Reviews
Kavee R.
I loved this place pre COVID but now they're disorganized. I requested an in home massage and specified that I wanted the masseur to wear a mask. At the last moment on the day of the massage I got a call that the masseur didn't want to wear a mask. I requested someone else and the appointment was rescheduled for two weeks later. No one showed up on the day of. There seems to be a lack of communication between scheduler and masseuse. Additionally I had an in office visit and the masseur Angela was so rough that I was in pain for two days afterwards. I even mentioned that I was in pain during the massage and she kept massaging the same area. She also tried to shortchange me on the time allotted because I was late but after I insisted that she cut the session short by only the minutes I was late she relented for a few more minutes. When I mentioned this to the front desk they patronized me by telling me she may have decided to do this because I didn't need more than 20 minutes. I had also requested that she wear a mask when scheduling. She seemed surprised when I requested it at the time of the massage and wore it under her nose the entire time. Everyone here is personable but they have no idea how to treat customers in terms of service and seem to have no idea on how to manage staff.
Rakiba K.
I’ve been a member for 8 or 9 months now. I’ll say this, I didn’t think I’d keep being a member past the winter but here I am and it’s June. As a mom and care giver Somatic makes me feel whole and it’s the one session a month I look forward to knowing it’s my appointment day. Their therapists and estheticians are skilled, knowledgeable and so helpful. Really is a therapeutic experience that is rejuvenating and restorative.
Kavee R.
I loved this place pre COVID but now they're disorganized. I requested an in home massage and specified that I wanted the masseur to wear a mask. At the last moment on the day of the massage I got a call that the masseur didn't want to wear a mask. I requested someone else and the appointment was rescheduled for two weeks later. No one showed up on the day of. There seems to be a lack of communication between scheduler and masseuse. Additionally I had an in office visit and the masseur Angela was so rough that I was in pain for two days afterwards. I even mentioned that I was in pain during the massage and she kept massaging the same area. She also tried to shortchange me on the time allotted because I was late but after I insisted that she cut the session short by only the minutes I was late she relented for a few more minutes. When I mentioned this to the front desk they patronized me by telling me she may have decided to do this because I didn't need more than 20 minutes. I had also requested that she wear a mask when scheduling. She seemed surprised when I requested it at the time of the massage and wore it under her nose the entire time. Everyone here is personable but they have no idea how to treat customers in terms of service and seem to have no idea on how to manage staff.
Rakiba K.
I’ve been a member for 8 or 9 months now. I’ll say this, I didn’t think I’d keep being a member past the winter but here I am and it’s June. As a mom and care giver Somatic makes me feel whole and it’s the one session a month I look forward to knowing it’s my appointment day. Their therapists and estheticians are skilled, knowledgeable and so helpful. Really is a therapeutic experience that is rejuvenating and restorative.
Kia J.
Spa was excellent and I loved the tea and biscuits in the waiting room while we filled out our info. Our masseuse were great for our 90 min couple massage. Then we were given a little bag of goodies as appreciation for our 1st time going there. And to top it off, it's black owned!
Jason “Chinkster” D.
This place is not owned by black people & definitely don't hear any black people working there. So how do they identify as black own business ????
Marsha J.
Great atmosphere and service. My masseuse was Angela and she was great. Will definitely make this a regular part on my self care.
Linsey M.
It was good. I came with a friend for a day of relaxation. My massage was good, but I didn't really feel like the areas I asked to be worked, were worked. Also it could just be me, as a massage therapist myself, sometimes it's hard to relax into a massage without nitpicking. My friend had a good time as well. She just mentioned that her technicians talked a bit too much.
Aquilino C.
Unable to book appt without providing credit card information on the website. I was not able to see availability for the date I wanted for a prenatal massage for my wife. I called twice and the called was ended immediately without any notice.
Eddie S.
The experience was like no other! Excellent hidden gem.
Alicia Z.
If I could give 10 stars I would. This place hands down absolutely rocks! I was super tense and came out feeling like jelly. We even got a parting gift. Worth every penny! Super accommodating. You need to come here. Life changing.
Caroline F.
Best run massage place I've been a customer for over ten years.
Sue S.
Clean, good massage, very relaxing
Trisha C.
had a terrible experience today. I booked a hot stone massage with Angela. I left there in so much pain. No one should be in that much pain after a massage. After getting undressed, I hop into a freezing cold bed. That is unusual for a spa bed. Normally it's heat. She comes in and before we start, she asks me if I would like the bed to be heated. I said yes, especially since the room is really cold. It's also relaxing in a warm bed. The bed remained cold the entire time. I tell her a little while after we started. I say the bed hasn't warmed up yet. She tried to turn it on again. I just think the heater was broken because she really did try. So now I am in a cold room in a cold bed. The massage itself was terrible. She started by drowning me in oil. It was soooooo much oil. All I can think of is how much product she is wasting and it's not even my business. It is dripping all over me. It even drips on the sheet. Now the sheet is wet and with the coldness of the room, I have a couple of extra cold wet spot i have to avoid with my body. She starts with my back and is just washing my back with the oil. Moving it vigorously in circles and splashing oil everywhere. How is this a massage? She then starts pressing really hard. Especially on my neck. Basically giving me a deep tissue massage. I tell her it hurts and I just want a relaxing massage. She still continues pressing really hard. I know deep tissue massages are like that, but I already said it hurts and don't like pressure point massages. It was booked to relax not fix something. She asks me if it still hurts, I am flinching at this point, I say yes. She continues still pressing and harder now. She asks again after a minute. I just said no, then she stopped and continued somewhere else. Eventually i figured to say no when she asks if it hurts because that's when she will stop. The stones were not even hot. It wasn't even warm. Only thing hot was when it turned over, she put something hot under my neck. After the massage I'm in so much pain I cannot move. Luckily I have a muscle relaxant for me to take. I can't even lift my left arm. I was going to give this appointment to my mom and I'm glad I didn't. I would have been embarrassed. My mom was going to book for tomorrow, now she's not booking. I gave two stars because I cannot say this place is bad. Angela today was a nightmare. I couldn't wait for it to be over. However, I did get a medical massage from here a couple of months ago from Jenny. It was amazing. I was so relaxed even though it was a medical message. I didn't leave in pain. You would think I would be in pain after a medical massage more than a hot stone. Jenny knew what she was doing. Since these are the only two services I got, I don't know what to think. Could be just one bad masseuse or just one good one. Oh and their price is incorrect on the app. It says $65 but when I went to pay, she was charging me $120. They honored the price but they need to fix it. If my mom took this appointment, she would have been angry with me for having her pay almost double what I told her. If you are going to book with them, book with Jenny. I also didn't realize that their products expired till I needed to use it. Don't buy their products. I was thinking of trying again but not anymore
Nique B.
Went here once and the customer service was lovely. I just think the facial should have lasted longer. Was suppose to be an hour nut was more like 30 mins.
Christine S.
Talented massage therapist who really try to help with the soreness or aches. Professional staff who are very accommodating and they care covid conscious and very clean
Lidia M.
A great place for massage therapy. Their staff is wonderful!
Megan D.
I had the greatest experience, I went in for a hydro cleaning facial and received a whole experience. The room was nicely dimmed and the bed where I received the facial had a blanket to keep me warm. Faiza was amazing I’m definitely going back and I’ll be buying gift cards for friends and family. Everything was up to code with Covid precautions I really had a great time.
Darlene J.
Highly recommended! Jorge Santos relieved the knots and tensions on my shoulders and lower back as I am an avid kickboxing enthusiast. Professional and certified massage therapist in a clean and calm ambience. My first massage experience was with Massage Envy that left me stressed and dissatisfied that I was fearful to try another place. I am so glad to have found Somatic. Great quality, value and service. I returned and had Debbie ease my body aches. I found out they offered a membership plan! I'm hooked and now a member.
Deirdre M.
Just got a massage with Jenny. She was amazing. My back is such a mess and I left there feeling like a new lady. However, I didn't bring enough money to leave a good enough tip. So Jenny if you see this, I promise to make it up to you. I'm sorry.....would 100% recommend.
Felicia Beharry M.
Great place for massage therapy. All employees are so nice and helpful. Highly recommend.
N.
I'm very disappointed with my service from Somatic Spa. I was a loyal customer for many years, and used to go to their old location in New Hyde park. I loyally followed them to their new location in Floral Park because I like some of their masseuses (especially Jenny), but I decided that I can no longer deal with their rude receptionists. This is not a one- time issue. The receptionists habitually pick up when you call, say "Hello, welcome to Som..." and hang up on you! When you try to call back, they let the phone ring off the hook!! How frustrating! What a shame, bringing down an entire business. I was literally in the middle of signing up for their wellness program so that I can come even more regularly, but having to deal with a business run like that is totally not worth it. Especially when you're in the business of alleviating stress. If it was a one time thing, I'd understand, but the consistency is appalling. I'm looking for another place with more professional service.
Abiola I.
I was given a gift certificate from lthe nurses @MSQ hospital. One nurse Ludi highly recommended this place. On my first visit it was an awesome experience. I had my massage done by Cameron it was so relaxing. He knows exactly what he doing.I immediately joined the club????. My second visit I had a facial done by Faiza OMG I looked much better when I left????. The Staff is friendly and professional. The place is clean and the aroma soothing. I will be going twice a month for my massage and facial. The young lady at front desk was very nice to me as well. I changed my appointment about five times and she was always polite. I went for my third visit and had a massage from Sophia. OMG. This girl hands are gifted. I went in with shoulder pain. .I felt I could swim when I left.
Nina D.
I am a member here. People are great, it's pretty and clean, and I think it's a great deal.
Christina D.
The best massages ever. Extremely clean and friendly.
Sharlotte S.
A warm environment but after the 60mins massage, but in the evening I cannot sit on the chair my back is sore, worst of all I couldn't sleep on my back ,I really don't think this is how a massage suppose to feel, I had this massage 12:30pm yesterday. By 5pm I was getting so much back pain and still I don't know how much longer I have to deal with it. I'm don't think I want a massage at this place again, it's the elbow pressure on the back causing the pain
Daniella S.
Zen vibe when you walk in the door. Dimmed gentle lighting, relaxing music, aromatherapy wafting the stillness and plenty of rooms to ensure available appointments. Plenty of options to soothe your tired weary muscles and bones. Try the steam. Get your add one. Opt for membership and save. I go here for Deimy, my go-to-masseuse I trust and rely on for a knowledgeable massage but I'm sure the other therapists are as awesome. My drill: massage then steam it out. CBD oil for extra mellow. They offer some of the most advanced techniques and for this I love this place
Gregory P.
Great massage
Jayeeta M.
I cannot say enough good things about Somatic Massage .... Wonderfully friendly staff, relaxingly beautiful environment, and A+ service. Massage, steam therapy, reflexology, facial, you name it, they have it. The ever-smiling staffs at the front desk are an added bonus. Membership plans are very affordable and the member perks totally make up for the monthly dues. Try them out without a second thought and see for yourselves ... Then do not forget to get a membership.
Jennifer C.
Can’t wait to go back. The massage i got was TOTALLY worth every penny. I felt like new afterwards
Eva B.
Although I’ve been going here for years and love my massages with Angie - due to horrible customer service from front desk and “new” policies since moving to new location I will no longer be returning
Zak C.
Massage felt more like a stretch than a massage
Susan S.
From time you Enter the Door there is a Warmth of Welcome . Thank you for Always making me feel Special and Relax. Rachael. Cameron. Liu you're the best. and Falza..
Mb
The best massage and therapist you will ever have.
Tracy R.
I have been going to somatic spa for over a year now and it is absolutely one of the best spas that I have come across. I have been doing facials for the last ten years and never committed to one person until I met the aesthetician Faiza that works at somatic spa. She is by far the best aesthetician I have had. She pays attention to all your skin needs and really gives you the best treatment you could ask for. She gives you ideal treatment plans to do at home and provides a ton of knowledge when it comes to achieving your best look. She has worked with all skin types and I am completely confident that no matter what my skin is going through she can help make it better. She is wonderful and so is everyone else that works at somatic spa.
Gina T.
Was always satisfied after appointments here. All therapists I had did a great job, were professional, made me feel comfortable, and helped me feel relaxed!
Maciej T.
Very professional and accommodating. Would highly recommend.
Shantie S.
Very professional and has a personal touch. I easily set up appointments. Initially sought out services after an injury. Massage therapists thus far have been great.
Nina G.
When I first purchased the Groupon for this place, it said "must book online using specific website" and then when I tried to do so, the website said "not accepting Groupons purchased after 7/11," so I called the merchant directly. He was very nice and accommodating, apologized for the confusion and scheduled me for an appointment the next day. The place is immaculate, they are licensed and insured, and the massage room was nicely appointed, with lavender scented candles and soothing music, and the most comfortable soft heated massage table! The masseuse who worked on me was very good, she was communicative, and she managed to get to the bottom of the knots and stress points in my back, while being mindful of my hip replacements. The price with the Groupon was great, and they have a membership program where you commit to a massage once a month and then it costs only few dollars more than the Groupon price. I'm glad I found this place, I will definitely be back.
Donjulio 23
great atmosphere, great staff
Beverly S.
I loved that massage. one of the best i ever had...i just wish they had more add on services????
Norman C.
I called for an appointment using a Groupon gift. Spent an hour trying to redeem the Groupon. They do not seem to grasp the concept of Groupon. Finally gave me an appointment, then quickly moved it back a week. Awful service. Awful communication.
Giusto I.
Feeling loose and limber woo!
Ann S.
Facial was great! Staff is friendly. Will definitely go back!
Felesha W.
I only wish they did more services so I don't have to go anywhere else. Faiza is amazing. We love her! And Cameron is always so welcoming.
Kevin R.
Really fabulous massage therapists
Jaspreet K.
I love it.
Dilite28755
Had a great massage today. I saw Jenny she was wonderful, very personable and knowledgeable. The place is clean and relaxing. Other staff members were courteous and very nice. Will definitely go back.
Janett G.
Had a massage and facial and it was awesome. Highly recommend this place.
Jason M.
The office is hidden in this small plaza but the massage was the best deep tissue I have had. The interior won't wow you as it is more an apartment feel than a spa feel but they make up for it with customer service and professionalism.
Armienda L.
Been going to this place for a long time. The staff are friendly and accommodating. The place is clean accessible and has free parking in the front and back of the building. Their services are numerous and affordable. I definitely recommend this place.
Sara G.
Excellent massage therapists. Fantastic, relaxing experience.
Ravonne M.
The staff is very nice and professional. My massage was amazing. My therapist really paid attention to my needs and where my pain was. The best massage I have received was at here at somatic massage therapy. I would definitely recommend their services.
Amy K.
It was an okay massage, but good price purchased with groupon
Lauren D.
Amazing massages!
Chanta B.
Awesome couples experience with a very professional staff.
Jerry J.
the place was very nice and very relaxing and the massage was great i cant lie
Lisa C.
Went here a few times great massages everytime Angie is awesome definitely will keep going here!
Rosemary K.
Best place for a massage and facial. Can't wait for my next treatment! Thank you Cameron and team!
Marla M.
Very nice and professional staff. Cameron gave a great massage and the place was clean and we were taken ontime.
Carolyn C.
Great massage. Ask for Lublin
Mike B.
Good massage..been there a few times.
Alexis O.
Great place, great massage!
Jerry K.
Cartsy ,convincing , friendly and professional
Sherwyn J.
Great Experience. Well worth it! Restores your mind, body and Spirit.
Sean Michael K.
My wife went here for a cranial sacral massage during pregnancy, she said it was great and helped with her bad headaches.
Melissa J.
I highly recommend going to Angie if you're in any type of pain. After 2 car accidents, I was not sleeping and could barely move without serious pain. Angela warned me that although it would be painful to work thru my muscles, with time I would feel much better. She was absolutely right. I have to admit after crying thru the first visit, I wasn't sure how much I needed these massages. Well AFTER THE FIRST MASSAGE -- I slept a full nights sleep, no tossing no turning, felt more rested than i had in over a year. The first week I showed so much improvement, then the next week, and then by week 4, it hurt less and less...after a few months, i was completely pain free, and back to all my normal activities. I had been doing physical therapy with NO RESULTS anywhere close to this. She is a magician. I adore her. They also take no-fault insurance if you've been in an accident, which is fantastic. Don't be put off by the fact its above a dunkin donuts, which i read about in the reviews prior to going. none of that matters, the staff is wonderful, and you get so much bang for your buck. so worth it. i highly recommend.
Angela B.
Going to Somatics has been a wonderful experience. The staff is always professional and courteous. They take the time to speak with you and always inquires about any of areas of concern before they start a session. I highly recommend their services.
Elissa C.
Amazing awesome place! The staff and workers are SO nice. I highly recommend them for your massage needs, especially if you are pregnant. They are great.
Kiran C.
Best deep massage I have ever had. Staff are very professional and very polite towards customers. Answered all my questions. I would definitely recommend this place.
Pe C.
Amazing massage! Went there due to back pain, and after one massage it was gone! Great job.
June C.
Excellent service Cameron & Angie they're best. Pleasant environment I treat myself often. I highly recommend Somatic Massage this is the place to be if you never had a professional massage ;).
O. Karantoni Md M.
Very nice people and a comfortable and positive experience. Olga Karantoni, MD, MA.
Maria A.
I was impressed with the professionalism I was greeted with for starters. Somatic Massage Therapy creates a very serene and relaxing environment with a soft spoken staff which was enjoyable considering what we go through on a daily basis. I walked out feeling as if I was a new and improved person. Thank you for a great session.
Jacquelyne S.
I have been going to Somatic Massage for a couple of years after finding it through a Living Social coupon. You will not find a more professional establishment: always clean, pleasant, and no nonsense. Just the real deal, with massage therapists like Cameron and Angela, who know what they are doing and know how to treat muscles and body aches. And all of this for a reasonable price, especially when you get one of the package deals! I have gone to so many massage clinics, and Somatic Massage is the best value for your money. I cannot recommend it highly enough.
Art M.
I feel so much better after massage there. I bought a package after the first session. You need to try!!!!
Aileen W.
I have been going to Somatic Massage for a couple of years after finding it through a Living Social coupon. You will not find a more professional establishment: always clean, pleasant, and no nonsense. Just the real deal, with massage therapists like Cameron and Angela, who know what they are doing and know how to treat muscles and body aches. And all of this for a reasonable price, especially when you get one of the package deals! I have gone to so many massage clinics, and Somatic Massage is the best value for your money. I cannot recommend it highly enough.
James B.
My experience at Somatic Massage therapy was phenomenal. The experience was very professional, the facilities very clean, welcoming and would definitely encourage me to return. The fully body massage was outstanding, the seaweed facial was outstanding and I haven't stopped talking about it. I have actually recommended their services to friends, family and even my church members. I felt wonderful after my experience.
Xtatik S.
Awesome job, helped me recover from my cat accident!
Ryon R.
I had the privilege of being offered a therapeutic massage at the Somatic Massage Therapy, P. C. in New Hyde Park, New York. At first, I was a bit skeptical as I was not sure what would been the result of the massage. Many massage parlours are there and they all offer ‘massages’, sometimes leaving you unfulfilled, at the end of the process, or with more pain than you initially had. I had a swedish massage done, and I must say that as the masseur began his work, I was deeply impressed, because I was beginning to feel the effects of the healing therapy. It was very much soothing to my muscles and to my body as a whole. It was indeed so calming that, at one point during the session, I fell asleep. The masseur, at one point during the procedure, asked me question pertaining to those areas in which I was feeling pain. I responded to his questions, following which he proceeded to massage those areas, dissipating the pain completely. I remember that I had a foot injury in January 2014, this year. I had difficulties in walking properly since then. After this massage, I was and am now able to walk as though I had never had an injury. Further, I had had a severe back pain that was troubling me from months of sleeping on a bad mattress. The masseur, with his magical hands, caused this pain to go away. Isn’t this what we desire when go to a massage parlour? Isn’t this what we crave when we go? Isn’t the idea for us to leave feeling better than when we first entered? I am sure that the response will be affirmative. I encourage one and all to try out the Somatic Massage Therapy, P. C. in New Hyde Park,. New York. It is not just any massage parlour, but one that is distinctive and prides itself on giving the very best attention and service to its clients. It is all about pleasing people, and this is what they seek to do. I am testimony to the fact that the results of the massage are effective, and is therefore worthy of commendation!
