Reviews
Andrew D.
I love coming here! i’ve been coming to this spot for a consistent 4-5 years now and they never miss a beat! i’ve recently connected with nisha (i hope that’s how you spell your name, sorry if i’m wrong) she is amazing. so gentle and very caring and informative of every procedure she has recommended to me. the lash lift is not only affordable (60) but honestly lasted me about a month and a half with beautiful lashes. as mentioned my eyebrows are always shaped and cleaned to perfection. i honestly couldn’t be more happy with this place & especially nisha’s kind considerate customer service!
Lysa P.
Excellent salon! They did a great job marking my eyebrows beautiful. Great prices too!
Andrew D.
I love coming here! i’ve been coming to this spot for a consistent 4-5 years now and they never miss a beat! i’ve recently connected with nisha (i hope that’s how you spell your name, sorry if i’m wrong) she is amazing. so gentle and very caring and informative of every procedure she has recommended to me. the lash lift is not only affordable (60) but honestly lasted me about a month and a half with beautiful lashes. as mentioned my eyebrows are always shaped and cleaned to perfection. i honestly couldn’t be more happy with this place & especially nisha’s kind considerate customer service!
Lysa P.
Excellent salon! They did a great job marking my eyebrows beautiful. Great prices too!
Katherine B.
These ladies are 5 star. Great people, comfortable environment and I’ve always been extremely happy with the job done. I’ve tried a few places in the city and I will never go anywhere else. They know a lot about their trade and can make recommendations based on your face shape and eyebrows. Can’t not recommend this place more.
Sarah H.
I have been coming to brow zone for years for eyebrow tinting and waxing but today I tried eyelash tinting and lifting and I am amazed with the results. I didn’t have an appointment ans there were able to fit me right in! Neesha was my technician and she was incredibly knowledgeable and took the time to walk me through the process as she did everything. I am so pleased and will definitely be coming back!
Robinson M.
Being a man it’s hard to find a place that actually gives you what you a calm clean look but I truly do recommend this place the store was so clean and the service from all the ladies there was amazing they all really focus on making a connection with the customers so you always get what you want, I genuinely really recommend. Nisha did a great job. Five star service for sure!! ????
Tara N.
I love this place!! Nisha is so sweet and made me feel so welcome. She gave great advice and did such a wonderful job on my brows.
Mariama N.
I have been going to Brow Zone on 13th for 9 years. The service is always great and consistent. Nisha is my girl! She put me on to laser 3 years ago after doing waxing for many years and I've never looked back. Such amazing results.
Kay H.
Very sweet ladies Mandy and Nisha gave me an exceptional experience today from eyebrows to waxing we also shared some great conversation and they made me feel so comfortable with my decision. They gave me great advise and wonderful service for a decent price. I will return!!! Yay Happy Birthday to me!!
Michele M.
Amazing photo facial …. I feel rejuvenated and refreshed. Thank you so much for your professionalism, kindness and care. I truly recommend their services.
Dahlia Miranda M.
Amazing services and great results! I truly recommend if you want to treat yourself right!
Briana M.
I have been going to Brows Zone for well over ten and a half years at both the W. 4th Street and 13 Street studios. These women are amazing. Hanging with my Desi-South Asian sisters and Aunties makes the services even more special. Millie Aunty is my go to at West 4th. She is impeccable with my eyebrows and her tinting is magic. She has brought my thin early 2000s brows back to life. I am forever grateful for that! Mundeep at the 13th Street location is my sweet lash queen! I don’t do my lashes often, but when I do for special occasions, she is the hands I trust. She is fast and also very detailed in making your lashes look beautiful, natural, and of course glamorous. I am so glad she is back! Nisha is my go to for laser hair removal, facials, and threading/tinting. She just recently came back to the 13th Street location after some time away - and I am so glad she is back!!! As someone who has PCOS, the laser hair removal of my face has been INCREDIBLE! I now only do touch ups once or twice a year after I did the consistent laser sessions once a month for a year. WORTH EVERY PENNY! They have packages and it is well worth the investment. I am doing other laser hair removals services in the coming months cause the results are incredible. Her facials are amazing and she is impeccable with a thread and tinting! The rest of the ladies at both locations are wonderful too. These three just happen to be my ride or die the past 10+ years and I am forever grateful for that. I recently moved to Harlem and I plan to travel downtown to get my services from these beautiful women! Invest in yourself by investing in this great business.
Haidy A.
Dilshad and Nisha are are the best hands down !
Tiffany J.
I came to this location after getting my eyebrows done at a different one. Nisha was so kind and sweet and fixed my eyebrows for me! i’m so happy and grateful, never changing where I go to from now on. They always do an excellent job.
Emily L.
Nisha did an AMAZING job on my eyebrows! I’m always nervous to have them done and look too thin but she was able to clean, shape, and make them look even fuller! She was super knowledgeable about the growth and shaping and how to care for eyebrows. I HIGHLY RECOMMEND !!
Tanya S.
So glad they were still open after the pandemic! My favorite brow/lash place. Was good to see the same faces because they’re always professional & explain exactly what they’re doing and why. Will be back!
Jaz V.
Alway very accommodating. Great prices and the lady always takes the time to explain everything. I highly recommend this place.
Nikki H.
I went in there today to just get my eye brows threaded and when I came she told me there was two people in front of me so I said okay and I saw the two people in front of me waiting so I left and came back n with in that time two man come in to get there eye brows done so finished the girl she already sitting in a chair and went and did the two man before she did the lady who was already there so I left because she took both of those man before the both of us women and we was there before and she had us write our name on the paper just for her not to use it
A G.
Love this place, they do an excellent job on laser, wax and eyebrows. So sad my girl Nisha moved to another state but she left me in good hands.
Shaye P.
I had my eyebrows threaded and tinted here. Mandy is amazing and made my sparse brows look fantastic! I will definitely be back.
Yamini K.
I am literally writing this review while I’m still getting the service done because FARHANA was THAT amazing. I have gotten waxed a thousand times but she was the most professional and the best at what she does. Highly recommend this place!
Nicole S.
I used to have my eyebrows threaded religiously before COVID… decided it was time for me to start getting threaded again, and I’m so glad I came here! Farhana gave my brows a beautiful shape and made sure to keep them thick like I asked. I’ll definitely be back!
Janetkayconway
Had a confirmed appointment with a specific employee, drove in from out of state, only to be told upon arrival "sorry, she is not here today " no text, email, phone call, nothing. Understand that employee retention is tough these days but to have me drive all the way in?
Lilmisslyka
Best eye brow threading in NYC! Ask for Farhana ???? She’s the best!
Michael S.
Farhana was very kind, sweet, efficient and the experience was very relaxing.
Hazel F.
Farhana was amazing!! She took away all my anxieties and did the best job, I’ll be booking her again and recommend this place and her to everyone! :)
Yesenia V.
Fist time and it was amazing. I highly recommend. I did my Brazilian was with Marina and I loved it. She made it really comfortable and friendly.
Natasha M.
nikki is the BEST she saved my brows after i overpaid at gby salon in chelsea for a terrible lamination job. every service this staff provides is amazing, impeccable, and has the best prices. by far my favorite salon in nyc. i would say hidden gem but it’s always full of great clients. thank you nikki and everyone! will go nowhere else
Saharish S.
I went in yesterday to get a few services done, eyebrows, upper lip and massage and Marina assisted me she was amazing! I also loved that every seat was wiped down with alcohol after every client which is very sanitary. I haven’t done my eyebrows In a long time and marina did them beautifully!!! Her massage was also great! She also does lashes, haven’t done that yet but I plan on soon she showed me pictures and they look stunning! I recommend Marina!! (Please ask for her) Thank you Brow Zone!
Priscilla A.
Yazmeen is an Angel sent from heaven!! Not only does she have a beautiful soul, but she is so talented with eyebrow threading and tinting. She has been the only person to do my eyebrows for over 10 years, so that alone should tell you a lot. She customizes each person’s eyebrows based on the shape of their face and also listens to what they’re looking for. She delivers each and every single time. Yazmeen also provides great advice on products to use to help your eyebrows grow full too. She literally parts the red sea and does a transformation on my face! I always walk out looking like a new person. I would never have anyone else do my eyebrows and I’d recommend her to EVERYONE. Please go and visit her (Union Square) and I guarantee you’ll never have another person do your brows.
A T.
I have been a long time customer of Dilshad, I am probably one of her customers who have tried most of the services she provides at her salon and every thing she recommended have always done magic. People fanatic about the clean place and excellent service should definitely try this place for their personal grooming. I love this place.
Sivan S.
I ONLY trust BrowsZone w all of my threading and laser needs. The team is taking incredible precautions for Covid, which makes me feel confident and comfortable. In particular, Nisha is incredible and has helped me get amazing results from Laser hair removal, and various facials. Can not recommend this place highly enough!
Nadia O.
Great service! The staff is so kind and the wax was the least painful I have ever experienced.
K M.
Love them they do my daughter and I eyebrows reasonable price
Alexander C.
Simple easy nice place
Melanie R.
If I could leave 10 Stars I would. Amazing experience, enjoyed my deep facial with Yasmine she was professional, soothing, took her time and left me feeling like a new woman. The calming music was a plus, I just meditated and left earth for a while. Yasmine also threaded my eye brows nice and thick just how I like it. My face was literally glowing guys Book your appt ASAP. So thankful to this business for taking such great care of me. I’m so happy with the services can’t wait to experience more.
Michael C.
Very slowly
Ra “Xa” N.
Nice
Edward C.
well. Waz a friend that went there not me to do her nails I guess its okay..
Dewin L V.
LoL I wouldn't know
Olta M.
I do chin threading twice a month. This was the worse service I have ever received. I went at 3pm and had to wait almost 15min. My hair was 1/4 inch long and the lady said my hair is too short. She said she will try her best and didn't care enough to remove all the hair. I had to go somewhere else and have it finished. She also requested a tip. Clearly not coming here again.
Souha A.
Yasmin transformed my eyebrows in only a few weeks
Superwoman 75
Stopped by and loved the place, but I bc eas full. Ill go again next week????
Olivia R.
Don’t go here. Waited 15 minutes and now my one eyebrow is wavy. Walked straight to Sephora after to buy a pencil to fix it.
Nikita A.
Terrible sanitation - mouse in the bathroom that kept running out onto the open area where people can get their brows done. Awful experience, staff did not seem to care, and no accommodation. If you want mice in a place you get hair removal done, this place is for you.
Tanja S.
My go-to spot. Clean, quick, fair prices, and they do a great job!
Greta A.
Fantastic place, thorough wax and great friendly service. Highly recommend :) Thank you to Yasmin for a consistently great service.
Sheyla M.
Lady rushed to get to next customer, waxing was seriously painful. Was left with a scar a week later. Seriously no care whatsoever. DO NOT RECOMMEND!
Gil Pagan (.
My wife love this place
Asha S.
Great service and they do amazing brows.
Anthony S.
Very simple an clean an helpful I like it
Raquel R.
Good customer service, but did not like how my eyebrows came out whatsoever. The lady said she would only shape them which normally comes out nice & full at other salons as I have naturally thick eyebrows. My eyebrows are the thinnest they have been in probably years. Won't be returning especially when I have paid $5 at other locations for a MUCH better job.
Alberto G.
Nice
Marissa W.
Friendly staff, great job! I even got a temple massage. Love this place and will keep going back!
Gina B.
Love this spot! Everyone once is so nice and they do excellent work!
Gwen L.
Excellent clinicians skilled gentle and kind. Clean salon. I recommend threading and eyelash extensions as that are the only services I have purchased. Reasonable prices
Joyce V.
Amazinggggg service and really nice and attentive people, definitely coming back
K M.
My girlfriends come here to get their eyebrows done during lunch and they are pretty quick and they come out nice. I came in for a chair massage when my shoulder was killing me. They had the best rate in the neighborhood ($1/min vs 1.5/min). I don't remember the name of the gal I worked with but I told her I needed some oomph and boy she gave it to me! She did my whole back but focused on where I said it hurt most, did my neck and arms, AND she used some weird vibrating thing that she slipped on her hand and went over my back with! I had bad chair massages and this one was really good. I recommend, y'all!
Kelly W.
Excellent quality and attention to detail. They truly do a fabulous job.
Leora R.
They took off a chunk of skin by my eye! I came to do my eyebrows here yesterday evening and should have noticed a few warning signs: a) the waxing and threading hurt a lot more than usual, b) the cream the technition put on my skin BURNED, and c) the technition showed me the door without inviting me to look in the mirror and check how my eyebrows came out. When I looked in the mirror at home, I saw the bloody spot under my eyebrow! She took off skin! Aside from how bad it feels, it also looks awful!
Amy H.
I work in midtown and live uptown, but after trying a number of different places and not being satisfied with my results I tried this place. I was thrilled about my results from the first visit and continued to return without any specific loyalties, but then I found Alisha and she’s been my girl ever since! I highly recommend this salon and I’m very particular about my brows.
Ari-Ayin F.
There are one or two women at the salon that really listen to my concerns and it's because of them I frequently come to this salon when I am looking for an eyebrow treading salon. However overall if you are picky about the look of your eyebrows and have skin sensitivity this is the wrong salon. They don't understand natural looking brows. They over thread even after you explain that you want to maintain them natural. They have a heavy hand and are arrogant about the look they think is best instead of listening to what the costumer is comfortable with. Very bad costumer service. After making a mistake, instead of being apologictic they blame you. It's an awful feeling. My eyebrows are messed up my skin very erritated and on top of it I am told it's my fault.
Bethany J.
Convenient quick brow place. They do a good job every time and also sell brow care products.
Melissa B.
I love this place. They moved and I thought they had closed. Lucky for me they moved 2 min away ????????????
Stevie A.
4 years ago I was looking for a place that does eyebrows around this area and I've been coming here since then. I've recommended this place to a butt ton of friends and to anyone else who is looking to do their eyebrows, or any type of threading. Staff is very friendly. Nisha (I know I got her name wrong but she is a brow savior) is great at what she does and I love her AND my beautiful eyebrows after I leave.
