Will never go back here again. They need a lesson in how to treat their customers. You don’t win customers the way I was treated.
Steven was amazing! If you have a chance go see him!!! Great experience!! Thank you! Beautiful relaxing spa!!
Will never go back here again. They need a lesson in how to treat their customers. You don’t win customers the way I was treated.
Steven was amazing! If you have a chance go see him!!! Great experience!! Thank you! Beautiful relaxing spa!!
Absolutely amazing! Favorite part is showering outdoors!
This place is beautiful and well designed. They offer robes and shoes. There are a host of amenities that can be enjoyed. Not sure if this is standard or not but I was a little put off from the fact they automatically charge a 20% gratuity for the servers/services even for 1 person being serviced. My son previously paid for the spa for me as a Christmas gift. All I added was a $10 sandwich. My bill totalled $45.80 bcuz of a $35 gratuity/service charge and not any taxes. I just wasn't expecting it so that's why I gave it 4 stars.
Nice spa. Ladies showers, lockers, steam and sauna were very nice. Waiting area for treatments looks a.bit run down. Tea, water and snacks were a nice touch. Outdoor fireplaces with seating area were beautiful as were the treatment rooms! Would rather have an indoor jacuzzi, but it was beautifully designed for outdoors. Salt room didn't have any salt coming out of the machine... I was really looking forward to trying it. I was credited back the charge for the salt room. Staff and massage therapists were awesome!
Used a groupon to try the spa out. Got a 60 minute massage and spent 3 more hours lounging around. The staff were so wonderful. Very relaxing spa. Loved it. I'll definitely be back.
Great experience! Had a facial and it was so lovely, not to mention the beautiful paradise of pools & spas you get to use all day of your treatments!
Great couples massage in private suite.
My daughter loved it. Everyone was very nice and they took their time/no rush. Mani/Pedi priced for stand alone spa. I know my wife would love it.
Gloria was great! Very nice shellac manicure! Excellent service!
Gorgeous Hotel. I had a massage set up and it was absolutely amazing. The facility is very tranquil and staff is extremely friendly. They have mineral pools, sauna, and steam room. Women's locker room is very tidy and clean so if you have time I would recommend spending time there and taking advantage of the amenities. I enjoyed it so much I booked a facial the very next morning and was not in the least bit disappointed.
staff was awesome!!.it was my first experience in a spa. So I was a little lost but the staff was very good at guiding me threw it all. after I was done I have never slept so good as I did that night. love this place and cant wait to go back!!
Fabulous massage and spa experience! You must experience this Arizona gem!
Beautiful grounds and locker rooms you could spend all day in, the mineral pool is my favorite part.
Great massages! Pool area is small but really intimate. Great pours of wine, all the way to the brim! Would be nice to see some sweeter options on the list. The only real issue I had was that the pond by the pool smelled really bad at times when there was a breeze. It occasionally made sitting in a pool chair very unpleasant. It would also be nice to see the amount of plastic for food service reduced. Everything was served in take out containers and I couldn't figure out why. Great staff and amenities!
Amazing massage with Brandon and lovely, clean facility. One of the best in Scottsdale area.
Everyone is very personable and professional. I enjoy that there are multiple areas to relax and unwind. This spa is one of my favorites in the Valley
I had a great massage with Sabrina! Love this Spa!
Nice location for a day of pampering. My massage therapist was amazing - the perfect blend between a Swedish and deep tissue massage. I also enjoyed the outdoor mineral pool (which had plenty of bench seating, jets, and floating chairs) and pool side dining (menu had plenty of light / healthy eating options). I didn't get a chance to utilize the sauna or whirlpool but heard great things from the other guests. I do wish the sanctuary was quieter and less bright - everyone was talking loudly, constantly walking in and out to access the locker room, etc. and had floor to ceiling windows - not exactly a calming environment to get you in the right mindset for a massage. But other than that, I had a nice time and would visit this spa again.
My daughter and I each had a pedicure, massage, and facial over the course of three days, and enjoyed all the amenities the spa has to offer. The staff was amazing, accommodating, knowledgeable and generous. We loved the steam room with the chakra color therapy, the mineral pool, and the contrast of the hot and cold plunge. I really totally relaxed. I highly recommend this spa!
Very relaxing, massage was excellent. Great that you can pay for a massage and continue to use the remainder of the spa's amenities the rest of the day. Would recommend going early or staying late in order to capitalize on all the spa has to offer!
Great experience. Friendly, helpful staff. Wonderful variety of services. Absolutely no pressure to purchase products.
Absolutely marvelous! From the service to the massage it was excellent. The grounds are beautiful, so clean, and welcoming. We were treated like royalty. Kami was our pool server and he was the most incredibly genuine soul, lucky to have met him.
Very relaxing, massage was excellent. Great that you can pay for a massage and continue to use the remainder of the spa's amenities the rest of the day. Would recommend going early or staying late in order to capitalize on all the spa has to offer!
I went to the spa with a friend. We found a coupon on Groupon that made the cost of the hour massage half price. They have a salt room, hot tub and a mineral bath. We also had a glass of wine. The facilities were very nice. The only problem was the faucets in the shower, the water on hot and could not adjust it.
Small and intimate... exactly what I was going for. Excellent staff and accommodations. My massage was perfect. The pool and saunas were clean and inviting.
Decent spa. Not enough co-ed space.
Fantastic spa. We hung around for long after our wonderful massages and had a very relaxing time. We’ll definitely be back.
Had a great day away from everything to relax at a mineral pool, have lunch service and a relaxing shower before going home! Would do it again in a heart beat!
Christina is amazing at giving a relaxing massage, thank you!
Beautiful spa and the mineral pool is so refreshing! The staff was incredbile!
What a wonderful place to spend a hot summer day! The staff at Spa Avania was top notch. This was the best massage I have ever had. So relaxing and personalized to fit my aches and pains. I would come back in a heart beat, I just live too far away. My advice, make a day of it when you go and enjoy all of the amenities this place has to offer. Four of us celebrated our 60th birthdays here and will always remember this special day!
I enjoyed such an amazing day at the spa. I don't spoil myself very often and I sure was spoiled. To make it even better, this say was spent with three friends! From a soft cozy robe, to a relaxing cool room. Then an amazing facial that was one of the best I had. So often my facial is just that "a facial", having my arms, hands, calves and feet massaged soaked in lotion as well was so relaxing. The mineral pool was the perfect temperature, and so relaxing. I even went from the hot tub to the cold plunge and yes, it was so very cold but I'm glad I did it. The staff was amazing! The food was delicious! I look forward to the next time I have the opportunity to do this again!
My daughters and I are gifted Spa Avania gift certificates for most holidays. We absolutely love this beautiful spa. We were greated with champagne recently. The mineral pool out back with the lily pond next to it. We were even there for the opening of the first lily this year. Jacuzzi outside in a private court yard, the cold plunge pool next to that. A sauna, a steam room, beautiful fireplaces and lounge chairs out near the pool. And the massages and facials are fabulous. But there is so much more. We ate by the fireplace last time it was a memory maker.
This was the best deep tissue massage I ever had & I've had plenty. Great service & very knowledgeable. The grounds were absolutely beautiful!
Locks didn't work will I have had better experience at other spas the person who work with me at the salt room was very rude. I would not recommend that treatment at this spa.
Professional and Courteous staff. Top notch amazing facilities. Hands down the best spa I've ever been at!
Great spa day. The facility is wonderful. The staff is so friendly & helpful. It’s easy to relax & escape at this spa. Will definitely return.
The service was wonderful and I would highly recommend it! However the front desk staff is really not smart. And they're the worst kind of not smart - they think they are smart - and try to make you feel like you are the crazy one. Despite the dealings with the front desk staff - it was a wonderful and relaxing experience.
Our facial/massage was great! The facility is beautiful and the technicians were both awesome...I do love the tranquility of the spa pool, however The menu is super limited, especially for someone with allergies(they pre make the food in boxes, and my husband can’t have anything even cross contaminated) - so I would have liked to be able to go to the other main pool for lunch/drinks.
A wonderful experience all around! I will be back when I'm in town for sure!!
Gorgeous amenities and a perfect massage. Worth a visit
A true retreat!
Beautiful place for our ladies spa day! Loved the setting, amenities, treatments, everything! I'll be back for sure.
This place is great was impressed
We had such a great day here, spent the whole day enjoying all the amenities and the massage was perfect! The Mineral pool and showers were my favorite part! Highly recommend!
Love the atmosphere great service
We had a wonderful day at the spa . The staff was very friendly and attentive .
I had a facial and stone massage, and both were amazing! Clean facility and extremely friendly professional staff.
This facility is luxurious, relaxing, and I had great experience. I will definitely come back
Great place, very relaxing, facial was GREAT !!!
Everything about this spa was pretty good.The only complaint I have is they only had one to hot tub which got filled very quickly and people had to wait their turn to get in.
Ali J. R.
Love it. Best spa in the valley.
Great experience. Everything you need in a spa
Love love love spa avania very relaxing! The massage therapist were amazing! My husband and I will return for another couples massage! Great service and great ambiance :) Brandy, Peoria
From the minute you walk in, you are greeted with the friendly atmosphere and receptionists. Then given a quick tour of the very clean and nice spa facilities. The gentleman was extremely welcoming. The spa itself was very clean and well maintained. My friend and I both had excellent massages provided by very professional masseuses. If you’re looking for a great spa experience, I’d highly recommend this spa!
I did the nature ritual with Lena .she was amazing. The spa was absolutely beautiful. Go early so you can spend extra time in the spa. Incredible ????
Our 60 min couples massage was actually 45 mins and it was not worth $400 USD! When we checked-in and I went to the change room, I was told to wait for someone to come give me a tour. I waited 5 mins and no one came. I walked around, found a therapist and asked for slippers and directions. It’s a large spa, and for first timers it’s overwhelming especially when you go during peak hours. Once my fiancé and I got to the massage room and met our therapists, I thought finally! Massage time. 10 mins into the massage I realized my therapist is spending way more time putting hot towels on my feet than massaging. I specifically said please focus on my neck, shoulders and calves. Don’t worry about anything else. At the end I got a full body light massage. Didn’t feel a thing. Half way through I had to tell her PLEASE more pressure....and nothing. Once it was done I checked my phone and it was 45 mins not the 60 mins we paid for. When it was done we got up and went outside to meet our therapists and my therapist was gone already and onto her next appointment. Which I thought was unprofessional. Usually they wait and ask how it was than escort you to the change rooms, etc. Unfortunately, next time I book a Spa in Scottsdale it won’t be Spa Avania. The Spa itself was nice and clean, but service gets a big 0 out of 10.
Awesome experience! Message was great and being able to relax in the spa and natural springs pool made it even better. Great job Spa Avania!
I wish I knew about this place sooner. This IS the most wonderful spa I have ever been to. Everything from the services provided, to the staff, to the mineral pool was perfect.
I'd give 10 stars if I could!
Lil Coco 2.
Beautiful spa. I had an amazing facial and massage.
We were a group of 5. The spa did an amazing job of getting us all in at the same time. We had an absolutely wonderful time. The amenities are first class. I can’t wait to go again!
What a great experience. Spa was gorgeous and staff was very friendly and helpful. Will definitely return!
Wonderful facilities, staff is very helpful and nice, had the best facial from Elise I ever had. Can't wait to come back.
I'm must say my massage was very disappointing. Before starting I was asked what kind of pressure and I said medium/firm. I could barely feel this person massaging me! Also, she actually barely even massaged me in the first place! She used things like hot towels to distract from the fact that for a 60 minute massage, total massage time was about 10 minutes. I kept wondering when the massage was going to start. I said my neck was a pain point for me and she spent about 1 minute on my neck. Spas should be relaxing and the rooms should be warm and dark. My room was really bright and cold! Terrible experience, plus they get an automatic 19% gratuity! Crazy, what a waste of $400!!
Enjoyed an all day experience with my 2 daughters that wound up a perfect 3 day wonderful visit It easy daughters birthday. Stephen gave a sublime 90 minute hot stone massage. Loved it
Great spa! There's a mineral pool, sauna, steam room and a relaxation room. They have snacks in the relaxation room. The massage is great.
Relaxing day at this 5-star luxury spa. Equipped with relaxation room, showers of grandeur, salt room, salt pool, plunge pool, hot pool, wet and dry sauna. All the amenities are truly an environment for rest and relaxation.
Great massage!! I highly recommend CiCi as your masseuse!!
Spa Avania is everything that you would expect to find at a 5-Star Resort and more! Exceptional!
Used to be so much better! My wife and I (both Scottsdale locals) have been going to the Spa Avania for many years (10+) Not anymore. You can definitely see that they had cut back...towels cheaper..robes cheaper..maintenance slacking a bit BUT the main concern was the service. My wife and I had massages. Hers was fine. They asked me how mine was and, at my wife's urging, I mentioned I was not pleased. The massage was fair but her communication skills were lacking. So, I would have left it at that but the manager, Jennifer, contacted us for supposedly a followup to my concerns. I attempted a callback and left a voicemail message. No call back. I waited a week and again at the urging of my wife and son, I left another voicemail for Jennifer, yesterday morning. Still no callback. It is too bad, as Spa Avania WAS my wife's favorite spa.
Booked a spa day here as a birthday surprise for my friend. Heard this place had great customer service. Specifically told the girl it was a surprise and depended on my friend’s schedule. Turned out we both had to work the day of the appointment, and I wasn’t able to cancel until after business hours. They claim they called and left a voicemail but I never got one. Instead of being charged a cancellation fee like other five star spas I’ve been to, I was charged almost $1000.00 for a birthday gift I wasn’t even able to give my friend! Now instead of rescheduling, I will take her someplace else and NEVER come to Avania! I spoke with someone on the phone who informed me we were charged the full package including tips and service fees. What BULLCRAP. What terrible customer service! I’ve heard of shady resorts hiding all sorts of fees, but that was below the belt! Cannot express my disgust. Will return my business to the Joya Spa!
Great facilities, service, and staff. I will definitely be back.
Terrible service and outdated facilities. No music or bartender at pool. Definitely not worth spending the day there with no entertainment for adults or customer service. I had to chase down someone just to order food or get a drink. Won't be coming here again.
I had one of the best massages of my life today and the follow up pedicure was wonderful as well. I will be booking again in a couple of weeks for a repeat of this experience!
Amazing spa experience!
I am so incredibly in love with this place! My friend and I went to celebrate our 30th birthdays and it was the best life choice we could have possibly made. We had a groupon for a facial and massage and before we even had the services I wanted to move in. Sandra gave us a tour of the place and it is stunning and so peaceful. She also treated us both like princesses and made our birthday the best ever! I had a massage with Stacey - hot stone - which was divine. She was super fun to talk to and has magic hands! Lena did both of our facials and i was ready to propose to the woman about half way through the service. My friend had the Sacred Nature facial which she RAVED about and i had the O2 which i can't say enough amazing things about. Everyone who worked there was so eager to help and answer any questions. They kept everything looking perfect while being totally unobtrusive which i would NEVER be able to accomplish so major props there. My friend and I decided about half way through our experience there that this was going to be our thing now so we shall be back as soon as we can. If any employees who worked August 26, 2018 read this...you are all amazing! Thank you for making turning 30 such a great experience...I can't wait to do it again next year. :-)
Great Spa atmosphere, plenty of amenities, helpful staff, friendly guests, quaint, not overcrowded, clean, inviting, relaxing, definately look forward to returning to the spa property!
Had a facial and it was amazing !!! Would highly recommend - fantastic customer service and beautiful resort
Had a really great relaxing couples massage.
It's clean, conditioned with everything you may need it
LOVED it! So quiet and relaxing:) dreamy showers,pool,cozy relaxation room with blankets, and yummy snacks. LOVED it!!!
Feels like everyone there wants you to have a great experience. Special shoutout to Kami for his attention and service. Jeff C.
This has become an annual spa day for my good friend and I and we have never once been disappointed. Sabrina is amazing and the grounds are beautiful.
Wonderful spa day. Great service and amenities. Facial was great. Massage was good. Loved the mineral pool and especially the steam room.
Very relaxing, the pool was beautiful to lounge at all day and the staff was very accommodating.
This spa had amazing customer service. I can’t find one bad thing to say about it. Thank you for the amazing birthday spa day!
Love this place! The mineral pool and outdoor hot tub, showers, and cold plunge are phenomenal. Wish I could live here!
AMAZING spa day experience!! Would highly recommend!!
My visit was delightful. The staff was very nice and helpful. I look forward to a return visit. The staff was friendly and helpful. The atmosphere was relaxing and welcoming.
The spa here was incredible. However, the only reason I’m giving 4 stars and not a full 5 Star is the Spa closes at 6pm and you are expected to be out of the locker room by 6pm promptly. Relaxing after for a short time after a massage, showering and then feeling like I had to get out the door is my only complaint. A spa staff memeber started shutting locker room lights off before I even had a chance to blow dry my hair. They did explain that amenities close at 6pm when I checked in, but I was not aware that included the showers and locker room as well, I felt very rushed to get out the door. Otherwise it was a great experience.
Great spa, very relaxing.
The spa was gorgeous and the staff amazing! Theresa gave one of the best massages I have ever gotten. I will definitely go back whenever I am in town.
Owen Performance H.
Dawn was amazing!! I felt so much better after my 60 minute deep tissue massage. The facility is first class as are the people.
Great experience at Spa Avania! The staff was very accommodating! Kami took care of us at the pool! Will definitely be back!!!
Amazing experience!!! The massages were fantastic but the facility blew me away. Loved the mineral pool and the showers!!!
Not welcoming at all
Great customer service. The surroundings was calming and beautiful. I would highly recommend.
This spa is awesome! I got a great massage and I love all the amenities. I would highly recommend.
Best massage ever! Great service, beautiful atmosphere, will come again.
The only thing holding my score back from being 5 stars is the steam room. I have been here before and the steam room is FILLED with a strong eucalyptus smell but that was not the case this time around. I will still always come back but didn’t love that the steam room just smelled like musky warm tap water.
I had a wrap and it was my first ever. What a wonderful experience. The appointment included a facial. The steam felt good and the oils luxurious. If you’re looking for a first rate relaxation time it doesn’t get better than this!
Spa Avania is by far my favorite resort spa in Arizona! The services are incredible, the therapists are very professional and above all, their facility is amazing! I could spend all day there...five stars!
Needed a day to relax and pamper myself. It exceeded my expectations.
Everyone was super friendly and helpful. I had a very pleasant time getting my facial. Next time I will plan for more time to experience more of the so's offerings.
A truly glorious experience! Everything at Spa Avania is top notch and designed to pamper you from head to toe. The staff is wonderful and extremely professional. I felt I was taken care of like royalty.
Lovely experi nice and great treatments!
The ambiance, service, lunch, surroundings are serene and lovely. The only complaint is you arrive 5 minutes early for your appointment in the morning, the doors are locked and the staff inside comes to the door and tells you they don’t open for five minutes. Instead of letting clients in to view potential sales in the front, you have to go back to the Hyatt and browse at their store. Seems to me better customer service would be to invite ya in, offer a bottle or water, explain we really early but welcome to browse the gift shop or sit and wait.
The services and staff were great. The front desk was difficult to work with. The front desk staff didn't have the ability to think outside of their box- very disappointed on that part - but once you get past the front desk it was amazing!!
Staff is super friendly, massages were solid, the pool, jacuzzi and facilities in general were gorgeous and inviting. We loved it.
Beautiful place. Rebecca did an amazing facial.
Brandon gave me the best massage I've ever had! He is magical!! The staff treat you like royalty. The amenities are first class. I highly recommend Spa Avania!! I'll be going back!
I had the most amazing facial here. I did the Vitamin C facial and enjoyed every moment! Highly recommend!
Both my husband and I had a treatment which we thoroughly enjoyed. It was a fabulous experience overall. Definitely recommend it!
This is my hands down FAVORITE spa! Not only is it beautiful and serene - the services and amenities offered here are unlike any other spa I've been to. I came here once when I was 13 and have been dreaming about coming back. Last holiday season, I was able to... and it was even better than I imagined. I had gotten the deep sea algae body wrap, which was one of the most relaxing experiences I've ever enjoyed. I spent another 3 hours post-wrap, using all of the amenities (the mineral pool, the hot and cold plunge pools, and the eucalyptus steam room). I highly recommend this to anyone and everyone!
Always wonderful and relaxing!
Excellent massage - however if you purchase a Groupon - look at the small print. You can only use it Monday-Thursday and only before 5 p.m. plus they will charge you the gratuity of $48 when you book the appointment. I received it as a gift, so was not pleased with the scheduling and it expired in 30 days. The facility was beautiful, however, and my therapist was awesome.
Love this spa. Beautiful pool. I’ve seen a lot of different massage therapists, they are all great! I love Renee for a facial though! She’s awesome!
Most of the time everything is wonderful. My favorite massage therapist is Kari. The only negative feedback is that they don’t prewarn you when there is construction happening. At times the pool or steam room may not be available. The staff is very helpful and attentive. It is clean and has great amenities
Had the full body massage AND a facial along with my girlfriend. Every detail was tended to and no stone unturned. Beautiful place.
One of the best we've been to.
What a beautiful place to restore your energy! Staff is exceptionally friendly and facilities are very clean. One of my favorite places to SPA here in Scottsdale.
Obie Saddler J.
The facilities were second to none and the massage therapist was outstanding. Only two thumbs up because I don't have three.
I had a massage with Greg on Friday and was one of the best massages I have had. Highly recommend and will for sure be back. The entire spa is beautiful and relaxing.
I had an amazing experience at Spa Avania and will definitely will set up more appointments next time I'm in town!
My husband, son and I spent the WHOLE day indulging ourselves at Spa Avania recently. We absolutely loved the mineral spa by the lotus pool. Beautiful atmosphere and extremely professional staff. Well done Spa Avania! I would highly recommend a day if you are in the Phoenix, Scottsdale area.
Poor, poor customer service. And sad be the women at the front desk is very unprofessional and rude; sadly she prides herself on being this way. Never ever again will I spend my money here.
Excellent service, excellent staff. Ashley and Rebecca are the best!
I don't know how this place has 5 stars, they have absolutely no understanding of what customer service is. I have been here twice, and I never leave reviews for businesses, but both times the staff has been rude and short. The staff at the Phoenician and Monte Lucia are much nicer and professional.
My husband and I had a blast at Spa Avania. I really enjoyed the pool and of course the massage. Make sure you try out the shower, it's 360 degrees of fun!
We did the couples message and both loved it. Very caring and professional. We did the hour and wished we'd have chosen the 90 minute because we didn't want it to end!
Mitra and staff were professional, full of personality and extremely helpful. They made our experience full of joy and elegance. Thank you for being who you are. We appreciate you!
Soothing, relaxing and very accommodating!
Really enjoyed a relaxing spa day with my daughter. We were warmly greeted and promptly escorted to the spa for a brief tour, given our locker, robe and sandals and could relax for a few minutes before our scheduled massages. The relaxation room had an assortment of teas and nibbles. Our massages were excellent- Ron listened to wear I needed work and got my knots out. Afterwards, my daughter and I ordered lunch (the only disappointment was it was a prepackaged box lunch and not great) but it came quickly and we ate it beside the outdoor mineral pool. The mineral pool was delightful. We used the showers which had an array of jets and the Avania branded shampoo/conditioner and soaps which were pleasant. All in all we had a wonderful couple of hours and would definitely recommend and return.
It was the perfect setting for a couple! We purchased a couple package along with the suite experience and it was everything and more than imagined!
Wife and I celebrated our anniversary by coming here, it was incredible. Such an amazing experience, can't recommend it enough.
Great service ! Angela was Great! Very beautiful spa and helpful staff
Great experience! Beautiful atmosphere and very friendly staff!
Wonderful! Clean, friendly and the best facial ever!
I had a wonderful experience from the time I walked in the door. My services were wonderful enough for me to recommend them to several people after. I had the detox wrap and reflexology massage and both people did a wonderful job.
Beautiful, relaxing and tranquil environment. This is one of my favorite spa's. I love that it offers not only services such as massage and nails, but it also offers relaxations pools an environment you can enjoy and relax in. This place is great for groups. The staff here are also very friendly! I love this spa and highly recommend it.
Gorgeous spa! From the sauna and a colorful steam room to the outdoor showers, mineral pool and jaccuzzi, you will get a relaxing and serene spa experience in a gorgeous setting. My massage was good but the facilities and ambiance is what really stood out so make sure to spend extra time at the spa to enjoy its great facilities.
Nice place, crowded though as everyone had the same idea as me and use Groupons over the holidays. Not enough seating in the treatment waiting room and they ran out of refreshments. But my massage was great, pool and hot tubs are nice as are seating areas. The gym is well stocked kedo.
Best Swedish Massage I have ever had!
Great Service, Clean and Well Maintained
Great facility. Massage therapists are very qualified.
Brandon gave an incrdible Swedish massage, and helped me understand where my back pain is originating. All 3 pools were incredible, did grilled salmon (gluten free), upon request. Didn't get sick????????. Overall an incredible day!
Both my husband & I love Spa Avania. It has a relaxing atmosphere & the services are 5-star. Very customer oriented.
This spa experience was absolutely fantastic! The massage was relaxing and comfortable. The steam and sauna were perfect. They delivered a delicious lunch to the relaxation area. All of the staff were friendly and helpful. The spa areas were attractive and comfortable. There were tea, cold drinks and snacks available. Unfortunately , it was raining, so I didn't get to use the outdoor areas and pool, which looked beautiful from inside.
Beautiful spa, great amenities
friendly, professional, great facilities... an oasis in the city...
Always a wonderful way to spend the day at Spa Avania!
Amazing!!!! Every time
A spa experience like no other. The services, staff, setting & food are all exceptional.
Wonderful spa - highly recommend it!
Clean and comfortable spa. Was a little bummed because one of the staff ruined my best friends birthday surprise I had made for her, and we never got the cupcake I was promised for her. BUT! The massages were amazing, mineral pool is a delight and everything is clean!!
Great massage and fun Mom/Daughter time with my Mom. Very nice facility, and a great place to feel very pampered.
Awesome massage, nice salon hairdresser. Ok manicure
Amazing!!! Best massage I've ever had!!!
Lovely facility. Good staff. Will definitely return.
Excellent! Attention to detail. Amazing facial. Highly recommend!
Grace Younsoo K.
Spa Avania is so nice! Friendly staff & relaxing environment.
This the best spa in the valley by far.
Nice upscale. Some of the facilitied look a little dated but well kept.
I did enjoy being able to pick from 3 different scented oils & to pick the music I listened to during the massage- but had to request a more vigorous massage as it just felt like my back was being rubbed not massaged. I get massages done regularly and this was was a little light- but he responded to suggestion. I also thought the foot moisture treatment was a nice touch. I was a bit dissapointed to learn that access to the Salt room was an additional charge & not included in the package. However the tranquility of the mineral spa and the outdoor hot tub were very relaxing. I also enjoyed the sauna & the steam room and thought the provided shampoo, conditioner, brush & hair dryers were a good perk. The provided slippers & robe were also nice as I didnt have to worry about drying my shoes before getting back on the plane. (Be careful- theirs are slippery) The abundance of ice waters for refresment and to keep us hydrated & light snacks were also most welcomed and kept us energized throughout the process. I dont believe i would pay full price- i expected more from the massage- but the discounted groupon rate was good for the experience.
My husband and I did a couples massage at Spa Aviana and Brandon has MAGIC HANDS. I would've of gushed compliments all over if Hubby wasn't there. Ha! The spa itself is uncrowded, relaxing and quiet. Very nice.
While the experience was five stars (the tea, snacks, facilities, atmosphere and massage expert were all amazing beyond belief, I can't imagine what my review might be if the experience had cost me more than double. I used Groupon. They did everything perfectly and I was very relaxed and happy.
We had a wonderful time at the Spa, the amenities were awesome. I loved the mineral pool, hot tub, the snacks. My massage therapist was very talented. The resort was awesome David on the frontdesk did a fabulous job checking us in and out. A wonderful staff person. The food delicious and plentiful as well very fresh. I will be back.
Excellent experience during my stay. Everyone was very accommodating and I can't wait to visit again.
Amazing and relaxing!
Excellent customer service and a great facility !
Sabrina was awesome! I am a local and my friends and I try different spas every couple months. This by far is one of my favorites, great amenities and massages. Highly recommend.
Wonderful!!!!! Highly recommended.
This is a top rate spa. Very comfortable and clean. Staff is beyond accommodating. We enjoyed the couples massage in the Avania suite. I would do it again in a heartbeat. The only caveat is don't trust your GPS and it's not like it's off the beaten path!
The staff up front were very warm and welcoming. I had a hot stone massage. It was amazing. Loved the gym and the spa facilities. Very relaxing.
I love this place, I have been to Spa Avania about 5 or 6 times and it never disappointing. The atmosphere is so calming and welcoming. I always feel pampered and well taken care of here. The masseuses are very skilled and talented, they are worth every penny of the price. I highly recommend the 90 hot rock massage, really any 90 massage. I have never tried the salon, but the mineral pool and all other amenities are superb.
Best message I have ever had! Carrie was amazing! the amenities were great, staff was great., food was great. Amazing experience.
Wonderful facilities, quality service and amazing therapists! The mineral pool is a wonderful place to relax before or after a service.
Friendly, clean, nice lunch by pool, beautiful and massage was wonderful. If only there were fewer mosquitoes at the pool side.
First time ever at a spa and it was great, I messed up my appointment (my fault) and they did everything to help fix it before my husband and I left the hotel. Friendly and made me feel comfortable being there, I was definitely relaxed when I left
A beautiful spa, the best facial I have ever had!
Had the very best 90-minute swedish massage ever! This facility was beautifully appointed and totally relaxing. The setting and appointments are gorgeous, classy and refined. Brandon, my masseur, provided an excellent service. For 18 months, I have suffered sciatic leg pain 24/7. After my treatment with Brandon, I walked out with no pain whatsoever in my legs! He's a miracle worker! Thank you, Brandon! If ever I am back in The Phoenix area, I hope to return to this facility and to the hotel. It feels like you have entered another world ........true tranquility!
The best spa treatments I've ever had! Spa staff was courteous, attentive and timely. Facial was throughly relaxing and left me feeling renewed. Citrus wrap was equally divine! Swedish massage was adjusted perfectly to my level of pressure, creating a therapeutic and relaxing experience. My one regret was not allowing more time for myself to enjoy the clean, serene beautiful amenities and environment prior or post treatments. I definitely will next time!
I very much enjoyed my time at Spa Avania, the staff were helpful and friendly, but also let you relax. My massage was amazing, Liz did a fantastic job, I couldn't be more pleased! I get regular massages at home, and she impressed me by addressing chronic muscle issues with deep tissue and stretching techniques. I would definitely go back, and would highly recommend!
Best massage ever! Very professional.
Snooty service. Acted like they were doing me a favor lovely landscaping though
Beautiful and relaxing spa with excellent service. The mineral pool with lily pond was dreamy. Loved my sports massage!
I had the pleasure of getting Ron as my masseur. My fiance got us a couples massage and it was fantastic. The facilities are luxurious but Ron was outstanding! Very skilled with the perfect amount of pressure and an intuitive sense for which areas to focus on. I have never had a better massage in my life. I have some spinal injuries and he was perfectly sensitive to them. I WILL be back!
Love the pool and massage!
While my massage was wonderful, the rest of my day fell far short of relaxing. My locker broke and I couldn't get into it for a while until they called someone in from engineering. I had to clean off the lounge chairs by the pool for a seat - there were many chairs covered and towels and dishes but no one was tending to them. I waited for at least a half hour for a server to come by - I finally asked someone for assistance. The chips & guacamole I ordered took 45 minutes to arrive. The outdoor shower was awful - it was supposed to be a rain shower but the water was piercingly hard coming out of the shower head and the shower stall smelled like cat urine. While waiting to check out, there was loud construction noise from work being done in the men's locker room. It was well before closing time so I can't imagine what the men using that locker room were dealing with. Never going back.
Amazing service and a wonderfully serene atmosphere.
Started with a great massage followed by a nice lunch and a few hours floating in a mineral pool. Very nice place
Our trip to Scottsdale was wonderful, the hotel and spa were beautiful. My daughter and I both had massages with facials. The massage was one of the best I've had. The facial on the other hand was what I would consider "poor". She threw the cream on there, rubbed it off, didn't massage my face at all. Was NOT impressed with the her. I could've done a better job myself. NOT worth the money.
Very relaxing and comfortable experience
Best spa in the valley
This place is so relaxing. Staff is so professional and was so attentive to my needs!
It was awesome. Can't wait to see you again. Thank you!
From the moment you enter the spa you are transported to a "Garden of Eden" environment. Not only was the massage wonderful but the relaxation garden and mineral pool was the perfect way to complete the experience. Totally relaxing with attentive staff to make you feel pampered.
Looking for a perfect, relaxing day in a beautiful atmosphere? Look no further than Spa Avania! The services are wonderful and the mineral pool and setting is amazing!
My favorite spa in Arizona! Best ambiance, excellent service, nicest facility, private pool area is wonderful, and I love the hotel's hanging area as well. Lunch menu at the spa is great. I have been here multiple times myself for a massage and the service is always excellent. I've also gifted massages to others here. It's always my first choice.
The best massage Ive ever had. My masseuse Sabrina was awesome. I would highly recommend this to anyone. Awesome experience for a mommy with 4 girls that doesn't get much time to herself.
Great spa. The mineral pool was great and the massage was excellent. Great place for a group spa day; very accommodating.
Beautiful spa and great staff! Will definitely be coming back!
It was an amazing experience. The staff was friendly and very accommodating. I loved the mineral pool and could spend all day relaxing in it. I loved how it made my skin feel afterward. I would definitely go back!
Beautiful spa, amenities and treatments. Spa pool was so wonderful to spend the day at.
I am a local here in Phoenix and have been to a lot of the local resort spas. Although they are all nice, Spa Avania is by far my favorite. You are pampered from the moment you walk in. Spend an hour there or all day. You will not be disappointed.
Amazing spa atmosphere - great fun on our staycation!!
Fabulous day at the Avania Spa. 60 minute massage, mineral pool, steam room, sauna, Champagne, 30- minutes in the Himalayan Salt Room, couldnt be better!!!!! Fruit And treats provided. Delicious! Made my day in Scottsdale awesome!! Cant wait to return...
Great design. Amazing services. The mineral pool is so peaceful. I love this spa. Best in Scottsdale. Spent the whole day there with my mother and it was the most relaxing day ever. Recommend it to everyone.
We stayed at Hyatt Gainey Ranch for our perfect 25th Anniversary weekend. We both had deep tissue massages at Spa Avania. Both massage therapists were exceptional in skill and personality. The amenities were superb. I would recommend Spa Avania to anyone looking for a tranquil hour or day.
Favorite Day Spa in Scottsdale!! I have enjoyed Spa Avania 7 or 8 times and never have been disappointed. Such a soothing tranquil retreat in the desert. Staff is very professional and I always have a great treatment. Probably my favorite area is the huge mineral pool which is always quiet and relaxing. Can't wait for my next visit!!
Beautiful facilities, hot & cold plunges were a nice feature, the mineral pool was incredible, my massage was fantastic and the service was top notch!
Hyatt must be on top of their game in the beautiful spa arena! My 2nd Hyatt spa and just as amazing as the first (Indian Wells). The mineral pool and lily pond take the cake. The whole place was fabulous. Only complaint if I use was the rough towels. :-(
Great pool at the spa with good food and drinks. Massage was very relaxing with choices of music and smell of the oil they used.
/couples massage with Theresa and Liz- they are great, we've been using them for years.
Wonderful facilities, great maternity massage. Made me feel wonderfully relaxed before having a baby.
Beautiful, breathe taking & relaxing! Great find!
Amazingly relaxing. Can't wait to go back again!!
They took my reservation weeks ahead for a surprise gift for Father's Day for my husband. He had an enjoyable afternoon. Everyone was very nice and I think he was a little sad to leave when I picked him up. thank you so much Lynne Longworth
Love Spa Avania, best in Scottsdale!
Awesome treatment, first class facility. Highly recommend!
Spa Avania is an awesome experience. I really enjoyed my time here. Everything was set-up so nice and beautiful. Forget going out the country for the R and R this place covers it all. Wonderful Spa, great customer service and the amenities are phenomenal. I was sad to leave this place definitely.
My massage was wonderful. The service at the spa was top notch. I loved the outdoor hot tub and mineral pool. You can also take a shower outdoors near the hot tub! The food was also excellent, best vegetarian wrap and slaw.
The Avania Spa is a fabulous facility and the service was top notch!!!
Incredible place to spend the day, highly recommend!
I loved the gorgeous facility and attentive service. My massage therapist Andrea took wonderful care of me. She provided an absolute unwind with a deep tissue massage at the end of my resort stay in preparation for a very long flight. Amazing spa day that left me calm for several days after. I look forward to revisiting soon.
A wonderfully relaxing experience amid a peaceful, contemporary setting and with talented therapists. Their work is artistry for the soul.
Very spacious, serene, clean and variety of services & facilities (mineral pool, saunas, exercise, fitness) to choose from. All staff personable & professional.
Both my husband and I had great experiences.
I am addicted! Love this place and the attention to detail throughout.
Over all experience was very good. Massage was 5 star. Oils and heated massage table. Choice of music and lighting a welcomed touch. The indoor shower was not cleared of glasses or towels of previous guests and the jets where not working properly. While showering one can easily be seen by passerby. The outdoor shower stalls where a very freeing and Zen experience but could use some sprucing up. The mineral pool - what more needs to be said. Beautiful skies above, warm healing swirls of water caressing tired muscle. The steam room was well maintained and fabulous. Towels were clean and plentiful, robes a bit big and awkward but nice, and beverage well stocked. I would return.
I had an amazing spa experience with Greg who gave me a vichy body scrub followed by a Swedish massage. I was so relaxed I fell asleep, lol. The spa's amenities such as the mineral pool, sauna, showers, women's lounge area, infused water and friendly staff made the spa day spent at Spa Avania perfect for some much needed R&R!
Atmosphere is So relaxing! Great services! I love coming to this spa.
amazing service, beautiful spa!
Wonderful massage by Andrea. The atmosphere was serene and beautiful. The staff was top-notch. I felt totally pampered and taken care of. I would recommend a treatment at this spa any day.
Great facility and service; wonderful experience.
Spa Avania was fabulous! Loved the wrap I had along with all the amenities - would recommend it to anyone heading to Scottsdale!
We were treated promptly and like a king and a queen. The entire facility was very clean and all the staff was abundantly polite and helpful. The robes were plush, towels were soft, and the amenities made me feel like I was in in another world. Best spa experience I've ever had the pleasure of enjoying.
My girlfriend and I went here last week for the first time. Absolutely loved it. I had the message with Denny and he was very good. She had a facial and said she loved it. Definitely recommend it.
I purchased a Travelzoo and received an excellent massage from Sabrina! I suggest leaving a little extra tip if you're happy with your treatment when using a travelzoo! I love the peaceful pool area, great spot to take a nap. The front desk staff/reservations very professional and thoughtful, I was there to celebrate for a bachelorette and we were each given mineral salts and chocolate truffles. Such a nice surprise. I will definitely go back next time I'm in Arizona.
Loved the spa!! Great service and the amenities are awesome!! would highly recommend.
Wonderful spa. I've have visited Spa Avania now for 2 years in a row on a business trip and have been impressed. The star is friendly and helpful. The spa itself is beautiful and comfortable. Great outdoor/indoor area. I've had both a facial and a massage and the therapist is gentle and very professional. I would recommend Spa Avania to anyone and hopefully visit is again!!
A luxurious experience that I would highly recommend to anyone visiting Scottsdale!!
The most incredible spa that I have ever visited. In the last year I have treated myself to 4 visits at Avania! Delicious services, courteous staff, and a the mineral pool is to die for! Thank you Avania for all you do for my well being!
This spa is incredible. We really enjoyed ourselves. The outdoor space is wonderful. If you don't want to go to the crowded pools you can sit at a quiet pool at the spa, order a nice lunch and relax with the grown ups. Facilities are beautiful and well designed. I'd definitely go back.
Everyone makes you feel at ease and calm upon arrival. Kind individuals work here and the massages are amazing.
Loved my deep tissue massage!!!
I had an amazing deep tissue massage with Liz; she was knowledgeable and communicated well with me - I am recovering from a broken arm and she knew exactly where to work to give my muscles some relief. Following my massage, I had a manicure with Vanessa who was very good!!! Vanessa did my manicure just as I like it............I will be returning to see both of them. Thank you!
What's not to love? Hot stone massage, flavored waters switched out 3 times a day, hot tubs, mineral pool, amazing showers,and comfy slippers! Would go again in a heartbeat!
Greg, the masseur was very good. Bol, the attendant was very helpful. It all added up to a very good experience.
This was my first visit to Avania. It is a beautiful, peaceful setting with a lovely staff. My technician, Liz (?) was very good and, no matter what anyone says, 90 minutes for a massage is STILL not long enough!
My wife suggested I go to the salon for a hair cut. Great experience... wife was very happy with the result.
Great environment and special touches like the attendants that check on you and show you around. The treats, infused water are awesome. Mineral pool feels great
From the moment I walked through the doors, I could feel the sense of relaxation and comfort. The staff was knowledgeable, friendly, and attentive during my visit. My massage was incredible! The facility is impeccably maintained. The mineral pool is something everyone should experience. And I love how you can get lunch right by the pool. This is a Spa where you want to come in a couple of hours before your service and stay a couple hours after. If I lived in Scottsdale, this would be a place I'd visit regularly. I will highly recommend Spa Avania to everyone living in and visiting the Scottsdale area.
Loved it. Loved all the amenities. Massage was so relaxing, thx Angela. Will definitely come back.
Incredible. Best massage and spa experience of my life.
Amazing how quick a hour massage passes. This was my second visit and it was not bad but not as good as the first.