Great service really nice people
Great service really nice people
A Google U.
This place is a relaxing haven in Manhattan. The staff is incredibly courteous and the interior design really makes you feel like you are in an ancient temple. It is quite expensive, but it is worth every penny for a special occasion or on a grey NYC day.
I asked for a facial with extractions since I was experiencing acne breakouts. I left with the same clogged pores. I called back and talked to a manager and he did not help. He talked over me which was very disrespectful. The manager directed me to a dermatologist. If the spa can't provide a service requested they should say that at the beginning of the service.
I love this Spa...the Therapist are all amazing. You definately feel rejuvenated when you leave.
Mrs. Monica C.
Very lovely the young lady explains everything she is doing. And its absolutely a calming relaxing atmosphere
I adore this place. I went for the basic day pass with some gfs and had the best time. It's so easy to just relax and take in the different experiences. Love that it's multiple levels and that you can head to the cafe or the roof as an option to cool off from the saunas and hot pools.
Would highly recommend to go if u want to be pampered!!! U deserve it!!!
It’s very relaxing, clean, beautiful and calming decorated, staff is very courteous, facial was awesome, cannot wait for my massage appointment!! I have been a costumer for years now, and I simply love the small little spa!
I LOVE THIS SPA! Its super cute and tranquil. The staff is friendly and very knowledgeable. The prices are affordable and they even have happy hour specials! I have been going here for years now and I recommend them to all my friends and family!
I love the facials and the peels... everything is so relaxing
Wonderful experience, always. They treat you like a queen. I will be back. ????
Wow. Heart of chula vista. Soothing retreat like experience. Tranquility describes this place. Treat yourself.
Beware ! These people are manipulating funds via Groupon . I purchased a groupon and they were unable to book before expiration date , claiming that they had sold so many they were overbooked and would honor the service at a later date . Now , they are able to make the appointment but want an additional 75 $ for the 45 minute service , that “ has a 125 dollar value “ . Shame on them .
A perfect hideaway. They even have infrared sauna for guests
Jenny was wonderful!!
The absolute worst spa I’ve ever been to in my life. I don’t write reviews but this has to be told. I went in for a spa package in which the lady working on me might as well been a robot, she did not even try to converse with me, fair enough I can live with that. This is where it gets horrible, I told the lady that I had a bad lower back which I was going to the doctor to get it taken care of and not to mess with it. Never acknowledged me in the slightest but figured since she wasn’t a talker anyways that she understood me. I’m reading my emails and next thing you know I felt the sharpest pain run right up my leg and I just knew when I looked back it wasn’t going to be good, sure enough as I looked back I could see she was working on my lumbar which is my lower back, I was disgusted in which I got up and limped out, I could not leave fast enough truth be known. My troubles were not over, the next day my back blew out. I immediately went to the doctor in which he told me I had a slipped vertebrae which may need surgery. I thought I’d try a new place out but what a mistake that was. I live in Rancho Santa Fe and shall be using my regular spa here from now on and will never step foot inside this place again.
The best spa in San Diego.
This was my first time in.had a prepaid service as gift.I was a little sceptical after reading some reviews, but my wife swears by this place . She assure me I would help me with my aching shoulders n lower back ..and she made it point to say that their service was outstanding. Unfortunately, it wasn't! I really didn't see ..or feel anything outstanding on their behalf..specially for price...when i first walked in.. there is a check in pad,no one to greet you or anything.i did notice a tiny lounge with a few people in bath robes.after checking in u wait about a minute . I get walked straight back to a room and ask to prep my self...didn't get offered anything not even glass of water ..didn't even asked if I needed to use rest room.they did try to upsell me on a lotion though. I was suppose to get a full body deep tissue message..but only had my shoulders n neck worked on..(which was okay.nothing special though) .definitely not deep tissue....though....getting home I'm told I was suppose to receive other service that were paid for..that I didn't receive ..so I'm really disappointed .top it off after cooling down ..all my aches n pains came back..definitely not worth money or time spent there..was upset my wife gave em a tip..I do not recommend this place at all..not a good first impression and..or experience
The setting was relaxing, but I had some things that was off. I wanted a specific facial, but they didn't had the person there to perform the service. I asked to reschedule since I couldn't figure out what other facial to do to substitute, and I wasn't allowed to reschedule. I ended up choosing a facial but I almost felt like I was being forced, apparently it was a new facial they introduced this month. The facial service was good, but to my surprise when I got off the bed and looked at my phone while I was getting dressed, I found that my service was not even a full hour like they promised but only 40 minutes. I left disappointed because I expected better, and I saw the reviews. Yes, the people are nice but the not allowing me to reschedule, being cheating in having a hour service and not having a technician there to perform my original service, have me feeling disappointed
I bought my mom a facial for her birthday and she says she loved it. The ladies were kind, gentle, and helpful. She wants to go again
$55/month membership is totally worth it.
Great staff, Jasmine was so sweet and walked me through the whole process. Will definitely be back. Great gem of Chula Vista.
I had been a member for long time. According to staff, unlike other places they use quality products for their customers. And it shows through my own skin. Depending on time of the day it can be hectic to find parking spot. Secret: park behind Marie Calendars for free. They always have plenty of space for you.
Wonderful spa experience all around!
Great prices and great relaxing time. I felt very comfortable with the person that massaged me :) will be going back again soon for the spa happy hour!!!
Noble Real Estate S.
Love Lorena! Besides her great services and recommendations a superb human being! A pleasure to use her services and facilities. I bought my mother a membership and have been very happy!!!
Sophia was absolutely amazing! She was patient,caring and took her time to explain step by step of what she was doing to my face. When I walked out my face felt so soft. I can't wait to go back!
I see Lorena she does wonderful work. She makes me feel comfortable and relaxed. She tells me whats best for my skin. I been to other places and felt they just wanted to sell their products and I wouldn't see any results. That is not the case here. She is very honest and tells me what I do and don't need. Every product Lorena has recommended me I have seen results; even my husband has complemented how great my skin looks, hes not a man who notices these type of things so that was a bonus. I have also taken my son who is 13 and recently started getting a lot of black heads and well hes going through puberty. He loved it! he said he didn't feel a thing when they were doing the extractions and his skin feels smooth. Hes asked to go back. lol
Beautiful zen spa. A hidden gem in Chula Vista.
Love this place!
First time ever today received a facial with Billy Jean, didnt really feel encouraged by her. Felt like I really couldnt trust her judgement about my skin because she just kept nagging me to stop doing this or using this and etc. I honestly dont think her approach with her suggestions was very sincere or kind. I appreciate the service but dont think I will be returning.
I love this place. So I will share it. I just got my husband a facial and massage for Father's Day. He will love it.
Wonderful and relaxing experience.
I LOVE this place!!! My mother and I have been coming here for over 10 years now! We both have our memberships and come monthly. The staff are super nice, and the girls that do facials and massages have MAGICAL hands. Lol! I have gone to other spas but was never really pleased. This place is as close to heaven as it gets.
Wonderful facial and microdermabrasion. How did this Chula Vista jewel escape me? I returned a week later for the best permanent make up experience ever. Spa owner Jean Michele is perfection.
Would have given 5 stars if gift cards were treated as cash. Can't use on promotion services.
I love this place! Great customer service and great staff :)
The best place for great service. Beth
The girls are super nice, you feel welcome and most of all relax.
On Nov 12, 2013 As always, Esmerelda gave me a perfect chakra massage. The whole staff makes me feel welcome. I leave today feeling refreshed and centered, able to face the week with confidence. Thank you for art and skill Balensi on caring for the tired and weary.