Reviews
Melanie
I have come to the Bella Collina twice now for their amazing spa! Everything about the Bella Collina has you transported to Italy and it feels like a true and needed escape. The couples massage package was very relaxing and I can’t wait for my next spa day????
Lilly M.
Is the best massage i never take was awesome, I go like 8 year ago an in that time I never received a massage like that I highly recommend, I hope come back soon
Melanie
I have come to the Bella Collina twice now for their amazing spa! Everything about the Bella Collina has you transported to Italy and it feels like a true and needed escape. The couples massage package was very relaxing and I can’t wait for my next spa day????
Lilly M.
Is the best massage i never take was awesome, I go like 8 year ago an in that time I never received a massage like that I highly recommend, I hope come back soon
Nikki W.
This place was amazing! I highly recommend for a day of relaxation. The experience is top notch! I'm definitely going to be returning.
Lisa S.
What a wonderful experience, between raising kids and running our business, we never indulge in ourselves, so this was a real spa treat for us.
Brittany B.
Had a great couples massage. The spa is just gorgeous and so relaxing from the moment you walk in til the moment you leave.
Lisa B.
Lovely way to spend a few hours to relax. The facility is beautiful, the staff is friendly and the services (massage & facial) were excellent. We ordered lunch as well and it was delicious.
Rana H.
Booked the full body massage and fell in deep relaxation. Best massage I’ve ever had! The location is beautiful and the spa gives off a Tuscan vibe with its fountains and architecture. They give you complimentary champagne and snacks while you wait for your appointment in the relaxation room. Highly recommend!
Jane T.
My two friends and I enjoyed a beautiful experience in a luxurious setting. The staff treated us with genuine care, and the skills of our massage therapists were stellar.
Teresa L.
The setting is absolutely beautiful. The staff are so welcoming. Michelle gave me a deep massage as I requested. it was a beautiful massage. I told her I had an event That may make me cry during the procedure; she didn't know what that was. I had lost a son not too long ago and she released pressure that took me to some beautiful areas where I had last spent time with him. I had a bison of him sitting into heaven. thank you so much!
Michele P.
Terrific facial and very welcoming experience!
Andysha F.
Couple's Retreat highly recommended! Massage was 10/10. We enjoyed the bath soak and chocolate strawberries at the end.
Lauren G.
I just had a Swedish massage and scalp massage with Kristen (sp?) and it was fantastic. The ambience is so relaxing, this is truly a hidden gem. I can’t believe more people don’t know about it but it is tucked away in a gated community. The entire clubhouse feels like Tuscany, the attention to detail is perfect. The spa staff were attentive and professional. It did seem weird that there was no privacy for the shower stalls. They really shouldn’t have clear glass doors open to the locker room. But other than that, it’s clean, serene, and comfortable. I wish they had more offerings than just massage and facials. I believe they used to have a salon for hair and nails. I would still return.
Kamil V.
I had the best experience at Bella Collina. Got a facial from Tiffany. She was so professional and kind. The spa is beautiful and the staff is amazing. Also ate at the restaurant (19th hole) The food was so good. Manager and wait staff treated me with such kindness. Even the guy at the gate was so friendly and welcoming. I will be back next month.
Misty Brantley I.
I highly recommend this spa!!! The view, the ambiance, luxurious. Definitely a hidden gem tucked within the nature that Lake County has to offer. Celebrated my mom’s birthday and she received her first massage ever. It was a great experience for her and I both. Friendly and pleasant staff who went above and beyond to make my mom’s special day extra special!!!!!!
Eve K.
Went to the spa for my birthday for a massage. The service was great and the grounds are beautiful. Would definitely go again!
Shateonna M.
Michelle Robes and Yipsy Pereira were amazing!! My boyfriend and I received the couples massage and it left us feeling so relaxed afterwards! The champagne was great as well. The robes were comfy as well. The energy and vibes of this place was great! You can have tea or water and they have trial mix while you wait. I give this a 10/10! I will be back. The front desk staff was amazing as well. I love the customer service! Keep it up! I felt so welcomed.
The Acevedo F.
Hands down one of the best spa experiences I’ve ever had! My massage was amazing, the tub soak was heavenly and my facial was the best!!! Thank you so much.
tasha r.
Wow!!! What a beautiful spa!! When entering I felt like I was swept off into the Tuscan Countryside. From the beauty of the spa to the kindness of the staff I will be coming back over and over. This is such a special gem to find.
Mariela G.
Great place! Spa is wonderful and Ashley is the greatest!
Brittney B.
My husband and I were in Orlando for our 6th wedding anniversary. We booked a couples massage at Bella Collina. The atmosphere and views were the best thing about the spa. My massage was awful and the massage therapist actually stated "you are expecting" to me and I am NOT expecting. If I was I would have let them know. I did have a baby 16 months ago so maybe I am chubby but I felt so disrespected. I should have asked for someone else at that point because I was NOT relaxed and I did NOT enjoy my massage at all. It was $312 and it was an awful experience honestly. I would definitely not return. Nothing about it was relaxing to me. It felt rushed and I was not even comfortable on the table. Probably because I had just been insulted by the staff. I am not someone who complains so I did not say anything. It was a 60 min massage and it was more like 40 min. Our appt was at 1pm we arrived a few minutes early to change and we had to wait for a room. But I know it was after 1pm when we got in there. Then our massage was over and we were downstairs changing by 1:45pm. It was our anniversary and I didn't want to ruin it so I didn't make a big deal about it but I will NOT be returning. Spend your money elsewhere if you want a decent massage!
Aleah S.
Extremely relaxing atmosphere! This spa is stunning and I will most definitely be back. Staff were very professional and accommodating to my requests as well. 5 stars!
Ashlee M.
This spa is so professional and clean. The environment was absolutely wonderful and both the staff and therapists were very friendly and welcoming. I would definitely recommend going to the spa at Bella Collina!
Tami K.
The Spa at Bella Collina is my favorite Orlando area spa. The location is breath taking, The staff is welcoming and the services are so relaxing. I highly recommend the Bella Bliss!!
Alexandra B.
Came for my friends birthday , amazing place, very clean and sweetest staff ever .
Jason R.
Gorgeous place,absolutely wonderful service, will definitely recommend to EVERYONE, 10/10.
Chance I.
Very beautiful area, very well managed at the Spa. The two ladies at the front (Brittany and Kristy I believe) were very professional and kind. They took care of everything for me. Massage was great, helped fixed some issues in my lower back. Will definitely be back again soon.
Onyinyechi O.
This place was absolutely amazing. The views felt like I was in Italy. The service was absolutely impeccable and I was fast asleep halfway through the most relaxing massage. Next time, I’ll be sure to ask if I can bring a picnic basket and take in the view!
Anita P.
Absolutely wonderful experience. I will be back. I went for my birthday last week and enjoyed myself immensely. I will definitely be back. You've got to treat yourself. The ambience is awesome. Self love.
Cindy M.
My daughter and I had both, massages and facials for our Mother/daughter retreat. Bella Collina is uniquely designed to make one feel like you are in a small Italian village. I do wish Siena was designed more like Bella Collina. Our massages were truly an experience that left us totally satisfied and completely relaxed. Facials also excellent. I must give a special thank you to Ashlyn, her massage techniques were superb. She listened to where my sensitive and sore spots were and implemented some light stretching during the massage. Thank you so very much Bella Collina, my daughter and I have decided to make this a yearly M/D event!
Jewelya J.
“Treat your self!” My mom & I had the pleasure of celebrating my 29th birthday here. From start to finish the spa experience was great. The Location is beautiful and the massage therapists were attentive and catered to our needs! LisaMarie was extremely kind & did everything she could to make my day special. Juliana at the pool bar was also great! Can’t wait to come back!
Kerri W.
My husband surprised me with a couples massage for my birthday this Sunday. We were rushing to get there, when we finally arrived, the staff greeted us with a big smile. Deanna, Jeanna, and Kathy were soooo sweet. They allowed us to complete the full session, without penalty. They made sure we enjoyed our time. The service was amazing. I would go back for sure. Thank you Deanna & Team!
Jackie P.
I was able to get in contact with the spa quickly and arrange 3 of their massages for an upcoming date. The massages , views, and treatment were all amazing ! I would definitely come back for more treatments in the future. We also went for some lunch and snacks at the 19th hole. *Staff and guests were not wearing masks. I’m vaccinated so it does not bother me but just as an FYI if you are looking into visiting the spa.
Christina H.
I was looking for an intimate bridal shower and Deanna exceeded my expectations. She was accommodating and went above and beyond to make sure we had a memorable time. Some of us had facials and the others had massages. I had both :-) and wow...we all enjoyed ourselves. I felt light as a feather. Thank you Deanna! We will definitely be back.
lou l.
Beautiful place, great body massage. Facial not recommended. Not sure why the shower door remains clear after so many online complains. At least put some windows clings cost nothing or a curtain. Dress room no private change section, a bit strange.
Cristina L.
(Translated by Google) The super charming place only that at the end of the massage they should offer a glass of champagne or fruits (Original) El lugar super encantador solo que al final de masaje deberían de ofrecer una copa de champagne o frutas
Euclides C.
Beautiful place To raise a family
Jeffrey L.
Had a great massage from Kathleen, but the whole experience was being pampered like a king! Top drawer, professionals all the way.
Cornette B.
I had a facial done today with Brittney and by far she is the best Aesthetician that has worked on my face. She is knowledgeable, friendly, attentive and good at her job. She is a ROCK STAR!!!!
Winston H.
Great service, quality and value. Very happy with the out visit and will definitely be coming back.
Mickey M.
My experience with Spa@BellaCollina was excellent. I've had numerous massage, however this was the best by far. Thank you Lisa and the entire staff.
Molly R.
Took our best friend here for her 30th birthday! We had the best day! The manager Deanna was so good with us! We had the complimentary glass of champagne when we arrived and then headed to the pool before our massage times. The lady Breanna behind the desk was very helpful and attended to our needs all day! The place is so beautiful! I highly recommend this spa!
Didgeridoo D.
Deanna and Brianna are like the dream team , they have everything running the smoothest I’ve ever seen , my experience is always five stars!
Erik B.
Awesome spa with great staff. The services were excellent and the building is amazing. Locker area was better equipped than any 5 star hotel I've visited. Will definitely return.
Judy A.
I went to the spa and I really enjoyed my facial with Brittney. She was very professional and knowledgeable regarding the products, I have very sensitive skin so I appreciate her knowledge.
Stephany M.
Went here for a couple’s massage by Venus and Kevin. They were extremely professional and pleasant. My husband and I were very pleased with the treatment and customer service. Kevin was very gentle and made sure that he wasn’t too rough or too soft. It was a wonderful experience from the start with Brianna at the front. Will definitely be back.
T J.
A dear friend treated a group of us to this amazing spa Sunday. The staff greeted us at the door with smiles and great service. We were treated like queens and the massage with Angelo relieved any stress I had from the work week, while preparing me for a new Monday. I look forward to Bella Collina Spa being a routine gift to myself. Thank you Angelo, Venus, and the rest of the staff on Sunday. You made our day so relaxing and enjoyable.
Brianna T.
The Bella collina staff were phenomenal. They were very reasonable, respectful, and genuinely wanted my bridal party to have a great time. Loved my time at Bella! Would definitely recommend their services!!
Jessica Margaret M.
I visited my friend in Bella Collina a few months ago and got to know that there is no privacy at Bella Collina. Nor does the management care for residents' peace. Heard loud music and voices coming from their club and I wondered why the hell they just care for the money and not for their people.
Janine Meredith A.
I visited my friend in Bella Collina and found garbage everywhere. I can't imagine how residents are surviving in this garbage. Why there is garbage everywhere at Bella Collina?
Kim Larriel G.
I visited the spa few months ago before this corona pandemic and found out that this Spa isn't worth of money. I drove 50 mins from Orlando to have a better experience there but I don't think so that this spa is worth of that money. Even I had to pay two times of fee as of I used to pay in Orlando.
Greg Rmc L.
My fiancé has been going here for a while and she comes back to me happy , so then I’m happy. She says Dianna takes good care of her for messege and only books her , but doesn’t get her nails done anymore because that woman left who used to do her nails . She still see Dianna for her back and neck Thank you
Yeffry T.
(Translated by Google) The best the best experience (Original) Lo mejor la mejor experiencia
Tabitha L.
I am amazed by the customers at the Bella Collina Spa, the staff looting them for doing nothing and the are paying without asking any question. Some customers raises questions about the quality of services. They are charging upfront and do not compensate you on bad service quality or even they do not try to fix to fix any complain. You should not wast your company at the Spa at Bella Collina.
Lena O.
I never ever visited such a terrible place, you shouldn't waste your money there.
Martha R.
I don't know, why they charge upfront $100 tip to all, they are looting visitors, and over-charge them. Prices are very high compared to their service quality. They should either lower the rates or increase service quality to match their rates.
Brie M.
Booked a manicure and pedicure and it was awful I could of done better myself and they didn’t even have gel or acrylic nails. It was also very much over priced for nothing .
Amie S.
Manicure and Pedicure. Awful. I could have painted my nails like a 5 year old all by myself at home.
Tammy C.
The spa is to die for! My husband and fell in love with this amazing place after we went to an event and ended up buying a home!
Kissimme G.
Staff not up to par, specifically security at entrance. Waited ten minutes to visit my family. Male was distracted indoors before he knew we were at the gate.
James P.
Amazing facility....., No expense spared,,nothing like it in Florida, prices in line with similar spa. Can't wait to return.
Ron R.
Nice
Ryan F.
Horrible place to find.
Barbara K.
This was a giant rip off. My husband bought me a massage and facial as a gift. When I got there they charged me an additional $100 for ‘tips’ up front!! I would have preferred to tip what I felt was appropriate. That was as much as the treatments cost to begin with!! I was too stunned and confused to argue. This was almost a year ago and I am still mad. Thus I write this review!
Momma G.
BEAUTIFUL spa and restaurant! Services were wonderful and the lunch was delicious. we do enjoyed taking in the experience and scenery we never made it to the pool.
Virgil G.
Luxury at it finest close to home. Gorgeous Views
Alexis W.
Beautiful spa and a beautiful experience! There's really nothing else like Bella Collina in the Central Florida area. Whether you want to enjoy an entire spa day and lunch at the 19th hole or a day on their golf course, you won't be disappointed.
Loran Elise W.
Amazing experience! Decided to do a spur the moment couple massage with my fiancé because we both had the day off due to a rainy day, they were able to get us in today! The pricing was great so we scheduled our appointment. We are both from the area but it was like going to a different country! Such beautiful landscaping and gorgeous architecture of the club house. We walked into the Spa and were welcomed by very friendly staff, and given instructions to go change in the locker rooms. The locker rooms are clean and beautiful, they have a robe, towel and slippers in the locker waiting for you. When I came out of the locker room we waited in a comfortable sitting area with a glass of wine while we filled out paperwork. Then we were greeted by our massage therapists and taken to the couples room. My massage was one of the best I've over had, my massage therapist relieved so much tension in my back that I have a lot of issues with, while also maintaining a relaxing rejuvenating massage. My fiancé has never had a massage before and it was an amazing first experience for him. We were both so relaxed after our session, we will definitely do this again! After the massage we checked out with the lady on the desk (I think her name was Angela) I had many questions about other services that Bella Collina has to offer and she was able to answer all of them for me, she also recommended the restaurant next door and we had a fabulous lunch. We had such an amazing time and we are excited to come back!
Cesar Benhur R.
The little Tuscany in Florida, Bellissima!!
Kristy B.
I hosted a spa day and luncheon for my bridal party and family the day before my wedding. The spa truly worked hard to plan the perfect afternoon for my closest family and friends to include options of facials, manicures/pedicures, hair styling, and massages. We then had a beautiful lunch outdoors and the staff helped me select a nice menu that I wanted to provide. They even allowed me to provide champagne for a corkage fee. Nonetheless, one of the staff members did not show up for work that day, and unfortunately our spa day got off schedule, which caused me some stress. The lack of communication amongst the staff with me about the situation was a little disappointing as my spa services overlapped with the lunch and caused us to rush to attend the rehearsal. In the end, the spa compensated my hair and gave my girls free wine and desserts, so they were at least happy, but I do wish it had been a little more relaxing.