Reviews
Jessica L.
Amazing massage and facial! The masseuse Gaby was incredible - very skilled and provided a highly relaxing massage and facial. I didn’t want it to end! I also enjoyed the private infrared sauna which felt so great to alleviate muscle discomfort from chronic pain. It was extremely clean and followed allCovid protocols, so as someone highly Covid-cautious, I felt safe here. Note: if you’re looking for luxury spa amenities, it’s good to know that this seeks to be under construction and the bathroom area is quite old and not so nice. But if you want an amazing massage and facial and aren’t as concerned with amenity frills, this place is for you. It’s also right at the beach so you can take in some waves before or after. Can’t wait for my next massage!
Simona M.
I received the antiaging massage and facial bought in Groupon. A nice spa day with champagne I thought...well...it was everything but nice. The room where I received the treatments was very poor, nothing even far from a Spa. The antiaging massage was done on my back and 3/4 of my legs and the front part only the harms. Then is the moment of the facial also antiaging. Who know what the girl did?! I have no idea, I asked her what she was putting on my face and the only thing she said was "no english, spanish, sorry" then she show me the phone where she translated "everything is fine"...really??!!! So i have no idea of what she did and what she used. The only thing a saw were cheap product, like S.Yves cream and very bad service with no explanation of the procedure. Never again
Jessica L.
Amazing massage and facial! The masseuse Gaby was incredible - very skilled and provided a highly relaxing massage and facial. I didn’t want it to end! I also enjoyed the private infrared sauna which felt so great to alleviate muscle discomfort from chronic pain. It was extremely clean and followed allCovid protocols, so as someone highly Covid-cautious, I felt safe here. Note: if you’re looking for luxury spa amenities, it’s good to know that this seeks to be under construction and the bathroom area is quite old and not so nice. But if you want an amazing massage and facial and aren’t as concerned with amenity frills, this place is for you. It’s also right at the beach so you can take in some waves before or after. Can’t wait for my next massage!
Simona M.
I received the antiaging massage and facial bought in Groupon. A nice spa day with champagne I thought...well...it was everything but nice. The room where I received the treatments was very poor, nothing even far from a Spa. The antiaging massage was done on my back and 3/4 of my legs and the front part only the harms. Then is the moment of the facial also antiaging. Who know what the girl did?! I have no idea, I asked her what she was putting on my face and the only thing she said was "no english, spanish, sorry" then she show me the phone where she translated "everything is fine"...really??!!! So i have no idea of what she did and what she used. The only thing a saw were cheap product, like S.Yves cream and very bad service with no explanation of the procedure. Never again
Dean M.
The staff were amazing and delightful. Patient and you can tell that they enjoy their work. They were very firm and delicate with the massage and facial. They all get 5 stars for sure! The sauna room was nice - nice chairs & locker access. But the sauna itself was small - was a little difficult to enjoy as a couple. FYI, infrared red sauna is NOTHING like a standard sauna - it's like a hot room that doesn't get stuffy. A few suggestions : offer robes of different sizes - they were to small for me all around and could barely cover up my wife's "hush puppies." Have a counter or check-in area inside the hotel or right by your section. Full disclosure - our visit was in December so we couldn't enjoy the pool or beach - which were beautiful. The hotel is currently undergoing construction for renovations; hopefully the hotel itself will be on par with the quality and service if the spa staff and service!!! If they were a stand-alone business they'd get 5 stars for sure!!!
Deyjah Loving B.
I would recommend this place to any and everyone. For anyone who wants to relax and have a good time please come you won’t regret
Pedro Emilio Garcia Q.
This is probably the first 1 star review I leave... but there was nothing positive with this place. First, I saw this place because of a groupon I bought. It was fo Lipo laser. really nice deal. So I called and although it was difficult to make my appointment, because whoever was at the phone had not idea about the promo, didn't understand me or was not listening well (I talked in English and Spanish, it wasn't a language barrier), I finally booked it for the following week. The day before, they called me, cancelling the appointment because the personal was sick with COVID-19 (perfectly understandable). I called next week, to make a new appointment, and the person at the phone did not know about the promo (again), and had the same communication problem (at this point I started to think was more of a professionalism and costumer service issue). After spending almost 30 min in one phone call, and 3 calls back from them, they told me that the promo was not available anymore... That I had to call Groupon, and tell them to give me my money back (which of course, after 2-3 weeks, they won't do it, but give u groupon credit). The people from the spa didn't bother to even offer another service instead or at least justify the problem. The girl on the phone just told me "management was changed last week and now we have a new policy". I really recommend looking for a place that respect the costumer and be clear and communicative with the clients. THIS is not the one...
Nadia C.
Horrible. Unprofessional. Very old and dirty place located in the back of an hotel. Booked an appointment for 3 people. Get there and no one was there, we waited an hour before leaving!!!! 2 hours later I received a text asking to reschedule. DO NOT BOOK... Go somewhere else, it’s not worth it.. it’s so old and dirty looking btw, pictures they show are misleading.
Jensen C.
The owner was so extremely rude. I had trouble finding the location and he just kept saying “well i told you this before, I already explained this once, why didn’t you listen when I told you the first time” when he had not mentioned anything previously- not once. I was at the location, just simply trying to find the entrance, it was so strange to me that he seemed so upset. Also- not worth the money, service was sub-par but they try to up-sell you immediately. Do yourself a favor and stay away.
Jorge B.
The experience was fantastic. The message and facial was outstanding, the staff is great, will come back again.
Danielle G.
Well kept secret! A serene place with sweet people providing exceptional service.
Marie F.
The environment was poor but service was good. Make sure you go to check out the place first.
Maggie O.
The ladies that work there are very nice but the “spa” was falling apart. The spa is located in the basement of an old hotel. It had just rained and most of the “spa” rooms had active leaks. The walls were crumbling and rusty. If you need to use the restroom, you will have to use the exterior one located outside of the facilities (I’m assuming it’s the one for the pool). As far as the exterior, there was debris everywhere! Looked like a tornado just rolled thru but it was a quick Florida rain. The sauna was different. You lock yourself in a basement room and they have a radio playing inside. Not relaxing at all. However I did get a GREAT sweat. From there I asked if there was a shower to rinse off before my massage. I was told I could use the one outside by the beach. When I explained my swimsuit was packed, she said, well no one is here! The light therapy was cool. I’ve read about it and hope it does what it’s supposed to do. The masseuse was nice but did not speak much English. She was gentle and kind. She also did my facial. I explained several times that I was FREEZING and she said it was because of the rain!! No, I think it’s from the two air conditioners behind us blowing all over my body. She did not turn them down. There is no running water in the room so the bowl of water she got for my facial was freezing. No hot towels, just the bowl of cold dirty water. Without asking/ warning she started doing extractions on my nose. I shook my head NO back and forth and she wouldn’t let go of my nose!! I have super sensitive skin and had to go to the airport right after so I didn’t want to be super red. When it was over, I was shivering and put my clothes on and went to the outside bathroom. The receptionist came in shortly after, used the bathroom and didnt wash her hands!!! The appearance of this place made me think I should get a tetanus shot, now I’m worried no one washes their hands too. If you have been to an upscale spa, DO NOT go here!! You will have a hard time relaxing.
Geidy L.
Excellent Service! Would recommend.
Karen S.
Antonio is the best!
Sunni M.
Absolutely fantastic!! Don't be afraid to try new things!! Antonio was just fabulous ????????????
Lady In R.
Antonio is the best hair stylist! He takes care of my hair for years now and my hair never stops growing. I had it black and he gradually changed it into copper blond which came out exactly how I wanted. There is no trace of damaged hair and my hair stayed super long! How important it is to have him.. I would never replace my Antonio for any other stylist in Miami. He does an absolutely amazing job and makes sure I always leave the salon happy and glowing.
Lakisha F.
Need better communication. Caused allergic reaction.
Daniela S.
For 16 years I've been looking for a hair stylist and here at at Beach Beauty I found the best... ever.... i come from Rio de Janeiro just to do my hair with Antonio Palomino .. he's the only one for all these years that does an amazing and perfect job on my hair. I simply love and recommend him.
Manuel P.
I got a great haircut at a good price.
Yaniela S.
(Translated by Google) I knew this place thanks to Groupon and I loved it. The service is the first. I had the opportunity to make a facial with Lucy spectacular, very relaxing and pleasant, her attention was the best I recommend it a lot, before I had the pleasure of doing the body scrub with a Dominican girl, which was incredible. I can say that I will be back soon. In general from the welcome to the end I had a great time. Thanks everyone excellent place. (Original) Conocí este lugar gracias a Groupon y me encanto. El servicio es de primera. Tube la oportunidad de hacerme un facial con Lucy espectacular, muy relajante y placentero, su atención fue la mejor lo recomiendo mucho, antes tube el placer de hacerme el body scrub con una muchacha dominicana, el cual fue increíble. Puedo decir que volveré pronto. En general desde la bienvenida hasta el final me la pase súper bien. Gracias a todos excelente lugar.
Carlos P.
Brought my mom here for her birthday with my sister and I cannot ask for better. According to both of them, the body scrub was amazing. The facial was of another world. Red light therapy? My sister said it was perfect. All in all, they both had an amazing time here, well treated, very respectful. I highly recommend this spot for anyone in need of a day of disconnection. I give it 10 starts, not 5.
Ron Gonzo I I I.
Fernando And David run the gym perfectly with absolutely nothing to complain about state of the art equipment clean gym and very friendly staff as someone who has had multiple gym membership in Miami I highly recommend this one if you haven’t been here what are you you waiting for this is it!
Marangely G.
I got the spa day package as a bday present. The services are excellent, and Katherine and Lucy are fantastic. I recommend it!
Juan B.
Good gym & spa .
Phillip G.
My wife and I spent our five-year anniversary in Miami Beach, and were looking for a spa experience. She found Beach Beauty on Groupon and we called to learn more. Almairis was extremely polite and helpful, and gave us all the information we needed, and we booked right then over the phone. When we arrived, we were given the forms to fill out and then taken to the area where we would receive our treatments: massage, facials, spa, and red light therapy. The facial was very nicely done and had great results, and as for the massage... BEST. RELAXING. MASSAGE. EVER!!!! If you like Swedish massages, I highly recommend the team at Beach Beauty!! My wife enjoyed the red light therapy (I passed on that because of time, we had a movie to go to) and we both really liked the sauna experience. Plus, we received complimentary mimosas and got to relax by the pool and enjoy just some quiet time together. All in all, my wife and I were VERY impressed with Beach Beauty and their team, and would definitely go again. Thank you guys!! (NOTE: We totally forgot to take photos of us because we were so relaxed, and didn't think about it until the end, LOL!)
Heidi S.
Antonio is amazing!! He’s been doing my hair for 8 years and I always have a great experience. The customer service is also exceptional, I’m always treated like a VIP client. Thank you Antonio ??.
Heidi N.
BEST SPA IN MIAMI!! I did 1 hour Swedish massage, facial and deep-pore cleansing for 1 hour and the Anti-aging red-light therapy session at beach beauty spa. The staff is beyond professional and kind, I felt like a queen in the hands of all ladies who did my treatments, they always made sure to give me exceptional treatment and costumer service. I would recommend anyone and everyone to go here. Maria in the reception is the most helpful and will answer any question with a smile on her face, the facial cleansing lady was amazing and so sweet, and last but definitely not least. The massage lady, oh god, I have never had a massage that good and professional in my whole life. WORLD CLASS!! The fact that I also had sauna and swimming pool access made it a day never to forget! Thank you!
Deyris C.
I have been going to this salon for years. The staff is very professional, nice and always accommodating. Antonio is an amazing hairstylist and a true artist in his craft.
Laz D.
Antonio has been doing my hair now for the past 19 years and he always amazes me every time with the outcome. He is professional and extremely knowledgeable with color matching. I would refer him to anyone looking for a fantastic new look.
Dielka A.
It was AMAZING! As other reviews I saw on Groupon, the Staff was AMAZING, friendly, and very knowledgable. Very worth it. Husband and I enjoyed it.
Ramona B.
Professional esteticians and clean place!
Michael P.
I'm very discriminating as to the efficacy of massage therapists, and I found David here to be top notch. I'm a repeat customer for the last 2 months. He's one of my favorite masseurs. This rating includes the personal attention I receive any time I go to the Spa.
Jeremiah M.
Love this place. This is the second time i will be going to the spa. This will be my go to spa from now on. You should go and visit when you're in Miami
Luz H.
(Translated by Google) A day of magnificent spa, the customer service is divine, all very attentive, very professional, the massage very relaxing and the facial is not said I looked the excellent estitista and Alejandra masseuse very well, I recommend the place. (Original) Un día de spa magnífico , el servicio al cliente es divino , todos muy atentos , muy professional , el masaje muy relajante y el facial no se diga lucí el una estitista excelente y Alejandra masajista muy bien , yo recomiendo el lugar .
excellent staff very professional
Micaela C.
(Translated by Google) We loved the service and all the services. We were very happy and more because they let my little son be there. They treated him with the best attention and gave him a gift. Thanks for helping. Surely we will return. (Original) Nos encantó la atención y todos los servicios. Quedamos muy felices y más porque dejaron que esté mi hijo pequeño. Lo trataron con la mejor atención y le dieron un regalito. Gracias por ayudarme. Seguramente vamos a volver.
Luis F.
Great gift for the GF. Everything was handled professionally and prompt. I did have an issue with my credit card but it was address immediately. My GF praised the service and location.
Christine D.
Saw this deal on Groupon and decided to give it a shot! The facialist does a very nice job. She does her treatments according to what your skin type needs. If you have acne problems, she’ll do acne treatments and give suggestions. The Swedish massages are really relaxing, releasing tension from your neck down to your fingertips/toes. Everyone was so nice and attentive. Will definitely be coming back!
Amelia F.
Here I had a wonderful experience with a wonderful staff. One could pay an arm and a leg for spa services at the nearby dedicated spa hotel, or you could have a comprehensive package massage, facial, mani, pedi, red light therapy, sauna, and champagne for a fair price. I did a couples package and both me and the man loved it. The facial completely eliminated our black heads and was incredibly gentle! Please go see them. I hope that if more people go they can get an upgraded establishment. I dont know for sure but they may have had to compromise on there local due to the past Hurricane. Help these lovely ladies have a perminent classy local on Miami beach! Ambiance was the only thing that could be better, but they did the best with what they got.
Renay A M.
Fabulous! I enjoyed my whole experience sauna, massage, red light therapy and pool time. The staff was friendly and the environment was relaxing. ????
Kassandra A.
Perfect
Charliereid1
Had a great time....staff were excellent. Friendly and professional. Left there feeling like new????????.
Megan And T.
Had an amazing experience, really recommend the couples cabin for services!
Jessica B.
Almairis always takes great care of me. They are professional, polite, and thorough. I will keep coming back.
Jeremia M.
Loved the spa! Loved the treatment and also the attention. The pool was amazing as well. Definitely will go back. Got a Groupon for the spa and I fell in love with it. Changing my spa to beach beauty.
Joanna V.
I received a Groupon gift for the spa, Alejandra was awesome! Excellent facial and massage! Amanada was very helpful and very friendly!! Will book again!!
Bianchi R.
Loved it !! Best experience ever! I went alone for a small getaway and I was so relaxed loved the person who did my massage; she was awesome !! I came in with the worst migraine and left with no migraine. I was also able to enjoy the beach which was the best part for me. I can't wait to go back and I recommended going either alone or with someone to enjoy this relaxing spa.!!
Chanel
I found out about this place through Groupon and had a very pleasant experience. The staff was very nice and accommodating, parking was made available for $5 all day in a gated parking lot and beach access through the hotel was also made available. I had a spa package where I went to the sauna first, got a massage, facial and then the red light special. I enjoyed my entire time and can’t wait to go back, and bring all my friends!
Sonia M.
(Translated by Google) Excellent attention. Alejandra and Lucy deserve all 5 stars?????. The extraordinary facial and the most relaxing massages. I recommend it. (Original) Excelente atención. Alejandra y Lucy merecen las 5 estrellas?????. El facial extraordinario y los masajes my relajantes. Lo recomiendo.
Andrea M.
Great experience. Alejandra and Lucie were great and it was so much fun
Natalí R.
I found this place with Groupon deals and now I’m loyalty customer. It’s really far from my home but it worth. If you girls want an excellent wax this is the right place.
David B.
Great place and well priced they have greats deals on Groupon
Katarina Slavkovic T.
Antonio is the best hair stylist ever!!! He does my color and cut and I will never replace him!
Dayari P.
(Translated by Google) Okay (Original) Bueno
B.e. M.
The spa services were amazing ! The facility and hotel looks a bit out dated but the services were very good I will be coming back ASAP
Claudia R.
PLEASE, BEFORE MAKING ANY CONTRACT WITH THEM, ASK FOR TRIAL DAY SO YOU CAN SEE AND REALIZE THAT GYM NOT WORTH IT AND DO NOT CHEAT YOUR MONEY. I am very disappointed with this Gym, they are relocated to the basement of a Sherry hotel which is very nice, but that gym is terrible !! the gym is dirty, no space to do nothing, almost all the machines were broken and the attitude of the Manager Fernando was the worst. I went there and Fernando gave me a discount for the 12 month membership, the first day I went I was disappointed completely, it was terrible and I did not go any more, they sent me a text message asking If I am going back, obviously I answered no because it was not to my liking, and I did not ask for a refund so as not to be a bad person and they did not answer any more. Two months later they keep calling me to tell me that I have to pay those two months and that I never canceled Membership because I did not fill out a form, which they never notified me before. the next day I went to fill out the form and the manager Fernando treated me horrible, very badly educated, he forced me to pay for the two months that I never went, besides they never gave me a test day to know if I liked it or not that gym, the first day I went was enough to know that gym was terrible. He was very rude and he told me to do as I wanted to, he still wanted I pay, if not they will report me to the credit bureau, I told him why he treated me like that, that I was very dissatisfied and I could give a bad qualification to his gym (what I doing now) and he just danced and said "look how I tremble you scare me" I was surprised by so little ethics and unprofessionalism on his part, I wanted to videotape it but It was not worth arguing with a person like that. Plus he was furious because I told him I am at Normandy Gym, I pay $ 200 per month but it's worth it, it does not compare at all with how terrible of beachbody gym, even if it's cheap ($ 65 / monthly) does not work. PLEASE, BEFORE MAKING ANY CONTRACT WITH THEM, ASK FOR TRIAL DAY SO YOU CAN SEE AND REALIZE THAT GYM NOT WORTH IT AND DO NOT CHEAT YOUR MONEY.
Roe K.
Awesome experience! Will definitely recommend
Cee H.
Best birthday extra experience I’ve ever bad! This is the first time I’ve had a massage and it was a great first experience. I have to say that i was very nervous and Self-conscious about my body but my masseuse Alexandria make me feel at ease and very comfortable . The massage is to die for I fell asleep during the process . After I had my facial and again it was an awesome experience Lucy kept me ingormed about the care I would need to take in order to keep my skin healthy. it was informative and a very relaxing experience . I would definitely be coming back I will I have already booked my next visit and have my second visit already planned . You will not regret coming here!
Parastoo M.
Great experience
Cele B.
I got a spa package as a gift and really liked it! The staff is friendly and professional and the place is clean and and well maintained (even though the hotel is old) Do not expect an average modern spa, this is a different approach but if you want good service, simple yet effective and a nice view with beach access, this is the place!
Georgia S.
HONEST REVIEW!!! My fiance and I went this past weekend and I have to say we were very pleased with the service. The staff was extremely friendly and did an excellent job. We had David as our masseur and Alejandra did our facials. We did the sauna first and then went into a seperate room to get our facials and massages. I'm not sure if that's actually how it goes being this is my first time at a spa, but my recommendation would be to have a shower in the same room as the sauna where clients could take a quick shower before doing the actual massage and facials because they were basically rubbing the oils and everything into sweaty, dirty skin. Also, I think the spa would do better business if they were associated with a different Hotel. The hotel was very old and rusty. The main lounge had a really weird smell and the bathrooms were not clean. We went to the beach instead of the pool and it was relaxing despite the abundance of seaweed due to the hurricane. Otherwise the spa was great. Only giving 4 stars because of the location.
Venis G.
Staff was very professional and accommodating. Masseuse was excellent and Sauna was very relaxing!! Definitely going back !
Nikol N.
Don't reccomend. The spa services are way way way overrated. The place is old and smells like mold. They call themselves "organic" but they use cheap products. They promise a complimentary aroma therapy if you write them a review so I supose that's the only reason they ever get a good review or 5*
Lizz Carrillo Z.
I came here with my best friend for a nice spa day, this place definitely did not disappoint. We had a great time overall. The massage was amazing by Paul and the facial left my face glowing. We also treated ourselves to a mani/pedi and got complementary champagne! It was a lovely experience. I can't wait to go again!
Gabriela V.
Even though is a small place and a little old, (they are having some renovations) the service is amazing, booking the appt, the welcoming and the entire service, was fantastic. Alejandra was super helpful, attentive and friendly; Johnny, my massage therapist was awesome, making sure I was feeling comfortable all the time. Kim did my first facial and I have to say I loved it, my skin looks so renovated that I want to do it at least every month. Thank you so much, I will definitely come back!!!
Vanessa De La P.
100% recommended- Luxury spa oasis with extraordinary service beginning with an initial warm and inviting welcome. Very professional and polite staff- couldn't have asked for a better day! Will definitely become back often. :)
Shawntal L.
Horrible business. Called all day to book an appointment and they would not allow me to. Kept saying someone would call and they never did. Someone answering the phone saying she a hair styles and they don't have a receptionist. I've never seen a business with no receptionist but they only do appointments. I believe they accept payment and would not allow appointment in hopes they could keep 100 dollar payment without providing services. I would not recommend this place.
