Very nosy staff. Rude and not helpful.
Amazing place. Left Tapatio Cliffs a Hilton Hotel after 3 days due to it being nasty and dirty. Scottsdale Plaza is a 5 star. Room was immaculate . Grounds were so clean and manicured. Service impeccable. A total gem of a place
Very nosy staff. Rude and not helpful.
Amazing place. Left Tapatio Cliffs a Hilton Hotel after 3 days due to it being nasty and dirty. Scottsdale Plaza is a 5 star. Room was immaculate . Grounds were so clean and manicured. Service impeccable. A total gem of a place
I would highly recommend the Scottsdale plaza resort I took my fiance for his birthday we stood Friday Saturday and Sunday hospitality there throughout the hotel was just a wonderful experience they have five pools to choose from and the food was pretty darn good to you'll have to remember to try the chips and salsa I don't know who makes their salsa but it is the bomb I would go back again and again thank you oh yes they also practice social distancing and masks which I so appreciate
I really enjoyed my weekend stay at the plaza, our room was beautiful. As well as the multiple pools and tennis courts. There are pool side bar services. Great place for a weekend getaway!!
Rooms are Nice and Clean, overall a nice Resort. They DO NOT offer a complimentary breakfast, and they Charge $5.00 for the VOSS water that's provided in the room
What a Great Place for a weekend getaway. Service was great and so was the food. Enjoyed the pool, with poolside drink service.
Super convenient the people staff were amazing have only the best time there. Will be back soon
Abby at the front desk was beyond helpful and very pleasant. My girlfriend and I really enjoyed our stay and will definitely be back! Thank you! ????
Awesome stay. Staff members very welcoming and informative.
Had a nice stay. We would go back. Room was very clean and comfortable. Large hot tub/spa needs work! Helpful staff.
Nice place, some things a little dated, but nice.
Totally fabulous! 24hr pools, Jacuzzi, the staff was at your beckon call. We enjoyed our stay!
This is a great place. Wide spaces, beautiful rooms, and helpful staff. We got to try out an extra large up-and-downstairs room, which was totally worth going. I think that my husband and I will go for a stay cation there again next year! (Everyone practiced social distancing and masking).
Remodeled, clean, nicely furnished room with coffe maker and a small fridge. The only thing I would say is negative is that the fridge was a bit noisy . On site restaurant is very good, food delicious and reasonably priced. Overall, nice stay.
I normally do nt write review but this place made me so angry and frustrated that I have to write this, let people to know or be a wear of this place. My wife and my self for a first time going to Arizona for a one week vacation and we booked this hotel one month in advance because after seeing some good review about the place, our experience started with the hotel and reservation from front desk stuff by receiving an email while we were on the way to airport basically they cancel our booking and room for no reason in same day of arrival, imagine! After calling them we found, they have an issue with credit card authorization, after few phone call they said all ok and our reservation confirmed, after arriving to the hotel, again we had the same an issue with the card and for no reason they cancel then authorized the card, after few minute they confirmed the reservation, basically our bank assumed that it’s fraud transaction and it’s fraud place using our card details by Unprofessional people at the front desk every 5 min. We suppose to stay at this place for 3 nights but after passing all tension, and horrible experience at the front desk while we got in to swimming pool, they started charging our card for every 10$, stuff were coming to us at the pool and saying manager says we have to pay for 10$, 27$, 49$ every 30 min, this happen to us for the first time in our 39 years of living and traveling around the world, and usually you pay your final bill at the time of check out, we asked pool stuff that we’d like talk the manager at the pool but they ignored us and asking to go to them at the front desk, there is person with Name of Abby at the front desk, she was really unprofessional, start ignoring our explanation, she was not listing to us at all and looking at her computer screen and she just wanted to charge us every 30 min, she said this is our hotel policy, we never seen in our life any hotel charge you anything every 30 min, after no receiving any solution from the stuff we decided to leave the hotel and cancel the rest of 2 our nights at this place, very bad experience , fraud place, not welcoming, horrible hospitality, rude stuff and frustrating place to be. I am not sure if other review here are real but I do nt consider this place to anyone at all.
Leveraged a Groupon for our stay & really enjoyed ourselves. The room was the perfect size. There's access to so many pools & it's a nicely groomed property. For gym rats such as myself, it did not disappoint & after being in lockdown for months it sure was nice to partake in a relaxing spa session.
Beautiful property, great staff HUGE rooms! We will definitely be back.
Beautiful place. Great atmosphere
We stayed during the pandemic (Father's Day weekend 2020), so we weren't sure what to expect. To our (pleasant) surprise, everything was open, including all pools, restaurants, fitness center, and spa, though the spa was extremely limited. There was even live music Fri & Sat nights! We stayed without children and really enjoyed the resort. There are multiple pools, but lounge chairs and tables are scooped up quickly at all of them. There also aren't many features at any of the pools, so in my opinion, there are better choices for families with younger kids. I know my 4- and 6-year olds would have likely been a bit bored here. There's also an area with yard games including ping pong, ladders/golf, and cornholes, but again - not the best for little ones. On the plus side, service is excellent at the pool. We were impressed with how many staff members were available in the main pool, as well as how many we saw doing housekeeping and other maintenance. All were wearing masks. There's a main restaurant/sports bar, JD's, as well as an outdoor pizza joint and a poolside bar. We tried happy hour from JD's and drinks by the pool, and they were - as expected - so-so and pricey. Thankfully, there are tons of options very close by the resort! There's also a complimentary shuttle (tip your driver!), which we took to the Roaring Fork (highly recommend!) and thought this was an excellent value. Live music at JD's that went late Fri & Sat and it was rather rowdy. Another point for not being the most family-friendly option. As far as the rooms, they're HUGE, ice cold, and pet-friendly. We had a king deluxe room and were able to comfortably fit our dog's large crate and all our luggage, plus spread out and work on our laptops. The showers are gorgeous and feel really upscale. We would absolutely stay again, but probably not with the kiddos!
Because we got treated very kindly and professional and answered any questions we had. The front desk show they care and that goes a long way ????
A premium location, super clean rooms, pet friendly and a polite staff. We are local, but needed a place to stay for just over a week. The Scottsdale Plaza was perfect for my husband and I & our small dog. We stayed in a ground level Villa Suite. The entire staff was polite and friendly- from the front desk to housekeeping to the wait staff & bartender at JD's. The room had a large living area, desk, wet bar, private patio and a separate bedroom/bathroom area. The room was clean and the beds & linens were comfy. We loved that the bathroom vanity area was separate from the shower & toilet room. (There was no bathtub which may be a negative for someone else, but not for us.) The shower was awesome & even had soft water- a huge plus especially if you live in Az. The wet bar/kitchen had a mini fridge (no freezer), microwave & sink. The patio was spacious & private. We LOVED the water and ice "hydration stations" located just a few steps from every room. We ordered take-out from JD’s several times and the food was pretty good, we LOVED the pizza????! The grounds are beautiful with large grassy areas everywhere you look- this was a huge plus for us because we don't go anywhere without our dog. Although we didn’t get a chance to use one of the pools, they were clean and appeared to be ‘party’ and family/kid friendly. The Scottsdale Plaza is a definite yes for me.
Great place to hang out one of the best in Scottsdale
Love the way the property is spread out and well maintained. The rooms were amazing and love the amenities offered!
Love this place! Easy check in, comfortable rooms of all sizes. Clean pools are great and this place has 3 of them. See you guys next week.
Literally just had the worst weekend of my life here. I have been coming here for awhile with family and rented a villa suite for two nights. The service was horrible room never got cleaned was yelled at the pool by Some protesters. The front desk was rude to me I have never had an exp like this before at this hotel ever. Shame.
The staff were awesome and the grounds were very clean with plenty of activities. I didn't like the motel layout of the basic rooms with the only window and door facing the walkway/ catwalk. The weekend we stayed there was a wedding and there were tons of people partying and running from room to room. This was ok until finally at 2am they were still drinking and smoking outside my room. The pool area was packed with people drinking and partying which is great if that's what you are looking for. If you want a relaxing quiet hotel with room privacy and a relaxing pool experience, go elsewhere. I'll reiterate- the staff here are super friendly and the place is clean. Wasn't the chill experience we were looking for.
Stayed here many times in the past, but sadly needed to change my rating from 5 to 3 this trip. Really didn't want to be traveling in pandemic times, but needed to come to AZ for business so came here feeling a bit more confident since we're familiar. Of course the place looked pretty empty, but 1st issue was when we asked for a room that had not been occupied for the last 2 weeks we were told there weren't any. It's an immense property so seems unlikely, but what can you do. She assured us they sanitize, but I told her pillows are the problem. We placed towels under the cases. 2nd issue was when we went to the lounge for a beer and quick dinner. Seems the servers/bartender had friends at the bar and couldn't be bothered paying attention to other customers. Saw us walk in and sit down, but never acknowledged us. We waited awhile, but ended up leaving and going outside for food. So much for the convenience of services on the property. We come here each year with a group of friends for car shows, but a return is questionable after this disappointing visit.
Stayed for four nights. Had WIFI issues in the two story room At arrival and contacted front desk who put In a ticket for service. No resolution, no attempt to move location, as medical providers was tough to do work during these times. Will not return here.
David A Villela A.
It's amazing but give us more for out money!!!
The property is beautiful and the Staff, Fantastic.
The pools was nice just wished they was clearner
The most courteous staff wonderful pools and great food.
Had 2020 VFW (shortened) Dept of AZ Convention here and the staff were very accommodating.
Great rooms, quiet pool near our room perfect for the getaway
This hotel is very veteran friendly. If you are a vet, stay here.
Not compliant with COVID-19 recommendations. No masks worn by staff. Good luck!
Came for a staycation and had amazing service. We were able to get an upgraded room, with close access to one of the five pools. The pools were all nice and not too crowded, they did need to replenish the towels more often but we survived. The wood fired pizza was excellent. We had a great time and would definitely come back for another staycation.
The good: Great location, good pool. The bad: Customer service. On our second day here we noticed that our room was not cleaned. Thinking maybe the just forgot, we did not think anything more about it. The next, was using the restroom and noticed we did not have any toilet paper. After an embarrassing clean up, I called the front desk, they said they DO NOT clean the rooms and it’s not their problem, but they would send some toilet paper over later. Are you kidding me. They said that they cannot find workers, but yet there is 10 bartenders selling you a $10 beer, but nobody to bring clean towels or restock the toiletries. I called Motel 6 and even they clean the rooms daily. Sad and disgusting. If you choose to stay here, please bring your own toilet paper and towels. This place should be embarrassed.
Great stay, enjoyed the resort set up. Lots of space. Food was amazing, loved the wood fired pizza. If you’re looking for a place in old town Scottsdale this is it. Right on the edge so you’re close enough to enjoy, but right outside so parking and sound isn’t an issue. Great Camelback mt. views. The staff was accommodating and top notch
The Scottsdale Plaza was very fun. Family friendly, lots of pools, delicious food. Also the location is great. You are extremely close to everything. The only thing I'd change is they should have 21+ pools separate from the other pools. We saw a few people getting pretty drunk and with kids around its just not a good combination. We definitely had fun and I'm sure we will be back
Nice patio villa suite price on groupon
Very nice hotel. Very clean. Nice location. And very nice views. Stayed there for 4 nights with wife and kids. Room service is a little pricy but we just went out to eat. No biggie. Room service did a good job. Pools are very nice. Will be coming back. RECOMMENDED!
Not the best hotel and not the worst hotel either. The rooms are spread out. Like an apartment or something. They say they have 5 pools and 5 hot tubs but we only went to the main pool. That’s were they have drinks served and etc. The hot tub is pretty big. The room shower is nice. There’s a patio also. There’s a microwave and fridge in the room. 2 TVs in the room.
Fell in love with the resort. The resort is beautiful. Did day pass and the pool was so beautiful. Very relaxing and the server we had very nice. Oh and the baha fish tacos and chips and guacamole so delish. Loved my day with my sister. Definitely will be coming back.
The room itself was great. Window darkening curtains, plenty of seating, clean, comfortable. We ate at the hotel restaurant. The pizza was amazing. The service not so much. Long wait to be served, long wait to get refills on drinks, long wait to pay and be able to leave. Our room also ran out of toilet paper. I called and said we were almost out. Nothing for 45 mins. I called back uh we are out out. There was no extra roll in the room. Just the one on the holder. I understand it's covid and you don't want people stealing it. Then. Bring it when I say we are almost out and have another day to stay with your hotel. After 45 mins I called to say we were out. 20 mins later they brought some. Pool was beautiful and the water perfect temp.
I'm not usually someone who writes reviews but I feel especially compelled during this COVID situation to share my experience so others are aware. I did not feel as if the resort took the COVID situation serious enough. I wasn't expecting more than a strong effort to encourage guests to wear masks or practice social distancing in public places. Generally, employees did not wear masks, social distancing was only encouraged at check-in and we were unable to enjoy the main pool because it was so packed. I was hoping to see more corporate responsibility coming out of a global pandemic and a more concerted effort to make guests feel comfortable. Outside of what I feel was a lack of effort to encourage positive behaviors, the room was clean, staff was friendly and the amenities were just okay. Like, I said the main pool was crowded but the other pools were less busy and we were able to safely enjoy those but it was a pretty simple experience. I feel like I got an good rate but it came with resort credit and I felt like it was a good deal.
Bartender at the pool made our pi,za and wings taste even better.
I stayed in a beautiful 2 story room. There was a Large living room & bathroom down stairs w/ a patio leading right out to the pool. A staircase lead to a bedroom, full bath, desk & additional patio that looked out onto a beautifully manicured court yard. Additional amenities included a full size fire place, and bar equipped w/ mini fridge and safe. The property was very spread out, thankfully the bell desk was attentive & eager to help. Room service arrived quickly and was more than happy to deliver to the pool. Overall I had a wonderful stay and look forward to returning. Would highly recommend it to locals and out of town travelers! ????×2
Pretty nice hotel resort, with an excellent venue for hosting events. I just wish buildings weren't so far away from each other. I spent so much time walking across parking lots during my stay here.
Brooke Magee P.
More than a resort, Scottsdale Plaza is an iconic wedding and events space. I seriously can’t get enough of their Camelback views. Between the perfect location and the INCREDIBLE events team, this venue cannot be beat. Kate and Ricky go above and beyond to make sure you and your guests are treated like royalty!
We stayed for a weekend and it was great! Pools are really nice, room was clean and comfortable, the staff at the restaurant was very nice as well. Also, if you're staying here, get their pizza! The prosciutto and arugula pizza was so good!
Staff was very attentive, friendly and professional. The location is gorgeous. In room dining is exceptional. The service is wonderful. All of the staff at this location were extremely helpful and kind specially their manager Matt. Definitely will be back soon.
We were offered a king room because they had plenty available because of the Covid-19. This was an upgrade from our previous room, but failed to mention we would be charged extra. Then, the food. We ordered room service, 30 minutes later we get a call saying she didn't put our order in and that shed take it down again. We didn't get our room service for at least an hour. Once we did, the food was cold. The 10$ cake slices were extremely small (not worth 10$ each). The food was okay. For two people, it cost us 74 dollars. The next day, we where checking out the area, going for a walk. We noticed at least 30-40 all swimming together in the pool. This is extremely dangerous considering the pandemic going on right now. Lastly, we picked up our breakfast on the way out and it was just unacceptable for the price. 14 dollars for an okay omelet and extremely soggy potatoes, to the point you'd think they were from days before and they just microwaved them. We had expected more from a resort like this.
Two story, balconies, designated parking right by the room.
Wow this weekend was amazing they decorated our room amazingly with the rose peddles life was good this weekend and the bar tender Anna and barb are fantastic! Highly recommend this place
Very clean. Very friendly and helpful staff.
We went there for the Freedom Expo dinner and found the food and service to be exceptional. The area is well maintained and it shows their maintenance leadership team is well led and motivated.
Very nice resort we got a great deal on the vice president suite and very luxurious (private pool, a Sona, and a hot tub) I did not ever go to the main area, but based on what I saw it was very nice!
Was beautiful and very big. Heated pool. Lots of conference rooms. Could better regulate cooling in them though. I should add that I didn't actually stay in the resort as it was booked. I was just there for a 3 day conference. I had seen inside one room on the main floor.
Scottsdale Plaza hosted our 3 day meeting of 20-25. Wonderful location & property for a business gathering. Rave reviews from the entire group.
Absolutely beautiful Resort! Had such a wonderful stay I'll be back for my birthday in April.
A steam room and a backboard at the tennis court would be a couple of nice upgrades. A backboard wouldn’t be very costly or require much work.
Great place except house keeping showed up twice in our 5 day stay. We'll be back but expect better.
Came with the family and everyone loved it. Lovely (huge) grounds and very friendly and attentive staff. Could use a little more quality (and make-your-own waffles!) in the breakfast buffet area, but not worth taking a star off. Everything else is very well done and we will certainly return next year.
Great place, had one of the executive suites. 1200 sq ft and and semi private pool right out our door
So this is a pretty hotel but the service is pretty bad. I joined my husband here at the end of his work trip and the first thing we ordered at the restaurant I had asked for no chipotle mayo and said I have a pepper allergy. They ignored it for the first order then the second order had a different new spicy sauce all over the fish then they said We just can’t make that without the spice it’s mixed in- which made no sense it was ahi tuna on guacamole. It definitely was clear they didn’t want to make it a 3rd time. So we left since my whole table was done eating. And then in the morning I had a massage scheduled for 9. I worked around what they had avail had made the reservation in advance and when I got there they had lost the reservation. They did offer 50% off the massage at a later date but since we were leaving the hotel in 2 hrs that wasn’t super helpful.it just felt like this hotel was disorganized and not run well and it was a disappointment.
The staff was excellent and very helpful! We had a good stay and were happy with the room. Very spacious!
Nice place , nice rooms not well organized logistically for large groups with equipment, but doing their best to serve well.
I have never STAYED at the Plaza Resort but in 1973/74 I was the Sales Manager under General Manager Frank Widman who had previously been the International Director of Sales for PlAYBOY CLUBS INTERNATIONAL. At that time the property was known as the Scottsdale Sheraton Inn & Villas. It was then and is still a fanominal property. It is much larger now sitting on forty some acres. I just attended a politial ralley there on 2-18-20 and reminised a lot. Great property, great location. ????
Do stay here. Great people visiting the Scottsdale Arizona area. Spouse enjoyed a facial & a massage which she raved about all the way home. Choose wisely Choose Scottsdale Plaza Resort.
Great resort. Really cheap rooms like.. really cheap rooms
Newly remodeled casitas. Loved the wedding that we attended! Staff super friendly. Fun bar for folks and great live entertainment..call hotel for info!
Just returned from 4 days/3 nights of wonderful-February in Scottsdale. The Scottsdale Plaza Resort was perfect! Excellent staff, beautiful facilities, good food, and choices of pools and atmosphere from public to secluded. We will be back!
Awesome place to visit. Every amenity. Great service and beautiful scenery!
Great facility for a large work conference. Staff is responsive and courteous. Meeting rooms are brand new and accessible. Grounds are comfortable and offer a fitness center, tennis courts and pools. Good has been well beyond banquet style for a group of 200+, which is hard to do. All around great place to meet, confer, eat and then rest.
Very accommodating for a function or meeting. Lots of options on site for food and drinks.
Long post but unless you want a maid to let a stranger into your room, I suggest you read on... My husband and I stayed at this hotel over the weekend while in town for the Waste Management Phoenix Open. I received a call Sunday night at 6:15pm saying our room had been broken into by the head of security. As learning more about what happened, they told us the maid let some random guy into our room and told her she could leave, so she did. After that, this man locked the door and latched it shut. A few minutes later she went back because she left her phone and couldn’t get inside. At that point he left through the patio door. After more questions, we realize he was let into our room at 11am, we did not receive a call until 6:15pm- 7 hours later. My suitcase had been gone through and shoes were stolen. Also, conveniently there are no cameras in the area of the resort where our room was. The next morning when we were checking out we talked with Mario, who told us that the GM named Travis would call us later that day- he never called, I had to call 2 times before he called me back. Once he called me back he offered to cover 1 night stay to cover the cost of my shoes. He did not offer anything else until I told him that was not ok, they jeopardized our safety and security. I told him he needed to cover our stay as well as the cost of my shoes($150 Nike running shoes). He agreed and issued a credit. Well here we are 3 days later, our card got charged for everything and haven’t seen a credit. Today my husband called Travis back to ask about the credit and the reimbursement of my shoes and he told my husband he has paid us enough and did more than he should have and wasn’t going to give us anything additional for my shoes. Travis then turned around and called me, said the same thing so I told him I expect a call from his boss within the hour. David(apparently President & CEO) called me, when I asked if he knew about what happened he said yes. So I walked him through all my concerns and frustrations, none of which he cared about besides the fact that they covered our say. They have still not filed a police report. Actually when I asked about it his response was “I am good friends with the Scottsdale Police Department.” I told him I couldn’t believe they are fighting me over $150 pair of shoes that was stolen out of my room that was their fault he still held strong that they have already done more than enough. When I told him I was going to write a review his response was “youre going to exploit me for $150?” I also told him I couldn’t believe as a President and CEO he is wasting more time fighting with me about then doing what is right, to which he responded “most President’s and CEO’s wouldn’t take your call”. I work for a CEO directly and know he would be upset that he was having to be brought in to solve the problem. They are more concerned about money than they are their guests safety and security. I am currently working with the Scottsdale Police Department in hopes for some resolution. Do yourself a favor and do not ever stay here. Terrible customer service, terrible safety & security.
Excellent place to stay. Great service and very friendly staff. I stay here all the time and am always very well taken care of. The rooms are outstanding and I love the property. It is also just far enough away from all the mess of old town Scottsdale to where it feels secluded and you are still minutes away from everything. Highly recommend.
Staff are amazing! Our flight got delayed, and then not. The staff dropped everything to help us make our flight. Definitely will return the next time we're in the area.
Nice and clean. Service minded staff. You get more than you pay for. I've been there twice.
Was gassed out of the tent area with a bunch of other volunteers due to a propane leak in their heaters. Vomited and had a headache, everywhere smelled of propane. Hotel staff treated the situation like it was no big deal. Dont come here. This hotel was trying to kill us.
Run definitely run made this place alive only will I go back up there they are again otherwise the employees didn't even know that that was going on so make it happen Scottsdale Plaza
I stayed at the Scottsdale Plaza Resort for work. I really enjoyed the beautiful views around the resort. The rooms are clean and comfortable. The staff was extremely friendly and took care of everything. The food is reasonably priced and is very convenient.I would recommend this resort to anyone visiting the area.
We stayed here for a few days for a wedding and enjoyed ourselves. The condo-style suite was large enough for our young son to run around in, the pools was a nice escape from the heat, and the staff was very accomidating to our family. It was a nice resort and a good place to stay in Scottsdale, especially for a wedding.
A bit hard to navigate the complex if you don't have a map to follow or know your way around the place but very beautiful.
Friendly, beautiful, and amazing rooms! I have stayed here a couple of times. The regular rooms are spacious, comfortable, and have an amazing bathroom great for unwinding after a full day. I've also stayed in one of their suites and it felt like having a home away from home! The pool area and tennis courts are also wonderful especially followed by some time by the fire pits at the outside bar to relax. The proximity to a variety of restaurants and the mall along with other nearby places to visit also makes it a place I enjoy choosing over and over again. Look forward to staying again!
Saccarus The T.
Always great. Will visit every year for my convention.
Great atmosphere during the convention
Amazing but over priced
Run definitely run was here omg thx for having us and them yaaaaaaay well cone back for them
Elegant and exclusive.
J.w. Griggs I.
Loved this resort. While the single rooms are closer to the lobby, I strongly recommend choosing one of the villas.
Nice place with professional staff. Great for hosting events.
Nice and clean. Good value.
Melinda Wagner F.
Rude staff. Inefficient, inattentive. Will never return.
Very clean and quiet, highly recommended!
Seems a nice place to hold an event
Awesome place to stay. Food is mediocre for the price
Considering the price, atmosphere, service everything was excellent abs exceptionally well kept. Rooms a little dated but did not detract from the other positives.
Hospitality of the staff was nice The Ahi salad, BBQ ribs, chicken Tings taco, and veggie breakfast omelette, were exceptionally delicious. My compliments to the chef and the SPR staff.
Great room and staff!!
I enjoyed our room but it did not have a Mountain View so that was disappointing. The resort has three very nice pools and a huge hot tube in the main pool area. I was actually staying there for a wedding which is a nice venue for that as well.
Beautiful place with great dining and live misic!!
Beautiful with nice ambience.
Awesome resort, excellent maid services. Family friendly. ?????
Peds Icu R.
Our family had a recent one night stay here while visiting friends in the area over Thanksgiving weekend. The outside temps were cold but the pools were large, super warm, and open 24 hours. They were a kids’ dream come true. The room was nice and very clean. The only downside (consistent with other reviews) was the terrible food. We only only ate breakfast, and how hard can breakfast be? It was pretty bad; small portions, expensive, and the kids’ scrambled eggs were inedible. I would recommend you plan to eat offsite if you stay here. Luckily there’s lots of good food and shopping close by.
Fantastic. Newly remodeled rooms are so we'll done . We stayed a few days and it was a great resort. The grounds are so beautiful very well kept. Everywhere you looked it was beautiful and clean . The pools are very clean and nice. We loved our stay in a .Bi-Level Suite. This was a upgrade and worth every penny ,the bed was very comfortable and the bathrooms were excellent. The villa are all spaced out and it made for a wonderful quiet getaway. Only thing that could be better was the food ,a disappointing menu and the food was lacking. Fortunately it's surrounded by great restaurants.
I stay there when I'm in town
This was easy. We got lucky with our room location. Rooms are clean, pool is clean. We never went into the lobby area - it was on the other side of the resort. Parking was easy. Easy access to shopping, restaurants, freeways. We tried breakfast at the resort once. It was good, but could find better else where for less. But that didn't hinder the 5 star we give the Plaza! My kids said it is one of the top 3 things they will miss about their trip.
Awesome service, we had a great week staying with them. Every one on the staff was very courteous. Thanks mr Julio for the restaurant recommendations
Really nice place, enjoying a seminar there for the weekend.
Very clean and a the handicap shower is fantastic
What a great experience, every year gets better. I am so proud to be a part of such a very knowledgeable and beautiful group of people.
Great resort with 5 different pools, fitness center, one of the largest hot tubs ever, restaurants, bars, spa, room service and excellent shopping onsite and nearby. The property is so huge they provide free rides all over via their golf cart drivers that are safe and friendly. The rooms are like an apartment with all the amenities including your own private patio seating. I definitely recommend this resort facility!!
Grat location great service
(Translated by Google) Fantastic resort in one of the most beautiful areas near Phoenix: SCOTTSDALE. Private terraced small villas with American-style rooms, very spacious with double Queen size beds and an internal living room with private outdoor terrace. Extremely livable both for those who are here for work and for those on vacation or for the countless conventions. Swimming pools with interesting relaxation areas around fires (typically American). Cleaning and care of manic gardens (seen gardeners at all hours) if internal transport with caddy is needed. Menu breakfast (normal). Many restaurants nearby and, within a few miles, the "historic / tourist" center of Scottsdale. Infinite and obviously free parking. Internal tennis courts. A really nice experience. Definitely recommended. (Original) Fantastico resort in una delle aree più belle vicino a Phoenix : SCOTTSDALE. Villettine a schiera private con camere all'americana, veramente spaziose con doppi letti Queen size e salotto interno con dehor esterno privato. Vivibilissime sia per chi è qui per lavoro che per chi è in vacanza o per gli innumerevoli convegni. Piscine con interessanti aree relax attorno a fuochi ( tipicamente americane ). Pulizia e cura dei giardini maniacale ( visti giardinieri a tutte le ore )se necessita trasporti interni con caddy. Colazione a menù ( nella norma). Molti ristoranti nelle vicinanze e, a poche miglia, il centro "storico/turistico" di Scottsdale. Posteggio infinito ed ovviamente gratuito. Campi da tennis interni. Davvero una bella esperienza. Consigliato sicuramente.
Relaxing! Comfortable beds! Excellent service! Friendly staff! Beautiful views!
Friendly staff, wonderful atmosphere, clean comfortable room
Very nice facility, attentive staff, dining is excellent. I would come back here. This trip was for work but I would be tempted to vacation here, seriously.
Review is for a 3 night stay in a villa suite for working vacation. Staff was very helpful and friendly. The proximity to mountain hiking to city hotspots/dining was great. Peaceful environment to work and relax. Overall I give this experience a 5 out of 5. Now, improvements could be made to keep this rating in the future. The desk in the suite needs to be bigger with more enhanced power. The desk seemed to have a pull out, like for a keyboard, but it was totally seized shut. Then, I get that sheets used by lots of people need extra cleaning, but these sheets were like paper and loud. Moving the sheets, my wife and I were afraid we would wake up one another.
HVAC system only goes down to 68 degrees.
Always beautiful and great service!
I picked up a client at the main lobby
Great potential, with great staff - the $5M renovation will make this place a great hotel and resort.
Very good, casual hospitality. The resort is perfectly maintained and very comfortable. My only ding is the food, which I did not find especially tasty. The door staff took great care of us. The live music in JDs was much better than typical.
Great place to stay for a few days
Love it beautiful place
Resort is awosome. Staff is amazing. Room service was amazing.
I really love this place.
I loved my stay here. Amazing staff and amazing facilities. This was this nicest hotel I've stayed at. The staff really take care of you and are super quick to help you or serve you. We had a 4 day conference here and it was just super great. I loved the location and the weather. The food here is amazing. So good and well prepared. I'd gladly go back any chance that I got.
Katie Mayo M.
Great place for a business conference. Food was great. Beautiful scenery and rooms. Staff so nice and helpful.
Big resort with nice rooms, big and clean. The fonic isolation between rooms isn't so good. Nice bar outside near to pool with fire places, JD's. Nice staff.
The rooms are nice and very large. The treasury itself is dated and not very good especially when compared to the Biltmore. I'm staying here because I'm on business
Beautiful with a great pool area.
Wow. My adult daughter and I just spent 4 days here for our 1st Annual Mommy & Me weekend and it was just what the doctor ordered. Although we were in beautiful Scottsdale, we only left the grounds twice. Between the pools, the exercise room, the pool bar, the spa and JD's Restaurant Bar - we had no desire to leave! The restaurant staff was fun and we were treated to an excellent show by Painted Soul on Saturday night. And those fire tables! Don't get me started! We also treated ourself to the Girlfriend Getaway package at the Spa - totally worth it. I recommend David and the Swedish Massege with Cooling Mint Scalp Treatment. I wanna go back!
This place is awesome. As Expedia VIP members, we were treated great by Mario at the front desk upon arrival. Upgraded us to a fantastic suite with a more private pool which is so warm it's like a huge bathtub. This is a switch because occasionally I am treated like a second class citizen when I book though Expedia as opposed to directly. The room is by far the nicest room we've ever stayed in and we've done lots of traveling. Clean, cool, spacious... first class all the way.
Zeri Siboni - B.
Beautiful amazing great can't say enough about the stuff the best kosher" worldwide kosher company" Passover group room entertainment kids activity storage for women concert we had it all in one place
Great resort for anyone stay in Scottsdale
This Resort was awesome. Had a fantastic room with many pools to use through the resort. All the people were nice. We had Carlos as a server twice at JD Lounge and he was great, we loved him. Will definitely come back.
Intransparent pricing strategy. When checking out, you’re getting blamed for booking your stay at booking dot com. ... The facility is actually nice, but I haven’t felt very welcome by the front desk agents. The price you pay for breakfast wasn’t worth the money. I’d recommend to grab breakfast outside as the service outside is faster and highly likely more tasty.
This place is fantastic
A beautiful facility. Great service.
Pretty good hotel with large pool area, scenic views, and a big gym (that is outdated but worthy).
Beautiful setting. Clean, quiet rooms. Lovely conference space. Service was wonderful.
Great band in lounge bluesman Mike always puts on a good show
The rooms are excellent and the swimming pools yes pools more than one are great
The hotel is very nice. You can enjoy a vacation here without ever leaving the property
Comfortable place with a lot of amenities
Shout out to Rickey at the front desk! He provides a "Smile" when he is on the phone & great service! Thanks Rickey
What a wonderful time we had this past weekend,the staff is so accommodating! Very helpful.the pool and fire pits were the best.thank you !!!!
Good place. Resort. Nice dry heat. Great pools and layout area, good food, good, even personable, service. They'll even get staff to take you back and forth to your room or elsewhere in a golf cart. Cant beat that! Beautiful. Classy. Great food. JD's jumps most nights. Outdoor pool social area great for the 20 something folk.
Love this place. Stayed there several times. Recommend the Suites at the back, multiple pools, like the big pool but the small ones are very nice and convenient. All have hot tubes! Central location for Scottsdale, close to downtown, shopping, restaurants etc.
We have stayed at this resort a few times. Mostly for events so the hotel is taken over. We really love the staff at this location. The rooms are ok, but for the prices and location it is still a great place to stay. It may need some updating but it does almost add to your experience with everything being a tad older. It's not like its dirty or broken. I appreciate the decor personally. 5 stars!
Very nice. Good food. Employees were very professional.
Fun..... Sisters are greatest...
Love! Perfect for the whole family! ????
If I started I would rant, so just take the one little star’s word for it.
I remember it being nicer
Top notch resort
Very nice. Friendly staff. Excellent accommodations, good food and atmosphere.
Well ran, clean and quite. A top notch facility for business conventions.
Great Resort great location in Scottsdale.
Wonderful place to stay
Exceptional staff at this resort. Aaron at the front desk was very helpful. Although the resort had a convention going on, it did not feel crowded and always room to swim. Nice bar and restaurant on premise. Great location in Scottsdale. Although slightly older, well kept grounds.
Kenneth Watkins S.
Didn’t realize that I would actually be staying in a “Plaza” setting. Was expecting a resort setting
I've been here about 4 times now with my family. We always have had a great time, but this last visit was the best! We were able to get a poolside room, with a patio that opened to the pool. It was such a great set up and I wish we had more time to spend there! The staff is always helpful and kind, even when we called multiple times to get different things. Will definitely recommend to others and be coming back again!
I absolutely LOOVE this place ! The staff , rooms , the ENTIRE RESORT is the bomb .. I recommend this place to ANYONE !!!????????
Beautiful place! The rooms are nice and there a lot of things to do there. It was nice spending time at the pool. The restaurant has good service and the food is delicious. The prices are not to bad for being a resort.
Nice resort..spacious rooms, great service
Peaceful and beautiful... awesome
We loved the ambiance at the resort. The pools were relaxing with just the right warmth / coolness ratio. Our room was very cozy. The bed, a dream.
Staff was friendly. Room was excellent for the cost.
Nice accommodations with lots of activities. Their poolside menu was AWESOME but has taken a step back. Service and food were good, but the place is confusing as hell to navigate unless you stay in a room thats located on the perimeter
Great location, good bar and restaurants...don't be near the tennis courts
Amazing place to stay. Beautiful property and great staff.
It's an awesome place full of things to do. We were here for two nights, not enough time to take advantage of what this place has to offer. Will be coming back soon. Great place to relax and enjoy Scottsdale and it's surroundings
Amazing place wonderful views and staff. The pools were great with lively music and a great atmosphere. Great weekend getaway for my birthday.
It's ok. Needs updating. My husband had to unclog the sink in the room our first night there and we were in a King suite with a balcony. Our bedroom door was so warped, it wouldn't close. It took room service 45 minutes to bring three spoons to our room. It was mediocre for what that room type cost. Probably won't stay there again. Better places to stay at.
We just arrived and this place is amazing!! They listen to your requests, they're super friendly, great pool, room is perfect..wish I could live here!!
Beautiful architecture and friendly staff!
I was there for a business conference that just about took all my spare time so I didn't get to do all that the resort had to offer. I can say that the food was delicious, the staff is wonderful, and I loved the shuttle that took us to a fast food place and waited! Don't forget to ask for a microwave should you want one. The fitness center was pretty good with items like jump ropes, small, medicine balls, and other things. The rooms were roomy and clean! I even walked beside the resort through the neighborhood on the hills. A coyote crossed my path. It was minding its business and I minded mine. We got along rather well. You'll have a blast here. Reserve today!
Loved everything about it
Great one night staycation!
Just wrapped up a conference here for 275 people from across the country. EVERYONE LOVED THIS PLACE! I was so pleased to work with the staff, especially Annie, Alexa, and Kristen. They made everything run smoothly. They were so accommodating. Every request was met with a yes. The grounds are beautiful. The staff universally friendly and helpful. The food for our three banquet lunches was prepared to account for differing dietary needs and was delicious. I had seconds each day. We had three banquet lunches- Asian, Mexican, and Italian. Many people comment to me about the great food. The rooms were spacious and well maintained. The housekeeping was thorough. Even with our large group we had plenty of space because the propriety is well designed. The grounds are lovely with extensive native plantings. If I had 270 happy attendees I’m sure your vacation or event will be equally enjoyable.
Great, location is beautiful and also close to Scottsdale Old Town where you can have fun. I love that the pool is open 24 hours. Top notch
Rooms were great
was there great place all the staff is nice and smile all the time the resorption help us in everything we ask and needed taxi food shopping every thing!! this is why in October we booked again to this hotel!
Perfect location, amazing facilities, will definetely return...B)
Ashley Brook A.
This resort is amazing. Wish I would have stayed another night. Our golf cart driver was amazing and took us on a fun tour of the resort. We also did a great scavenger hunt. I highly suggest spending your vacation here.
Loved the room, great location! And the service was sooo nice.
Nice, clean large rooms. Comfortable beds. Registration was very helpful with our needs.
The property looks well maintained. I was greeted promptly and excellent customer service! Love the door on the room separating the bedroom from the bathroom and the shower is beautiful!
Stayed a week for a conference and had a lovely visit! Staff went above and beyond to make me feel welcome and the shuttle drivers were prompt and accommodating. The rooms were a nice size and the pools were great too. Small issues with keycard but other than that, would recommend.
(Translated by Google) I love the resort, In that place there is a lot of privacy. Good customer service. (Original) Resort me encanta,En ese lugar hay mucha privacidad. Buen servicio al cliente.????????
Attentive staff and good service
Went here for pleasure with my Partner. Will definitely go again. Place was AMAZING!
David Cano V.
(Translated by Google) Excellent!!! Excellent practical convenience (Original) Excelente!!! Cómodo práctico excelente
Nothing to write home
There were a few problems number one the bathroom sink would not drain I had to go underneath and adjusted he did not send a maintenance guy out. Number two the door to our main bedroom did not shut it was swollen so the door would not close. Number three had small insects in the bathroom. Number for call for room service to bring three spoons took them over 45 minutes. More than likely we will not be recommending this place to anyone.
Older resort, good service, nice lobby and pool area
My wife and I went for a weekend trip, had a wonderful time. With temperatures over 110 the pool was a fantastic place to hang out. The room was wonderful. The property and grounds are very nice, I loved the placards by all the plants describing what they are. The restaurants were fantastic, the service and food both excellent. We would most certainly return.
Excellent service spacious rooms nice environment
The restaurants, lobby, conference center and guest houses/rooms are beautifully decorated. Receptionist was a charming young man that exuded customer service and sincere kindness. Tracy in the restaurant was able to manage influx of conference guest in the allotted time. Trifecta with, Great service and a radiant personality. Shuttle driver and guestroom golf trolley driver were friendly and efficient. Housekeeping staff was friendly and effiecent. The human resource department should be recognized for hiring quality and valuable employees.
Albert David G.
This resort is soooo nice to stay at! An inclusive getaway for those days you need some rest! :) they’re building a four seasons across the street, stay local baby!! :)
Great place to hang out
The food was awesome the hotel was nice
Michael C. the bellhop was nothing short of amazing. I had to switch rooms a couple of times due to room size and bed size. My final room was great. I enjoyed the 24 hour pool. Great for families!
This resort exceeded my expectations. They kindly upgraded my room for me and my daughter just so we could be right next-door to my husband and two sons. This made my day for sure! The staff is wonderful, extremely helpful, and so pleasant. Also I have to add that I honestly have the best sleep I’ve ever had away from home, I was very very surprised. The Pillows are so comfy! We were able to snag a summer deal that included meals and the rates were very reasonable. The food was pretty good, a little bit expensive, but that’s expected at a resort. All in all my family and I will be going back. Great clean experience
So pretty, clean and very nice staff!!
Awesome customer service with FRIENDLY staff
For what we spent to stay here and based on the pictures they provide in their adverts, we expected more. It wasn't any nicer than Best Western but the staff was very friendly and accommodating.
Loved my stay!! Hot tub was the biggest I've ever seen. Staff was greay. Had a dj at pool on saturday! Had a live band in restaurant. Food could be better!!
Awesome location for us avid pool players and didn't have to walk far to the pool. We had a great time.
Beautiful resort and friendly staff.
It was our first time here with my kids. We got a nice room. As we thought. But it turns out it was infested with cockroaches and ants. As we were at the pool. My husband went back to the room to find 4 more. Called the front desk and they sent people to come spray with raid. By now it was 7 at night. When we got back from swimming after they sprayed the room we found 2 more cockroaches!! I have a 4,5 and 1 year old . They were too scared to sleep. The front desk tried to State it was because it was hot out. But I can understand one or 2 but not as many as we saw . They did end up moving us to a different room. It was a nice room but it was also 9:30 at night and my kids were very tired. We didn't really get to enjoy the room and had to check out the next day. For a resort and how much we paid it wasn't as expected unfortunately.
18.00 hamburger need I say more
Gorgeous property! Great prices!
Nice resort in the heart of Scottsdale.
Awesome loved it
Really nice place....like the fact that you park right in front of your room
They were good tobus fir our 40th Anniversary thry upgraded our room it was very nice
We stayed here for a week and a half as a base camp for our activities. For a family with a lot of comings and goings it was great! Not sure I would have chosen it for a romantic getaway. The pools were great! The room service over priced but that's normal. I would stay again.
Worst experience ever we go to checkin and were declined due to credit card issues we come to find out that we were getting charged 110$ more than what we expected and clerk was unable to explain why we decided to leave the establishment we strongly advise you to look at your charges from this establishment thanks but no thanks
Joseph, my hairdresser in the spa/salon is amazing
The resort itself is nice but I found piece of chips and crumbs on the chair when I was about to sit. It was gross. But really, this resort is nice only room was not clean.
Everyone went out of their way to make sure we were satisfied. 8 of us Sorority sisters spent the night the shuttle taking us to our room upon check in, picking us up to go to dinner at bar & grill on premise & taking us back to rooms. Food staff fantastic. Would definitely recommend this resort.
Ms. Sabrina L.
Simply love this place! Will definitely be back
We had lots of fun in the pools!
Big Psych C.
Beautiful place nice pool for all the kids and a dj at the pool that was awesome! Will be returning and telling everybody i know!
This resort is breathtaking. The rooms are spacious and beautiful and the location is hard to beat. You can get to old town, north Scottsdale, Tempe, or downtown Phoenix easily. The food we ordered came fast and was really good especially the French fries! There are pools close to all the rooms so you feel like you have your own personal space without huge crowds even in the busy season. The grounds are beautifully kept and they have great amenities for a shirt or long stay. Will definitely be back for leisure and I would love to attend a conference here!
This place is amazing!
Our Son P.
Believe us, this IS a 4-STAR or better Resort. Our youngest adopted daughter treated my wife and I with a stay here for our 45th Anniversary last week! Thank You!
Amazing venue, loved the rooms and ameneties! Very modern and up to date! Comfy beds, awesome staff. I just can't say enough good about this place.
If you stay here only get the suites! i stayed in the regular room and the suite. quite a difference. the suites are amazing. the bar at the pool is incredible! such amazing staff and great views. love the bell hops! the rooms are very clean as well!
Amazing, Amazing, Beautiful & Tranquil resort. I booked a girls trip there 6/21-6/24, & it was indeed the best experience ever for each of us. The staff was remarkable. I have to give an additional shout out & special, special thanks to each & every shuttle driver, never have I ever received such exceptional service. They went above and beyond by mentioning restaurants and even giving us a look at Camelback mountain. Many Many thx. I will be referring this resort and visiting in the future. Th The
This resort was amazing this weekend! My wife and I enjoyed the food, the room, the staff, just everything. Can’t wait to go back soon!
We had a great time at The Scottsdale Plaza. The room was great and located right by the pool. If you eat at the resort I highly recommend the sweet siracha fire wings. Service was fast and friendly. All in all it was a great visit. We will definitely be staying here again.
(Translated by Google) Cool (Original) Chido
This was such a nice relaxing staycation spot. The summer spa deal is amazing!! Had a couple massage with my hubby and it was truly amazing. JDs is a great spot for dinner, drinks and entertainment. The band was awesome! Highly recommend this place!!
Excellent place, super nice and neat.
Awesome jewel in the Desert
Love this place. It's our "home away from home". Beautiful pools, great workout facility, delicious food and comfortable rooms!
Very fun and cozy
My husband and I stayed here for one night for a staycation and absolutely looooved it! It wasn't super crowded, tons of pools and jucuzzis to choose from, great front-desk service, beautiful room and great price. Would definitely come again and would recommend to anyone.
My family and I spent a week here. It was great! The whole resort was very clean and well kept. The rooms were updated and well maintained. The pools were awesome! Service was great! I will definitely look to stay here again on my next trip to the Scottsdale area.
The hospitality at check in was above average and pleasantly refreshing. Pools and grounds are clean and well maintained.
Very nice resort... Great pools and DJs restaurant serves awesome food.
We stayed here on a Monday night to make a a very early morning appointment on Tuesday. There was a convention event in the courtyard right outside our room with a live band. When we went to complain we were told that the band was playing until 10:00 PM, that the hotel was not aware that there would be a band until the event started, and the that there was nothing they could about it. Apparently other guests complained as well but the hotel did not intervene with the event. The rooms are fine, the pools are nice. Didn't try the food.
(Translated by Google) There are several types of rooms, from cheap rooms to two-story villas and 3000 square feet. The best pool is in the executive area. (Original) Hay varios tipos de habitaciones, desde económicos cuartos hasta villas de dos pisos y 3000 pies cuadrados. La mejor piscina está en el área executive.
The rooms were great and the facility was beautiful.
Stayed here about a week, very happy. Great multiple pool options, hot tub, well maintained and beautiful lawns. Conveniently located to restaurants and exhibits. Definitely would stay again!
Very nice, well kept resort. Attended a work conference here. Thought it looked like a nice place to stay and get away from the crowd.
I would not recommend using their banquet facilities. I attended a wedding rehearsal dinner on May 3rd, 2019. The food was just almost unfit for consumption. I do not know what the hosts paid but it was too much. Food had a sour taste and extremely dry, etc. I, at first, thought it was my taste buds or just my plate but I noticed other people grimacing and discussions after dinner confirmed my feelings.
Comfortable but older furnishings, creaky stairs etc. Might still stay here again, nice grounds, ok workout facility, nothing fancy, but adequate.
I was Actually there to work a few days and I thought from what I could say they were clean, and had great food. Staff is friendly and professional
1)Beds In the Sonoran Suite very comfortable 2) Food at the rehearsal dinner for 116 guests and over $16,000. was absolutely DREADFUL - I would never recommend The SCOTTSDALE PLAZA RESORT TO ANYONE HAVING A LARGE EVENT SERIOUSLY- They REEL YOU IN MAKE ALL SORTS OF PROMISES AND THE END RESULT IS HORRIBLE FOOD THAT ISN'T EVEN PRESENTABLE TO SERVE TO A DOG ???? AND I AM NOT KIDDING. The Chicken was dry along with the sauce which tasted sour, the asparagus tasted old and was very hard, the mashed potatoes tasted like they were out of a box, a total disappointment. The entire experience was very embarrassing not only to me but my guests who were in town from all over the USA. The worst was the attitude of my coordinator And the Vice President of the Resort who didn’t think this dinner deserved money back even though the majority of our guests didn’t eat it after the first bite! Imagine a piece of chicken wrapped in a sauce that looked like ???? only red and dry, that’s what we were served for $73.00 per plate + tax and gratuity. Pure VOMIT If we were allowed to have a test tasting as we requested, this would’ve never happened however, my coordinator Kate Gallagher wouldn’t allow it and reassured me that all the Chefs food was excellent. As I found out along with my 113 guests, THE CHEF COOKS THE STUFFED CHICKEN WITH HAM PARMA STUFFING AS HE WOULD COOK A HARD BOILED EGG! Over cooked and thrown and tossed as if it were cooked on an assembly line along with a thousand other eggs. Pure HELL and I intend on taking this as far as the Better Business Bureau. After reading reviews from their Mothers Day brunch how can this Resort even say or Claim they are in the top Resorts in 2019? TO ME THAT IS MISREPRESENTING THEMSELVES TO THE PUBLIC.
Nice and quiet
Rooms are great!
One of the best places we got to stay in on our road trip. The resort is quite large so after checking in you will most likely need to drive to where you will stay which is not a huge inconvenience. We enjoyed the townhome style accomodations and the sprawling gardens behind the buildings. There are also multiple pools so at least one will likely be closer to you. On top of all of this my favorite part of the experience was actually the quality of service offered. Not only was everyone very professional and courteous but they went above and beyond. We forgot something perishable in the fridge and they worked with us to have it shipped to us in a special container, making sure nothing went bad. We will definitely stay here again!
Love Love Love
Great place to stay. Had a few odd things going on for passover which took over a lot of the hotel. But overall a nice hotel.
Amazing resort. Staff was super. Spa was spectacular.
Had a wonderful time while attending a conference. The staff is phenomenonaI and the accommodations were great!
(Translated by Google) Great hotel with great rooms and wonderful area (Original) Super Hotel mit tollen Zimmern und wunderbarer Anlage
We would not come back, this resort needs breakfast buffet. They don’t have it all, the only option they have is restaurant with very expensive a la cart menu. Even coffee is not included in that price.
Cleanliness of resort 1-5 = 5 Landscape 1-5 = 5 Customer Service 1-5 = 4 Bathroom Sliding Door staying closed 1-5 = 0 Room Cleanliness 1-5 = 4 Towels 1-5 = 1 Noise from adjoining rooms 1-5 = 3
Great experience. Room was nice and clean. Food was great. Service was good.
The best part of this boutique hotel is Remingtons Lounge and Piano Bar
Great location, great staff, wonderful weekend!
This would not be my top choice for out of town guests. It is a bit dated but you can't beat the local and the views from the property. I understand the suites are the way to go here.
The Scottsdale Plaza Resort ist a great place to have workshops / meetings and other work related events where you need great facilities and caterings! Apart from that's it's an amazing place to relax after work or simply go for a holiday. It's many pools can cool you down during the day and the massive jacuzzi will warm you up at night. The rooms are simply amazing!
Nice atmosphere bartender is great.
Great burritos. Must stop every time I come to Scottsdale. Wish o could take them to Cleveland
Beautiful place for a wedding!
Yehuda Dovid B.
(Translated by Google) Beautiful place Murder service One of the best in the world A pleasant atmosphere and fun to stay here (Original) ???? ??? ??? ????? ??????? ????? ????? ????? ???? ????? ??
Very good price value. Spacious rooms with great amenities. Friendly staff upon check in and throughout the stay.
BRIAN CRISPIN SAYS GREAT PLACE!!!!
Great shops and restaurants!
Nice place for a conference.. the pool looks nice
Beautiful resort. Feels like home
Just once and relaxing. Staff has. Staff has beenn there awhile and they are great.
Jim Cox I.
Just like a review a month ago! Brought family for spring break and medical conference. Upon checking in, were informed that our room, two story suite, was given away and put in smaller room. Kids had no beds, so had to use couch and literally, a hammock, of a rollaway mattress! Grounds are nice and clean. They gave us gift certificate for the restaurant, average food, at $180 for two adults, and two teens, well overpriced. All in all, resort is nice but be ware you will be bumped out of your reservation if they deem someone more important than you.
Came down for the night and stayed to hang out at pool the next day. Rooms were clean and nice. Will definately be back.
Awesome experience, good people and reasonable rates. Nice pool to kick it by if that’s your thing. Tennis courts are in top shape as well. Spa and Sauna rates are a little steep so go local for similar services. Scottsdale is a wonderful location to visit in Spring / Fall.
Huge portions, tasty. Good for a quick snack.
Briggsy The P.
Mark S. S.
Multiple clean pools and jacuzzis. On site dining including patio/pool service. Spa facility on property. Friendly and professional staff. Free shuttle. Close to restaurants and Casino. Room clean and up to date.
This is the second time we stayed on the property and Itvwas amazing they're was amazing food, clean rooms, 3 pools and 2 hot tubs the 2 story suite was amazing. 2 large bathrooms and a beehive fire place.
Nice resort but not luxurious
Friendly and profesdional staff, lovely setting
Always a favorite spot to stay in Scottsdale. Great location, great rooms, and great staff
This place is amazing. Good food (some gluten free options) and a very fun atmosphere! We will come again!
Nice resort. Restuarant/bar on property. Will definitely stay there again
Excellent first day here. Hung out at the pool and had great food and drinks. Room is clean and spacious.
The resort is great! The grounds are perfectly landscaped, the property is super safe to walk around at night, and the pool areas (yes, there are multiple pools!) are all great. The rooms are generously sized and mine had a gas fireplace! Ok, for the negatives... The breakfast buffet is really lacking for a resort of this calibur. Honestly, I've had better breakfasts at a Hampton Inn... It is good if it is free, let's just say that. Also, if you are arriving to the resort at night - good luck. The signs to navigate the parking lot are too small to see, and the parking lot and roadways between the rooms are basically pitch black. Pro Tip: Get a bellman to escort you to your room for the first time; you'll be glad you did! Otherwise, the place is great!
Such and accommodating resort, with such a friendly staff. Nice selection of rooms available, but our pool side suite worked well for the whole family. Wonderful location, quick car ride, uber, or scooter ride to anywhere. Not only do we enjoy staying here, you can talk to any of the workers here and see that they love the Scottsdale Plaza Resort as well.
Nice place to stay. Lots of amenities. Enjoyed my stay very much.
Enjoyed the Resort while attending a Workshop
Solid old school laid back classic...
It was great...
Older but very nice property
My wife and I stayed during the Christmas holiday and thuroghly enjoyed the room and the lounge and outdoor fireplaces plus the great bartender!
Awesome resort to enjoy & relax.
Great place to stay, we always stay here when we come to Phoenix!
BRIAN CRISPIN SAYS, GREAT PLACE! ! ! !
Nice place but I was thinking a little more upscale. Place was probably built in the 70s but was remodeled. Nice pool area. Friendly staff.
This was a 300$ a night hotel and it came with nothing no free breakfast nothing there was no tv guide this place is a rip off not worth it's price at all
Beautiful resort, I enjoyed my stay was there for a work conference - would definitely stay there again
This place is very clean and the staff are always friendly!
Great host for business meetings and good lunch.
Such a hidden gem. I stayed in the suites with the fireplace and it was cozy and nicely decorated. The spa is small but mighty, Probably one of the best facials I've had in all the resorts I've been to. The bar / restaurant has good food and nice Saturday night entertainment. I definitely will be going again.
OMG you have to stay here! Best cozy Haven to spend the weekend or even a week. The rooms and bathroom are state of the art and if you're lucky, the pool and fire pits out by the main area are very nice. You definitely will not regret staying here...
Very nice. Very clean. Friendly staff.
This place is horrible! Complete bait and switch. Booked for a conference, chose a room, and paid. Only picked this outdated "resort" because of the room. But at check-in we're told that our reservation wasn't being honored. That even though we booked through their website that our reservation was ignored or switched or lost because it was with a conference group code. So instead of the bi-level two queen room we were stuck with a single level king! So now we're waiting to see if any of the 90 other people, who are apparently "VIPs", they are waiting to check-in to show up. Oh and that's another thing, they don't give a damn about you after you get there and have no other option. Avoid this place at all cost!
Very Nice Property. Great grounds and views
Had an amazing time, such great people that work here
The Old V.
Amazing hotel. Kind and welcoming people!
A very lovely resort. Great staff. Too bad Remington's is closed. This place has decent food, but nothing resort level right now.
Great resort for a vacation or business trip
Easily Accessible, Quiet, Quaint, Beautiful:)
This is a really awesome venue. I'm here for a three day convention with many of my friends. Love the facilities and the spacious rooms.
They hosted a good furry convention. 5/5, would fur con again.
The staff here are incredible. Super friendly and helpful and clean rooms.
The rooms were very comfortable. I especially like the food. JDs had great food and the conference service food was very good too.
Hidden Gem. The bi-level suites don't cost much extra and they are massive. All the amenities you need and while not right beside anything it is central to everything.
Beautiful place to stay warm. Very good and prompt service. Food were excellent.
Michelle Eun Young S.
I didn't stay here as an overnight guest but attended part of a conference, and what I saw of the facilities was clean and great, there's a pool that people were enjoying (in the middle of winter, but then it's Phoenix), and everything at the conference went smoothly (AV equipment, etc, was great).
At $333 a night for a supposedly upscale resort. The rooms are outdated motel like with locked doors that join rooms. Walls are so thin you can hear the other rooms joining a conversations as your trying to sleep. Flying gnats in my ears all night. Nasty carpet. When I complained they offered to waive $25 resort fee and a free breakfast. Come on! $40 motels have free breakfasts and no resort fee. The landscaping was nice but you can sleep there.
I work for GrubHub and delivered food to few customers there the other day. But the hotel is so nice I would definitely recommend to friends and family to stay there when visiting. The staff was very nice. Place looked so clean and the atmosphere is so awesome
I didn't stay at the hotel, I delivered food to a customer but from what I saw, the hotel looked really nice
I do not understand how this hotel has an overall rating of 4.5 stars. This is a motel! An old, dated and smelly motel in a great location. When my room smells modly and like old, dirty carpet, nothing else matters. There is nothing upscale about this place. They give you one tiny soap for your stay. The hair dryer is so cheap, it over heats and stops constantly. No slippers so you walk on the nasty carpet bare foot or your wear shoes all the time. No comforter on the bed, only a thin blanket. Old pillows that smell.
Great service, awesome location, rooms are excellent
Went for a convention. This is a great convention center. Great time.
It's apartments, very clean and well maintained. The food has been great, top notch. Vegan friendly.
Pleasant stay, got a little iffy first day, but the hotel took care of it and we ended up staying another day. Enjoyed the restaurants (suggest French Onion Soup, if you're a fan, it was great!). Quick room service, clean and well maintained. I would recommend this Resort, if you're in the area.
Very friendly staff and gorgeous resort
My husband and I got married at The Scottsdale Plaza Resort on 11-24-18. We held our ceremony at The Plaza Lawn and our reception at the Terraza. The new Plaza Lawn is abolsutely stunning. The hedges around the area made it feel like we were in our own little world. Very elegant. The Terraza was the perfect location for our reception because it was almost like being outdoors without being cold. The courtyard in front was great for a cocktail hour. Being able to get married at the resort where we were staying also made everything so much easier the day of. No limo or transportation necessary so it was less stressful. More than all of that, the staff was AMAZING. Our planners - Kate and Sarah - were just the best and so flexible with all of our requests. The banquet staff at our reception was on top of everything and always made sure my husband and I were taken care of. The resort staff overall took great care of us and our guests for the whole stay. They made us feel like family. Thank you!
Awesome pool/jacuzzi side suite that's steps away from your back patio The service there was great, Gordon from the front desk (Korean guy) moved us to a suite with a better view and was very accommodating. Would come back here again for sure
We stayed two nights and ate the breakfast buffet in the restaurant which was plentiful and delicious. The service was top notch. We were part of a large group. Largest hot tub in Arizona! Cozy patio with gas fire pits. Live music in the bar area. Beautifully decorated common areas. The rooms were nicely appointed, with comfortable beds and large choice of pillows. it was quiet near our room, we did not hear anyone else.
My room was at the back of the resort in a suite. Excellent service and food.
Old run down Scottsdale resort. Nothing special.
loved the room, fireplace, two tvs, lots of space! the staff at the bar and diner were wonderfully helpful and friendly, super nice even when we got drunk! the rest of the staff was super nice, great pool and hot tub, plus golf cart rides around the property, wonderful time!
Fun In A F.
Gorgeous facility! All of the staff are amazing and ready to go out of their way to help!
Absolutely fantastic stay. Room was a hair dated, but realistically we were never in the room. Between the 24hr pools, food, spa, and countless amenities near by, we were plenty busy with our prior engagements. My wife and I never understood the concept of a staycation, but after seeing this place, we get it.
Good location, nice staff, plenty of parking. Rooms were a little dated, minus the bathrooms.
Large suite. Sometimes could hear neighbors speaking in normal conversational tones.
The Suites are very spacious and clean. I would stay here agian.
Our daughter had her wedding rehearsal dinner here and the entire bridal party and family stayed at the resort. It was an amazing time. Staff is exceptional, friendly and attentive. The rooms were fantastic! They made this special time even more special. Highly recommend!!
Stayed here for a friend's wedding. The campus was beautiful with all the amenities you would expect (salon, spa, gym, etc). Ate at two of the restaurants. Had dinner and buffet breakfast at the main restaurant. Dinner was good, the breakfast buffet was a little disappointing for $15 per person. Eggs, bacon, sausage, potatoes. The waffles and biscuits were kind of stale. There was also toast and instant oatmeal. We stayed in like a little casita on the back of the property. They are one story and four to a building with little walkways and courtyards in between. The rooms are adjoining. There was a bedroom, bathroom with shower (no tub), living room and kitchenette. I did think it was kind of weird that there was a full sized kitchen table and bar sink, but only a mini fridge and no microwave. The room was nice and updated, but you can tell it has old bones. There are pools all over and we did go to the hot tub/pool by our room. Even in December, the water very nice, heated pool and the hot tub was great. Also loved that they don't close the pools at night, so you can go any time. Overall the place was great and I would definitely stay again.
There are many places to go within walking distance. There is a shuttle to go to some other hot spots nearby (like old Scottsdale).
Wonderful Resort with incredible views and amenities. Close to all the right shops food places.
Nice place, very clean and great staff here. Everyone is friendly and helpful. Would come back.
Good restroom good prices good customer service
Great place to go and relax everything. so clean and quiet.
The place os nice rooms are good but the service is not as expected
Friendly staff and super well maintained grounds.... plus I got to be witness to the tackiest wedding ever! Delightful ....No reflection on the resort, that was all on the couple ....
They call this a resort but it is not a nice place to be called resort. Three stars.
I stayed here for two nights to attend a conference held at the resort. The grounds and rooms are beautiful and comfortable, and the service was impeccable.
My wife and I do a lot of traveling but this was the nicest place we've ever stayed at. Check in was wonderful and prompt. The room and grounds were pristine. We also had dinner and breakfast there - the food was great. Highly recommend staying here.
Checked in a little while ago and immediately went back to registration to check out. The beds are very old and uncomfortable with spring pressing against your body. The pillows were very worn as well. They're clumpy and lumpy as feather pillow get when they need to be replaced. The bedding is not cotton, its polyester, which is horrible to sleep on. There is actually holes in our linens, they are so old and worn (and blood stains, so welcoming!). The down blanket is paper thin for years and years of use. Plus a 4 star hotel shouldn't have any of these issues. They took us to 3 rooms and this was the best bed. Ricky was very accommodating and tried to fix the situation for us. He even upgraded our room, which should have resolved the issue but didnt. It's just old, real old. So in our new room, I've been sitting here on the bed relaxing for about 30mins. Its SO UNCOMFORTABLE! I would check out if my husband wasnt asleep (combat veteran who can sleep in the dirt). This IS NOT a 4 star hotel and you wont get a good night sleep. I cant believe this is what they believe a resort experience is. I'd rather sleep in my rental car at this point. I'm so unhappy and will never come back, and I'll be here quite a bit over the next several months. I stay at resorts quite often and only once have I had a similar experience, but they were completly sold out over Valentine's day weekend and had no flexibility to resolve the issue. Additionally I intend to contact their corporate office. They could buy a new mattress with what I'm paying for 1 night here (with a military discount). I'm afraid to pull back the blankets as they're probably bed bugs on these old mattresses. Shame on you Scottsdale Plaza.
This resort is huge. Almost feels like an apartment complex across dozens upon dozens of apartment buildings. Its a nice place with very nice rennovations for the bathroom. I think the buildings themselves were built a while back but they did a great job with rennovations. Tennis, putting green, pools are all part of the resort however I did not have time to use them. I'd stay here again if given the chance.
Had a good time here. The pool area is quite nice. Staff was very accommodating and pleasant. The restaurant just outside the pool serves a very nice Sunday brunch, as well.
Very nice. Big rooms.
I was here for a friend's wedding. Everything seemed well coordinated, though bathrooms were far from the event.
The resort was beautiful, when I went it was quiet not a lot of people very convenient to a lot of places around the area and good restaurants. It's more of an adult resort, I do like that they have more then one pool. The room was everage, just your normal standard room, nice shower and bathroom.
Clean, spacious hotel with nice grounds for walking. Right off the main road so still some noise. The rooms are clean and well maintained but could use a refresh.
Very nice place
Food is great as usual.
Luxurious but so large the helpful bellmen are important for guests to get around.
Charles St G.
Good service and the amenities were very good.
Banquet for Teen Challenge was Great! Service was excellent. Food was not so good. Praise to God
No complaints whatsoever
Solid place. Good vibes. It's good times.
The service is excellent. We host our event there every year. Food is fantastic, drinks are great and employees are accommodating.
jacuzzi was small
Attended a seminar there and what a beautiful place. Many choices in Scottsdale and will definitely come back when back in town. The food was excellent too!
Clean. Friendly staff. Really liked the shower.
Excellent Resort. We have been there three time for a work conference and I am always impressed. The place is spotless and every time I go something else has been renovated since my last visit.
Has an nice bar and lots of tables with lots of televisions for easy watching of sports, news, and other things. Food is very good, service is even better. The great place to have meetings and dinner or lunch or breakfast because they have a separate breakfast area there also. There's a nice gift shop and based on the people that are staying at that place and I talked to them, they think the place is great! After night time there is and outside fire place and tables around that too so you can enjoy your evening outside if you want.
Great hotel, friendly and helpful staff. Our King Suite had a slightly musky smell, almost as if it had been converted from a smoking to non-smoking room. Also a lot of potential for windows and natural light, but very little of it in the room.
Melissa Beth R.
Great resort, enjoyed the M Loved this resort. Our suite was spacious and very clean, housekeeping did a great job, loved the bedding l. We Loved having a patio and the pool area was clean and lots of chaises. Had drinks on patio listening to very good musicians. Watched games in the sports bar. Great area to go out for dinner. We are planning on coming back
Great place to stay! Very clean and worth the money!
Nice resort in a nice location. Open, spacious feel, and friendly staff. Easy to get to and various things to do in the area, whether it's dining, shopping, sightseeing, or whatever people wanna do around Scottsdale. FYI the Irish pub bar inside though is very pricey and the food isn't too great, so I don't recommend eating there (don't worry, there's a ton of better places nearby that aren't overpriced and have much better food).
Tax seminar: Food and drinks provided. ???? it.
Great Rooms! Great Resort. Very spread out. Almost looks like A Condo Complex. Great variety surrounding. We enjoyed the Train park across the street.
Clean crisp and fun!
Helpful staff, suites are nice and quiet. Will stay here again next time I'm in the area.
Nice place! I attend an annual convention at this location. The staff is very friendly and the food is good. Great location in Scottsdale. Near old town and Camelback.
Nice rooms that are well maintained. Grounds are well kept but the staff is slow. Check out took me 15 minutes. I would not call it inexpensive but it was not rediculos either. Food was decent and it is easy to find.
Excellent bar with great service
We only visited the bar in the evening. We had a table outside. Our server was slow and off-putting. The appetizer was not hot and only tasted ok. My date ordered a drink that was made with lemonade and the lemonade was terrible. The bussers threw dirty napkins into the firepit at the table next to us. So.... there were little pieces of flaming napkin flying over our heads and around our feet. We were concerned that it would set the tree above it on fire.
The rooms were big, but the carpets could have been cleaner. There is not much outside light/Sun light in the room either. Not many places to eat within 5 to 10 minutes walking distance.
Khairul Hakimin Z.
Antoinette & Gerry O.
Excellent resort. Easy check-in, room impeccably clean, huge bathroom, and nice amenities all around. I had requested a quiet room and it was. We lounged by the pool the first day and had great service for drinks and eats. It was also really close to other dining options so that was a plus. I’d definitely stay here again!
Alex, Mr Cunningham were very nice with us, nice Plaza resort, with nice team working there. I tottaly recommand this resort. Omar from Paris
The stay here is great. Staff is very nice. No problems or complaints.
To me, it was one of the most emotionally charged experience of all. Like a dream come true.
Love this place, 24 hr pool!
Great location clean rooms Friendly stuff
We loved our stay here. We had a bi-level suite, with our two boys - which made all the difference. It allowed us to have the opportunity for privacy, and space. All of our needs were met. The staff here ( front desk, cleaning, & all staff) go above & beyond to make you feel welcome. We will definitely return here when we come back to Scottsdale. Thank you all for making our stay memorable!!
Very cozy and quiet loved that!
Flew in to Phoenix on business on what turned out to be "the wettest day in Arizona history". Needless to say there was water and flooding everywhere. The Plaza resort hotel and staff were very helpful and accommodating. They shuttled us everywhere and did it with a smile. Great staff here!
Good deal nice suite.
Nice facility and friendly staff.
Okay resort. HoHum sums it up. Room was comfortable and clean but bland. Pool areas wet but bland. Lobby decent and the gift shop and sports bar were awesome. The live entertainment in the sports bar was a really good thing.
Conference accommodations were great Comfortable atmosphere and helpful staff.
Older and smaller than some of the other resorts, and meeting spaces aren't as large as some, but very nice overall still
Very friendly staff, very comfortable rooms - the shower in our bathroom was the icing on the cake. I felt like a VIP guest and will definitely go back!
Resort appeared premium and grounds we're clean and well tended. Had no opportunity to interact with staff
The location is fine; rooms, grounds and common areas are all clean and very well maintained. I have not been particularly impressed with the staff, other than the front desk. This seems like an ideal location for a larger group and/or company retreat. I do not recommend it for a single business traveler or couple. It is just so-so.
Very nice resort in a wonderful neighborhood
Room is great
Amazing Place for family fun, and fun in general
I got a summer deal on the room which consisted of a great room and a $100 credit to use in the spa and/or restaurants. Front desk was friendly and efficient with check in and out. Pool was clean and service was quick, even towards their closing time. The room was clean, shower had good pressure, it had all the amenities I needed. I also loved wearing my robe to the pool! The restaurant/bar had a blues/jazz band playing while football was on the tvs, great combo! My martini and prime rib were both delicious! I got my nails painted at the spa for a small fee, my nail technician was very nice! The business center allows you to print up to 10 pages free which was a lifesaver for my homework. All around I enjoyed my time at this resort and the staff were all on point! Thanks for a nice staycation!
Dr. Steven Poulos D.
Nice resort. Clean, Good food.
They have clean comfortable rooms and a great helpful staff
I was only there for a social event - a wedding reception - but the resort was a beautiful venue. The service was very nice with bellhops available to take you to anywhere on the large property on golf carts. The food at the reception was very tasty and done very well. As mentioned, was only there for the reception, so I do not have any info about the rooms, but the resort looked very nice. Oh, and the scenery at the resort is excellent as it is set around some neat mountains like Camelback mountain.
Rooms were a bit old and the pool features nothing really to write home about when compared to other area resorts, but really friendly staff.
Great meeting room
Mobile Dog Running S.
Great food, way to loud . The service was spot on. Definitely recommend
Great clean rooms
(Translated by Google) It has good beds and they serve alcohol late (Original) Tiene buenas camas y sirven alcohol tarde
I don't remember only clicking two stars, now changing it to 5, as is appropriate, because this place was great.
Outstanding place. Great customer service. Aaron was very accommodating
Lovely older hotel that has been updated. Grounds are gorgeous and the shower is superb. Mattresses could use an upgrade.
Service was okay
Great staycation location
Clean and polite staff
Nice location and clean room
Great rooms, pool, and staff. Very friendly front desk, cleaning crew and gardeners. The grounds are beautiful with dozens of different desert plant types along the paths, many of them labeled for the curious. The main pool area is the star of this resort with tiered pools connected via a waterfall, massive jacuzzi hot tub and poolside bar complete with music and cocktail servers. Direct view of Camelback Mountain and in the heart of ritzy Paradise Valley. The only cons we had were there was no complimentary breakfast and the restaurant where breakfast was served had lacklustre service and food for the money. Also the margaritas from the main bar were pretty awful. Beautiful resort though.
Fun place in the heart of Scottsdale! Locally owned, this resort is often the location for conventions and weddings. Large and spread out layout with plenty of parking, it is a perfect location for basing activities in the area. Good bar and restaurant serve up delicious value from seasoned staff! Good choice!
This is a nice hotel great staff and pool
Fancy shmancy, multiple pools, we had a nice suite.
Debra Olbricht T.
An awesome place to visit. Its so beautiful. Great food and really nice workers
The room was beautiful and the staff was friendly and very helpful. Certainly will stay here again. ????
Hum... good news or bad news first? Good news is, if you're going to be sleeping on the sofa sleeper you're in luck! It's the most comfortable pull out bed i've ever slept in. Now the bad news. The wifi is awful! I mean awful! Hard to even stream a movie. And now that ties into the $25 dollar a night resort fee you have to pay. That is to use the wifi, pools, gym... so you're paying an outrageous fee for subpar service. The resort fee however does not include a microwave, or a fan. If you want either of those you have to rent them. All we wanted was to pop a bag of popcorn. We were told there were none on the property unless we payed the rental fee. So we had to drive to the nearest gas station to POP A BAG OF POPCORN! The room was just newly renovated so it was decently clean, but every single door in the suite was loud and squeaky. WD40 maintenance ... that's all I can say about that one. Basically to sum it up, if you want a clean, basic, over priced room, this is your spot. If you're looking for a bit more accommodation, I'd go elsewhere. We went for a birthday celebration for a 5 year old and they didn't even have a balloon. But they have rose petals ???? Oh! Love at the front desk is lovely. Very nice and professional. She gets 5 stars.
It was ok... nothing to scream about. I wish they could at least have tv's that you are able to watch hulu or Netflix on, instead of just basic cable and 13 bucks a movie.
The location is ideal- next to shops and restaurants. The rooms are a bit outdated, but okay. The grounds, however, are outstanding. Beautiful and well maintained gardens.
I have stayed there many times always with nothing but wonderful experiences. I always stayed in the casitas with private hot tub in the back yard or porch. Roomy,clean,no complaints from me at all.
Very clean! Very professional staff! Will definitely be coming back to this resort. We love it!
This place is a great escape. Rooms are big with mini fridge. Nice pool and friendly spa. Restaurant was okay. The ground are well kept. Great cactus and tennis courts
I love staying here any time I come to the area. Check in is way late and that is probably the only complaint I have. The spa on site it a must do, staff is very friendly and accommodating as they did work diligently and let us check in about an hour early.
My wife and I went here for a small work event, the resort was very nice, very clean, but more importantly the staff was incredible!!!
Had a wonderful stay
Clean rooms, great property, nice staff, comfortable, quiet, lots of amenities.
nice villa like hotel. the place is so big that one needs a long 5 min walk from frontdesk to the most inner building. breakfast quality needs improvement.
In A M.
Staff were friendly and the grounds are beautiful!
Unless you are getting two adjacent rooms, avoid rooms with a connecting door to the neigbouring room.
Had dinner at bar. Pretty good, nice atmosphere.
Gorgeous property with luxurious amenities. Rooms were large comfortable and well-appointed. Definitely stay here again when in town
We had a few issues with room service and housekeeping but they totally took care of all the issues and went above and beyond to make our stay fantastic. The two story villas are pretty cozy and the live music at the bar was a nice addition.
Really quiet in August, which is great. Very kind, helpful staff, who go out of their way for guests. Loving staying here with lots of sun and beautiful swimming pools. Good buffet breakfast, good food in the bar, free popcorn to munch in the afternoon. Comfortable bed and pillows. Good Wi-Fi. What more do you need?
This place was so nice. I was attending for business. The rooms are nice, clean, and appear to be newly remodeled. The pools are clean and nice. I would return again for personal time.
Loved this resort. The drivers at this resort are top notch. Bob was outstanding. The fact that they will drive you where you want to go within 5 miles really was great. Tip these guys they deserve it, they offer a wealth of information from facts about this great state to delicious restaurants. The breakfast buffet is delicious as well as the lunch we enjoyed poolside. We visited during the slow season and it was super quiet. We had the pool to ourselves several times. They have a good workout area as well Thanks for a wonderful stay!
The best resort I said in????????
My party and I ordered drinks and food from the pool bar. The staff was very friendly and great to converse with and the food was delicious!
Going back for sure
I love this place!! Not as crowded as other resorts.
Reginald L. R.
Staff was courteous and professional. Stellar service, room was great!
Rooms are in a strange location and sort of hard to find. They're very nice though and the pool area is very nice. Service was fantastic!
Staff very friendly and helpful. Beautiful grounds and great clean rooms.
Great location, room was excellent, wonderful shower, staff could not have been nicer. Pool areas, tennis, courtyard all very inviting. Only argument would be price on sundries, a bit higher than even airport prices. Otherwise fantastic location. Look forward to visiting again.
Great resort! Food was good. Rooms were comfortable. Too hot so didnt use 5 pools.
I would go back!!! Very nice.. people very helpful
Fairy Princess Ball wonderful time
Very happy with service and room
I'm here for our almost 20-year anniversary of Kingston Trio Fantasy Camps, and this place is so accommodating and wonderful. It's like home <3
Parking is a headache. Not only there are not enough parking space, under scorching sun and extremely high temperatures, there is no covered parking, almost zero tree shades. All hotel amenities are long way away from rooms and no covered or airconditioned walk way. Basically exposed to all elements. So the constrution and layout of these rooms are just a bit better than motel setups. Really not suitable to be operating/pricing/sellling it as a luxary hotel.
Beautiful facility, great staff
The workers were very helpful.
The Scottsdale plaza resort is very well kept, and it is nice to simply walk the grounds. The location is relatively close to Camelback mountain, which is nice, though the sun has to be pretty low for it to be "in the shadow" of the mountain. The resort is easy to get into and navigate through. The rooms are very nice, though they are slightly crowded in their groups. Swimming pools are available throughout the grounds, though they are all relatively small and plain; much better for relaxing adults than for children. Food is fantastic and reasonable, though not included with the rooms. The staff was excellent the entire time we stayed. Overall we had a wonderful time.
Jose Quezada H.
(Translated by Google) Everyone is very kind (Original) Todos son muy amables
I loved this place!!! And the fact that the mall was down the street from where i was staying was awesome!! Friendly staff too!!
Very nice, it's resort style with separate buildingg holding like 4 apartments
Vernda E M.
Nice resort, spacious rooms, friendly helpful staff..the towels are a little rough..as in not fluffy and when staff cleaned the rooms did not replace wash clothes with same number... so we started with 3 for two people we stayed 3 nights...and by the last day there was just 1.
Mr. Epic G.
The resort itself was lovely. There are several amenities that are very well kept.
Not what I expected. Service is slow. If you order room service it will take them 2 days to come pick up the trays. Pools are alright Overall dated. Won't stay there again
Room is great, love the two sinks. Beds comfortable
Nice big clean rooms great place to go. Multiple pools.
Great staff and a fabulously fun resort!
Cute little rooms for a decent price. The pool and outside bar were great!
Jose Mayen R.
(Translated by Google) It's nice and very visible (Original) Es agradable y muy visible
Lovely place, great deal!
Nice location. So far so good.
Very nice place would recommend it
I didn't stay at the resort but I did attend an event there and the property is beautiful.
It was an absolutely great time. The only thing i would change is the pool service.
Very nice. Event had plenty of space
Newly remodeled and great value
Dropped someone off, never saw staff
Fantastic resort. The staff was amazing and the rooms are beautiful and spacious. As I left the resort and showed up to the airport I realized I had left my wedding ring by the sink in the bathroom of my room. I called back and within 15 minutes the team of Alex, Joe, and Ruben had located the ring, called me back, and arranged shipping back to my house. After 20 years of heavy travel I can say it was truly remarkable how much care and concern they had for my own silly mistake. I will be back and highly recommend this resort for business or leisure travel.
Was there on business conference rooms were nice staff was very courteous and professional.
Food between activities was good. Especially enjoyed the salmon.
I love the resort and have stayed many times. Last year they were under construction so when I stayed this year I was surprised to find out once again that there under construction. Disappointed To say the least. When I complained to the desk about it they offered to comp me nights stay which I thought was more than fair. Well someone overstepped and the extra day disappeared. When I tried to speak to the manager then sent out a lacky to tell me that they could not do what they promised. I have many options when I stay in Scottsdale. Sadly this will be my last stay with them. Love the resort love the people. Hate construction. They should have warned me ahead of time ????
I can't say enough about our stay here, it's been hands down the most enjoyable place to stay!!! The staff has been amazing and the rooms are gorgeous!!! Will definitely be making this our go to spot when in Arizona!!
Very quite, very comfortable. All the rooms are on the groind. No stairs to climb.
Attended a work function at Scottsdale Plaza. Nice atmosphere and decent dinner, however quite possibly the worst dessert I have ever had. Nothing enjoyable about it at all.
Staff phenomenal. Food phenomenal. Room phenomenal. Pools phenomenal. Spa phenomenal
Great place. Staff is friendly and on top of it. Hope to go back soon.
A classic Arizona resort. Friendly staff and large rooms. 5 pools to choose from and tennis courts, golf. Great views and an expansive property. They have summer specials for locals. You should definitely put the Scottsdale Plaza on your list.
Great resort when it is open. Beware of discounted rates due to closed pool and restaurants during remodel! They should tell customers when taking reservations, but they did not. Room was great.
Beautiful resort, great rooms, friendly staff! Our only issue was the main pool was closed for 1/2 of our stay, and the pool bar we only got to enjoy for a day. You can order food/drinks to any other pool on the resort as if you were at the main pool bar, they do charge an absurd fee however to get it delivered. Other than that, this would be a 5* review! Will stay here again!
Nice rooms. Nice pools. Beautiful backdrop. Such a relaxing weekend!
Love this place
It was very nice
Beautiful, peaceful resort. I enjoy the sunset view from the resort. The room was nice, comfortable, and spacious. The pool was awesome. I loved that it was open 24hrs. It was so relaxing. Thank you The Scottsdale Plaza Resort for a relaxing, peaceful evening
I went here in June for a conference. I enjoyed my time with the meeting rooms and food offered. I had a king suite which was comfortable space from the bedroom to the living room. Decent channels for the evening along with a mounted TV in the room. We had a smaller pool near our room which was convenient and the main pool had plenty of seats and bar service. The resort shuttle can convenient as well since it can take you within a 5 mile radius for free until 9pm. The staff were nice for the most part. One lady didn't seem to believe me that I was there for another day which was annoying so I had to explain about the additional papers that she had me sign when I checked in. Mind you the JD's sport lounge had amazing staff and decent food.
Friendly and attentive staff. Clean comfortable room.
Location and rooms were great. Wonderful choice of restaurants.
staff are excellent, helpful and friendly, grounds and rooms are immaculate. highly recommended.
Nice, comfortable room. Clean, well-stocked. Beautiful grounds.
Great room, good prices, breakfast buffet was ok, they need to get a better consistency with their chefs in the morning. Grounds were beautiful except the construction going on. Had a minor issue with spiders, but was resolved quickly by hotel personnel
The employees were friendly and helpful. When my daughter left behind her clothes they had it in the mail right away! Thank you!
Great resort for the whole family. We go the townhouse hotel and was great for small kids and adults and still have your own space. Food wasn’t that good, but pool made up for it. Good location as well with plenty of attractions near by.
Wonderful place. A little pricey
Absolutely stunning. We're here on my honeymoon and it's been great so far. We got an upgrade in our class of room. We had already booked a bi-level suite, but we were upgraded to the absolute best, an executive lodge. Everything is clean and everyone is very friendly and welcoming. A big thanks to Marco, and everyone at the in-hotel restaurant JD's!
We stayed here as a mini staycation before I start school. The service was excellent and everyone we met was very attentive and anticiparory of any needs we might have. They offer a complimentary shuttle to places within a five mile radius as well. We didn't take advantage of this this time but probably will in the future. We had cocktails the first night which were delicious and ordered room service in the second night which was also fantastic. The pool is beautiful. We will definitely be back.
This is one the best kept secrets is Scottsdale. Wonderful resort with great service, Amenities, and facilities. Highly recommend.
Still a good place to go to but not as friendly as it was a few years ago.
Not as nice as I was expecting. Great location. Rooms just okay.
Large sprawling resort with some of the best food in Scottsdale located around it. Nice location, great pools, good food, wonderful staff. Rooms were very nice as well.
The room was great. The drinks are incredibly expensive and not very good.
Very nice resort, very good service, is very much worth giving gratuity, very friendly staff. ??????????????
Beautiful resort in the heart of Scottsdale. Stayed a couple nights and even got to enjoy a couples massage that relaxed all the stresses away. Grounds are wide open and filled with cacti. The pool was nice and quiet for us as in the middle of 100+ degree weather. Room has a nice mini fridge and k cup coffee machine. We utilized the summer special that took off the resort fees and have us 100$ a day to use at the hotel.
Awesome place... great staff!
Robert E. W.
Pool is open 24 hours. Love it
I attended a conference here, and was really pleased with my stay. The staff were all super helpful, and attentive and were able to accommodate me. Meals were included in my conference registration. I am vegan and while the options for me were quite basic and nothing special, I really appreciated that they went out of their way to come talk to me every day about the planned menu and ask me what would be ok to eat. They also brought me a separate plate every lunch and dinner and offered to cook me something else if I was still hungry. Aside from the conference food, I really appreciate the Beyond Burger being offered at JD's, and the milk alternatives at the Market shop. Every single member of the staff that I had any interaction with was very friendly, smiled at me, and wished me a good stay. The grounds are well maintained, and well organized. Attention to detail like having fresh cold water and towels in the pool areas, and golf carts to drive weary travelers to their rooms were nice touches that made the stay that much better. The room itself was massive and clean. The bathroom was large, with nice lighting and plenty of storage. The shower was also lovely, and the robes were a nice touch. The A/C worked really well and kept me cool and comfortable in my room while it was 45C outside during the day. Overall, an amazing stay!
I stayed there for a 5 days conference. Rooms are comfortable and facilities see great. Food was fine on the first day, but got worse and worse during the stay.
Nice hotel and great service. Big rooms.
Great rooms, great pools, great service, and friendly staff. The grounds are beautiful and extremely clean. Great place for a family vacation or just your significant other! Great location to get to all the Scottsdale night life and restaurants. The food on site is great as well.
Loved it, very clean and comfortable
Great value and amenities.
The staff were very helpful and friendly. The rooms were okay. The grounds were beautiful!
(Translated by Google) Very funny (Original) Muy divertido
I was there for like 5 minutes. The lobby was nice, they had free lemon and cucumber water. The restroom was clean. The chairs were nice. It was pretty. That's all I did there.
My room was spacious, clean, and very comfortable. Housekeeping was very helpful and friendly. The only downside was having to go downstairs to get ice.
Friggn EXCELLENT... Enjoyed my stay here. Located off Scottsdale rd, in Scottsdale. The resort featured Adobe style building, with plenty of parking all the way around this HUGE campus. The staff was extremely friendly, the grounds well maintained, there is tennis courts, a putting green and a day spa as well as various pool available. Off season in June is where you want to be, if you dont like crowds. Had the whole pool and the gym nearly to ourselves. Peace and quite with no unruly kids running around,possibly around the grounds, breaking stuff, getting in the way or tossing garbage all over the site, as well as soccer moms yelling at the kids at all hours of the day and night, with screaming baby echoing well into the night. No kids around to piss in the pool either. There's a Motel 6 for that. Yeah, it was hotter than I think Satin himself could stand, but we loved it. All amenities are there. Just outside the resort, there's a huge mall, old town and the art district. Drive 5 miles east and there the essential..Target, Albertsons...etc. Going to make this my yearly migration. Thanks Scottsdale resort for the best time.
Staying here for a conference. The room is spacious and clean, the grounds and pool areas beautifully landscaped with a diverse array of vegetation unique to Arizona. The location is convenient for access to Pinnacle Peak and other area attractions. The food and drinks are reasonably priced and of high quality, but there are also lots of other options nearby.
The hospitality shown by not only the Front desk staff and Restraunt staff, made my visit 10 times better than any previous resort i have ever stayed at.
Very clean, nice room, good service, large breakfast with room service. Great experience.
Nice place. Been to nicer. The friendliness of the staff 5 star.
Oh Wow! I have tired teacher feet Alissa gave me the ultimate foot combo. My bossy bunion isn't bossy anymore. My feet haven't felt this good in years. Thanks ever so much, Alissa!????
The food was big portions most part it was good but the money handling was really bad.
I can't wait to stay here again it was beautiful, and priced well
Would be 5 star but needs some more handicap accomodations as too many steps for walkers, wheelchair, and scooter encumbered guests for better ADA compliance. The staff to their credit did try to make up for problems with ramps cobbled together.
Great, clean rooms.
Went to all day conference here. Food and drinks were kept refreshed during lunch and all day. Very nice facilities with easy access.
Great rooms with luxurious amenties. Suites are even two story! Was recently there for VFW Convention, and woo hook ! Very accommodating vets, families and all. Beautiful grounds, excellent bar, amazing room service and excellent brunch buffet. Great tennis courts and sweet pools!
The staff is friendly and prompt to respond no matter what. They are a great place to hold an event. I did find there stores to be expensive and I have no knowledge of the food because of that. The have an expanse of things to do from swimming to playing on there tennis courts.
Nice hotel. Friendly stuff. Unfortunately got some wrong information but fortunately on nothing serious. Clean and interior in a good condition. The rooms could have some more or brighter lights installed. The window cannot provide enough light and even if so, you might wanna close the curtain in order to have some privacy. Otherwise my full recommendation. The location is great!
We had a great time. Awesome staff..
Very good resort. Hung out with some family friends at the resort. Service was a bit slow, and not very geared towards to the resident. Location is ok, and rooms are very comfortable. Overall they get s solid recommend and I wouldn't turn them down.
I cannot say enough about how wonderful and friendly the employees were!
Highly recommend, very clean, nice decor, comfortable upscale
Beautiful place to stay. Nice clean rooms, very accommodating staff.
Bruce Lewinter D.
Great location, wonderful staff, tasty food, lovely pool. I'd stay there again anytime
Great place to stay. Many amenities and close to everything. Rooms are big and prices are reasonable. Five pools. Two eateries. One lounge/bar. Summer pricing extremely reasonable.
Outstanding customer service!
Grand ball room
Old and dated. Like they're not even trying to update. Also, the trash left on the tables was a pretty obvious miss.
This is a beautiful resort with 8 different pools to lounge around in. They literally cart you around (golf carts) the property if you need to get anywhere if you dont feel like walking. The property is huge. They also have a shuttle service that's more of a convenience thing then anything and will drop you off and pick you up anywhere in the immediate Scottsdale area. The staff is super friendly, and the rooms are great. I always take a hot tub by the pool early in the morning to start off the days. I would highly recommend this resort to everyone. Lots to do in Scottsdale too.
There's nothing to not love this place
Dj Ricky G.
We loved this resort. Can't fault anything. They had all bases well covered. All staff were super friendly. Resort was super clean, well maintained, well laid out. We're already considering booking our next trip over for longer next time as this was part of a multi city 2 week trip.
Rooms are clean and updated. Only complaint is the pool is small for the 25 dollar resort fee.
The room type I reserved was oversold and wasn't available at the time of check in. The front desk manager (Dragga)sp took very good care of me.
Room was not cleaned properly. Trash and opened water bottles were everywhere. When we requested a new room it took forever changing rooms
The stay in this resort is just awesome, the spa, the pools are just amazing. The only thing is they should put trash bags in the trash cans, it is more sanitary.
Wow I will be back!! This place was really upscale. Everyone was happy no matter who they were. Walked past some workers leaving and they all said.. enjoy your evening... WOW.. no matter who we made eyes contact with they acknowledged us.. heck they spoke before we did!!! VERY high class place
Great place, good amenities, awesome atmosphere...
Tee Tee R.
Had a corporate event here one evening. I was very impressed with the staff, and the venue was very nice.
Nice and quiet..the property is well managed and bigger than I expected. Property accommodates single travelers and large familes with villas and there are 5 pools so there's enough room for everyone. Staff is very nice.
Was here for a conference, but if looking for s resort hotel this would be right up there. Great staff, beautiful facilities. The pool is great and they have the largest hot tub in Arizona. Not sure why you'd need a hot tub in Arizona!
Nice and cozy for a quick getaway or even a business conference
Great conference rooms.
We were hassled twice from the resort staff in the last 12 hours about our medium level music, we’re on vacation at an above average resort in Scottsdale, I’m not sure what the expectations are... we work hard and are trying to enjoy ourselves in our private bilevel suite, very unpleasant and has put a damper on the whole trip, we only came here because the Fairmont Scottsdale Princess was completely booked and had no rooms available
Great staff and nice place.
Went to this place for mother's day brunch. Other than that I have not been to many other amenities available or stayed at the resort. I can day from the brunch this year that it was excellent, classy, and had amazing food. The servers even went to the hotel restaurant to special order soup for my grandfather. It was very special of them to do that
I was here for a conference in May of 2018, I had a great experience where the staff was incredibly friendly, the quality of the rooms was excellent, and the amenities were very good as well. Notably, the care and effort they put into the landscaping and upkeep of the complex was exceptional, the whole place looks brand new. Great place to stay for work or relaxation.
this is our go to place whenever we are in Scottsdale. We have not found another hotel here like the Plaza. The grounds are amazing and it is set up to feel like you have your own apt. This is Scottsdale at its best. The setting is old time Scottsdale. Not in the rooms or the amenities, these are top notch. This is the old Scottsdale charm, green, lush and more. walk across the street to coffee , shop and more. Thanks for another great visit.
A very nice stay. Quiet and lovely place. We've been treated well by all staff and had a great weekend. The place is clean and the grounds are beautiful. We were near the Villa pool, and basically had it to ourselves for 3 days. Great for couples but a nice spot for families too.
Nice place, will update as I stay for more time. Gym is very complete. Rooms are nice and spacious
Very nice resort. Was here for a conference.
Good loction. Nice stuff. Great costumer service
Beautiful, great service
Checked in in middle of night and it took 30 min to get room keys because computer was doing an audit. Unacceptable! No back up plan to code room keys!? Horrible!
nice food and nice staf at the bars
Great architecture and lots of high end stores to shop at. Great place to walk around and enjoy the afternoon as it is mostly indoors.
Wonderful room and customer service.
One of the best places to stay, very accommodating. Recommended highly
No nice restaurant just a tavern. No laundry facilities. Meals provided for seminar lackluster. Rooms clean and comfortable. Bell hop staff wonderful
Great place to stay,, very accommodating
Place is amazing.. not much else to say.
Nice party / event space. Well coordinated.
The resort was in a great location, close to everything. Our room was very spacious with a huge bathroom and shower. Spent three days at the main pools which are nice music, food and beverage service. They could reduce the amount of food tables and add more lounge chairs, but all in all a great resort to visit at a great price.
The rooms were great and the staff was helpful. I really enjoyed that the pools didn't close at night. My kids had a great time swimming after a day full of activities.
Great location, nice amenities, awesome staff
Beautiful location, loved staying there
Great place to eat everyone was very friendly. The waiter,waitress were exceptionally wonderful.
Unfriendly check in, old overpriced motel room. Beds were comfortable and bathroom clean but way overpriced. Resort fee is a joke. Would not recommend.
Great relaxing property with wonderful service.
Excellent Easter Brunch - wide variety of options for every palate.
This was our first time in Arizona and it was an incredible time. This was a very large resort with many amenities. Central, fantastic service, beautiful grounds, and shuttle was handy. Recommend the Villa as it is like a little house. We really enjoyed our stay! Thank you!
Place was great for my group and I . We were in one of the villas which is a regular 2 queen bed room with an attached living room. The place was wonderful and was quiet as well.would recommend this place for future stays. To add this was a staycation.
Spacious, relaxing and convenient
I love the Scottsdale Plaza Resort! Friendly staff and beautiful grounds. First trip was in November 2017 and I went back this month (April 2018) I requested the same suite I had in November and they have it to me. The food at JDs and the Garden Court is good. And the free popcorn every day is addictive! Lol This is a must return spot for me!
Great rooms, friendly staff, and a ton to do on-site.
Beautiful place outside and in great rooms but a little pricey for my taste
The resort has beautiful, extensive grounds; the staff is friendly, helpful and professional; the food at the restaurant was excellent; and the the suite was immaculate and spacious. I definitely want to come back!
I loved this hotel, we rented a casita and they let us check-in early which made our over night stay seem even longer. We swam in the pool, got in the Jacuzzi, it was wonderful. They have several gorgeous pools and at night people gathered around the outdoor fire pits. Good times.
Nice and pricey but good overall
Enjoyed Easter Brunch.. here at The Scottsdale Plaza Resort extra large buffet....over whelming...fantastic food, great friendly service...no disappointment here...great experience...
Beautiful place to stay. Expensive but you get what you pay for. Bar needs a new menu.
Enjoyed our king suite thoroughly. Loved our location. Super clean grounds and very friendly staff. The main pool area needs more lounge chairs and rooms are ready for an update otherwise perfect resort for our get away!!
Don't stay here. Enough said
I was here for a conference. Everyone was really great and it's not nearly as big as they were making it sound. I could walk with my luggage to my room no problem. Though the guy with the cart was nice and it was good the first day since I was tired. Loved the pool and restaurant. Room was good too. Only issue was first night there was an outdoor party making some noise but only bothered me because I had jet lag and went to bed early.
Overall a very nice place.
Clean & quiet rooms - good amenities & well laid out resort
Jeri Jo M.
Great service. Delightful staff, clean suites, convenient location.
Had a wonderful time at this resort. The accommodations were 1st Class! All associates are kind and courteous! We ate a few meals at the main restaurant and enjoyed that, too. I understand their Easter Brunch is superb! Sorry I'll miss it...all good things must come to an end...I'm back home in San Diego!
Amazing property, we will be back.
The resort is beautiful. We had a suite next to the cabana courtyard and the room was great. The staff here is excellent and so accommodating. The women that provided maid services were so friendly and did a great job cleaning the rooms. All of the pools stay the perfect temperature. The landscaping is so nice. There’s also tennis courts, a fitness center, and a putting green. The resort is excellent.
Great property. Very large, great location and friendly staff.
Very nice casual pub and restaurants. Overall a pretty good value. Construction on road is a little distracting to the view of Camelback Mountain. We very much enjoyed our stay. Super quiet at night, too!
It was one of the best places we have ever stayed. The setting is beautiful, the room was large and fantastic and the staff we friendly, responsive and efficient. I'll always look to stay there when in in the Phoenix/Scottsdale area.
Recently updated, most of the rooms are spacious including various single and bi-level suites. The grounds are beautiful and there are various pools and hot tubs located around the property which are great fun to use. The food is good but not great ... with the exception of one high-end restaurant which is very good.
Stephanie De S.
Overall a nice hotel but I think it wasn't quite what I expected. I was under the impression it was more of an upscale resort but it had more of a higher family resort sort of feeling. Granted there was practically an entire soccer tournament staying at the hotel so this probably colored my opinion. Check in was a little frustrating. We travel often & the last 3 times I called hotels about a late check-in they assured me it wasn't necessary. I should not have used that as my standard. We drove all night & end up checking in very early morning. We were informed there is some sort of system update from about 2 or 3 am to 5 or 6am & we could not be checked in until it was done but "luckily" they saved our room. I tried to be polite because it was true I didn't call but it must have been obvious I was upset. We hsd to wait about 30 to check in. They did comp us breakfast for 1 day. FYI skip that (the regular breakfast buffet) quality & variety of food is not very good plus you will miss some really great local places that. aren't far. Hotel lobby & conference rooms were really nice but the business center is bare bones. Internet access is very limited so not good for doing much more than printing boarding passes. Our room was very nice 2 room villa. The hotel is updated clean & in good condition just not new. Gym was good it has 2 rooms 1 with weights & 1 with treadmills/eliptical machines. We also tried the spa. I happened to walk by & catch a February special posted outside. I wouldn't have known if I hadn't gone out of my way to stop by so try that if you're interested in a treatment. Massages were good but there's a maintenance room or something close so the couples room not totally quiet. But the staff was very nice & professional. Again this us a nice hotel just not what expected.
The resort is a bit dated but has fantastic grounds and has been remodeled and updated to a more modern decor. Great location just north of Old Town Scottsdale
(Translated by Google) Great service (Original) Gran servicio
Wonderful Resort especially the Villas.
We were so shocked at how large the rooms are! So much bigger and more beautiful than we thought with tons of extra amenities like a fireplace, TWO full bathrooms, balconies, and much more. The pictures online really don't do the place justice, the rooms and the grounds are top-notch and gorgeous! The pools are heated which is so nice for a morning or late night swim and the hot tub is super hot with great jets, both are exceptionally clean. I would say my only complaint would be that the room service menu/food is very expensive which would be fine if the food was also high quality..but unfortunately I was very unimpressed with the food, its texture and flavor. Not really worth it, would recommend you enjoy the room and resort activities but go somewhere else for dinner. All in all though, truly an excellent stay and would highly recommend!
This is a beautiful resort. They have a great and attentive staff, an amazing day spa, a superb breakfast with an amazing Sunday brunch. And JD's lounge has a bomb menu and great prices, plus live music on Friday and Saturday night
Gorgeous resort! Didn't want to leave! Comfortable room, beautiful grounds, good restaurant, wonderful pool area!
Very clean very attentive very welcoming good customer service
Tamara Zoltan F.
(Translated by Google) The attention is excellent !!!!! (Original) La atención es Excelente!!!!!
Resort stay was very nice. My only issue was that there was no laundry facility or service. I don't travel with dirty clothing so I had to find a "laundromat" in the neighborhood. Need a laundry room!!
More like a motel than a resort. Small, boring rooms. The only window being onto the walkway means you either shut yourself into a cave or be in a fish bowl as people walk by and look in.
24 hr pool and hot tub!!! Finally someone's listening bar shuts down at midnight tho.
Excellent place for a nice get away or long stay.
The main pool is heated. The jacuzzi is very large (I'd say able to fit 30 people). Rooms had a good amount of space.
Nice resort feel to this hotel. I like the fact it is broken up into many sectors, suites with patios and green grass. The grounds (landscaping) are very well maintained, there is a casual restaurant, the night I dined in there they had a live band so it was really loud and not the least bit enjoyable, just my opinion. Check in was a bit challenging, I had a suite and a few issues with the room while I was there (one of a few reasons for my two stars). The staff are professional minus the stray one or two, parking was plentiful. Location is great, shopping and dining very close. For what I paid it was not what I would have expected.
Would 100 percent stay their again....
Great resort. Staff was friendly and grounds were beautiful.
I attended an event for ISCS to only see the keynote speaker. The event was held inside a tent on the exterior of the resort where lunch was served. Lunch was great and wait staff was accommodating. The venue was classicly decorated and the audio was seamless. Parking was valet and signage was clear for the event. I would attend for another conference or event.
Nice place very near Scottsdale, must try...
Fabulous staff. Great location. Food ok and pricey. Cook in your room (suites are HUGE) or head to Old Town to eat /shop. Watch your decorative pillows, bed covers for fluids. Rooms are huge. Views of camelback are breathtaking. Old Town has good shopping Silver Kiva for jewelry selection, negotiate pricing, great texmex and pizza locally.
Attended private wine tasting for industry professionals. Event was set up in a banquet tent. Good food and excellent staff performance.
for the price, not impressed. when we arrived, there was a bowl and some trash on our steps and on the sidewalk; a couple of the complimentary toiletries were half used; the rooms and the complex are aged--the carpet in our room is dingy with stains. we went to the restaurant/bar the first night for a drink and quick bite--i would recommend eating outside of the resort; the food was mediocre at best. we shortened our stay and moved to the Hilton.
The bartender Greg is amazing
Very nice peaceful hotel. Reasonably priced.
Stayed 4 days at this resort for a conference. I don't have a negative comment to offer. Everything was fantastic. Staff are friendly and competent. Check in/out was a breeze. Rooms are very clean and modern. The grounds are immaculate. They have complimentary shuttles that will take you to/from the local town. I didn't use the spa so I can't comment on that. They do have several pools, a tennis court, on-site restaurants/bars, and other amenities. Of course, it helped that the weather was perfect. Beautiful scenery with the Camelback Mountain within site. Overall, this is a terrific place and I would not hesitate to go back.
Exceptional attention to detail!
Very nice resort , everyone has been very accommodating.
The good photographer did wonders to allure the clients to this place, but what a disappointment! We have booked the Scottsdale Plaza Resort king suit for 2 nights and I was looking forward to staying here. The whole property looked like a tired appointment complex, and the rooms were roomy, but so dated, they did new carpet and new tile, but it is still feels like the building from 80s. The decor is minimal. One gold frame picture looks like it was bought on the garage sale. The smell of the new carpet in the rooms (smell of glue and some other industrial odor). The swimming pool (1 of 5 on the property is a joke. It can be called a resort by any stretch of imagination). Very disappointed.
They need to enforce the rules. Kids in the spa and towels on all chairs with no users in sight. The rooms are nice but small for the cost.
Rooms and resort are very nice and clean. Breakfast was very good as well. Pool is nice, but not as large as the pictures present.
Great place.... loved the HUGE hot tub.
Went here for biz, very nice resort
Is Real Zee B.
Nice quiet and clean
Always solid hospitality.
Ronita Elease E.
Very clean and nice big property
We got a bi level suite with two queens, which was super nice and pretty spacious. The downstairs area was a nice lounge space with a pullout couch and both levels had bathrooms which was great for our group.
Came for a continuing education course. We let them know we'd be in very late the first night, and they had staff kept on hand to check us in and help get us to our room for the night. The attention to detail and care here has blown us away. Staff are all friendly and helpful. We've really enjoyed our stay.
I really enjoyed my stay. The complex is beautiful and well maintained. Staff was awesome. Great location.
Great resort friendly staff and central to all your needs
Stayed here right after getting married and had a horrible experience. Long line of cars parked out front of the lobby late at night which was super annoying considering there was only one other group checking in. Anyway, attractive group of girls ahead of me in line had the front desk attendant taking his sweet time as he drooled all over himself. When it was finally my turn, had a hell of a time checking in because it had been booked in our name but not with one of our credit cards. Even though I had all of our IDs and credit cards he insisted both my bride and I be present to check in and I told him that was not going to happen because I wasn't going to walk to the end of the line of cars and then parade her through the lobby in her wedding dress. It was bad enough I was having to do this in my tux. After a lot of arguing and twelve minutes more than it should have taken, we got our keys and drove to our suite in the back of the property. There was a dirty rag from house keeping in front of our door and we were immediately greeted in the bathroom by a cockroach. No joke. Lovely, anyway the ONLY redeeming part or the night and why it got 2 stars instead of 1, was room service. Good food and it came quick. Anyway, a horrible experience and if you are considering staying here for something special, DON'T. Look elsewhere.
The rooms were beautiful as were the grounds. The restaurant was "meh". Would definitely come back however for the area alone.
(Translated by Google) A fantastic place to rest and delicious food (Original) Un lugar fantástico para descansar y la comida deliciosa
Very nice property with friendly accommodating staff
great service. awesome location. the rooms are amazing
Very good experience... Will return...
I went there for corporate award ceremony.. the staff was very professional.. had an awesome time!! beautiful Resort... will repeat!
I enjoyed the service and ambience
Had a wonderful time and definitely will be back. We stayed here for our anniversary. The staff was great and very helpful. Check in was swift and effortless. The bell hops picked us up from our room in a cart and took us to the restaurant and then shuttled us back hours later. That was a great service. The rooms were very clean and nicely appointed. Like I said before if we have a need to stay in the area again we will definitely stay here.
Rooms are spacious inside
My nephew booked this resort during our stay in Arizona, it's like having your own apartment and the fireplace was a very nice amenity, the bar was cozy and friendly and you could order food and drinks there, service was excellent
Kyle Dela R.
Nothing bad to say enjoyed the service
I went for the spa and was pleased
They have rats in there kitchens and dont do nothing about it and plus the manger for stewards is a little
We are enjoying it here. Room is nice, grounds are immaculate, great location. Excellent customer service! Use of the shuttle is so great. Rooms remodeled and comfortable. Not edgy and hip, comfortable and safe!
Had our company Christmas party there. It was real nice.
Had company meeting in one of the rooms. We had about 150 people. The ball room we we're in this year was a little tight for that many people, but it worked. Also had breakfast brought in that was pretty good.
Men's breakfast. Need one person that handles drinks only.
Biggest hot tub I've ever seen!
Rooms were nice enough but felt a bit like a motel. During my 3 night stay, house cleaning never came.
Clean and comfy rooms! We enjoy staying here Everytime we come to Scottsdale.
My stay here was very nice. The rooms are nicely updated, the staff was pleasant and my experience at the event I was attending was top notch. All food was fresh, the catered food offered lots of healthy and fresh ingredients, and the service was excellent.
Absolutely love the Plaza. It is such a peaceful place with excellent service.
Always stay here when we come to Scottsdale. You cannot beat the price. Lovely Grounds, Nice pools and renovated clean rooms. It's a hidden Gem look no further the location is right in the middle of the best of Scottsdale!!
Love this place
Very relaxing. Great room.
Room was clean and spacious. Having an extra bathroom was very nice. Beds were all very comfortable
The King Suite is an excellent Value for your money. Very Clean quiet and lots of new updates. (T.V.'s Beds and Shower) Service was very friendly and plenty of parking right at your door. Pools are located close to all rooms. And Very clean as well. Will return and recommend to friends and family.
This place is good. But I have 2 complaints. 1) being that they didn't have a MICROWAVE. If they had a microwave I would've been set. But nooooo they didn't have one. The 2) being that don't have a basketball court. All I wanted to do was place bball but couldn't. Why. Cause they don't have a stupid basketball court. Anyway everything else was good. Also when y'all say heated pool actually make it heated. It was freezing balls when we got in -Thank you
Amy E. A.
Super place for a family, lots of space, quiet,private and beautiful. Only thing to complain about is no microwave to heat up left overs or make a late night popcorn.
This is a great place. My only complaint .... they want $20 for a microwave - the rooms do not have them.... :(
Very clean and beautiful room
Very relaxing! Great accomodations and food!
Nice quiet rooms, expansive property (resort style). A.c. was on the floor, so it took a while to cool down the room
The plaza is a beautiful property with great staff. Excellent customer service.
Felt super sick after eating in the restaurant. Everything is super over priced for low quality stuff. Room was outdated and I could hear everything the people on the room next to me were saying. Pool was decent.
Attended Teen Challenge B'anquet
Beautiful place but too cokd! I was freezing!
Very nice hotel for a great price off-season.
Villa pool was quiet. Customer service at market was amazing - Judy and Emily were pleasant and helpful. Resort is beautiful and rooms were clean.
Old school charm and services. Hotel staff professional, sports bar excellent.
Nice hotel for a business conference. Room service was excellent, wifi was moderately good.
Very nice. Great services.
Great staff and great place to do business
Had a great family vacation there and i Recommend going there if you're in Arizona
My wife and I found this place on one of the online booking sites and thought it's cheap and on Scottsdale Rd, why not. It's way better than the price would suggest. The rooms are top notch and clean and quiet. The food is excellent and the pools are super nice (I'm a Colorado guy; it's rare I see a pool in November). The staff is super friendly but not overly friendly. I highly recommend this place.
Very nice and prompt assistance when requested.
Super comfy beds in spacious 2 story room. No microwave/kitchenette and the noise from neighbors was considerable - we could practically hear entire conversations.
Mice place with newly remodeled meeting space. Great location and very nice employees.
Some of the check in staff could be nicer
Large rooms, AZ residents get 50% off spa during summer months.
Got a great Villa for a great price. It was clean and quiet and convenient to Scottsdale. Had a great stay.
Beautiful place the grounds are gorgous
Nice hotel, friendly helpful staff and easy to find
Great experience. The resort was not too crowded which allowed us free reign of the pool and courts. Beautiful dessert-scape and Adobe design and not too pricy. Made for a great overnight getaway.
I've been sitting in their lobby for almost four hours waiting on a room. They said no one is checking out. Yet I've watched others get rooms as soon as they arrive. Not sure why such a long wait and empty assurances that they are working as quickly as possible.
Amazing location for a staycation or date night. The pool area is fantastic, with large heated pools and a great hot tub. The room we had (King Suite) had a separate sitting area and small kitchen and bedroom. The walk in shower is big enough for 3 people. We would definitely stay here again.
Loved my stay here!!!
This hotel is fabulous. The rooms a big and comfortable. The whole place is very nice. The grounds are beautiful and well kept. There are 4 pools & they are all great. Stay here!
Very professional atmosphere, great for seminars and social events
The room was awesome. I especially liked the very plush carpet. There was lots of natural light and outdoor areas. The Jacuzzi was also pretty awesome.
Beautiful 2 story room with a patio, balcony, wet bar, living room and fire place. Had a great stay.
Maybe the worst excuse for a sports bar.
Great place. Big pools and great service and help. Great employees
Very relaxing and a great pool.
Wonderful facility and staff. Could not be happier with the visit.
Stayed here for 4 nights as part of a professional event. Beautiful room, very spacious. Grounds are very well kept and the staff is excellent. We enjoyed complimentary shuttle service to local restaurants and shopping. Wifi service in the room was very good, so I was able to get some work done as well.
Great rooms, food was good and live music in the bar.
Nice resort, great staff. A bit spread out. Average on site restaurants. Wastes water irrigating useless grass.
I was charged $15.00 to forward a very small electric cord to my home in Tucson (125 miles) We use their Resort each year to provide funds for youth!
Love this place and stay here every chance I get. The second you walk in someone says hello. Knowledgeable, kind and friendly service. Incredible property, beautiful pool, delicious food, rooms are immaculate, the perfect distance from Old Town Scottsdale. If you ever get the chicken and bacon mac n'cheese from JD's, you will thank me.
(Translated by Google) Poor service in the pool area. aweful service at the pool. double charged. fs !!! @ # $% € £ (Original) pesimo servicio en el area de la alberca. aweful service at the pool. double charged. fs!!! @#$%€£
The suite was amazing! Super friendly staff, clean and beautiful grounds, and the atmosphere makes you feel like you're in a completely different world.
Roach in room. Very dated. Air conditioner made lots of noises preventing us from sleeping. Food was disgusting. Service in restaurant was terrible. No smiles. Made us feel we were intruders. Just bad. Very bad. Would not go back nor recommend. Your experience may vary. Just sharing our experience.
Booked my stay on Hotel tonight for a birthday celebration, and they upgraded us upon check in! It's a great hotel especially for the price, and I will definitely be staying there again. Comfy robes, very clean rooms, multiple pools and hot tubs throughout the property so no matter the location of your room, you are near one! The A/C was fantastic - which if you live in AZ know how important that is. In the quite, there was a TV in the bedroom and a TV and fireplace in the living room, with plenty of room for friends to come hang out before going out in Old Town if you need to. And THE MATTRESS - let me tell you. Best night of sleep I've ever had. Our room had a King size mattress and it. was. amazing. I'm actually looking now to see if I can get the same mattress at home (it was a Serta King Platinum Suite 2 Euro Top). The suite also had a great little patio attached with a table and chars outside so in the morning we could have our coffee and breakfast outside (before the AZ heat got too hot). The staff was welcoming and friendly, especially at the pool bar! I'll definitely be back again, and I'm looking forward to my next stay at the Scottsdale Plaza Resort.
Very relaxing. Great for personal and business trips.
Love the fact that they have a 24 hr pool most places especially in Scottsdale have their pools opened till 11 which really sucks. I love coming here for a weekend getaway. 24 hr pool and hot tub. Room service and relaxation. A must stay place.
Had a great time with friends in the swimming pool.
(Translated by Google) Beautiful (Original) Mooi
Great Hotel with awesome amenities. All rooms are spacious and clean. They have live music on Friday and Saturday nights. Close to Old Town Scottsdale and Pleasant Valley.
Wonderful resort with friendly staff all around, great pools and nice clean rooms with comfortable beds. My only complaint is the poolside cabana food pricing, but I'm sure that's the same with all resorts
Had a summer special staycation for the evening. Great value! Clean room, great staff (say hi to Barb at the pool bar!), and just a really easy and enjoyable experience.
Great customer service
Nice fancy rooms, with amazing pool. Lots of parking
We loved the location - not smack dab in the city but close to great restaurants and places to go and things to do. Checking in was quick and easy; we loved the different sections, each with a shared pool. We absolutely loved the "private" pool for the 10-15 villas in our area - if we were not the only ones there then there was only a few others. We liked that the resort employees would drive us around the resort in golf carts and offered (if not busy!) to drive us to and from the resort within a 5 mile radius (wow!)! The one bedroom that we stayed in was clean and nice. It seemed a little dark, even with it being the summer! We constantly had lights on. Though, this probably caused the place to be nice and cool, especially during the hot summer days we visited We also could hear our neighbors talking (we shared a wall), which was the main con that we saw with the place.
The food was terrible
(Translated by Google) A great place to stay (Original) Un gran lugar para quedarte
This place was awesome! It has multiple pools, restaurants, tennis court, salon and day spa. I had a king suite and it did not disappoint.
Lovely staycation deals for locals in the summer. Friendly staff.
Nicest Motel I've ever stayed in. Sorry to say that indeed I did intend the use of the word Motel. From here, I'll begin by being positive because I'm really trying to be objective here for the benefit of potential guests. The common staff are exceptionally polite and attentive by my singular experience. Food and service at the JD's was unbelievably good. I got a burger there and it was probably top ten best burgers I've had. ($18.50 it wasn't cheap but damn I might stop by someday just to have it again.) Even the pool was nice if not a little boring. The rooms though... Any Marriot or Sheraton is going to have superior amenities. External walkways complete with low rise iron railings fit for a Motel 6 are the standard here. The rooms are dressed up a bit but still ring of the previously mentioned. Seating in the room consisted of a rolling office chair or the edge of a bed. Seriously the rooms were not comfortable or luxurious in the least. Not even a mini bar!! Administration here also really mishandled a simple request to retrieve some forgotten items from our room but that really isn't the headline of this review. This place is rated at 4.5 stars by Google and other booking networks but don't let that or the name of this place fool you, there are far nicer R&R locations in the Scottsdale area. I won't stay here again for the price.
Nice place! There are nicer places in Scottsdale though
Great pools, Great Fitness center. Rooms are nice, comfortable bed. As you walk the grounds All plants are labeled and identified.
Amazingly quiet and beautiful!
I visited an executive suite which was very very nice. Staff was very helpful
The Resort is one of the best I've ever been to. The rooms are very spacious, and the environment is very nice. Lots of nice looking cactus in the garden. There are plenty of pools, and they are open 24/7. The staff are also very friendly. It is a good place to go to!
Parking lot was huge
Beautiful, comfortable resort. Close to tons of shopping and food. I got a reasonable rate
Great environment, friendly staff, private rooms...well worth it!
Wonderful room, nice and cool, no problems.
Luxury living at a reasonable price.
Very nice lots of shipping close by
Very nice hotel resort. I was pleasantly surprised by the price. There was a summer package that gives you a $100 food and beverage credit to their restaurant. Pretty amazing deal. We stayed for our anniversary so we upgraded to a larger 2 story suite. It was a very large and beautiful room. Very clean and updated. The only reason I am giving it 4 stars is because it was being renovated and I think that affected the restaurant because our dining experience wasn't that great. Would love to stay again when renovation is complete.
The resort grounds are vey nice, including the pools and layout. They have a spa and room service will deliver to the pool. The rooms were spacious, up-to-date, and comfortable. The only negative was that I could not seem to get the room cool enough with the A/C. Friends staying in another room at the same time experienced the same problem.
Affordable, Great pools, great location, and large rooms
Great value stay...very clean..nice pools...friendly service...good food
Love the ambiance. Food was to die for
Girls weekend birthday party. Fantastic Happy Hour EVERYDAY 4-7 $5 Drinks AND FOOD. VERY GOOD!
Lobby is under renovation but property is well kept, at night not much light
Loved the foot at JDs Lounge and the resort is very beautiful!
My wife and o stayed here for our anniversary. We were upgraded to a suite. Service was friendly and speedy
Nice folks, clean enviroment, good entertainment, and good food
Great place for meetings, excellent food!
Had a relaxing stay. Room was comfortable and clean. Enjoyed the ribs and beer at JD's Lounge. Our waiter was awesome! He was very knowledgeable about the food on the menu.
Nice rooms with good amenities.
Close to old town and friendly staff
Had my teenage son's birthday party here. Reserved a pool side villa and it was great. Clean rooms and grounds, great resort staff, and good food. There is 5 pools and they are open 24 hrs which everyone loved. Well be visiting here again.
Great room, convenient to the Phoenix area. Lots of pools.
Very nice hotel and bar. Amazing room and pool area.
Did a staycation here while my sisters came to visit. I was very happy with my stay. Great resort love the fact pool is 24hr. Rooms always clean nice smells. Very quiet area. Would definitely be coming back on the regular basis. Very comfy for price.
Nice. Can't complain. We loved the stay.
Had a great time. Kid friendly. Great pools.
My husband & I stayed at this hotel for a state convention of the Knights of Columbus. Pros: accommodation was great! Loved the balcony on the first & second floors! Loved the staff at the spa, lost my necklace that had been in my family for years (put it in the robe they provided and forgot) didn't realize I lost it till I was going to bed and the spa is already closed. They found my necklace the next day and even tracked me down to personally hand it to me! Cons: the bottled water in the room was charged to our bill even if we didn't drink it (we put it in t G ev fridge but put it back on the counter before checking out) and when we ordered room service, we were NOT told that gratuity will be included in the charges. We gave a tip to the person that delivered the food when it arrived.
We had a short little summer staycation. We spent a lot of time at the pool. The resort is beautiful. The rooms are spacious. Of course being in Scottsdale there were a ton of great food options all around. We had a great time.
This hotel is located convienently close to Scottsdale nightlife. Our room was impeccably clean. This resort has five pools, all over the property. We ordered breakfast to our room and the food quality was superb. The bedding was ultra comfy and the amenities are up scale including his and her bathrobes. Would definitely stay again!!
Julie Rae A.
Very large beautiful property
I am beyond impressed with the staff of this hotel. My son recently left his jacket in the lobby and didn't realize it till the next day. I called and they connected me to lost and found. They didn't have it. So they connected me to the bell desk just in case it was left in the shuttle. The man at the bell desk was amazing! I wish i had gotten good name. (Maybe Kevin) He checked all the vans and called me back. Again, it wasn't there. I told him that my son was pretty sure he left it on a couch in the lobby. He said let me go check and call you back. So he searched the hotel and found it! They are now shipping it back to us. They went above and beyond and my son and I are beyond grateful. Thank you!
Great Service!! Great pools!! Room smelled like cigarette smoke which was a bummer but the rooms are very nice especially the vanity and shower area! Very big room!!!
Staff was very helpful and a beautiful facility
Very nice and good service
The resort is spread out over a large area, so try avoiding getting a room in the remote parts. The landscaping is really nice, with many local plants. Free WiFi and several pools.
Rooms were great and the pool was better.
Kristina Ma'autseshat M.
People here are extremely helpful, and will drive you around in golf carts, and pick you up from the airport for cheap! Food is pretty good. Love the pools! Hot tub is amazing.
Very Nice mid level resort.....Everything very nice. Stayed 2 nights. Preferred the regular room close to the main pool and main hotel over the king suite set at the back of the property. All in all very nice, good value, and great staff.
Very nice looking hotel. It us a resort, so to stay, be aware of resort fees. Very friendly staff.
Pool and jacuzzi were amazing. Love that they were open 24 hours. Room was very nice, bedding was awesome, shower was incredible, all staff were very friendly and helpful!
Last minute "staycation" when the A/C went out at home, now we can't wait to return under better circumstances!
Nice 8ft pool.
Very beautiful community. Friendly staff. 5 different pools. Would come again.
Beautiful spacious rooms that felt like little apartments. Lovely landscaping and great service.
Very comfortable beds, awesome shower, great pool
Booked a king suite. Love how it's clean quiet and near a ton of food places. So much to do and it's close to everything.
Receptionist wasn't a pleasant person.
Love this place. One of my favorite Staycation spots!!
This was our 2nd stay here. I love this place so much. It's a wonderful family stay as well as romantic getaway. The shower is amazing! The pools are 24hours which is fantastic for those who check in later. Room service is on point. They have restaraunts on site as well as bellhops that can drive you around in awesome golf carts to locations within the resort. We will definitely be going back soon.
Beautiful grounds and amazing staff
The rooms are nice, fairly sizable. The room and furniture are similar to higher end hotels. Bathroom seems to have been recently updated, has large tiled shower with great water pressure. Bed is comfortable. A/C and mini fridge are quite loud. The grounds are quite nice, nice pool, tennis courts. Our conference and meeting rooms are quite comfortable, drinks are refreshed regularly. Parking and WiFi is 'free' in that it is included in your $22/day Resort free. The WiFi on my room is strong and fast enough to watch Netflix. Hotel shuttle from airport is $23 each way. Just Uber. My room has that 'just not clean enough' feel to it. There was trash under one of my beds.
Awesome stay at a good rate.
Nice location. Has some very good amenities. Feel is a little dated though
Food's a bit expensive, but hey, it's a resort. Remember to bring a swimsuit! You'll want it in the heat.
Very friendly staff, clean and well maintained.
Absolutely beautiful. Great staff. Clean facilities. Great for business.
Great shops here
(Translated by Google) Great place (Original) ???????? ?????
Even though they updated the bathroom, the rest of the room still feels very dated. It's weird not having a tub but only a shower in the bathroom. The walls are too thin. I can her my neighbors and everything going on outside.
I came here for a work event. Overall experience was amazing. The only thing I noticed was the staff are far too.over attentive. If was afraid that if I turned my back to drink, it would be gone by the time I turned around.
Lovely area! Very clean and well kept, and rooms were beautifully updated and spotless! Breakfast buffet had some of the best bacon I've ever had!
(Translated by Google) Small problem with the bill for the extension of one night. Was correct, however, without hesitation. Room was clean. Pool cozy. Cozy restaurant by the pool with a pleasant atmosphere. Very friendly service throughout the resort. (Original) Kleines problem mit der abrechnung für die verlängerung um eine nacht. Wurde allerdings anstandslos korrigiert. Zimmer war sauber. Pool gemütlich. Gemütliches restaurant am pool mit angenehmer atmosphäre. Sehr freundliche bedienung im ganzen resort.
Left my expensive sandals there. When I called back 4 hours later they had "disappeared ". Staff was evasive, condescending and didn't return calls when they said they would. This resort is a security concern with front desk staff that condone theft.
I cannot put into words just how amazing my stay was here~ Efren, Jodi, Brian, Nathan, Joe and ALL the other staff we came into contact with were SO kind, friendly and accomodating! From the check in, shuttle guys, conceirge , housekeepers...WOW!! GREAT JOB Scottsdale Plaza for hiring some phenomenal people! The rooms were so large and the beds were unbelievably comfortable. When we needed extra pillows and blankets, it was no problem and they came so quickly. I will absolutely come back here! You will NOT be disappointed!
We went here with friends for the Easter brunch (their treat). The grounds were beautiful and well-maintained. The pool area was inviting with plenty of shaded areas and misters. The bathrooms in the buffet area were clean with pleasantly scented soap. The buffet had a wide ranging selection and included champagne and mimosas. Good times.
Attended the Plaza's great Easter buffet with friends and family! Has become a tradition of the family for some time. Crab legs, variety of meets and cheese, assorted desserts and fruits, pretty much everything you need for brunch. Can't say much about the rooms as I haven't stayed. Poolside looks very enticing though!
Beautiful landscaping everywhere. Pools and hot tubs seemingly around every corner. Just a very relaxing and pretty place to hang out. Lots of kids - the place seems very family friendly, but not too hard to find a pool away from the crowd.
The rooms were nice and quiet. Pool was also very nice and housekeeping was also very well done
N one work " Beautiful "....
(Translated by Google) Very nice hotel! Calm and quiet. Qualified staff. Nice views of the territory: cacti, orange trees, olive ... In the mornings and evenings rabbits run between the houses :) (Original) ????? ??????? ?????! ???? ? ????????. ????????????????? ????????. ???????? ???? ?? ??????????: ???????, ???????????? ???????, ?????... ?? ????? ? ??????? ????? ?????? ?????? ??????? :)
Too many fees but good other than that. Typical fees for a resort I suppose.
Excellent value! 2 story 900sqft room for $190 a night. Plenty of parking, immaculate grounds with lush grass everywhere. Super friendly staff, great food, amazing drinks, kids menu. But the pool area...please please get rid of 80% of the tables and chairs. They do not increase food sales. Far less people at the pool because of lack of deck chairs = decrease in sales. I have no complaints and will come back again and again.
Rooms are roomy and with very nice accommodations. Resort property is huge with pool open 24/7 and awesome outdoor patio seating w firepits for nighttime relaxing. Highly recommend.
Attended a conference at the Scottsdale Plaza Resort. It was a very nice venue. We used the large conference room. There was a light breakfast and nice lunch served. I would recommend this venue for any conference for about 200-300 people.
Nice Hotel. Great host for the Clinicians Report conference
Friendly, clean, and comfortable. Spacious rooms. Highly recommended!
Rose Anne M.
Beautiful! We're from California and this place was awesome!
Great resort. Always very clean and beautiful. Service is 5/5 as well. Downtown Phoenix is a bit far away but not too much of a problem.
Great place to stay.
Great place to hold private events. If you are on vacation, grab a casita!
Great value with just the right mix of R&R and access.
Great rooms, great service, close to everything.
Great place to stay nice beds big shower
The grounds and staff are wonderful.
A beautiful resort!
It was good
Really great place to stay at, great food and very cool rooms
Great place, nice rooms. Quiet and peaceful - relaxing place to unwind for a couple nights.
(Translated by Google) The hotel is very nice and the food provided by the resort was good (Original) El hotel es muy bonito y la comida proveido por el resort fue bueno
Great resort. Did not want to leave!
Rooms are nice, property is large but the service is just not there. Reception couldn't activate our key and once they did, we drove to our room only to find out it didn't work. Second time, the key worked but somebody was already occupying the room. Gave us a new room, but it was a hassle. The property just seems understaffed. Plates not picked up from the pool area, etc. Wouldn't stay there again.
Have stayed previously at this location and hope that Marriott would use this as their benchmark for service and cleanliness. Arrived late on Friday night prior to an early morning flight. Kristy assured me I would still be able to get a dinner and even offered to have it brought to my room if I would like. You could not ask for a friendlier and more helpful staff.
Attended PCH conference. Friendly staff and beautiful grounds.
A resort in Scottsdale that needs a bit of a facelift. Nice pool area, very clean, and great for a casual staycation or mild entertainment (baby shower, drinks with friends).
A staple of Paradise Valley, the outdated resort needs a new facelift. However, if you like the old style look, saltillo tile throughout, beautiful lush mature landscape, tennis courts and pools, near the heart of old Scottsdale, this is your place!
okay well it was a decent place, very spread out but close to good places near by
I liked the atmosphere. Very posh. Great cookies.
Had an event outside, and the grounds were beautiful. Actually thinking about changing my wedding venue now to the Plaza. Fantastic service and well priced.
My favorite hotel in Arizona. Best pools. Best staff. Best everything.
Food and drinks were great I had some chicken strips and a few beers!
very pleasant resort
Hate that four lights are connected to one switch and the microwave are lacking lol other than that amazzzzinnnnnggggg
Clean and beautiful even with a little rain. Wish there was a microwave as well but it's still awesome.
A very high end resort lots of facilities like multi swimming pools, tennis courts, fitnedd center and even a putting green. Rooms are spacious my only complain the pillows are too soft for my liking. We spent late afternoons happy hours outside the poolside relaxing. Absolutely love the place.
Best hotel I've ever been to
Good meeting hotel for business
Hotel was so nice. The hot tub was to die for. 5/5.
Great place to shop, many stores and restaurants
Nice property. If you get an upgraded room I'd give it 5 stars, standard rooms not so great. Good place for meetings, but not great experiences at the internal restaurants. Stay here but eat elsewhere. The gym is made out of converted racquetball courts so it's much less than expected for a "resort" property.
Very nice facility for meetings
Great food. Friendly staff!
Super clean room, staff was awesome. Very affordable. We will definitely be staying here again.
tourist, spent one night -- okay. There are a lot of better options locally
Clean, friendly, and theres always something happening
Very nice place and very well kept. Food and beverage were great
Clean rooms, good food and great atmosphere.
Very nice well maintained, services excellent, beautiful grounds, nice pool, rooms are very clean and functional, would definitely recommend to other people.
Perfect retreat yet still close to everything
Great service and dinner
Lovely facility. Helpful and courteous staff.
Good service, beautiful resort
Big rooms, fireplace in suites, huge property with heated pools. Tennis courts are also available and staff is friendly. Ideal for groups, not sure as individuals.
Excellent quality in service staff, spaces and support for our conference. A few flubbs at the front desk indicate some communication issues may exist there. The 24 hot tub was beautiful, as were the grounds and accomidations.
Absolute jerks. Ripped me off on a deposit. Avoid. Can't believe that a Marine used to run it.
Very nice and upscale, pricey but that is expected from a place this fancy
Very nice staff. Clean rooms great overall.
The room was very spacious and allowed us to have a fun social event without being too crowded. Rooms were clean and tidy
Would give 5 stars of there was a indoor pools
The resort is excellent! The rooms are clean, the beds are soft, and the staff it's top notch! Also it is very close to the Old Town Scottsdale and Scottsdale fashion square.
Very nice area, close to good restaurants and bars and great weather!
Amazing place, gorgeous landscape beautiful pools, only complaint was a dingle berry with a pube stuck in it on the bathroom floor. It was obviously overlooked during cleaning but still gross.
Great place to stay. Beds are very comfortable, the basic rooms are great, and the amenities are top-notch. Staff is very accommodating. I'll be back!
Marek J. S.
I'm visiting this place frequently and always with pleasure :)
Beautiful place and very luxurious
Nice place. Good people working there and the number of pools is nice. I would stay again if I was in the Phoenix area.
Mario Petrella - Singer / M.
Great locale, great amenities
I saw the tigers!!!
It's pretty neat
Conference room, and catering were great. Beautiful location.
Got a good rate through Expedia and very much liked the resort. Very close to a couple of my favorite shops. Would stay here again if the price was right.
Great resort. The grounds are beautifully kept and the staff is extremely friendly.
It's nice, but the front desk staff was pretty rude when we requested a late checkout. We were travelling with 3 kids and asked for a 1 hour extention. They said, "no!" after checking with the manager Lol. I called back and said we were going to take an additional hour anyway and hung up... the property was perfect, but the personality of whoever I talked to sucked.
Went to JDs Lounge for drinks. Excellent.
Love it, good place to relax
It was underwhelming for a hotel with a 4 star rating. Definitely didn't feel like it.
Great Customer Service at Front Desk Cleanest resort I have ever been to Big rooms Great shuttle service to and from places within a 5 miles radius
Great room,nice location,friendly employees.
Very nice hotel
Clean and restaurants had good food.
Clean, great scenery
Very nice place. Friendly and kind staff. Enjoyable time.
We just held our international sales conference at the Plaza at the end of September and it was amazing! We had approximately 80 guests in attendance over a four day period. The accommodations were great and everyone raved about the newly renovated rooms. Everything from the daily breakfasts, lunches and amenities were great. We held our business meetings there for 2 days and our annual awards dinner in their grand ballroom. The staff was amazing. They were very accommodating and detailed!! If you are looking for a place to hold a conference and you want to give your guests VIP treatment, call the Plaza! Celebrity Greens!!!
The accommodations sufficed
Great resort with beautifully landscaped grounds, multiple room choices, convenient to dining and shopping.
Nice place to stay. The room was huge, the beds were very comfortable, the air conditioner worked great, the towels were luxurious, and the staff was very friendly. We only stayed one night so we didn't get much of a chance to use the amenities but we did order room service and that was very good and timely as well.
Great. Friendly people. Clean.
Exceptionally poor customer service considering the cost of this hotel
Visited a friend staying in the villas, very nice accommodations the location was great, resort was slightly difficult to navigate on foot.
Spacious rooms and well manicured grounds
Nice pools, great food, service and atmosphere.
The place is beautiful, the staff is super sweet and the gentleman that checked us in had a great sense of humor with us. We stayed for a conference there and enjoyed the rooms being so close so we could comfortably sneak away for a coffee or potty break. The grounds were very well kept and the spa looks like a place in definitely trying out next time. They have tennis courts that people were practicing on, great little mini malls across the way with some fun food options. They even let us ride in the golf cart to take us to our room, which was unnecessary since we were close to everything, but it was a fun excursion anyway.
Came in for a getaway with my wife during the off season. Rooms are neat and tidy and the pool areas are great. We were booked for a king room and were given a location near the spa. Fantastic value for the price and everyone from front reception to spa employees have been very nice. Would not hesitate to stay again.
Great layout. Rooms are spacious.
I've stayed here several times in the last 6 months or so, traveling for work. I really like the property. The rooms are in great shape, the entire property is very well kept and the staff is wonderful. Will continue to stay here when I'm in town.
Went to a radio event. The conference rooms were nice, but the lobby had a musty odor.
Simple yet beautiful place
Great service and awesome facilities
Nice rooms, pool is warm
Service was great, rooms are amazing with exceptional amenities
E J R.
I only dropped off two guests while I was driving for Uber.
Room was very large and very comfortable. Resort is beautifully location in the heart of old town scottsdale.
Large, modernly updated room features. Staff was courteous and helpful with questions and offered additional services to my questions.
The service was great, kind and helpful staff.
Very nice grounds, well maintained, polite staff. Plush rooms.
Very nice and clean. Staffs are courteous and friendly.
I'm here on a business trip, and so far everything has been great. The rooms are large, the resort is beautiful. The check in was efficient, and since to be driven right to your room was a great benefit, especially in this heat! I'll be bringing my wife back soon.
The rooms were very nice and the food was good.
Great conference venue
The room service food wasnt very good to begin with & it also took like 40 mins for it to arrive..bummer...
Place was nice, everything was clean. The staff was friendly and helpful.
Nice hotel great location and friendly staff
Typical conference center resort that is not part of a big national chain.
Wish I was still there! !
This resort is a great. The surrounding area promotes good living and safe vibes. The staff was kind and quick with their duties, assisting anyone who came to their attention. The room was comfortable. The furniture did not match.
Beautiful building, friendly helpful staff
Worlds biggest super8? Seriously, drain plug broken, one sink not working, towel with holes in it, ac vents full of mold... How does this page get anything other than 1 star reviews?
Fantastic, friendly, helpful staff. The propriety is big, so don't be afraid to ask for a ride on their golf shuttles. Buffet breakfast is a standard but decent fare; biscuits and gravy, if they have them, was very tasty.
Had the nicest stay there with my kids for Mother's Day weekend. Mother's Day brunch was amazing! So relaxing and the bartenders at the cabana bar were friendly and nice!
Attended the Mothers Day Brunch. The banquet staff was very attentive and the food was excellent!
Went there for Mother's Day. Service was great, but the food offered at the buffet was not worth the price.
Great hotel. Perfect showers. Great location rooms are amazing. I know it's a very odd and small thing but, their lotion is amazing for dry sun burnt skin.
Spacious rooms, very comfortable beds and pillows, excellent service. Sort of dated but still very nice. I got a free upgraded room due to lack of availability.
Great location. Great service. No complaints.
I had a great experience here. I was really happy with the room and the condition the room was in. The conference center was large and well taken care of. The grounds were clean and well-manicured. The weather was absolutely perfect and I understand that the hotel doesn't control the weather but it sure makes it seem nice. I would recommend the front desk staff being able to hand out bottles of water rather than having water in a large jug with ice and lemon in it. I'm looking forward to coming back and staying here again. This Resort is centrally located in Scottsdale.
(Translated by Google) Board of work, very comfortable and excellent care (Original) Junta de trabajo, muy cómodo y excelente atención
come here for a work conference and my room has no wifi. can't do anyway work from my room. IT has zero explanation on why the wifi is down. I call the hotel and they offered to down grade my room to a room that may or may-not have a working wifi. so that means repack all my stuff and unpack it again to a smaller room! GET REAL this resort is expensive and I expect the wifi to work. I shouldn't be downgraded to a lessor room to get it. I should be given an upgrade or something to make up for this.
Beautiful resort that is larger than it first seems. They have nice tennis courts, putting green, fantastic pool and hot tub. Overall a great experience.
Generally nice though some rooms though nice need a full renovation.
Awesome resort. This is my 13th year coming back for an annual conference, and couldn't think of a better place. The staff is friendly, service is outstanding, and the food is heavenly! Rooms are spacious and clean, TV's are new, WiFi is fast, with good coverage across the whole resort.
We were there for an event in the ballroom. The staff were nice and helpful. From what we saw walking around, the pool looks fun!
Visited for a work conference and everything was great.
I was on site for three days, Thursday Night through Sunday morning. Staff was mildly friendly, as if forced to be. The restaurants and bars had great service and the food was average. Upon checkout I was charged and additional maid service fee on top of the room rate and the resort fee. Keep your eyes on the bill upon checkout.
The staff was very friendly, and helpful when I checked in. It didn't take to long. Check out was also pretty fast. I purchased my tickets on Hotwire, but if you don't, I over heard you will be charged a $25 resort fee a day too. In my opinion this isn't a 4 star hotel. It had an old school flat screen with no HDMI out on it. I have been to many 4 star hotels in the last few weeks and most gave me 2 HDMI outs. I was not able to hook up my Ipad or computer to the TV like I do at every hotel. The bed was very stiff and the room itself was just ok. They did some nice renovations in the bathroom, and the shower was really nice. They need to do more work upgrading the room itself, starting with the TV. I will find another hotel next time I need one over in that area.
Went for a conference. Everything was nice but the hall was really cold
Really nice resort. Our room was recently remodeled and the facilities were well kept. There was a mix up with our room the first night, but they gave us a comparable room and free breakfast for two days for our party. We were very satisfied with the resort.
Lovely place with nice amenities.
Very nice, very secure. Wouldn't let my girlfriend check in without me while I was flying into Pheonix because her name wasn't on the reservation.
The resort definitely feels like a vacation destination! We held a company meeting here and the staff treated us well the whole duration. The rooms, halls, fitness center and restaurants fit the high-end Scottsdale neighborhood and landscape perfectly. I'd recommend this hotel to anyone looking for a professional or personal vacation!
Very laid back, great pools, clean, and awesome shower.
Beautiful services and accommodations
Great facility for a corporate meeting. Rooms look pretty good, and are on par with most mid-level business hotels, with a few extra 'resort' luxuries. The grounds are well kept, and the staff friendly. Lots of nearby shopping, dining, entertainment options.
Beautiful property, nice service
Friendly staff and comfortable clean rooms made our stay enjoyable!
This is a newsgroup resort that should not be missed. I visited here with friends and was wowed by the facility, the attentive staff and the high quality of food. This is truly a hidden jewel that should not be missed. I haven't stayed in the rooms, but the entire resort seems to be five stars. Highly recommended
I attended a work convention that was held here. It's a beautiful property in a good location. Easy to get to with plenty of parking. The convention center was nice and big, the staff were all very kind and helpful and the catered food was awesome. I love the area and really enjoyed my time here.
Great service, great rooms, I'm enjoying my stay.
Beautiful property, great room. Comfortable bed. Highly recommended.
Great accommodations excellent room service
Very spread out. Nice staff. Restaurant is just okay.
Holly James D.
5 beatiful pools, fitness center, a full service salon including massage. Extremely accommodating staff. 2 ki 2u>
I'm still trying to figure out how your "Resort" differs from, say, a La Quinta?! And, how you can justify a 15% markup to your quoted room rate for basic/standard ameninities and call it a "Resort Fee"?! Breakdown of charges per night (Pricing is example): Room Charge: $99.00 Room Tax: $13 RESORT FEE: (apparently based on Sq.Ft. of room, ours was no bigger than any other room anywhere else): $22.00 Room Tax: (Found out that this is a tax on the Resort Fee!) $3 Total for -one night-: $137 (and in my road-weary desperation, I signed up for 2 nights.. UGH!) For reference, this is MORE than what I paid, in one night, than I did for Two nights (Friday & Saturday) with (2) Queen Beds in a room of near exactly the same size, cleanliness, shower and room style at a La Quinta (I can only imagine what it was like before as apparently I had one of the Remodeled Suites!). Don't bother calling the front desk with complaints of random knocks, pounding and partying (I just assume my call to the desk was blown off!). Word of Advice, don't touch the items in the courtesy (snack) basket! The prices on the list are reasonable, but FALSE! The charges that appear LATER differ WILDLY from what is advertised! (In one case, DOUBLE!) After calling to have my charges faxed and an explanation the details, I had to go back and listen to the recording of my conversation with the young miss at the Hotel a couple of times to ensure I heard her right. "The Resort Fee is for use of on-site parking, access to wifi, use of pools and fitness center" ...........Wait... What?! I'm going to use a couple of examples from our trip here, so you can Side-by-Side as you plan your trip. La Quinta = LQ ---------- Scottsdale Plaza Resort = SP ------ Motel 6 = M6 Free/Included = ? --------- Charge/Resort Fee = $$ *Pool = LQ (YES, ? , indoors/outdoors) - SP (YES, $$, multiple) - M6 (YES, ? , some do/some don't) *Hot Tub = LQ (YES, ?) - SP (YES, $$) - M6 (NO) *Sauna - LQ (YES, ?) - SP (NO/None Listed or $$ at Day Spa) - M6 (NO) *Continental or Hot Breakfast - LQ (YES, ?, cont./hot varies per) - SP (NO, $$,bellhop is happy to direct you to the onsite and offsite restaurants) - M6 (Not Quite, ? Coffee bar, some with biscuits/cookies) *On-Site Parking (Actual dedicated Parking Lot) - LQ (YES, ?, some with FREE VALET) - SP (YES, $$) - M6 (YES, ?) *Wi-Fi access - LQ (YES, ?) - SP (YES, $$) - M6 (YES, ?) *In-Room Safe - LQ (VARIES, ?, some locations) - SP (YES, $$) - M6 (NO, however I did visit one that had an office Safe available for small items at no charge) *Tennis Court - LQ (NO) - SP (Yes, Two, $$, bring the sunscreen and lots of H2O-no shade) - M6 (NO) *Business Desk/Office - LQ (YES, ?) - SP (Yes, $$) - M6 (Varies by location, ?) *Fax Service - LQ (YES, ?, limited # of pages before $$) - SP (YES, I do NOT know if limits and charges apply) - M6 (YES, $$) *Local Phone Calls – LQ (YES, ?) – SP (YES, $$ (seriously???)) - M6 (YES, ?) Fitness Center - LQ (YES, ?, most locations) - SP (YES, $$) - M6 (YES, ?, some locations) For budget stay at Motel 6 or a Budget Inn – Not the cleanest, but its a room of equivalent size and plenty of amenities. For a good nights rest, same and sometimes more amenities, good locations try a La Quinta, Marriot or Embassy Suites. Final Note: I paid this much for a Friday Night at the PARIS Las Vegas! I'll never go back to SPR!! Don't bother with these jokers.. they're just winging it until they sell out as an apartment complex.
Great stay! The other reviews on here are not anywhere near our experience - we loved it! Room was very clean and updated. Interesting gold-finish in the bathroom and the water pressure was amazing - feels good on tired muscles. The refrigerator was nice and cold and everything was clean. We were traveling to Scottsdale just one night from Las Vegas to Los Angeles - stopped in Phoenix for a baseball game at Chase Field. Awesome vacation!!
We just checked out this morning 7-6-15. We stayed over 4th of July weekend. We live in Arizona and we wanted a weekend getaway in a resort. We have four children and I'm pregnant so it's sometimes hard to find a resort with rooms big enough to accommodate a big family. We stay in their bi level 2 queen bed room. It was off the pool which we loved and it was just the right size. We figured we'd give the kids the upstairs and we would sleep on the sofa sleeper. The sofa sleeper was so old and uncomfortable, being pregnant there was so way I'd be able to sleep. You could feel every spring. So we ended up having two kids sleep there. The staff was great. Very hospitable. The front desk staff was helpful and kind. There was a kind gentleman, Bob who greeted me, showed me how to get to our room, even opened the car door. We did their summer promotion which was great I thought I would get a prenatal massage. We saw they had some restaurants so we were excited to try their fine dinning restaurants. Unfortunately both the spa and Remington were closed. So our first day their we decided to have lunch at JD's. It was completely empty. The food wasn't as great as we expected it to be. The pizza we ordered the kids looked to have been frozen. I'd give JD's 1 star. We did order room service for breakfast on Sunday morning. It was better than expected. I'd give it 2 stars. There is so much potential at The Scottsdale Plaza Resort. The "bones" are there. The staff is great. Upon first arriving we were wondering why it was so empty. By the end of our vacation we understood why it was empty. Also, it was a little confusing as to why we would get charged a resort fee when none of the resort amenities were useable. I hope some things get fixed up. And things get spruced up. Bc I'd like to stay here again. But not at the price they charge. The best thing they have is great staff! It made my day.
I don't even know where to begin. You hear the title and think - wow, this is going to be awesome. You get to the hotel and the customer service was great, the grounds beautiful and the pool really beautiful. All good things - especially the customer service (which was the best part of this hotel). HOWEVER, the rooms themselves were a joke. Unbelievably dated, mismatched decor, fake plastic "marble" tub surround, you name it - it was simply laughable. Again, great customer service - good location - good grounds - but they need to invest in the rooms themselves. I would never pay that price again for a room that looked like that, regardless of the other pro's.
definitely not 4 star resort!
TERRIBLE! the customer service is awful ! quoted price was $229.00 per night , but wait for all the hidden charges adds up to $358.65! Make sure you ask about the hidden charges! A 2 night stay cost $717.30! Ridiculous!
Disappointing reviews. I stayed there in 2011 and it was great. The room, the pool, the service. Everything was very good. I was considering going back soon and after reading these reviews have to rethink my game plan. When I was there in 2011 I made my reservations for two rooms on line. When I checked out I was told to call direct next time and I could get a better deal than booking on line. Naturally, that's appealing to me, however, the reviews are enough to scare me off.
This place was soooo overpriced and over rated. We've stayed in numerous resorts and this is NOT a resort. Security at this place is a joke. First night of our stay arguing couple, peeling out, door slamming. Nothing was done. Second night extremely loud music, called front desk, sent "security" over and since the walls are paper thin at this establishment we could hear the fact that he got the door slammed in his face 1.2 seconds later. Still played music but not as loud. Slipped in the bathtub, so I called to get a second towel for the inside of the tub that I never got but since they didn't seem very worried about me falling I figured that's why I didn't get it. No laundry service. Rooms are super small. I feel very taken advantage of. If you have children I definitely would not stay here, because according to them this is a resort for older more mid age people and that is who they cater to.
Very nice large rooms, great pools, and the staff was friendly and it was a great price
This should not be considered a 4 star hotel. It should be described as a 2-3 star motel. The rooms are VERY dated, and dirty. On the other hand, the pool is nice and it is in a great location. Also, be prepared to pay a "resort fee". If you are looking for a mediocre room in a good location in Scottsdale, I would recommend the Day Hotel near Fashion Square.
Stayed for only one night and was on property very little, but it was a pleasant stay. Staff was friendly and helpful. The property is obviously much older and hasn't had a lot of structural updates (still uses window until ACs, for example), but it was very well kept. The room was clean and comfortable and reasonably nice. I would not consider this a 4 star resort. I would give it 3 or maybe 3.5 stars with all things considered.
Elsa Montano G.
Horrible experience! I will never stay here again nor will I recommend it! Upon arrival I was charged for an "incidents charge" for 2 nights which was a complete surprise, since I have never been charged for something like this upfront. You know, you normally give your debit/credit card just in case something happens. The first thing I did was check my bank account and saw the charge (it was a Friday). On Monday the charge was still there, but on Tuesday the charge and the amount charged had been taken from my account. I called during the next week and was assured that the charge would fall back within 10 days. It has been a month and nothing. I called my bank and they say they cannot see the charge. So I ended up paying double for a 2 night stay. And the worst part? There is nothing inside the hotel rooms that is worth $50, so what is the point of the charge? I WILL TELL PEOPLE I KNOW WHO TRAVEL TO PHOENIX TO NEVER STAY HERE.
Horrible, horrible experience, we booked this hotel and when we arrived there were bugs all over the room, in the bed, the tub and we reported this to the front desk, they offered to upgrade us to a suite and when we arrived there more and more bugs,, we did not feel comfortable staying there and went home and did not even stay at the hotel for even 10 minutes! the manager refused a refund and was very rude, this was a horrible experience and this is not even a resort, its more like a cheap condo project....do not stay here, the front desk clerk sarah even told us there would be no problem getting our money back and rick the manager was so rude and would not even listen...DO NOT STAY HERE!!!
It was one of the best hotels I've ever stayed at!!!!!!!!!!!!!!!!!!!!
Very nice property. Well kept. Very nice big rooms. Clean and updated. Friendly staff too. The only thing I did not like was being charged $13 for internet service in the room. That's per device, so my wife and I would have been charged $26 per day for internet.
Hotel sucks, charging everything from toilet paper to hot water in room. Hotel sucks balls!!
My husband and I stayed for our Honeymoon and have stayed once before that. The ground are beautiful. We stayed in December, so any time, day or night, was good for a stroll around the grounds that had great landscaping. Pool is beautiful with waterfall in front of jacuzzi. It felt very fancy. The room was spacious with a bathroom up and downstairs and a large fireplace. We had a view of a little white gazebo from our balcony. The staff were very friendly and always available to help us with whatever we needed. The hair stylist in the salon was even able to get my hair to take the colour red after years of bleach damage. We had a great time at the bar, chatting with the staff. December is a great time to go. It is quiet and Arizona has ideal weather. Prices were as expected. No complaints there. I had a fantastic time and would love to revisit.
enjoyed it, lvoed the pool, nice beds great service and the food around the area and in the resort is great!
This place will find a way to charge you for just about anything and they are overpriced as a rule. I was most angry about minibar charges that appeared on my bill despite me never touching the refreshments. When I questioned the charges, they refused to listen. You pay through the nose to stay here, without much actual value, and then they stand firm on unjustified charges. I see that another user has complained about the price of in-room internet. What he forgot to mention is that the Resort charges $12.95 per day PER DEVICE! If you have a tablet and a laptop, connecting both will cost you $26. Two stars, at best.
We read other reviews after picking this place, and were prepared for the worst. We reserved for the summer get away deal. The room was clean and very spacious, comfortable for two adults and two kids. The pool was clean and not too crowded, and very refreshing in the summer heat. We enjoyed a good game of racquetball, too. My chief complaint was that many staff members seemed uneducated about the resort and were often unable to answer simple questions, like how many racquetball courts are there and how much is the breakfast buffet.