I had my first ever sugaring appt today with Rachel. As someone who has been waxing only for over 10 years I had no idea what to expect but it was AWESOME! Rachel is very skilled, quick, Professional, and personable! I'm excited and happy to say that I am now a sugaring addict! Also I wanted to take the time to state that the front desk staff is amazing as well! William was able to accommodate my last minute appt request same day! I was immediately welcomed by name and offered water or tea and escorted to the beautiful waiting area to fill out a questionnaire. Not gonna lie I felt like a total Princess in that spa! It was beautiful and relaxing. Bravo to Penelope and The Beauty Bar for a great experience from beginning to end.