leave which I eventually did but not after she refused to give me a refund. I later found out that the person at the front desk was the owner Sophia Brodsky. I was blow away that the owner would act this way towards me for asking for clean flip flops and a robe. Avoid this place! Dirty mean people!
Dan M.
Le Reve Rittenhouse Spa is an absolute scam. It’s ran and owned by the most unprofessional individual and it shows throughout the spa. Any good review you read here was a “paid” review, or posted by one of the many employees that worked there. If you see how the owner speaks to her staff, you would be beside yourself. If you need spa services in Philly, all other options are better than this place - don’t waste your time and money here.
Julia W.
The massages are great, esp Dalai, but the front desk people can be a nightmare to deal with. One time the front desk woman left me alone in the spa for my appointment with a male masseur (which made me uncomfortable) so she could go home early. Also, sauna visits are supposed to be complementary with a membership, except that they’re not because they make you pay $35 extra after 7, even though the front desk people are supposed to stay that late anyway because the spa is open until 10, and no aesthetician is needed for the sauna. They really just need better client service generally.
Kent S.
Friendly staff very professional. My wife and I had a couples massage and sauna. It was a bit small but still a very relaxing atmosphere and relaxing experience.
Stacie D.
All of the staff is friendly. The atmosphere is relaxing. Kathy was amazing - best massage I’ve ever had!
Jacqueline C.
This place is on a quiet street. As soon as you go in, it is relaxing and smells very nice. The staff is very nice and explains well! They are willing to work with you with any kind of party. Just to fit our bridal party schedule, they even opened one hour earlier than business hours. The massagers we picked were two males and two females. They were all great! They all had different styles, but they were all strong and gave us the most out of our time. They even offered free drinks and chocolate for our bridal party package! This is a fantastic place. I could not complain.
Thomas S.
Best facial by Naggi
Eilin S.
You guys are the best
Ellen F.
A little tricky to find the right building (sign is small) but service, my massage was great. Thank you!
Megaen C.
Ala is a dream
Phillyface S.
If you have any back or joint pains a great place for a massage and to just relax. Highly recommend
Meghan N.
Had a waxing treatment here, won't go anywhere else now. I will be back.
Eric P.
Was one of the worst massages I've ever had. Clearly no training, understanding of a massage or interest in even trying.
Lisa S.
Poorly trained techicians, overpriced services. Management unavailable when there is a problem
Olga R.
Everything was amazing111 Thank you!
Lindsey H.
We had a party of 10 people there. We had different services including facials and massages and nails. Everything was so nice and wonderful!!! The staff was so polite and organised! I had a BDR facial and the effect is just amazing!!! My skin is just glowing and even after one service my scars from acne are less visible. I'm coming back soon to have that treatment with Ala.
Charles C.
Me and my wife had there a massage lesson. It was so spiritual! And of course it was such a wonderful experience!!! We learnt a lot! The spa was so clean even the floor was shining!
Elsa E.
I was here yesterday and I did brightening facial special with Kathy. I LOVE it!My kin looks great! Shining and moisturized!
Angela L.
Last Saturday I came at Le Reve with my friend for BDR facial! The effect is just fantastic!!! Usually I have an allergy for peels but not for that one. My skin was just glowing!!! My friend was also very happy.
Johnny B.
I was there with my wife for a massage. We were escorted to the massage room first. Loved the decor!!! There were real onyx stones on the walls!!! After massage we were escorted to sauna where we had wine and chocolates. We were the only together and we enjoyed the privacy. Thank you very much! We will come back soon!
Jillian
Went for a couples massage. Massage was okay. The sauna was not hot and the shower door was broken. Overall too expensive for what we received.
Mary W.
Everything was perfect ! Great job ladies . You will be seeing me soon
Nicole J.
I have had 3 massages and all with Kathy. Kathy is more than a massage therapist, she is a healer. The spa staff is amazing and they always accommodate my schedule. They are good with follow through on appointments and reminders. Excellent service. Again, Kathy is a highly skilled massage therapist. I bought a 3 massage package after my first visit with her because of the skill level.
Michelle K.
Nagi is such a nice person. She makes my experience more relaxing with her personality.
Christopher C.
We got the Valentine's Day Package 3 which said it would include an aromatherapy gift. Our masseuse did go above and beyond during our massage! Everything was fabulous!
Katherine C.
I come here for the BDR facial treatment. Excellent as always? Thank you!
Elizabeth D.
My wife and I LOVE La Reve!!!! Melissa Beauvery was AMAZING!!! She made our Valentine's Day celebration very special, and one we will never forget! Thank you!
Casey T.
My massage therapist Troy was excellent, professional and clearly the experienced in his craft. I will definitely be returning again.
Latisha W.
Absolutely Aaaaaamazing!
Maria M.
On Valentine's Day we had great experience at Le Reve Spa!!! I want to thank our massage therapists for a wonderful massage!!! Everything starting from the scheduling was amazing! I will definitely come back!!!
Francine F.
Staff were a tad rude and argumentative
Charlotte
Such a great place to relax! I enjoyed the massage and had nice relief and sleep after that.
Kaleigh R.
A spa run by amateurs. Over priced and unorganized. There was no one to let us in the front doors. The package we bought said “upon entering suite, you are surrounded by aromatic therapy and arhrodisiac oil will stimulate your senses”. We waited in the lobby and were put in a odd room with bizarre decor right off the lobby and could hear people in the lobby talking the whole time during our massages. The room has a creepy grandma vibe. Not spa vibes at all. They then made us walk through the lobby in bathrobes to enter our private sauna AND we got walked in on while in there. The massage itself was nice as well as the private sauna but would not recommend
Melissa B.
Friendly staff and a wonderful variety of services. I truly enjoyed my massage,facial and body scrub. I will be back very soon. Very calming.
Shaylyn K.
If I could give zero stars, I would! This place is terrible and a waste of money. I had a massage yesterday at 6:45 pm with Dalai and it was the most uncomfortable experience. He was way to rough! I signed up for a Swedish massage- not a deep tissue. He wasn't friendly or professional either. My upper back is super sore and painful today from the way to dug his knuckles into my back. I spent over $100 and did not feel relaxed during or after the massage. I am in pain today. I will never go to LeReve again. The place is also poorly set up and cluttered. Also during my massage- I could hear everything going on in the waiting area. So distracting and no relaxing at all. It was my 2nd time here - and my first visit over a year ago was just as bad. I should have known! - SK
Devy S.
Went for a couple's massage. You'd have to call the spa in order to be buzzed in. Once inside the building, we were asked to wait in a different room with walls of fake?himalayan salt wall and great ambiance. I took off the shoes and placed my bare feet on a warmer however it was not plugged in. By the time we realized this, we were asked to go into the massage room. I was massaged by the Dala (not sure if this is his name), he did a great a job in terms of putting the right amount of force. Overall, he really focused on my shoulders which was great. The massage lasted for an hour however it felt like a 45 mins massage. We then opted for a steam room however it was rather a small cubicle so we opted to lay on warmed bed with himalayan salts. All of this cost about $350 excluding the tip. it was great but not sure if i will come back!
Jaron H.
I did the couples massage. Terrible experience. However, my wife enjoyed hers .
Cruz S.
Great spa for good time and relax. Location is great and the crew is super friendly.
Agaeva S.
Great experience with Ala. Highly recommend an electrolysis. Ala is professional and fast
Donna W.
WORST SPA EXPIRIENCE OF MY LIFE!!!!!! My husband and I frequent spas pretty regularly so I know what to expect and this place was awful. The only good thing I can say is that the staff was friendly but certainly not knowledgeable or organized. First the website clearly states that certain services would be provided which were not. When we complained to the manager Gabriella over the phone she tried to tell us the website didn't say that even though we were looking right at it. The facility was not at all what we hoped for..... we had to eat lunch on a small couch in a room where we just had a body wrap. We were told there was a steam room which was a shower with benches covered in slime (probably from the last people who had body wraps which they never cleaned) and none of the jets in the shower worked. Then the facial was a joke.....no steamer no hot towel and the microderm abrasion machine was broken so she told me she could do a few extractions for no charge. The fact that a full service facial does not include extractions is just absurd. Next I was supposed to receive a Himalayan salt pedicure which never happened but I wish that was the worst of my mani and pedi experience. When my husband called to set up the appointment he asked if they did nextgen and Gabriella said no but they do gel so he said I would go ahead and do the gel instead, but when it was time for my manicure they said it was not written down and the nail tech didn't have time to do it. Obviously since we were paying $1500 to be there my husband made a big stink about it and the women who did his massage and facial said she would do my nails. Clearly this was not her specialty and I question whether everyone there is actually licensed in all the services they were providing. I was told the one nail technician came over from a Veitnamese nail salon but she went in and gave someone a massage. Seemed a little sketchy. Two days after my gel manicure they started peeling off. Not chipping but peeling off in whole pieces. She obviously did not know what she was doing. My husband was supposed to be able to sit in the salt room while I was doing my nails but they just left him in the back room. Overall it was not a good expirience but the kicker was when we called to complain and my husband gave them an opportunity to rectify everything n they said they would give us a refund of $120!!!! $120 on a $1500 bill felt insulting for such a terrible expirience so my husband told them just to keep it. We had such high expectations and we were so severely disappointed. Do not waste your money here.
Keith T.
Ong need to get another spa treatment
Amanda M.
The most relaxing place in the world. The steam room is to die for!!!
Pat W.
Excellent place
Anna K.
I will start out by saying after my bad experience, the owner did promply refund my money and was kind during our conversation. I'm still leaving a review because the lash artist (I dont think she ever told me her name) who is doing the $50 special.... Does not know how to apply eyelashes properly! Upon arrival I asked her how long she had been doing lashes and she replied "a good year and a half" so I believed her. During the 2 hour appointment I experienced nothing but burning pain, I just kept telling myself it's just from the fumes of the adhesive.... However when we were done and I looked... She as been applying the lashes TO MY EYE LIDS. They were sloppy and crooked and painful! I am certified in eyelash extensions so I know very well that the medical grade adhesive used for eyelash extensions is not safe for skin contact! You're supposed to apply the extension to the eyelash as close to the lid as possible without touching the skin. I was shocked that a prestigious spa in center city was putting out work like this. I am writing this review so hopefully the girl will learn how to correctly and safely apply eyelash extensions so no one else gets there's eye lids burned n tortured for 2 hours.
Kara K.
I had such a great massage and facial from Jasmine that I’m bringing back two friends! The salt lounge was an amazing way to start my services! I really enjoyed my time at Le Reve Rittenhouse!
Brittany C.
A beautifully decorated place, with consistently great service. Luxury products used. I walked out glowing, its worth every penny.
Louis S.
Horrible experience went here for a massage and the room was dirty, the massage therapist was not at all good at what they do it felt like a back rub at best with zero pressure. I would completely advise against anyone spending money at this place!!!
R L.
very nice place. Atmosphere is amazing.
Rachel H.
HORRIBLE EXPERIENCE Short version: don't KNOWINGLY bring new client into massage room until previous client is dressed and gone. Especially when undressed client is female and new client is male. Long version: In the interest of truth, I will detail the experience with as little emotion as possible, so those reading can judge for themselves. Yesterday I made a reservation for a couples Swedish massage and spoke with a friendly and helpful receptionist. We've never been there before, so I checked to ensure there would be a locker room or shower area we could use and was told yes there would be showers for our use. Today we arrived just in time for our massage and asked if there was time to add 15 minute reflexology at the end, and were told no problem. Reception area was lovely and pleasantly fragrant. We were escorted straight into massage room, changed in room, stowing clothing in in-room locker. Massage was perfectly adequate. Aromatherapy aspect and reflexology were fine. Room was welcoming, albeit a bit too warm and stuffy. One therapist was a bit abrupt, the other very warm and friendly. After massage we realized we didn't know if we were to change back into clothes while oily, or use ensuite shower room. Nothing was mentioned or confirmed at check in. Not wanting to do the wrong thing or waste their time I poked my head out the door (within seconds of therapist leaving) and asked. Therapist informed us she needed the room immediately for another client, that we could shower but we would need to move to another room. I asked if there were robes and she said she would get me one. I waited, wearing only a hastily grabbed sheet. She returned with 1 robe AND her next client, a man (I'm female). He came in and began removing his bags etc, whilst staring as we collected our clothes and were shooed out, clutching our belongings and 1 robe. Feeling violated (but relieved my husband was with me) we rushed into the new room and showered quickly. We checked out and left after very briefly and calmly detailing to receptionist what we felt was a completely unprofessional and scarring experience. Advice to future clients: Don't attempt to use their showers, don't expect your therapist's demeanor to create a calm and relaxing experience, don't expect to leave feeling relaxed. Advice for this establishment: Train therapists to follow certain privacy protocols. Bring in each client using a routine that explains how experience will go so they know what to expect. Create a calm and relaxing experience by making patrons at least feel safe and welcome.
Couture G.
I really luv this place... the Energy & vibe from my experience was alway great relaxing & clam I been coming to Le Reve for a couple yrs now.
Rakia W.
I didn't go there but its ok
Damaris T.
Took my best friend here today to give her a true spa experience. I received the Brightening Facial and my best friend got her first Swedish full body massage. Pros: Loved my facial, she took her time, used the full 60 minutes, took her time, detailed A+. My best friend loved her massage, she felt really relaxed after A+. Cons: I also got pedicures for us and that unfortunately was not worth the cost. It felt rushed, there were steps that were missed. My nail polish was removed, they filed and cut my nails and pushed back my cuticles, put a heavy cream on calf's and put on nail polish. It was over super fast. Pedicures I've gotten in past included: washing feet, scrubbing of dead skin all over the feet, wrapping feet in vaseline like cream to increase moisture, foot message, both legs massaged with scrub and final step polish.
Cynthia M.
I did not enjoy the spa massage. The massuse was a very little person with NO strength. I felt like I was just oiled down & not massaged. The manicure & pedicure was overpriced for the services available. Go somewhere else....a waste of money!!!!!
Christine Z.
Went with my mom for massages and facials. The massages were first, and we had a great experience. After the completion of the massage, the masseuses told us to stay in the room and the next attendants would be with us shortly for the facials. However, the wait was not short.. it was at least 30 minutes in the overheated room before anyone came to attend to us. Additionally, the two aestheticians who came in were annoyed we were not in our robes ready to change locations (although we were specifically told we would not be switching rooms). The facial experience was ok - the service itself was adequate; however, the two aestheticians were competitive with one another and not giving us straight answers (as they were constantly trying to one-up each other). Overall, we thought we would be leaving with a pretty good experience and nothing to complain about, considering it was busy and we are understanding that details do fall through the cracks. BUT, while we were changing to leave the aesthetician had the AUDACITY to come into the room and ask us to hurry up, “as they needed the room”. As someone who works in customer service, I was appalled. What we thought was a decent experience will be remembered by the fact that we were ASKED TO LEAVE. Finally, when at the front desk paying, the receptionist rolled her eyes at the fact that we asked her to break a 20 into all fives.
Marianna M.
STAY AWAY! Let’s start with the good, it’s in a really nice location. The end. Now the bad: purchased the couples package that was advertised as a 90 minute massage, facial, steam room/ sauna, chocolates and champagne. Sounds great, right? Wrong!! The massage was 75 minutes and a “fluff and buff” the facial was NOT a real facial ( no steamer, pore extraction, just 3 coats of face wash brushed on. 20 minutes apart... leaving the room at least a half dozen times. What we thought was the fire alarm was someone getting stuck in elevator... it went off for about an hour until the fire department came. Then, we were not even offered the “steam room”or “sauna” until I asked. we were led to a shower 4 feet x 4 feet that has a steam feature to it. Yes, they passed this off as a steam room. 2 adults do not fit, in 1 shower with a steam feature. To top it all off BOTH OF THE ROBES they gave us to walk from the massage room to the “steam room” WERE USED AND SMELLED LIKE BODY ODOR! We were absolutely disgusted but we’re left with nothing else to wear and no one in sight to ask for a new robe. We took a shower and got out of there as quickly as possible, taking the back stairwell given the elevators don’t work! After politely explaining the situation to the woman at the desk, she told me we should have notified someone about the robes and gave us $20 off. This place is DISGUSTING. DO NOT WASTE YOUR MONEY! As promised: i am Updatig this post in stating my money was refunded. That said, I still do not recommend this place. I commend the owners response, it’s the best lipstick applicaton on a pig I have ever witnessed.
Seneca T.
Took my sister for her birthday we both enjoyed ourselves. The staff was great its nice place to unwind. Looks great and we felt welcomed.
Chrisiris A.
Really nice place to relax and enjoy a couples massage and sauna mani and pedi or make up and facial
Ruslan B.
I brought my girlfriend in for a massage. They were so nice and accommodating. I love their comfortable robes and they brought us two glasses of champagne. The massage was excellent and the receptionist was very nice. She helped us book an appointment although it was last minute. I would definitely recommend this place.
Thuy T.
My husband and I went in for a couples massage and left extremely relaxed and taken care of! After our massage we enjoyed some relaxing time in salt energy room and were provided with champagne and chocolate... a perfect touch!!!! This was one of the better facilities that we have encountered, we will definitely be coming back! Thank you Le Reve
Miroslava A.
I also see Alla for various services, and she is wonderful. She has amazing hands and is also a nice person. I would always recommend her to anyone.
Ruslana H.
I had such a great service with Alla provided in a cozy modern Le Reve Rittenhouse Spa. I had done electrolysis service and satisfied with my choice. Alla is amazing person with 20 years of experience. Administrator and director are great people. They also offer different skin and body care procedures. I will always back to this place. Highly recommended, stop in for any visit. . . .
Maria M.
Beautiful place, relaxing atmosphere with exotic ambience. Himalayan salt beds, sauna, couples massage, facial treatments - totally luxurious experience!
Ana E.
salt room is so relaxing!
Tina E.
Everything was great, very comfortable and clean.
Vita E.
Best makeup artists ever! Very creative and professional.
Oles A.
Wonderful place! I have been here with my wife we bought spa after dark. The massage was so relaxing, everything was just fantastic!!!
Darren M.
I purchased a massage as a birthday gift for my best friend. It was an incredible experience. The process of booking the massage was super easy and the front desk attendant was very nice. The massage itself was absolutely fabulous from what I was told and he thoroughly enjoyed the facial that was apart of his package. I would definitely recommend this place to anybody and the location is so convenient in the heart of everything. This is a place to check out if you are looking for reasonable prices and a great atmosphere.
Mayra Elizabeth V.
Just left Le Reve.... I decided to give this place a chance in spite of reading the poor reviews. I have to honestly say that it was the worst couple massage experience I have ever had. First off the building that you walk in (Medical building) smells like moth balls and elevator looks dilapidated. Hostess was very nice and pleasant. Once the “massage” started, I could hardly understand what the two ladies were saying to us. They both were nice but heavy accents and had a resting bothered face when talking to us. I had asked for the deep tissue massage and my fiancé was getting the Swedish “massage”. I can honestly say that this was a straight up RUB DOWN vs MASSAGE. It wasn’t even a deep rub down!!! I almost asked the lady if she was actually going to start massaging me! But I didn’t want to make a scene, since this was a birthday gift for my fiancé. While we were getting massaged, you could hear the couple in the adjacent room showering. They actually move you right next door to the sauna room if you are lucky. If not they walk you across the waiting room in these goofy colored robes and flip flops from the .99 cent store. The sauna room was a mess and looked like someone’s bathroom. The champagne glasses they gave us was some cheap Verdi and I could have done without. After you are done in the sauna room... you basically walk out into their supply closet/ coat closet to the waiting area. Not worth the money at all!!! Save your money and get a massage somewhere else. Even the mall massage places would be a step up from this place! Like I said the staff was nice but didn’t really care to ask why we were disappointed and dissatisfied!!! DONT GIVE THIS PLACE A CHANCE LIKE I DID!
Pas C.
Don't waste your money. they just apply lotion on your back and arms. They rushed the manicure and pedicure process the polish comes off immediately after it's applied.
Tiffany M.
I had a great experience at Le Reve yesterday! My back has been bothering me - it's been really tight, so my husband got my a gift certificate for a deep tissue massage at La Reve after hearing good things about it. I was able to get an appointment for the time I was looking for which is always a great start. The spa itself was nice - I was really impressed with the room where I had the massage, really big with luxurious decor which was different than other spas I've been to. The massage was amazing - exactly what my back needed. The massage therapist found my problem areas and worked them out. If I get another deep tissue massage, I will go back to Le Reve and I'll recommend it to others.
Connie B.
It was the best massage ever.
Kevin
Service was just OK. The 'champagne' was not champagne at all. The massage was just decent. The massage room was cold. It was expensive. We were cut short on our massage time by 10 min (but they did refund some money). The front desk staff (younger Asian woman) was friendly and great.
Alaina Q.
Found this place last minute during a short trip to Philly, recommended by hotel concierge as "best" place around, our appointment was at 8pm, we arrived to find the masseuse getting ready to leave and annoyed that her last appointment actually showed up, incredibly rude and rushed service. The massage itself was probably the worst I've ever had, the atmosphere is not welcoming, it smells poorly. They basically turned the lights off as we were rushed out. Do not recommend this place it is horrible and not worth the over priced crappy service.
Katie F.
This was the absolute worst spa experience of my life; from a 30 minute wait for services, to rushed and incredibly unprofessional manicure to being rushed out of the relaxation room after my massage to make room for other customers to not even being permitted to use her sauna which we paid extra for in our package to hidden charges at the end of our service. Furthermore, they have been emailing and texting me without my consent as I have unsubscribed from the mailing services (for which I never signed up) multiple times. Do not waste your time or your money, go somewhere else, this place is atrocious.
Rachel R.
I see Ala for facials, hair removal and body treatments. She's wonderful!
Nicole T.
I went to Le Reve for the couples spa. It was okay. As I was getting my massage, there was noise coming from outside. I was able to hear people laughing and talking. In addition, there was some banging noise that disrupted my relaxation. The banging noise was out of their control, as it was upstairs. My massage therapist (Nadine) was okay. She seemed quite intense. Idk. Not my favorite. I did not enjoy the massage as much as I thought I would. My boyfriend on the other hand enjoyed his massage very much. We got champagne and exactly 4 chocolates. Overall, it was okay. Don't think I would go back.
Gina R.
We came to this facility for a bachlorette day. We got the salt room option that came with a bottle of champagne and chocolates. We were given a half drank flat bottle of champagne and a half drank bottle of wine. When we asked about a different bottle of champagne (and I had seen someone carrying several bottles in the hall), we were given a warm bottle of sparkling raspberry malt beverage. Giving people half drank bottles of alcohol from other customers, is not acceptable and unsanitary. The massages were ok. The woman who did the nails of the BRIDE was terrible. She messed up a nail, the nail that was her ring finger that would appear in pictures, and when the bride politely asked her to fix it she said "that is your nail", which it very clearly was not and it was a blob of polish sticking out the side of her nail. Finally the woman filed it, but there was part of the nail that had no polish and the woman refused to fix it. She then walked off without doing the bride's pedicure, which I then had to inquire about. She came back and said it must not have been scheduled, like it was our fault. I double checked my reservation and it clearly had a pedicure and manicure on her reservation. It has only been 4 days and 2 of her gel toe nails have come off. Gel should last for several weeks, and this leads me to believe they were done poorly because the woman didn't want to do them. One of the girls was charged too much for a regular manicure and pedicure + french. When she inquired as to why the price was so much, she was told that is how much it is. When I went back and checked the prices in the brochure, she was definitely charged too much. Customer care was atrocious. We spent over $600 in the establishment. I would not recommend the spa to anyone and I am very dissapointed that the bride's special day was handled so poorly. We could have received better treatment for way less money at the cheap nail salon down the street.
John M.
Nagi and Kathy gave my wife and I an amazing couple's spa treatment that was well worth the cost. Both were amazingly attentive and went out of their way to give us an amazing experience. The facilities were calming and beautiful, a perfect setting for a romantic and relaxing pampering.
Pnigos
I had a fantastic deep tissue massage with Alexandra! Clean, professional and nice, not easy to find though.
Pato H.
I am a owner of big corporation and I LIKE to send my friends to spa every mount and i fined a perfect SPA I love it and my friends very happy too.
Pat H.
hello everyone i am a spa lover and get massages all the time my favor SPA LE REVE -my dream everything is great here
Veena K.
the lady does NOT know how to wax I have been getting waxed for the past 5 years and i have never felt so much pain, at one point i felt so much pain that i almost told her to stop.
Kellie M.
I scheduled an appointment for Spa After Dark1 and was led to believe through various emails (one of which was an itinerary that laid out the entire appointment as 4 hours) that this appointment should last 5 hours....then 4 hours....then we get there and they rushed us out at 7:45pm instead of 9pm as stated in the itinerary. The receptionist was extremely unhelpful and the therapists had left by then. The receptionist tried to say that our appointment began early when we actually began right on time. It was a Sunday night and they made it clear they just wanted to leave by the way they rushed us through everything. Don't have appointments on a Sunday if you don't intend to live up to your "#1 Spa in Philadelphia!". I'm highly disappointed and will not be returning.
Julie L.
so i went in for a shistsu massage and the lady dug so deep i was tapping out and she said "oh just hold its supposed to hurt--your muscles are so tight". i told her it hurt and to stop and she kept going at the same pressure pretty much. i thought they were going to use feet to do the massage--nope she used her elbows all the way. she also did my facial and got alot of serum or cream into my eye which was annoying because i have contacts and it gets blurry. im never coming back.
Chervon K.
I must say that the massage was nice but the pedicure was horrible. There was no warm towel used. I couldn't get gel polish because she said she didn't have enough time. I was never contacted to make a deposit for my services instead they charged a card I had on file from a year ago without my consent.
Lisa S.
Great customer service. The couples room is adorable! Roman gave an amazing deep tissue massage. Will definitely be going back.
Y Y.
I went to Le Reve last Saturday with a few of my girlfriends. I hesitantly agreed to a male massage therapist after they told me that a female therapists was not available. They introduced me to Anthony and he quickly put my mind at ease. He took the time to ask me questions and reassured my comfort level. His hands were simply incredible! I wish I could afford a massage every week.
Anna K.
I stumbled upon this spa during my last minute search for a spa in Philly, in hopes of finding a relaxing atmosphere and a skilled masseuse. I made a mistake of not calling first and booked on line. I got exactly what I was looking for but the spa offers so much more and after seeing all of their amenities, I wish I had more time to try additional treatments. Friendly and courteous staff, very clean and cozy place, tastefully decorated. I am definitely coming back with a group of girls for a spa party next time! The place is also great for couples. Glad I found it!
Zada P.
I bought a group on for a beauty Rx facial not knowing what to expect. It was the best skin analysis that I ever had! Putrid was by far the most knowledgeable anesthetist I had ever encountered. She was professional and the facial was fantastic. I am looking forward to my next appointment.
Kewl K.
The decor was lovely, the staff was very well spoken and provided excellent service. Went for the Valentines Day massage package for me and the wife as a holiday surprise and my wife was beyond impressed and I was shocked as well despite researching this place for months. We cannot wait to go for a second time!
Kaitlin S.
Massages were amazing and service was great. I got a deep tissue massage and my wife received a prenatal massage. We both loved our masseuses, they were very professional and accommodating. We will definitely be returning in the future.
Geoff M.
Massages were amazing and service was great. I got a deep tissue massage and my wife received a prenatal massage. We both loved our masseuses, they were very professional and accommodating. We will definitely be returning in the future.
Kaiyaj
Receptionist is Rude and Unprofessional. Only reason I am giving one star is because there isn't a lesser option.
Tuan L.
good
Rusty S.
I wanted to give 1 star due to the arrogant and condescending attitude displayed by the owner Sophia but at the end of the day it will hurt her staff more then it would hurt her. I went with a Travel Zoo voucher that listed a number of different massages I can get. One of those massages was an aromatherapy massage. We filled out our form listing our name, problem areas and what kind of massage we wanted. We selected the aromatherapy. On the way out we were charged an additional $20 because "Aromatherapy was not included." This trip was for my girlfriends 30th birthday and I did not want to put a damper on the day by creating a scene so I paid the fraudulent up-charge and decided to let travel zoo handle it from there as they also never gave us our gift cards as it was clearly stated in the package. A few days later and a call to Travel Zoo I come to find that the oils used in the aromatherapy are not included in the voucher which is why they charged me. So I wonder to myself, what is an aromatherapy massage without the aromatherapy oils? I spoke to Sophia who didn't even apologize until I called her out on it. She said to me "Well if its $20 we are talking about then I will just refund it." No apology, and just dripping with "I am better than you." Yeah, $20 is not a lot of money. But thats not the point. The point is I bought a voucher for an aromatherapy massage and I expect to get that massage with no additional cost. If Sophia forgot to list a clause stating there was an up-charge for these magical oils then that is a Sophia problem and not mine. And to top it off she did everything in her power to blame me (well you filled out the form that said aromatherapy) and her employees (well they probably didn't know you were with Travel Zoo.) So which is it Sophia, did they up charge me because they didn't know I was with Travel Zoo, or did they up charge me because the oils were not included? She constantly put her foot into her mouth trying to cover up her previous excuse. A good owner who works in customer service should have apologized first, made the refund and then contacted Travel Zoo to make the corrections to the verbiage. All this woman did was blame everyone but herself. I am now seeing why this spa only has 3 stars and not 4 or 5 like most Rittenhouse spas do.
Rusty S.
I wanted to give 1 star due to the arrogant and condescending attitude displayed by the owner Sophia but at the end of the day it will hurt her staff more then it would hurt her. I went with a Travel Zoo voucher that listed a number of different massages I can get. One of those massages was an aromatherapy massage. We filled out our form listing our name, problem areas and what kind of massage we wanted. We selected the aromatherapy. On the way out we were charged an additional $20 because "Aromatherapy was not included." This trip was for my girlfriends 30th birthday and I did not want to put a damper on the day by creating a scene so I paid the fraudulent up-charge and decided to let travel zoo handle it from there as they also never gave us our gift cards as it was clearly stated in the package. A few days later and a call to Travel Zoo I come to find that the oils used in the aromatherapy are not included in the voucher which is why they charged me. So I wonder to myself, what is an aromatherapy massage without the aromatherapy oils? I spoke to Sophia who didn't even apologize until I called her out on it. She said to me "Well if its $20 we are talking about then I will just refund it." No apology, and just dripping with "I am better than you." Yeah, $20 is not a lot of money. But thats not the point. The point is I bought a voucher for an aromatherapy massage and I expect to get that massage with no additional cost. If Sophia forgot to list a clause stating there was an up-charge for these magical oils then that is a Sophia problem and not mine. And to top it off she did everything in her power to blame me (well you filled out the form that said aromatherapy) and her employees (well they probably didn't know you were with Travel Zoo.) So which is it Sophia, did they up charge me because they didn't know I was with Travel Zoo, or did they up charge me because the oils were not included? She constantly put her foot into her mouth trying to cover up her previous excuse. A good owner who works in customer service should have apologized first, made the refund and then contacted Travel Zoo to make the corrections to the verbiage. All this woman did was blame everyone but herself. I am now seeing why this spa only has 3 stars and not 4 or 5 like most Rittenhouse spas do.
Rebecca R.
Le reve was amazing. The staff was friendly and accommodating on short notice. Michael gave me by far the best massage I've ever had. He's incredibly knowledgeable, was able to listen to my needs and gave me exactly what I needed. Great experience all around!
Justin G.
Overall score 4 stars - the deep tissue massage was really good, I enjoyed it. Place was clean and cute. No luxury amenities like steams rooms, sauna etc. And the music kept skipping (they fixed it for us after about 10 mins but no big deal) extremely good value, I paid $88 for a 90min deep tissue. I would come back.
Steve C.
not the best, maybe the worse I have been to so far, it's not worth what I paid for, sadly~! I know I won't return! Oh, why I said it's not worth what I paid for was because she was not very professional from the experiences I have gotten in the past. I thought I'd give it a try out... but left with a big disappoitment, unfortunately~! Be aware, anyone can leave the feedback on this site I just noticed, but I did go, and pay for the unexpected experience~!
Susanna K.
I visited Le Reve and found it to be warm and inviting with friendly staff and nice amenities. This is a great place for couples massages and celebrating special events.
Kayla W.
So this was my first time ever getting a bikini wax from them and it was by far to most painless treatment I've ever had! Walked in and went right to business, had absolutely no wait. I believe I was with Maggie (I didn't catch her name) - but she was absolutely amazing. I loved everything about it and will 100% be going back. This is my new go-to place!
Kaja C.
This place is amazing! Were do I begin... My friend, who was visiting from Israel and I had body scrubs, facials, mani & pedi, make up application and relaxed in the sauna. The service was exceptionally superior, every service we had was above five star. The technicians were highly skilled in their craft and had excellent interpersonal skills. The decor in this place is incredible! From the moment we walked in we felt the positive vibrations and throughout our approximately 6 hour stay, those vibes didn't change, in fact it was enhanced by the services received. My friend is still talking about her experience. The owner, receptionist, and the entire staff is totally awesome! I am just moving to Philadelphia and am so excited that I have a new spa home! I would highly recommend this place...Regina
Bobzilla B.
I had a great massage experience at Le Reve Rittenhouse spa.They are very professional ,I hadTanya and Nagi and they were the best massage therapist I have experienced in Philadelphia. It is beautiful spa in a very nice location . You should visit this beautiful spa for yourself and I'm sure it will be a memorable experience.
Kulveer S.
Great experience , soothing environment. Also the hot stone massages are to die for , always felling relaxed and tension free afterwards. It is perfectly located in the heart of philadelphia.
Lina S.
Great experience , amazing environment. Get my waxing done here and have never left displeased. Also the hot stone massages are to die for , always felling relaxed and tension free after.
Anna K.
I've been going to this place to see Alla for electrolysis and she is absolutely amazing. I have been to many other places and nothing compares to her work! She is so professional, attentive and takes her work very seriously. She makes sure all her equipment is clean, which is very important to me because it's easy to get an infection if the equipment isn't. Also she will give you the best advice and is the nicest person. I would recommend Alla to everyone, she is the best electrologist in the city!!!
Mike B.
I recently visited the spa with my significant other and I must say on both our behalves we have almost never experienced this level of satisfaction anywhere in the city. The staff is absolutely the most pleasant of people in the city of Philadelphia. There wasn't a moment that passed by that we were not catered to. Let's just say the champagne never stopped flowing. To the services they offered, the massage, the facial, and our body wraps.. everything felt great. All I have to say is if possible I would spend every weekend to this spa.
Aluska K.
This rating of "5 stars" is only for Nona and her waxing services. I have been going to Nona since 2006. I have gone to multiple salons, and Nona is the only one who sincerely does the best job. I usually do not write reviews on google, good or bad, because I do not believe that half the people who review are "real customers". I truly believe for a review to be real you need to use names of people who provide the service. I recently read a review which did not use names and gave the salon a bad score. I believe that either the individual lied about going to the salon for services, or has not been going to waxing salons for years to get waxed as she stated. Anyone who is a veteran in getting waxing of any kind knows, if they feel the salon made a mistake (i.e. burned them, did not fully removed the hair), the client has 24-48 hours to contact the salon and come in so the salon can rectify the situation. 1. Almost every salon in the tri-state area uses a paper covering on the bed sheets, and I get waxed once a month the paper lasts the entire waxing session. 2. Modesty- if you are coming in to get a bikini wax of any kind what kind of modesty do you expect? The better question is do you want all of the hair off, or be modest and have patches of hair remain and be unhappy with the wax? Plus the disposable thongs get in the way! 3. I do not know anyone who is not covered in wax, that is what wax remover is for and is given to the client after the wax. If you want an amazing wax request Nona, at the salon. I have been going only to her for brows, underarms, bikini, and full legs since 2006. She is efficient, uses small sections, and does not reapply wax more than twice to an already waxed area. I do not get the disposable thongs- I find they get in the way, but if you want them and they are not offered, than request them.
Mako D.
This place looks nice on the outside but STAY AWAY! I went here and the first thing I noticed was the bedding has a blanket under the flimsy paper cover, which if you have ever been waxed before, you know, the paper doesn't last long. That means customers are sitting on a blanket that has been used for every single other person who had been there throughout the day. Secondly, they don't give you anything to preserve your modesty. I was told to just get undressed and get on the bed. The next thing I noticed immediately was they reuse the wooden sticks in the same wax container. THIS IS A BIG NO-NO!!! For sanitary and safety reasons, each dipping of the wax should be a different stick but they didn't change sticks. GROSS! Lastly, the technique the lady used really sucked. I kept telling her she was pulling so fast that she was literally pulling my skin and tearing me, and she just kept going and ignoring me. I have several bruises from where she pulled the skin so hard. Not to mention, I've been waxing for more than 15 years and I know waxing shouldn't hurt like that. It was so awful, I almost told her to stop. After she finished, I was covered in wax that wasn't removed and was sticking to my clothes all afternoon. She was so rushed for time, even though I had made the appointment several days in advance, that she couldn't be bothered for any kind of customer service anything. This place was terrible! I definitely will NOT be going here again and I certainly won't be recommending it to others.
Katie H.
My love and I recently purchased a couple's spa package at Le Reve on a Sunday evening. We chose the Couple Massage II package and had a massage and a salt scrub which were both magnificent. We would both go back for the treatments alone. But the best part for us was the private suite which included our own bathroom, sauna and steam shower! At every other couples massage we have experienced, we are separated into the women's and men's area's and then meet again once we get on the massage tables……But at Le Reve, you stay together the WHOLE time! It was such a pleasant surprise and absolutely one of a kind. First we had the use of a private sauna before our massages and then, after our salt scrubs, we had the use of our own private steam shower…it was incredible and romantic. Most definitely a hidden gem in Philadelphia and we can not wait to schedule our next spa experience at Le Reve Rittenhouse Day Spa.
Crystal E.
Amazing Spa, phenomenal services and hospitality. My favorite get away.. So amazing I hosted a party for a few politicians and great women in leadership. Must visit
Michael A.
I was on vacation in Philadelphia, and visited this spa in the Rittenhouse square. Their service was great, the staff were very friendly and fun to talk to. The massage I got was the best I ever had and made me feel completely renewed afterwards. I'd recommend them to everyone that is looking for a day spa in Philly.
Leonora S.
Dr.Robert Skalicky and his staff were very nice and the results were excellent!
Julie J.
Decided to go out and relax and a friend recommended The Body Klinic. The place is small but the service was great. I treated myself to a massage and a facial. The atmosphere was soothing and the massage therapist had magic fingers and was a great lady to talk to.
Gamerboyextreme
What great people you are guys! I loved my bikini wax. Usually it is very painful, BUT with Sophia's skilled esthetician who did it so perfectly and quickly, I was amazed at how fast it went and how I did not cringe as usual. She put wax in narrow lines and took off little by little - not the usual huge area of wax being ripped off your most sensitive area! I look nice and fresh and smooth and I love it! Thank you girls! My next wax will be at your place!!! Yelena
Nathaniel S.
Perfect perfect perfect what more can i say. Body Klinic rocks. I really enjoyed the swedish massage and even saved 20% with their new customer special!
Olya B.
It was my first time there and I LOVED IT! I did a body wrap and a massage and was amused by their hospitality and service. Amazing people, know what they're doing and don't just brag about it. Overall, amazing quality care personnel. I recommend it to everyone. Don't rely on bad reviews, come and see for yourself. I was skeptical at first too, but after coming there I proved myself wrong. I'm glad I made that call and listened to my friend who recommended the place.
Rosanna I.
The worst spa in Philadelphia. The customer service is non existent. Don't even consider coming here unless you want to be yelled at. I can't believe I fell for previous reviews.
Denise B.
I really like this place in Philadelphia, PA and always trying to find a time for visit. Last time I have been at The Body Klinic for a Rejuvalux and Rejuvenate treatment and I left feeling like the world is right again. Three hours of Day Spa treatment with Signature Facial, Swedish Body Massage and Spa Manicure made me feel younger and healthier. The complimentary Blue Larimar stone necklace was a nice touch and beautifully goes with my eyes. The atmosphere there is always calm and relaxing and the staff always makes sure you have what you need. It is nice and clean but yet relaxing and hypnotic. I definitely recommend The Body Klinic!
Susan Y.
Before New Year Eve my girlfriends and I went to The Body Klinic Day Spa located in Philadelphia, PA for a girl’s day. This is was Awesome! Our manicures, pedicures were great and the hot stone massages are definitely worth the money, very relaxing! I also got the best facial I have ever had! We felt really pampered in the process. Everyone was friendly and professional there from the receptionist to the therapists. We enjoyed the atmosphere, so nice and cozy .It was a great first time experience for a first time spa goers! This is my place to relax and have fun.
Grace M.
excellent services. strongly recommend~!
Clotilde W.
Well worth the trip to Philadelphia to visit The Body Klinic salon and day spa. The staff is super friendly; the service is superb and they do an amazing job! I've been to this salon to do waxing a few times (eyebrow, lip, and bikini) and Signature facial. If you are in this neighborhood, please stop by and see them. You won't be disappointed. Would completely recommend The Body Klinic and will definitely be a repeat customer!!!
Holly Lentz K.
I have been here several times for deep tissue massages. Two different people have helped me and I was very happy with the result. Both massage therapists were concerned with my comfort and attentive to my requests. I have not always been so pleased at other places and I appreciate the good service and the excellent deep tissue massages.
Nadira B.
I felt completely hustled and treated very poorly. I will never return to this business!!! The owner doesn't understand that if she treats her customers well, they will return. I purchased a Groupon special: 6 chemical peels for $199, which was the maximum option for this Groupon. Before I purchased a Groupon for $199, however, I called the company and spoke directly with the owner, Sofia. I asked Sofia if she had my specific chemical peel and if that peel was included in the Groupon package. She specifically said that she has my specific peel and that it was included in the package. When I arrived, however, Sofia said she didn't have my specific peel but that she has another comparable one. However, in order to achieve the maximum results with this peel, she said, I had to pay an additional $50 for a 30 minute facial. I didn't not come there for a facial. I came there for my specific peel. Trusting in her, nevertheless, I paid the $50. During my second visit, Sofia became irate and demanded that I pay an extra $25 for each peel included in my Groupon package if I wanted this specific peel. She must have forgotten that she initially stated that she had this peel and that it was included in the Groupon package. Because of time and my schedule, I agreed to pay an additional $25 over the Groupon rate for my second peel and for each of the remaining 4 peels left in my Groupon deal. During my third visit, Sofia stated that she cannot get this peel but she can get me a comparable peel similar to the one I initially wanted; but, it would cost more than the additional $25 over the Groupon rate for each of the remaining 4 peels. I couldn't believe it!!! She was finding ways to charge me more money for each visit for a service I didn't want and wasn't sure if it actually worked on my skin. I finally said NO. Enough is enough!!! She already lied to me. Furthermore, what was she going to charge me for during my third, fourth, fifth or sixth visit? Again, I will never return to this place.
Eleonora A.
I have been a frequent client of Philadelphia's The Body Klinic Day Spa for a year or more and they have always made me very happy. I go there to receive biweekly brow waxes, I have gotten my hair cut and styled, I have received their body treatments, and everything has been great. The prices are reasonable. The staff is very friendly and makes everyone feel at home. I highly recommend this Day Spa to my family and friends.
Rahel S.
My girlfriends and I went to The Body Klinic for a girl’s day. This is was Awesome! Our manicures, pedicures, and massages were great. And our facial was great as well!!! We enjoyed the atmosphere, so nice and relaxing .It was a great first time experience for a first time spa goers! Definitely will be back with our boyfriends.
