Reviews
John Fun T.
Eva is the best in skin care. Wonderful process with her and skin looks marvelous. Very knowledgeable and smart. Especially with new techniques. Highly recommend Eva! Beautiful ????
Steph S.
Location is sketch but had a great massage experience.
John Fun T.
Eva is the best in skin care. Wonderful process with her and skin looks marvelous. Very knowledgeable and smart. Especially with new techniques. Highly recommend Eva! Beautiful ????
Steph S.
Location is sketch but had a great massage experience.
Chase P.
Painful experience and I’m not going back there again nor will I refer. Anyone there. I’ve had better facials before. ????
Jennifer V.
One of the best massages I’ve ever had. David zeroed in on my pain and worked magic. He’s an incredibly intuitive therapist. I felt great after walking out, but it was really the next day that I realized how much different my body felt. Thank u so much!
Jeffrey W.
I’ve gone here twice now and both experiences have been great. Jose is your man if you have tough knots and kinks to work out!
Kate W.
The massage was just what I needed after sitting hunched for months working from home. Hot towels were ?perfection?
Alejandra B.
My massage was so amazing & professional. He always was asking me if the pressure was good. Love every minute & the facial was great as well????
Bryan H.
Both the facial and 90 minute massage were top notch. Upon arrival we filled in a brief questionnaire to highlight any allergies or issues we might be having. Afterwards we were greeted by two friendly therapists who then worked on my problem areas. I left feeling refreshed, relax, and invigorated. I would highly recommend.
Betty L.
Tracy is amazing like always! She is very sweet and just an overall 10 star experience. I initially came here because my go to spa closed down due to the pandemic and this was noted as their sister location on their website. I'm glad to haven chosen Qua for my routine Services now. Definitely more conveniently located by the freeway. I Love how clean and simple this spa is too Which is a must because of the OCD in me ????
Karjin 25
I had a good foot reflexology at Qua. Felt very nice and relaxing. My friend had Deep Tissue Massage and she loved it. Since her birthday was tomorrow, they asked her to choose aroma fragrance massage oil as a freebie which is very nice of the staff. Both of us had a very good time. If time allows, I would love to visit again for Deep Tissue Massage along with my best friend.
Dean P.
Deep tissue massage was phenomenal. Feel like a giant jelly right now.
Paige D.
Tracy provided a very thoughtful and relaxing oxygen facial with microdermabrasion!
Youa T.
Amazing spa experience in the middle of a busy city!!! Knowledgeable staff & very friendly. I would highly recommend ???? We had a facial & a massage.
Marie Cota L.
Really enjoyed my enzyme peel + oxygen Facial with Nina, it was super relaxing and appreciated her step by step explanations as it was my first time getting a facial! Also the aromatherapy and massage were great. She even took before and after pictures so I could see the difference the treatment made
Karla
Visiting SF and made a stop here! Amazing spa, got a mini facial for my mom and I and we both loved it. Nina and Eva took care of us and they were great! Super kind and caring staff, will definitely come back if i find myself in the area again!
Harmony
Feeling down and Megan was so kind and lifted my spirits. Thank you so much.
Jessica G.
I just visited QUA for the first time and have already booked my next appointment. I had a massage with David and a facial with Eva. Both were fantastic. David was really friendly and lovely to talk to during the foot soak portion of the signature treatment. Once the massage started, he was respectful of the quiet relaxation time and really paid attention to my problem areas. Eva really knows her stuff when it comes to skincare. And while I don't love extractions, that was only a small portion of the facial. The rest felt great and my skin looks amazing! I swear my pores have never looked so tiny! Treat yourself. It's worth it!
Mona J.
I had my first facial in what felt like forever! Eva did a wonderful job, thoroughly explaining the process and being sure to tailor to my skin. Front desk staff was also very kind and professional!
Sharita C.
I went to Qua as a birthday present to myself. I had Imani for a 90-minute session and she was absolutely wonderful. The foot scrub she used was wonderful and relaxing. Also, her massage technique is outstanding and her service was great. Can't wait to return.
Melanie L.
I got my first facial (referred by a friend) and let me just say that Julia was so soothing and gentle that I almost fell because I was SO relaxed lol! She was so great! I will be back prob the same week. The creams and oils are sensitive skin friendly too! Front of house were super attentive and kind.
Dolores B.
Ask for joy if you like deep tissue. It's the only time I've felt satisfied by a deep tissue masseuse. I've always felt like they never got deep enough. This was not the case. Worth every penny. And the little room you go into afterwards is so cute. It really completes the whole experience.
Frances R.
The staff here are so sweet and friendly. I came here for a massage and bath. The bath was very relaxing and I got a great view. (Check out the pictures and you'll know what I mean) They gave me a little goodie bag and card for my birthday. It was so sweet of them. My massage therapist got rid of a lot of my knots and has a great sense of humor. It is definitely worth coming here.
Bonnie C.
Such a good price for the quality of the massage. I gave 4 stars due to the noise level and the thin walls but other than that I will definitely be going back. QUA, The SPA at SOMA GRAND is amazing!
Mehul P.
I don't normally write a review on the places I visited but this SPA deserved it. Me and my wife, together with our friends, visited San Francisco for a week and decided to have a full body massage before our flight. We often go for a massage like twice a month and had a lot of massage throughout our life but the experience at QuaSpa was the BEST. The massage therapists were all exceptional. All I can say is WORLD CLASS. A combination of Swedish and QUA Signature massage is perfect. The staff are all very kind and friendly. If you want to be pampered and experience an amazing massage then I recommend that this is the place to go. Overall, BEST one ever!!!
Marilyn M.
Every time we walk into this place it's like we've died and gone to heaven. Best hot stone massage in town, hubby swear by the deep tissue, their peels and mask rejuvenate not only your skin but your soul!! Everyone is pleasant and happy. Best place to get pampered!!
Megan C.
My masseuse did a great job in a 45 minute session. I'd have to say one of the best massages I've ever had. All in all a very pleasant visit and I would recommend.
Sally H.
biased review (hello ken!)...love, love love. beautiful gem...and it's been too long! great atmosphere...pretty much anything you need to get loose and refreshed. love.
Loretta W.
The SPA at SOMA GRAND is soothing and relaxing without being pretentious. I try to get here every couple months. They have very nice modern facilities, I especially like the side-by-side sauna and steam room. Everything about The SPA at SOMA GRAND is comfortable, the staff is friendly, and they always have a great selection of healthy edibles.
Carrie B.
Felt like little soft pixie hands came and melted the tension out of my feet, legs, and back. Totally relaxing. all those knots in my back are gone. Everyone should come here at least ONCE!
Amber A.
The massage therapists are great. However, one of the guys at the front is super pushy and tells the customer what to tip. I will probably try to find another spot after my last experience.
Carmen S.
I went here, the ambiance(inside) is fine. Nothing outstanding. The customer service is fine, nothing outstanding. It's highly overpriced given the outcome of the work. I got a combination of work done, it did not help me ultimately. Manicure chipped within 5 days, breaking out despite the amount paid for a full facial. I don't think I'll be returning under any circumstances. I don't recommend going here either.
Christopher B.
Nice people. Good service. Enjoyed my Swedish massage & a facial. 4 stars because I didn't like the tea.
Jennifer H.
Had a really lovely Mani pedi, facial and massage here.
San F.
Been there once, never go there again. Atmosphere inside is nice and calming music, yet professionalism is less what you expect. Comparing to alternatives in the city for the same price range, look for places near Japan Town, your welcome.
Osborne A.
I had the best experience at QUA, The SPA at SOMA GRAND !! It's a beautiful salon/spa with a friendly and knowledgeable staff!!!
Jerome S.
Good service, great people!
Tetyana M.
This place was okay. Atmosphere and the employees -outstanding. Offered delicious water and tea to me and my friend when we were getting our nails done. As far as my manicure went - it is far from outstanding. Right hand looks acceptable,left hand looks like was painted on by my ten year old sister. Just looks sloppy and there was nail polish around my skin and stuff. Not too happy. Picture was taken not even a half hour after the manicure.
Spencer A.
My wife had a terrible customer service experience at the Qua Spa which really soured us on the place. My wife had a gift certificate (through Groupon) for a massage at Qua, and was excited for the experience. But when she arrived, she was told that she could not use it because she was pregnant. Further, she was told that she could not apply the gift certificate towards a pregnancy massage (and pay the difference). Nor could she use the massage after her pregnancy, because it would have expired by then. Nor could she transfer it to someone else that wasn't pregnant. She asked "is there any way for me or anyone else to use this certificate?", to which they replied "no". They had an opportunity to really impress us with their customer experience and care, but fell short.
Gary L J.
Love it, massages are great, facials are great, manipedi = great!
Sarah C.
The best korean spa I've ever been to. The place is clean and service is excellent. I had the honey milk tea scrub and massage. The scrub was amazing, left the place feeling silky smooth. They also have great snacks for after the massage.
Hayal K.
Horrible massage - she literally had NO idea what she was doing. Don't even try it, you'll regret it!!
Andy M.
Small.place but good service
Gozde M.
The massage was very poor. The masseuse did not know the technique. I am sad to say this because the staff was very friendly. All in all, I’d never go back and wouldn’t recommend.
Fredrik L.
Had a great massage, though appointment was 15 min late.
Karly T.
Hands down the best massage and facial I’ve had. I’m so glad I did the package with both instead of just the massage. It was incredible and the entire staff was so professional and friendly. Next time I’m in San Francisco, I will be back!
Chinyere N.
Was in San Francisco for the weekend and my appointment at another spa fell through so booked this place last minute. I paid for a 60 minute deep tissue massage. I will preface this by saying I am athletic and typically get a massage every 4 weeks. This was one of the weakest deep tissues I have had. Despite requesting firm pressure on my My husband said the same of his massage as well. There are some pros - - facilities are nice, staff was friendly but the massage was "meh".
Robb S.
Excellent massage, facial, mani and pedi!
Allison V.
I got a 60 minute deep tissue massage with Melissa, and it was one of the best massages I've had to-date. Relaxing from start to finish with just the right amount of pressure.
Joan F.
Great job w/ eyebrows
Sara G.
Owners are super friendly Got a 90 min massage with Christina Oxygen facial with MY Henry and My checked us in. The spa itself is very clean and nice Only thing is the massage room walls are really thin and my husband could hear the full convo happening outside from the ladies getting their mani pedi. Would def come bk again
Paula R.
Owners are super friendly Got a 90 min massage with Christina Oxygen facial with MY Henry and My checked us in. The spa itself is very clean and nice Only thing is the massage room walls are really thin and my husband could hear the full convo happening outside from the ladies getting their mani pedi. Would def come bk again
Carol R.
After spending weeks on the road traveling for work, my skin was parched and my back in knots. I got the massage + facial combo. I loved my massage with Christine (she was so attentive, detail oriented, and firm which I love) and my facial with My. My face is glowing and I'm so relaxed after a great session with these two ladies. I would highly recommend the massage + facial combo - it will make your weekend! Thank you to everyone for an incredible treat when I needed it the most.
Brandon W. C.
I visited QUA Spa while in town for the weekend. What a great way to start my vacation! Joshua was excellent, and very attentive to my needs. Highly recommend, and will make this the first visit on all future San Fran trips.
Donna O.
Lovely and relaxing space. Alexandra did a great job with my facial and Natalie is a great masseuse. A perfect fix after 11 hours flight.
Awaise A.
great service , amazing staff . the ambiance is awesome . perfect place for a retreat for some quality alone time. I had a good experience at Qua. My masseuse was polite, and checked in once to see how I was doing during the massage. It was a high quality massage, and the atmosphere is nice, clean, and relaxing.
Roger F.
I started coming to Qua when I lived next door at the Trinity building. And even after I moved, I still come for facials here and there. Staff are all super professional and down to earth, conversationalists if you want or will respect your down time. I like the products as well, and even though I'm probably one of the few guys who come in, they don't make me feel like I don't belong in any way. (maybe they snicker when I leave.. je m'en fous (don't care :) Cool place, great value, great location and you can usually find parking just outside the door on Mission.
Beverly M.
This was my first time coming to Qua, the Spa. I must say it was the most pleasant experience I had ever had for my gel manicure. Not only did Sandy give me such a great massage, she cleaned my cuticles so neatly, my hands look as good as ever. I most definitely will be making continuous appointments here. 5 stars!!
Amanda Barba M.
Went here for a massage and a mani/pedi with a friend and my mom. Such a great experience - everyone was really nice, you feel relaxed as soon as you walk in. My massage was one of the best I have had. They timed it so my friend and I could get our nails done together while my mom had another treatment. It was a one of those rare afternoons where you get to sit back and be pampered, so enjoyable - I recommend it!
Kim K.
This was my second visit to Qua Spa. I received a wonderful express massage from Erica. She made sure to ask if the pressure was fine as she moved from head to neck to shoulders. I also received a mani/pedi from Sandy. She was efficient and polite. This is a great place when you want a non-nonsense kind of service, as it really doesn't have a true luxury spa feel. The space is very small and on street level - nicer than some other nail salon/spas, but certainly not equal to others.
Amiteshni L.
This place is AWESOME! Their Moji-Toes ;) absolutely Fabulous! Took my work wife here for a birthday present and it was a GREAT start to our day!
Stephanie M.
I work nearby but I have been slow to try Qua because I thought the prices were pretty high. They are - but I finally broke down and got a brazaillian wax with Deborah yesterday. She was amazing. Probably one of the best waxes that I've ever had (and I've had a lot). Decently painfree (it was only a little uncomfortable because I'm pregnant but she can't control that), using hard wax and so thorough. And a lovely conversation. Very clean. Highly recommend. Would be back more often if the prices were a more reasonable.
Aileen L.
Extremely amazing costumer service. One of the best massages I have had before. Definitely felt extremely relaxed and well taken care of. The facility is well maintained and I would love to check out the manicure and pedicure aspect of this spa as well! Can't wait to go back again. Take the time to pamper yourself :)
Rick A.
Great experience with an awesome staff!
Danielle R.
I have to say that I have had some of the best treatments at Qua! When Tru shut down in the Financial District, I followed my favorite staff over to Qua. Since then I have gotten facials from several estheticians, and their manicurists do great gel and nail art. I HIGHLY recommend Qua and their entire lovely staff!
Jo Anne A.
The prices are reasonable and the location is accessible. They have a variety of products and services for everyone.
Tanya F.
Love this spa! Live right next store and always able to get an appointment when I need one. Love the gel mani's bySandy. Also love Carmen for eyebrows!
Shelley W.
My mom and I discovered this little but full on relaxation spot by total accident. I am so glad we did. It was quiet, personable and I felt very attended to without the service being over-solicitous. I am happy if they gain the accolades they should, but I know that comes with a waiting list. :) I 100% recommend this place absolutely!
Ashley P.
I had a great experience getting a massage at Qua. It was very relaxing and I felt like special care was taken with the areas I had mentioned needed more attention. I was actually given a bonus aromatherapy facial treatment just as a trial, and that was great too. The massage stations were a little bit close together and near to a hallway so every once in a while there would be a little bit of a distraction from people moving around. But overall I had a great massage and do plan on returning to try a manicure.
Carolina Campos S.
I used a gift card to get a much needed pre-natal massage at Qua a few monts ago- I had horrible lower back pain and was just very uncomfortable my masseuse was very kind and attentive to all of my needs and even showed me some good stretches to do at home to help w the pain would reccomend!
Stacy H.
This is my happy place! I live right next door and love to wander over and listen to some Radiohead with the girls while getting a mani/pedi. Their customer service is second-to-none and so is the quality of the services. My manicures last weeks when Sandy does them! I highly recommend Qua Spa!
Allishaf
I took my mom here for a much needed day of relaxation. The atmosphere was serene. We both received manis and full body massages while there, and by the time we left we were both completely relaxed and my mom was already talking about her next visit to Qua. Thank you so much for the great service and experience.
Karen K.
Let me start by saying that QUA wins in customer satisfaction, in my book. I had originally purchased a gift certificate for my husband to have two massages at QUA - he's got a stressful job and really needed it. We had never tried QUA, and it really looked like the perfect, serene haven from what I could read on their website. Sadly, his experience was not a good one. Without getting into details, I'll just say that I wrote a letter to the owner, detailing what had happened and she IMMEDIATELY contacted me. She offered me the opportunity to come back and try again, with a 90 minute massage and manicure. Since hubby wasn't interested in going back, I used the services. The ambience was a bit weird, because they were undergoing renovations at the time, but overall I could tell that they were working towards a beautiful, serene environment. Rodney gave me a fabulous massage - both relaxing and therapeutic, and he really worked with me on specific areas that had been causing me problems. It was amazing! After that, I had one of the best manicures I've ever had! My nails are problematic - very brittle and not the most beautiful shape - but Karen shaped them perfectly and really took her time. I strutted out of QUA an new woman - refreshed, relaxed, and feeling great! KUDOS to the folks at QUA for turning lemons into lemonade for me. I'll definitely be back!
Nina S.
Excellent massage from Rodney! He really worked the problem areas and I felt the reward after. Very easy to book services and more than accommodating when you need to reschedule. Also accommodated me earlier. Will definitely go again.
Audrey V.
I've watched Qua transform over the past 2 years and I have to say they just keep getting better! All of the services I've had the pleasure of receiving have been great and I particularly love their signature facial. The oxygen treatment is a MUST try! Their products are super effective and the staff is just wonderful. Not to mention, parking is super easy - that makes any visit to a spa just a little more relaxing. I love all of my visit's to Qua, thanks and keep up the great work!
Jasmin K.
My experience at Qua Spa was great! Rodney did a great job with my massage; he was really listening to my body and did some awesome stretches as well. The nail technician and front desk staff were also super friendly and accommodating. Really good first experience at the spa!
Shir C.
I try to come here every chance I get for the massages. They are excellent. You get all the relaxation and pampering without paying the ridiculously high prices at some of the spas in the city.
Jennifer E.
I had a good experience at Qua. My masseuse was polite, and checked in once to see how I was doing during the massage. It was a high quality massage, and the atmosphere is nice, clean, and relaxing. My only complaint is I wish the price were a little more reasonable. Overall I'd recommend Qua.
Lili B.
I've been twice -- once for a traditional massage and once for a chair massage. Both were excellent.
Claire J.
Scheduling was easy! Customer service was superb! They made sure we were well taken care of even while we were waiting. I didn't feel pressured to buy their products, it was just an overall relaxing experience. I highly recommend it and definitely would love to come back! I get emailed deals to check out their services and I would definitely take advantage of it.
Maria Y.
I like to go here to QUA for a mani/pedi or facial. I have yet to try a massage, but can't wait to do so. The customer service/experience is amazing and the ambiance is so relaxing. The nails techs are amazing and my gel manicures last well over 2 weeks. The oxygen facial is also great and the esthetician made great recommendations for future skin care and products. I have definitely recommended QUA to all of my friends and family!
Christina N.
I love coming to QUA! I love the ambience, it always feels so peaceful and serene. The staff are always nice and very accommodating. I regularly get my nails done by Sandy and she is a perfectionist, just like me! I also got a facial before my wedding by Carmen and it was FANTASTIC! I left with glowing, dewey skin and it was perfect right before my wedding! You must check this place out!
Adam K.
Greatness in business starts from top. The staff truly cares, that clients are swept away from the daily grind of life, once you step through the door. That is the way a Spa should make you feel. The superwoman that guides the staff has impeccable attention to detail. From the services provided, to the products for sale, every aspect is designed to exude luxury. I would recommend a particular service, but suggest you try them all! Just go!
Anuya K.
I've been living in SOMA GRAND for a few months now and have been meaning to try QUA out especially since I work from home. My mom was in town and she wanted to get a pedicure so we called and booked a spot. I haven't been to many spas so it's hard to compare but I really liked QUA, it was very relaxing. It wasn't noisy like other places we had been to for manicures/pedicures. Service is good they offer you tea/water. The place is very clean. Check it out, it would be a good break after a shopping sprint at Westfield.
Janny Y.
As an Esthetician myself, I went to QUA for an Oxygen Facial to treatment. This is my first review -- ever! That's how happy I am and compelled to say, THANK YOU QUA. It was amazing!! I can't tell you enough how important it is to take care of yourself and your Skin. I walked in and it felt like a Spa, smelled like Roses, had tea, friendly staff and wonderful environment. It was like total serenity being at another Spa. For $110, it lasted about 75minutes. Carmen had the hands of an Angel. I didn't want to get up! She really understood my needs and took care of my skin. Ladies and Gents, this is worth it. Buy the Package Price, its way more worth it and you get a massage :) You must visit QUA. I cannot wait to come back.
