Reviews
Lakkia K.
Staff was friendly & knowledgeable! Will definitely be back every 4 weeks
Kayla D.
Great customer service and so relaxing..loved it
Lakkia K.
Staff was friendly & knowledgeable! Will definitely be back every 4 weeks
Kayla D.
Great customer service and so relaxing..loved it
Nikeita R.
My massage and stretch was amazing!!! Definitely had to rebook. Now my hip doesn’t hurt anymore or my shoulders. Thanks Teisha. ????????????????
Devan J.
Wifey loved the hot stones, was so relaxing she was snoring during the session lol
Rosa B.
Always pleased
Mike P.
Took the misses here for a couple valentine's gift and it was wonderful. Been a long time since I had a massage, so this was right on time. I swear I saw my spirit floating around the room by the time it was over. The staff was very friendly and polite. The misses enjoyed it and that's what matters to me. We will be back.
Sherri C.
I absolutely love the massage services here. I've done deep tissue, hot stones and other services and each time I leave relaxed and free of stress and knots. Customer service is excellent! They are very clean and sanitize and remove everything from the rooms after each massage. Will continue coming here!
Keyanna N.
Teisha was awesome! She focused on all the problem areas and I left feeling much more relaxed and stress free
Anthony T.
Jacqueline has done an amazing job with my troubled back! I felt pain relief just after one session. The staff is so friendly! Thanks for being amazing.
Morganne J.
I’ve thoroughly enjoyed each experience I’ve had at La Ritz. Both Ms. Jacqueline and Ms. Teisha are very skilled and knowledgeable in massage therapy. I just left and I already can’t wait for my next appointment.
Genesis R.
I’ve been going to Teisha for 2 years. She knows just how I like my wax, communicates with me and makes me comfortable. She always recommends the best products and I religiously come see her for my waxing needs every month! Highly recommend!
Marcus W.
Amazing, will be coming back monthly
Elizabeth C.
Teisha keeps me coming back! She is awesome at the massage services I have received and the atmosphere is a true get-away from the stress of daily life. She encourages health and wellness. I can not recommend her massage services highly enough!
Kieshah E. P.
I took my daughter here to this local Black owned establishment since she requested to get a teenage facial. The owner was very pleasant and shared alot of knowledge from dieting etc. Plus she sells her own skincare products to continue on your healthy journey after services are rendered. Loved the relaxing atmosphere and how she walks you through each step of the process. Cant wait to return for a facial of my own. My only suggestion is to lower the the bird sounds in the lobby as it seemed surreal and not serene.
Tomakiafunmail M.
I chose poor communication due to I go the spa maybe once a week. I may go to the in buckhead or reserve for someone to come to my home. You are extremely over priced no matter your location. Your price better fits if you were located at a Disney resort or an exclusive chateau. Please don't take advantage of the people in the Conyers community. Your business is not appropriately price. Reevaluate and watch your company grow. Good luck.
Sandra T.
My husband surprised me with a Day Spa for Christmas at La Ritz Spa and Salon today. I had a facial, body massage and foot detoxification. It was very pleasant and much needed. Customer Service and services here was amazing. I'll definitely be back for these full services.
Kayla C.
First time here and Kali made the check in process super easy. She was personable, professional, and knowledgeable. I had the service with Teisha and don’t have enough words to express how much I enjoyed it but she was amazing!! The quality of the service far surpasses the price. I’d definitely recommend La Ritz to family/friends and will be back again myself.
1Stlady C.
It was very Nice , calm . I had a Brazilian wax , foot detox and a vaginal herbal steam ! When I say the best customer service !! I mean the best . This was my first Brazilian wax and Teisha Hope was so gentle sanitary and careful . I highly recommend
B.a.d. F.
She touched me in ways I never Imagined was possible. I feel like I'm floating after every session ????????????????????????
Nina S.
Tiesha (owner) and Selena too great care of me and I’m a discriminating client! Thanks Ladies! Best in Conyers for brows and hair!
Suzie S.
The owner is really nice and knowledgeable. I've been twice already and will be back.
Shemieka P.
Teisa took time to really assess my brows and did an excellent job with microblading them to perfection!! Will definitely continue using her services.
Kenitra M.
Wonderful experience with the hot stone massage.
Fitzroy M.
These women know what they're doing as a truck driver who's been driving for more than 5 years my back is jacked up because I've never had this type of work done and it's going to take a minute for me to get everything back and work an order but these ladies really put it on you and the very skilled and I am incredibly fortunate that they're here and they want to help so if anybody needs their back rebroken and cater to these ladies are the one ask for Sydney she's the real brain child I'm very honored to have met them and I will be a future customer as long as I can continue to work in the manner that I do.
Jerome B.
Amazing Facial and it was definitely worth it
Stephanie S.
My eyebrows were waxed to perfection! Highly recommend!!
Diane H.
Cindy was awesome! I feel like I'm floati g on air after that massage!
Marlana S.
Teisha is absolutely wonderful! I usually dont have problematic skin but due to stress and not taking care of myself I found myself with horrible skin. Needless to say my self-esteem dropped but after just one session of microneedling I see a huge difference. Is my angel
Kataja M.
Highly recommended! Very professional. Foot detox was amazing. Front receptionist Ashlee is awesome!
Sadah C.
Very nice, welcoming, raked me through the process. Done very quickly.
Kendra B.
I have been coming here for a year now and every time I come the service is amazing and the staff is so welcoming. I love the time and attention I get whenever I have my services performed and always look forward to coming back
Chaquita M.
I visited this spa for the very first time on 7/16/21. Omg I got the deep tissue massage and foot detox it was absolutely amazing and Teisha is excellent and a definitely knows what she’s doing .I went very tensed. Teisha put me at ease I just wanted to stay there all day and she was very professional. I will definitely be back real soon. Thank you so much ladies
Dominique R.
Tisha gives the best waxes. They never hurt unlike other places. I also had a painful ingrown hair during my last visit and she went out of her way to treat it.
Kristina J.
I usually go for the deep tissue massage and Teisha is excellent. About 2 months ago I got my very first ever Brazilian wax (just to chicken to do it). Teisha put me at ease and was very professional. I have been going every 4 weeks since.
Shannon M.
Awesome job. Very professional. The environment was very soothing. Thank you so much.
Savvy
I loved it here
Jessica S.
I visited the spa on today and it was the best massage I’ve ever had. Ms. Teisha is amazing!!!! I went in very aggravated and I left super relaxed. I will definitely be back. My new go to for me time! Thank you so much! ??
K R.
This used to be a great establishment! Now, they are penalizing and charging you to use the giftcards they've already charged you for!! This is a backhanded attempt to get more money out of you & I'll just use Spa Finder from now on!! How do you charge our mothers, wives, sisters, etc. to use something they received as a gift?! Shameful!
Sharline G.
I had an appointment scheduled for Memorial Day, which I booked a week in advance. My appointment was canceled, without a call or text, and when I called to inquired about the lack of communication that resulted in a wasted trip,, I was told they were closed.
Adebimpe A.
The masseuse that did my massage did magic all my pains gone and so relaxing, i will be going back
Melvin Little (Progressive G.
Nice professional and has great service
Fatim K.
Best ????
Jadore A.
Clean and Friendly atmosphere. Definitely will come on a regular basis.
Maya S.
Great experience and very professional!
Ladonna F.
I went to get my eyebrows waxed. I Love this place. The atmosphere is sooooo calm and relaxing. I will definitely be back.
Shayla T.
The best massage I ever had!!
Monique D.
On February 25 my wife and I came to this place to get our massage. My pain level was at 20% before Cindy Korz started our session but when the session was over my pain level increased to a 100%. In our session Cindy Korz squeeze the area where the pain was grab the towel and manhandle my neck putting pain that was not there in my body etc. When my session was finished her alarm went off and Cindy Korz yet again garb all her towels off my body and said I don’t believe in soaking it doesn’t help and I will be waiting outside. I will not recommend Cindy Korz to anyone.
Keyetta
Tiesha is the best. She k owns her stuff
Sabrina W.
I have been a client for over two years. Services are constantly being added. I enjoy the ambiance and the sense of family. Even during the pandemic, the quality of service is still outstanding. Thank you Teisha!
Vickie H.
I receive facials from this business. They are professional, knowledgeable about their service and polite. The bed was soo warm and relaxing, I nearly fell to sleep. My skin is clear and even toned since I’ve been attending. I attend monthly, great place to be..
HighSpirits B.
I’m a strong believer in customer service and all that comes with it!!! The staff at LaRitz Spa & Salon are phenomenal from the door to the changing room floor!!! They are always courteous, professional & welcoming to me whenever I come in!!Amazing results · Great deals · Nice changing rooms · Luxurious experience · Clean changing rooms · Last-minute appointments · Free consultation... See 1 more
Reed S.
Decided to randomly treat myself to some pampering. Was able to get in the same day which was great. I got a foot detox, foot massage, and a v-steam. Even though I was a little nervous Teisha was very sweet and made me feel comfortable. will be returning more often. ????Luxurious experience
Tiffany J.
Excellent service! They did a very good job and I will definitely be going back.
Shecka J.
I can’t explain how awesome my experience has been. This was my very first time having a Brazilian wax done. I waited so long to do it because people always said how painful it was. Women if we can bare children, tattoos, and piercing then for sure we can manage some warm wax in a area that we should be treating amazing anyway! Please visit this spa and get your wax on. The ladies here are so nice and full of energy. Treat yourselves ladies!!!!
Bonnie W.
I had tight muscles in my neck and shoulders and they were able to work me in. It was short notice but I am greatly appreciated. I had the first restful night in weeks. Thank you 'Z'!
Aida V.
I had an amazing experience with Marquis for lymphatic drainage massage. He is very knowledgeable, professional, and results oriented. Highly recommend him for post op massage. Also Tisha and front desk staff are very helpful and friendly. I shall be back for more services!
Makala W.
I come here every month for my usual Brazilian and recently added armpit wax with Ms. Teisha and I am never disappointed. She’s accurate and quick. Since I am always pleased I decided to get a couples massage with my boyfriend, which I did today and it was phenomenal ! ???????????? Ms. Teisha gave me mine and Ms. Ziyadah gave my boyfriend his. Neither one of us were ready to leave. Both massages were absolutely amazing ! ???????????????? We are both highly satisfied and our stress was definitely relieved ! We can’t wait to book our next massage. ???? I’m also trying my first v-steam next month and I’m so excited ! I recommend everyone to come here. You deserve it. ????????
Rodney B.
The Customer service was nice. I had a foot detox and a full body deep tissue massage. My massuse was Tinisha?( I'm bad with names lol) but she was excellent! I would probably give higher marks but there facility itself needs a little attention in my humble opinion. I would definitely recommend and I will be back
Tammy B.
AMAZING experience!!! Best massage I’ve ever had!Professional masseuses · Hot stone massages · Amazing results · Luxurious experience · Deep tissue massage · Nice changing rooms
Nikeita J.
Today was my first time getting a massage and let me say this was the best experience. The staff was nice and friendly. And o my god Nicholas was best. That massage made me feel so relaxed that I fell asleep lol. I will be back after the stress of the Holiday.
Ms. Vee M.
I have truly enjoyed my experience at this Spa with a particular masseuse by the name of Yudy Swift. I can say that she is Personal, Professional Well-versed in how the body muscles and pressure points work in an effort to relieve any stress, tension or muscle knots. Yudy has a way with her technique that just makes you want to empty your wallet to her. ( Smile) Thanks Yudy, "I feel that you are the Best". And I will continue to recommend You everywhere I go. Keep up the Awesome work. I look forward to seeing you again soon. A loyal customer for life!
Dear Josie B.
I haven’t had a facial in about a year so I decided to come here for a little TLC! The location was convenient for me and the staff was extremely pleasant, friendly and knowledgeable. Teisha did my deep pores facial/microdermabrasion and Nicholas did my hot stone massage, the best massage I’ve ever had, I was mad when it was over. This will be my go to spot for sure.
Sekoya B.
Everyone was vibrant & pleasant from the door to the floor! Teisha created a relaxing and stress free environment during my waxing session, Semone was the hostess with the most-est, and Nick (the blind masseuse) gave me one of the best massages I’ve ever had!! Can’t wait to go back????
Makala W.
Today was my first time getting a wax in so many years, but Teisha R made my experience absolutely amazing! She talked to me before, during, and after and it definitely helped ease my nerves. Her touch is gentle and caring and that’s exactly what I needed because I was terrified. She is very professional and the atmosphere at the establishment is so serene from the relaxing music to the very welcoming lady at the front desk. She also made sure I had an appointment that fit perfectly into my schedule and even though I had to change it twice, she remained super patient with me. I will definitely be back in a month for another wax!
Lakita C.
Had an amazing face waxing experience yesterday La Ritz Spasalon! The best I’ve had! Trisha explained everything and suggested what to do for my breakouts!! Looking forward to experiencing more services!! Check them out!!Experienced skin care professionals
Amber J.
I don't even know where to start. The staff is so welcoming. Ale'cia is amazing. It's like she released all the stress and tension from my body. I had an athletic trainer quality stretching, an award winning massage, and a complete nervous system reset! These people are changing lives. I arrived a jittery mess from all of the stress buildup and not being able to relax or even sleep. I left a brand new person with inviting energy again and a full body peace. I can't thank you all enough! You have gained a loyal customer, I will definitely need this healing on a regular basis. See you next time!
Alicia S.
Owner is only concerned about the dollar not customer satisfaction.
Jalan T.
I've been going to Selena for almost an entire year and she is truly an awesome person and Stylist. She makes you feel like family. 10/10 would definitely recommend!!!
Marcus R.
The owner was very accommodating by switching my appointment time on a sunday. The place is really clean and calming! The spa look like it's small on the outside but It very big on the inside. Brittany was so nice and she made me feel really comfortable. Once my massage was done, I felt like I could run a lap around the track because I had no more pain. I will definitely be back.
Viki I.
Shun is an AMAZING stylist and person.
Rose L.
Loved it
Leesa H.
My first Brazilian wax and Teisha did an AWESOME job and very professional. I will be returning.
Kim O.
BB Mahoney was very professional and has a bubbly personality. I asked alot of questions and she was ready and willing to answer them all. Definitely going to continue to receive services from her.
Kenya C.
Selena is the best
Kendra S.
If I could choose zero I would. Horrible ethics, I arrived at 4:40 for a 5:15 appt. Another client came in at 5:10 and went straight back while I continued to wait. At 5:35 I went up to the counter to cancel and reschedule due to them being off schedule. The receptionist said they would still charge me for full service. Oh no sweetie, you will not b/c I was here as appointed before time and you all was not available at the time given. I need to be compensated for my time and gas wasted.
Pamela K.
Shun Kilgore is a phenomenal hair stylist and she is great with the health of your hair. The facility is so peaceful and comforting.
Alexandra G.
I am very sad to have to write this review, but I cannot in good conscious allow for this place to cheat anyone else from their money. ***DO NOT PURCHASE ANY GROUPON DEALS FOR LA RITZ SPA & SALON.*** They will not accept, honor, or refund you your purchase of their services. I am currently robbed of $165.00 because of this. Unfortunately, I was unable to try to use my groupon until one month after my purchase, and due to Groupon’s policy, I am unable to receive any refund from either La Ritz or Groupon. La Ritz will not honor any groupons if you are a Returning Customer. This apparent “policy” is not stated ANYWHERE on the cupon itself or on the website when you purchase it. And the owner will not refund you your money for any purchases. This seems a very poor business practice if they are willing to turn away customers who are initially very willing and wanting to return to their company. But it seems they are happier to take your money and just run. I will however, give all of my praise to the Massage Therapists who do work at La Ritz. They are 100% Professional, Kind, and absolutely Amazing. A special shout out to Brittany McGee. She is a wonderful person with a great personality. I would highly recommend her. If there is a way to book her for her time outside of the Spa itself, I will take it.
Zena M.
Britney was my masseuse. She was pleasant and knowledgeable. Worth every dollar!
Te Shauna R.
Great wax experience!!!
Shan R.
Great service and employees were wonderful
Chaundria C.
My waxing was done by Teisha. The results were astounding. She was very professional, punctual, and knowledgeable. Throughout my entire process she provided me with answers to any questions that popped into my head and gave advice where appropriate. I will most certainly be returning and I think anyone wondering if they should visit needs to go in and give it a try.
Aulise M.
I went and got a Brazilian wax today 1/17/19 for the first time and I must say my experience was extremely pleasant. Teisha was extremely nice, professional and meticulous, she made me feel real comfortable. I love the outcome. I will definitely return. Bye bye shaving! Thank you Teisha!
Mieko L.
I’ve been to La Ritz a few years ago at their previous location (now Juicy Crab) & it was amazing! The atmosphere was incredible! But I recently went back a few times for a brazilian & this new location isn't as nice. The new employees aren't as “welcoming” as they used to be. The woman who did my brazilians would always rush, which is good if you're in a hurry, but she’d ALWAYS have patches left behind. She isn't very attentive to the customers needs. Honestly, it isn't worth it. Wax by Andreia is the same price & does a WONDERFUL job no matter which esthetician you get. With that being said, I will continue going to Brazilian Wax by Andreia.
Lacosta W.
Deep tissue massage on point. I really needed that, thanks Brittany for your service! I recommend that if your body felling stressed go check out La Ritz. THANKS BRITTANY!
Debbie B.
Love it. Wish I could afford to go more often!
Carla W.
Great place to get waxed.
Semone L.
Teisha the owner is a very kind woman.. She listens to your concerns and addresses them. She truly makes you feel at ease and her staff is great!
Ashton L.
I usually don’t leave reviews but this place is AWESOME. You will come out feeling brand new, Tesha is one of their estheticians and she is so sweet and so proficient at her job. I recommend everyone to come see her. The lady at the front desk is also so amazing.
Nikki J.
Staff was very considerate. Experience was so peaceful and I will definatly return....
Nichell W.
Brittany was awesome! Will be back soon.
Kim G.
Wonderful and pain free service
Nyiasia B.
My husband got me a massage with reflexology for my birthday back in February, and today I finally used it. It was well worth the wait!!!! Brittany, who did my massage, was very sweet and she has hands of an angel!!! The salon has a very clean, and peaceful atmosphere, though I would admit I didn't know what I would walk into coming for my first time. As a Chef, I am always on my feet; I suffer from planar fasciitis and I work in a HIGH stress environment. This massage is exactly what I needed!!
Honesti O.
The BEST! experience ever! Everyone is totally awesome!Beautiful spirits & personalities all over the place! My husband & I had a wonderful day with the ladies. We will be regulars moving forward! I highly recommend La Ritz Spasalon. It doesn't get any better than this! ???????????
Lou S.
OMG!!! On May 5th I had a 60 minute deep tissue massage with Marquis Griffin that blessed me spiritually, mentally, emotionally and physically. I've had many massages but, this was by far the best one ever. He was very knowable and in tune with what my body was going through. He was able to tell me things that were going on without me telling him. I've had trouble with the left side of my body for years. Once he began to work that side he said "You hold your stress on the left side of your body." I was truly amazed he picked that up as no other massage therapist has ever done so before. After working the left side of my body my hands began to tiggle with so much energy that all I could do is cry out Praises to God for what he was doing through Marquis's healing hands. What a truly amazing person he is and the passion that he has for his gift will change your life. I felt the difference he was making throughout the whole session and there was no doubt in my mind that I was going to book my next appointment upon checking out. See you soon!!! ????
Shaundra M. J.
I really enjoyed my visit to this Spa today!!! The service was excellent and I certainly will return soon for another massage and possibly a facial next time.
Crystal B.
Love the service and staff is wonderful. If you get a massage, please ask for Brittany!!! She's great and does wonders with hands! Definitely going back again, pure relaxation.
Lisa C.
I have been here three times and the service is wonderful! I always do their massages. From the front office person to my masseuse; everyone was nice and very professional. I am shy about showing my body but they had me at ease and gave me a fantastic massage! I will be back!
Lisa T.
I'm so disappointed in this spa. The owner is very unprofessional and RUDE! The therapist i believe are not even actual therapist! They couldn't even tell me what school they attended! The prices are extremely high for lack of services. DO NOT- WASTE YOUR MONEY HERE!! The spa is also very dark dingy, and dirty looking
Juoi J.
No not waste time going here unprofessional and bold my eyebrow tint was horrible they wouldn’t shape them had me looking like a complete man out here then went from we will refund you to since we used products on you we can’t now ain’t that some bs ???? don’t let these witches touch your eyebrows I should notice they eyebrows ????
Guadalupe C.
I had planning for a while to visit this spa. I had a couple of questions about some packages they had displayed on their website. I emailed them and never got a response. If you are not going to monitor your emails then just do not offer an email option. I finally called to book my appointment. I never knew they had moved so I ended up going to their first location which I remember was very luxurious looking. Their second location is awful. I have lived in conyers all my life and pretty much drive around alot and I never knew their was a spa on that road. The staff was great, they were really nice. I had my hair done as well, the only thing I did not like is that the hairstylist was a call in. They dont have their own hairstylist, and for the price point it was not worth it. Finally I went to pay, and what they charged me was not what i anticipated... Please please do not go by whats on the website. The cashier told me that is not their prices and that they need to update their website which they havent been doing. So i ended up paying more... Overall it was a great experience but could be better. I will be visiting again but I wont get my hair done again over there,
Michael M.
Had a great massage and after a small upcharge we even got an extra 30 minutes for the hot stone add on. Will be back.
Brittney P.
I had an amazing first experience. I received a hot stone massage. The staff was friendly and the shop was very clean. My masseuse Brittany was wonderful she explained everything before the session. Can’t wait to go back! :)
Dawud S.
My second time here and everything was great again. The staff are all friendly and the service is excellent. I will definitely come back again.
Sandra L.
Maybe one of the worst places to go for any service the massage was ok *definitely not worth it* and basically when I got the massage I had also booked a pedicure that had to be rescheduled due the nail tech having family emergency ... I came back almost two week later which was fine until I ran into traffic (if you live in Atlanta you now there is traffic no matter the time)!.. So I called about my appt to let them know there was an accident and I’d be late they explained on that phone that it was fine. When I get there the nail tech express that I’m late and that it will have to be a “express pedicure” whatever that means! So basically she cut all my toe nails uneven barely able to hold or grab anything with 6in nails she had on...needless to say I’ll never come back waste of money and time I’d rather spend my money some place to receive the service I purchased!
Thisis T.
I had box braids done by Selena. She was wonderful.
Alaina P.
Brittney did an amazing job for my massage! She applied the right amount of pressure that was needed and really worked my shoulders that they ever so needed it! When I come back to this area it will be a must to come here!
Liegia S.
Awesome
A. Katrina W.
I really enjoy going to LaRitz. Everyone is helpful and they are Prompt, with appointments. The technicians are always giving suggestions of how to take better care of your body.
Verletta T.
I enjoyed my spa yesterday! Everyone was professional, and the ambiance was relaxing and therapeutic. The masseuse and esthetician were extremely friendly and consulted with me, making it superior to other spas in my opinion and based on my experiences. La Ritz has become the spa of my choice.
Rose W.
Friendly, professional staff, great massage, comfortable setting. The other services were unavailable or booked on a Saturday (mani, pedi, facial).
Jordan L.
I had my first facial ever over the weekend. The staff was very friendly from the time I walked in the door. Teisha was very nice and answered any questions I had. Would definitely recommend this place to others.
Rachael W.
Everyone is so nice and the environment is very clean! Always coming back!
Shawn W.
They give great service!! The atmosphere was nice and relaxing! The staff is friendly and experienced!! Will go back when in Atlanta!!
Linda D.
Awesome experience! Joint pain and tension are no match for Marquis. He is the best masseuse and the staff are great.
Sera P.
My sisters and I had a full day of massages, nails and facials. The staff was pleasant, kind, and attentive. The massages were out of this world ask for William or Marquis. We will be back.
Elizabeth M.
I left the spa with extremely brassy hair. The stylist or myself didn't notice because the lighting was so horrible. I emailed the manager two weeks ago and she still has not replied. The stylist is fantastic and did a wonderful job. Like I said, the lighting was bad. When I got home and looked in the mirror I must of cried for two days till I was able to get it fix.
Barbara R.
A friend referred me to La Ritz Spa & Salon and I'm so glad I decided to go. I started this year off with my first appointment at La Ritz. The office is very welcoming and calming. The customer service is great and Teisha is the best! My facials have been just what I needed. I've had only two treatments and I can already see a major difference in the glow, feel and health of my skin. I highly recommend La Ritz Spa. Treat yourself. Enter into the warm, inviting and peaceful environment of La Ritz Spa in Conyers, GA. You'll absolutely love it.
Ansatu C.
Local spa with a plethora of services in tow. Proffesional staff with pleasant vibes. My twist out lasted a month the stylist Aisha used products that drenched my hair with moisture and staying power. Kudos..the manicures and pedi are worthwhile.
Angela T.
My mother and I had a great experience at Laritz! The customer service was just impeccable from Liz at the front desk to Tiffon as our Spa Tech! We're can you go now and get great customer service? Not many nail shops offer this courtesy!
Elizabeth Coleman R.
Miss Lisa Allen is a client of La Ritz Spa & Salon and has been coming to us for a while. However in this incident she did not give us enough time to do our ground work to fix her problem before posting her review which was in less than 30 min. Either way the problem was rectified even though she posted online and this could have been dealt with in house. We do ask that clients give us the opportunity to rectify any problems their having before posting negative reviews.
Kayla S.
Terrible experience , very rude staff. All workers are unprofessional and do not have much experience . Extremely over priced considering the quality is awful. Don't waste your time.
Alicia A.
This isn't my first time going to LaRitz spa for a massage and the service was great but there was a problem with the price. I received a wax special email and followed the booking process through the email but reserved a massage instead. The entire website had a sell. I reserved my massage for 17.50$ (regular 35$) thinking it was a good deal! Maybe not. During payment the receptionist told me my charge was 35$..confused. she explained the discounted price was apart of the BOGO but there was no BOGO on the website considering the ENTIRE website was on sale. I explained to her and showed her screenshots of what I had taken prior to completing my reservation.(the total price including the entire website sale ) Perhaps there was a glitch within the website but that doesn't pertain to me. I solely booked the appointment under the impression that my massage was going to be 17.50$ and it wasn't. I personally wouldn't return.
S D.
Absolutely Love this place! I think i'm gonna make this a monthly thing. Elijah definitely worked his magic.
Yolondias C.
My friend & I dropped into this awesome spa today by pure accident but are so happy we did! We received the best customer service starting with Liz the Spa Coordinator & ending with our massages. I had the pleasure of receiving services from Tiffan for my pedicure & Eli gave me my massage. I would definitely recommend this spa.
Ga K.
Fantastic massage from elijah!
Heather S.
Great hospitality and offers great advice if your not sure what you want. Ask for Aisha!
Alex B.
If I could leave less than one star, I would. Aggravated to no end that I was given a gift certificate to visit this salon for a 60 minute massage. Being a mother of 4 children means, I don't a whole lot of extra time. Imagine my surprise when I finally realize I am going to have a day to myself and call to schedule an appointment, only to find out they only honor their gift certificates for 6 months. I missed the cut off by a few days and they won't make ANY exception or even offer a discount on service. I have never been somewhere that only honors for 6 months, everywhere else is 1 year. I will never use this place again. I will never send someone else to this place again.
Stasia M.
I have tried a couple of things to fix my skin/muscles on my abdomen after having children, nothing worked; I was ready to give up until I stumbled across this AMAZING salon with super reasonable rates on their Body Treatments. Being the skeptical person I am, I was super hesitant but figured I'd try it and was hooked with the results on my first treatment!! (Also I was advised to drink plenty water and major results would be more defined the next day) Thank you La Ritz for giving me my confidence back!!! Note: Multiple treatments might have to be used to achieve your ideal look but I promise it's worth every cent!!
Mercedes G.
My husband sent me there for a massage and it was awesome! It exceeded my expectations and Digna was amazing. I went in for a massage and ended up adding reflexology, foot detox and pedi. You must go!
Ana S.
They had me book a day in advance, took my card info then I arrive 10 mins early to wait 15 mins past my appt time for her to come out and tell me it's gonna be an additional 15min wait. It's quite sad that they are falling off of their professional atmosphere by over booking clients. Then no apologies or offer to rebook me for a more convenient time. Staff seems polite enough but you get a sense of attitude from their tone. Just very unprofessional for such a seemingly great spa.
Jamaya R.
I had an amazing experience. My very first spa and Marquis was extremely gentle and very respectful. I was very comfortable and I will definitely be back. I had the body scrub and the sweddish massage. Over and over i hoped that it wasn't over lol.
Donna M.
I stumbled on La Ritz while looking for a place to treat myself for my birthday! I got the Special hour massage and deep pore cleansing facial, it was my birthday! I felt so relaxed after the massage. The masseuse was very attentive to my request. The facial was so refreshing and soothing that I didn't realize it had started to storm during my session! I'm in the process of scheduling my next appointment already. Thanks La Ritz Spa and Salon for making this birthday week one to remember..
Vanessa L.
Best massage I ever had in my life! Great job!
Sandi W.
My first time here at La Ritz and I was very pleased. I purchased the Stress and Tension 1 hour massage and what a great purchase!! $50 well spent. Not only was the massage a great experience, the staff was very welcoming. My therapist Marquise was exceptional. I will definitely be back and refer others!
Briana C.
This was my first ever spa experience and it was absolutely lovely! The staff was very nice and helpful. The room that my massage took place in was very very very peaceful and relaxing. If you go I would suggest to ask for Digna, she was very helpful especially since this was my first time. The facility is also very clean. I would recommend this place to anyone. I am definitely going to return. I received a 30 minute Swedish massage and a 30 minute reflexology massage.
Shay T.
i love la ritz, my new love is the brazillian wax. Victoria is really good.
Penny M.
My fiace' bought me pedi and mani for two and i brought my bestie with me. It was wonderful and very relaxing atmosphere and pamela was so sweet. Ill definitely be back.
Tamturner 210
A truly tranquil and professional environment...and the wax service was awesome!
Kip L.
The salon used cheap products for the hair, wasn't very organized or clean. Stylist was in a rush
Deetra T.
I was absolutely impressed....I was looking for a trusted establishment after receiving a less than ideal Brazillian from a previous establishment...Renee did an outstanding job...I booked my next Brazillian before leaving! D.True
Shanira G.
I found this spa on groupon and tried it out and I have to say I loved it and will be going once a month! The Brazilian wax was not as bad as I though it was my first time getting the Brazilian. She made me feel very comfortable and it was easy and not too bad lol! I love it and will be back, thanks so much!
Wanda W.
I had mixed reviews about getting a brazilian wax but despite my reservations I decided to have one. Renae was very professional and even though I thought I would be totally embarrassed, she made me feel comfortable and explained the process thoroughly. Best decision ever to go to La Ritz.
Brittany M.
I really enjoyed my visit and I will definitely be returning for more services.
S. E.
The staff is so pleasant and awesome ! Very professional and soothing environment that relaxes your mind, body , and soul! Will refer people to La Ritz
Shantea L.
Everyone was very friendly! Love Renee! She is awesome!
Teamferg
Since it was my first time I was really nervous but I felt very welcomed by the staff , and left with a great experience
Rosemarie B.
This is the best Brazilian wax that I've had in years, maybe ever! Teisha was so professional & thorough, unlike the many other places I have been. She made everything so painless! I don't think I'll go anywhere else!
Val S.
This was my first time evet getting a Brazilian wax???? I was very nervous but my tech was wonderful! She kept talking to me and provided alot of useful info in reg. to beauty nd taking care of self, which kept me calm and distracted???? I wld recommend anyone who does these waxes to visit! The staff is professional and wonderful nd the facilities are spotless. Beautiful decore!! See you there;)
Anika C.
Went there on October 17, 2015. Had a great experience. Victoria was my aesthetician. She was really nice and made the experience even more comfortable.
Takeya C.
On 10/19/15, I went here to get a Brazilian wax. It was my 2nd time ever getting it done. I absolutely loved it. Best job to date. Renee was so awesome I highly recommend this spa. You won't be disappointed. They rock!!!.
Pamela C.
I had an awesome experience at La Ritz Spa. Cerise has healing hands. She really relaxed me and worked out all of my stress and tension. The atmosphere is tranquil and peaceful. This spa is definitely a winner!
Sherry G.
My experience was AMAZING!! The staff is very professional and friendly!
Tamika C.
My service here was spectacular. Tisha was my tech and she was wonderful. I received the Brazilian wax service and she made me feel as comfortable as possible. I will definitely be returning for another service.
Tiara L.
My husband booked us a couples massage for an anniversary present. They have great customer service and everyone was very friendly. Upon arriving they gave a form to fill out and to choose focus areas for the massage as well as areas that you don't want massaged. I was a little skeptical I was paired with a male massage therapist. But, he was great and did his best to make me feel as comfortable as possible! However, I would suggest that they ask if you are comfortable with a opposite sex therapist because that can affect your experience. My husband loved his massage as well! They did an awesome job! Lastly, we purchased this deal through Groupon and it was advertised as a couple's massage with refreshments, the waiting area did have a plate with a couple of cookies on it so I'm not sure if that was considered refreshments or not but it wasn't really a big deal.
Shayla M.
I hosted a spa party at LA Ritz Spa and Salon and the services was great. Everyone was so nice and made us feel welcome. I loved the fact that they offer spa parties on Sundays when they are close so therefore the spa party is only who you invite. This was a wonderful experience for myself and my friends. They loved it and they are ready to go back. My stress and tension body massage was awesome done by Teisha. I loved everything and enjoyed everything. I felt like a brand new person after I left LA Ritz Spa and Salon. Awesome
Stina R.
I really enjoyed my waxing experience by Renee!! She was very nice and did a great job!! The staff was really friendly!!
Shareen G.
The staff was wonderful! I was in and out quickly and my esthetician was great.
C J.
Me and my friend visited La Ritz Spa and Salon on September 5, 2015. This was my first time having an actually massage. I must say I love this place. The staff was so nice and very professional. The environment was so soothing and calming. My therapist Teisha was AMAZING she did a wonderful job. My friend had the therapist Marquis and we were very pleased with the service we both received. Her and I both expressed that will definitely be returning very soon.
Lakisia B.
My experience was great. The staff was very professional and I plan to go at least once a month now.
Morgan T.
I've been going to La Ritz for about 3 months now and getting my Brazilian wax. It's always been a pleasant experience and not to mention a QUICK one. Victoria, who does my waxing is always so friendly and outgoing and does and awesome job. She's thorough and always makes sure I'm happy with my outcome. The ladies at the front desk are always so nice friendly also. I'm glad I've finally found a place that's close to home where I can get all my beauty needs taken care of. Next I plan to try out a facial!
Crystal H.
I enjoy my experience at La Ritz Spa every time I visit. The staff has been extremely professional & helpful each time. I have yet to see the same masseuse for my massage but they've all been great. Very a attentive and thorough. At my latest session, Marquis was my therapist and he did an excellent job. He was very respectful and listened carefully to the areas that I needed work on. I highly recommend La Ritz Spa. I can't speak on any of the several other services that they provide, but the massages are fantastic.
Brynn
Precious did a good job on my massage and facial. Can\\\'t wait to go back next week.
Ashlyn L.
Today was my first visit. Let's just say my visit was AMAZING! I throughly enjoyed my massage, facial, and hand/foot treatment. The staff was knowledgable and I was very pleased with my service. I will be returning soon.
Lauri B.
I have been trying to find a nice place to have a relaxing massage, and I found it here. Everyone was so nice from the front desk back to Katie who gave me the massage. It was one of the best massages I've had. I will definitely be coming back.
Tracey V.
I have been to La Ritz on multiple occasions and each time I have had a wonderful experience. The staff is very warm and welcoming, which only enhances the relaxing atmosphere. Although the building is relatively small, the rooms are well organized and comfortable for the services being provided. The pricing and the frequent specials make this an affordable option for those of us who want to make stress management a priority on a tight budget.
Tiffany B.
I treated myself to a much needed spa day, and couldn't have chosen a better establishment. Precious White was absolutely phenomenal. The atmosphere was calming, and professional, and I couldn't have asked for better service!
Laura T.
Staff was wonderful! I will definitely be going back.
Carolyn S.
Had a full body stress and tension massage with Renee today and it was wonderful. I've been to La Ritz several times and she was the best....I will definitely request her as my masseuse the next time I visit.
Stephanie G.
Excellent massage and customer service was outstanding. Everyone is friendly and professional. I am looking forward to my next appointment.
Akilah A.
I took my fiance to La Ritz and we both got massages. We loved it, will definetly book another appointment. The environment was soothing and inviting. The massage therapists knew what they were doing and worked out the areas needing attention. We both felt great afterwards. I have recommended them to all of my friends.
Lorna H.
My back was hurting very bad, so I scheduled a same-day massage. Everywhere else was booked because it was Mother's Day weekend, so I felt so lucky to be able to schedule something. Once at LA RITZ I waited for a while past my scheduled appointment (about 15 minutes), but it was well worth it! Marquis, my masseur, worked some magic. I was praying all while he worked on my back, and as they say "prayer changes things." My back feels so much better. I was barely able to lay down before my appointment. I was so much better the very next day. A really good experience.
Lisa C.
I love this place. It is my getaway close to home. Massages by the men are AWESOME. If you are in need of a good facial, they keep my skin looking flawless! This is a nice, clean and peaceful place to relax and be pampered.
Yolande L.
If you are looking for a Superb Deep Cleansing Facial, look no further than La Ritz Spa & Salon in Conyers, GA. You are guaranteed to receive a High Quality Spa Treatment at affordable prices. Excellent service in a Serene environment. The staff is always Courteous and Professional; I am on visit three and my adult acne has finally started to disappear after years of problems. Make your appointment today because they stay busy.
Jessica W.
Had a really great experience!! Got the stress and tension therapy massage with extra attention to my back and shoulders (had a baby a couple of months ago and needed that!) and it was sooo relaxing and felt amazing. Hoping to go back for a facial in the near future!
Kim H.
I had a wonderful experince with the staff from making my appointments, to checking in, to Tesha giving my facial and Markis doing my deep tissue massage. They were all very cordial, informative, and the massages were done in a very rigiuos but professional way. I will be back. My only complaint would be when a facial is being perform that she she gain perfission to do any extractions before doing them. It was a surprise extra 25 bill when we came out. But I will be back along with my girls will be back too. Great, great staff.
Corshell W.
I went to La Ritz for the first time after a long week of work & it was such a great experience and much needed. The environment is so peace & professional. The staff was so kind & helpful. They showed me the perfect massage that I needed in order to become a better me! I would highly recommend this spa, ill definitely be going back soon!
Quinlandrea S.
Had a great experience staff was very friendly and massage was a wonderful experience as well as the facial will recommend to family and friends
Nyree J.
Professional, courteous, and inviting! Swedish massage for the whole body and extra attention to the hands and feet. Loved it!
Morgan U.
Brittnee did my facial today! She was so nice and did a wonderful job on my facial! Request her on your next visit she was amazing!
Alicia B.
I have passed by this place for YEARS!! It was not until this past Saturday, I visited the spa (thanks to Google reviews). The reviews were on point. Very nice setup, great customer service, ambiance, and tranquility. The prices are a little below market prices. VICTORIA, gave a great massage and was very PROFESSIONAL (#notallkingduringthesession)! Thanks ladies! I look forward to coming back soon.
Lawanda C.
My husband and I got a couples massage. This was his first time at a spa. He thoroughly enjoyed it! Overall, we had a terrific time. I will definitely go back.
Quinton B.
The spa has been very helpful and thorough in scheduling and customer service. The website is very comprehensive and they catered to the client's needs completely...TOTAL BLISS
Positive On P.
I took my boyfriend here as part of a Christmas present and it was really wonderful. The ambiance of the room from the moment we walked in was very calming and relaxing. The staff was friendly and helpful and the massage I received was wonderful I felt renewed when I walked out of this place and I would definitely go back. If getting a massage ask for Marquis, he was amazing, just enough pressure! I will certainly be requesting him when I go back :)
Tina G.
This was one of the best massage experience that I've had in quite sometime. I wasn't expecting the wonderful for service , and quite frankly because so many people complain about the lack of customer service in this area I was unconsciously thinking this is what to expect. Tylonda was absolutely a professional and exceeded my expectations. You have a true gem and asset in your business. Tina
Jasmyn Z.
I enjoyed my experience at La Ritz Spa! Marquis was my masseuse and he was excellent and professional. The prices were extremely reasonable. I just wish they offered a more customizable experience (ie additional time allotments, aroma therapy added to other types of massage, natural massage oils). Overall, the experience was nice, and I will be back next time I visit ATL!
Lucía D.
Teisha is the best aesthetician at La Ritz! She waxes my full legs, bikini & underarms in under an hour! She is fast as lightning, but still extremely thorough. Her exceptional service and personality will keep me coming back.
Ronald J.
Just what I need it after months long on the road. The massage was great and did a facial for the first time. Definitely would do it again. Don't know why it took me so long to come back ;)
Amber D.
After reading the reviews, maybe I came in on the wrong day. I did NOT enjoy this "experience" at all! This was supposed to be my birthday surprise. I had been needing a mani-pedi and my eyebrows waxed, so this was perfect! BUT, after booking the package on their site then coming in, we were informed the nail tech was not in, she only works Thursdays, and they would not refund that portion of the package. The only solution offered was to select an alternative process. Management never got involved. We asked how long the whole process would take, we were told no more than 2 hrs, but maybe more like 1.5 hrs. There were 3 staff members in the waiting area having a casual conversation, meanwhile the water machine was just about out. Instead of replacing the water, we were told "It should be a little bit more in there." After squeezing the VERY last drop of water out, it was time to go back. Even with zero other people in there, I still had a small wait. Now, I've been to spas before, so I know what to expect..a relaxing and comfortable experience. What I got, felt closer to a doctor visit. During the SEVERAL facial treatments, there was no explanation of services. The only conversation was whether I drink enough water, and to "relax my face" during treatments. I was not informed of any of the products she was using, what they did, how they worked, etc. She attempted to wax my eyebrows, but decided my "natural arch was beautiful" so she opted to just clean them up a bit. I now have to make an additional appt at my regular shop to have that done. Next, the foot detox, the alternative provided in lieu of the mani-pedi. Basically, you take your crate of clothes into the next room and sit on a couch with your feet in a tub of water for 45 mins. She came in periodically to check the remaining time and to NOW show me products she used.. oh yeah, so I could purchase them. NO thanks. After the foot bath was the massage. It was ok. Leading up to it was awkward. I didn't realize the masseuse was male, but by now I was just ready to get it over with and go home. He offered a female masseuse. The esthetician came to see what the problem was, but her tone was that of a school principal. Finally I was done and ready to go. I looked at my phone for the first time, I had been there for 4 hrs after nothing more than a face mask, massage, and foot bath. I later learned the staff decided to keep me there longer as an apology for not providing the mani-pedi. Needless to say, I won't be back. I'd gladly continue driving to Buckhead.
Derykka M.
I LOVE this spa! I've had 2 massages there so far, and both therapist were great! The business is clean, the atmosphere is relaxing, and the customer service is awesome. They also have great packages for the holidays...I bought one for myself and one for my mom. I'm excited about finding such a wonderful business within just a few miles of my home.
Anderson A.
I haven't used any services here except the massage. The personnel are very polite and professional and definitely know what they're doing. I have yet to have a less than satisfactory experience here. I also like that they do reservation reminders via email. Additionally, you can choose to have a green receipt emailed to you as well. Again, this is a great place to go and it's open 7 days a week.
Brooke D.
I have been going to La Ritz for about a year now and can't go anywhere else. Mrs. Teisha does a fantastic job on my eyebrows. She takes her time and makes sure I am pleased with it before I pay. The other staff is always pleasant also.
Lamia P.
My mother's 50th birthday was this year I wanted to do something relaxing and special for her day. One of my choices was to find a spa, I chose La ritz. The experience here was wonderful they definitely delivered on making my mother's birthday a surprising and relaxing day.
Courtnee H.
My mother and I came here for her birthday and she really enjoyed the message, manicure, and pedicure. The entire staff was professional, friendly, and outgoing. She and I will be back!!!
Dm B.
I have used the massage, hair and makeup services at La Ritz and have been overall pleased with the services and quality. I enjoy the atmosphere of the salon. The people are friendly and accommodating. I would recommend LaRitz.
Russell H.
I have been getting massages for a long time and have been to many different places and let me tell you that La Ritz Spa is my favorite to date, the people here are friendly and the massages are out of this world. I would suggest that if your in the area and want to treat yourself to a wonderful massage you need to give it a shot you wont be sorry !!!
S E.
I have had facials and massages at La Ritz since their initial opening in Conyers. The staff is gracious and the clinicians are experts. I highly recommend.
Christopher T.
I've been to La Ritz Spa twice. Don't let the fact that it is located in an outdoor strip mall disuade you from going! Once inside the hustle & bustle of the outdoors is gone. The environment is very relaxing and the staff are great! A convenient location if you are in the Conyers area. No need to go all the way to Stone Mountain or into town for a great massage!
Gloria L.
My husband surprised me with a gift of a prenatal massage, facial, and paraffin wax hand and feet dip. It was quiet and peaceful. The staff was friendly and professional. The services were excellent.
Kathy H.
I had a great experience. Received a mani / pedi gift and it was a wonderful and relaxing experience. I recommend to all and remember as Mothers Day is coming up I think it makes a great gift!
Diane R.
I purchased a package for my mother for Mother's Day last year and she absolutely enjoyed it. She couldn't do the manicure, pedicure and massage the same day, but she said she enjoyed them all. It was just what she needed. She is looking forward in returning for more services.
Nolana B.
I have been going here for years. I love it each time I visit! I always receive great service no matter if it is a massage, facial, manicure or hair cut. I would highly recommend LA RITZ SPA & SALON. They offer a variety of services, so there is something for everyone :)
Alondria B.
My very first time visiting a spa and I must say I was treated like a queen and I enjoyed all of the services that were provided to me. I felt so relaxed and at peace from the moment I walked in. The waxing which I thought would be super painful wasn't as bad as I thought. The facial was AMAZING, the massage oh the massage GREAT!! Foot reflexology WONDERFUL and the manicure & pedicure I received put the icing on top of a wonderful spa day!!! I will be visiting again!!! & I can't wait!!!
Yolanda J.
I was looking online for a massage therapist when I stumbled upon LA RITZ SPA & SALON. After reading every review, and not a SINGLE one was negative, I knew that I had to try it out for myself. OMG!!!!!! When I tell you that they exceeded my expectations, they did..... I made an appointment with Teisha first based solely off reviews.......... but I always keep an open mind to give everyone a chance, just in case you need a service and your personal preference isn't available. But at any rate, She was exactly as the prevoius reviews described and even better. She was very professional, giving specific details to the problem areas that I indicated were bothering me. She took her time, never rushing, I was relaxed immediately by the soft, warm, quiet sounds, the pleasant atmosphere, and was able to fully enjoy my entire hr. of service.... If you have been looking, maybe never had one, or need one close by, and affordable, I'm telling you, go and see for yourself.. You won't be disappointed.... I feel so rejuvenated and my body is so relaxed. I ended up obtaining one of their membership "specials"........
Taqueilla Ivey F.
I came in for my second time experience with Tesha (cant remember who I had before), and she was PERFECT! I definitely need to take more time to get massages. She was able to tell all of my areas of tension and massage technique was just right...deep enough to really get into my muscles (my neck/shoulder area is always sore), but light enough where I was not in pain. I felt a sincere sense of relief and I will gladly go back to her time and time again when my schedule permits. I look forward to trying all different kinds of massage and detox services.
Leah M.
I had a excellent experience at La Ritz Spa. I got the massage with a very soothing facial that it even put me to sleep. Teisha has very magical hands and they are always running awesome specials! I strongly suggest visiting there!
