Reviews
Jodi P.
I am so happy with J Nicole Salon! Jesse and Jen are always so knowledgeable and offer great services.
Denise L.
Very friendly and accommodating. Caitlyn does a wonderful job with facial treatments! I highly recommend.
Jodi P.
I am so happy with J Nicole Salon! Jesse and Jen are always so knowledgeable and offer great services.
Denise L.
Very friendly and accommodating. Caitlyn does a wonderful job with facial treatments! I highly recommend.
S B.
Love my hair! Ann is an AWESOME professional who is excellent at making you feel comfortable as she cuts and styles your hair. Emma at customer care is the BEST! She greeted me as I walked in, very helpful during check out, and answered all my customer care questions.
Jane R.
I am a lucky person haha! I hit the jackpot in winning this giveaway online for a chocolate facial, lip tint, and haircut and gloss. What a deal!! The chocolate facial was so relaxing, I know I definitely dosed off and snored a bit. My skin is glowing and feels so great. A nice way to treat myself today. The staff were so nice and helpful and can't wait to come back for my haircut.
Darian K.
Wonderful salon, Haylea did a great job on my curly hair! I highly recommend this place. Good vibes and atmosphere.
Virginia S.
I can confidently say that J. Nicolle in New Albany stands out as one of the best hair salons around. From the moment you step in until the moment you leave, you're guaranteed to leave looking good and feeling happy with the service you've received. Leslie, my stylist, deserves special mention. Not only is she incredibly skilled, but she also exudes kindness and care towards her clients. Her extensive training, experience, and undeniable talent shine through in every aspect of her work. What sets Leslie apart is her meticulous attention to detail; she considers everything from cut techniques to texture, color, face shape, and even personal concerns of the customer. Each visit to J. Nicolle feels like a luxurious spa treatment. The salon offers aromatherapy and gentle massages, adding an extra layer of relaxation to the experience. As a 70-year-old customer, I greatly appreciate the respect and genuine interest shown towards me, even when surrounded by women decades younger. At J. Nicolle, age is never a barrier; every individual is treated with the same level of care and attention. In conclusion, I can't thank the team at J. Nicolle enough for consistently delivering exceptional service. It's rare to find a salon that not only meets but exceeds expectations on every visit. Thank you for making me feel valued and beautiful!
Debbie V.
I was introduced to J Nicole in July 2022 and have loved the service, hair stylists and MY hair ever since. All the ladies are polite, courteous and pleasant. My stylist Hannah is awesome! I had dark hair with grey roots and grey around my face. Hannah has transformed my hair into a beautiful, healthy and classical look. My husband is very pleased ??
Lisa B.
Leslie does an amazing job and listens to what I’d like. Also makes recommendations for best results. Everyone else is super sweet! Love the salon.
Judy W.
Leslie was wonderful. She told me things about my hair & recommended products AND HOW to use them no stylist has taken the time to do. I am so impressed with her & the studio. She listen to me & was interested in what I wanted to achieve. Also, she is very personable!!!
Shara S.
I was originally scheduled for an appointment at 5:30 but the stylist was out for the day so they called and made accommodations for the same day with Anne and she was GREAT! Kailyn(I think is the receptionist's name?) is always so kind every time I've talked to her on the phone and always hypes me up when I leave. The vibe is relaxed and service is exceptional!
Tabitha S.
Great service! Spent time discussing my hair goals and preferences. Offered suggestions and guidance. Very happy with the results. My daughter also loved her cut and highlights.
Morgan B.
I had my first appointment at J Nicolle with Jessie. She was fantastic and asked enough questions to understand exactly what I wanted in my haircut. Will be back in 12 weeks and definitely recommend!
Michelle E.
From start to finish this is the place to go to be pampered. Very friendly staff, my stylist is great at her craft! I love my cut. The receptionist was kind above and beyond the call of duty. They were able to fit me in their schedule in under 24 hours. Can't wait to go back.
Heather S.
Hannah has brought my hair back to life with the color. And she and Morgan both have given me incredible cuts that have me loving my hair again!
Karen S.
Absolutely wonderful and relaxing
Larry D.
Haircut by Courtney. She’s so friendly and does a great job. Props!!
Amy W.
Amazing salon!! My 5 year old loves getting her hair cut here and they do such a great job!
Savannah G.
I went and got my haircut by Briana and it was amazing! She is super friendly and makes sure you like what she is doing every step of the way. The environment is so relaxing and peaceful! I will definitely be returning!
Kristen L.
Leslie is amazing as always. She’s extremely talented and always listens to what I want to do with my hair. It’s always fun getting my hair done with her.
Erin H.
My first visit here was great. I had done some home color and it didn't turn out well l, but Haylea did a great job fixing it and Morgan did great finishing it up.
Sharon N.
Worked me in for a next day appointment! The service and the staff are AWESOME!!! Very knowledgeable hair color hair cut, and style. They explain everything that they are going to do and they listen to what I would like. I highly recommend J. NICOLLE & SPA!!!!!
Lindsey F.
This is the most wonderful place to get your haircut. Jesse is so fantastic at listening and making recommendations on cut and style. The atmosphere is so clam and relaxing. It is a treat to be there!
Amy C.
Everyone is nice, courteous and helpful. I always have a wonderful experience and my color and cut are fantastic!
Dana B.
I enjoy going to this salon everyone is so nice and welcoming. Hannah is so wonderful and does a great job on my hair. I highly recommend her!
Missi T.
Kaitlyn does the BEST facial!!
Priscilla B.
Great salon that truly prioritizes the customer experience from start to finish. My hair stylist, Courtney, is amazing. She is kind, professional, and excellent at what she does. I have seen Kaitlyn for Brow design and Jessie for hair coloring and they are fantastic as well. Highly recommend this business.
Ian O.
The atmosphere is great, and Haylea is fantastic! I was new to area and needed a new place to go for my hair. I was growing it out, so I was particular about where to go for my trims, and Haylea did not disappoint! When it was finally time to cut it all off recently, she did an amazing job. She listened to what I wanted but also provided great advice when I wasn’t exactly sure on certain aspects of my cut. The end result was perfection; I’m not sure I’ve ever gotten more compliments on a haircut in my life! I’ll be a repeat customer for as long as I’m in the area.
Carole L.
I have always loved Aveda and enjoy this salon. The only issue I have is it seems every time I go for same service I am charged more and more for same thing...i do understands inflation but not every 6 wks.
Loren S.
Super cute salon that provides the full experience! From the complimentary neck/hand massage to the refreshments, you definitely feel taken care of as a customer! Ann does an amazing job!! Could not recommend her more! Love my color, cut and curls every time!!!
Erin Ohlemacher N.
Hannah was amazing! She took the time to make sure my hair was exactly what I wanted and that I loved everything about it. The neck, scalp and hand massage were an added bonus!
Marybeth H.
Ann is the sweetest stylist and I always feel beautiful when I leave her. After a particularly difficult week, it was wonderful to feel so pampered. Thank you!
Sue Z.
It is always a relaxing experience. Love the neck and hand massage, and the warm towel after the shampoo. Love my hairdresser, Leslie Stumler! She always does a great job cutting and styling my hair!
Kayla T.
I've been coming here quite a while now for getting and keeping up with a pixie cut, and I've had both Leslie and Bri. They and all the other staff have always been so pleasant and professional.
Cassandra L.
Courtney was my hair stylist and she did an amazing job super nice and friendly would definitely go back to sear
Rhonda P.
Ann did my hair design, including highlights. She listens and asks questions and offers advice when asked. She does an amazing job every time and is consistently sweet and attentive. And the overall Aveda salon experience is unmatched. When you walk in, the aroma is soothing and pleasant. You are treated to a neck and shoulder massage before she gets started on your hair. While you are at the shampoo bowl, you get an amazing hand massage. She will always ask if you want anything different. My experience is positive and relaxing every time.
Deborah H.
I received great service which was root touch up and low lights. Love it!
Dorene J.
Very professional. Leslie always does a fantastic job on my color and helping me to restore the health back to hair since loosing it from Covid.
Savage
Ann was amazing couldn't ask for a better service
Kelly H.
Haylea and Morgan took great care of me! They were both so positive and enthusiastic, and I love how my purple color turned out.
Baylee A.
My eyebrows always look fantastic after Caitlyn does them!
Shelly H.
This salon is welcoming and relaxing. I’ve been getting hair and facial services here for 6 years and have always walked away happy. Everyone is kind, knowledgeable and talented in their work. I would highly recommend this salon.
Carol B.
Very pleasant, friendly place. Hair cut is great.
Gina R.
Wonderful staff feel like family Very caring and kind and I love my new haircut
Laura Z.
Leslie was amazing. The attention to every detail of my haircut and style made me feel pampered. Fantastic experience!!
Meaghan M.
I'll say, idk, it was nice they gave me an evening appointment but I feel like the young lady was being fake with me. I'm not sure I wanna go back.
Allix G.
This is my second time going to j. Nicolle and having Hannah do my hair. My hair is super thick and dark. I have never really been able to find someone to give me the blonde look I've always wanted - But Hannah!! She's super talented and got me closer to my goal! I will be seeing her again in the future! Thanks so much for the wonderful experience both times!
Stephanie B.
I received a derma-planing facial from Caytlin. It was a relaxing and refreshing experience as always. She does an excellent job!
Kylia W.
Great salon! Everyone is super friendly and they take the time to listen to what you want and don’t want. Overall super happy with my hair!
Angela D.
Hair Coloring - Meredith Pendleton is excellent stylist
Chelsea R.
I went here for the first time today & loved it! As soon as I went to check in, they asked right away if I wanted a snack or drink, which was the first time that’s ever happened to me at a salon. Everybody there was so nice! My appointment was with Morgan & she did a great job! I only went for a trim and wash, but still felt brand new afterwards. I highly recommend it here & can’t wait to continue getting my hair done here! ????
Shelby B.
This is my absolute favorite salon! They take such good care of you from the time you walk in to the time you leave! I went in yesterday to set up an appointment, and they could get me in that day. My mom and I ended up there at the same time and we had so much fun. They even took the time to heat up our drinks that we had. Ann has done my hair twice now, and every time I’ve loved it so much! She even took the time to teach us how she was curling my hair!
Tracy
Anne is always so sweet as well as the rest of the staff!
Samantha W.
Super friendly and professionally conducted staff. Did an amazing job with both my hair and my toddlers hair.
Elliss Construction I.
Fortunately they allowed me in for a haircut without much notice. They did a very good job for a first timer.
Darrell N.
Ann did a wonderful job. Very relaxing experience. My favorite place to go for haircuts and massages. Price is fantastic for the service you receive.
Meredith M.
Makeup and hair for special occasion. Caitlyn is so talented!
Rita B.
Jessie is my stylist she cut and did partial hi lites on my hair, i have been seeing Jessie for probably two years now she is always so caring and wants my experience to be the best it can be. she does a great job and is so friendly and nice. I enjoy my appointments and look forward to them.
Meagan S.
100% recommend this place! I have had a hard time finding someone that I found easy to talk to and who does a good job without spending a fortune! Bree did a fantastic job on my hair cut and color! She is very thorough and very sweet! The salon was very clean and I loved the vibe. Also, they gave me a snack and a Diet Coke! 10/10!!
Stephanie B.
Ann always does a great job !????
Carleen H.
Great experience! Went for a last minute blowout for my 30th Birthday and was treated like a queen. They really made me feel special!
Debbie W.
It is always very nice love how you are doing your business with the check in as you walk in the front door getting your temperature taken to insure that know one is sick may me feel safe and very clean at your shop.
dinah v.
I paid over $1300 for extension yesterday and had them put in and Hannah was my stylist and completely botched my hair and no extensions are already falling out and flapping everywhere along with buldges of hair extensions together because she layered them 4 together! I had to go to another salon to have them fixed as she was too busy to fix her mess up!! I suggest no one goes to Hannah for extensions!
Ruth P.
Such an awesome evening at the salon!! The girls were so wonderful and my experience was so relaxing and just lovely!! My new hair color is amazing!! Thank you so much!!!
Beverly J.
Great service
Vicky N.
Caitlin did an amazing job Saturday on my facial and brow waxing. I melted into the table and felt revived. The one-hour facial is my big pick-me-up that I do for myself and it was marvelous.
Sarah M.
Caitlyn did such an amazing job on my facial. It had been years since my last facial, and she took the time to ask questions about my skin type and skincare routine, as well as any concerns I had, before a very relaxing session. I left with much improved skin! So hydrated and bright. She is awesome!
Amanda Mae B.
Amazing!! Highly recommend. This was my first time ever getting a facial or ever being in an actual spa. The staff was amazing, the service was impeccable. Can’t wait for my next one ????
Beth W.
Jesse listened to my needs and did a fabulous job!!!
Joy R.
The best facial in all of Kentuckiana! The salon is very welcoming. The staff is amazing! Highly recommend their 60 min facial!
Sai M.
Had a facial done, my first time I was so nervous but, she was a sweetheart and the whole experience for the hour was heavenly. Felt very comfortable and my face is so bright and smooth. Recommend! Even made an appointment for September
Stacy O.
Caitlyn does a fantastic job each time I visit. Always welcoming and professional.
Elise M.
Honestly, I didn’t have a hair appointment here. I sought shelter from the recent storm passing here. The employees were so kind and compassionate, and all I wanted was to get out of the rain! They offered beverages multiple times in the short time I was there, and I think every staff member offered and checked in! Compassionate and welcoming environment. I appreciate their kindness!!
Michelle B.
I recently went to this Salon/Spa and had an hour long facial. I have to say it was AWESOME!! The atmosphere was very relaxing and I throughly enjoyed every moment of it! I not only got a facial, but an added bonus when you get the facial is a hand massage and foot massage!????????????. I would recommend this spa to anyone wanting a relaxing facial. I literally did not want to get off the facial table when it was over.
Dave & Tina H.
Nice people and good service. However, I thought the price was too high for a shampoo and cut.
Holly C.
As always Caitlyn was amazing! ????She is so patient and kind. I always enjoy getting my.waxing done at J.nicole. Very professional. Staff at front desk is helpful, and gets you checked in on time. They will call if there is a change in schedule. I will keep coming to J.nicole.
Christina R.
Great experience! Wonderful cut! Haylea did an amazing job!
Karen W.
I am always happy with my cut and color when I go here… My recommendation would be to get some seating for your waiting area… For at least three visits in a row my appointment has started about 15 minutes after my appointment time… Which leaves me standing in an extremely small waiting area
Jennifer B.
Best Massages!!
Birgit H.
Great experience, will be back. Ann is great, love my new haircut.
Brooklyn S.
Caitlyn gives the BEST facials! I've been going to her for years, and I highly recommend the experience. :)
Misty D.
I had the same stylist for 20 years then she quit. I have been looking for a new permanent stylist and i just found her! I was very impressed when i walked in. Very clean organized and tons of different products not just for you hair! My stylist was amazing from the start! She was very sweet and we had quite a bit in common! 100% would recommend!!!
Alyssa A.
I’ve been going to J. Nicolle for a few years and I absolutely love it !!!!!! It’s hard to find a good hair salon and I’ve been to many throughout the years. Quality services and quality products (AVEDA). They go the extra mile to make Sure all my needs are met, with my complicated hair. My hair stylist, Jessica , has been a friend to me and I can text her anytime about products, hair problems and anything else . They go the extra mile for their clients and I feel truly cared for.
Olivia P.
Courtney was absolutely amazing! Found my new stylist ?
Elise S.
Every person I encountered there was very pleasant. Kortney gave me a great cut and made some suggestions when I asked. Top notch salon!
Jessica C.
I just moved to the area and was really scared to have to go to a new stylist for my hair, as my previous stylist has been solely doing my hair for the past 5 years. As soon as I walked into the salon, everyone greeted me and seemed so excited for a new client. Which made me feel really confident and excited as well. Haley (I’m sorry if that’s the wrong spelling) was incredibly friendly, easy to talk to, relatable, fun, skilled, and made a simple haircut into an entire experience. I got an appointment the same day I called and was able to be seen earlier than my appointment time! The salon was clean, organized, aesthetically pleasing, and welcoming. I’m excited to try the product samples I got and wear my new adorable hair clips. I’ll be back once my hair grows out more and hopefully convince my boyfriend to get a facial with me! 12/10 recommend.
Libby T.
Scheduled my first appointment here last week, and I'll be back! Ann did a great job with my haircut and helped me settle in and relax after a long workday.
Julie P.
It was excellent as usual! Leslie did a perfect job on my hair which is very thin and fine and difficult to deal with. She is so pleasant and agreeable and did exactly as I asked her to do with my hair. The salon offers all of the current trends as well as the traditional, and is a modern and pleasant place to visit. Definitely THE place!
Ginny C.
Love these ladies!!!
Pamela D.
I’ve been their before for a facial they were very professional and kind . I came in to get a gift card for my daughter for her birthday the other day . They were very kind to me
Leann B.
Always have a good experience here! Very professional and great at their jobs!
Joy G.
I had the lash lift and tinting done. I was very disappointed when she gave me the mirror and I couldn’t even tell anything was done. $100 down the drain. Katelyn was very nice I just wish she had advised me that my natural lashes were really just too short and light to have this done.
Danielle T.
I have been going to J.Nicolle for over 5 years and I can’t recall one experience that wasn’t perfect. I’ve gone from long blond to short rose gold and back with a different stylist almost every time. In my opinion, that’s the best indicator of a professional salon- confidence you can make an appointment for any service with any stylist knowing you will leave completely satisfied and probably pleasantly surprised with the finished product. Jennifer, the owner, (one of the most genuine and altruistic people I have ever known) has built a super solid business with without skimping on customer service/satisfaction. It’s clear to see how this salon has maintained its strong customer base and positive feedback for so long. J.Nicolle is definitely the premier salon in New Albany, if not all of Southern Indiana!
Rose
I have gone here for years but i went to see Courtney for a cut on Friday and i asked for light layers and she chopped off so much of my hair in these horrible directions and then charged me $95 for it i am so disgusted and horrified by my hair i don’t know if i ever want to go back to this salon or the stylist i do not recommend this place at all and i would stay very far away from it if you want to have nice hair at all
Shannon B.
Wonderful, super attentive staff.
Anna D.
Excellent place, products, service are wonderful!!!
Paula H.
Wonderful service. Everyone is very nice and professional. Definitely will return. Tad pricey more than Online list showed.
Angela R.
Love Meredith at J. Nicole Salon and spa! Always an awesome experience. ????????
Chris Y.
Luxury experience, covid protected good cut and color
Viking G.
My daughter's first trip to a salon. She was really nervous but she relaxed after chatting with the stylist. She was so excited with how her cut turned out. Very happy.
Rebecca S.
I had a fabulous facial yesterday and would absolutely recommend J. Nicole Salon & Spa!
Marybeth H.
A fantastic experience! So professional and welcoming! Truly a relaxing and spa-like feel to my color and cut. Love Courtney and Krista!
Kaylee A.
I have been coming here for almost 2 years and everytime I leave I am 100% satisfied. Jessica is absolutely amazing!
Kansas A.
They did FANTASTIC!!! I will never go anywhere else
Lxrd W.
Me and my mom had such an amazing time here! We got lash lifts and did a consultation for hair extensions. All staff was so friendly and had amazing personalities. They even offered us drinks upon walking in, BEST service ever. Definitely recommend!
Tracy P.
I love Nicole Salon! I was lucky to find a last minute spot for a blowout. Meredith did a wonderful job on my unmanageable hair and she was super great to chat with during the appointment. Jennifer has created a warm atmosphere with great stylists. Thanks again Meredith!
Kristy R.
I popped in to get the front of my hair shortened, basically my long side bangs taken up. I do not normally go to this salon but just needed a quick trim to one section of my hair and was walking by and stopped in. I asked for a dry cut, no style, just in and out. I was shocked to be charged $40. My fault for not asking up front, but I never imagined less than 10 min in the chair to take up side bangs would be that much.
Karen L E.
I am a visitor from the Washington DC area. I made an appointment at J Nicolle Salon & Spa for Color touch up, Highlights and a Haircut. Everything was done to my satisfaction by my stylist, Krista. The first surprise was a neck massage to relax and a consultation with Krista. I knew I was in good hands. The final result with the color, highlights and haircut was perfection! Would I recommend J Nicolle Salon ... definitely! Will I be a return client of J Nicolle Salon with Krista ...absolutely!
Angie R.
Wonderful experience
Brooke F.
This salon provided me with the absolute best experience I have EVER had! I was greeted promptly by some very sweet ladies at the front desk. My stylist Hannah Raney answered all of my questions with patience, she went above and beyond to walk me around the salon to show me what products would help my hair type specifically and how to do an easy style with a clip. J. Nicolle Salon and spa was by far one of the cleanest salons I have seen with a beautifully decorated interior. This salon is worth every penny to visit!
Judy S.
Sadly, I will NOT be returning even though I've always enjoyed the experience at J Nicole before. This was my second cut in COVID Times. Important safety protocols are still in force in Indiana, but this beautician was maskless. When she said my mask was optional I asked her if she is vaccinated - No, AND doesn't intend to! SAME answer from the technician - while breathing down into my face. (They masked when requested.) SO I'll give them up. It appears to be an all new management team, too, at the front desk. (Be aware. UNvaccinated staff brought a new variant into a Senior Home in Kentucky & killed 3 of the 46 staff & residents infected, although anyone who had been vaccinated was 9 out of 10 times less likely to even show symptoms.)
Lois P.
I had a botanical hair treatment that was awesome and made such a difference, and it came with a complimentary hand, arm and neck massage! So good! I also had touch up on my eyebrows with microblading. As I've gotten older my brows have gotten thinner and lighter. Not any more. I love how the brows bring out my eyes ???? I highly recommend J Nicolle Salon!
Denise W.
I had a massage and facial. Leah was amazing. She seemed to know exactly what parts needed the most attention and applied just the right amount of pressure. It was a top notch experience that I plan to repeat soon.
Megan S.
Super welcome salon with excellent product and I LOVE that they recycle everything they can!
Jackie D.
This place is terrific. The staff is extremely friendly and professional. You leave out feeling like a million bucks. Miss Leslie was awesome.
Amber J.
Great experience. This was my second time coming here. The staff are sweet and professional and make you feel very welcome. The atmosphere is relaxing and calm.
Erica B.
The salon is beautiful and in an easily accessable location in downtown New Albany. COVID procedures were followed perfectly with everyone I saw arriving. The whole team at J.Nicolle is awesome but we worked with Katie. She gave my daughter amazing service and was so attentive. This was my daughter's first real salon experience and it exceeded her and my expectations. The cut is very cute and styled so nicely. My daughter hasn't stopped looking at herself in the mirror since we got home. Thank you Katie and the staff at J.Nicolle we will be back for more services.
Stephanie O.
Everyone was really professional. I had Christa as my hair stylist and she was the sweetest thing. I adored my experience from the sincerity of the customer service, to the massages, and the wonderful hot towel after the wash. I cut my hair from simply long to a beautiful bob with layers and I couldn’t be happier with the results. I will DEFINITELY be recommending this salon as well as going back for all my hair needs.
Karen S.
Christa is amazing! I showed her a picture of the color I wanted and she absolutely nailed it!! Highly recommend! I love it so much!
Christeen A.
Excellent work, love this place
Dabney C.
J. Nicolle has been one of my favorite things about moving to New Albany from Louisville! I have been going to them for my hair since I moved across the bridge 3 years ago, so they were the first call I made for my bridal hair and makeup. The whole team is amazing, and Jessie took such good care of me. My bridal party had a great experience, and all felt and looked so stunning. The stylists really listened to us. The team is very professional, and made us all feel very safe with enhanced health measures. I have always been so happy with my hair each time I visit the salon, I knew my bridal services would be phenomenal and they were!
T T.
Great place for salon and spa services! Hailey is the best-, such a gem- so talented, patient, friendly, and professional! Thank you, Hailey!
Susan Launder B.
Always well managed. Extremely safe health environment.
Holly C.
Jessie was my Stylist. She was very patient with my situation, and very understanding. She asked me questions and made sure I was happy with my hair cut. It was my first time there and I was impressed. I will go back for future needs, and I highly recommend Jnicole salon to others.
Stephen A.
Krista cut my hair and I had the most wonderful experience I could have ever dreamed of. I'm really not sure why Google wants to limit me at 5 stars because the customer care is incredible. Everyone was patient and understanding when I didn't know what I was talking about and worked with me step by step. I will be recommending for everyone to go here. 11/10 review.
Lana H.
Clean, professional, reasonably priced, superb service
Amy J.
Wonderful experience. Very clean Sweet ladies there! Felt very comfortable! Great haircut!
Kathy S.
Thoughtful of my safety and comfort. Explained everything they were going, didn't have to wait. Followed cdc guidelines .. awesome results
Audrey S.
This salon is amazing. The customer service has remained top notch for the years I've been going there. So friendly, so pampering. I truly feel relaxed and special when I go. To update, I went on 5/24 after the reopening (covid). Wonderful experience. Everyone had masks on and they have moved their stations for 6 ft social distancing. Partitions between hair washing stations and I never saw more than one customer there at a time. As always, a clean, safe environment that focuses on the customer.
Makena M.
I’ve been getting my hair done at J Nicolle for almost 5 years now and there’s a reason for that. They are always professional and do a great job. You can’t go wrong with any stylist there. However Jessie is one of my favorites!
B
Generally speaking I like the place. Everyone is friendly. I've seen at least four different stylists there over the years and of course their skill levels vary. One thing that attracted me to J Nicolle in the first place was the no tipping policy, which to me was a breath of fresh air and made it a much better and lower pressure experience. They apparently pay their stylists well enough and so you don't have awkwardness and expectation to pay more than their quoted prices. Well, now they have reversed that policy and have taken a step backwards making it a less enjoyable and more uncomfortable experience. it's confusing when they say tips are not expected or required but then they have a line on the credit card slip asking for a tip. Weird. Anyway, it's likely I'll go back.
Lisa A.
This was my first experience at J Nicolle. They were recommended by a new friend and coworker. Love my new lashes! Everyone at J Nicolle was friendly, welcoming and very professional. I plan to return for additional services.
Dawnda M.
Krissa cut and styled my hair and I couldnt be happier! Thank you, Krissa! The visit from start to finish was awesome. Thanks J.Nicole, for doing everything perfect
Nancy L.
Chloe is a delightful soul. And extremely helpful explaining the various Aveda products. I came in specifically to buy a detangler. And I left with two containers of conditioners. I will return shortly for the detangler. ????????????????????????
Debheatherly
Great massage! Liz always does a great job!
Phyllis G.
Adam does a great job.
C B.
It is EXTREMELY difficult to book an appointment. I work a Mon-Fri 9-5 job and can’t get in. I like the salon but it is frustrating. I will had to find another salon soon.
Brenda S.
Love. This. Place!
Aj G.
Wonderful staff and atmosphere. Will be back again and again!
Robert T.
Amazing experience! Liz made me feel super comfortable for my full body massage and did a fantastic job! The staff is very welcoming. Highly recommend this place!
Julia S.
Great experience as always. Everyone is always so friendly
Rachael S.
The service was great. The massages were great. The conversation was great. But I left there with a hairstyle I was really trying to avoid. I gave picture examples, I shared my desires to avoid a certain type of style, she even asked me questions to clarify what I wanted - I thought I was in the clear for a great haircut. I am so disappointed with the way it turned out, but you can only cut off so much to help it. All I wanted to share is to make sure you really know what you want before you go in and communicate it effectively to them, otherwise you may end up with something you don't like. I'm really bummed this happened here - I've had my hair cut here before a while back and loved it. For what I paid, this isn't what I wanted.
April L.
Very nice salon. Cute, quant and personal.
Benjamin B.
I just started going to J. Nicolle a few months ago, and I finally feel like I’ve found a place I can trust for great and consistent results. After jumping from salon to salon trying to find a place I trusted, J. Nichole has proven to have an extremely well trained, knowledgeable, and friendly staff that I trust with my hair. This is hands down the best salon I have ever been to.
Kimberley M.
Staff and services are wonderful!
Vikas S.
Great employee always ready to help
Donna K.
Always amazing customer service! Adam is the best!
Emily S.
Last week as a birthday present, my mom spoiled me with an appointment to get my hair and makeup done to go to a Thurby event for my husband's new job. We were meeting some of his colleagues for the first time, and I have always wanted to get all dressed up to go to Churchill Downs, so it felt like a good time to get a little fancy. I have to say this ended up being the BEST bday gift!!! It was so fun to get pampered that morning, and stylist April (whose work also got a zillion compliments when she did my bridal hair 6 years ago) created a gorgeous little chignon 'do that went perfectly with the dress and fascinator I'd picked out. People were stopping me all afternoon at the track just to say how nice I looked. I don't usually love much attention, but I felt so pretty and it was so fun!! I only wish I could remember the name of the makeup artist who also did a phenomenal job so I could mention her directly too. She and April worked together so quickly and so well and I left feeling like a million bucks and had an amazing day at the races. Highly recommend J. Nicolle Salon! And if I can figure out how to post a picture with this review I will.
A S.
Absolutely LOVE this salon! The atmosphere, the people! I won’t go anywhere else! Highly recommended!!
Kathy W.
Really bad haircut, color was just slapped on. Bad experience
Mara S.
See Adam. Nuff said
He L.
Excellent all around. Staff is very professional and friendly, very clean shop, recommend this place highly. Awesome!
Tiffany J.
Courtney was amazing. Super sweet, very knowledgeable. Definitely will be seeing her again for all my hair care needs.
Kristen T.
Great establishment and wonderful service. I get my hair cut by Ellen and she is amazing. Her attention to detail and really listen is a gift that most stylist do not have. Chloe is a great receptionist! She always greets me and asks me if I would like a refreshment. She always makes me feel at home. They have a lot of talented people that work at this facility. It’s clean, energetic and inviting. I also see Leah for massage and she is a top notch! Her voice is very soothing and relaxing. I’ve never had a bad experience here. And if you are looking for a new salon this is the place to go.
Christie G.
Very nice extra treatment given by stylists; hand massage, hot towel wrap, and neck and shoulder massage with hair cut. Strongly recommend! ???? April did a great job making me feel relaxed and special on a Friday
Brittany M.
I went here to make an appointment with Brooke. I normally go to LeBliss in Louisville but wanted to find a salon closer to home. I saw Brooke’s work online and great reviews so I figured I’d try it. I walked right by the salon at first bc it doesn’t look like a salon from the outside and finally checked the address to find it. I go in and ask to schedule an appointment with Brooke. The lady tells me that she isn’t taking any new clients but i can be put on a waiting list. Really? Isn’t this how she makes money. I go to a top salon in Louisville and you may have to schedule a few weeks ahead bc they’re so busy but I’ve never heard “not taking any new clients” the lady did say she could help me schedule with someone else but i declined. Please save your time and don’t go here!!!!
Melinda K.
Always have and always will use your business for my massages.
Tracie C.
Very friendly atmosphere
Rick B.
My Mom loves it.
Alicia P.
I had my hair cut by Katie who listened to what I was wanting and gave me exactly that! She was friendly, and she checked in with me at the completion of each stage of the appointment to see how I was doing and if the service was satisfactory. Every employee I encountered made sure to ask if there was anything else they could provide for me. Wonderful service all around for my first appointment!
Melody W.
Ellen was amazing she was so attentive to my needs an new exactly what I wanted! I will definitely be back!
Ashley K.
Always super helpful and friendly. Definitely a spa atmosphere. Very relaxing!
Jenna A.
I just got my hair done today by Meredith. She was absolutely wonderful - so kind and talented. This salon goes truly above and beyond for their clients. I was offered hot coffee as soon as I walked in. Not to mention the neck and hand massage I received! The icing on the cake. All their products are all-natural, and they smell amazing. I can't stop smelling and touching my hair! I am so pleased with my experience here, and I will definitely be back.
Michelle B.
Leah was the best!! One of the best massages I've ever had.
Sarah N.
J Nicolle is the BEST! I’ve been going there for the last 7 years. Best hair color, cut, makeup, eyelash extensions, spray tans, and massages! And the service and their people are the absolute best!!!
Rose Morningstar Aka Iron M.
I had a massage today day from Leiah she was absolutely amazing and I am a therapist so I am very critical. They upgraded me to a 2 hour on last minute's notice the Room was perfect the atmosphere was perfect for pressure is exactly what I needed she was attentive thorough and methodical and complete in her skills in giving a massage I would highly recommend you visit this spa!
Roxanne K.
Excellent service
Leah C.
I have been going to J. Nicolle for about a year now and I love it! My hairdresser Ellen is amazing! I came in at my first appointment with blonde/orange hair and no idea what I wanted done (worst client ever). But she saved my hair! I really wish I had a picture of the transformation because it was amazing. They are also an Aveda salon, so they only use Aveda products, which I love! If you live in the new Albany/Louisville area you need to visit this salon!
Ivy P.
i love the result for my 3 kids haircut ???????? This was a year ago i had a good experience but right now i called one of their worker are rude when she answer the phone she wont listen what the customer had to say thats not how to deal with customer.
Dana M.
Best salon ever! Professional and guest centered. The hand massage while your hair is conditioning is so wonderful. Aveda products sold here and they all smell amazing.
Courtney S.
This has been my salon for the past 5 years, and every visit has been a pleasure from start to finish. I generally just come for hair services with Brooke (she's wonderful!), but have also utilized the spa and waxing services on occasion, and would recommend this place to anyone looking for a relaxing experience with a great staff!
Suzanne W.
My experience there has been wonderful. They are very attentive and really listen to what you want. Their services are excellent. I’m just sad I can’t go more often.
Mere B.
Always the best experience at this salon! I will keep coming back.
Ginger P.
The first visit I spent $60.00 and was thrilled with the services received. So much so, I shared with friends at work, and they made appointments. The second appointment was for color on new growth and was charged $100.00. The next day I noticed my gray was not covered. I called and left a message to see if we could remedy the issue. I still have yet to hear back from the Salon and this was over a month ago. Needless to say, I haven't been back.
Tatter S.
Merridth is wonderful. Great experience, wonderful shampoo and cut.
Jacinda W.
I love this salon, the staff is friendly and very accommodating offering beverages when you check in. I have had my hair done by four of their stylist and have never walked away disappointed or unhappy. I love the fact that they give you a mini shoulder and neck massage before your service and while you are getting your hair conditioned you get a hand massage. The prices are very reasonable for the care you receive.
Kayleigh D.
The most professional hair salon in the louisville area! Staff is so accommodating, great for weddings and proms also!
Barbie S.
Fabulous! I had a bad highlight job from previous salon and came here to get it fixed. It was great. The service was excellent and the highlights were great! Christina was skilled and had a great personality. I am now only coming here.
Diana H.
Recently moved to Indiana and this is the second salon I’ve been to. I love this salon, historic downtown New Albany. Great atmosphere. Meredith is the hairdresser that I’ve been to. The first time was hair color, the second was hair extensions and the third was a trim on extensions. The colors match perfectly.
Shauna D.
When you’ve found a salon with the high-end quality of an Aveda spa yet the genuine fun-loving stylists where you can’t help but to think of Steel Magnolias. . . you know you’ve found a diamond in the rough. Moving to a new part of town is made complete by finding a stylist you like and trust. Thank you!! To Adam, April, and Brooke for your patience, humor and attention to detail when meeting my hairstyle needs. So glad to get past the headache (literally 2lbs of dead ends gone) to recommend this place to anyone wanting a good hair-do. Look forward to trying J. Nicolle’s other spa services!
Abby S.
Adam SAVED my hair. So sweet and accommodating! He did exactly what I asked :) Chloe at the front desk was also super helpful, she was who I spoke to on the phone to book my same day appointment!
Scott D R.
Love it. Just wish I had time for an incredible massage. I trust my stylist, April to get the right look for me.
Vanessa G.
Wonderful staff and experience. Relaxing atmosphere and too notch service
Danielle C.
Have never been cause when I called they hung up on me. Not a good first impression
Lindsey
Ellen was awesome, and she helped me turn a bad haircut into a great one!
Kristen L.
Love my stylist ADAM, he keeps me looking great, they know how to pamper you, the aveda products are great and nice atmosphere. Also the massage therapist Jason is amazing and so knowledgeable about your body, muscles and health in general!!!!
Stewart B.
Great staff, relaxing atmosphere.
David P.
Love it! Welcoming atmosphere with a pleasant and professional staff! Kudos to Caitlyn for her professionalism and a job well done!
Jennifer W.
This is my go to salon!! Every time I go the staff is always friendly and eager to assist! So happy that they opened a location in New Albany!
D L.
Great job with entire wedding party on March 18, 2017. Everyone was so helpful and did great job on all hair and makeup for party of 10. Thank you so much
Amanda D.
They do a great job with coloring hair but struggle to cut hair. I went in for a trim and to touch up my layers. The girl who cut my hair cut off three inches and tried to put in layers and really struggled. I asked her if she wanted to see the picture again but she said she knew what I wanted and that she put in layers I just couldn't tell because my hair was straightened. I finally gave up paid left and went somewhere else later that week to get layers. I have two friends who had similar experiences one of them they offered to fix but the stylist fixing it said the back was too short to fix what the first stylist had done. So if you are just having your hair colored for sure go here its well priced but get your hair cut somewhere else.
Holly W.
Great service!!
Francisco C.
FranciscoCortesTorrero
Emily L.
I have been here three times for a facial, once for a massage, and each time is better than the last. This place is amazing. The staff is super sweet. Services are very reasonably priced. Definitely recommend to anyone.
Bryson S.
Another out of the park massage from Liz! Thanks
Shelbi W.
I've never had such an awesome experience at any other salon! Brooke does an amazing job on my eyelash extensions and hair! Recommend them to everyone I know!
Michelle W.
I love it!! My go to place for massages!
Michael S.
Do not waste your money on the Day of Bliss package. I bought one for my wife and it was anything but. No lunch was provided and her Mani/Pedi looks like a 6 year old painted her nails. The massages were great and I would recommend those, but if you buy a package you are throwing your money away.
Ruth W.
lovely experience. thanks to all for the peaceful relaxing time. NEEDED this Zen and Avada treatment. thx
Jessica L.
This place is my zen moment of the day. I really look forward to getting any service there. Adam is wonderful and my husband trusts him for cutting his hair. Everyone is so nice and professional.
Jacki H.
I have a really hard time finding and trusting a stylist with my hair, but I was desperate for a trim when I remembered this salon I was told about by a friend who works in the spa there. Right from the start they were all really nice, and were able to get me in earlier than thought. This salon is a lot more personal, too, and it might take a little getting used to..at least for me. I don't mean that in a bad way-more of a, you get a neck and shoulder massage before a haircut, and while you're at the shampoo bowl, you get a hand and arm massage. I've never been to a salon that's done either of those things, so it was nice, but very new. If you come here, just relax. It's worth it. And open up to your stylist. Alexis is my stylist and understood everything I was explaining to her about my hair. Every need was met AND they carry Aveda which is nice (but can be on the pricier side.) I'm excited to try them out particularly because the shampoo and conditioner I bought is made to enhance reds and dark hair. I plan on keeping Alexis as my stylist from here on out and will most likely lose the anxiety of going in a salon because it's always, 'a new stylist.' It's not a place you can bring your four kids unless they're actually getting their hair done, but I'd recommend this place to just about anyone.
Grace L.
I really liked the cleanliness of the store, and that our technician was there at the counter waiting for us at appoitment time. My daughter was there for her second facial, and was very happy and enthusiastic about her experience/s. I do think they need to improve on their timelyness of responding to customer email though. I had three or four 'back and forth' episodes just trying to get an appt when responding to one of their advertisements.
Ashley S.
The first time that I went to J. Nicolle I had a great experience. The most recent time I was there I saw Alexis to get my roots touched up. She insisted on using foils and then a week later I had an inch of hair that wasn't even touched during my root touch up which should have lasted me 4-5 weeks. I called to try and have her fix it and then was told it was normal and I would be seen. She didn't even offer to correct it. My hair was blonde and a week after being seen by her my hair was yellow and an inch of black at the top and if I put my hair in a bun it was all black underneath. I have never been so dissatisfied with something. I then had to go somewhere else since she did not offer to fix it and pay for it and was told by them that it was done terribly. I do not dislike the salon itself but Alexis needs to take her customers into consideration. I love April and Adam they both do beyond amazing at their job! Overall I will rate the salon a 2 mainly because of my most recent experience with Alexis but I definitely suggest that everyone gives them a shot because every experience is different and perhaps she just had a bad day.
Janice W.
I highly recommend J. Nicolle Salon and Spa to anyone that would like to have the ultimate pampering experience, friendly and knowledgeable staff and the best products. I have a standing appointment. My family knows the best gift they can give me is a gift certificate for their services. I can't speak highly enough of them. You will not be disappointed.
Della Miller M.
I love, love, love going t J. Nicolle! The staff is lovely and professional!
Monica A.
Professional, creative stylists coupled with a warm inviting atmosphere make J. Nicolle Salon a welcome experience. I would highly recommend their services.
Chanda J.
I had them do my make up for my engagement pictures. I loved it so much that we had them do mine and all of my bridesmaid's make up for my wedding. They are great to work with and very professional. I highly recommend J. Nicolle Salon to anyone!
Alexandra M.
I love Aveda... and this is my nearest Aveda retailer!
Elizabeth E.
Thanks so much for such a super experience this morning! As a mom of four young boys, being able to schedule a simple haircut is a rare luxury. However, this morning I was treated to a neck/shoulder massage, warm towel, and hand massage - all included with the price of my cut and finish! I'm embarrassed to say that it has probably been a year since my last trim....and that's how it has been for about six years - since my oldest son was born. BUT I had such a great time this morning that I have already scheduled my next trim. Meredith, thanks for pampering this worn out mom of four!! :-)