Poor experience, staff was unprofessional
Poor experience, staff was unprofessional
Best place for massage in Islamabad Definitely one of the best massage spa in Islamabad. Very good environment, friendly and experienced professional staff. Management is very friendly and professional. I have been at almost all the spa in Islamabad from last 2-3 years. But Serenity’s Spa is the best. One more thing to add their booking system, website everything is explained. You can book your appointment in few clicks. I have to add few things for improvement 1- open other branches so that more people can access like Bahria, DHA , F6,7 and other cities 2- Add more services like pedicure etc Must visit this spa. 3- Add 1-2 Russian therapists :-) 4- give discount to regular customers ( they gave me 10% :-) ?????? I recommend this spa as must visit place in a very less time they beat other spas.
So i visited the other day with my friend and we had a great experience in that spa. We was given coffee which was very generous of the management as well as we were strictly asked to follow the Covid Sop which i really wanted to mention in this review. We felt sense of health there. Our therapist were Maria and aimee. They really know what they are doing and are very kind. My neck was stress free right after the therapy. 100% recommended! Surely visiting again.
Muhammad Aamir I.
was Not Good response
Had an experience today for the massage session at Serenity SPA it was an awesome experience specially if you are sportsman and and after heavy day on field you want to relax your muscles in order to be recovered for next day this is the place to visit. My Therapist was Dr. Maria extremely professional and an expert of her field. Overall the venue is very decent and clean and highly recommended.
Best SPA in city. Great experience of massage in Islamabad for the first time. Hygienic and soothing environment made my session quite relaxing. 10 out of 10 from my side. Surely will come again ??
Just had a wonderful experience at Serenity with Dr. Maria. She was very professional and knew how to deal with the problems i mentioned. I'd give this experience a 10/10 and would definitely recommend her therapy if you're visiting this spa. Kudos!
Best Spa in Islamabad I really like and enjoy
Its the Best Spa in the town, I have been visited today & before. I have really good experience. Previously I had 2 sessions with Dr. Maria Khan, 1 for Thai and 1 for Swedish, she is well experienced, quite professional, nice personality and very very good therapist. Today unfortunately she was busy so the manager booked my session with Miss Teemar, She is also a nice personality and good therapist Spa have a cool & nice environment. Completely professional and well trained staff. Guys if you need a best massage in town so I am highly recommending The Serenity Spa for its good therapy/massage ???? ???? ???? ????
Good experience of couple massage Hygiene place Coffee was good Surely visit again ?
I enjoyed my session, massage is professional. Good and hygiene environment. Coffee was extraordinary. Keep it up guys
I am a regular customer of this spa ever since it opened in F11 markaz. I visited this place again after a year and a half and found the staff has changed. Before it use to be clean place with fresh towels and scented rooms but now oil soaked smelly towels wrapped around the table you are putting your face on. Only good thing I found is staff still knows how to massage. The rates have gone up and the cleanliness has gone way down. The management should improve on cleanliness and hygiene standards radically before I am going to visit this place again. Just a note: room four should also have a shower and not make the oil soaked customer walk all the way to the left aisle.
Goods : Reception Easy Appointment Bads : °Masseuse lack of professionalism, hygiene and mobile usage ° Breaks for bringing oils and drinking water # Massage is the essenceof this whole exercise, it is suggested to hire/ train pro staff.
I had back pain in eft side of the body, upon discussion with receptionist he suggested me to go for deep tissue massage. Taking his suggestion i took 90 minutes deep tissue spa, the therapist was professional and friendly, she actually spent complete 90 minutes on the massage, normally what i have experienced is that when you take 90 minutes massage the actual massage is only 60-70 minutes, remaining time they keep for shower & changing. Completely satisfied with the massage and would recommend totally. Only one thing which was a downside that I could hear the staff chit chat voices in my room, for which the therapist went outside and asked them to stop talking or change the place. Would go there again for sure.
Very good experience ????
Simply amazing ??????????
Wonderful time of my life over here in Serenity Spa. My session was quite well and serene environment gave me relaxation. 10/10 from my side and thanks for coffee
Doesn't offer special services ????
Surely the best massage centre in Islamabad
Tranquil ambiance and trained staff. Good place to relax your body and mind
A splendid place to have professional massage therapy, My session was awesome and I feel relax after therapy. Must visit place for couples ? thanks for the hospitality
Good ambiance, clean environment, skilled masseuses.... Thumbs up.
Fire Fly Fire F.
Surely this spa is best. specially they have good environment against coronna virus. rates are good as compared to their services. staff is neat and clean and expert. management is good. They have very good booking system. i booked my appointment with 2-3 clicks. all good Bingo!
Hygienically neat and clean relaxing environment. Therapist was trained and lot of knowledge about therapy. I enjoyed my session today and will come again. Must visit place for both his and her. I gave 10/10
Hard work !!!
Wao just wao. Extremely professionals, nice environment, clean and environment. must visit place for those who likes good massage. feels like you are in some foreign place. well done boys!
Serenity Spa Islamabad is the BEST Spa in Pakistan. ohh but they currently have only one branch in Islamabad. I wish they open multiple branches in Lahore, islamabad, karachi and peshawar and Quetta so that as i travel a lot so i should be able to get massage from serenity spa . Management of the spa is very professional and they treat very pleasantly. Environment is very clean. nice fragrances and aroma of oils, therapists are very professional and you feel like you are somewhere in ancient times and feeling like a King. Rates are good as compared to their service standard. One more secret --- Do not try to even ask for extra service. While i was waiting in waiting area they welcomed customer very pleasantly but when that customer asked for extra service . management was like they even do not know them -:) That's great. Location is easy to access. They have very good IT system. Website and booking system are easy to use and one can book appointment in few clicks. I saw 1 female client and it felt good that they provide clean secure environment therefore even female Pakistani client don't hesitate to visit. Must visit place if you like Good massage. Thanks guys
Good & relaxing atmosphere, great service... I’ve had massage service in different countries around the world on a regular basis & different kinds, with this experience of mine I must say that ROMA was an abslutely GREAT masseuse!!! She really knows her job very well! Would recommend her to anyone who is in need of an ACTUAL massage session for relaxation or with muscle/nerve pain. My sessions with her in particular were more than satisfactory, a delightful experience every time, all I wanted afterwards was to go to bed & sleep! Lol
(Translated by Google) Shahid (Original) Shahid
The place and the environment is very good i must said to others u should to go there for a massage u feel relax
Very good experience _ professional staff_ really enjoy my massage therapy _ warm welcome_ Neat and clean spa rooms I gave 10/10 Strongly Recommended
Very good massage
Muhammad Adil K.
Nice atmosphere and friendly staff. Rates are good as well. Make sure to ask the receptionist to assign you an experienced therapist and not some newbie. They seem to have both. Overall, it's okay-ish.
I must say that Serenity Spa is the best Spa ever I wittnessed in the Twin Cities ?? Had wonderful experience, loved the ambience and environment ???? I will add more that you have really very well trained and professional staff ???? Definitely will visit again ??
I really enjoyed my session of Deep Tissue Masaage. One thing I want to mention here that I am specially impressed by your warm welcoming staff at reception and afcourse the therapist I forgot the name but she was well known about the pressure points. I recommend Serenity SPA must visit place :*
Awesome experience. Nice and professional staff. clean environment and nice management. all good. 10/10. Cheers
Amazing Staff !!! Superb work ... found the service best in town. Loved your ambience , privacy , standard and hospitality. Definitely will visit again and will recommend in my friends circle.
It was a beautiful place & neat, clean peaceful environment, therapist was professionally trained, I love that place & enjoyed my therapy, I will recommend to visit this place once then u will be addicted to this loving place, as its better than every spa I have visited earlier in Islamabad
Surely one of the best massage spa. I really enjoyed their professional massage services. Environment is 10/10. Management and staff is professional and very good. I got 1+ hour massage from one of their therapist who was very amazing and she thoroughly knows what she is doing. Location is accessible. Manager who booked my appointment was very professional and charming. I highly recommend that one must visit this awesome spa. Oh I remember the name of therapists was Aiman. Thanks again. Will be visiting soon. Cheers!
Management is good, environment is very relaxing. I recommend you must visit this new spa in F11 islamabad
Wonderful ambiance!! So clean and healthy environment and staff is warm welcoming. I'll be here again. Keep this standard guy's
Had really great experience over here. Simply loved your environment, therapists and standard. Please keep the same standard atleast I have never seen any spa like yours in my life. I wish google have more then 5 stars I would love to do that. Welldone Team Serenity ????
Have good experience neat n clean atmosphere, professional staff coffee was extra ordinary
Great place Serenity!!. I have been suffering lately from a lot of back pain due to long hours of sitting on a chair in my office. I was suggested this place by a friend and thought of giving it a try. So here I am witnessing the quality of services they offer. I must give 5 star to hospitality and warm welcoming staff. Massage was good, relaxing and professional that helped me a lot. I'll be here again IA. Thank you
Worst experience Very Bad staff n bad services
I had the most wonderful experience at the serenity spa. I just loved the massage, ambience, environment and staff...i will love to visit serenity spa again....... It was just perfect... ????
I must say serenity spa is not only the best spa in islamabad but also is the best spa in whole Pakistan.... Loved the massage .. ??
Wonderful... you guys deserve more then 5 Stars... Love the ambience and standard...You have well trained and professional therapists which I never see in any Spa in Islamabad/Bahria Town. I wish you best of luck... Hats off to your hospitality, standard and everything. Thanks for the complimentary Moroccon Mint green tea...
Surely the best massage salon I have tried in Islamabad! Amazing massage! Nice salon, clean and friendly staff. Farwa was very professional and did an amazing job! I will be back... ????????
The most wonderful Spa ever I visited in Pakistan. The ambience, environment, standard and therapists are fabulous. Strongly recommended
Awesome service. Website is extra beautiful. Great work guys. Services are awesome.
Amazing Spa in F11 Islamabad I like it good management and clean atmosphere I really enjoy my therapy ??????
It's amazing place good management I really enjoyed the therapy with my siso 10/10??????????
It's very relaxing atmosphere Massage bhut acha tha staff bhut acha tha or many massage enjoy kya
Xabib The Humble O.
I rate Serenity the best spa, it was my first time in islamabad to go to massage and they give 100% welcoming me their place. First they are good in contacting new customer and helping him to reach the spa then when you reach the place they have good environment, nice hospitality and wise and experience staff. Iam sure when you go there you will come back home happy???? management was the best of all????
Awesome experience. Cool place to relax
Great experience. Professional staff and welcoming ambience. I left Sanios and joined Serenity and will recommend the same to all.
Mohammad Ayaz A.
Best services and having well experienced staff .....Love it
They are very professional and provided best services. You guys must open branch in Lahore.
(Translated by Google) Bakra kat kay bohut thak gaya tha, serenity spa ja kay massage karaya to sari thakawat door ho gayi. Bakray na thakaya, serenity spa me ja kay maza aya. (Original) Bakra kat kay bohut thak gaya tha,serenity spa ja kay massage karaya to sari thakawat door ho gayi. Bakray na thakaya, serenity spa me ja kay maza aya.
I am in love with this spa. It is the best spa I have ever visited.......message was very relaxing. I am feeling full of life.
A Google U.
Good ambiance...and very relaxing atmosphere!must visit this place
SIMPLY, I AM AMAZED. Brilliant indeed. Love your spa, love your ambience and would love to come again and again
I really like it. I would refer to everyone who is interested.it was my First but very good experience.
Faisal Khan K.
Felt like I am in Dubai's Spa ? Great ambience, great environment and well trained therapists. Will visit again n again...
I have personally Visited Serenity Spa. Serinity Spa have very Peacefull environment and I would suggest People to visited the Serenity Spa...????
It's beautiful place. I visited lot of SPAs but Serenity SPA is amazing :* Professional staff I ever met <3 keep it up boys :*
Really had great experience over here. 5 stars for your Spa. 5 stars for the ambience. 5 stars for the the environment. 5 stars for everything. So far best Spa services I had in Islamabad ??
I have tried many spas, Serenity Spa is best so far. They are very Welcoming, they have Professional Staff, Ambience, Environment and their Therapies are more than perfect. Will visit you soon and will visit again and again.
The most serene spa in Islamabad.. Very relaxing and comforting therapy.. Would highly recommend this place
Worth visiting place. Loved the ambience, therapies and the environment. I wish I could give you more thn 5 stars . Anyhow keep the same standard. Welldone
I think it is the most relaxing spa in Pakistan
very professional and best services.
It is very relaxing and I love it
Very good environment and had a good experience here, Keep it up guys <3 :*
Serenity spas is the best spa in Town. They are very professional, staff is experienced and professional. Environment is very nice. I give 10/10.
Service was excellent. My therapist immediately identified the need for a deep tissue massage as my back had too many knots. I gladly switched from a Swedish since it was absolutely worth it! . Canâ€™t wait to return.