Spa & Wellness Gift Card FAQ's
Visit the Gift Card Directory to search over 9,000 locations that accept the Spa & Wellness Gift Card.
No, Gift Cards/eGift Cards do not expire or lose value.
No, you do NOT need to activate your Gift Card/eGift Card. Bring it directly to the spa and use it for payment.
No, but it is best to ask the spa or wellness facility at which you wish to redeem your gift card if remaining value on the card can be used as tip or gratuity.
Please let us know right away. You can reach us by phone at: 212.352.8098 or email at: firstname.lastname@example.org.
Gift Card/eGift Cards cannot be returned, refunded or reloaded.
It is Spa Week's policy that Spa & Wellness Gift Cards cannot be returned, refunded or reloaded. However, Gift Cards purchased at a retail location are subject to the return/exchange policies of that particular retailer. So, it is best to ask the retailer whether the Gift Card can be returned.
No. You can use your Gift Card/eGift Card any day of the year!
Fixed denomination Gift Cards/eGift Cards can only be used once at a single spa, up to the value of the amount printed on the face of the Gift Card/eGift Card. Open value Gift Cards, which are loaded with any value between $25-$500, can be used multiple times, at multiple spa locations, until the full value of the card is depleted.
If you lose your Gift Card/eGift Card, please call us at 212.352.8098 and we will do our best to help you with your missing card.
If you have a fixed denomination card, the spa facility will issue a spa credit for the remaining balance. If you have an open value card, it can be used multiple times, at multiple locations until the full value of the card is depleted.
Click here to check the balance on your Gift Card/eGift Card.