Spa & Wellness Gift Card FAQ's
Visit the Gift Card Directory to search over 9,000 locations that accept the Spa & Wellness Gift Card.
No, Gift Cards/eGift Cards do not expire or lose value.
No, you do NOT need to activate your Gift Card/eGift Card. Bring it directly to the spa and use it for payment.
No. Please remember to tip based on the full price of your service.
Please let us know right away. You can reach us by phone at: 212.352.8098 or email at: email@example.com.
Gift Card/eGift Cards cannot be returned, refunded or reloaded.
Gift Cards purchased at a retail location are subject to the return/exchange policies of that particular retailer.
Gift Cards/eGift Cards are valid year-round.
Fixed denomination Gift Cards/eGift Cards can only be used once at a single facility, up to the value of the amount printed on the face of the card. Open value Gift Cards, which are loaded with any value between $25-$500, can be used multiple times, at multiple locations, until the full value of the card is depleted.
Please call us at 212.352.8098 between 10:30am – 6:30pm EST and we will do our best to help you.
If you have a fixed denomination card, the facility will issue a house credit for the remaining balance. If you have an open value card, it can be used multiple times, at multiple locations until the full value of the card is depleted.
Call at 1-888-223-8791 to check your gift card balance.