I had such a great first experience at this salon. Lori did such an amazing job with my REZO cut! I absolutely love it. Also, her assistant did a great job and educated me about my hair! Thank you so much ladies!!! - Sam
I was sooooo sooooo excited to come experience a Rezo Cut. Irianna was such a pleasure and has such a divine personality. I had the privilege of meeting Nubia and I couldn’t contain myself, such a beautiful soul. I loved every minute of it.
I had such a great first experience at this salon. Lori did such an amazing job with my REZO cut! I absolutely love it. Also, her assistant did a great job and educated me about my hair! Thank you so much ladies!!! - Sam
I was sooooo sooooo excited to come experience a Rezo Cut. Irianna was such a pleasure and has such a divine personality. I had the privilege of meeting Nubia and I couldn’t contain myself, such a beautiful soul. I loved every minute of it.
This was my best salon experience this far. I was seen on time and the team was knowledgeable, professional and on time. My curly cut was beautiful!
So this was my first time visiting the salon after following them on Instagram for the longest and I finally decided to transition and commit to the curly life and get a rezö cut. So upon arriving I filled out my forms and the was told my stylist would be 20 more after my scheduled appt. Something I wasn’t pleased with but okay moving on. After meeting Missy Everything is forgiven. Lol she was so sweet, knowledge and I told her that this was my first time so she literally walked me through and explained everything step by step. She took her time. I appreciate that. My hair came out fabulous & the results were amazing. Melissa is definitely who you want to book. 100 stars.
Loved my haircut. Would recommend in a heart beat!
UPDATE: My wonderful husband explained my first experience, here is the follow-up. After my amazing friend advocated for my situation, I worked with Sahrita, and she was amazing as well. I walked in trying to think of what would fix the results of the last visit. Unfortunately not much could be done with my complicated hair, but details were given this time which was so important. Unfortunately, hair can't be put back, but I feel Sarita really did as much as she could to better my situation. Her explanations, patience, tips, and kindness really improved my situation. Thank you Sahrita!
This was my first time Cheyenne was my stylist , I am currently trying to transition and wanted a cut to make it a bit easier . Cheyenne was great, she gave me great advice! And I loved my cut! My hair was shiny and soft. I will keep transitioning and go back in a few months for another cut and color! The team was great! Place was very clean and they are taking all the necessary steps to make it safe.:)
Got a haircut with Nubia and was styled by Evelyn, great experience! Will only ever let Nubia cut my hair.. worth the ny to nj commute! ESP great regarding covid safety measures as well
I love Utopia salon, they are super clean and friendly at the same time. i went for my Rezo cut with Nubia and she is awesome; they make you feel like if you were a rock star!!!
Utopia Salon and Day Spa is AMAZING!!!! We discovered this gem one year ago. So far my daughter has had her hair cut twice by Nubia who is the owner of the salon. She is so kind and welcoming. She is truly talented and a master at what she does. It’s incredible what she can do with curly hair. She changed my daughter’s entire outlook on her hair. Now my daughter finds her hair to be easy to manage and gorgeous! Also, Nubia has her own line of incredible products for curly hair. The serum is a must!!! I highly recommend Utopia Salon & Day Spa to anyone who wants to show the true beauty of their curls and learn how to manage their curls with ease on a daily basis. Thank you Nubia!!!!
I booked my first appointment yesterday and Ive never been happier with the results. The staff was so warm and welcoming. I had a Irianna as a stylist and she did AMAZING!!!! If you have type 3/ type 4 hair see her ASAP. I’m so satisfied and I will definitely becoming back
Although, I am moving to Florida I will make sure I come back once a year. Amazing service, very clean and as I seen today very caring and compassionate for their clients! Love love love this place!
I has my first Rezo cut with Noemi and had a wonderful experience. The salon followed all the proper health and safety protocols and minimized the number of interactions clients had with staff. More than that my Rezo cut left my hair looking FABULOUS walking out the door! It's a true gift to be able to cut AND style curly hair! Thank you Noemi and the entire team for taking such good care of me!
Alexis is very professional and answer all my questions. She is awesome I will see her soon. She made me love my hair again. Thank you ????
Utopia is a great salon! Always a great experience. The stylist and their assistants let you know what steps they’re taking on your hair. Even learned some useful tips.
First time there very friendly clean and got more than I asked for with my beautiful curls coming back to life!! Deff will be going again
Well done as always. Love everything about Utopia; service, staff, ambiance.
I'm reviewing on behalf of my wife. She never complains about anything because she doesn't want to hurt anyone's feelings, but this needs to be said. My wife had a confirmed appointment which Utopia had to reschedule multiple times due to covid. The stylist was changed for the same reasons. She called the number provided through text on her way there, left a message, and no one answered or returned the call. She got there today and they told her that her replacement stylist wasn't there again and said they called but they'll try to squeeze her in, even though the appointment was made weeks prior. They made her feel guilty coming to her own appointment that they were now forced to honor. They tried to accommodate her of which I am grateful for, but what followed was unprofessional. The stylist they assigned to her asked about the style, and she was quite open. However, feeling rushed, she wasn't able to show the pictures she took to show them what she did NOT want. However there was time to recommend an additional service at a discounted price. After the assistant left to tend to another client, and she had to wait 30 min for someone to come back to continue the styling. My wife and the stylist came to a mutual understanding of what needed to be done to finish her hair. The stylist did not follow what she and my wife mutually agreed upon, and cut her hair way too short. And when she was charged, she was overcharged what she was told. I totally understand a COVID charge (which at least should have been communicated beforehand), but not charging $45 for an additional service when it should have been $35. My wife is so upset because who is she to go to now? Who is going to fix this? NO ONE! She has to wait for it to grow back. NOT A GOOD EXPERIENCE! DO NOT RECOMMEND!
Jannah Ibn J.
My hair is short, curly, and not thick at all. It reaches at about my jawline. I got a cut, highlights and a hair mask and I was charged over $600 for the services. I have never been charged that amount ANYWHERE especially due to the fact that my hair is short and thinner. Absolutely INSANE.
Great service! Alyssa is great and very knowledgeable! Clean!!!!
So I was a little nervous being back out especially with everything just opening up. I was concerned with how well the salon would clean after each client. I have to admit I was shocked with how WELL cleaned and organized it actually was. A lot of places swear they clean when they really don’t. If you have these concerns I can tell you don’t worry one bit. Every single employee and client took every single precaution. I felt safe and well cared for the entire time I was there. Irianna and Nubia are the best over there. Thanks for everything guys. :)
I went in for a Rezo Cut and I love my hair! The salon is very clean and everyone was very friendly and welcoming. I will definitely be back! Thank you!!
This was such a great experience. For the first time getting a rezo cut I love it. They were super nice and I would totally recommend
Maria Cecília R.
Great space and super clean! Staff extremely friendly. Nubia gave me an amazing haircut. I'm coming back for sure!
Love Utopia Salon, been a customer for years and always a happy customer! All of the girls are wonderful and pampering, especially love my stylist Maria!
My experience was great Nubia and her team are amazing. I’m definitely going back when I need my ends cut again.
Laura Liebesman L.
They changed my life! Everyone was attentive, no pressure to buy anything and great info to take care of my specific curls. I drove an hour and a half to go...so worth it.
After many months of quarantine, I was very anxious about the process of having my hair cut and colored! Thank you to Nubia, who has raised the bar for sanitary and safety precautions for not only herself, her staff and her clients. As always ,my hair cut and color Has made me feel like a new woman!! Thank you to all who made my experience great!!
Amazing experience with Nubia herself! In this new world we live in...the salon was very clean, hand sanitizer everywhere! Upon entering the facility my temperature was taken and extra precautions were taken. Nubia then took me right to her station and thoroughly discussed valuable information and tips. Throughout the entire process Nubia explained the whys and hows for everything she did along with an assistant. By the end I was truly satisfied. Am really looking forward to using REZO’s entire line and coming back for future cuts! ??????? ????
Had a great 1st time experience there. Definitely a place to go to get professional hair services at an affordable price. Good job pros!
This place is amazing. Everyone is so pleasant and very caring, my hair looks amazing and i love it.
I had my very first rezo cut with Noemi and I looooooved it. I honestly recommend coming here for all curly cuts. She answered every single question I had explained everything she was doing and did an amazing job bringing my curls back to life. I will definitely be coming back
I loved my new hair cut with so Much volume.
Beautiful salon, friendly and knowledgeable staff. I will definitely be returning for all of my curly hair cuts
Melissa was wonderful gave me the shape and volume I been trying to achieve for ever and now I finally got it. After a very bad experience once before at another curly hair salon. Melissa turned my fear into a very pleasant and knowledgeable experience. Melissa was wonderful and very pleasant will definitely be going back and referring more curl friends that I know to this wonderful establishment for curly hair community. Thank you Melissa??
My experience was amazing!! If you have curly hair, this is the place to go. I drove 50 minutes and it was totally worth it. Omg!! I'm so happy. I love my curls and my new look.
I see Noemi and she makes you feel comfortable listens to what you have to say nice experiences I've had both times I went
Most relaxing and different kind of experience. It was amazing and I will recommend my friends to experience this amazing salon
Missy is amazing! Very friendly and professional! I got highlights and she did an awesome job! She even shaped my hair up and gave great advice. Thank ???? You!
First time visiting. I brought my daughter in for an appointment. She wanted her natural curls to be fuller and bouncier. She was happily pleased. First impression is always the best impression.
Alyssa is a miracle worker. She completely surprised me with my hair in the end. She exceeded my expectations. She was very helpful and informative. She made me feel confident and comfortable through the entire process. Cutting my hair was the best decision I’ve made. I would highly recommend the salon and her for any hair services.
I traveled about an hour to get to this salon and it was 1000% worth it!! It was the first time my VERY curly haired little girls getting a haircut and I also got a haircut. And we all had a GREAT experience! I am beyond satisfied with the haircuts. I researched a lot of salons because I didn’t want to let just anybody cut my daughters hair and I’m confident I made the perfect decision. This will definitely be our salon going forward! Thank you to everyone at the salon, love the vibe, love the people and love the work! Keep up the great work! Thanks for making us feel so welcomed!! We will see you all again!
I have a very good experience .I love the way my hair come out every Body said I look so beautiful . Am so happy.
It’s a 2hr drive for me for my haircut but it’s totally worth it. It looks beautiful and everyone is extremely professional
For the amount of hours i put in work. For the amount of time i waited for this appointment. Social media does make an impact as popularity can cause such an influence. I was looking forward to this experience: for my first curly haircut. It was over hyped, and in my personal opinion, over priced. Nervous because I didn’t know what to expect and my nervousness was correct. I wait atleast an hour just to get in the chair. Then waited Atleast another 7 minutes in the chair for a cut that felt was to fast. If i were to straighten it, odds are, it wont be even. Just to be passed down to an “assistant” to wash my hair. So there’s poor relationship as well. And the assistant dropped the top attachment of the diffuser, put it back on without whipping it. Mind you , my hair was freshly washed. My hair wasn’t at its natural curly state as the curls clumped together with the amount of water left in my hair. I also noticed only two girls in that salon had curly hair. The owner who created the cut used the same cutting technique as you would with any regular haircut, MINUS checking if it was all even all around. The information that was provided for me, I already knew. Honestly it was a waste of money on my part since i felt like I could have easily done it at home. However, I learned a valuable lesson, always do your research, even on your own hair type because no one knows your hair better than you. Especially your curls and how you like the curls to look. The worst service is feeling like you could have done it on your own and had better results for a much lesser cost. First and last time coming here.
I am so glad that this place exists. The curly hair services are the best. The team is nice, welcoming and know their craft. I cannot wait to go back to see Sahrita!
This was my first time at Utopia Salon. And I had an amazing experience. My stylist was Noemi. She was very nice and listened to what I wanted. My hair cut came out perfect. Would definitely recommend.
I highly recommend Utopia for my fellow natural curlies. I was very nervous when I made my appointment, but from the moment I walked in to the moment I left, EVERYONE was warm, kind, welcoming and very informative. I mean from the receptionist to my stylist, everyone was amazing!! My stylist asked questions and even asked for pictures before he even touched his scissors! I went in for only a Deva cut but came out with lovely natural looking highlights as well. I had a wonderful experience and came away with a lovely crown! (4a/4b)
I cut my hair with Nubia and i love it ???? I definitely will returning back in 6 months for a perfect rezo cut
This was my first time at utopia and my first time getting a real/deva cut and my stylist was alyssa the whole experience was amazing the salon is very nice and clean organized Alyssa was very friendly and informative and I love my hair !!!!!!!
I think some of their 5 star review are fake because the $500+ paid for a basic cut and awful dye job was not worth the money.
Lissandra Del R.
Utopis was .. well.. utopia! Just perfect! Super friendly staff in a super nice and really clean establishment. Noemi worked on my hair and my curls never looked better! It was my first time here but I’ll def be back!
Would highly recommend Utopia Salon! Whether curly or straight hair they aim to please! I’ve had great success with my hair and being curly isn’t easy!
Great curly girl experience. Nubia cut my hair and taught me how to properly take care of my curls.
Got my first Rizo cut today, by Mayassa. She was amazing! She listened to me and took the time to find out exactly what I wanted. It was great because she gave me so many tips and tricks. Oh and she gave me the best cut I’ve ever had! The staff was super friendly, and efficient. Overall, A+!! I’ll definitely be going back! ??
Excellent job very friendly and professional love the place and everything
The best of the best ???????????????? ,. Nubia does a excellent job
Mayssa delivered exactly what I wanted. I've been itching for something new with my hair and she gave me everything I needed. Jojo was amazing with my set. She's gentle and makes good conversation. Thank you ladies! I'm in love
Angela is awesome! She takes care of all my skin needs! Love her!
I already recommended my aunt to go there, love how my hair came out! I did the rezo cut and I liked it so much better than other cuts I’ve gotten
Stylist Lindsey did a fabulous job cutting and styling my curls. My curls have great volume now and feel so healthy. The Rezocut gave my hair more defined curls and shape. Lindsey clearly and thoroughly explained the process of styling and caring for my curls, and was very informative and professional. She is super talented and can’t wait to go back!
This place is awesome. Irianna did an amazing job with my rezocut. She was helpful and gave me tons of tips to better take care of my hair. Be back soon ????
I just want to take the time to say that this place is AMAZING. I have never felt so comfortable in a salon setting. My hair stylist was Irianna and she was WONDERFUL. I’m so happy because my curls became more defined. I never thought that my hair could be like this. I LOVE IT HERE !!!! I totally recommend it ??
This is my second time going and I have been happy each time! I just went today and Noemi did my hair and she was AMAZING! I love my hair!
This salon is amazing! I flew from Seattle Washington to get my hair cut and Nubia completely changed my hair! I LOVED my rezo cut! Everyone was sooo sweet and so professional! I can’t wait to come back! ??
Absolutely love this salon! My stylist, Noemi, makes my time there all the more better. I just got my 3rd cut from her and I have to say she never fails to have me extremely satisfied with the outcome. However, not only is she an amazing stylist, she’s also a super sweet person. She makes me look forward to my appointments with her. So anyone looking for a trustworthy stylist, she’s the one. You’re definitely in good hands with her.
Third time going to Utopia and they don't disappoint. Alyssa did my cut and balayage, and gave me a great cut and exceptional color. Both my daughters had their hairs cut with Chayanne and Melissa, and both left sooo happy! Worth the trip from Queens and I'll be back in a few months when it's time to refresh.
This is my second time there and its always a pleasure. I took my daughter for her second haircut and she loved and I was happy with the results as well.
Lauren Valentine is amazing. She’s honest and trusting. Love her cuts!! She is a miracle worker.
I had a great experience! Love it here
Super talented stylists and assistants! The salon is clean, great environment and hospitality. I’ve been going for awhile now and every time they treat me well.
My stylist Jacqueline was amazing ! She made my hair do things I didn’t think was possible. I’ve never had a curly cut and I’m officially addicted. I recommend her all the way.
Got a rezo cut from Tina and I love it! Highly recommend her!
Everything was great, the only reason I give it a 4 stars is because I was not seen on time. Had to wait an extra 20 mins even though I had an appointment. No biggie tho, the hairdresser really made up for it by being friendly, personable and knowledgeable. Will be returning.
I had a great experience.
Best salon ever! Everyone is so welcoming and filled with energy! Nubia is the best! ???? My hair has never been healthier and has never grown so fast before! She is the curly hair guru! ????????????????
Very professional and informative!
This is my second time getting the Rezo cut at this salon and I travel from Virginia just for it. I love the cut and they take their time to style my curls nicely. I saw Noemi this time. Of course the cut was great and the way she made my curls look was exactly what I wanted. Tons of volume and definition. Because I travel from far I schedule with who's available. I also had Melissa cut my hair and I had a wonderful experience as well which is why I went back. I love the shape they give me and it's helped me grow my hair out longer and still have it look good. Highly recommend.
My hair always looks amazing when I leave. The best curly girl place!
Me encanta tratan al cliente muy bien desde que llegas te sientes como en tu casa
I love, love, looooove how my hair came out!!! Irianna is amazing and super nice.
I have been going to Utopia for a few years now and I love it. I’ve had 4 different stylists and I have been very happy with all of them! My hair is healthy and I am happy.
I like the environment. The way my stylist talk to me about the products she was using.
Nubia, Jojo and the whole Utopia Staff are amazing. They are super friendly and knowledgeable. Today was my 1st time there but certainly not my last!
I had my hair cut by Lori S and Kat applied my products. Both did the best job I have ever experienced and as someone with very curly hair, I am grateful for them. I will forever come here for anything I’d want to do with my hair. Price was very reasonable and the treatment was by far worth MORE than what I paid. Thank you for boosting my confidence.
They did a great job on my daughter's hair, but they the prices are a little high. I would have given 4 and a half stars, but it won't let you do half stars.
Bustling salon with skilled stylist and an energetic atmosphere. I love my cut and style!
It was my first time here and my first time getting the Rezocut and I love it! Jackie is amazing! Very professional and knowledgeable! Will 100% recommend!
Awesome, very professional. They explain what they are going to do and why. Not pushy about products. Everyone walked out looking amazing. So glad we found this place and don't have to travel to NY. My daughter has curly hair, she got the ReZo done by Missy. Love this place. Staff are nice not fake
Long Hill D.
I’ve been going to Utopia Salon for 8 years and I absolutely love the salon and the wonderful staff!! They have become like family to me!! Maria is my hair stylist and she is very talented and extremely professional and personable!! I highly recommend Utopia Salon to anyone!! You’ll be amazed!!
Melissa.is great. Always does a great job with my hair.
My haircut was amazing and stylist Noemi was fabulous but the front desk receptionist could’ve been way nicer. As a brand new client, and someone who’s worked in salons, I know receptionists are the face of the salon. She was not warm or welcoming whatsoever. She was too preoccupied with watching her loud Instagram feed to even notice I was there, rudely checked me in and just told me to sit and wait. I have no idea what her name was but I just hope they fix that because for the price they charge for a haircut I think the initial experience could be way better.
#1 NJ Salon for your curls!!!
Loved my cut! Received great advice on what your of products to use with which ingredients. I wasn't forced to buy anything. Going back for my next cut.
LOVE this place!! Everyone is so sweet but I was cut by the incredible Nubia and I’m convinced she’s a fairy godmother?????????? Her hands are magic and I loved my cut, definitely recommend if you’re looking to get the curl shape you’ve always dreamed of!
Alyssa was amazing!!! Can’t wait to go back to get my hair colored...
Everyone is so nice, encouraging. My best experience at a salon so far. Iriana has magic hands, I swear!
It was a great experience, I love the cut and styling. My stylist Irianna was very generous with information on how to take care of my curls and she had a great demeanor and I felt comfortable asking questions. The salon is clean and service is good and timely. Highly recommended for girls with curls.
Loved the haircut and their product.. I def recommend this place to anyone w curly hair. Stylist Melissa is amazing, talented, & very professional.. will be returning
I love this salon the people are so friendly. This is the second time I’ve been to Utopia and Missy has cut my hair and she always cuts my hair how I like it. She is amazing I would definitely recommend her.
Nicholas Dalia I.
Very friendly service! Noemi is a very sweet girl. I would definitely recommend Utopia salon
(Translated by Google) brilliant (Original) Genial
I been a client of utopia for almost 10 years. I get my hair, nails & spa services there. Tina Silva( spa service) , Tina Katz ( hair) and Tina Parks( nails), are awesome ????. They take such good care of me
Beautiful stylists and staff! Adore each and every one of those ladies ???????? can’t wait to come back ????
Best place to get a curl cut !! Go check out Irianna !!! I have never felt so comfortable in my life getting a cut. This stylist is very knowledgeable and very sweet and professional. I have found my forever hair stylist!!
The service is great
Nubia is a true master with natural and curly hair. She i passionate and patient with clients, answers all your questions, listens and is a real teacher of her craft. It's the first time in 30 years I genuinely loved my hair. The assistants are also very knowledgeable and interesting. The staff is warm and they're all super talented. Worth every penny!
I had a great experience. Lauren was amazing! She took her time styling my hair. I left Utopia looking like a new woman. I love the curly haircut, my hair looks amazing. I traveled from Massachusetts to get this hair cut and it was well worth it. I highly recommend it. Thank you so much Lauren
My experience was AMAZING! Will definitely return. My stylist was very informative and answered every question i asked. She's the BEST. Make sure you ask for Noemi!!
I had a very unpleasant experience here. Your hairstylist should never be over booked where they are bouncing around multiple chairs dealing with clients. Customer service lacks when the person needs to stretch their attention to multiple people at the same time. I arrived on time for my appointment didnt get seated till 20min later, then got asked about what i wanted got a quick 10min trim ( "rezo haircut apparently") and then she was gone for an hour. My entire stay was 4 hours and possibly 1 hour of actual work being done. I had to wait an hour just for a sink to rinse,shampoo,condition.... I walked out with my hair wet and not set simply because it had taken so long already and i sat around with 45min intervals of nothing being done (outside of the time waiting for lightening products) that I decided to just walk out at that point. I even asked for water and the stylist was jumping around so much that 30min later she remembered and sent someone else to give me a cup of water. Then on top of it i had to pay for color lifting that didnt work, and bleach wash that didnt work. I was very unhappy with my service and yet had to pay a premium for it with multiple people saying "you dyed your hair black" or "theres something in your hair" even though i continuously told them i did not dye my hair black. Yes i understand to protect my curls certain products were not used, and yes i do not blame the stylist for my hair not changing color, but i do blame this establishment for not offering any discount or anything for a dissatisfied customer. I would have paid for this so called haircut and walked out but they added product charges on top of it EVEN THOUGH i was completely dissatisfied with the service provided overall. will never be going here ever again. There are plenty of salons that know how to cut curly hair and do exactly the same things this salon does. The customer service to charge their prices is not there. I would pay premium prices for TOP NOTCH service which i did not receive here at all.
This is a wonderful experience and a top notch salon. Nubia you make magic happen with your scissors. Thank you so much! You made my granddaughter's Kaitlyn hair look amazing!
The only salon I will trust my curls with! Noemi is fantastic. My Rezo cut, Rezo lites and the overall tone and feel of my hair are out of this world. She is very professional, super friendly, and so knowledgeable. I’ve been a client at this salon for about five years, visiting a couple times per year, and I’ve never had a bad experience. Nubia, Mayssa, and Noemi and the rest of the crew are top notch.
Always a treat to visit the salon! TINA K has been doing my hair for a long time, and she always makes sure I am happy with the color and cut!
Absolutely love this salon my curls always look amazing! Noemi is amazing takes her time does exactly what I need and brings my curls back to life every time! I go to her every time! Definitely go see her she’s done my last 4 rezo cuts recommended great products for me too! If you are looking for a curly cut definitely go to Utopia! And try out the rezo cut you’ll love it!
It was my first time there, i took my daughter and niece to get their hair done. Got attended by Irianna and she was Amazing ! She’s great with kids and she did a great job. Loved how my daughters hair came out ! And my nieces too ! Lol
All of the stylists there were very polite and kind. It was a great enviroment and completely loved it. They cared for my hair professionally and left it beautiful. Highly recommend especially for curly heads.
Always a great experience at Utopia. From the receptionist, the assistance & the stylist. Mayssa brings my curls back to life.
My experience was absolutely amazing because of Lori and Sereta! I’m very picky with getting my haircut and this was the first time I had cut it in 10 years, I couldn’t have asked for a better stylist and her assistant. They walked me through every step they were doing with my hair and made sure I knew how to style it myself once I got home. Best experience I had ever had a salon and trust these women completely with my hair :)
Cheyane was so amazing and super understanding! I completely LOVE my AMAZING new curls ????
I just can't help being happy every time I catch a glimpse of my hair! Nubia rocks it and happens to be an incredible person too!??
Amazing experience here every single time I come! Nubia and her staff are wonderful and make you feel truly pampered!
My haircut was awesome! Everyone was very kind. Nubia cut my hair and it was really quick. It was busy the day I went so there was a wait time but I expected that. Will go again in a year, a little too pricey to go at the recommended 6 months for me personally. But at the same time no regrets!
My experience here was AMAZING. The staff was incredibly friendly and Nubia is very knowledgeable in her work and teaches you the process of the cut and why she is doing it a certain way. My hair feels so healthy and my curls are enhanced. Definitely worth it.
Nubia always takes such care of me and my hair. She is such a kind and talented woman who takes into account how a great hair cut can positively affect a woman’s life - confidence, energy, mentality, etc. I trust her 100% with my hair now and will never go anywhere else. My hair is the healthiest and best looking ever, period.
Best curly cut and styling, ever. Missy was very accommodating and gentle with a very anxious client. Am definitely making Utopia my go to "salon"..
I had the best experience getting a full curly cut with Noemi. She is amazing! I spent roughly an hour and a half being styled and educated about my curly hair. Noemi is so detailed and explains how to care for your hair so well. I was unhappy with my previous curly cut and she completely fixed it and gave my hair new life. I have so much volume (which is something I've always wanted) and I now know how to achieve this result on my own. The salon itself is beautiful, so clean and super welcoming. The price of the cut is extremely affordable, less than what I've paid in the past. I also did not feel like I was being sold the products, meaning I didn't feel bad not buying anything. However, I'm definitely purchasing these products online using the affiliate code. The hour trip from NYC is definitely worth it - I will definitely be coming back for regular trims with Noemi!
So I just have to say that a stylist should give you undivided attention if you're paying 150 for a haircut. I felt so brushed off by Nubia. I drove 2 hours in a borrowed car to get here and I got mediocre results. She didn't even bother to take the before and after pictures. I wasted my money. Only 3 weeks after I got my cut I was already searching for someone to fix my hair because Nubia didn't even bother to give me a proper consultation. she just hurried up and started cutting like she knew exactly what I wanted without proper communication. This was so unprofessional and I didn't appreciate being rushed like that. I walked out of there feeling like I just threw money in the trash. Never again.
Got a rezo cut with Irianna, I'm so happy and satisfied! I wanted more volume and a fuller shape while maintaining length. Irianna nailed it, the results are perfect!!!! ????
Ana Maria T.
Just for my rezo cut with Maiza and the experience was amazing. I got exactly what I asked for. She’s amazing!!!
Excellent and knowledgeable service. Gives great advise and products to help you keep your hair beautiful. Highly recommend Noemi. She is amazing!!
I honestly love the salon! Having curly hair is not easy and I was always hesitant to get it cut. But after getting my first rezo cut, my hair feels and looks great! I won’t go anywhere else to get my curls cut! I’ve also gotten color done and I am very happy with the results. Staff is super friendly. Chey is my go to stylist!
The rezo cut is the best and I also got amazing hair extensions for beautiful gorgeous long hair. Tape in extensions so I dont even feel them.
Damarys Amanda C.
Iriana gave me an outstanding haircut and highlights! I will recommend this salon and the awesome team to everyone!
Finally got a cut by someone who understands my hair!
Perfect! This was my second time at Utopia. From the moment you walk in, you are greeted by professional, kindhearted employees. My stylist is Lauren, who is an absolute gem! She is educated in Rezo cuts and provides wonderful advice. She is conscientious of her work and it shows. She makes you feel comfortable and confident while sitting at her station. My first appointment was back in June, I was nervous about cutting my hair "too short", so I went shoulder length. I absolutely loved it, and had my follow up appointment scheduled before I left the salon that same day. During my second visit, I was ready to go shorter in length but was nervous. Lauren, knew exactly what to say and I was ready for the chop! I literally told her "do what you think is best" and she did! I absolutely love my new haircut! If you are looking for a curly hair salon, this is the place! I am sure all the other stylist are wonderful, but Lauren is my go to gal!
Such a new and perfect curly cut technique! Rezo will take over the world!
The visit felt very personal and the girls there are all so nice! Very nice place very friendly environment and of course my hair came out amazing. I loved it!! Definitely going back to retouch my hair in a couple months! :)
Excellent staff who was so attentive and friendly! My haircut by Jackie was amazing!!! I couldn’t be happier ????
Jeneexey and Alyssa really made this an enjoyable experience. Love my cut and can't wait to try my new products. I made the drive from Delaware and was not disappointed!
Absolutely love my cut lus my partial highlights. The best treatment ever. Totally recomended for any curly out there. Definitely more volume and definition??
They are amazing and the RËZO cut is everything! So knowledgeable on all things curly. I came all the way from Michigan and it was worth the drive.
I went for a rezocut. I can only speak for this service. It was good, very knowledgeable stylist. I got what I asked for. I wasn’t “wow” like you expect on Instagram. No one asked to take a picture of my hair so I guess my hair was not Instagram qualified ????
I schedule my appointment three weeks in advance for 08/23/2019 at 12PM (so the business remembers) I showed up at 11:50 so that I wouldn’t be late or make them wait for me and I noted it was not crazy busy. My stylist was running a little behind with her last customer and I was okay with that, however I waiting 40 min for her to finish. And when I thought I was next the receptionist dared to give her a walk-in for a consultation completely brushing me off when I pointed out I was there first and was waiting for nearly an hour. This is unacceptable and completely unprofessional. If you require your clients to schedule appointments and put in a deposit then stick to them, if you dare charge so much for your services then uphold good customer service. This was rude and I’m Never coming back, there’s other places I can get a great haircut and not be disrespected.
They were very nice, friendly, and handled me with care. ????
Arrange N Style By Magda S.
Loved Lauren. She was very informative and made me feel very comfortable!
I’ve been using Mayssa for years. She always does a fantastic job!
The best service! My curls never looked this good
Service is amazing! The stylist walks you through every step and explains what is going on throughout the entire process. The stylist even recommends different products and things to do for your hair. The establishment is clean and all the assistants are friendly and greeting. I would definitely recommend this salon for all my curly haired friends!
I started my curly girl journey a little over 2 years ago and came to Utopia for my first CG cut. Since then I’ve built a relationship with their stylist Noemi Medina that works there. She not only takes her time to listen to what I want as a client, but educates me a lot on my curls and what they need. I’ve gone to her for cuts and dusting as well (less hair cutoff than a normal trim). When I initially started the CG process I stopped coloring my hair as I knew I needed to strengthen my hair first and foremost. Most recent I went for 2 highlight sessions with Noemi and have totally transformed from a dark brown/auburn to a light brown/honey blonde color. My curls are still in tact and my hair color is totally transformed! Another reason why I trust Noemi with my curls is because she is curly herself and is the mother of a curly daughter with 4b/4c hair. She personally has a wide range of experience from styling her own hair as well as her daughters!
They really know how to treat hair!!
Drove an hour to see Nubia for a rezo cut. She anipped one section of hair right at the front of my forehead only a few inches short(my hair is long), leaving me with one short curl right in front like a funny antena. She also missed several small sections of hair on the bottom completely leaving me with random long hairs that werent trimmed. In addition i spent 200$ but most of the time my hair was styled by an apprentice. The style was terrible - like a frizzy puff. I style my hair better at home. Her instagram results are beautiful so i was very disaapointed. I wish i could leave a better review since everyone there was very nice
I’ve been to utopia salon & spa twice during my transition to curly hair and it was an amazing experience. I recommend anyone starting their curly hair journey to visit utopia salon & spa they will show step by step how to care for your curls. And just because you don’t have curly hair doesn’t mean you can’t visit. They deal with every hair type. Thank you so much utopia salon for helping me transition back to my curls.
Loved the whole experience my hair has volume and shine. It is touchable and soft.The staff was super friendly and welcoming. I will be back. Thank you so much.
After searching online and social media for a long time, my sister sent me to look at Utopia salon. This is my first curly cut and although I was a skeptic, I know my hair needed help. Growing up my hair seemed like a horror and I always did treatments to straighten it. Now that curly hair is making it's way back and bigger than ever I thought to give it a chance. I made my appointment with Alyssa, a senior stylist and she listened to all my concerns. She wasnt scissor happy like most hair dressers and she took the time to listen. She cut my hair dry and after I went to wash and set and style. I was told how to take care of my hair and curls and most importantly what kind products my hair needed. I can see myself a continuous customer at Utopia Salon because they have me comfort and confidence! Thank you girls !!!
I have been to Utopia salon 3 times now and will continue to support them as long as Noemi is employed there. I fly (from ATL) to see Noemi twice a year for my rezo cut. Which I completely LOVE and holds up better than the Deva cut for MY HAIR TEXTURE. 3B-3C combo. I always start and finish with Noemi no matter what. Depending how busy she is she might hand me off to Lindsey for cleansing and she’s the BEST! These two ladies customer service skills are impeccable. Noemi listens to what I want without taking 5 inches off. My priority is having more volume on my crown area and my cuts hold up very well until I go in again, 6 months later. My first visit I got a rezo cut and styled my curls. Second time a rezo cut, color and styled my curls. Third time I wanted just to style my curls. Nubia and her team have trained a curly salon here in Atl, on this cut, but it’s honestly very expensive here. For the prices they offer I prefer to pay for a flight. See my family and see Noemi. Because I’ve had bad experiences in the past and it’s not fun at all. Noemi was also the first stylist that has educated me on my curls. Exactly how to style they way she does so I’m happier with my curls over all and now I style in the shower with soaking wet hair. I highly recommend her. She is not only good at her job but such a genuine individual!
This is my second time coming here, and it is the best salon ever! Both times i went i’ve came out loving my hair!
My experience was ok. The receptionist at the front desk was very welcoming. Clean place. However service needs improvement. I made my appointment with Nubia for a rezo at 3:30 and was seen at 5. The other stylist mainly did all the work with my hair. I might as well should have paid for a regular rezo cut if Nubia was not going to do everything. Theyre extremely overbooked and they need to sort out their scheduling more efficiently. While I was waiting Nubia was just walking around and taking selfies with other girls. I felt as if I wasted my time here and I wasn’t really being paid attention to. On the bright side, my hair turned out great. I don’t mind the price being high, but if it’s that much, I expect the service to be high quality. This place is overhyped due to all the attention they get on social media. I’d come back if the service was better
Great place curly hair
Amazing first time experience at Utopia Salon. Staff was very friendly and helpful. Nubia did amazing with my cut and my daughters Rëzo cut. She always was very informative and gave me tips to care for my daughters hair. Definitely will be returning.
Doralis Batista C.
The best experience ever
First time here, loved the whole experience. And LOVE feeling good in my curls again! Noemi was so sweet & incredibly helpful, giving me tips on keeping my curls healthy on my own. Highly recommended products to me but didn’t push a sale on me. Her genuine effort went a long way and I look forward to going back again and again!
I wouldn't trust anyone else with my hair. It is short and the smallest misinterpretation would ruin everything. Love you Nubia...you guys are the best!
The masters in curly hair
I went there just yesterday, I'm obsessed with the cut bust customer service was odd. I was perfectly fine with my first stylist who first cut my hair. Then she brought me to the bowl and I sat their 10 min waiting for her to do my hair and all I see is her walking back and forth. Next I got another random stylist who washed my hair perfectly fine she plopped my hair and sat me down. She informed me she was gonna get a drink for myself and her but never came back nor telling me why. 20 minutes later i get another stylist and she diffuses my hair for a good 15 minutes and then my first stylist comes back feeling bad for. I loved the place, the cut, and the products but customer service must be heightened.
I love my cut. The parking was easy and the place is beautiful.
This place is the best. Nubia took one look at my daughter's hair and took the words out of my mouth. She has the awareness people with curly hair need. This was the best decision we ever made. Outstanding!
My girlfriend was apprehensive but all was right in the world once she saw how AMAZING here hair came out. I love it, she loves it and we say thank you to NUBIA!!! Advise you must make an appointment and you must have Patience! It’s totally worth it!!!
Lorna Roberts-Piper ?.
I am very satisfied with the service I get from Utopia. Been going for over one year. My hair is the healthy it has been for years.
My friend recommended me to go here for a rezo cut with a fantastic woman name Noemi! And honestly , it was the best experience , hands down!!! She is wonderful all around ! We spoke and got to know each other , she’s so sweet! And the big thing that really caught my attention is that she explain the steps through the processes which I find is very important what is being done to you hair ! If it’s your first time going or debating of going , Go do soo with noemi , I promise you will see a transformation within your hair, coming out flawlesss!!!!
Had the best experience here with Noemi!! She gave my 3 year old baby girl her first hair cut. She cut and styled her curls beautifully!! I take my baby's curls/hair very seriously and had been nervous about entrusting someone. I'm so thankful to Noemi for putting my worries to rest. She really did an amazing job. I dont know how easy it is to cut a 3 yr old that's moving her head, but she made it look easy! And did it very skillfully. She was so good with my daughter. If she can handle my moving 3 yr olds curls with such care, I think anyone can trust her with their hair. She was very knowledgable and explained everything to us, step by step. She gave me all the info I needed to do exactly what she was doing, while styling her hair, so I could do it myself at home. She gave me important info to keep my baby's curls healthy and hydrated. My daughter also was so excited the whole time and had such a great time, she even told me the next day she wanted to go back and get her hair cut again! lol ???? Thank you Noemi!
Utopia salon is indeed a curly girls dream salon. Noemi is amazing at what she does. She has cut my hair with a rezocut and given me rezolites (highlights) twice and I wouldn’t let anyone else touch my curls. She’s super friendly and informative. She listens to what you want and executes it perfectly and seamlessly. She is very educated on curly hair and walks with you through the process of styling your curls and what products you should be using. I was very happy at Utopia salon. Go see NOEMI and let her cut and style your hair. You won’t be disappointed!!! She’s the best!
Hair color nice, very nice actually... but not what I expected..don't really like it. Stylist did say everyone hair picks up diff. Went in for color for a 12p appt. Was seen at 12:45p. We got started closer to 1p. My stylist knew what she was doing but the salon was very busy as was my stylist so I did not feel like I truly had a 1:1 experience. Everything felt kind of rushed yet I was there from 12p-5p. The process did protect my curls THEY ARE NOT DAMAGED. I wanted like a brown, definitely deep and rich, but I left with light ash brown which later turned to like honey. It was the first time I dyed my hair in full... I got a full balayage and it was and is hard for me to get use to. The color itself is beautiful, although I don't think that it is for me. Everyone loves it... but what matters when you don't. They said balayage was starting at $250 and I left paying $415 which I believe is WAY TOO EXPENSIVE. This didn't include a cut... just full balayage. Plus tip... so i left paying close to $500. I've been too many salons so the "you get what you pay for" is not really true to me. Some places are more expensive... and that's really what it is. I was willing to pay more than usual but $415 really hurt my bank account LOL especially when I didn't walk out feeling like Sasha Fierce. I was not made aware that washing your hair after dye is not recommended. I looked it up online after the fact and I think that is why my color changed. The color is very light for my taste and I think a more personable experience with your stylist can go a long way. That way they can manage the expectation. I would have liked to see some shades of brown before going all in... my stylist said that we will see as we go... but I didn't see anything. Was asked to decide between warm and cool tones.... I said neutral... i got cool... i didn't complain, I'm not a stylist. but overall, i didn't like it. THE COLOR IS BEAUTIFUL... but nothing sucks more than spending 5x the amount you normally spend and not liking it. Maybe it will grow on me... i think the fact that this salon is SO POPULAR especially due to IG, they are always booked and busy which takes a way from the time you need to really talk to your stylist. She was skilled and professional, although i have had way better experiences in other salons. A guy styled my hair with a gel and then put my hair in a micro fiber towel, which made no sense to me. My curls didn't look good after. BTW THEY ARE NOT DAMAGED referring to the styling technique. My recommendation is to make sure that clients have a consultation prior to manage the expectation, let them know how things are done so that they can come prepared, ask the client how they like to style there hair before adding products they don't normally use, because most times you are paying for the style... ask the client questions.... tell the client what your doing EVERY STEP OF THE WAY... simply help your client understand and feel like they can trust you. Nice people and staff... skilled professionals...Nubia the owner was so kind and welcoming. Nice vibes but too much $$$ for me. hope this helps someone. I would just recommend coming fully informed with what you want and im sure they can get you there
i loved everything! she walked me through every step! she gave my hair the life it needed! 100% would recommend Noemi!!!
I had the most wonderful experience at utopia salon/ AKA curly heaven!! I was so nervous before my appointment for rëzolites and the famous rëzocut because I have been to deva, ouidad, etc u name it Iv been there! Iv never had a good experience until now. The staff was so welcoming and the second I sat down and Nubia started talking to me I instantly felt calmer. Nubia gave me the shape I always dreamed of and Mayssa did the most amazing highlights on me. My curls are not damaged at all and in fact they feel more moisturized than they did before! I had my hair set by Lindsey and she did a phenomenal job teaching me about my hair! I have lived with this head of hair for over 30 years and some how she still taught me so much that I didn’t already know! Big shout out to the Rëzo team I am a forever client! Also I would like to add that the it is amazing being in utopia and watching everything in real life compared to insta gram! I was so what skeptical of how they could really pull off those beautiful shapes and let me tell u!!! In person they are just as beautiful it’s like a the pictures coming to life and now I can see they do not need to edit or anything it is just pure skill that they have there!
I've been coming here for a couple of years. This was the last time... I drove 4 hours to sit for 1.5 hours to get a haircut with Nubia and it never happened. I couldn't wait any more due to having pland. The fact that i didn't get a phone call to switxh my schedule around was very unprofessional from the salon. They were completely overbooked and when you are paying $200 for a haircut, the service should be better.
Jennifer M. A.
Had the pleasure of getting my 2nd curly hair cut by the talented Nubia Saurez! I cannot wait to take my daughter to her.
Great experience! I had my first Rezocut with Nubia. After the cut I had so much volume and great shape! Thank you Nubia????
David & Ana H.
Cheyenne did my daughter’s hair for prom last year and not only was she fast, but she was really good.
So I've been following utopia salon and Nubia and all her rezo queen ambassadors for quite some time and been wanting to do a rezo cut for awhile! When I called I couldn't get an appointment for Nubia until September, I didn't want to wait that long so I figure if she's traveling the world teaching others this cut, her stylist has to be just as good! So I scheduled an appointment and my assigned stylist was Alyssa. Literally after I scheduled my appointment, I start reading all these bad reviews on social media as well as yelp which started making me feel nervous because I didn't want to spend money for another fail haircut and be left disappointed once again! But i figure let me go because everyone's experience is different and i didn't want to judge! So I get there, I'm sitting there for about 10 min before the stylist finally comes out, introduces herself. We start talking while she's cutting my hair and I start to feel comfortable at this point. The stylist was very personable but after she cut my hair that was it, she left.someone else wash my hair, which was standard for the most part, than she sat me in a dryer comes back and diffuses my hair! At this point I thought the stylist would be the one styling and diffusing my hair but I was wrong!! The way my hair was diffuse was a disaster, finally the stylist comes back to try to fluff my hair it was just a mess!! She knew it so she try re-wetting my hair and make it look decent enough not to notice the botched job that was done, which at this point I haven't notice either. I left not satisfied!! I paid for a choppy as cut that I notice once my hair fully dry once I got home! My hair is completely lopsided I'm just so disappointed and truly over it! Now prior to me even scheduling an appointment for a rezo cut I bought a ticket to the curl pride event she's been hosting! After my bad hair appointment I regretted purchasing this ticket but I couldnt get my money back so I figure I'll go and see the stylist and let her know how I was disappointed! However I was excited because I do follow a lot of the Rizo curls ambassador so I was excited to go and meet, chat and network with girls that understand curly hair where we can just share our journey, boy was I wrong!! None of the girls I was excited to meet were there, which I won't mentioned! The stylist that cut my hair I didn't see her at all! Nubia will just talk and mingle with just the rezo girls ambassadors that were there. The event was just not what I thought! She just introduced herself and her message and that was it! It wasn't so crowded so she could of her made her rounds and spoke to everyone and welcomed them! Her message was about self love but you have a twerking contest and a kid wins because no one was about that! Like have another type of contest, even limbo would of been fun and I'm pretty sure everyone would had participated. I feel like she is so focus on just making money off the curly girl community! Every thing there was about money! At least give everyone 1 free raffle ticket with there ticket purchase! All they gave was a water down margarita! The only nice thing I enjoyed was the mariachi band and DJ! But I could keep going on and on how terrible it was however this is what I will suggest if she plans on doing this!! Have your ambassadors host and actually introduce themselves and talk about their journey and hair care! Have games! Not everyone went with a friend! Have different games that everyone can partake and talk with each other! Will be a big ice breaker!! Have your ambassador especially those with a big social media following interact with your guest not just talk among themselves! Everyone was just standing around outside or just sitting down inside! No one was really dancing it was just WACK!! I try to give the salon a second chance but I will never be back!! All Nubia is doing is taking advantage of the curly hair community!!
This is not my first “Curly girl” hair cut. I have spent $$$ at Deva Curl in Soho, and other “curl” salons. This by far has been the best experience. Mayssa was super friendly and listened to my requests. She gave me the shape I wanted and styled my hair just right. But I also wanted to shout out Lindsey the associate who answered all my questions with ease. She literally broke down each step and made this cut a learning experience. I would recommend checking this place out. Only caveat is that you should expect to book a few weeks in advance so if you want the cut for a special day schedule with time!!
I really loved getting my hair cut here but I wish the price wasn’t so high
I took my daughter for a rizo cut they did a great job on her. Myself was not told about coloring and how much. So make sure you ask before they touch you. My bill was 480 bucks!! I was shocked!! On top of that the person I payed said they ate supposed to tell me how much about more less ..
Drove by... Too old for this place. . keep driving
beautiful place full of love for our Hair. NUBIA IT'S MY SECOND MOM NOW!!
I referred my cousin to this salon because she has really curly hair and she can never find a place to cut her hair in a way that would work for her hair. I see this salon a lot on Instagram and apparently they "specialize" in curly hair. Let me start off by saying that she absolutely hated it! Her appointment was at 12pm and didnt get seated until 12:45. She instructed her specialist to leave her hair the same length and to give her volume. She did the complete opposite! When it came to washing and styling ...forget it. The lady washed it and styled it with finger coiled curls lol. Mind you my cousin already has super curly hair so I dont get why they finger coiled her hair. They had to rewash and style it all over again. She asked for big and voluminous hair and left with super flat hair. Ouidad products are NOT for everyone! they need to stop promoting and using the same products on everyone. Everyones hair type is different. She was there for 3 hours for just a below average haircut. Waste of time and money. Do not go off their Instagram.
Completely professional and work hard to satisfy the client!! I couldn't be happier! Lauren V. is awesome!
Must see melissa. She is amazing
I strongly recommend this salon I had the best experience cutting my wavy hair to a curly cut never seen my curls this pretty???????? loved it!!
Yvette M G.
I would like to begin by saying I traveled from CT with a friend of mine to come here and I am a licensed hair dresser. We were really excited to come here. I had let me hair grow past my shoulders almost all one length to get this cut. When I sat down w/ Nubia I told her what I wanted. She began cutting and I began asking questions. How long has she been cutting hair etc.? As I watched her cut and we were almost done, I asked to take a little more off the top and to trim the hair around my face a little more. I could feel my hair was heavy on the top layer, I know my hair. She said "no it is going to ruin what I've done". Long story short, I spent way too much money and traveled way too far for a location that I feel has taken advantage of the curly hair population. I had to have my hair fixed because what was done on me was basically a "one layer" cut. Not at all blended with the rest of my hair. It was like a had a mushroom cut. It was horrible. People who have thick curly hair vs thin, need different type of cutting. Find a hair dresser who actually has curly hair and has at least 10 years behind the chair and research their reviews. I read the reviews and ignored them because so many people rave about this place on social media. Never again.
I love this place! Nubia gave me my first rëzocut and I fell in love! I am definitely a return client for life!
Wasn't really worth all the money I spent!
So, I thought I was really doing something by watching a “How to cut curly hair” tutorial on YouTube ???? and being my son’s hair stylist for the past 4 years... turns out... I had NO IDEA WHAT I WAS DOING ????????... my poor baby ????... then along came a beautiful “Fairy Curl-Mother” by the name of @noemicurls_ ????? she professionally cut my son’s gorgeous locks and showed me how to properly care for them... she taught me literally everything I needed to know, including what kind of comb to use, how often to wash it, the best products for his hair, how to apply them the correct way, and how to refresh little areas in between washes ???????? his hair has never looked better! I’m hoping he’ll wear it down once in a while, now that mama knows what she’s doing ... thank you so much, Noemi! If you or anybody you know has curly hair and needs a hair stylist, you gotta go check her out! She’s the BEST! ????
(Translated by Google) The worst experience of my life I had in that place with mayssa I'm from Brooklyn and I travel two hours to make some lights in my hair laugh I trust her work a lot because of the images that she uploads on Instagram of the work she does and what I resivi was something very different from the image that I told him I wanted, I told him that I did not like the result of what she did in my hair and she told me that if I wanted I could put a color and I definitely accept , we scheduled another appointment and when I arrived at the place the treatment that she and her assistant had with me was very different from the first time I went to mayssa it was noticed that she was taking me reluctantly aside put a toner in my hair and when I I asked what it was that she put on, she told me that she was a setter to protect the strand from the color that I already had and when my hair dries out I realize that my color has changed due to that supposed accuser that she used (she put the toner and told me it was condition) when I have my hair ready and supertamente washing and ready to define I look in the mirror and my face is completely stained with the color that I had applied I go to the assistant and I say look at my face and he says to me -oh you want color remover look at it there remove it wow, very bad service that place I do not recommend it nor my worst enemy damaged my hair I'll have to start my transision again .mayssa At no time I saw to make sure that everything was fine, or to make sure that the color was going to be as we had talked it. In the end when I almost finished peinamer myself, she was going, as if to dicimulate, I wonder if everything was fine, but at no time stopped to look at my hair. (Original) La peor experiencia de mi vida la tuve en ese lugar con mayssa soy de Brooklyn y viaje dos horas para hacerme unas luces en mi cabello risado yo confie mucho en su trabajo por las imagenes que ella sube en Instagram de los trabajo que ella hace y lo que resivi fue algo muy diferente a la imagen que yo le dije que queria ,yo le dije que no me gusto el resultado de lo q ella hiso en mi cabello y ella me dijo que si yo queria me podia poner un color y yo definitivamente acepte ,programamos otra cita y cuando llegue al lugar el trato que ella y su asistente tuvieron conmigo fue muy distinto al de la primera vez que fui a mayssa se le notava que me estaba atendiendo de mala gana aparte puso un toner en mi cabello y cuando le pregunte que que era eso q me ponia me dijo q era un acondisionador para protejerme la hebra de el color que ya yo tenia y cuando mi cabello se seca me doy cuenta que mi color ha cambiado debido a ese supuesto acondisionador que ella uso (me puso el toner y me dijo que era condition)cuando ya tengo mi cabello listo y supertamente lavando y listo para definir me miro al espejo y mi cara esta totalmente manchada de el color que me habia aplicado yo voy donde la asistente y le digo mira mi cara y me dice -oh quieres removedor de color miralo ahi remuevetelo wow ,muy mal servicio ese lugar no se lo recomiendo ni a mi peor enemigo dañaron mi cabello voy a tener q empesar mi transision de nuevo .mayssa En ningun momento se aserco para asegurarse de que todo estubiera bien, ni para asegurarsede que el color estubiera quedando como lo habiamos hablado. Al final cuando casi termino de peinamer yo misma, ella iba pasando, como para dicimular, me pregunto que si todo estaba bien, pero en ningún momento se detuvo para mirarme el cabello.
Not at all worth the price. For a 10 minute dry cut, and a sub par dye job...and then the expectation of tip? How do these people get away with it? Their Instagram marketing must really be working to lure them in. $500+ down the drain. Never again!
I had the worst hair experience of my life here. I met this hairdresser Michael at his house for a deep repair treatment for my thinning hair and since my hair is curly, he was pushing this product but I didn’t want any new products that may or may not work. Anyway, he said I should come to one of the salons he works at (which is this one) and said he’d use the products on my hair so I could try it out before committing and it would be free. I genuinely thought he was just doing this as a good customer service promo to get me to be a regular client so I agreed. Not once did he ever tell me how to show up to the salon and not once did he disclose that they were doing a show and needed hair models. Fast forward to today when I had my appointment. I was beyond confused. He had the diffuser on my hair for SO LONG and my hair looked HORRIBLE but he claimed he wasn’t done. I told him I wasn’t confident about what I was seeing but I kept an open mind. UNTIL he called his incredibly rude boss over and she started TEACHING him how to cut my hair. They were trying to role play with me to practice doing a consultation and she was walking him through things. By now I was putting the pieces together but not once did he tell me I was actually his model or that he was learning. Mind you, had I known what this was about, I would have DECLINED his offer. He told me he was a curly hair specialist and knew what he was doing. I don’t have time for this and I was LIVID! His boss was a disgrace and rude can’t even describe her accurately. I told her I didn’t know what I was doing there and she kept dismissing my confusion. She then pulled my hair and when I told her to be more careful, she looked at me like I was crazy and undermined me by throwing experience at me and telling me that her pulling my hair does not hurt ! Lady are you kidding ?!?! I told her I didn’t even know this was what I was here for and that her employee lied to me but all she said was that if I wanted a haircut I needed to pay $200 for one !!! At this point, I didn’t even want to be in that building let alone have my hair cut by these people so i left and now need to wash all of the awful products off my hair. Way to waste almost two hours of my time. I would NEVER EVER recommend this place and Michael and the owner should be ashamed of themselves.
This place is very unprofessional. The receptionist seemed clueless on the phone and did not provide me with vital information regarding what I needed to do before coming in with my daughter to get a curly cut. I am happy this happened as I saved my money. When I walked in the staff was not welcoming or professional. The lady who was supposed to do my daughter's hair seemed disinterested. I will gladly take my business elsewhere and let everyone know about my horrible experience.
An experience! To step out of my comfort zone and embrace my curly... Spectacular. Worth the trip and reasonable with prices of services. Recommend it highly!
5 stars because my hair has chemical damage and heat damage I still managed to walk with a beautiful curl. I honestly haven’t had my hair curly in so many years that I forgot what it looked like. I booked my appointment with Mayssa and she was fantastic! They walk you through the process and how to style it. Thank you so much !
Customer Service was terrible, receptionists made an error in booking not once but twice and were very rude about it. For such expensive hair services they should be more accommodating, also did not take blame for the mistake they made.
Seriously the best place ever! If you're going to get your hair done I highly recommend coming here. They took my hair dye virginity and I couldn't have picked a better first!
I would have given 5 stars if i didn't spend four hours in the salon. It was very busy that day, and would have love to have my stylist do the entire styling process for me. Other than that i loved my hair after the haircut. My stylist was great.
I loved the service, such an amazing environment and great workers, everyone is so nice and friendly. I’d definitely recommend this salon to anyone ??
I like to give thorough reviews so hear me out. $95 (before tip) haircut. Hair type doesn’t matter here but for the record I have 3A/3B curls that I rarely straighten and it’s not dyed and I’m Latina. Here’s the process that I got: 1.) Dry cut (~ 5 min) 2.) Washed, conditioned, gelled and scrunched (~20+ min) 3.) Misted and diffused (~ 30+ min) 4.) Oiled, fluffed/shaken (~5 min) 5.) Detail cuts and hair sprayed (~2 min) I was there for an hour and a half. Now may I mention hair products used included Oui-da that I misspelled here and some product that begins with an M. And I worked hair for that styling process as it was a strain to the neck so I was excited for the end product. The haircut itself was voluminous and the curls came in higher that’s normal in a haircut but the curls did not come out defined. They also had noticeable frizz and a small flat spot on the top of my head. The amount of product used made the texture feel hard and rough. I didn’t walk out ready to go out. And I have styled my own hair with better results using 1-2 products that cost $3-4 a bottle. And using less time. Staff was very nice, professional and patient and even kind to still see me despite being late. I’ll also mention this none of them had curly hair. The girl who washed my hair and all was nice to explain the products and what she was doing. The rest of the people who worked with my hair didn’t explain the products or what they were doing unless I asked questions which came with not thorough responses. Only the haircut portion was worth it to me. And mind you I have been to a none specialist Dominican salon that did a cut that was pretty decent for $20. So overall I don’t think this trip to the salon was worth $100+ after tip and that much of my time. 3 out of 5 stars in my book. If I were to come back it would probably be for the dry cut by itself if it isn’t ridiculously expensive.
Hello everyone, Sadly to say my daughter waited two months to get a rezo cut with Nubia. Unfortunately her hair was a disaster. No curls at all. After she was done cutting her hair she passed her to her assistant to finish her work. If she is so professional tell your clients before they pay you $150 that it may be a chance you won't get volume curls. She is so over rated and she got a scam going. Then once you done you end up buying her products. Please dont be her next victim!!!
If I could I would give 0 stars. The worst experience in my entire life. I had a mani-pedi spa. The woman was rude and unkind. She was unpleasant all the time and annoyed every time I asked her something. She had no grace, treating my feet and my hands like I was a dummy (maybe they receive more attention!). I left at half service...it was unbearable. DON'T GO THERE!!!
This place is incredible! Honestly loved my rizzocurl (something like this). It truly fixed my hair which was dry and my curls were shot, but they managed to make it the way it was after I put my hands on it. I recommend this place to everyone, especially for people who have curly hair. Believe me you do not want to miss out on this place. Everyone is great and the prices of the products (in case you need them) is not even bad. I had Stephanie and she was truly amazing and hope to have her again soon/ I honestly feel lucky to have found this place.
This was the worst mani/pedi Groupon EVER. I have been here in the past two times. No problems. However I had a difference manicurist for those appointments. Friday, July 26 I had appointment. As soon as the manicurist knew I was a Groupon customer, she commenced to tell me that I was taking away time from her regular customers. She was completely annoyed that I was even there. She couldn’t tell me how to maneuver my hands or legs so she pushed me around like I was a ragdoll. She was mad that she had to remove an old gel manicure. The worst part of this experience was my cuticles. She said in order to do a good job on cuticles I needed “pain.” I am not making this up! She then used the metal implement, to push my cuticles to the point where I was on verge of tears. This Groupon Was for two pedicures and 2 gel manicures. Therefore I have another future appointment. I am requesting a refund. I don’t know how that will go. I tried contacting Groupon for this but to date I have not heard from them I would never ever go back to this place again. Not only that I’ve told all my friends never go here. After all is said and done, the manicure and pedicure turned out good. However, a trip to a “beauty” salon is supposed to be a pleasant experience. THAT EMPLOYEE NEEDS CUSTOMER SERVICE TRAINING.
Nubia was incredible. I was suffering from protein overload and Nubia literally brought my hair back to life. I’m going for my second cut on September 29 for a light dusting of my ends and a reshaping of my hair. If you have curly hair, I strongly recommend that you give this place a try.
Had my first curly cut with Mayssa and she was amazing! She explained every single step and gave me tips. Lindsey did an amazing job at washing, detangling my hair and also explaining every single step and product being used. Only negative thing was that I was waiting for about 30min before being seen but it was made up by how beautiful my curls looked at the end! If you are hesitant like me to get your curls cut...Just do it, it will be the best decision you have ever made!
I had my appointment booked last Saturday at 10:30 a.m. He was running behind and I wasn't seen till after 11. My cut took about 15 minuted to complete and I loved it dry and still do now. However, everything after that made me feel uneasy. He said he'd put a gloss in my hair to add shine and help it look healthier; it ended up being a few shades darker than my color and I did not want to go dark at all. The timer went off and about 10 minutes after someone came to rinse my hair. Another 15-20 minutes someone else came to wash and "set" my hair. I then had to sit under a dryer for about 45 minutes. I did not like being tossed from one station to the next, being worked on by different people and not explained anything to. I was watching the other stylists communicating with their clients and giving them tips, showing techniques- I did not get that experience. After the dryer I was sat in another chair to diffuse my hair. I looked in the mirror and did not have curls, I had wavy shaggy hair. My hair, when done at home is type 3B curls. The lady in the front asked me if my hair was transitioning from straight to curly because that's the set that was put in my hair. I was offered a free set with the correct products to use which I scheduled another day because it was close to 2 pm. This is a very busy, big, beautiful salon and for the money I spent ($200+) I did not feel like it was personable or time was given to attend to me respectively.
Wonderdul place and people worth every $.. My daughter's hair looked amazing with her cut, and Curly style.
Nice place excellent customer service.
The woman who answers the phone is terribly rude. Placed on hold a few times (that's okay) Called to make an appointment for shellac nails and spa pedi (a gift from Groupon) on 6/20, was told 7/18 was the next available date. By my count that's a month!!! Either they are AMAZING at what they do (based on resent reviews and horrible phone etiquette I'd say not) or she assumed based on what I was getting that I had gotten a Groupon and was treated as 2nd class. Either way... I've never been given a months wait time at a nail salon. So I'll refund the gift and c'est la vie Utopia.
This is truly one of the best places I've been to. Its not only a salon this place is like family they really care about your hair. They are serious about curl care or any type of hair. It doesn't matter what i'm going through because once I get there Its all smiles and positive Vibes. Every single person that works here is a blessing. Nubia is truly a curl expert. William did my color and I love it so much. Chris has so much knowledge in hair he enjoys it its beautiful. The girls that assists the hair stylist are amazing!. Isabella in the front is a whole mood. shes the bomb. Thank you for being so awesome to our curl community. Curls do not go unnoticed here. I know people that travels from others states to get a cut with Nubia and its so worth it !!!!
PLEASE READ I called to make an appointment with the salon uber excited because I saw they did a few of my favorite Instagram curly girls online. When I called, the lady that answered did not have good phone etiquette and placed me on hold several times because her phone kept ringing. (Take one at a time? & call back anyone you missed?).. anyways when we talked I told her I was excited to make an appt with Nubia and so we made an appointment a month out. She said there was a 30$ charge to make an appointment. I asked her if it gets refunded back to me in the case that I have to call to cancel. She said yes as long as it is at least a days notice. (I live in Virginia so I wanted to ask because I'll be driving 3 hours to get to the salon so I may have to cancel incase something comes up). 2 weeks ago I called to cancel my appointment because my job ended up needing me for this Thursday. She confirmed my name and appointment time and told me 2 weeks ago it was cancelled. I still have not seen a refund so I called them 3 times over a 3 day period and no one has bothered to call me back after I left a respectful voicemail regarding my situation. I am very dissapointed with my experience and I'm very glad I'm not driving to go to this salon because of the poor service they have without even having gone to them yet. I DO NOT recommend going here. There are other top curly hair places to choose from with better service.
Was very unhappy about the haircut Shayan did on me. I was very clear ...when I repeated to her a few times, that I wanted to KEEP my LENGTH and just bit more lift and layers. NOT a short AFRO. I told her "I don't want NO haircut that shows any of my ears. That's exactly what she did. All of the opposite of what I asked. Was asked for a $19.00 deposit before hand on the phone on my credit card+ the $95.00 and the undeserved $15.00 tip.
Bad customer service. Very unprofessional and rude. You’re sending new clients away with your current front desk person. Stay away from this place
Childrens curly cuts is a GIMMICK. I went to Utopia for the 1st time for two childrens haircut (one regular and one curly) and both cuts were butchered. Will never come here again.
Love it! Jen ROCKS the ladies are all awesome. Dkesnt get any better than this!!!!
Emil is pleasant and professional.
PLEASE READ!! Two weeks ago, I had a hair consultation with Christopher where we discussed my wanting to dye my natural brown curly hair to an ashy blonde. He was aware of the exact color I wanted; I was told it would be $125 for the initial cost and $25 per extra bottle of bleach/dye and that he expects mine to use about 2-3 bottles. Estimating to pay around $175, I was tossed around the salon like musical chairs for SEVEN hours. Then, when it came time to pay I was charged $565 by the receptionist. After asking her to go over the pricing with me and what I was being charged for, I was told "that's the price," and that they charge $125 by the hour. So, not only did they charge me "per hour" but also for a "transformation" and "curl set" that I was never asked if I wanted to have done? Sitting underneath a dryer that didn't even dry my hair costs $65. Had I been given the option to decline these services I would have. Think twice before going here unless you want to spend a fortune.
Best place for curly hair
first time & love it!
The manicure technician Emy was ok for the nail service but the nail polish just start to peeling off only 1 day after, besides she was not so friendly at all specially with my 9 yrs old daughter. She remained serious most of the time unless I would ask her something seriously? Don't get me wrong but if you work in a salon you must be welcoming and friendly with your clients because it is 50% base of any good salon/spa. It was our first time there and I really expected a better treatment. Not coming back again for manicure services or recommending. Those employees must be trained according or they may might want to try a different job where they don't need to talk to people!
Went for a manicure and pedicure but looked like their hair salon was extremely busy.
I went to have my mani-pedi with gel nails , its dnt even last like 2 days and the color changed on the third day , they chipped off and i got a email regrading this to them when it started scaling of my nails , they dnt respond me back . i liked how they treated but still no a good service for the price they charged as my nails are half colored now and cannot be removed.
I've been looking for a salon that wouldn't be intimidated or stumped by my hair's texture. After incorrect cut after incorrect cut by non curly stylists, I made an appointment with Nubia. I waited a month for my appointment with her, and it was entirely worth the wait. I was greeted by attentive and welcoming front desk staff. The salon was very crowded, as it was a Saturday afternoon, but I was seen promptly at my appointment time. Nubia's experience shines through upon first meeting her. She is warm, inviting and very comforting. She listens, and instantly saw the issues with my current hair cut and talked me through the steps she would take to fix it, getting my ok before doing any cutting. She did a dry cut and then sent me over to be cleansed and styled by an assistant. As they were packed, I waited about 10 mins for a sink to open. The girl who washed me was named Kat. She took her time cleansing and conditioning, talking me through what she was using. She then applied gel to soaking wet hair and had me flip my head and started scrunching. I then sat under a circulating dryer for 20 mins before being diffused by Kat. Once dry, Nubis returned. No more cutting was needed and she talked me through how to freshen my curls the next day. My hair looked wonderful! I had never seen my hair so soft, defined and shiney. Definitely worth the extra money to see a curl professional. Thank you Nubia!!!!
I have curly hair and got Utopia's version of a Deva cut. The stylist was 45 minutes late for my appointment which was frustrating. I wanted to keep my hair long with long layers and instead I got the Deva Afro puffy cut. My haircut is completely uneven and about 4 inches shorter than I wanted it. It's like he was just randomly cutting hairs. There are still some really long strands that were missed. I'm afraid to go back and have it fixed because I don't want them to hack away at it and make it shorter than it already is. I have had other haircuts there which were ok but I still left with a different haircut than wanted and had to wait 6 months for it to grow out before getting another haircut. The only thing that was good is they know how to use the right styling products. Although my hair was uneven and short i didn't leave looking like a frizzy mess.
The worst pedicure experience My wife ever had. The lady was very unprofessional, were rushing somewhere and did pedicure very rough. She was so rough that she possibly had infected her toes. It is over 3 weeks her toes hurt and stay swollen. Do not recommend to anyone!
Nubia is very knowledgeable, kind and patient. She gives great personalized hair care advice and has a great team of people to implement her direction . This 3B/3C naturally curly hair has been recovering so nicely and has gotten so much better definition and moisture retention with Nubia's advice. She gave my hair a great trendy shape. This location is great for all hair types.
There is one lady who is really rude to me... she didn’t do anything for me ... but she commented on me ... was very rude
I have an amazing experience every time I have an appointment. Morganne is an expert with blondes, I walk out every time with exactly what I want! Couldn't recommend Morganne and Utopia Salon more!
If you go here for a haircut you usually start to make appointments with one specific worker. I recommend Tina. She has been cutting my hair for years. She is one of the nicest people I've ever met, she'll work with your schedule as best she can and truly cares about her customers.
Worst mani-pedi of my life. the woman was on her phone texting while doing my mani. She didn't talk to me but when she did she proceeded to tell me how my tattoos will look horrible when I'm older. I get told that for free by strangers I don't need to pay someone to tell me the same thing. As far as the mani-pedi itself. It was far from "spa" treatment. I could have paid $30 somewhere a lot closer to my house for the same experience. Do not recommend. I purchased a groupon for this place but they did not know that until the end when i went to pay. So it doesnt seem to me that I didnt receive bad service due to being a groupon but more so that this is just how they treated me.
Emu was amazing !!! I purchased a voucher on Groupon for a Shellac Manicure and Spa Pedicure.
Gorgeous place. Beautiful people. Excellent work.
My experiences with Nubia have been exciting and unconventional, and my hair turns out AMAZING!!!! I have 4A type of hair and my hair can be a PAIN if you don know how to deal with curly hair but Nubia knows exactly what to do! You can expect her to have you turn your head every which way, and you'll see her cut here and there, and you don't expect it to come together the way it does, but trust me, RezoCut is the way to go! it's amazing! She really works hard to make sure you get what you want and she's super personable! The best part about Nubia is you can really tell she loves what she does and she wants you to look your best! She will not let you leave dissatisfied! Definitely go see her! I'm grateful for her love for curls
Beautiful salon inside and out it'd a family there and glad to call it my second home :)
Very knowledgeable and friendly. Really knows curly hair!
The Pink Room S.
I Love the way Nubia made my hair, I have a curly hair that is very difficult to dominate, but the way she worked is amazing!
Left here absolutely satisfied! Had one of the most wonderful mani, pedi, and wax experience. Emi was super friendly and did an amazing job with my nails. She and Tina took well care of me. Water, crackers, it was very nice. Great ambience, friendly staff. Tina did a great Brazilian, underarm, and full leg wax. If I had more time I would've done full services from hair to massage. Definitely coming back!
Nubia saved my curls.
I had such a wonderful experience at Utopia salon. Not only was I able to get a shape up and great hair cleanse, the 2 hours I spent there, I did not stop learning about how to care for my hair. It was like walking into a curly hair workshop. I walked away with a well done hair do and knowledge that has helped me give my hair the best care. I look forward to the Curly Girl Event on April 22nd that is being hosted there. Cannot wait to meet more girls like me!
Best hair salon experience I've ever had. So elegant and professional and Nubia is absolutely amazing! Highly recommend her to any curl girls in need of a cut!
Maria Michelle T.
My experience at Utopia Salon & Day Spa Center was incredible! The staff were very welcoming, and my hair turned out beautiful! The best part of it was Nubia! Nubia is the salon owner as well as the master curl stylist. She performed a Deva Cut on me. When I tell you she can do magic, she is a master magician with curly hair! She is not only there to cut and style hair, she also educates people, along the way, about how to take care of it. I really appreciated the added element of education. She's passionate about curls! I live in Delaware, two hours away from the salon. Without a doubt, I will be back! It's worth the drive when I'm taken care of so well. I'll be sure to recommend Utopia Salon to anyone who needs a good stylist. I was not asked to review the salon. These are my honest thoughts, and I rarely write reviews. All I want is to share a good experience so others can too! Thanks!
I had such a great experience at utopia! Nubia was above and beyond amazing! She transformed my nearly nonexistent dry curls to soft bouncy vibrant curls! She explained every step of the way what she was doing and even what I could do at home to achieve the same look. She really took her time to talk to me to get a better understanding of my daily routine to determine the best cut and look for me. The staff was also wonderful and everyone was very friendly. I would highly recommend this salon for anyone looking into a deva curl transformation!
My curls needed a change so I decided to give Utopia Salon a try since all I hear is great things about this salon. I first started with bringing my four year old daughter for a deva cut and Lori did an excellent job with her cut! Everyone was so pleasant and welcoming. Nubia the owner was the sweetest thing ever. I made an appointment to get my cut with Nubia a week or two after. Best decision I made. My hair was lacking volume very weighed down but Nubia brought my curls back to life. My hair is fuller and has more volume on top! She was very informative and also asked what was I looking for in my hair. Which I think is very important. I can't wait to go back for my next cut. Thanks to Maria for doing a great job with my color it came out great! No more faded red and nice caramel color using the pintura technique. Thank you Nubia for being such a sweet and caring woman and putting your clients needs and wants first! See you in four months.
Calling all curls! Wavy, lose, tight, kinky... this is the place for you. I was skeptical at first but I'm so happy I took the risk. No one will try to convince you to straighten them here. You will never have a stylist looking at your head bewildered at what to do. Here you will learn to embrace your gorgeous curls and walk out with a head of modern style, color, and cut that will have those straight hair girls praying for your hair instead of the other way around. And yes, I said COLOR! They will color your hair and protect the integrity of your curl. Passion, excellence, and professionalism at its best.
I just got my first DevaCut with Nubi. She was AMAZING! I live in NYC and I can't complain taking the trip to go to her. I'm in love with my hair. I have received so many nice comments about my hair. I'M IN LOVE! The staff were super friendly and they gave me great tips to take care of my hair. Definitely going back to this salon.
Very friendly staff and a solid menu of spa amenities for my wife.
Kathleen Ann G.
I'm thrilled with my first visit to Utopia Salon & Day Spa. The salon is spacious and beautifully designed. The moment I walked in I was greeted with smiles and offered a latte. Thank you to Nubia for creating my new style. I love the way my color turned out and my hair cut is prettier than I ever imagined. The staff is friendly and professional. I hightly recommend Nubia and the staff at Utopia Salon. I feel like a star!
After trying different places to get my nails done, I finally found a place I absolutely love. Tina Park is a nail goddess. Utopia Salon specializes in curly hair and their staff is both Deva and Ouidad Certified, which means they KNOW curly hair. Utopia has a large space dedicated to their spa services, which are delightful. The esthetician on site has over 25 years of experience and uses top of the line products & technology to deliver amazing skin care results. Treat yourself and give these guys a try.
Love it, been going here for years! As soon as you enter expect a warm greeting from the receptionist who checks you in and offers you a hot or cold beverage. Establishment is ultra clean, ample parking, staff is professional and you always feel like a million bucks when you leave.
R. Christine Demarco, Msm, C.
Nubia cut and colored my hair and it has never been so beautiful. She took my mane from unruly and dull to full bodied and very shiny...
Lauren Strobino gave me a great cut and explained how to use the Deva products. The staff was professional and friendly. Very happy with my experience.
I always have a good experience at Utopia. I've been going there for years. My hair has been straightened, colored and highlighted more times than I care to count but I have never had a problem. I wouldn't go anywhere else!
The Deva cut is THEE best cut for curly hair. Love what my curls have become and how they look with the Deva cut. The staff is always friendly and courteous. Nubia cuts my hair and she does an excellent job. I highly recommend Utopia Salon.
Really nice space, friendly staff and I got a great eyebrow wax and gel manicure from living social :)
This is a response to the review by Jen Erdos. For starters I cannot find your name anywhere in our system, which goes back 7 years, nor do I remember having you in my chair. That being said, if Jen Erdos is not your real name, I suggest you contact me privately with your true information so I can respond properly to your claim. Next I would like to address the fact that my 2 daughters haven't traveled by plane in more than 3 years. Also, I respect and appreciate my clients way too much to ever walk away from them while they are in my chair.
I cannot believe that people are still going to this salon. I had the single worse experiences in my life at this place. My hair dresser, Nubia, asked me if she could leave in the middle of my cut/color to drop her daughter off at the airport....WHAT? Then left a young woman to leave the BLEACH on my hair WAY WAY too long - tons of my hair just broke-off. DO NOT AT ALL RECCOMEND!!!!!!
It was such a great experince for my first time being there! The receptionist is so friendly and Lauren, one of the stylists there, truly is so, so talented and friendly! I have gone to other spas all over the tri state area and no hair place comapres. Completely recommend! :)
I spent a good amount of time researching the haircut I wanted, ouidad. Utopia salon was one of the salons that came up as certified in the technique so I gave them a call, after a bit of confusion about which stylist in the salon was actually certified I made my appointment with the owner. I was so excited I told all my friends and family about the cut, I could not wait! When I arrived the salon the receptionist was nice and told me that she would notify my stylist(the owner) that I was here but she also mentioned I was in the book for a diva curl haircut, so i explained to her that I wanted an ouidad haircut. The receptionist said that it basically did not matter because I would talk to my stylist about it. After waiting 30+ minutes I was rushed over for something I assume was a consultation. Pathetic. My stylist of corse assumed that I wanted the diva curl and did not give me a moment to tell her what I would actually like. I was rushed over to get my hair washed, and I noticed my stylist starting a haircut on another client. As my hair was being ripped out by the person "conditioning" my ends I see my stylist continue to work on another client. At this point it is 40+ minutes passed the time of my appointment. After my "relaxing" experience at the shampoo bowl I am put under a bleached encrusted dryer, where I can see my stylist start to blow-dry the other clients hair. After about 15 minutes I decided I have had enough and pick up my bag from my stylist station where I see she is now curling the other clients hair. Unbelievable. I went in the bathroom, notices it was now a full hour and fifteen minutes after my appointment, take the clips out of my hair and the cap off, and walk out. I was rushed around, ignored and disappointed.
No stars. Said they had light blond for touchup but gave me dark gray when my hair is white but color it blind
Carleigh •11/11 Scorpio• M.
Love love love UTOPIA !
Rosalee is fantastic for myself and the kids too.
What an amazing Salon! I spent my child hood hating my curly hair and then I discovered Nubia and now I love my curls. The service is excellent and the staff is top notch!
I have faIIen in Iove with my messy,wiId wooIy hair. this is a great saIon for those women who have unmanageable curIy hair. There are 4 certified Deva cutters who know their stuff. I have been going to Nuvia for 15 years-she not only cuts but ask educates me about new products,new techniques,etc.
I have been going here for a year, I liked the space and enjoyed my haircut overall. UNFORUTNATELY, I had been going for a particular cut that involves training and certification for curly hair cuts. I specifically asked my very first appointment for someone who was Deva Certified... I was told to come in the next day to work with a stylist, and had been with her for a year, calling each time to make my appointment and paying the price of the special cut each time (with substantial tip). Upon calling last month I was told that this stylist wasn't certified in that cut, I WAS SHOCKED. I thought maybe I got her name wrong, had them check their system and she had been doing and putting in the cut, though she was not certified in the technique!!! For me, its about the deceit. Many stylists travel to NYC for the training, put in the hours and master the cut, and that was what I wanted and paid for, not someone who watched another stylist in house and cut as she 'remembered'. I even checked the Devacurl website, and brought up earlier with the stylist that her name wasn't on there, and she assured me it was being updated. It's unfair to other stylists who put in the time and money to get the training to have someone else go around and get the money and clients without actually putting in the time. I left a message with the front desk for the owner to correct this issue and was never contacted about it, which has lead to this review. I have since gone to another salon and had a true Devacut experience, and it is very different and much more thorough than anything I ever had at Utopia. Many more steps with a lot more care and precision. Very unfortunate, since this salon is clean, modern, and parking is great.
I purchased a groupon deal for an one-hour customized massage and 30-minute facial. So I called Utopia Salon in Westfield to make an appointment, the girl on the phone said, I would have to leave my credit card number, so they can charge a 20% tip on the Value of the service which is $145.00 otherwise they will not accommodate me or cancel my appointment! The owner, Nubia implemented this. I notified Groupon, so I will be cancelling and getting a refund. I wouldn't recommend this place; I believe a tip should be based on the service received, not what the owner says. I'll stick to Massage Envy... thank you...