The staff is friendly and always willing to help when I need to change or make a reservation. The therapist are very professional and respectful.
Superb deep tissue massage from Jaquez - he knew just the spots to get to to resolve the muscle tensions. looking forward to the next session!!
The staff is friendly and always willing to help when I need to change or make a reservation. The therapist are very professional and respectful.
Superb deep tissue massage from Jaquez - he knew just the spots to get to to resolve the muscle tensions. looking forward to the next session!!
Excellenct massage. Very relaxing. Would definitely go back!
Second star for having a great service but... I called on a Monday and got in on Tuesday with a follow-up on Wednesday, the massage was great and it made sense to sign up for a membership. As soon as they had my payment I couldn't get an appointment till a month out on a day I work, I am told I need to book 6 months out. I had to argue with multiple people to get my money back and now have a gift card worth basically nothing since it is impossible to make an appointment once they have your money. Bait and switch tricked me again.
First visit here with Jason who is very experienced at how the body moves and he helped me feel so much better! Very professional and knowledge, I felt very much at ease. I joined the wellness program to continue to heal my body since I work as a restaurant manager.
Chris De P.
I met a helpful staff and had an excellent massage.
Ask for Benji you won’t be disappointed
Desk staff and my massage therapist were wonderful. The company though? No qualms about forcing you to come in to cancel in person despite there being a pandemic. My only regret is this being one of the business I tried to continue supporting while I stayed home.
The person who answers the phone is terrible, and she clearly does not want any business. She made it as difficult as possible just to make an appointment. The worst.
I went in with Extreme pelvis and hip pain. My therapist was amazing. She knew what to do to relieve the pain and it’s been 3 day’s pain free. I can’t wait until my next massage. Larissa is great and I highly recommend her.
I had an amazing experience here and Sumara who took the time to understand what my needs were so she could best help. The whole staff was extremely friendly and helpful guiding me through the process with it being my first time. I’ve singled up for a membership and will be going in once a month if not more from here on out. I’m just one session my back is feeling the best it has in years!
Bill Wen D.
The best. Is Jason
Ofilia gave me the best massage I've had in years. The pressure was right on. I will be going for more massages with her.
Always kind, every time I walk in and until I leave. EVERYONE is super friendly and accommodating. You have the ability to zap my stress right out of my body the moment I walk in. Also, every massage I've had has been skilled and exactly what I said I wanted. Thank you so much!
Clean, welcoming environment. I just love it here . Rick, my massage therapist is the best.
My therapist, Rick, is absolutely excellent. I was blown away by his skill. The front line lady was awesome too!
Great place to go and get a message. Mi I believe was the name of my message therapist and she goes deep and hard. I had to get a membership there so I will definetly be going back again and again. Very reasonably priced and great comfort. Right next to where I live so like 2 minutes away. Great Great great!!!
Excellent they take very well the covid
I was very pleased! Jason is excellent.
Thomas was wonderful ??
I have some of the worst back pain, Benji found those spots and took care of those problem areas with ease-didn’t even feel like hands. One of the most professional places I’ve been to, amazing office staff, makes sure you’re comfortable and also customizes your massage to your needs. Highly recommend.
Ta Shina J.
It was a great experience My Massage therapist RICK is the BEST stop by on 7th street on bell rd ELEMENTS MASSAGE
Gave my girlfriend my session. The staff tried to trick her into paying and making her sign up for there monthly session and made her uncomfortable. After that I decided that this wasn't a good fit. So I called to cancel. They are still charging me for another month even though I canceled due to their poor service and communication. While trying to cancel and explained what was going on she said I was wrong and in other words calling me a liar. Unprofessional in my opinion. This place is a trap. Be warned.
Sumara is an incredibly talented massage therapist and is the reason I will continue going here! Sumara has excellent customer service and after my first massage with her, I had pain relief for 2 months. I feel more relaxed than I ever have and it is so worth it. Sumara has a lot of experience and is very knowledgeable. I highly recommend her as a massage therapist!
The folks at Elements Massage are caring professionals starting from the folks at the greeting desks to the highly skilled professional Massage Therapists. I have had various aches and pains healed that doctors could not help me with. I highly recommend the services of Elements Massage
Great location that supports our local schools!!
Steph did an absolutely amazing job! Best massage I’ve ever had
I have been a client at this location for 2+ years and have always had a great experience. The biggest plus for me are the LMT's on staff. Not only is the quality top notch, but they are excellent humans as well. I get a deep tissue at least once a month to keep my dancer body going. Having a good laugh or sharing or hearing a story makes the pain of the session much easier to deal with. Can't recommend highly enough.
After 4 months of shelter in place, my massage never felt better! Thank you for helping me feel human again!
Kim is a wonderful massage therapist. I go to the Elements on 7th and Bell. I've seen others there, too, and I have never had a bad massage.
Junior was fantastic! I dont know anything about this stuff. All I can do is point and say, "It hurts here " and he really took the lead in educating me and knowing exactly what I needed. The whole massage experience was not only liberating but enlightening. Didnt know my hips were that bad hahaWill definitely book with junior again!
I can't believe how much better I feel ????
Despite the COVID restrictions, I enjoyed my massage and Daniel was terrific at making me feel safe.
I am enjoying this place. I love the deep rub down
Caitlyn was AMAZING! I told her what issues I was having and where I thought the pain was but she knew exactly what to do and where to work. I didn't feel pressured into buying any packages and it was a comforting experience.
This is the absolute WORST experience I have ever had. I received a terrible massage from a girl, she popped every part of her body every few minutes. Her technique, flow, energy and attitude were terrible. There was only 2 moments that a place she was working on actually felt good, which I verbalized felt good and she moved on right away. I had to ask her to stop halfway through and end my massage early. When the front desk told me they couldn't give me a refund they gave me a discount and then booked me a complimentary massage for the next day at 10. When I arrived today at 10, they told me my appointment was at 10:30 even though I had even called to confirm last night that it was 10. The manager was in a meeting and it took her a while to come out and she did finally issued me a refund. She was compassionate and caring but the damage was already done and I have no desire to get a massage there. I didn't have time to wait until 10:30 for a massage because I'm visiting from out of town to care for my dying great uncle and my sick dog and have to check out of an airBnB today. My experience was absolutely terrible and I will never be back. I should also mention that I have been a massage therapist for 10 years and worked in a ton of spas as well as owned my own practice. I have recieved hundreds of massages and have never had to stop a massage halfway through. Update: I began receiving charges to my credit card from this business weeks after my visit. The first few times I contacted them they said they couldn't help me. The manager finally was able to resolve the issue, it turns out the girl working at the front desk had accidentally linked my card to another client's account. That's a pretty big mistake to make. Really not impressed with this business at all.
Lindsey is awesome! Great management and staff. Very clean and processional.
I like everyone here the management is awesome I like talking to Olivia she is profess
My fist ever massage , it was wonderful... will go back in a couple of weeks ... Minerva was wonderful
Caitlin is great but Olivia and the receptionists are horrible
I have enjoyed my massages here with Minerva. I did sign up for the membership, as this is a wonderful value, as I can use this for a couples massage, or share with a friend. There was No high pressure sales or pushing one into the membership, which was great.
I have been in quite a lot of pain in my low back since Christmas. I woke up and was unable to sit up to get up. My back physically wouldn’t let me and I was in a terrible amount of pain. I have been to the chiropractor a few times to correct this but it only made it to where I didn’t have to hoist myself in and out of a chair. I had a 1 hour session with Dev last night and she had me laughing and giggling while she was digging into my problem area. This morning I didn’t have to roll myself out of bed! I was also able to pick things up off the floor without having to use my hands to walk down my legs to get there and back up! I’m sore where she was working and still have a few limitations but I am over the moon with how fast I feel better! I can’t wait for our next appointment in 2 weeks for or 90 minute session! If you have pain, she’s your girl. Even if you aren’t, do something nice for your body and soul and have her give you the best massage you’ve ever had!
Minerva was great. Found a problem area and worked to fix it. Highly recommend.
Jamie is amazing, if you are looking for a deep pressure massage shes the one you want for sure! All the staff is friendly here, the place is always always clean.
Got my first massage ever here! Really enjoyed the relaxation, and the staff was extremely nice!
Art is by far the best masseuse I have ever experienced!
I love going to Elements Massage. The therapists and staff are so friendly and talented. They are very skilled at what they do, and always provide me with what I need.
Stephanie is the best
The staff here is so friendly. I've had a few therapists here and every one has done an awesome job. I will definitely be coming back here. I've been to a few other massage studios, and this is by far my favorite studio now.
I love that I can call and get in same day sometimes within an hour or two. Staff is amazing at the front desk. I always try and see Daniel who is fantastic, I have chronic pain from a back injury and back surgery, he is the best and always remembers what areas are my problem areas. other therapist I've seen At this location are also amazing.
The staff is very nice and professional. I definitely recommend going here!
Great recommendations and therapists are friendly. Stacy the office manager was patient and kind
Go visit Caitlin at Moon Valley. Excellent Massage therapist that knows how to get those tight knots and really listens to feedback!
I walked in to schedule a massage and the receptionist tells me she has nothing available for the day. I leave I sit in my car and I schedule 2 appointments. 1 at 4p with Sumara and 6p with Jason. So I walk back in and see what she says and she tells me well Sumara isn't here to do a 4p massage and we won't be open at 6p to do a massage at 6p with Jason. Really? Then why am I able to schedule online & bought the 1st time massage special? And your business says it's open till 7p so why would you be closed at 6p? DO NOT GO HERE! FALSE ADVERTISING on hours of operation and online appontment booking.
I absolutely love Elements Massage, specifically Minerva! She takes excellent care of me, provides marvelous massages every month and I'm always so refreshed and relaxed after I see her! The membership package is well worth the money spent!
Just what I needed to wind down
Ronnie is the guy to see at this location!
I had the most amazing 90 minute massage with Art. He listened to everything I said I wanted and didn’t want and I couldn’t be happier with it. I always worry about spending a lot of money on a massage and not feeling satisfied with it. Art even stretched me. Elements is a wonderful place to go. The atmosphere was also very relaxing.
Had a Father's Day massage and loved it. Great staff and customer service!
Best dam massage I ever had In my life
My therapist, Caitlin, was very good at working my troubled shoulder. Will see her again in June. She listens and can dial it back when I asked her to.
Love the place ..massage sessions are good ...relaxing
Really like Elements over the other massage places. This location is clean, the people up front are really nice and call you by name. Ronnie is an excellent massage therapist. He listens to me and makes me feel relaxed every month. I would recommend him to anyone.
Great and professional
Daniel is experienced, professional, kind, and extremely capable of getting tight muscles to loosen up. I've been twice and I'm going back for more..i intend to increase how often i go because it is truly working! Thank you Daniel..YOU ROCK???????????? The front office girl helped me also..thank you!
Cindy is amazing!!!! Staff was wonderful.
Caitlin is a wonderful therapist and really knows what she is doing. She can apply a good amount of pressure and really knows how to get down to the source of your problems and fix them. Great conversations as well. The front desk is nice and doesnt overly try and pressure you into anything and is really helpful. One of the best places I've been to.
Good for a quick on the road massage. They don't always have what you need available at the time but they try.
Ronnie is a great masseur. Front desk staff is very nice. The facilities are impeccably clean and smells nice but not too strong
The management was beyond amazing with the situation i encountered! I had scheduled an appointment for mid afternoon, after a few min in the room with my therapist something just did not feel right. I stopped the massage and spoke with the manager. She apologized, accepted my feed back and promptly got me scheduled for later that evening. The therapist she matched me with, for my second appointment, was beyond amazing! He listened to my areas of concern, checked in with me on pressure and ultimately had me completely relaxed on the table!
Elements Massage is a great place for my massage. From check in to check out...I've had no problems. My therapist is attentive to my massage needs. I go on a regular basis and find joining the monthly plan is the thing to do.
Everyone I encountered at Elements Massage Moon Valley was knowledgeable and friendly, from the front office staff to the massage therapists. Tammy and Junior were two of the best massage therapists I ever had work on my knots with their magic hands. Definitely recommend!
Used to go to their competitor across the street. So much happier here! Great service, no hard sales, variety of therapists.
Lucy was great! She was very helpful in explaining what she would be doing during my massage being I've only ever had 1. It was amazing and I was very comfortable with her. Thanks Lucy I will definitely be back.
Everyone from the front staff to the therapists treat me as if I'm their only customer. Scheduling accommodations are handled quickly and always with a smile. Adrianna is amazing at finding all of those tension spots and relieving the pain and tightness.
Cindy Snider R.
My massages were fine and I signed up for the monthly reoccurring program. Of course I didn't have time to go on a regular basis and wanted to cancel. I called to cancel my membership and was informed I had to come in person to fill out a form. I found this very inconvenient but I went in the NEXT day. Now because it is less than 30 days (by one day) I was going to get charged an additional month before I could cancel. I decided I would surrender one of my massage credits to not be charged the fee. I still had four more credits. Little did I know that I had to use all my credits up within 30 days!! Once again but customer centric. They already have my money why not give more time before credit vanish?
Excellent massage services. I always go to Ronnie at Moon Valley. He gets rid of all my knots - even ones I didn’t know I had! Besides being an excellent massage therapist, he is an awesome human being. The spa is clean, punctual, and offers a variety of services. A membership definitely makes it an amazing value. I highly recommend. ????
The massage studio is top-notch professional and attractive in design and appearance. The people there go out of their way to see to it that you get what you expect. They don't try to sell immediate repeat appointments; they offer to set another appointment in three weeks which is generous in time for both parties. I enjoy going there more than I have other massage studios.
I've been having severe migraines for a couples weeks straight this time. After experiencing brain fog and tension I decided enough was enough and went to get a massage. I was paired with Stephanie and I can not express how wonderful and magical this women is! I came in feeling like life was over and leaving feeling like a brand new women! Thanks again Stephanie and god bless your magical hands ..hahaha :)
Everyone is friendly and helpful. They made me feel valued from my first phone call to book my massage.
Really awesome personnel that give you excellent advise and suggestions regards improving your muscular mobility
Brice M S.
I love this place. My back always feels better when I'm finished
Massage was amazing, Ofelia was great! Lots of parking and easy to find. Front desk staff are friendly and helpful.
I had horrible pain in my hip and was able to make a same day appointment. Ronnie gave a great massage, my hip and back felt so much better!
Went in for first time and had an excellant experience.
I Googled places that accept walk ins and this was the 1st place to generate in my search. I get there and they say they're all booked up for the day so they schedule me for the following afternoon.. The next day I go in I tell the massage therapist this is my 1st massage since I had neck surgery so I assumed he would use light pressure. The entire massage I kid you not, he was asking me how long he should massage each body part for (I went in for a relaxation massage, I would've preferred no chatter) he was moving in fast paced motions and pinching my skin, then went over my spine a few times! I went in to relax and left with more stress because now I have bruises on my back and neck. He stretched my neck so far I had to tell him to stop because it hurt then he did it again on the other side, along with twisting my wrists too far! I've never had such a terrible experience. I usually go to competitiors, this was my 1st time at Elements and I won't be going back.
As a former massage therapist and having not had a massage for a few years, I had an amazing hour massage at this location with Zaria. We instantly connected and her warm personality made me feel relaxed which made the whole massage that much better. To her manager or person in charge, know that as someone who’s been in sales/customer service for years, she is someone who definitely represents the location and Business in the most professional way possible, I will recommend others to your location because of her. Thank you!
I was a little nervous after workin with a different therapist for so long but Zaria exceeded my expectations and was absolutely amazing, exactly what I was looking for. Can’t wait to see her again.
This was one of the best massages I've had. Went for a couples massage and they were very nice and professional. I definitely would go back.
I'm giving it 2 stars because the place was very clean and professional. However after my massage I noticed a lot of bruising. Cindy was nice but went way too hard just above both my hips. At the time I just thought it was a couple of tender spots but when I got home my wife noticed all the bruising. I've had several massages in the past and I've never had one that left bruises. If you go just be clear and vocal about anything that might be painful I wish I had been more clear.
Kim always does an awesome massage, always feel totally relaxed with her, she listens to what my problem areas are, and I always leave feeling so much better!
Boyd's Custom Pools, I.
Great place to get a professional deep tissue massage. Highly recommended
Okay so when calling to book an appointment sometimes it's quite "chilly" due to a lady named Angela, but she's probably quite nice when you're in front of her, but don't hate her she's sweet, it just doesn't transfer over the phone lol. She's a business lady and probably quite stressed so cut her a lil slack or just book through the app hahah, also KIM is an amazing massage therapist I live for her massages and that's saying a lot because I don't like to be touched hahAh! Ofelia is good as well! But I belong to Kim HAHAHA!! XOXO.
Love the hours, they are very accommodating for those with equally long days. I bought a Groupon and thought I’d try it. Had my Groupon massage by Jessi and it was just great. I liked it so much that I signed up for a 6 month wellness package. I highly recommend a regular massage for overall health benefits. This place is nice because it’s quiet and all the rooms are relaxing. ~Kim in Phoenix
Ronnie is amazing, and the front desk staff is always so nice and helpful. They have great flavored water too and I felt great walking out of my massage. Looking forward to my next session!
Great massages. I like that they check the pressure throughout the massage. Prices are fair and the atmosphere is very calming and beautiful.
Jeffrey J. Quatrone E.
Just what I needed. However they lost revenue. I am working on a very stresfull project. My massage really helped southe my tight muscles. I wanted to buy 6 visits. I would have been back once or twice a week during my project. They would only offer me a membership that had rules and auto debit features. I hate that model. Their alternative was pay full price for each and every visit. I never returned. Had they offered the kind of package I was looking for they would've gotten close to $800 or so and kept me after my project. Shame on your company wanting my credit card on file so they could automatically charge me. They were also surprised when I paid cash for introductory special.
Loving my massages at Elements on Bell Road, Jessie is the best! I have been using Jessie for awhile now and she just gets better and better. Nice deep tissue massage.
Bee The G.
Absolutely love Elements!! Had a Massage Envy membership for 10 years and switched to Elements about a year ago!! Best decision ever!! They treat members so much better with monthly specials and quarterly incentives for being a valued customer. Instead of hoping between therapists at Massage Envy I found the most amazing therapist at Elements. Mathew is an amazing asset to the Moon Valley location!!
Highly recommended. Thank you for the massage. It was our first couples massage, which both of us were happy with the level of service! Looking forward to coming back down the road. Cheers.
The lady at the front desk gave me an address that took me to the wrong place. After I called again and got the right directions I showed up 10 mins late. My massage ended up getting cut 15 mins short. The actual massage was very average. The unimpressive massage combine with the shortage of time; plus the fact they kept trying to sell me on a return visit, earned them 2 stars.
Great team and environment!
My husband Phil recently enjoyed his services at Elements Massage. He said "Staff was very professional and very friendly. I had a very pleasant experience and will visit again." Thank you for taking good care of my hubby!
Friendly and professional! Still miss Robert!
Jose was professional and did a fabulous job working out my very sore back & shoulders. I can't remember the last time I was that relaxed. This location is like a secret oasis of relaxation!!
I you get a massage here, you have got to get Priscilla. Wow, I have been to 30+ different states and had many therapists throughout all of them and by far, she takes the cake, ice cream AND gets the meal comp'd....superb!
the treatment is perfect and the attention also very good place I will soon return
Professional with a nice environment
No contracts. Same day appointments. Can share your membership with another person. Cindy gave me a great massage!
Jamie Nettles At Deer Valley C.
Massage therapists really know what they're doing and do a great job. The front office staff is very friendly and helpful. I highly recommend this place.
My experience was phenomenal!
I will be returning to Elements Massage Moon Valley. Staff was amazing, friendly and the massage was memorable and relaxing. There are other massage places out there that do not give you the customized treatment that Elements does. They go above and beyond, this is what sets them apart from the rest.
Luis was astounding! I have NEVER had such a perfect deep tissue massage. My only regret is that I didn't find him until 3 days before moving to another state.
This location will not honor Groupons. Be warned.
Jessica is the best therapist!!! Staff is professional and friendly.
This is a great place for a massage. Great people
Jessica is hands down the best massage therapist I've seen! She is tiny looking but mighty. I love that she listens to my concerns and is also able to hone in on areas I didn't even realize needed attention. She also is not over talkative unless you strike up conversations with her and she never removes her hands from you when massaging, hard to find someone like her! She's the reason I signed up to treat myself for monthly massages. I've been seeing her for months now and plan on continuing. If I could make one suggestion it'd be to have the company provide hot towels for clients upon request for use on our feet during the summer months especially with all the flip flop wearing. The former location I went to did this and it was a nice touch.
Nice environment. Professional front desk. Ronnie did an excellent job. He's a great massage therapist. He made me feel comfortable and addressed my needs. He is also a very talented masseur as well.
Wonderful relaxing massage in a very peaceful room. A very professional and friendly massage therapist! Definitely worth the experience!
very professional masseuse. She did an excellent job kneading my back, neck, and legs. Highly recommend
Calvin Craig J.
Everybody is friendly and my therapist, Jessica, was excellent!
My therapist was incredibly professional and considerate. Plus it was honestly THE BEST massage I've ever had (and I've had a lot!). I'll absolutely come back.
The receptionist does her job well, from information and appointments to friendliness. LUIS IS AMAZING! He is personable and friendly without being chatty. He pays attention to your areas of concern and knows how to get in there and work out all the kinks. He applies perfect pressure and has never failed to give a great massage!
This Elements Massage is AMAZING!!! The staff is great, very professional and they give a great massage and the facility is keep very clean. I have been twice with my wife and she goes 1 a month and every time she comes home feeling 100 times better then when she went in.
Elements Massage is fantastic. Such a well run organization, clean, honest and the staff goes the extra mile. Jeff Crenshaw knows how to run a business. I highly recommend
Consistent chatter during my session by the therapist absolutely ruined my experience. I went there for tension and stress relief and left there feeling like I knew everything about what it was like working there through the eyes of that therapist. Waste of money and time. I'll be going elsewhere.
always clean, great friendly staff. Every time I go there is get the best massage I've ever had! Can't wait to get another!!!
I absolutely appreciated the fact that the staff are so kind. When you walk in they offer you water to drink and kindly ask questions about any areas in need of attention. They're very great about informing you about ongoing deals, plans, memberships, etc. The masseuse I was paired with did wonders on my back. She was very attentive to the areas I pointed out as well (also the lotion doesn't leave you greasy). I couldn't of had a better day there. Definitely give this place a try! I know I'll be returning soon.
The massage was professional and wonderful. The therapist listened to my needs and performed the massage accordingly per my request. Guidance instructions at the end for home therapy to help as well.
The therapists are polite and completely relax me
Great service ...
Amazing and relaxing I would recommend a massage
The website was very clear on services offered and costs. I received an excellent massage and look forward to more in the future.
Elements Massage is a great place to relax and unwind. The staff are friendly and professional, and the atmosphere is calm and welcoming. Each therapist is skilled and pays attention to your description of your painful areas, and targets your massage therapy to your individual needs. You can feel your mind and body calming as the tension fades. Wonderful place, and I highly recommend it.
Ruth S T.
This was my first time with Elements Massage, but I had such a good experience, I plan to make it a regular event.
My therapist, Deana, was exceptional! She first listened to me about what my issues were and then addressed every issue with skill and care. I like a deep massage as I have some long term trouble spots with my shoulders and lower back, which she was spot on with and gave me relief for. (Not many therapists have been able to get as deep as she did). I have had many massages over the years in many places and this ranks right up there with one of the best! I WILL be returning.
My therapist Christina was incredible! The entire staff is warm, smiling, friendly, and welcoming. I received a real welcoming as all that entered while I was there, Elements Massage at MoonValley is a total relaxation coupled with incredible massage. Teach yourself to one of their incredible therapist and you will be hooked! The best place!
The atmosphere is very calming from the moment you walk in the door. The front staff is very professional and nice. I've received massages from Daniel and he is very accommodating to your exact needs. He is also very professional. I always feel amazing afterwards. If you need to reduce stress or just need to relax this is the place.
Great and friendly staff. Its really helped with my chronic issues and overall aches and pains.
One of the best deep tissue massages I have had, and I have had several. The staff is very friendly, professional and the prices are very reasonable. I would highly recommend Elements Massage at 630 E. Bell Rd.
I absolutely LOVE this location! Front desk staff was extremely friendly and very accommodating. Amanda was a wonderful therapist and made me feel very comfortable! She listened to my needs and was able to give me relief in my shoulder. I dislocated it a few years back and haven't had a great range of motion since. However after my massage with Amanda, I felt great! A highly recommend this location and Amanda to everyone I know!
I've been getting professional massages for decades so I'm no stranger to a good therapist or an awesome noteworthy massage. I received the best massage, streamlined and formulated especially for me to suit all of my injury needs. Daniel was my therapist and he went far above & beyond what I have ever experienced in the past, EVER! He asked plenty of questions to determine the best approach for me and he just kept amazing me as the hour progressed. I've never felt better and this massage therapist deserves some most definitely well earned kudos!!! Whenever I am back in the Phoenix area I will definitely be stopping in to get a massage from Daniel at Elements Massage.
Front desk was rude and I heard them talking unprofessionally about other coworkers in front of clients. This made me very uncomfortable.
Looks are not always as they seem. And that apply's to this establishment. Staff was not to friendly, and quiet rude, and not helpful at all. Especially one young woman in particular who will not be named. Even overheard this same young woman saying some very inappropriate things about a fellow employee to her fellow staff but also in front of customers as well. I left immediately after i herd this. We go to these places to relax and get away from the stress in our daily lives. This place, you could feel the stress and bad energy just by simply walking thru the front door. Not a great way to end a vacation.
This place is absolutely disgusting as far as their customer service. I've over heard them talk trash about clients coming in as well as coworkers. They are all fake, dishonest people and I DO NOT recommend anyone going there.
We love Jenn! The Phoenix new moon Valley location is very classy and clean.. we like it alot more than the other locations we have been to with elements. Please check them out they are very attentative to your massage needs and always give you a review of what still needs to be done for the next visit.
Both my husband and I got massages at this location last week and we were really impressed! It is a very nice clinic, the staff is very friendly and the therapists were great. Both of us commented after the massage that they were some of the better therapists we have had work on us. They were knowledgeable and professional, we were very pleased. The wellness program is a pretty good deal it seems a lot more flexible and friendly than some of the other programs out there and there was no "hard sell". We will be back!