Reviews
Sophie L.
I'm sorry to say after a friend's recommendation and a week of looking forward to my appointment, this place is not for me. The storefront is inviting and the front desk person is sweet. The rooms are cramped and the products smelled bad. The technician was thorough but non-communicative. Her feedback on my skin was harsh and she only explained her process when I asked direct questions. Also, she reached down my robe to massage between my breasts without warning- I would have appreciated a check-in. There was confusion with my initial booking so I emailed back and forth with someone. I specified my interest in the micro current facial. They booked me for a more expensive facial which did not include micro current. Unfortunately, this was not made clear to me until half way though my treatment so I spent a lot more than I had budgeted. Of course I paid and tipped because the work was done, but their lack of communication cost me 100$. If you're hardcore and want quiet, painful skincare then go for it- but right now I feel like this place beat me up and robbed me.
Crystal V.
For the price of the facial, I expected a better experience regarding their technical usage during extractions (i.e., everything with their hands and no usage of tools). I bought the recommended products for the consultation and it's hard to see results because the products smell horrible (which means they could be the best under the "no pain no gain" motto but my nose deserves better). I saw alot of clients were there for waxes as well as the reviews so don't cancel them out yet but I won't be returning.
Sophie L.
I'm sorry to say after a friend's recommendation and a week of looking forward to my appointment, this place is not for me. The storefront is inviting and the front desk person is sweet. The rooms are cramped and the products smelled bad. The technician was thorough but non-communicative. Her feedback on my skin was harsh and she only explained her process when I asked direct questions. Also, she reached down my robe to massage between my breasts without warning- I would have appreciated a check-in. There was confusion with my initial booking so I emailed back and forth with someone. I specified my interest in the micro current facial. They booked me for a more expensive facial which did not include micro current. Unfortunately, this was not made clear to me until half way though my treatment so I spent a lot more than I had budgeted. Of course I paid and tipped because the work was done, but their lack of communication cost me 100$. If you're hardcore and want quiet, painful skincare then go for it- but right now I feel like this place beat me up and robbed me.
Crystal V.
For the price of the facial, I expected a better experience regarding their technical usage during extractions (i.e., everything with their hands and no usage of tools). I bought the recommended products for the consultation and it's hard to see results because the products smell horrible (which means they could be the best under the "no pain no gain" motto but my nose deserves better). I saw alot of clients were there for waxes as well as the reviews so don't cancel them out yet but I won't be returning.
Janie S.
Hi! Not only is Daphne an amazing Waxer and her waxing treatments do not hurt because of her wax but her products have changed my life. I was suffering with crazy yeast imbalance. Getting yeast infections weekly (and also BV). No doctor treatments works. No over the counter worked and neither did suppositories that I tried from various drug store brands. I was telling Daphne during a wax about my problem. She recommended her Monoi De Tahiti Lavande beauty oil. To apply the oil to the area every day and my problems would go away. She was right and they did. I no longer have chronic yeast problems reoccurring and also I have not had to continue daily usage of the oil. I love it and it smells amazing and I am insistent of buying multiple boots so that I have it on me at all times but her product is so good it CURED my medical issue and I continue to use it for precaution and because I love it. Please/ MUST buy. Everyone needs this in their medicine cabinet.
Lisa E.
Yuliya has transformed my skin. I cannot stop checking myself out whenever I pass a mirror. I saw results the first session and it's only gotten better now that I've been going regularly for the past three months. She knows exactly what your skin needs during treatment and gives the best product recommendations to continue the work at home. She is so calming and makes facials both relaxing and effective (her extractions are the best I have ever had).
Kendra A.
Front desk was rude and hung up the phone
Willie P.
Excellent care
Whitney D.
They waited until after I signed in and sat in the waiting area, completed the Infrared information sheet, and entered the privacy room to tell me that the French Body Slimming Infrared wrap treatment was not allowed due to COVID and offer me a more expensive Slimming Wrap service instead. I was also told that it would have the same effect but I have no idea if it was effective at all because I was not measured before and after, unlike my experience getting a slimming wrap at other spas. Overall, I enjoyed the service but felt like I was cornered into a more expensive service.
Marco J. W.
This was the most positive waxing experience I've ever had! I've only ever had horrible where I'm left bruised and in pain, but Jennifer cared do deeply for me and my experience and it was a breeze. Jennifer has so much knowledge on how to alleviate pain down to the smallest details. Thank you love!!! See you soon!
Matthew J. F.
I have been seeing Amy and Rose monthly for waxing since this location opened. They do a great job...quick and painless! I would definitely recommend European Wax Center to anyone!
Ramiro H.
This place is magical! Andrea did my eyebrows today and she did a fantastic job. I love this part of Westchester!
Vika G.
I have been looking for a place like that in New York for a while. Quiet and cozy space with an amazing staff. Can’t wait for my next appointment with Nataliya. She is magical. Yulia who works at the front desk is very friendly and extremely knowledgeable about all products they use. I am so happy with my experience. Highly recommend it!
Sophie M.
Love this place!!!!! I love the clay balls...but I don't like that they tried to charge me 12% in tip...will pay cash from now on..had s bliss day thanks ladies!
Amanda H.
I love love love Daphne. All kind women here. Incredible facialists. The space is a quiet and cozy sanctuary. I’ve received my fair share of facials, but after discovering Daphne there’s no place else I’ll go. I hope they stay open my entire life!
John F.
Super cute spot in Nolita with a large selection of Recherche Biologique products. Came here not too long ago to stock up.
C P.
Great skincare. Nice area plenty of things to do. My facials was way too rough.
Jacquelyne S.
I have been getting facials here regularly for the last year and I am so happy with my experience and the results! The salon is very clean and professional and of course their line of BR products is the best. I’ve tried a few different facials and I walk out looking like a million bucks. More importantly my skin says fresh, clean and glowing for weeks. They are very attentive to people’s needs for their skin and extremely generous and kind. Definitely a must try for people who enjoy getting regular facials!
Rachel B.
I get sugared here- both Natalya and Jade are wonderful, I highly recommend them!
Irene Y.
This was my first time going to. Day Spa and I wasn't disappointed. Got the Burke Williams massage experience for 50 minutes and was very happy with the masseuse (I think her name was Sam). The locker rooms for the men was fully stocked with all the amenities you could possibly ask for at a day spa -- clean showers, sauna, steam room, hot jacuzzi.
Lizah B.
The best and most beautiful little spa in the city. They do everything well and they do it with love. Exceptional services from Natalya :)
Seungny C.
They could be a bit more friendly but they are convenient.
Ansa A.
Amazing experience. I had pretty bad acne on and off for about 3 years and nothing worked until I came here and started getting facials and consultations. The facials were amazing and the skincare regimen and tips for my lifetstyle that were given completely changed my skin around and I’ve never looked back. Very clean,relaxing ambience and professional staff. My favorite !
Rafael R.
Get your Biologique here ! Same prices as Paris
Nadia Kanwal B.???? ?.
During spa week, the team at Daphne mixed my appointment with someone (event hough I had the confirmation email) else which caused inconvenience on my end. The front desk was not very nice or welcoming. Secondly, the guest expected to pay a required 30% gratuity based on full price, even though the service was $50 vs $300. Unfortunately, Daphne does not pay their employees well and did not want to upset them - per the front desk. I ended trying another amazing spa 2 blocks down which had amazing services and a welcome smile :)
Suzanne B.
Kathrine at the front desk is amazing!!!!!! She and the reviews are why I booked. I had so many questions and she answered them all. I booked an appointment for sugaring. Thank you for your fantastic customer service.
Charles C.
I have never had any services here but I sent my wife. Not sure what goes on with their treatments but when I picked up my wife after her appointment she was glowing and had a bounce to her step. I asked how it went and she said "amazing". Because of how highly she talks about her appointment I would definitely send her back and she looking forward to a return visit.
Yamii N.
Tora is absolutely phenomenal, I've been seeing her for about 2 years now and she's the only person I feel comfortable getting a surgaring wax. If you want someone who's quick yet gentle, she's your girl.
Monika A.
Always delivers a calm smooth experience. You would not regret it!
Joanah N.
So Ive finally gotten around to penning a review. If I could leave 10 stars I would! I discovered Daphné after purchasing a sugaring Groupon and realized it was only a few blocks from my flat. Making an appointment via phone was quick and easy and pleasant. I was able to be seen within a week. The spa is very immaculate. Spotless and clean. Charming decor. Soft music and relaxing ambience. I immediately felt at ease when I arrived and was greeted and tended to immediately. The estheticians are all friendly, skilled and quick. Most importantly, the Brazilian sugaring treatment I received was thorough, fast and painless. It's literally made my summer! I cannot rave enough about Daphne. They've got a client for life. Thank you!
Lorris R.
The place was clean employees were kind and considerate, prices were very good.
Ali K.
Tried sugaring for the first time. I'd recommend it. Clean and friendly place. Efficient service. Very happy with my experience.
Nick G.
Great Staff and Customer Service! My skin is glowing after a French Sudatonic detox treatment. Location was brightly lit and clean. Decided to try it during 2016 Spa Week. Would definitely return.
Penelope And The Beauty B.
We love their skincare, Biologique Recherche can really change your skin!
Gunna C.
They carry Biologique Reshersche - I had a great facial and my skin is glowing after. Great staff and very clean!
Scott D.
Amazing staff, fabulous customer service, and great services
Jacquelyne S.
I had Oxygen Facial with Agnes . During the treatment she explains everything she is doing. The day after my problematic skin was smooth and shiny. No redness. Im really happy with the service. Even week after skin is still smooth and glowing. Its a new open space in Soho which is very modern and clean. They also offering natural sugar hair removal I want to try it next time .
