Infinity Laser Spa

Love the place and they assist you super quick

Didn’t have great results.

I came here for a Brazilian and underarms package, and I LOVED it. It really worked! It’s been a few years, and I’m super happy with the results. I save so much time by not having to shave anymore. The spa is also very clean, and I always felt safe with all the sanitizing and disinfecting of the machines that they did. I felt like I was in good hands with their friendly staff. Highly recommend!! Will be back to do other parts of my body now that I know it works. Thank you Infinity Laser!

Not worth it ! They are barely ever able to make an appointment on a time convenient for you. They just told me I have to push my appointment two moths just to reschedule an appointment for a 5 minute service. Barely any availability in the evenings or weekends. Also when you show up there is always a huge line so be prepared to go into your appointment 30-60 minutes late. And if you bring it up to the front desk they love to blame the technicians and not give any customer service to compensate. Spend your time and money elsewhere!! There are much better services in the area. Also they trade 5 star reviews for free service so beware of false advertising.

They do a great, quick, professional and clean job of getting rid of unwanted hair. I would use them for all of my hair removal needs.

Been going to Infinity Laser for a few years and I have sent several friends through recommendation. The facilities are very clean and staff friendly and nice. They always have great specials and sales going on. I have had several areas treated so far (at great prices) and it definitely works! I highly recommend!!

I’ve been coming here for 2 years now. Services are always great and professional. Definitely coming back for other areas : )

Never been here.

Very nice service, the girls answer all the questions you have. The space is very clean!

Professional, efficient laser spa. I saw results after just 3 sessions.

I went to this salon for a series of 8 treatments on my buttocks and inner buttocks and the results were superb. Every technician is thorough and is knowledgeable in what they do. I’d recommend this treatment to anybody looking to get rid of unwanted body hair.

I went to this place a couple of times and they are doing an amazing job over here. They always make me feel super comfortable and their treatment works super well! I don't have any side effect. I can recommend this to anyone!

ILS is my favorite in NYC!!! So clean and quick and the aestheticians are always the nicest. My laser hair removal has been extremely successful and the team that works here are very responsive and helpful with any questions or scheduling changes since I travel so much which is important to me. Thank you so much !!!

Great customer service, Low wait times, and excellent staff ???????? the technicians are well trained and they make all visits a positive experience!

I love the fact that the place is very clean and people that work there know what they are doing. Highly recommend.

I have been going to Infinity Spa for one year doing my laser treatments. Everyone is so nice and attentive. The place is very clean. You can't go wrong!

Professional setting, clean environment and knowledgeable staff. My encounters with the technicians have usually been satisfactory: questions were answered with expertise and guidance/advice provided upon request. They were all friendly. Overall my experience has been enjoyable.

great services and amazing staff, the machinaries are simply the best and much more effective than many others i have tried before. Definetly reccomend!

Que todo el personal es muy amables y profesionales . Todo muy limpio .

Always a great experience at infinity laser spa! The girls who use the laser are great and always super friendly. Office is very clean as well. Just purchased my second package with infinity laser spa!!

very professional and would give you great advice! they actually care about the quality of the service not just the profit (like they would tell me they would skip one spot and leave it to next time because it wasn't shaved enough and concern about it getting burned instead they could just do it i guess...)

They're professional and do the job well, I can't recommend them more highly!

I’m so glad I came to Infinity, highly recommended to anyone who wants efficient and professional service. The technicians are amazing, the place is nice and clean. I’m very happy with the results!

Great place for doing laser, everyone’s really nice and I saw results after just a few sessions!

The least painful method of hair removal with real lasting results!

I’ve been coming to Infinity for a year now. The technicians here are so sweet and helpful. They are very informed and always make me feel comfortable. I am so glad I came to infinity. The results are definitely worth it!

Great place and really good value. You can easily get an appointment and they do a good job.

It doesn’t work... Of course I did not I did eight sessions and I still have a lot of hair.

Depends who you get. Some of the technicians are awesome and want to make sure you get the best possible results. Some are just trying to get your session over with as quickly as possible and will roll their eyes if you ask to turn it up.

Poor customer service from the front desk. They don’t smile ,they don’t look at you, they don’t have manners. One time I said thank you and they didn’t even say your welcome . I only go here because I bought the Groupon, otherwise I would take my money somewhere else

i went to 5 or 6 sessions out of 8 and after the second treatment, my hair stopped falling out like it used to. Still have 80% of the amount of hair I had when I started. Very disappointed.

Very clean office with an amazing staff. I’ve been getting laser treat with Infinity for the past year and have had nothing but a great experience!

Went there couple times already and really enjoyed the service and the laser treatment was very good. Nice people at the front desk and the girls who do your laser make you feel very comfortable. Love it!

Highly recommend this place if you’re looking for permanent laser hair removal. Results being phenomenal already after one treatment, also the stuff is super friendly!!

The service is the worst. They just want money from you. Never again!.

Got my one year unlimited laser for one small and one large area from Groupon. This is my 6th time visit. Very clean, and the waiting area is very comfortable. They are very on time on your schedule. Every time I went there on time, basically no need to wait at all. Stuff were friendly. And they schedule your appointment every 6 weeks. Sometime I need to reschedule , just call ahead, they answer and reschedule right away. For the laser result is pretty awesome. Few more month to complete.

Good place ????????

Very poor costumer service, I finish my laser sessions 2 months ago and I have the same amount of hair as before. DOESNT WORK

I used a Groupon to purchase One Year of Unlimited Laser-Hair Removal on One Small Area. I chose to laser my under arm hair. The spa is clean and I have never had to wait over 5 minutes past my appointment time. They're often busy so if you call don't expect good customer service over the phone. I've found if you email, they do respond quickly. The spa is clean, quiet and run professionally. After 3 sessions, I didn't have to shave again in between sessions but I do have a few stubborn areas that won't go away so the unlimited year is perfect for me!

No personal connection with customers and extremely long waiting despite an appointment. Could definitely use better customer service. The laser however works well and decent results

Really like it, very clean

My results here have been better than other places! They're always very busy, and you have to request each time to be with the same person, but it's absolutely worth it.

Place is Very Clean and Nice Staff. Went for Laser Hair removal and I started to see results from the first session. I'm definitely impressed.

very nice atmosphere and services...along with the great discount offers

I've been coming here for over half a year. Always great service and so far results are great. So glad I've found them. Perfect solution if you don't have time or patience to shave. Also convenient location on between 30 and 31 streets. Always clean, welcoming and on time.

I have deleted the review due to me being harassed for my OPINION. I will no longer be attending this place. I do not work for any other company I had compared services with it was an opinion based on experience.

Great experience after just ONE treatment I saw great results and the following treatments proved to be even better. I went to another place before with not so good results and wanted to over charge. This place works!

Fast, thorough and efficient. Very nice staff overall. Wide variety of well priced services.

Edit** This is not a fake review despite the response from the owner. Locx Kilo is not my name, simply a username. I stand by my review-- this place is horrible. I bought 8 sessions and I went to 3 of them simply because I’m a firm believer in second chances. It’s REALLY uncomfortable when the front desk talks about you in another language and just stares at you while you wait 40 minutes for your appointment. Also REALLY uncomfortable when the technitians don’t leave the room for you to disrobe and redress after a full Brazilian. The eyewear isn’t washed in between clients. This place is ridiculous. Do yourself a favor and go somewhere else! Edit** This is not a fake review despite the response from the owner. Locx Kilo is not my name, simply a username. I stand by my review-- this place is horrible.

I would give zero stars if I could. Most unorganized place ever. Had a very complicated phone conversation about my appointment. Wanted to see the place and hear about the options before I purchase. Something every sane person will de before spending 1500$. Finally went and talked 5min with them about the treatment then was ready to pay and start. They told me since we had talked for 5min there was no time to do the treatment now... just unbelievable

Amazing friendly staff. Had the pleasure of having my sessions done at this facility and was not disappointed in the least bit. Cristina, Carolina, and Liz. Very professional would recommend A+++

So this is my first time going to Infinity Laser Spa and I am very satisfied! The staff is very friendly And whatever questions you have they are there to help! I only had one session so far and I am so happy with my results! I live in New Jersey and travel into the city for my appointments and after I seen my results I really do not mind. I recommended this place to a lot of my friends and they fell in love also. Can not wait to see results after I finish all my sessions <3

Only 2 of their many technicians know what they are doing. It is advertised as pain-free but, that was only the first session then they increase the level otherwise "hair won't come off". I got burned pretty badly twice and when I called the front desk, there was no apology, only "Oh...", and another time "would you like to come in and pick up soothing lotion?" I'm surprised they don't have a record of which technician treated me, or may be they didn't want to tell me - if this is the case then they pretty much lied. I got the whole Brazilian area treated, after 8 sessions (1 year), about half the hair was gone so I extended another year. By the end of the 2nd year, I have about 1/4 hair left. Every time I asked about the stubborned spot, they told me it's very common (everybody does) since it's the most hormonal area. I've had it. I can't take another year of this. I will live with 1/4 hair. They offered cheap package if you want to extend the service (in the same area only) but if it works why would they need to extend again and again? I will update my reviews if the hair grows back after I stop the treatment - but it's hard to go lower than 1 star.

Highly recommend to anyone looking to remove hair!! Much better than waxing or shaving!! I already see a difference in growth after one session. Any pain is minimal, just a slight pinching.

The laser hair removal here DOES NOT WORK! I have had laser hair removal before (last year) and my hair falls out!! My hair stopped growing back for 6 months. I came here and the type of laser they used is different - it heats up vs the tradition laser where it feels like a rubber band and my hair continues to grow!!! Don’t waste your money

Great customer services and amazing results! Definitely recommend this place!

This place is awesome, technicians are very friendly and professionals. I highly recommend "Infinity" laser spa.

The most welcoming laser hair removal spa I've ever been to. Last Tuesday I purchased an amazing Valentine's package from them and today was my first laser session for my full legs, extended bikini line, and underarms. I am very happy and satisfied with the technician who did my laser first session.

We are very pleased to supply Infinity Laser Spa with our cosmetic laser machines in New York City. This is a start of a fantastic experience on providing your clients with the best laser results compared to the conventional laser machines in the market. Our team of customer service will always be here to provide any assistance you may require.

Beautiful place. Nice technicians. Unwelcoming front desk. 2 out of I believe my 5 appointments I had the same technician who didn’t fully laser my bikini line as the previous technicians had. So what am i paying for? Half of a bikini line? I told the front desk and nothing was done to make up for it. Also, for one of my appointments I had never received a confirmation e-mail or phone call. And now will be charged 30$? Where was the confirmation? I’ve been to other laser places and they ALWAYS call to confirm. Wouldn’t recommend.

The receptionists and technicians were always professional and ensured I felt comfortable. The spa itself is clean and after my sessions felt I saw great results. Highly recommend!

The estheticians are great but the front desk is very unwelcoming and unorganized. I visited for 8 appointments and showed up 10 minutes early for each but usually waited 30-45 minutes after my scheduled appointment to be seen. They canceled my appointment once because a machine was broken and tried to charge me for not showing up even though I rescheduled after they canceled just 2 days before I was scheduled originally. They also don’t clean or sanitize their UV glasses after each client.

I simply love this place. I went with them for a year for my face treatments and the service was spectacular. I have no complains. The staff is all 5 stars. The machine they use is certainly painless. Like every treatment needs maintenance, which I haven't done in a while. But I got the best results. I will come back as soon as I get a chance. Also the prices are very affordable. 10 stars if I could give them!

I found this place on Groupon ( only way I could afford the treatments). Excellent atmosphere and decor. Very clean, modern. Every technician I've had was friendly and professional. Never an uncomfortable experience. I've treated areas of my body elsewhere that use a different laser and did not get as good results as this location. They send email confirmation for your appts and a reminder a few days before so you don't have to worry about remembering. I'm very picky and I feel confident to refer people here.

have been going here for over a year. the staff is great, the place is small but always clean and welcoming. the laser is not painful but i still need to have sessions.

I have been there for 5 times and only 2 out of 5 people know what they have to do.infinity is way better when Compare to the treatment i had before from korean clinic. I am going there for those two technicians I like. I want infinity to have better system to record about patient weekly treatment.

Amazing experience with the clean facility, friendly staff & excellent service. I highly recommend it here!!

I love this place! All the girls are great. Theyre very accommodating when necessary, theres never a wait and the facility is clean! I recommend 1000%

Violet is so nice! And the results have been awesome! Clean & Friendly!

People are nice & helpful..

I've had a great experience with Infinity Laser Spa. The staff is friendly and competent, while the service is professional and clean. The laser removal didn't hurt and I could see the result just after a few sessions. The prices are pretty reasonable, so after my Groupon deal ends, I plan to sign up for their membership.

Great service and facility

Not good. They have impossible appointment hours for those of us that work 9-5 hours and make it very hard to reschedule. My last appointment they wouldnt even bother in rescheduling me I just canceled. Hair grew back as if I had never got any treatment after not going to that one last appointment. Total waste of money! Not a very friendly place. Most of them are cold. Makes you not want to be there.

Service it's excellent and staff it's always nice, pleasant and professional.

The place was very clean, and the Staff was always friendly and nice. I enjoyed my experience there and would definitely return

Best Lazer

Great service! Friendly staff. Super clean and beautiful place. Laser method is very effective and pain is very moderate.

Great Service and friendly/professional staff! The new location is very nice, clean and welcoming. I will definitely go back for other treatments!

I love Infinity! They are so professional and the results are amazing!

Quick, professional, and accommodating. ILS really makes you feel at ease.

Purchased a groupon for 3 areas for 1 full year. I actually finished my treatments over 2 years ago, but still love the results. I grow considerably less hair than before my laser hair removal. Definitely would consider coming back for touch-up sessions

This was my first time with laser hair removal. Everything sounded really great including the pain free laser, the price I got through groupon, ($200) and the potential results. However, the treatments were very painful for me. I am Italian and have a medium skin tone with brown hair. It felt as if I was being burned and poked with needles. The good part was that it was quick, only 5-10 minutes per session. The results took a long time to show, but now that I have completed all 6 sessions, I am happy with the results. Hair does still grow, but as a much slower speed. I am definitely not hairless though.

The staff is very friendly and professional. I visited they're new location on the day of my last session and my technician informed me of the new services that would soon be available. The space was always clean and sometimes if you arrive earlier than your scheduled appointment, you could be seen.

I am doing a laser treatment on a small and large area and is working really good. Is not painful at all, everything is clean and i love the staff They always have some special laser package ???? consigliatissimo

This is going to be my 5th time in the salon i like the results so fare. Mila is amazing i feel comfortable 1hr 15 go by so fast.I strongly suggest this place for woman.I will write a more thorough review when my sessions will be over for the real results.Infinity Laser Spa the best.

I purchased a group-on for a large and small area, and was very pleased. The office is bright and clean. I had my laser done by Victoria, she was so personable and very knowledgeable about the process. After one treatment I already notice a significant difference in my hair growth.

I did only one session of hair removal laser but nothing to say ! The local is really clean, everyone is really friendly and care about the clients ! I have 6 more session to do and I am glad to go in this SPA . It is a bit painful but nothing that we can't handle ! And as we say in French "Il faut souffir pour etre belle" Thank you =)

Great environment. Professional staff and technicians. Great and convenient location. A+++

I love the place, people and the results! I've also heard horror stories from people who have gotten laser at other places and how painful it is. What I love most about Infiniti laser spa is that it's pain free!

I purchased the one year unlimited laser hair removal voucher from Livingsocial. This place is very accessible (Herald Square), clean and easy to make appointments. The staff is friendly and courteous.

As a lover of muscle tees and a person that hates shaving this was a need. And now I don't have those moments when I go out in a muscle tee and have to keep my arms down the whole time because I forgot to shave. You should definitely give it a try :) especially because of the professionalism and cleanliness.

Efficient, kind service, clean office space, and the laser works at this spa. A very un-intimidating beauty salon, in the best way possible.

Great service, savvy staff and new equipment! Definitely a great place to get your laser needs. The location is accessible from practically everywhere in NYC.

I love this place! The service is very professional and I saw results practically after my first session!

Infinity Laser Spa is a very clean, friendly, and professional business.

Definitely recommend Luz!

The results ive had just 3 sessions in are superb!!! Barely any hair if any grows back! And furthermore the staff is always friendly and super accommodating. I would suggest this place to anyone :)

Clean place. Professional and friendly staff, and I see. I'm seeing results. Would definitely recommend to friends and family.

Great service. Professional, prompt and courteous. I bought a Groupon and was very satisfied. I used them for a year and had a a pleasant experience every time I went. I highly recommend their services

I have been coming here for the past year with a living social coupon I acquired for a year's worth of laser treatments on a small area and a large area. I have received excellent treatment year round. The laser removal works and you see results right away. I have been treated by many of the staff and each and every one of them were very professional and attentive to my needs. The spa is very clean and well kept. Excellent customer service and excellent machine used for treatment!!! Try it you won't regret it ????

Great place. Only my second time around and my hairs are already much much thinner. Staff is very professional. Great place all around! Definitely recommend !!

When I first considered getting laser hair removal I was so nervous. I was afraid that it would be too painful for me to handle, but the people there were great! They made me feel so comfortable and I felt little pain! I was so happy with my end results. I'd definitely recommend Infinity Laser Spa as the place to go!

Excellent service

The service here is great. I've had several treatments and they've all been pleasant. They send reminders for your upcoming appointments which is great in case you forget. Mila is the laser associate that's been working with me throughout my treatment and has been a doll. Very welcoming and friendly. The sessions are very comfortable and she's willing to answer any questions.

The team here is very sweet and professional! Also I'm seeing good results ...4 sessions down 4 to go. Convenient location too

Great service, quick, clean & easy.

On my 5th session and seeing major results. Very clean place and everyone who works here is very professional. Definitely recommend using for all areas. Never got taken later than the time of my appointment and there is always availability to schedule next appointment. Pretty painless as well. If you are looking for a good deal and a great place, I would definitely recommend.

Best place around. I really see a big difference right in time for the summertime. I'm almost 90% hair free and I'm loving the results so far. This is money that you will not regret spending because it's for the rest of your life. It doesn't hurt as bad as people say it does.

Great results!! Everyone's friendly, quick, on time.

I have been in 2 times now. It is calm, clean and welcoming. The therapist have been professional and polite. I will continue to get my treatments here.

Great staff and experience! I love results so far and it's worth it. I highly recommend!

Good service and very friendly staff and owner. I had to have more cessions than I have expected for my bikini treatment, but in the end, I have achieved a satisfactory result. I even purchased another package for full legs treatment; this time for extended number of cessions, as I know that my hair respond to the laser treatments stubbornly bad.

Amazing staff and results! Zoia (sp?) is absolutely wonderful! Ask for her!!! ????

Amazing place, love the staff and comforting environment.

The staff is very friendly. The girl who performed my laser treatment was very accommodating and pleasant to speak to.

Clean, good staff, good service, close to the subway, awesome ! The treatment really worked for me as well.

I went to infinity laser spa yesterday for the first time, and it was amazing! My technician Luci was caring and nice, the treatment was quick and painless, the place is very clean.

The staff is very friendly. The location is easy to get to and the spa is clean.

I'm so glad I found this Spa, the staff are amazing and always welcoming. Zoya has been fabulous and she is so knowledgable, making sure I know what to expect after each session. I am more than pleased with the results after just three sessions.

I got laser hair removal for the first time machine is incredible first time is pain-free the results are amazing unbelievable I recommend this to anybody

Amazing place! Great customer service, the technicians are friendly and very helpful. They often have promotions, so I got my legs done for an amazing price! Also, the place is clean and they have great vibe there!

Great service, nice environment. Relaxing experience because its pain free- but this also means the laser is not strong. So if you have a lot of hair this probably won't work. Go to a professional doctor and deal with the pain. No pain no gain......!

Really loved my experience! Staff is nice and organized, so my appointments where always on time. I had the laser removal, it did not fully work on me but I know the machines they have are the best. I guess I'll need a few more extra sessions. I really recommend infinity laser to anyone

I have been going here for almost a year. During my 4th or 5th visit I met Zoya. She made a difference on my 1st visit with her something I didn't get in all my previous visits combined. Zoya is the best and I will only go see her. I have rescheduled just to get her to do my appointment. The staff there is friendly, kind and very accommodating. I would highly recommend Infinity Laser Spa.  

Very clean and friendly. Had great results and will keep coming back. Highly recommended.

Zoya is amazing and the process is pretty quick. This is only my 2nd visit and I can already see if difference. Thank you for the great service!

Great service and serious results. The technicians know what they are doing and are very informative. The laser glides smoothly against the skin and produces minimal pain when compared to other lasers.

I purchased a groupon package for laser hair removal. I walked in and felt very comfortable, the staff was extremely friendly and professional. The place was very clean. I had my procedure done with Lucia and she made me feel comfortable. She was awesome, the whole procedure was quick and painless.

Staff was very friendly. I never had to wait. I am very pleased with my results and would highly recommend !

I'm still in the beginning stage of my sessions but I must say my experience so far has been great. Definitely speak to Jennifer if you're interested in additional areas, she offers great package prices and is very knowledgable.

Great place to do your laser treatment. The girls are very understanding of your needs and want. I highly recommend it

I purchased a year of treatments from a discount website. They will only book a new appt 6 weeks after your last one so at best you can get 11 sessions if you book wisely. Unfortunately after a year I saw zero results. The place was clean, the staff was nice, and the treatment was painless, but it didn't work for me.

Very clean, professional and amazing results!! Definitely recommend Infinity Laser Spa!

Good service, quick appointments

Initially it was pleasant. People were polite. But after two visits things changed.My appointment was never on time but it was all scheduled a month back and i always had to wait minimum 20-25minutes and i used to go on my lunch so that takes my entire lunch. I would still ignore and go but before two months i missed one appointment due to sickness and they never called me till date to reschedule or schedule my next appointment. I have paid for the entire year so that means they should try but they didn't which shows there is no customer service exists. For them once you pay you are done. I was always polite and appreciative but i don't like to go anywhere where it lacks customer service. I am sorry. I rather waste my balance days and go somewhere who are more professional which i am already doing. Sorry but it was a very frustrating experience.

The service is good, but getting an appointment is extremely difficult and inconvenient. They used to be open on Saturdays and Sundays and it would be really hard to get an appointment for the weekend, even when booing weeks ahead. Now, they are closed on Saturdays so i will be worse. If you purchase the deal then keep in mind you're only allowed to book at a minimum of every six weeks. So if you push back appointments you risk losing one of the treatments. I don't know if this is a tactic they purposely instilled so customers end up getting less treatments then they realize. It's disappointing because if not for this it would be a good Laser spot.

I have gotten least hair removal here four times already and I freaking love it. Such an AWESOME job! Highly recommend.

Did underarm laser hair removal. They were efficient, and definitely saw the progress after each treatment.. After my last treatment there was minimal hair growth, went to once a month shaving, rather than once every two days. I recommend Infinity laser spa.. Also, it was a painless process, which isn't the case in some places..

Wow the service s great especially Gladys and Lucy. They make you feel so comfortable while you're getting your procedure done. I love them. I'm also very happy with my results.

Great experience! Ask for Lucia; she's the best, and very attentive. She also listens to your feedback. Would definitely recommend for the Soprano ice laser experience.

I came here to try out the laser through Living Social and from the moment I walked in I knew I would return for more sessions beyond just my LivingSocial deal. The facility is clean, the staff and specialists are informative and accommodating and even the owner is there to answer any questions and special requests. They have the latest top of the line laser machines that do not hurt at all. It makes a world of a difference to get laser through a top of the line machine, trust.

I really enjoyed my experience at infinity laser spa, very good service and even better results! I recommend this place to anyone who wants to get rid of any excess hair for good, especially since shaving can be a hassle. They also have a bunch of other services to improve appearance

They r amazing in the hair laser removing

Great experience all around. respectful, professional, friendly. Awesome.

I recommend Infinity Laser Spa to everyone who likes efficient and professional service. Although I've struggled with excessive body hair whole my life, I was concerned about doing laser hair removal. I was afraid of getting burned. I was not afraid of the pain most people to whom I talked described experiencing during these kind of treatments because few things could put me through the level of pain I have to endure when waxing of clipping. I was not so much concerned about how efficient the treatment it would be because I knew I was close of being a textbook example of success: very light skin and dark hair. I decided to trust Infinity Laser Spa and try it out. I only regret not have done it before. After the first treatment I saw an incredible improvement in the density and thickness of hair in the treated area. I was really amazed. I did my second session today and I am looking forward do seeing the results in a couple of weeks. Everybody in Infinity is very attentive and they do their best to make your appointment work with your schedule. The technicians are very kind, and the place is very clean. I should point out two things, however: if you are the kind of person who insists in being treated by the same technician all the way through the totality of your sessions, you should probably ask if you can have the same person each time. I had two sessions so far and was treated by two different technicians. I am fine with it, as long as they communicate among them the radiation level they used previously (I realized today that, in my case, that did not happen. However, the technician who treated me today was very careful and communicative in order to assess how was I feeling). The second thing is about the "painless" aspect of the technique. In my first session, I did not feel but a slight pinch. It was, indeed, painless. Today, however, it was not that easy. The deal is: the higher the radiation and the denser the hair in the area to treat, the more painful it will be. For me it was not unbearable, but it was not comfortable. I should add, though, that in the areas with less hair it was virtually painless.

I had a great experience at Infinity Laser Spa! The treatment really worked and all the technicians and staff were very nice and professional! Way less painful than expected!

My experience at Infinity Laser Spa has been pleasant- I am doing the full brazilian. The laser is painless and quick, however, the people in the front desk is not the friendliest. I also have a hard time reaching anyone by phone. I have been trying to make an appointment for my next session for the past week and left messages and havent heard back from anyone nor do they answer the phones. Its very rare when i call in to make an appointment or ask any questions, that anyone actually answers- which is why i gave 3 stars instead of the 5 that i would have given otherwise. Other than the issues with contacting them or the front desk, everyone else is very nice, friendly and would answer any questions you have while getting the laser done. Update: Since my last review, Infinity made it their business to correct the issues i had with them. They added a second phone line to have a better chance of communicating with them via phone and they have made me feel much better about making appointments or asking any questions, which was keeping me from referring more friends (i already referred 2 people prior) to them. Thank You for taking my feedback seriously and reaching out to me. My review definitely went from 3 stars to 5. I will defnitely have more friends go to Infinity Laser Spa.

Great place, nice people and clean.

First time laser and it was a good experience. Most of my hair is gone. The technicians are very professional and knowledgeable. Very on-time and clean

Great service and accommodating staff!! Jennifer at the front desk is very sweet and I just had a great laser session with Gladys. Highly recommend this place!!

Great customer services love the staff very friendly

I would put 19 stars if i could , great results and fast. Great deals enjoy this place

Love this laser place! Super friendly, welcoming and over all fantastic. Machine is different than the other machines I have previously used but they make your experience so pain free that you want to come back and do your whole body. Def purchasing more sessions soon!

Great little place with a quiet and calm atmosphere. Every employee I have encountered is friendly, without being over the top, and I NEVER wait past my appointment time. In fact, I'm usually seen earlier. 5 Stars!!

Up to my 3rd session and have to say so far can't complain . Service is amazing always answer any questions I have and make me comfortable when I come in for my sessions love it and recommend for everyone

Carie, Carie Carie! I love the place in general and tend to stay with the same professional. However, when she wasn't available, everyone has been great. They are clean, friendly, explain everything to you and very professional. The owner, Sam, is a great guy and very easy to talk to. They technology they use is great as well, no pain, woohoo! (it just gets warm). Highly recommended!

Results after 2 sessions! Loving it so far.

Great experience! Friendly staff and great pain free machines that actually work!

Best laser ever! Painless. Staff is great! Very happy I found this place!

I had a fantastic experience here and saw wonderful results. The staff is very friendly and accommodating. Great specials too. Highly recommended!

I purchased the groupon package for the small and large area for laser treatment. Carrie is very personable, gentle, and the absolute best. I have had treatments for over six months and notice a significant reduction of hair on my under arms and bottom leg area. The facility is clean and the technicians are always professional and thorough. Midori is also great, a little more firm if you like that style. It also helps that I receive email appointment reminders and phone calls the week of my next appointment. Jennifer at the front desk is very helpful!

Our experience at Infinity Laser Spa has been amazing! The staff is incredibly friendly and it's always a positive environment to walk into!

Great experience! Every staff member was extremely nice, attentive and answered any questions I had. After 8 treatments I am really happy with the results and would recommend to anyone!

My wife and I have been doing treatments on a couple area for the past year and we're so happy we chose Inifinity! We love Ambrita and Carrie. They always make us feel comfortable, and the results are great.

Loving my results. Professional service. Clean and friendly. The laser treatment is not what you've heard. Pain free. Like getting a hot stone massage.

Great experience! Great staff! So friendly! Only been to a few sessions and have already seen great results!s

I have been here for three sessions getting my full arms done! I am so pleased with my results. I have signed up for a year but already the hair is almost completely gone. I am an Italian woman that had dark thick hair on her arms. Everybody here is very pleasant and helpful. They also accommodate you if you have to switch your appointment at the last minute. I give it a five star rating for my results and the atmosphere is clean and organized.

This facility is amazing. The technicians are experienced and the staff members are so friendly and helpful.

everyone is amazing! the results are totally visible after the very 1st session. totally recommend -h.i.

Great experience! Wonderful and attentive employees and clean and nice office. I saw results after the first appointment, also very accommodating with scheduling appointments! I recommend this place to everyone!

I love this place the results are amazing professional clean overal the machines is painless I was very surprised very amazed I can't say nothing but the please deserve a 5-star the price is reasonable anybody out there looking for good deals this place worth it

Always super clean, friendly, and professional! Super easy follow up and convenient appointment reminders

I've been coming here for a while and have had a great experience. It's a clean, soothing environment and all of the technicians I've worked with have been great!

I love Infinity Laser Spa. The receptionists are very friendly and the place is super clean. I am already seeing great progress after 3 sessions and am excited to see the final result. I feel I am in good hands with the technicians who will ensure you wear goggles to protect your eyes from the laser; they also follow protocal and will ask any necessary questions (ie. if you are on anti-biotics) to prevent from any treatment complications.

I had a great experience. I did my legs here and saw results after my 2nd session.

Great experience,lovely staff

Great service!!! Great Stuff! Totally recommended :)

Great deal, high quality machines..I have Indian skin and they had the right machine..also have great packages- I live upstate now and they always managed to get me in last minute and were very sweet in the office..also a clean space!

My first laser hair removal is with Infinity Laser Spa and I'm so glad. The staff are so friendly and their deal is amazing! I'm definitely seeing results and it's painless. I highly recommend them!

Great service, friendly service. Laser machine is PAIN FREE!!!!

Place was very clean, personable and informative. Definitely recommend. Actual procedure was quick and painless.

Amerita is phenomenal!!! After a few sessions, my hair is gone. The customer service is phenomenal and incredibly accommodating. I found the front desk very professional.

Amazing place , I was nervous because it was my first time but everything went smooth I wasn't in much pain . the staff is great . I really love this place and I highly recommended.

My experience at Infinity laser spa has been amazing. I have been seeing results since my first visit. The employees are very nice and friendly. I definitely recommend this place to anyone who is looking to getting great results on their laser.

Got a great living social deal that has proven better and less expensive than anything else I've seen around. Everyone that works there is helpful, kind, and most importantly, professional. I'd recommend it to anyone.

Bought a Living Social voucher for Unlimited sessions (which really isn't since you can only go every 6 weeks) . The place is clean and tranquil , the technician was professional, and the service provided from the receptionist was superb (even though I could tell she was fighting the flu). I've only gone once and haven't seen much of a difference except for in a very tiny patch which hasn't grown back since the hair began falling out. The other areas are still growing just as thick and as much as it had before. I am holding out hope that over the next 3 sessions I will see some improvement. I am hesitant to begin other areas at full price until I see more dramatic results but I would recommend this place based on the fore mentioned factors.

love this place. works like a charm. after 3 sessions my hair barely grows back and the service is amazing always nice and caring recommend to all my friends

I actually found this place as I was walking back to my job from lunch. I decided to inquire within and I liked how I was welcomed and how the guy in the front desk was so polite and helpful with answering all my questions. I was given a tour and information on the new laser machines which were compatible with my skin complexion and I was offered a good deal for full body laser treatments for a year and I had to say yes because i had not heard of such prices anywhere else or given this type of detailed information. last night I actually just completed my full body laser sessions after a year and so of attending this hair laser spa and I am very happy with my results. Now all I have to do is every so often just go for an upkeep visit which is not bad considering I barely grow any hair. so I figure I can go maybe once every six months as I was told by my technician. I wish that I had purchased the living social package which was an even more outstanding deal but the fact that I don't have to ever deal with painful wax I know that I am still winning. I have also read the negative reviews on yelp and I know that my experience has never been anything but pleasant so I definitely recommend that anyone interested in laser hair removal should contact or visit this place before making a judgment.

I got my back lasered in got all six sessions and got a great price as well. I would definitely recommend to others as my overall experience was great and will be back for other sections of my body. Probably get my face next

First session today but I was very satisfied with the service. Can't wait for the results =]

The customer service and attention is incredible (Jennifer-manager and Tara-technician).The waiting area is welcoming. They work out appointments that work out with any work schedule. In only 2 treatments I've noticed amazing results in laser hair removal treatments (full face and neck).You'll regret not scheduling an appointment ASAP because their machines REALLY WORK! I've been to several other places with no results. In addition, there are great coffee shops and costume jewelry shops near by.

100% recommend this laser spa! I just had my 4th session and my hair is gone. I have semi thick hair and I was skeptical about laser hair removal, but almost after 5 months my hair is all gone. The staff at Infinity Laser Spa were very friendly and helpful with my questions and concerns. And although it is not a huge place it is very clean. And the laser "ice" machines are brand new. Located in the perfect location, midtown, which makes it easy for me to travel after work because they accommodate my after work hours.

I went there! Loved that, the best experience Just got to New York and tried couple of other places but this one is my absolute favorite now Was absolutely pain-free, the personal is super friendly , the prices are reasonable so..loved it Highly Recommended

i was a bit skeptical about going thier, but once when i arrived the environment was quite pleasing. the staff was very helpful and knowledgeable, the treatment was painless. the machines are brand new and very clean. I was very happy with the results. If you ever plan on going i highly recommend infinite laser spa.

This place is really good !! The people here are very friendly and accommodating !

Awesome place! super friendly people here, pain-free sessions, and saw results immediately! Def recommend this place!

Have tried 2 sessions of the hair removal treatment for half legs and both the sessions went fine. It's pain-free and they are pretty fast at what they do. I took this living social deal which was pretty good. Overall, no issues so far. They expect you to come every 6 weeks for the treatment and hair growth starts reducing over a period of time. You are entitled to 9 sessions over a period of 1 year.

I purchased a package at living social for laser hair removal at Infinity Laser Spa with a bit of hesitation because I have olive complexion and I have heard previously that laser doesn't work for women of color but I went ahead and purchased anyways because they advertise a new technology Laser machine that works on all skin color. Now after I have been on my third session I am seeing tremendous results. Hair is gone from majority of the area I am getting laser. The technician is very helpful at making me feel comfortable and the machines are definitely brand new and high tech. This Alma machine is great, it turns ice cold when the laser feels its getting too warm for my skin to prevent burns and scars. I am definitely continuing to laser the rest of my body with this place. Its conveniently located in midtown near Manhattan Mall. For me its definitely worth recommend all the way!!

the best