Brandy is amazing!! She is so knowledgeable on all things skin care and a great resource for any questions you have.
Great service! Kali is very knowledgeable about skincare and is very professional.
Brandy is amazing!! She is so knowledgeable on all things skin care and a great resource for any questions you have.
Great service! Kali is very knowledgeable about skincare and is very professional.
Had the most amazing facial with Brandi! Will definitely be back! Thank you
Anniversary Surprise FAIL! This was not the type of Customer service I was expecting. I CALLED in week. Ahead and booked a couple's massage for my husband and I 14 year anniversary.We would be driving to Dallas to celebrate, I wanted to surprise my husband with a Message. When making my reservation I confirmed the price, and details of the massage. Well let's just say Price gouging is a thing. After my 1/2 massage we we're told to go into another room for the next step. And the final step a facial .During this 2nd step foot bath, I expressed that this was not in the details of my couples massage THAT I CALLED And booked. Ater reviewing the details with the Reception she sayes "ohh I'll give you 20%off" .Umm excuses me Ma'am I did NOT Book these services and will not pay $600 extra dollars! On top of the 280 that was confirm on the web page and over the phone. Not to mention Tips! 2 people getting a massage! WHY ? Am I tipping 3 people! so confused. I was still charged for the foot bath that I DID not book!No apologies! And they Embarrassed me infront of my Husband Real bad ???????????. Let me be clear the ladies that performed the massage where AWESOME! Customer service was a FAIL! AND Disappointment ????
Hiatus Spa is the best spa in Dallas. The staff are incredibly friendly, helpful and knowledgeable. The spa is so serene from the moment you walk in the door. Brandy provided the best facial I’ve ever had. She took to the time to get to know me, my skin and my concerns before my facial and made great recommendations throughout my facial. Already looking forward to my next facial and more services at Hiatus.
I’ve been twice now. Dan, the masseuse, did my body well!! Carol, I believe that's how you spell her name, was so kind and knowledgeable on my skin when I went another time for a facial. I'll be back to see you all!
Peaceful clean design and Laura was excellent and professional
My son gave me a gift certificate for Mother’s Day. Hiatus won’t allow me to book an appointment without a credit card. So I can’t use the 300$.
I had a fantastic facial here with Brandy. She really listened to my concerns about my skin and was able to make recommendations to help achieve my skin goals. I had previously been to the Fort Worth location (which was great) and this location was no different. Friendly staff, a spacious and serene environment, and great services. I will be back and can't recommend Hiatus and Brandy enough.
Ana Marisa C.
Kali is the BEST aesthetician in town! Incredible expertise, great care of my skin/face/body and she makes it such an enjoyable experience! :)
Brandy Box was my specialist for a recent facial and it was amazing!!! I will definitely go back to her!
The Lovers Lane location NEVER answers the phone. It's absolutely ridiculous. I called and left a message for the manager who took 3 days to respond back to me.
Service was great I was in and out and everyone was so nice and attentive . Atmosphere was so relaxing . I would highly recommend going to this spa.
My friend and I had facials with Brandy Box and it was hands down the best facial we have both ever had. Brandy is so personable and knowledgeable and the spa is beautiful.
I felt I was treated as a burden to my masseuse Laura . I even came early than my original appointment so she had a chance to fill another client in her books. She rushed me through talking to me about the service . Didn’t take the time to customize my service . Her touch was way to hard as I explained to her I don’t like deep massage. She was also trying very hard to downgrade my service to only an hour. I had to tell her multiple time I wanted the one I signed up for. On top of that her movements were so fast I couldn’t relax. It took almost my entire service to relax. I will definitely not want her as my masseuse again.
Daniel was so great! He did such a great job and very knowledgeable. I will return to see him for my next visit.
I have been seeing Brandy Box an aesthetician at the Hiatus location in Dallas off of Inwood Road. She gives facials that are hands-down the best w attention to detail and individualized to your skin- Wow !the relaxation is incredible. I highly recommend her
I came in for the dad bod special for Father’s Day. I was greeted by name upon arrival which made me feel special. Deja Parks was so amazing from start to finish. She greeted me while in the waiting area and explained the process as we were going through it. Deja answered all of my questions which gave me a better understanding of why I should schedule routine appointments. I left this location feeling free and rejuvenated. Thanks for making this an unforgettable experience!
This place is great - I only took off a star because I can never get in, they book up so fast. It doesn't matter how good a place is, if I can't get in, it's not doing me much good!
Thank you Yashica for the wonderful massage. You really put the work in on my trouble spots.
Brandy has helped me plan and prep my skin with the best facials and services leading up to my wedding. My skin looks like porcelain. She's incredibly friendly and so educated on skincare. She explained in detail all of the services and how to get the most out of it after leaving the appointment. I will be coming back for more even after my wedding. Highly recommend!
I was checked in late for my appointment (arrived 20 early and waited in lounge area 15 min after appointment time) and the manicurist was notified late, therefore she had to rush and skip steps to not be late for the following appointment. They gave a discount, but I still missed the experience. Then, I purchased the performance polish upgrade for my hands and feet. Within two days, I had chipped polish on both hands and a foot. Within one week, all hand nails were chipped. A complete waste of money.
Had a phenomenal facial at the Inwood location. I highly recommend Brandy. My facial was amazing I cannot emphasize enough. Best mother gift ever...
Brandy is amazing! I have never had my lashes tinted before and this was the first time I schedule with her for an eyebrow tint and eyelash tint. She was so kind and patient and walked me through the whole process and what to expect. The whole thing was seamless and easy. This hiatus location never disappoints!!
I saw carol today for a full leg and Brazilian wax. I’ve never felt more comfortable with any wax as I did with her. It was fast and easy as well and I’ll pay big bucks for that. you really can’t beat the membership rate for the waxing services either. Thank you carol for making this nervous girl feel very safe!
Brandy is terrific! She has helped my face get much tighter and cleaner.
My experience was ok. When I arrived with my friend to check in I was told we had one 90 minute facial and one 60 minute facial. That is not what I booked. :( I had booked two 90 minute Perfectionist facials. So we decided to just both get 60 minute facials. It was disappointing since this was a birthday gift for my friend and I had booked it weeks in advance. Nothing was offered for the error, not even the slightest compassion was shown and it wasn’t even investigated to see what had happened or how they could fix it. The facials were good but my esthetician would not stop talking. I wanted to relax. Overall my experience was definitely not as good as it could have been.
Brandy has me glowing after my facial. Highly recommend using her for a relaxing and rejuvenating day at the spa.
I loved my facial at The Hiatus Spa in Inwood Village!! The treatment room was so peaceful and relaxing! Brandy gave me the best facial I’d ever had! I will definitely return as often as possible.
Brandy Box is absolutely the best esthetician I have ever experienced. She is a skin care expert who offers excellent services, profesh advice and helpful recommendations.
Carol Zollicoffer is the absolute best. My skin is SO MUCH better with Carol in charge. When I first met her I was dealing with all kinds of ingrowns on my chin and my eyebrows were out of control. She fixed everything. I love her facials, and she is the only person that will ever wax me. I will go wherever Carol is -but Hiatus is also fantastic. So calming and serene. A great spa and a fantastic aesthetician.
I had a great experience with Brandy!
Brandy gives an amazing facial and Cody went the extra mile on my massage. Love my Hiatus membership!
I’m an H-circle member and can’t say enough great things about Hiatus. Especially the Inwood location. I see Kari regularly for acupuncture and Brandy is a phenomenal aesthetician! One of the best facials I’ve ever had. I feel like they offer a unique variety of alternative therapies and services and the atmosphere is wonderfully relaxing. Highly recommend!
Amazing service! Had the best facial with Brandy this past weekend and already can’t wait to go back. Best combination of relaxation and services with actual results you can see!
Club member. Service is good and staff is courteous. Getting appointments can be a challenge one to two months out particularly for the weekends.
Update based on the response from Hiatus from 4 weeks ago: 1. I never received a call or email from them inviting me back - not that I would have accepted to be honest. 2. Just goes to show that the they are inconsistent with what they say vs the service, as mentioned in the review below "service description does not match the actual service you get". *** original review w/ 2stars*** Average across the board. The people working in the studios are nice, at least that I have experienced. I was a member for 6 months. Their service description does not match the actual service you get. For example: I booked “ THE BEST FACIAL EVER - The service concludes with a non-invasive “lifting” microcurrent treatment from the FDA-approved Trinity device from NuFace to tone and lift your skin “ apparently the person I chose does not use any kind of electronic device for her facials and therefore I paid for this service without the reason I booked. I booked a 60 min tailor made facial - 30 minutes of that was talking to me about the facial and selling me on added service and the last 30 minutes was the actual facial. I booked the body wrap which according to the service description online mentions it includes A restorative scalp and foot massage balances the whole body - at the service she said the scalp massage isn’t really part of it and adds a $10 scalp massage add on. I emailed member services about the body wrap and they never responded. On top of that, it’s so difficult to get an appointment, even if you are a member, I had to jump around the hill, inwood, and even the star to use up my credits which rolled over so many times. In my opinion, it’s not worth the membership especially if this is the type of services you get.
Awesome Place There.
So I NEVER leave google reviews, I have to recognize this location for their outstanding service! I had my mani/pedi+ massage booked for 1/21. The masseuse called in that day & the mgr booked me for the very next day & gave me 15% off for the inconvenience! I fell in love. I wanted to sign up for a membership she also pitched to me just for that perk, but it’s currently out of my budget. If I can ever add a membership I will in the future bc she won me over with the offered 15% off! Thank you Hiatus!!!
One of my favorite relaxation places. The service is always great.
Beautiful relaxing atmosphere, professional and kind staff, and the hydrafacial experience was exceptional and provided amazing results. Exceeded my expectations!
Amazing spa and service.
Very elegant and welcoming. Look forward to my wife enjoying her gifts.
Laura, wonderful teacher!!! Learning from the best!
Tried to call and make a reservation for next week, but was laughed at by the receptionist and said “yeah, so that’s so last minute” would expect a more empathetic response from such a company.
I absolutely love coming to this spa. It’s clean and inviting, the staff are all so friendly and knowledgeable, and I’ve always had a great experience no matter my service provider. I would especially recommend Kali. She always takes the time to chat and listen to what I’m looking for and any issues I may be having with my skin before starting. She goes above and beyond every time. Thank you!
I love my membership with Hiatus. Their mani pedis are my absolute favorite in Dallas and the mommy to be massages have been a lifesaver through my pregnancy.
The most relaxing and amazing mani-pedi you'll ever have! And great massages, too! So many amazing services in a calm, zen atmosphere.
My Massage person talked to me the entire time. I couldn’t relax. He didn’t play any relaxing music at all. He focused mainly on my glutes and he gave me his personal card to get a massage using his mobile massage business. I totally felt uncomfortable… I still left gratuity because that’s how I operate. Other than that, the place is clean, pretty and looks relaxing…
Wonderful facials with Anji!
Great experience and friendly staff.
Great facial and mani pedi!
First time here and i enjoyed my massage
Great spa, i recommend
I go regularly for massages - Dan is the best! Easy to park, priced as any other 60 min massage. The availability is all over the place so you need to make appointments well ahead of time.
The only spa I visit when I'm in Texas. Wonderful service and restful experience
Cayla Atha (The Savvy S.
Very high end feeling for an affordable price!
Debbie Walton- F.
Daniel is great, strong hands. I'll keep going back, it's good for the soul and body.
Mariana F. G.
I have had many facials, but the one I got at Hiatus with Angie, takes the cake. Not only was it super relaxing, it was thorough, she cares and pays attention to your specific needs and is knowledgeable in regards to the products and techniques that work best for your skin. You will see results. Absolute five stars!! ?? ???????? She is THE BEST!
Beautiful, tranquil space. I was so relaxed during facial I almost fell asleep.
A Google U.
Absolutely loved the luxurious pedicure experience. Never want to go anywhere else for it! Will definitely add a mani next time.
Awesome people, awesome service! Very professional & friendly!
I always have a great experience here. The atmosphere and ambiance is very conducive to relaxing and unwinding. And the techs I’ve had have all been awesome!
Really good services. Facial is typically the best. Pedicures are really fun but not always as quality or lasting as in a regular salon. Super relaxing though.
I go every month and it is worth it, they always are accommodating and really pay attention to the tightness of your muscles. The only issue I have had is I lost some credit that they had given me because of covid. I asked them.about it and they said it expired during the time and there is nothing they could do. I think you can understand my bewilderment.
Dimensions Of L.
Chayann is amazing. I always leave feeling like I'm walking on clouds.
Stanley & S.
Overpriced for what you get. We arrived to our appt a few mins late and was rudely reminded by the front desk personnel that we were late and it would cut into our actual massage time. They cut both mine and my wife’s massage by 20 mins. My wife had a facial after our massages and they made offered no suggestions to wait in their lounge. Rather, they stated that I should come back or wait outside. With regards to the massage, I told the therapist that I had lower back issues and I got very little attention for my lower back. All in all, we were left with a over priced bill for an underwhelming experience.
The spa remodel is wonderful. Keiko provides exception service.
I had a great experience when I visited last week. Truly felt everything was thought through. Then I called today to ask for someone I liked from last week and sign up for the membership. The phone was not answered multiple times and finally was answered... I was met with very short responses and absolutely no help when trying to go in for a treatment and appointment. Just “she’s not in” and “no appointments are available.” Very disappointed because I was going to sign up for the membership.
Amazing experience! I had a massage and manicure at the Lover’s Lane location about 1 week ago. It was the best and most relaxing manicure I have ever had!
Amazing atmosphere everytime
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The massage from Lanis was hands down the best massage I have ever received. I will absolutely come back and ask for Lanis specifically.
I had a great experience coming here and by far my favorite spa experience actually. I loved the products they used and the services provided.
Laura Wallace B.
Facility is beautiful and calming and experience very relaxing
From start to finish, a flawless experience! The spa mani pedi is well thought out and Keiko is amazing! I fell asleep under a warm blanket and woke up feeling relaxed and rested. It’s the best mani pedi time and time again!!
Hiatus is my absolute favorite! Every massage therapist is wonderful but Zachariah is the best! I’ve never had a bad experience here, even during COVID, where they are practicing safe guidelines to keep everyone healthy. Love this place!
LOVE the mani-pedi with Niki!
I usually love the spa, but very disappointed in their allowing a group of 5+ girls to gather in their little group without a mask today. One coughing. Beyond ridiculous and unnecessary. Tighten up your COVID rules, Hiatus!
Facial with Maria was awesome and my massage was perfect.Nice changing rooms · Deep tissue massage · Gift certificates · Hot stone massages · Clean changing rooms · Professional masseuses · Luxurious experience... See 1 more
Honestly worst spa experience I’ve ever had. It took me talking to 3 different people to even get an appointment booked - was booking 2 services for 2 people on the same day. Facial was great but the massage was horrible. My masseuse starts off the service telling me he just had covid and still doesn’t feel great then proceeds to tell me how annoyed he is to be working Christmas Eve. Talked the full massage and would mention things like “finally you’re almost done” and other things regarding how happy he was to be almost finished. Drowned me in oil and didn’t even really massage, just would move my limbs around. I had 20 minutes before my partner was done and he told me I couldn’t wait in the relaxation lounge I needed to pay and leave. When I was paying... I was at the front desk at 1pm, didn’t end up leaving until 220pm! It took that long to get the payment and services right. Had to get 3 different refunds because they kept charging me with extra services I did not have or consent to. I asked for a paper receipt to make sure the charges were correct. Was told they don’t have a printer but when my partner demanded a paper receipt they were able to print... would not come back. There are way better day spas or experiences in Dallas.
Service was very average and they snuck multiple extra charges on the bill without informing us. Very poor customer service.
The spa was very nice and the staff was very professional. My friends and I got a package that included a mani/pedi, massage, and a facial. Each service we received was amazing. The mani/pedi was extremely relaxing with the zero gravity chairs. My massage was the best massage I’ve ever received and the esthetician that did my facial took the time to talk to me about my problem areas and suggest a facial that would work on them. You could tell everyone working there enjoyed their job and wanted to make their client feel special and relaxed. I will definitely be driving the 2 hours back to Dallas to receive services from this spa in the future!
Fernanda Wicher W.
Hello, So, I went one time in Hiatus on The Hill, and the first time was a great experience. Also, I joined a membership. Today (November 19, 2020), I tried to have an appointment, and guess what?! They don't have until December. But I already paid for the service. So it's soooo awful experience, and I really do not recommend to have a membership there. Therefore, I cancel my membership, and I am waiting for my money back.
To expensive and she didn't do my eyebrows right.
Great customer service and excellent service providers. Special shout out to Landon Baty--he has done an amazing job every time that I have come in.
This was my first time at Hiatus, and I will never return. I booked a fire cupping treatment 2 weeks before my scheduled appointment. I was so excited, I thought I had FINALLY found a fire cupping therapist in DFW after searching for 2 years. Hiatus’ menu includes not only cupping (suction cups) but fire cupping as well. But, I still confirmed with the receptionist while booking my appointment that it was indeed fire cupping. The lady that does it only had openings during my work day. I took off work early and went to Hiatus. When I get there, I went into the room and she (I think her name is Kira) said that firecupping isn’t offered but she could use suction cups and that she wouldn’t charge for it. I explained to her that it’s on the menu, I confirmed that they offered it, and she gave me a “take it or leave it” attitude. I even told her I left work early and she was unsympathetic. I WOULD NOT GO TO HIATUS FOR CUPPING. I have been to multiple spas and acupuncturists in other states and this was probably my worst experience. You could tell that she has no clue what she’s doing and she is definitely not a people person. I ended up paying at the end, no apologies or even a discount. I had such a horrible experience, that I had a facial scheduled for 2 days later and I canceled it. I will not go back.
DO NOT JOIN FOR THE LOVERS LANE LOCATION! I had a membership for several years and then cancelled about a year ago because of repeated last minute appointment cancellations by the spa or issues with them not correctly rebooking appointments. I rejoined a few months ago because I read they had added the HydraFacial service. What I didn’t know is that you have to call to book the HydraFacial and they definitely have not fixed their issues with booking appointments over the phone. I had an appointment for 7:45pm Monday, March 2nd and had to dash work in LasColinas to home in Kessler Park before heading to the Lovers Lane spa location. I get there with 3 minutes to spare only to be told my appointment had been booked for 3/12 and not 3/2. I know this was not what I booked over the phone because (1) I always put the appointment in my calendar while I am making the appointment and (2) I had a work trip booked months ago that required me to be out of town on 3/12. The receptionist told me she would have a manager call me Tuesday to arrange a comp’d service for the inconvenience but I never heard from anyone. So I called Hiatus Tuesday night and after waiting on hold for twenty minutes I was told they would take a message and text the 3 managers to contact me. It’s now Wednesday night and I still haven’t heard from anyone. So I called again and left a message for the managers but I will be shocked if anyone returns the voicemail. I love getting facials from Crystal but the nail services have declined significantly. I only receive my membership discount on some of my product purchases so you always have to ask for a receipt to double check. It’s just not worth all the headaches. I’m going to use up my credits and then drop the membership again. I’d rather pay the extra money to go elsewhere.
For the knockout massage, I really didn't see the purpose of my therapist devoting a significant amount of time massaging my hands, feet and face when I said I wanted to focus on shoulders, neck and back. I was expecting a true, work out all the knots massage since I told him I sit a lot at work, and I'm sure as he felt around he could feel what was wrong. I feel like other therapists I've gone to still are able to work knots out with medium pressure. I left with the same tension. He was very sweet though. I usually only posts for places I love but I was just annoyed at how underwhelming this was.
I called in for a same day appointment. My whole order of services was not correct. I didn’t receive the specific facial I wanted. Every service I received, the worker had to go to the front to confirm pricing because my order was wrong from the beginning. The inconsistency messed up my relaxation. On top of that, I had no direction on what to do after my massage transition to facial.
Absolutely AMAZING! Knowledge, order and wonderful service. You can tell the service providers love what they do, and you can also tell that the service providers are well taken care of because they’ve been there for a long while. The facials are a wellness journey. It’s incredibly healing.
My wife and I love this place. Thank you for everything
The best day spa in the DFW.
Crystal does an amazing job every time. Plus I love this salon.
Fabulous staff, even when there are mishaps they are very quick to correct and accommodate! Relaxing environment and the esthetician’s really seem to know their stuff and not just push products onto you. It’s nice to have some me-time. I think the H-circle membership is a no-brainer for people.
No one ever answers the phone!! I've tried multiple times the past couple days to reach someone but no one ever answers!! Wanted to book a spa package/day for my friend and I, but I guess I'll take my money elsewhere. :-\
Alexys Sewell (.
Zacariah is the best, I woke up with today and my body feels amazing. He paid attention to my lifestyles and my needs and I’ll be back in a few days, I left the largest tip I’ve ever left in my life, HANDS OF A HEALER
Perhaps good for massages, but hands down the worst gel mani I've ever had. Relaxation process during the mani was awesome. Nice and relaxed while checking out then on way home looked and tip of nails were not covered. I believe only one coat of gel polish was applied (they provide a relaxing mask so I could see what the tech was doing). Below are pics 2 days after the manicure
Awesome Spa would highly recommend
Lenis (Lanis) is a fantastic massage therapist, however, the prior cancellations and lack of availability after 4 pm or on weekends for a female therapist is extremely frustrating. I used to have a membership but cancelled due to all the appointments that were cancelled on me.
My husband and I booked a membership and spa treatment for today, September 30th. We booked it over the phone and when we showed up, the receptionist couldn’t find our appointment. After looking into it further, she said the receptionist had booked it for a different Monday in October. We only had today off from work specifically for this massage. The receptionist we talked to was NOT accommodating at all for the situation and didn’t offer any ways to mediate the inconvenience. Even though the appointment was booked for the wrong date by their employee, they didn’t offer us anything for this nightmare. We won’t be coming back and are NOT getting a membership now. I used to love this place and am so disappointed in this experience.
I go here to see Robin for waxing, she does a fabulous job!! And Lee for massages, I have been going to Lee for years,he is the absolute best!!
Clean atmosphere, Clean Environment, Clean People, Clean everything!!
My favorite spa ever!It is one of Dallas' best.If you don't have a membership, you should highly consider it.Invest in yourself!
my girl Kamelah was fantastic. DG
By far the best massage & experience I have ever have. I had “The Signature” massage with Daniel who was truly amazing, maintained modesty, was attentive to pressure as I solely wanted a relaxing massage, & was so friendly all while maintaining a relaxing, peaceful environment. Hiatus is top of the line when it comes to amenities & experience!
Kali Blair makes my spa visits extraordinary. She goes above and beyond and knows exactly what I like during my service hour. If you're looking for the best facial in town, book with Kali!
The facial was great! Kenna is awesome. I love the spa environment. Very relaxing and serine.Amazing results · Luxurious experience
Sirmunia & Falon are great at their job! So kind and create a relaxing experience! Worth every $!!
I never do reviews but today I cheated and went to another spa. Needless to say, I regret it. Julia did my facial a month ago and after comparing it to what I experienced today, I realized she is awesome and rare. I also realized that the experience that comes with this place is rare, they strive to have a peaceful/relaxing spa. I will be back.
This place is amazing. You can’t go wrong with anyone you see. Beautiful atmosphere and so relaxing.
I love this spa, the services, the massage therapists, and the overall ambiance of this place and would hands down give it 5 stars if they could fix one problem...YOU CAN NEVER GET IN! I’ve been a member and pay the monthly dues, however, even if I call a month in advance (which let’s face it, I find it pretty difficult to know your schedule that far in advance anyway) I still can’t get an appointment. I’m not sure why I’m being charged $69 a month for a membership that I c...an never use. They took on too many members or allow too many non-members priority over us that pay monthly, it’s incredibly frustrating. My friends and I that used to go are looking for another place to join-find a solution or you’re going to lose all of your customers unfortunately. Once again-just called and alas, CAN’T accommodate. No one ever reached out, can’t get a manager to call back. I believe I have 10 or 11 massages built up-why don’t you write me a check for my monthly membership fees I’ve wasted and I’ll join a spa that doesn’t overbook? Unbelievable... See MoreHard-to-get appointments
I was recommended to the spa by a few of my friends personally I had a very bad experience I would not recommend
I came in as a first time customer for the tailor-made facial it was absolutely amazing the entire experience from the moment you walk in, the atmosphere even the changing area for men with lockers products on the counter robes and slippers. The hot tea was absolutely delicious the person who performed my facial today was Sydney she was absolutely amazing asked me about my skin what I like but I didn’t like she was very soft-spoken very approachable very friendly and explained everything took her time. Absolutely exquisite I will be returning and also getting the membership preferably with Sydney.
Love this place. Clean, professional, and relaxing
James is definitely the best but unfortunately he is graduating and moving on. But I’m sure everyone here is amazing. I’ve only ever gotten massages from James and facials from a couple girls. Definitely a great place with awesome customer service.
Best Spa in Dallas. You will not be disappointed. Highly recommended.
I love hiatus! Every time I have gone I walk away feeling amazing! And Kieko is the best I just love the way she does my mani/pedi ????
I chose that score because Andrea provided an exceptional massage service.
I’ve been coming to this spa for about 8 years. I joined their monthly membership after trying them out in. Groupon campaign. Nearly all my services in that time have been amazing. And I’ve treated several friends and family to services as well. They always provide a relaxing clean spa experience. The service providers are well trained professionals. Plus Aveda just smells amazing.
Been a member for over 6 years. Always a great experience. Jessica is awesome for waxing!
Have been a member since 2012 and have had a great experience with facials for the greater part but recently they have hired front desk staff that are rude and ruin the overall experience. Checkout is a nightmare and they will charge a credit card you have previously used without asking. When you ask for a paper receipt, they will tell you they will email it and you never get it. No welcome or greeting when you enter. I received an email for a retreat on their anniversary from 5-9 pm and I went a few minutes before 5 pm. I was rudely told that nothing had been set up and they weren’t planning to until 530. The front desk staff was very annoyed that I was there and I left. I have left several messages for the manager and haven’t received a call back
I've been here a few times and I must say it is a top spa in Dallas. The setting is super relaxing and I always have a great experience. I had Christina for my massage and it was incredibly relaxing. Signed up for their membership program as well!
We’ve been members for 9 years and absolute love Hiatus Spa. All locations are phenomenal and their attention to detail is on point. They absolutely want to give each client the ultimate spa experience. We love you guys!
Came here a few weeks back. Hot stone massage was nice. I don’t think that anything stood out as being exceptional. I’ve had better hot stone massages in the past. Will still give these guys another chance because i’ve heard their other services are pretty good.
Very cozy and relaxing environment, always get good massage
Highly recommend the knockout massage with Andrea!!
I had came into the Hiatus spa for a manicure and a pedicure and had an excellent experience I had Sirmunia Hawkins and she did an amazing job she is someone I would definitely recommend going to and she will definitely be someone I will be going to see more often
I’ve been coming for prenatal massages with Christina. The massages have provided relief during my pregnancy. Christina is incredibly professional and provides an amazing massage. After every massage my body feels significantly better and me, more relaxed. Because I love this spa so much, I’ve ended up joining the H-Circle which provides outstanding member benefits. Hiatus Spa + Retreat is a beautiful place that is serene, relaxing, calming, and clean. I highly recommend for your spa needs, and Christina for a massage!
I was looking for a day spa to get a facial and a massage. I selected Hiatus based on the reviews, prices, and services. I was very impressed with my experience. My esthetician was great! She listened to my concerns about my skin and what I’m looking to achieve long term. She asked about my current skincare routine and make a few suggestions but didn’t push any products on me. My facial was very relaxing and my skin still looks great a week later. My massage was just as relaxing. I had a lot of muscle tension and the masseuse was able to work a lot of them out. I left feeling so relaxed and refreshed.
Jessica Puckett is the best!!! I love going to her for my Brazilians and wouldn’t go anywhere else. I recommend coming here and requesting her!
I got a very relaxing facial from Jessica. She was the absolute best and made sure I felt very comfortable. She is the best! I recommend her to all my friends! Super friendly, too!
Had a wonderful mother’s day experience! Got a pedicure and Swedish massage and felt like a new woman afterwards. Seemed a little spendy- especially after gratuity, but I’m still going to make the pedicure a part of my normal routine. I don’t like nail spas where you sit in a noisy, brightly lit room with 20 other women and feel forced into awkward conversation with strangers. Hiatus makes it all about you and truly creates a relaxing environment. One suggestion I have is to serve mimosas or wine in the relaxation room as part of the experience. It’s pretty standard to serve complimentary drinks with pedicures.
Christina did a wonderful job with my message! It was my first time at this location and the staff was super helpful on where to find the bathroom and the lockers. I would defiantly go back! I had a regular gal back in Austin so it was hard to trust another spa, but I don’t regret choosing Hiatus! The price is about average for spas, also worth the service and facility.
Incredible massages! Dulce is definitely my favorite massage therapist up there. Knows how to take good care of athletes!
I love this is place. It's affordable but very relaxing and feels luxurious. I signed up for the membership and I'm so glad I did. Wish I would have done it forever ago. I love their facials. I normally see Jenna and she's fabulous. I have seen such a change in my skin and always feel like I'm glowing when I leave. I love their peels and have seen great results. Highly recommend.
I always enjoy going to Hiatus Spa. I think this would be a great place to work as a Aesthetician ?
Very classy place. Not outrageously expensive.
Loved my massage, body wrap, and facial with some of the nicest women. However, I went in for the epic mani pedi (which sounded amazing and I was super excited) and just got a poor nail technician named Dawn. She didn’t do a cuticle trim which is pretty standard and when I asked her if she could do one she slammed me for picking at my nails and made me feel really awful. I don’t usually complain but this woman just had a rotten attitude (I heard her whisper “ughhh Jesus” when she thought I had earphones in). It was just a bummer because I was so excited to relax. Otherwise, I would highly recommend the spa and the other staff were incredibly nice and well trained.
Peyton Maree C.
I signed up for a membership and I love this place. I go for the body treatments. I've never been good at taking care of the skin on my body but now that I am in my mid 30s, it's high time I start. The body scrub was amazing and left my skin feeling really soft and glowy! Very pleased with James also!
Atmosphere, services, facilities are all top notch.
I loved this place and will be back :-) friendly staff and amazing massues ??
Jessica Puckett is an amazing esthetician! She is very experienced and knowledgeable. She always makes me feel at ease. The only person I will go to for Brazillian waxing
My go to girl is Jessica Puckett! She is amazing, makes me feel very comfortable and will have you in and out in no time. Her techniques are painless and she makes the process efficient! Will be back again this month! I highly recommend!
Jessica Puckett is very professional and makes her clients feel comfortable. I highly recommend her when you're at hiatus spa.
Not impressed. Massage was ok. Things felt rushed.
Sydney gives the best facials. So good that I signed up with the H-Circle!!! Her service and touch really really good!!! I love to be pampered. She also recommended some new products for my face to use in between facials. I really strive to have healthy skin. I believe I am onto something with Sydney.
The reviews were all so good so I wanted to buy a gift card for my mom for her birthday. I wanted to pay for it over the phone and have my brother pick it up but I was told several times that I could not do that. It's unfortunate because it looks like one of the best spas in Dallas and I think she would have enjoyed it.
I got the mani and pedi here. Most wonderful experience I have ever had. It's worth the splurge!!
I love it I go every three weeks for a mani pedi with Erica and I have never been disappointed. Always on time, always pleasant and relaxing and I have never been disappointed with the results Try it you will love it too!
Erica is the best ! She's very sweet and polishes perfect! I recommend Erica if you want a relaxing pedicure and manicure.
I've been getting massages from Toby for a couple of years now. Hands down (no pun intended) the best massages ever! The pressure is not too light or deep. The ambiance of the spa is lovely as well. Well worth the $$$!
I have had a membership for years at Hiatus Spa & Retreat for my mani- pedi's. Sirmunia is the best! She always does an excellent job and makes the whole experience so relaxing. I highly recommend treating yourself by booking an appointment with Sirmunia! You won't regret it!
Sirmunia is the best at what she does. She gives quality service with a smile. I recommend her to all of my friends.
Sirmunia is the best hands down! Her personality is contagious, and she makes you feel at home! I love her!
Suga Mama L.
I went to see Sirmunia Hawkins and by far she gives the best manicure and hot stone pedicure, and it almost makes me feel like I'm family with the amount of love that she exudes. She ROCKS!!
Sermunia at Hiatus Spa makes a great experience even better! My wife has been going to her for over 2 years and looks forward to each mani pedi because of the wonderful experience she gives,
Sirmunia did and absolutely gorgeous job on my nails! I will definitely be back for more services!
Sirmunia Hawkins is fabulous! She delivers high quality services in a relaxing manner. I always feel pampered and relaxed when I leave!
Sirmunia is the best tech at Hiatus hands down!! I send all of my friends to her and she is always my first recommendation when referring people to nail techs. She will see me as soon as I get back from this deployment!
Treat yourself or someone you love to a Hiatus Spa experience! The mani-pedi retreat is just that- an unparalleled experience of rest and relaxation. Sirmunia rocks a top notch mani & pedi! I will never go back to the nail place on the corner.
I have been a H Circle Member for years and absolutely love the mani/pedis. Erica is the BEST and always leaves my nails looking amazing. My toes usually last a month. And that is with a regular pedicure - no gel. With two kids, it is hard to find time to relax. When I see Erica to get a mani/pedi it is a guarantee that I fall asleep! It is that relaxing. Give it a try. You won't be disappointed.
I came recently for the first time and got Erica. She was friendly and very professional. I asked for the eco gel manicure because I had heard great things about it. I wasn't disappointed at all and will definitely be coming back and asking for her again. Thank you for the wonderful experience!
This place is absolutely the best. Go visit and ask for Erica she is the best and will take great care of you
This place is great and Erica is the best to go to..I've been going to her for years she great!
I have been going to Erica for years. She gives a great manicure /pedicure probably the best I've ever had. Her professionalism makes her stand out. Give her a try she is wonderful.
I've been going to Keiko for years and she's done an amazing job every time. She is very friendly and I highly recommend her and this place!!
I must say my experience here was nothing but great especially with the tech Sirmunia Hawkins. So if your looking for a mani/pedi go check her out.
I always enjoy my time at Hiatus Spa. The front desk staff is always courteous and friendly and Sirmunia does a wonderful job on my Mani-Pedi.
Hiatus is the perfect getaway from the daily grind. Sirmunia is definitely my tech of choice for foot/leg massages. Great experience!
I am addicted to Sirmunia's mani/pedis! She does an amazing job and always makes me feel so relaxed. I appreciate her attention to detail and desire to make my time in her chair all about me :-)
I have been going to Hiatus since it opened in Dallas. I was drawn there by their Aveda products but have stayed with them due to the service they provide. From the opening foot soak and sensory journey to the service itself.... (Facials are my favorite!)... Hiatus is a gem in Dallas!
i hated it! and not to mention that Chinese girl she feels way too good for everybody, nothing but a spoiled brat. The manager was rude, so I have to agree with the other people. I went to visit this place and I will never be back. The Chinese girl should really get a grip of herself, find something else and stop being a hypocrite. I was treated like 'why are you here!', and I have never met those people in my life, ever.
The front desk people are friendly and professional. The waiting room is calming but it is also large and not always quiet. Less personal than most spas. The massages are always perfect. Most have checked in with me during the massage as to my preferences in touch, pressure, technique. The nail room is fun, lively, the perfect ending to a spa day. Staff is wonderful.
The monthly program for facials is phenomenal for the value and the services it offers. It's a great comprehensive package.
I have to agree with another review... the Manager at the front desk was so rude! I wanted to point out that I had a wonderful spa experience with Jess.? It was a wonderful "Rain Forest" effect and very soothing. However, I have to point out that when I arrived at the Dallas location I was frazzled as I was running late with all the traffic and when I walked in I was treated like a school girl and got scolded by one of the Managers for being late and she rushed be back into the room. This made me feel worse as I never like to be late for anything. I was already stressed and she was so rude. I almost walked out the door! The Manager had an unusual name that I do not recall. I think better training would be in order. I am not sure if I will return, even though my massage therapist was a sweetheart!!
A little pricey, but Alyssa and Sara ( at Dallas location) give the most amazing facials. I would recommend them to anyone. I have had some iffy facials from other employees though...they were still fair service but very cold interaction, and less warm and welcoming... Alyssa though... wow is all I can say. Massages: I've only had one but it was lovely. I am about to schedule another with them and I am VERY picky with massages. I need actual results from my money spent and not just a nice nap.. The mani-pedi was lovely but the actual paint job was pretty lame..
The mani/pedi is simply phenomenal. I've done a fair amount of spa mani/pedi's, but I've never had an experience such as this. From the zero gravity chair to the personal attention, from the headphones with relaxing sounds to the actual manicure and pedicure themselves, this spa knows exactly what they are doing. Reception is fantastic, the staff is friendly and professional. I wish I would have remembered the name of the girl who did my mani/pedi, she was amazing. I also had a massage with Will. He is awesome as well, very calm, soothing and a great massage therapist. He focused on the areas that I requested, and I feel fantastic. If you're in the Dallas area, I highly recommend going here. I certainly wish I lived closer so I could pamper myself more often.
Visiting from out of town last October. I'm a regular spa-goer and this was by far the best facial and mani pedi I've ever had. Every city I travel to I try to get spa services but this was by far the best. If I lived here I would buy a membership.
As E.R. said, nice atmosphere but God-awful staff. Other than the Aveda association, there's very little in terms of quality. My wife and I repeatedly had appointments booked incorrectly. My wife's friend who, upon driving an hour for her first appointment, arrived to be told that the appointment had been cancelled. No alternate arrangement was offered. Perhaps it was just as well judging by the sloppy manicure/pedicures my wife had received. A massage resulted in my wife sustaining an injury that prevented her from working for several days. When I called to inform Hiatus of the injury and other errors, I was subjected to verbal abuse and threatened by a gentleman who claimed to be the manager. I sought the owner, who seemed to find a great difficulty in returning calls. She also claimed that she had never heard of an injury arising from a massage (As you'll see from a review below, Hiatus acknowledge that injury is common). Professionalism simply does not exist at Hiatus, and unfortunately that is from top to bottom. If members are treated in this way, do yourself a favor and go elsewhere.
This is the BEST spa I have ever been to. Everyone is so extra special in the treatment of clients. I have traveled all over and I have never had such a relaxing experience anywhere else. Also, as much as I hate to reveal this little secret, you MUSt book a massage with Cemetria at Hiatus Spa Dallas. I would follow Cemetria to the ends of the earth and you might say I did because when she left Spa Habitat in West Village I would not rest until I tracked her down. Cemetria is one of those individuals with a "gifted" touch. She has such a sweet spirit. When I leave from a session with her I feel renewed. Check out Hiatus Spa. Contrary to some erroneous information. Hiatus IS NOT a membership spa. You are NOT required to join anything to use their services. However, I did opt for one of their programs because it offered some really good advantages, such as discounts on Aveda Products and it provides one discounted service a month. That works really well for me and my husband. Finally, go check it out for yourself. You won't be disappointed. But, I may be a bit annoyed when I have to wait an extra week to get in with Cemetria.
I had the best deep tissue massage ever with Eric! I am already looking forward to my next visit there. Jody