Reviews
Evie R.
Exceptionally professional personnel and great prices.
Juan C.
Red & White is the only spa I personally go to for facials and massages. I love the relaxing atmosphere. Plus, the staff is very hospitable and friendly.
Evie R.
Exceptionally professional personnel and great prices.
Juan C.
Red & White is the only spa I personally go to for facials and massages. I love the relaxing atmosphere. Plus, the staff is very hospitable and friendly.
E. W.
The first time I went in 2019 I had a good massage. I went last night for a "deep tissue". It was more like light tissue. My therapist barely made an impression despite my asking her to use more pressure. Will not be coming back. I'm happy I paid Groupon price not their usual $145, which I cannot imagine throwing my money away like that.
Roxana S.
Great Service at a reasonable price
Melanie S.
A wonderful atmosphere with really friendly staff. I was treated by Alssiya and she was loovveelly! I had a groupon and she gave me choices on how my lashes could look and also lots of info. Very relaxing music and I felt well taken care of. A++++from me!
Celeste G.
Great
Kristin L.
I’ve had great experiences here with massages and facials. I’d recommend them. The staff is friendly as well.
Adanna J.
They were very good as usual. Excellent customer service. My needs we're very well accommodated. Will definitely keep going.
Nicki D.
It’s been about 2 weeks and I’ve been displeased with how my lashes look the entire time. The tech told me she put almost 90 on each eye but I’ve gotten the same amt, thickness, curl, and length done at other places and they’re WAY more noticable than how these came out. I got the cat eye option and my outer lashes have been drooping since the second day (see pic). I take great care of my lashes and thought the problem would fix itself but they simply were not put on correctly, the tech herself said she hardly does cat eye. I didnt give 1 star because the tech was very nice and the whole experience was actually very pleasant, but at the end of the day I’m looking for a quality lash extension- and I expected more from the place ranked #1 on groupon.
Tiyee L.
I love red and white spa! My eyelashes are on fleek, and I slay every day!
Paulina B.
I keep on coming back! Love the ladies who work there!
Olivia F.
Such a freaking bad experience with this spa. Came all the way from Long Island 2 hours on the Long Island Rail Road just to get my lashes done with my friend, only to have them cancel my appointment literally 10 minutes before I got there. Then, I tried to call them 15 times to rebook only to get voice mail every single time. When I finally got a hold of them, the lady on the phone was super rude and told me there were no more appointments for the day given one lash technician (the one that I was supposed to have) called out and the other one was booked until closing. I tried to get a refund but she said the manager won’t be in until Monday. Will definitely be calling the manager first thing Monday morning and getting a refund. Super unprofessional and will never come back to this spa.
Ziv R.
Amazing experience! There was not spot that wasn't treated as it should. Will definitely come back for more.
Sean T.
SCAMMERS!!! They have a deal on Pulsd App. When u call to make a appt NOBODY answers the phone. Happened for two days. You call the other red and white spa hey say WE DONT HONOR PULSD but we can give u the intro price. So it goes from 89 to 149 plus tax!! Smh they are cat fishing people to buy there deals that don’t exist so ur left with the full price option!!! Smh very bad business !! Go to a REAL SPA
Natasha Y.
The customer service here sucked. I booked for a glamour set of lashes to be done. I arrived a little late however I do give plenty of notice and was informed it wouldn’t be a problem. When I arrived the lady asked me what service I wanted and I let her know that I wanted a glamour look. She goes nope, I can’t do that because I have an appointment after and it takes too long so I’ll just stick however many lashes I can in half an hour. I refused and walked out to the receptionist. I explained what just happened and she wasn’t even fazed by it. She told me that since I didn’t get a service performed she would charge me a $20 cancellation fee. And I told her to rebook or ask her manager since I did give notice and her staff was really rude. I was told they would contact me about the cancellation and they never did.
Ladiimj93
Do NOT get your eyelashes done here !!! My lashes were stuck when I opened my eyes and she CUT my bottom lashes. Called and was only refunded my TIP! Never coming here again !
Joy T.
Good for the pricing.
Diane P.
Love going to this location .Everyone is so nice I did the Natural lashes this time and love the way they look, my daughter had her lashes done as well .Can't wait to go back for my oxygen facial.
Danny M.
It’s a tiny place but serves its purpose and their welcoming technique is cookies and chocolate pieces. The only thing is their restroom doesn’t close properly so one of the ladies working there came in while I was there twice in one day. At least, she should have knocked.
Karen W.
Soothing.
Mt
Had to wait for 15 min even though I had an appointment. They were prepared for a massage though I had booked a facial. Did not feel a noticeable difference after the treatment but might be subjective. It was fine for the discounted Pulsd deal but would not spend $120.
Sam B.
So I saw online first time visit gets a discount. Not the truth at all they gave me 10% off. Second thing we’re the ladies at the front the receptionist are constantly gossiping and laughing and being extremely obnoxious. The most frustrating thing is I had a photo shoot the upcoming Wednesday and had a facial done three days before and was told I won’t be red I was still very red and was lied about the downtime regardless if I have sensitive skin which they were informed about they should of took a different route of facial. Overall the vibe was horrible and didn’t like the place I gave a tip because my facial lady Electra was the only nice one. DO NOT GO!
Abba D.
I came here for a Xmas gift on a couple massage and the message felt more like she was rushing through. The women asked if I wanted any areas of focus, after I told her she barely touched the shoulders, and the time flew by. Keep in mind they didn't have any other rooms filled. The communication during the massage was almost move existent. The rooms are okay, but they don't have area rugs or anything else on the floor and they feel a little dirty. The massage beds are not the best and the head rest area is hard. I've been to another massage place and I felt one this one was like have a kindergartener do your massage vs an adult. Also the toilet in the bathroom was pretty dirty. They got 2 stars instead of 1 because I felt like they showed up so they get plus 1 star for trying. Also when you checkout the girl at the front immediately hands you an envelope, which is confusing because she only asked how was it, we said good and she was like "boom!, you should give them a tip". The tip amounts were way for for the quality of services and amenities they didn't have. This place is equivalent to a happy ending facility without a happy ending of a good massage.????
Dominique C.
Came here on a Groupon for lashes. Not the best, not the worst. Space is clean and you get a private room which is not always the case at lash spas around the city. Personal preference but I didn’t love the lashes or the application process. They charge a $5.50 fee for using a Groupon (maybe I missed some fine print) in addition to encouraging you to tip $20-25. All in all, for me it was not bad enough to complain, but not stellar enough to go back.
Kris G.
Lina is the best masseuse I tried ever! And I have just spent 2 months in Thailand. Absolutely recommend this spa and Lina.
Odomitchi A.
This is my go to place. Natasha is great.
Cynthia H.
Love this place so much. They have small snacks n beverages. They work ethic is awesome.
Kyla B.
Monica and the rest of the staff is awesome!
Leah O.
I love this spa, the music is always tranquil, They offer cookies and chocolate, who doesn't love that , its quiet and everyone's very sweet and nice. I get my Eye Lashes done by Jess who is such an Amazing soul. She takes her time and they always look very natural, I always get compliments and people think they're my real eyelashes until I tell them otherwise. It's a wonderful ambiance and near really good cafe's and shops in case you need coffee or a snack before or after your visit.
Krystal U.
Love this place very professional and clean
Jackelyn O.
I did my eyelashes for the first time and than a fill in. It last very long and great package prices.
K. J.
Good massages & they always have nice packages. I wish it were easier to book a group, but they are a smaller spa. I’d go back again for sure!
Jason K.
Small but good service and great prices considering the neighborhood. Had a couples massage, which was nice but nothing special.
Kimberly A.
They were really nice and flexible when I had to re-schedule my facial. I really liked my treatment with Ann Marie. She was informative, did great extractions, and the price was really affordable!
Jennifer D.
Inattentive receptionist. Masseuse were half hour late. Purchased a Groupon and was told after our visit we need to pay tax. She could have mentioned this while we were sitting in front of her for over an hour when I first showed her the Groupon. I requested a receipt and she said she will email it but never recieved one. 3 stars because the facility is clean, good location, and mom loved her massage.
Abhinash
Great spa!
Chad R.
Had a great massage here, nice clean place
