We had a great weekend stay there . You can't beat the price for the lodging with so many humanities. The staff where great always would acknowledge you and answer all questions you had. The place it self was clean and they had staff around to clean up any messes that hapend.
Wonderful facility and accommodating staff. Attention to safety standards while still providing a resort getaway experience. Looking forward to our next stay.
We had a great weekend stay there . You can't beat the price for the lodging with so many humanities. The staff where great always would acknowledge you and answer all questions you had. The place it self was clean and they had staff around to clean up any messes that hapend.
Wonderful facility and accommodating staff. Attention to safety standards while still providing a resort getaway experience. Looking forward to our next stay.
Courtney K. G.
Thank you for a beautiful location for our wedding!
A weekend getaway with the Mr. It's a lovely place, with restaurants and friendly employees. The view to our room was awesome. The room was cozy, it was within minutes of the shopping and Tin City.
Lots of Pelicans, nice boats and Bonefish Grill.
An amazing place to just get away for a quiet weekend with my husband.
Resort is beautiful we encountered a power outage clearly not there problem. But they had same rooms in other buildings with full power only moved us hours later after we complained a 4.5 star resort would have moved us much sooner. Then the new room in main lobby building you couldn't take a shower in each room without getting freezing water. Front acted like I was lying. I'd stay away.
Lovely warm welcome and beautiful room. One star lost due to the shower, the pressure is poor and made worse by the type of head chosen, beautifully set out though. Takes about 15 mins to walk to 5th avenue and a further 20 to the beach. The resort offers a free shuttle to the beach with towels, chairs, and umbrella, bit easier than looking for parking which is about $2.50 per hour I think. There is a small pool at one end of the hotel part of the resort and a nice lazy river, and adult only pool about 5-8 mins walk away. All rooms look to catch the sun at some part of the day (marine view I the morning and bay view in tne afternoon as a rough guide). One bedroom suite has a full kitchen, and a washer dryer, however only equipped for 3 (3 mugs, 3 plates, etc) I'm sure they will have more. One of the few hotels with its own docks. I would definitely return here.
Great place friendly people
Beautiful resort. Great gym.
It was amazing the food was incredible and I will be going back !!
Very scenic and nice restaurants!
Good sea food. Good steaks.
I come to Naples several times a years and have stayed at plenty of places.This by far was the best experience. Everything about the stay was great, the rooms, the balcony, the views. quick in and out service, the staff. Highly recommend and look forward to booking my next visit.
Awesome spacious room with 2 full baths! Best part of our stay was the most comfortable bed I have slept on in a while, pretty good pillows too. I was on cloud night, the bed alone is reason enough to stay here. Great location. We walked to Tin City that had nice indoor shops and from there walked under over pass across the way to Bayfront where there were a lot of nice restaurants.
Miss this place, it just beautiful, ????
Spent a lovely time! Thank you!!
Great food and great entertainment. A fun evening
I live here
Incredible waterfront resort
This resort had all sorts of problems. Things were missing in our room and there were lots of bugs in our room. Was not at all satisfied with our visit. Would not recommend.
Wonderful place to impress a person you love. Service is great. Wonderful presentation.
Crown jewel of Naples Florida
(Translated by Google) Good but a little expensive (Original) Bra men lite väl dyrt
Marina is a good stop by boat
It is actually "Bone fish restaurant" so fantastic we go almost every week. Food is delicious and wait staff is absolutely outstanding.
Awesome! Great for any vacation
(Translated by Google) Beautiful resort with full spa of various gorgeous pools !!! At the reception we found Dalila Gomez, a gorgeous and kind girl who made our stay even more magical! I hope one day I can come back. A hug Anna and Omar from Venice (Original) Bellissimo resort con spa completa di varie piscine stupenda!!! Alla reception abbiamo trovato Dalila Gomez, ragazza spendida e gentile che ha reso il nostro soggiorno ancor più magico! Spero un giorno di poter tornare. Un abbraccio Anna e Omar da Venezia
Love Love this hotel. We stayed the week of 11/20/19. We were greeted and checked in with a glass of champagne. The doorman/valet guys were so great, giving us great advice and directions to Clam Pass Beach, we had an awesome day at a beautiful beach. The front desk and management were exceptional, friendly and helpful. Our room was clean, cozy and quiet with a fabulous romantic view of the Marina and sunsets on the balcony with a glass of wine. The bathroom was huge, but needed more hooks and a shelf in the shower, otherwise it was great. We walked downtown every day for breakfast and dinner. and also walked to Naples Pier to watch the sunset. We love to walk and this hotel was perfect in all directions. We also walked the opposite way and had an authentic Mexican dinner and stopped in at a fabulous grocery store; Oakes Farms Market. We ate twice at the Bone Fish Grill at Naples Bay Resort- Fabulous. The grounds are wonderful, walking around and checking out all the boats. We walked to the pool/ lazy river and had lunch and drinks, the menu was delicious and service was great. We met friends at Celebration Park (a must), visited the Botanical Gardens and took a sunset cruise booked through Naples Princess- excellent dinner and cruise! Kayaked at Marco Island. We walked to the dog park for fun and found a gem, wonderful walking paths, exercise equipment, the park is beautiful and breathtaking- definitely worth a visit!. We had a fun filled 8 days. We will return and Naples Bay Resort will definitely be our 'Go-To' Our first but not our last stay.
(Translated by Google) Perfect place to recreate (Original) Lugar perfecto para recrearte
Mobile Delivery L.
They are very good and they have great quality of life
(Translated by Google) Super cute very. Good service and very tasty food (Original) Súper lindo muy. Buen servicio y la comida muy sabrosa
Bonefish was delicious and plenty of food.
The service and the facilities are top notch. Talk to Rene he is one of the best .
Very nice, clean, comfortable and cozy.
My card was charged and my signature was forged at the pool bar. Do not trust this resort!!!! Charged my sister and I for the same tab. They didn’t think I would notice since it was charged 2 days after and added to the resort fee.
Double charged for pool service. Front desk isn’t helpful
T C R.
It's a nice place to see lots of boats but the people there are very rude and very unsociable ????
Daniel Alvarez E.
(Translated by Google) Wonderful view (Original) Wonderful vista
Even as a chain, good food and service.
I actually had dinner at Bone Fish Grill and the food was delicious.
Idalberto Ricardo C.
One of the best trips ever! The staff was wonderful, and the entire place was beautiful. We had a lovely weekend there.Close to 5th Avenue and 3rd, where there were lots of restaurants and shops.
Great location! Carpet smells and looks dirty. Concierge not very happy to be there and it shows. Outdated furniture. Overall is a ok place to stay mainly because of the location.
Great place for vacation
Good food , great service , easy in and out !!!
Friendliest Resort in Naples !! Awesome place. Tony, Tom, Caleb all great!! You won't be disappointed one bit!! So Nice Thank you!!!
Beautiful inside and out and the staff is very friendly and attentive. I don't like that pool is across the street though We ordered food and drinks from Instacart
Great customer service!
Lovely property and great atmosphere. We had a 2/2 suite. Only 2 complaints-- The bedroom and bathroom doors did not lock and the night staff at the front desk gave out a room key without our permission to someone that had been visiting us for the day
Great resort, staff great, room was amazing. The beds were a bit stiff for me but had a great time.
Good evening, I’m super disappointed in the shuttle service, myself and my fiancé waited until 10:25 for a car that was supposed to pick us up at 10:00pm. We ended up having to take an Uber back from 5th ave and when we got to the hotel the hostess AND the driver on duty denied the incident. When confronted both were without response. Completely unacceptable. Other than this the stay was pleasurable. Communication is everything in business.
(Translated by Google) Magnificent resort (Original) Magnífico resort
Did you know there are private residences here with 360 views of Naples Bay? There is one in particular available with a 2 car garage and has been transformed. It is amazing and a must see!! Look it up and get in for a showing! 1540 5th Ave S D301.
This place has a magnificent view front and back. The room are very spacious and clean and well decorated. The staff is very friendly. I was welcomed with a bottle of wine and cheese and a nice little card. The area is quiet and not a whole lot of convenient stores. But about a mile or two you'll find all kinds of stores and mini malls. I had a great time. My wife and I needed some rest and I do not regret it. I cannot wait to go back again.
Excellent massive, clean, comfortable luxury rooms, amazing all round. Gym equipment needs updating though.
Amazing atmosphere and wonderful staff. We really enjoyed our stay!!
Great Room view to basin, esp sunrises.
Very nice hotel. It has 3 or 4 poolsimcluding a little lazy river. One of the pools is adults only. The service by the pool is really good. It has a great spa and huuuuge gym. We stayed at one of the 2 bedroom villas and it was amazing. It has a kitchen, 2 baths, and a huge balcony overlooking the docks. The only drawback is that you do have to walk 10 or 15 min to get from hotel area to pool. Not a big deal but it can get annoying. They have a golf cart service but it leaves every hour which is not frequent enough. They should have 2 carts going back and forth all the time. It would make it so much better. Overall amazing hotel.
Best place to stay in Naples: you will be brilliantly looked after by the likes of Marilyn, Tom,Tony, Renee, Nicole and the rest of the team
Love the view and atmosphere!
Great place to stay, some activities to do there, weather lets it down a bit, but that is not the resorts fault. :)
Excellent place for families and pets?
(Translated by Google) I loved the hotel, very good service, comfortable and very clean room, clean pools and very good service too. I recommend it, beautiful surroundings (Original) Me encantó el hotel, muy buen servicio, la habitación confortable y muy limpia, las piscinas limpias y con muy buen servicio también. Lo recomiendo, precioso entorno
It wasn't worth the money.
Awesome staff! Alex the bartender was so wonderful! Talked with us and took pictures for us. The afternoon storms came hard and the staff wad very concerned and helpful.
The villas are big; however, there is no housekeeping and bring your own toilet paper, I went to the front desk and they said "you need to buy your own Toilet Paper" Good luck getting clean fresh towels. Not happy with the service. Great location.
Really nice pave we just stayed obernight
Millena De M.
I came here for my honeymoon almost 2 years ago and it was an incredible experience. All of the workers are super sweet and the location itself is beautiful. My husband and I ate breakfast at the coffee shop they have every morning during our stay and it was amazing.
Some of the most polite staff in Naples with beautiful and clean views
We actually only stopped the Bonefish Grill to have dinner and never visited the Naples Bay Resort. I have to mention the place is beautiful and has nice shops with Boat parking in the bay.
Great spot. Having fun!
Staff is friendly and courteous. There's a nice selection of food and beverages places on property. Closely located to downtown. Shuttle provided to downtown and the beach. Adult pool area is nice. Pool side service is very good. Prices in shops are very reasonable.
(Translated by Google) Everything great. (Original) Alles bestens.
Fantastic, family friendly resort.
Clean, quiet and peaceful, will return.
Naples,Florida is amazing!
Amazing place to stay!
This place has everything you can imagine from a swimming pool and a small lazy river. My family and I enjoyed the Naples Bay Resort; we will definitely come back.
One of the best resorts in Naples
Beautiful hotel with clean, large rooms and friendly staff.
(Translated by Google) Perfect place for vacations. To rest. To enjoy with the family. (Original) Perfecto lugar para vacaciones. Para descansar. Para disfrutar en familia.
The best way to describe luxury. This hotel is one of the finest, nicest, and best located hotels in Naples. I have visited this hotel 3 or 4 times now, and it exceeds my expectations every time!. The view from the rooms is amazing as you can see in the picture. I also had time to visit the gym, they have sauna and steam room available. The showers look like the ones in a very expensive spa, and are great. They have beach service bus, and if you choose to take your own car they give you umbrella and chairs to take complementary.
Pool not convenient, offered a shuttle that I never saw. You have to cross an intersection to get to the pool...weird design. The rooms are amazing.
Courteous and very friendly staff, clean rooms, convenient locations and stress free checking.
This is a first class resort right on the bay, featuring lots of restaurants, lots of pools, a lazy river, a health spa and gym, boat rentals, and really NICE accommodations. We can't wait to go back.
Juan Carlos V.
(Translated by Google) Nice for the family (Original) Bonita para la familia
Brian Van D.
Very nice clean beds and nice staff
We are staying here now and thoroughly enjoying the experience. We were told the property is 80% full but it doesn't feel that way at all. We were one of maybe 20 people in the pool area yesterday (mind you, there are 5 pools). We have enjoyed our stay so far! The property is clean and staff plentiful if you have a question. For my birthday, they gave me a bottle of wine and a card.
Relaxing, kind staff, very clean, comfortable beds
Cristobal Tomas S.
(Translated by Google) very good (Original) Muy bien
Good food, drinks and service.
(Translated by Google) Nice poor breakfast (Original) Fint dårlig morgenmad
WOE!! GREAT FOOD!!
Great resort! Staff is very helpful, especially Tony and Ana! Definitely would return!
Top of the line just short of a 5
All good. . starting the slow season. But I think it's great
We really enjoyed this stopover. Nice rooms, food and facilities.
Everything was wonderful! From check in to check out. Corina at the front desk is superb! Wonderful views, super clean and friendly staff! I hope to return!!
This place is out of sight I can't say enough about it the rooms actually the condos that you get our beautiful if you want to go into town they send an Escalade to pick you up out front and take you wherever you want to go if you have a little bit much to drink you just called them and they come and get you so the next time you go to Naples Florida stay there for a weekend and you won't ever want to go anywhere else
Nice resort and cottages
Great place to stay
Beautiful resort! Marilyn, the concierge is wonderful!
I had dinner at Bonefish and wasn't all to pleased. I ordered the Shrimp and Scallops with prosciutto and sauce. My side was wilted spinach. The plating was terrible ???? it looked as if a child had plated it. The Shrimp and Scallops were on one side of the plate the Spinach was on the other side of the plate. There was imagination in the plating at all. This is a good restaurant overall, however, Bonefish in Naples didn't cut it for me. I am not a critical person, and by no means a chef...however I would have at least added some colorful garnishment to make the plating more appealing. After all, this is Naples Florida...????????????
(Translated by Google) Well located. Near the city center. Spacious room and quality infrastructure. (Original) Bien situé. Proche du centre ville. Chambre spacieuse et infrastructure de qualité.
One of our top 5 go to places.
Beautiful venue, by the water with boat slips. Bonefish grill there and condos overlooking the water
Very clean and lovely hotel for the price. The staff was very accommodating and kind. The downstairs lobby was very peaceful and inviting. My room was facing the marina, and the view was beautiful! The only issue that I had was that you could hear the speakers from the tiki bar as if they were right at the window.
Michael J T.
First class all the way super service pool club house with exercise very nice will be back soon. Thanks
Amazing stay, beautiful rooms, very accommodating staff, they will pamper you and treat your every need in ways that will exceed your expectations. Highly recommend.
Bonefish one of our favorite only complaint is they took the porkchop off the menu. Hope it comes back on?!?!?
1600 restaurant is not inexpensive, but we went after a cocktail party and found wonderful items for a light meal. Sat outside but could hear marvelous music from inside.
Seriously the best place everrrr. Extremely relaxing and also great for kids. You get the best of both worlds when you come here. The cottages are so comfortable and the best option for families! The people who work in the club and by the pool are ALL SO friendly and helpful.
A really nice hotell with a fantastic service.
Very nice place to stay!!
Great resort, they treat you very special
Best sunset views in naples with a great beverage set up.
Great facility. Good food.
Naples Bay Resory is such a picturesque place. A favorite.
Nice room, but the amenities (pool, hot tub, fitness center and restaurant) were almost 1/2 mile away down a busy street, at another property. That facility was under construction too and we were not forewarned. We stayed three nights and the most annoying feature was a shower in which you could not adjust the temperature. It was preset by the hotel and not hot enough, even after a visit from maintenance who told us it was set as high as possible. Never, in 50 years of traveling this country, have I ever not been able to adjust the temperature of the shower. Decided to switch hotels for our 4th night and very happy we did. Will not recommend this facility.
Very small group that attended vs online interest.
Rooms are clean and service is top priority. The pool area is amazing.
Nice place with a great location
Wonderful resort! Love the view of the marina from the room. Staff very helpful and friendly. Although it is a small walk to the pools, it is a large area and great atmosphere. Loved the Blue Water Grill that provides tropical drinks/beer and good food. The shuttle service to the beach/downtown is appreciated. Rooms and very clean and comfortable beds. Very impressed with this resort and highly recommend.
The resort is gorgeous and beautifully maintained. Excellent service!
Very nice but some of it was under construction
Severely poor stay. Mean and ugly staff personality at the desk had no sympathy after I checked out—refused to let me use a hose for 5 minutes to fix my car coolant so my car overheated on the way to the shop. Heartless corporate capitalists.
I spend 3 days at the marina of Naples Bay Resort last December and I must confess that this was one of the most beautiful experiences I received from the entire Marina team and also from the Resort. Thank you
Silvia González A.
(Translated by Google) Very cozy I like it (Original) Muy acojedor me gusto
Very pretty place with 2 restaurants, a nice coffee shop, lovely harbor with boats, a shuttle boat stop where you can hop on a little boat that will show you around some of the waterside places Naples has to offer (for a fair price), and some very nice condos that you probably can't afford. I walk through several times a week when I am in Naples, and enjoy it every time!
This is where Bonefish is.
Great location and views. Little noisy because of private jets taking off but great food and service.
It is an amazing resort with very nice staff and the convenience of a shuttle to take you to dinner, the beach, the club etc.
Stayed here for 4 or 5 days. Left my expensive dress in the drawer, called a few hours later and (I’m assuming) the cleaning staff had already stolen it because they said it was not there. They were the least bit helpful and refused to reimburse me, look at cameras or anything. Also, I spoke with the GM so that tells you the ambiance of the hotel and it’s staff. Sketchy. Never staying here again and will advise others to be aware, in case anyone else forgets anything...
Posh resort that has it all. Very close to 5th Avenue South, it's well worth the visit.
(Translated by Google) Beautiful place, view of Marina. Lots of restaurants in the complex (Original) Krásné místo, výhled na Marínu. Spousta restaurací v komplexu
Great place, and well priced!
Beautiful hotel and surroundings, right on the bay.. my parents have stayed here a few times and loved everything about it!
Very posh fantastic pools for every person to enjoy....
Horrible... Beware of additional charges to your card when booking thru a online site. The hotel manager Christine Wallace was no help! She would not speak to me about the incident. Management is disorganized and unprofessional, I see why this property has a bad occupancy rate.
Brilliant place, there for thanksgiving, fabulous decorations AND SNOW ON 3RD...all in a summer dress.????????????
Make sure not to miss the food court some of the best Asian food In the Area
We ate at 1500. It was a wonderful meal with the short ribs especially delicious. Our server Lu... was so interesting. We parked at the resort and were golf carted to and from the restaurant. Great night out.
I stayed for a weekend with a Tennis group of friends, WOW ! Great service in Hotel, restaurants, my God the manager of 1500 restaurant came himself to make our eggs croissant sandwiches in the cafe because we had to go in a rush. HOW COOL is that ? Pools and service at the pool is excellent, the drinks are made with no mix, very good bar tender! I had the grouper Taco mmmm spicy ! The salad with avocado, very good oh and the sweet potato fries mmmmm. The rooms are like a condo, full kitchen and spacious living and balcony overlooking the water. I really enjoyed the Hotel, fun pools, spa, tennis and you have to see the Gym !!! CRAZY! I wish I could have stayed at least a week to really enjoy everything. Great place !
Nice sophisticated area.
Love bonefish, mimosas great!!! Bang bang shrimp is the best!!!
Nice resort. Hey peaceful. Very friendly staff. They have 4 pools or so all together. Always waterfall in the main pool. The drinks are very weak so bring your own! Nice view from room of the boat dock
Beautiful scenery, wonderful food at 1500.
Nice place to visit especially at sunset you get a real good show of the sun going down
Awesome boat rentals
Nicely designed resort with great water access and close to a variety of other restaurants.
AWESOME place great food
DO NOT STAY HERE. Lazy river, and waterfall pool are out of service. We specifically booked here because of all the pools and lazy river. How disappointing. Save your money and go elsewhere.
(Translated by Google) 3rd time, always good (Original) 3tes mal da, immer wieder gut
We had a wonderful weekend getaway here. The resort has a lot of charm, and the location is perfect, just minutes away by car from downtown Naples and the beaches. The prices are reasonable. Every one we dealt with was very nice and friendly. We did have one issue when we first arrived. We requested a non road view, but they gave a partial road view. My wife was not happy so she called down and requested a Marina view. They gave us a Marina while also upgrading us to a suite at no extra charge. I would highly recommend the Naples Bay Resort.
The cottages are amazing. If you can, get a room where the Lanai overlooks the pool. There are also shuttles to the beach and downtown, plus the shuttles provide beach chairs, umbrellas, and towels.
Didn't stay at the hotel. Went to bonefish for dinner. Always great food!
Beautiful room. Great view. Pool area very nice.
Lovely place to dine and shop in high end stores.
Awesome place at a great value! Gym, local flavor, and lazy river make it hard to leave. I even got a bottle of wine and water as well as a very welcoming card to top off a beautiful outdoor view and room layout..
Pretty setting. The lazy river is tiny.....fun for little kids.
(Translated by Google) Tiptop hotel, quiet, clean and comfortable bedding. We were in a room with a view of the canal (our wish). The pools are top (quiet adult corner and children's corner simple but with the lazy river for the youngest). The fitness room is perfect with a multitude of devices (open from 6am to 9pm free access) besides the SPA, sauna, steam room and showers with all the necessary for a morning toilet (man or woman). To get to the pool you can walk 5 to 7 minutes from our room or the marina, free shuttle from the hotel available if you do not want to walk. The hotel's shuttles take you to the beach for free in 10 minutes. Beach which is top with a jetty for a beautiful sunset. (the hotel provided everything needed for the beach). Most of the beach and pier, dolphins often come and swim among the swimmers or at the end of the pier, a beautiful and relaxing sight. A quiet and ideal place to rest. (Original) Hôtel tiptop, calme, propre et literie confortable. Nous étions dans une chambre avec vue sur le canal (notre souhait). Les piscines sont top (coin adulte calme et coin enfants simple mais bien avec la lazy rivière pour les plus jeunes). La salle de fitness est parfaite avec une multitude d'appareils (ouvert de 6h à 21h en libre accès) sans compter le SPA, le sauna, le hammam et les douches avecvt oous le nécessaire pour une toilette matinal (homme ou femme). Pour se rendre à la piscine compter 5 à 7 minute à pied depuis notre chambre ou la marina, navette gratuite de l'hôtel à disposition si vous ne voulez pas marcher. Les navettes de l'hôtel vous amènent gratuitement à la plage en 10 minutes. Plage qui est top avec une jetée pour un magnifique couché de soleil. ( l'hôtel fourni tout le nécessaire pour la plage). Le plus de la plage et la jetée, des dauphins y viennent souvent et nage parmi les baigneurs ou au bout de la jetée, un spectacle magnifique et reposant. Un coin calme et idéal pour se reposer.
Outstanding Resort. The staff is very friendly and helpful. The location is very easy access to shopping etc. I loved the shuttle to the pool area so I did not have to walk. The rooms are so clean, large and comfortable. Very impressive resort.
Great location and within walking distance to many attractions.
Great atmosphere. Great views. Close to 5th Ave so you may enjoy all the dining experiences
Always clean and well kept.
Beautiful location. Went for a wedding and it was outstanding.
The building is beautifully built.
Outstanding! Great happy hours. Arrive by boat in what reminded me of a venice italy only bright colors, clean waters just beautiful. Lots of fun.
Nice hotel. Friendly staff. Clean rooms well equipped kitchen. Some of the rooms near the main road area. The pool and gym are fantastic but not in the hotel area. A short walk along the road. Boat hire available at a reasonable rate ,explored some nice secluded beaches.
Naples Bay Resort combines luxury and hospitality in a way that other comparable resorts can only hope to. The attention to detail is only surpassed by attention to the guest, and whether you're staying for a night or a week, you'll feel as though you were looked after. The views of the inner dock area and surrounding marina are truly picturesque, and you don't have to book with them to enjoy it. Bonefish Grill, 1500 South, and small shops and a cafe all surround the intimate docking, and are available to anyone looking to treat themselves.
Cancellation Policy- While I understand, policies are firm but can be bent. I have stayed at the Naples Bay Resort on a few occasions, unfortunately had to cancel for health reasons at the last minute. I spoke to 6-8 agents, representatives, and the Operations Manager (never called me back) to see if they would waive the cancellation fee. The additional drama, lack of empathy, unprofessionalism from all the staff was unacceptable!!!!!! The Operations Manager did not call me back or waive the fee, after he said he would do both. Folks let me tell you, I stayed there cause of convenience…. You will find management walking around the pool with their noses in the air.. not even greeting customers…. The pool area is filthy. They do not sweep or hose down the area on a daily basis….. The pool bar staff are great…..
The hotel is gorgeous both inside and out. The amenities are fantastic, and the kids had a blast at the pools. Small issues keep it at 4 stars though such as small parking spots, frayed carpet, and issues with the appliances.
Beautiful resort. First time here & the services, rooms & employees are amazing.
(Translated by Google) Excellent home. Beautiful lobby. Huge room overlooking the marina including a kitchen a large dining room a bedroom bathroom with bath and shower washing machine and dryer. Wifi and free parking. Access to all amenities including shuttles for activities if you do not want to walk or for naples downtown or naples port. In summary a good choice. (Original) Acceuil excellent. Beau lobby. Chambre immense avec vue sur la marina comprenant une cuisine une grande salle à manger une chambre salle de bain avec baignoire et douche lave linge et sèche linge. Wifi et parking gratuit. Accès à tout les équipements y compris la navette pour les activités si vous ne souhaitez pas marcher ou pour naples downtown ou naples port. En résumé un bon choix.
Great location. Large, attentive staff. Polite and helpful front.desk staff. Numerous boat docks. Yacht rentals. Valet staff on duty and ready to assist guests.
My husband and I had amazing little getaway here. We live in Naples but wanted a little break. Well we got it sometimes we forgot we were still in Naples. We had an amazing experience plus the bottle of wine was a nice touch to start the weekend.
Love NBR. Nice coffee shop/Cafe, Bonefish is great, can take out boats/kayaks/SUP right downstairs, great rooms/suites, high end fitness center, beautiful pool, and incredible customer service from all staff at GG's resort.
It's a very nice place. Very convenient location close to shops and restaurants.
Full kitchen. I was able to cook dinner with my love.
Nice resort, cheap boat rentals. Poor shower pressure????????????????????
Great food and service
Nice location, spacious rooms, professional staff.
The hotel is nice with very friendly staff. The rooms are clean and very spacious. The pool is too far away for my preference, but there is a shuttle. Also, I would have liked an on-site convenience store to help put some groceries in cabinets.
Lovely place, fabulous condos and excellent service. Facilities are excellent and it’s so close to a fantastic town, beach and the wonderful Everglades.
We attented an educational class with Michael Cole in one of their meeting rooms and it was lovely. The only thing that could have made my review 1 star better was the temperature in the room. Given the sheer volume of us in this conference room, they could have made us more comfortable, people were sweating, fanning themselves and we had to cut the class off a WHOLE hour early. When you pay big bucks for education, you want the whole enchilada if you get my drift..
Just amazing. Wonderful staff. The owners at the boat rental were very helpful. Everyone was polite. The place was clean, great ambience. Can't wait to return.
Ive stayed here several times and each time I've had an excellent stay. The staff have gone above and beyond for every last detail. Our anniversary here was last minute and wonderful. Marilyn and Miguel were extremely communicative and made our stay romantic and memorable. I'll be coming back in a few weeks and I'm already looking forward to it. I'm here now and I haven't even left yet.
Was upgraded to a marine king suite and it was so big and gorgeous!!
(Translated by Google) There is very poor Wi-Fi in the room it does quite often. Otherwise it is right in the center something that I like not having to use the car .. the beds are a little too small could be bigger. (Original) Det er veldig dårlig Wi-Fi på rommet detter ut ganske ofte. Ellers så er det mitt i sentrum noe som jeg liker slipper å bruke bil ..sengene er litt for småe kunne hvært større.
My family stayed here for a long weekend after a week in Captiva. I had stayed here last year and thought it was lovely. This year was even better. We had a 2 bedroom apt over looking the marina. View from all sides from balconies. The most important aspect of this hotel is the staff. Everyone was so friendly and accommodating. We will definitely be returning.
(Translated by Google) A beautiful place, a couple of blocks from 5th avenue. It is very picturesque, with superior quality in everything. It is not near the beach, but it has its own marina where you can see the boats (and use them if you rent). The view of our room overlooked the marina. Beautiful. Of a superior quality all furniture, beds, rugs etc. We rent a two bedroom apartment with kitchen and two bathrooms. Very, very comfortable. I will definitely be back! One of my favorite hotels in the world !!! Super recommendable (Original) Un lugar precioso, a un par de cuadras de la 5ta avenida. Es muy pintoresco, con una calidad superior en todo. No esta cerca de la playa, pero tiene una marina propia donde podes ver los barcos (y usarlos si los rentas). La vista de nuestra habitacion daba a la marina. Hermoso. De una calidad superior todos los muebles, camas, alfombras etc. Nosotros alquilamos un depto de dos dormitorios con cocina y dos baños. Muy pero muy comodo. Sin duda volvere! Uno de mis hoteles preferidos en el mundo!!! Super recomendable
Nyla A. T.
Awesomeness in itself! Vacationed here for a week. We will be back!
Gustavo Conte G.
(Translated by Google) Spectacular (Original) Espectacular
Went here with a friend to check out the hotel for a possible bday I'm planning. I complained about a musty smell when we checked in and they opened the AC vent in my room. Woke up this am to a pillow that looked like it had mold on it. They removed it in a plastic bag. My eye has been itching and red all day. They apologized and offered us lunch and a discount. Checked out right away. Im completely disgusted at the "sorry" . The manager called, didn't even see us in person. Great way to keep customers coming back! They also took photos of black spots okn rug and all over pillow. Mold?????
Very nice place. Clean, cozy and romantic
Beautiful 1 bedroom suite, wonderful marina view, large gym, and lots of pools (two are for adults only which is appreciated). All of these amenities for a great price!
Great location, amenities and well appointed clean rooms. The management and staff were very accommodating!
Beautiful rooms on Naples Bay Marina. Walk to downtown in 5 mins but avoid the traffic
Great spot to duck your boat on Naples Bay.
Lovely hotel in perfect spot on the water. Easy ride to beach and downtown.
It's beautiful and there's so much to do...the shuttle takes you everywhere.... the view... The scenery... I'm coming back... my 11year son enjoyed himself as well
Great resort! Love the Residents suite, good location, boat rental was fun, good. Location.
Everything about the place was pretty good except for the pillows. They were flat.
We booked Marina view suite and the room was huge like an apartment with kitchen and comfy sofa, the view from a balcony is amazing! We will definitely return in future!
If you can swing it "Vacation Here"!
Attending a work event. Service was wonderful, staff was professional and courteous. Food was good for thus type of event. Ambience spectacular overlooking the bay.
This Hotel was amazing and beautiful
Service and hospitality unpectable
Beautiful resort. Spacious, clean rooms, nice pool and restaurants. Top notch spa. Great food, poolside bar and service. Staff very helpful and attentive
Beautiful setting and resort. Highly recommend based on the view and restaurants!
Gotta try the bang bang shrimp!
Had awesome time
Very Nice, specially for those that enjoy collecting seashells. Water is clear but not as clear as the lower Atlantic ( Lantana to South Beach Miami). Still very beautiful!
Stayed here with my girlfriend for 2 nights and it was a blast. The views were great. The picture opportunities for her were amazing as there are quite a few different areas to take great pictures. It makes me think of Venice Italy while walking around. They nailed the atmosphere. Staff was friendly and very helpful. Location is great as well as you are only 5 minutes away from great shopping, dining, and tours. The pool is not exactly on campus, it's one stop light away, but they offer transport to and from every 30mins so I didn't mind it. The pool(s) were amazing. And there are 2 separate ADULT ONLY pools as well as a Hot Tub and then another pool for families as well as a lazy river, complete with floaties! All in all I had a great stay. I wasn't expecting this for the price we paid for a king room, it was great. Definitely will be staying here again when I visit naples
Marc O P.
(Translated by Google) Not the cheapest hotel on our trip, but definitely a super nice facility with all the comforts. Although we had booked only a double room, we got a great suite with several rooms, two bathrooms and a balcony overlooking the marina. Fully equipped with washer and dryer, we were able to wash our own laundry in this, which was another big plus. The staff at the front desk were super nice and competent. We felt very comfortable and would stay here again anytime. (Original) Nicht gerade das günstigste Hotel auf unserer Reise, aber jeden Fall eine superschöne Anlage mit allem Komfort. Obwohl wir nur ein Doppelzimmer gebucht hatten, haben wir eine tolle Suite mit mehreren Räumen, zwei Bädern und Balkon mit Aussicht zum Yachthafen bekommen. Komplett mit Waschmaschine und Trockner ausgestattet, konnten wir in dieser auch unsere Wäsche selbst waschen, was ein weiterer riesen Pluspunkt war. Die Mitarbeiter an der Rezeption waren super nett und kompetent. Wir haben uns sehr wohl gefühlt und würden jederzeit wieder hier übernachten.
Beautiful place, lovely service, will absolutely return.
(Translated by Google) spectacular in all (Original) spettacolare in tutto
I'm a local resident and I still absolutely loveless resort best place to go for a quick getaway as well as a vacation for others
Great room. Superb hospitality.
A very nice place for a honeymoon, We love it and going back
I am still at awwww, loved my honeymoon at Naples Bay Resort.
Great spot. Lovely setting. Clean rooms. Great location. Recommended.
Really a great hotel in the heart of Naples. The view of the water and boats was beautiful. Very friendly staff and convenient shuttles to downtown area
(Translated by Google) On (Original) Na
Wonderful place with lots to do for all ages! Everyone so friendly! Beautiful grounds with awesome bayside view from our room!
Very clean...nice selection
Very beautiful views courteous staff enjoyed my stay will be back
Good rooms, nice location
Beautiful setting with many amenities. Rooms clean ++ spacious
Very nice, pleasant
Jordan San J.
Amazing time. Our friends stayed the weekend and we visited them.
They always have great food, lovely view and upscale restaurants.
Ezequiel Larrondo G.
(Translated by Google) Very good (Original) Muy bueno
Outstanding resort friendly front desk
June & W.
My parents had a flight cancelled and they would not refund us the 4 night prepaid fees. Not to mention, we paid $420 per night (and that’s probably the reason) I asked for refund 3 nights or something but someone named Christine denied. Why on earth would they want to keep other's money if other ppls can't use the service/product.
(Translated by Google) Beautiful area (Original) Très bel endroit
(Translated by Google) Bone fish restaurant to try (Original) Restaurant bone fish a essayer
Nice and quiet!
Bonefish was great
Lovely apartment style lodging
Beautiful resort but.... rented a cottage for a week. First one of the TVs were broken. Took three days with three different repair guys to finally replace it. Coffee maker broken and needed to be replaced. Broken ice maker. Broken washing machine. None of which were repaired even though we complained every day for 6 days. No sponge, trash bags or dish soap. Front desk people were clueless and management ineffective.
A fine area for vacationing in Naples, a friendly and professional sraff.
Stayed in cabins. Accomodations like those of time share. Two Bed rooms, living room kitchen two baths outside sitting area. Close to pool and full gymnasium for exercise. Two good restaurants in complex, Clean comfortable
This place is very nice. Staff is very professional. Many areas that overlook the waterways.
This is a great place to visit with some fine restaurants and elegant shopping.
Great room with a beautiful view
Beautiful place. Right on the water close to down town.
Fabulous hotel $$$$$$
(Translated by Google) The site is great. Everything went very well. The food was delicious. All the employees were very kind. There are several businesses in this place, but we did not have time to enter. I'm going to go to lunch in a restaurant with my wife and we'll spend some time in the stores. (Original) El sitio es buenísimo. Todo nos fue muy bien. La comida estuvo deliciosa. Todos los empleados fueron muy amables. Hay varios negocios en este lugar, pero no tuvimos tiempo para entrar. Voy aregresar para comer en un restaurante con mi esposa y pasaremos un rato en las tiendas.
(Translated by Google) Beautiful, spectacular mansions (Original) Hermoso, las mansiones espectaculates
Beautifully maintained, great service but outdated furniture and appliances.
(Translated by Google) Very nice area with hotel, restaurants and great coffee. (Original) Sehr schöne Anlage mit Hotel, Restaurants und super Kaffee.
Nicer than expected. For the price, great value.
Very nice resort and spa. Lots of activities available on site, including charters, boat and bicycle rentals, health club great for adults and pools great for kids.
Nice place to eat.
Very pricey. No free WiFi or breakfast. Check in guy was rude. Just because I didn't fit into that place. I will never go back or recommend it to anyone. If you don't have money .You are not treated well.
(Translated by Google) 55555stars (Original) 55555starsss
1500 restaurant is awesome sat outside with a beautiful view. Great food, must go!
(Translated by Google) Very well maintained and wonderfully located on the marina plant. Nice spacious rooms. (Original) Sehr gepflegte und wunderbar am Yachthafen gelegene Anlage. Schöne geräumige Zimmer.
Very neat place
Maximilian V. K.
Beautiful and spacious rooms. Very good and friendly service. Astonishing location, where you can sit on your balcony viewing the little yacht habour. Just one flaw: The big pools are located approx. 400 ft far away from main building. This definitely reduces the all in all good big picture.
(Translated by Google) Really good! Cozy surroundings and good standard of rooms. Friendly staff who receive and choice car parking. However, we usually parked ourselves. There were quite a few guest parking spaces in the front. Close to the taxi shuttle that goes from the harbor below. Very nice to go to the restaurants by boat. Pretty pricey breakfast in the cafe. However, we bought our own and ate in the room. (Original) Riktigt bra! Mysig omgivning och bra standard på rum. Vänlig personal som tar emot och valet parkering av bilen. Vi parkerade dock oftast själva. Fanns ganska många gästparkeringar på framsidan. Nära till taxi shuttle som går från hamnen nedanför. Mycket mysigt att åka till restaurangerna med båt. Ganska dyr frukost i kafét. Vi köpte dock egen och åt på rummet.
(Translated by Google) Great hotel with very large suites. Gladly again. (Original) Super Hotel mit sehr großen Suiten. Gerne wieder.
Well worth a visit Great location Superb staff Brilliant spa and pool
Absolutely fabulous had a wonderful time will return.
Over priced tourist venue billed as a resort. Close to downtown and the beaches but on a busy highway.
Looks very nice inside, better outside
Our day was perfect, all thanks to Naples Bay Resort! Everything! The location, the rooms, the staff, the food, everything. Amazing! My wedding guests were all so impressed and they are from out of town, so the details really did matter! Linda, Leah, and Susan blew us away. Their attention to detail is out of this world. Thank you!!!!
The best in rhe area !
For the amount the hotel charges go stay I was highly disappointed..The room was covered from top to bottom in dust, no where to sit in the room, no room service and it had a small organic breakfast shop. I wouldn't recommend to stay, there are plenty of other hotels in the area with more options
(Translated by Google) Excellent hotel It is more than what you see x internet. Super comfortable and comfortable. Highly recommended (Original) Excelente hotel. Resulta más que lo que ves x internet. Super cómodo y confortable. Muy recomendable
Great big suites, nice view, great location and friendly staff. We're regulars here now.
Nice costumer service and staffing. Best so far.
Everyone was friendly and it was a nice place to stay.
(Translated by Google) Excellent place to stay in Naples. Very nice pools, although a bit far from the hotel (Original) Excelente lugar para hospedarse en Naples. Muy buenas piletas aunque algo alejadas del hotel
Fantastic place for a night out, so beautiful.
Jóhann Örn J.
Great so far:)
Suberb all round Staff amazing and friendly Leisure center fantastic Setting awesome
Sum it up in one word "Fabulous"!
Beautiful Marina centrally located in downtown Naples. Has 3 restaurants on site and walking distance to Tin City and 5th Ave Clean and new. Defineatly recommending staying here with your boat or yacht, Ship store on premise with small boat and lack rentals
(Translated by Google) Excellent totally recommended. (Original) Excelente totalmente recomendable.
Great facility for families and couples
Beautiful view, rooms very clean. Staff very nice.
(Translated by Google) Exceptional, go there with your eyes closed. (Original) Exceptionnel, allez y les yeux fermés.
I stayed at the cabins and I had a very enjoyable experience, the pool was very delightful and we rented a boat for half of a day and had a very fun time while fishing.
Magnificent! We will be back! Grounds were gorgeous, staff was helpful and friendly and out suit was bigger than our first apartment.
The Naples Bay Resort is a total 5 star gem...beautifully situated on the Naples Bay in the Older Section of Naples...However...a true hidden gem is the Bonefish Grill on the Bayside of the building!!! Wiw...what a fabulous restaurant find as this Bonefish chain location does it right. Wednesdays is a special of $ 6.00 for the Bang Bang Shrimp special...Buy it and try it...OUTSTANDING!
Great relaxing resort. The staff is very friendly and accommodating. Tommy,Tony and Caleb three of the people you encounter as soon as you arrive are outstanding!! These guys will help and take care of you with any of your questions and needs. The gym at this resort should be like a 6 star rating. Never ever stayed anywhere else that had a complete gym like they have here. The spa and locker rooms are also top notch. The cafe and restaurants on the grounds are very good, just wish the cafe stayed open a little bit later. Just a short shuttle ride away are tons of shops and all different restaurants. The only slight negative I could see, which to us wasn't a big deal is the walk to the three pools. Depending where you stay it can be a bothersome at times. Other than that this place is awesome.
Alicia A B.
(Translated by Google) The complex has everything to spend some excellent days !!! You can rent a boat and enjoy wonderful places. (Original) El complejo tiene todo para pasar unos excelentes dias !!! Podrás rentar una lancha y disfrutar maravillosos lugares .
Marcela Lilian U.
(Translated by Google) We loved the place. Each of the people who attended us were super friendly Margaret (our cleaning lady) super loving !!! and gentil.Las facilities all incredible the hotel the club the gym everything is of the highest quality. I recommend it and would always return to this place !!! Thank you all for making our visit our home in Naples !!!! (Original) Nos encantó el lugar. Cada una de las personas que nos atendieron fueron super amables Margaret (nuestra cleaning lady) super amorosa!!! y gentil.Las instalaciones todas increibles el hotel el club el gimnasio todo es de la más excelsa calidad. Lo recomiendo y volvería siempre a este lugar!!! Gracias a todos por hacer de nuestra visita nuestro hogar en Naples!!!!
This place is awesome sauce. Very Very can i say again very clean. I am very big on staying at a clean hotel and this place pass the test. Love it here. The pool is amazing. Even has a lazy river. Meet two hotel guest that won a trip here from the price is right show during our stay so need i say more. Parking is free and they even valet Park for free at no charge. Awesome i can go on for ever about this place. A must go.
Was good, room looked really nice and had a great view.
Great boutique hotel. Not the cheapest but very nice.
The hotel part of the resort was absolutely beautiful. As for the room itself, I would say it was good. Unfortunately there is no kind of room service. Also, we were woken up every morning by the person's dog next door (no fault on the hotel but be mindful that it is pet-friendly!) The views from our room were amazing! But be warned that the pools are not on site at the hotel itself (few mins away). A great thing about this hotel is that it is in close proximity to a lot of tourist attractions (zoo, botanical garden, 5th Avenue, holocaust museum etc).
Really beautiful place
Great service & a beautiful getaway..
Nice resort. Excellent staff.
Brilliant setting and brilliant place to stay. My villa was always clean and was in the perfect place to be away from the hustle and bustle of 5th avenue, but also close enough to walk to it. Brilliant, brilliant, brilliant. I'd give it 100 stars if i could!
We had a lovely dinner at the restaurant, Bone Fish grill.
(Translated by Google) Interesting place A Mediterranean architecture that intersperses with the entry of the bay of naples and live in perfect harmony. Paths at the edge of the water and balconies on the marinas make every place you look like a postcard. The staff is very helpful and they solve your problems before they appear with simplicity and without too much intrusion. (Original) Interesante lugar. Una arquitectura mediterranea que se entremezcla con en ingreso de la bahia de naples y conviven en perfecta armonia. Senderos al borde del agua y balcones sobre las marinas hacen que cada lugar que mires parezca una postal. El personal es muy servicial y resuelven tus problemas antes que aparezcan con sencillez y sin demasiada entromicion.
I was just there for an event but the grounds and lobby looked well kept and the staff were cordial.
Location, Amenities, Service
(Translated by Google) A beautiful and pleasant place for a weekend without words ....! (Original) Un lugar hermoso y agradable para un fin de semana sin palabras....!
(Translated by Google) Well maintained complex with canal for docking boats and small yachts. Large room. Unfortunately, there is nothing in the immediate area. But there is a shuttle service that connects the two complexes and also drives to the beach and center. (Original) Gepflegte Anlage mit Kanal zum Anlegen von Booten und kleinen Jachten. Grosse Zimmer. Leider ist in der unmittelbaren Umgebung nichts vorhanden. Es gibt aber einen Shuttle Service der die beiden Komplexe verbindet und auch zum Strand und Zentrum fährt.
(Translated by Google) Really fantastic. Not cheap. Walls of the rooms are a bit noisy. West side is the approach lane from Naples Airport (Original) Wirklich traumhaft. Nicht gerade preiswert. Wände der Zimmer sind etwas hellhörig. Westseite ist Richtung einflugschneise vom naples Airport
Great, unique resort. A hidden gem in Naples.
(Translated by Google) Spacious room, beautiful ocean view, good service, perfect location. Definitely returned. (Original) Habitación espaciosa , bella vista al mar , buena atención, ubicación perfecta .Definitivamente regresó.
We rented a boat and would say that the price was high for the quality of boat that was given. The seats were torn, the exterior was dirty and worn. The overall condition was fair. The staff was curt but helpful. I've rented from them for years and I think it's time for them to upgrade their fleet.
Great setting on marina, really nice pools, boat rental on site. Has restaurants on site
Very clean, friendly staff, and just a mile to the beach!
What a cozy place right down on the water!
Beautiful facility. Great location with proximity to downtown Naples.
Great place to stay drinks or little water down Foods a little overpriced drinks or a little overpriced but the resort is beautiful the pool is perfect the scenery is lovely everything is walking distance it's just a great Vibe all around very comfortable place good breakfast great environment very close to perfectly happy
Nice atmosphere. Beautiful views! Good choices for food and drinks in the plaza.
Nice pool area and Good facilities in the apartment
The happy hour specials are great!
Facility was clean. Employees were polite and helpfull.
It was very nice
Newly remodeled Courtyard by Marriott is an excellent place to stay in downtown Orlando. Service provided by Nick and Maria is top shelf!! Our room was comfortable and our requests were handled promptly.
Maria Fernanda G.
Very nice good service
Loved our recent stay here. We had the two bedroom suite which was very spacious and very well furnished. Pool was excellent. Highly recommended!! We had family with 16yr old and 3 yr old who had a great time!
The pools and tennis courts are the best.
It was awesome
Ok, but way over priced
This is paradise of earth. 10 minute walk to Downtown, great pools, spas, gym.
Very nice hotel . Everything was incredibly clean . The people at front desk were amazing and ... just everything was so incredible . Amazing view , and... just, no words to describe how amazing me and my husband's experience was . I would definitely recommend this to anyone. If I could rate this hotel a 1000 I would !! :)
Excellent everything, from the rooms to service to housekeeping! Beautiful place, definitely would recommend!!
Bone Fish Grill. Went to Dinner at Bone Fish Grill, which is in the Resort. Dinner and service was excellent.
Clean, nice. Staff was very outgoing.
Great 5 star, luxury quality material rooms
Great location, very nice staff, very clean
Fantastic experience. First class treatment. Definitely worth a visit!
Amazing place lovely hotel
Very nice place, staff was all very friendly and helpful
Beautiful rooms and views. Service was excellent. Great location for going out.
I only visited the restaurants. Beautiful scenery, great service, and friendly staff.
Very nice hotel with great amenities. The valet is a little slow and every thing has a fee (like a pet free) that they don't tell you about and brings your stay price. Plus the whole place shuts down at about 8pm
Friendly staff, great accommodations.
Wonderful stay here! Great staff. Very knowledgeable and helpful concierge. The pools are great. Relaxing time!
Darren Van K.
(Translated by Google) Awesome (Original) Geweldig
Loved our bayside room with balcony & views! Service is always great.
Was trying to find Pokemon and succeeded.
Ana López A.
Near from Downtown Naples, very nice rooms and very good pools, there is a very relaxing lazy river! Welcoming staff. We had a great time. It ´s really a very good resort!
(Translated by Google) very good (Original) muy buena
Beautiful resort from the room to the pools! Highly recommended for your next stay in Naples.
One of the nicest resorts I've ever been to! The staff are all exceptionally warm and welcoming, the facilities are immaculate, the beds are extra comfy, the grounds are gorgeous, and the pools are both relaxing and fun (they have a lazy river!!!). If you are staying in the building facing the water, there is a distance between the pools and the rooms, BUT they have a wonderful transport crew that pick you up in a nice van and take you over. My wife and I felt like royalty every time we went to the front. My wife and I tried the spa at the clubhouse and it was the best experience ever. I was very impressed with their facilities and we walked out feeling super relaxed. They all did a great job. They also have great restaurants nearby within walking distance. Bonefish grill was delicious and they also have celebrity chef Art Smith's new restaurant 1500 South! I would highly recommend this resort to any one who is looking for a good time.
Rooms were impeccable
(Translated by Google) Very good indeed that was nice, and how beautiful is naples <3 (Original) Muy buena de verdad que fue agradable, y que bello es naples <3
Visited my family in the resort, but I should have stayed home. You have to drive to the pool, can't bring your own food or drinks and the only alternative is over-priced food which wasn't even cooked right, and one of the staff members was rude to us. The resort looks nice, but that's about it.
Michel De L.
We didn't stay in one of the condo rooms of the hotel. We stayed in a regular hotel room. Yes the room is luxurious but missing some essential things. In the room there's no place to take a seat if your staying with two. There's just one seat and no table in the room. On the balcony they have placed two seats and a table. We had the unfortunate happening that our son was ill on a rainy day. Because of his illness we where forced to dine in. Because of this we ended up eating standing up. Not a big thing but if you advertise "no crowded rooms" than you really don't expect this. To visit the pool at the condo part you must walk or take the shuttle bus. Just some things to take in mind when traveling with a small child. They did resolve a issue in a good way. Also it's a very nice hotel with very friendly staff but with their video on YouTube the set expectations somewhat to high for regular hotel guest.
Was a great time
Great place for a weekend getaway. The staff were extremely welcoming and accommodating. Our room was exceptional and well kept. The facilities, while separate from the main hotel, are easily accessible via the hotel shuttle or a quick walk. The pool and accompanying bar were perfectly relaxing. Just what we needed to recharge.
We rented a boat
Convenient to downtown Naples, great layout, high end finishings and furnishings. Would love to visit again in the future!
Great access to everything downtown and easy to rent a boat and see the surrounding waterways.
While the resort appears nice, the room had a number of glaring issues that for the price are unacceptable. The bathroom fixtures were loose and hanging off of the wall and there were splotches of paint and staining on the bedroom ceiling. The night we stayed there was a large storm along with a tornado that literally moved through the resort knocking down trees and taking the power out. While that is totally beyond their control, they did not even have backup generators to provide emergency lighting in the common areas. In addition, the resort personnel did not provide any warning or alert to residents to take shelter. While no one at the hotel seemed to have been hurt there were several deaths and injuries that occurred during the same storm in other areas. They are lucky they were not affected too.
Nice amenities and Spa - with dog friendly rooms. Getting management to return your call when you have a qualm is a challenge.
We had our wedding and ceremony at Naples Bay Resort. Lexi was very helpful and professional. The venue is beautiful, the staff was very accommodating to our guests. Kudos to the Chef, the reception food was excellent, I had several guests rave about their meal. We are very happy with our choice of Naples Bay Resort, we had a great wedding.
Nice rooms, decent staff, rented a boat this morning went to three different boats before we found one not absolutely beat up, afterwards Management did not want us to ride in resort escalade because we had on swimsuits...expected us to walk with two small children a mile with bags and 2 small children....hopefully the rest of the week goes uphill...
Great place to stay or have a wedding
The hotel was great. The only issue was that it wasn't next to the beach, but if you want that you have to go to Marco Island. But the pool was so nice that we didn't even need the beach anyway.
A very nice resort
Great welcome. ....well organised...very helpful.
Was just a guest at the Cottages at "The Club" side- great place that is great for kids and adults, perfect for young family, fine for singles but not a party atmosphere. The pools are kid heaven, literally couldn't be better, and unlike kid crazy places- adults can have a poolside cocktail in an adults only area which is separated quite nicely. Staff is friendly, prices are what you'd expect, nothing is cheap but the food quality is good for the money. The condo I was in seemed brand new- custom level condo quality. Very quiet grounds in the cottages with a little old florida seclusion. A+ Tennis courts that are wide open 85% of the time even in season. Excellent work out room- yoga- etc. Great place- pretty relaxing even in busy season. Only negative is cost but in Naples there are no bargains and at least here you won't be disappointed/crowded.
Absolutely excellent, the suite that we stayed in was amazing and had a really nice view of the marina. The only fault (and the only reason that i am awarding 4* and not 5*) was letting meredays do the in room dining, they were an absolute rip off.
I have stayed 3 times. The pools are great. I love happy hour by the pool. The "Cottages" are great for a family. Very well appointed. The free beach and downtown shuttle service is very convenient.
Just loved to stay there on our honeymoon. The staff treated us like royalty. LoL.
Serious staff problems.Poor communication, then they played blame game, Nobody listened,front desk staff & manager didn't seem to know what was in the same building. We made reservations in Sept. 2013 for a room and boat rental for our 25th anniversary trip to Florida. We arrived Apr. 2,2014 & front desk confirmed our boat rental for Apr. 4. (I had specifically wanted the t top center console for a lot of reasons i won't go into) this was confirmed when we checked in! I even went to the boat rental store on Apr. 3 and told them I had boat rented for next day and got chart (nobody there asked or offered to check reservation). So, when we showed up at boat store to go boating at 8 they had no record of us even though we had reserved boat 6 months before & confirmed at front desk 2 days before. Their solution was to force what they had left on me and tell me it's a deal. I still don't know what it costs to stay there or rent boat & I don't care. So, at 10:30 I'm at front desk, manager is on phone (they said) & didn't come out. Insulted me with 50 dollar bribe to go away & leave them alone. If my wife had not really wanted to go to Marco Island I would have checked out right then. (also at 10:30 they still had not found keys or registration for boat) later when we returned I went back and when front realized I wasn't going away they sent out some under manager to deal with it. they do seem to think that offering 50 dollars for messing up a day of vacation is ok
We had a wonderful short stay in the resort over the Christmas period and were delighted with the hotel and facilities. We subsequently tried to book for 2014 to be advised that a new minimum stay had been introduced. When we queried this we were very disappointed in the lack of response via email. A promise to respond back following referral to a Manager was never received despite chasing more than once and we have now booked another resort who were more helpful. The lack of follow up customer service was truly disappointing following a perfect holiday.
Mark Block P.
Absolutely beautiful resort, perfect venue for a destination wedding. I enjoy photographing couples in and around the grounds here - The spiral stairway is a photographer's dream, plus the marina out back is very picturesque. I've been here both as a photographer and a guest, an the staff is always as cordial and accommodating as you'll find!
Great resort with many amenities! Perfect place to stay with the family. Walking distance to everything in downtown Naples. The pools, fitness center and spa are unbelievable!
Love this place
I would wholeheartedly agree with the reviewer from one year ago that was disatisfied with the front-desk staff. Erin, who checked us in, and another woman were "icey" in demeanor and less than helpful throughout our week-long stay. We were shocked and had never met hotel staff who seemed so unhappy in their jobs (Mark, on the other hand, was happy to help us when a newspaper was not delivered one morning - he was the exception). The facilities were gorgeous. I picked Naples Bay because I noted that it had a balconies, suites with 2 bedrooms, and great pool facilites. The facilities were gorgeous, but at times washcloths, kitchen papertowels, toliet paper, etc. were not replaced by housekeeping (did they run out???). We had never run into this issue before either. Overall a good experience, but certain front-desk staff somewhat dampened the vacation.
Beautiful place with so much to offer! Shopping, breathtaking pool with lazy river, boat rentals and so much more!