Massages were FANTASTIC. Customer service at the front desk was questionable, from the moment I walked in they acted like I was out of place, which I may have been but my money is still green.. I told her I had a groupon for massages & a spa day(including gym, spa, pool, etc.)& asked if she wanted to see it she said no, I got it already. We were asked if we were gonna use the gym, we said no. After our massages, we were told to wait but were weren't sure for what so we asked what to do for our spa day package. She was confused & asked "Oh, you wanted to use that?" We said yes. She got this strange look on her face, & said "alright, I'll have you check in." We checked in but we felt weird, so we decided to leave after checking the place out for 3 minutes. When we told her we wanted to check out she said she had already checked us out? It was just weird & uncomfortable, the only reason I'm giving 4 stars is because the massages were so good.
Look for the Groupon! Had the best massage! Super easy process to get an appointment along with check-in/out. Rooms are a little small but quality of massage was great.