Doug has gone above and beyond to take care of me and fix a bad color from a different stylist. Now seeing Jordan and Noah both, and they're amazing! Great cuts, great products, and very knowledgeable staff! Definitely prioritize hair health and worth every penny. Thank you, Doug!
Jillian did amazing!! I'm obsessed with my hair!
Doug has gone above and beyond to take care of me and fix a bad color from a different stylist. Now seeing Jordan and Noah both, and they're amazing! Great cuts, great products, and very knowledgeable staff! Definitely prioritize hair health and worth every penny. Thank you, Doug!
Jillian did amazing!! I'm obsessed with my hair!
Amazing place and amazing people. And theses guys were hanging out front of the shop.!!!! Best place in town.
Nathan has been doing my color for two years and nails my blonde vision every time(and anything in between). Most recently, I had my hair cut by Brandon and couldn’t be happier with how it turned out. I’ve also seen Dina and Lauren for cuts that I absolutely loved. You can’t go wrong with Douglas Carroll Salon!
I absolutely love ?? Douglas Carroll Salon???????? ???????????!! After visiting the salon for the very first time I absolutely knew I definitely had to keep returning . The staff was extremely friendly ! The prices was great! The hair cut /style I received was extremely nice and done well to my liking! I have no complaints ??????
I had been going to Douglas Carol for the past year and 1/2. I am in a wheelchair and they had chairs that were movable, which was convenient for me. I had Nathan for hair color, which he was all right, but not brilliant at the cut as he had to have his colleague help out. The challenge and disappointment I ran into this week is I had a hair appointment in one weeks time during the holiday set up for a cut and highlight. They called me on Tuesday the 10th and I had an appointment scheduled for Tuesday the17th. They called to tell me that they changed their chairs that no longer move in front of the washing bowl as they used to. They called me and told me this a week before my appointment and during the holidays, which it is impossible to get an appointment at another high end salon during the holidays. They were not very apologetic on the phone and did not help find an alternative solution to work with me. I had made the appointment weeks earlier and just find it in bad form to have canceled on me right before the holidays. Now, I am scrambling to try to find a high-end salon to take me
I cannot say enough great things about Natalie. Last week was my first time visiting this salon, I had a Brazilian Blow Out, highlights and a cut. I moved to NC a few years ago, and have had such a hard time finding a stylist. I have very dark hair, and any time I get any type of highlights, they always turn out with a very hot red tint, which I hate! Previous stylists have consistently told me it would take more than one appointment to get me past pulling red tones. I showed Natalie a picture, and to be honest the lighting in the picture was not great at all, but she was able to talk to me, identify what I liked about the picture, and perfectly execute what I wanted. She took time to explain and discuss every step of my services to ensure she was providing me with what I wanted. Up front she discussed timing, and cost, which I really appreciated. There were no surprises. She is truly a gem, and extremely talented! Thank you Natalie, I look forward to my next appointment!
I hardly know where to start with this review. Let’s just say the hair gods were looking out for me when I decided to give this salon a try and ended up with Rachel as my stylist. My appointment lasted TEN HOURS and I was treated like a rockstar every second and left gushing over how amazing my hair turned out. I showed up with pretty unrealistic expectations of how I’d like my hair to look (brownish-blonde to super ashy/platinum blonde), but Rachel, along with the help of Jordan, the amazing assistants, and input from all the other stylists (they work as a team there), performed her magic and I absolutely couldn’t be happier with the results. The appointment lasted so long because I needed a color correction to remove years of bad coloring, tips, foils, more foils, roots (I honestly can’t remember what all they did), but I was attended to every second, and each process along the way, along with why it was being done, was explained in detail to me. Rachel not only took into account the outcome of how I wanted my hair to look but tailored every detail of the process to my specific hair needs and my concerns for future maintenance. And let’s not forget that everyone at the salon made me feel like family. I was offered food and beverages, and Van was kind enough to pick up dinner and bring it back for me. Rachel and Jordan are true artists and it is obvious that everyone who works at the salon possesses extraordinary talent. I recently moved out of town, but will gladly be making the three-hour drive back for future appointments with Rachel. I can't say thank you enough to Rachel and Jordan and the rest of the team for the amazing experience and outcome!
I have been going for years. Douglas is wonderful. My hair is below my waist so no chance to “cut out” a bad job later. I am no spring chicken but I always get compliments from strangers on my hair. He is a master of subtlety and artistry. Yes. This salon is not inexpensive but worth every penny. There are plenty of pseudo elites in attendance but this farm girl is always treated with care and patience.
Drastic change in shop.
Loved my experience and cannot wait for my next appointment. Jordan and all the stylists and assistants are awesome! They actually care about you and what's best for YOU and your hair personally, not just the money aspect of it. I appriciate that so much:)
Had such a great experience here! Everyone in the salon was so friendly and it had such a great atmosphere. My last color at a different salon had me very nervous to get color again but Rachel did such an amazing job! The brown to blonde balayage looked so natural and it was EXACTLY what I asked for. Worth every penny, I will definitely be returning in the future.
I would suggest you DO NOT get a massage at this spa/boutique. I was made to feel uncomfortable and it was also obvious the masseuse was not skilled based upon the massage I received.
How can I sum up my experience with Luis? Good cut, good color, good conversation. If you're looking for a stylist who'll listen to what you want and REALLY knows what he's doing, even with tricky hair (like mine), call Douglas Carroll and ask for him. I've just recently discovered him, and am so glad I did.
I had my first appointment with Jay, he was fabulous!
If you are a blonde (or want to be a blonde) living in the Raleigh-Durham area, you will want to check this place out. Noah does my hair and is a genius when it comes to color. I highly recommend him!
Cancelled my appointment the same day. This left me with a big problem.very unorganized place.
Ask for D Kay. You won't be disappointed!
I spent a lot of time researching colorists in Raleigh - it was my first time having my hair colored and I was very nervous! After weeks of scouring reviews and Instagrams, I stumbled across Taylor. She had a track record of happy clients (with gorgeous hair), so I made the call and she did not disappoint! Taylor made me feel SO at ease, despite my nerves. She is incredibly methodical and made sure I was completely comfortable with the game plan (for my first appointment, and for those that followed), so I knew exactly what to expect. I'm a natural blonde, but my hair has gotten darker with age (bummer, right?). Taylor did such an amazing job of bringing life and light back to my hair that my own family didn't even realize I'd paid for the color. They just thought I'd been spending more time in the sun! I am obsessed with the work she did, and cannot speak highly enough about how talented she is! 10/10 would recommend.
Natalie did an amazing job on my color correction!! She was very professional and down to earth. I will never go anywhere else :)
I’ve been a client of this salon for 8 years. The best in the triangle! Advanced techniques are consulted between the client and stylist, with overall condition of hair a priority. Great products.
Love love love my balayage and haircut! Douglas Carroll is the best! Very professional and the work is truly a custom work of art. Best salon in the area! Thank you Douglas Carroll!
LOVE LOVE LOVE Sue, my stylist, at Douglas Carroll Salon!!! Not only is my color and cut perfect every time, the attention to detail is such a nice plus. Highly recommend!!!
Luanna is amazing! She was so friendly, and extremely knowledgeable about my hair type and the products she chose for me. She answered every question I had about what was best for my hair—and my final cut turned out great! I will be back!
I have been going to Luis for a few years now. Having tried other Salons and Stylists in Raleigh, I would never go anywhere else now that I have located Luis at Douglas Carroll. I have red hair and it can be difficult to color however, he has never had difficulty with it and I get so many complements on my hair since I started coming to Luis. I also struggle with curly hair and he does a great job styling my hair and always suggests the right products to use. The entire staff has been friendly and very accommodating to me!
This is the best salon in Raleigh. Doug's staff is creative, responsive and attentive.
Cannot recommend Luis enough. He does an amazing job on my hair - his attention to detail is unsurpassed. He is the best stylist in Raleigh - his genuine concern about giving you the exact color and cut and customer service experience makes him the best. So thankful to have found Luis at Douglas Carroll Salon.
Sue at Douglas Carroll did an amazing job with highlighting my hair! she pays attention to detail and my hair looks AMAZING!!!!
Another excellent visit at Douglas Carroll Salon! I’ve been seeing Lindsay for over 15 years and she consistently gives me the best haircut and color. She is so passionate about her craft and she provides exceptional service every time. The salon staff is always friendly and helpful - it is such a pleasure to visit!
I always have the best experience when getting my hair done here! It comes out perfect every time and Mary is always the sweetest !
If y’all have any hair needs, I highly recommend Natalie. I swear I haven’t had a bad hair day since I started seeing her. She always has good suggestions and is very friendly and professional. She definitely knows her stuff and is very helpful with styling tips and tricks of the trade! (Seriously - she recommended an anti-frizz spray that has been a lifesaver) I’ll definitely be going back!
Davor Michelle B.
I've been going here for over a decade and they take the BEST care of my hair from Color, cut to style. The staff is amazing and wouldn't trust anyone else with my hair.
I went to Douglas Carroll the other day for the first time and I was extremely impressed. It was clean, had professional customer service, a relaxed environment and my haircut was absolutely fantastic! Van gave me a killer fade and would recommend him to anyone who wants a high quality haircut!
For mens cuts, go see my boy Noah. Does my undercut/fade on both sides using sheers only, looks better than any electric tool. Impressive talent.
As someone who 100% agrees with the statement “You get what you pay for”, I am extremely disappointed! I made an appt at 1:45 for a partial balayage and cut. I was taken to the stylist’s chair and sat there for 30 minutes before being seen, which I was okay with since she was clearly running behind. Once the stylist came over, I showed her pictures of what I wanted & we agreed on a partial balayage that consisted of face framing highlights & highlights dispersed in the back. She was excited and said it was going to be easy since I had virgin hair, nothing complicated about it. 1 ½ hrs pass and she still hasn’t started coloring my hair. I was supposed to go to a concert that night with friends, starting at 7:30, but wasn’t too concerned with the stylist running a little behind since my appointment started at 1:45. Once she finally started, it took her no more than an hour to actually color my hair. I left my phone in my bag thinking it wouldn’t take long to rinse and come back to the chair. During that time, my friends and family were frantic because hours passed and they hadn’t heard from me. They never thought I would still be getting my hair done. My friends were just as confused as me about how I was still there because they all color their hair and have never spent close to that amount of time at a salon. After 7 and ½ hours and I was finally done! I have never heard of anywhere taking close to that long for very subtle highlights, no roots, no color correction, no texturizing, nothing drastic at all! I didn’t leave the salon until 9:15 pm. Everyone was gone including the stylist who colored my hair because SHE LEFT TO GO TO THE BEACH while I was there….after I had spent my entire day in the chair waiting for people to work on me. It would be one thing if the time I spent at the salon was time the stylists were actually working on my hair but it was time spent waiting for someone to come back. To top it off, I go to check out and am charged $335 for what I thought was a partial balayage and cut. I was actually charged for full foils which is not at all what we agreed on or what I got done. I did not know that was what they charged me for until the next day when they processed my payment (since the receptionists were gone when I was finally done at 9:15) and I received an automated survey with the two services that were completed: “foils-full” and haircut. The morning after, I called the salon to share my experience and try to respectfully let them know what happened because I don’t think it is at all acceptable to have someone in the salon that long unless the work they were getting done required that. After speaking to the manager, she was understanding, agreed with my concerns, and said she would have Douglas call me. 40 minutes later, I get a phone call thinking it would be Douglas and it was another lady, Dina, who said she was also the manager. After discussing for another 20 minutes, she said she would have Douglas call me but it wouldn’t be until Tuesday when he returns to work. Tuesday comes and goes, no word from anyone. I call first thing Wednesday morning and they say once again that Douglas will call me. Never heard back. I didn’t complain while I was at the salon because I wanted to be respectful to the other stylists while they had clients there. But after spending my whole day there, not being able to eat, missing a concert, being charged WAY more than expected for a hair coloring technique that I didn’t agree to nor did I receive (full foils), and not being able to talk to the owner for him to at least hear my concerns so it doesn’t happen to anyone else….I wish I had spoken up. Unfortunately, I will never go back and I will make sure everyone knows my experience if they are searching for a salon in Raleigh. Every other salon I’ve ever been to has made me feel like a priority. Not Douglas Carroll.
Douglas is the best!!!
Valerie was one of the best massages I have ever gotten. She was amazing and cannot wait to come back!
Natalie is always cheerful and fun to have cut my hair. I love that she is willing to be as adventurous as I need for my color and cut wants. This last time was purple! I love it! The rest of the staff is also very friendly and always willing to help out when needed. I highly recommend Natalie and Douglas Carroll Salon.
I go here to have my haircut about every 2 weeks. The environment is very comfortable and the staff is super friendly! I get Katie to service me and she is a dream!!! I’ve never had someone want to get my hair so perfect and I love it! I strongly recommend her and this place if you are looking somewhere to feel welcomed and important!!
Kennedy did an amazing job on my hair! I love it, and I’ll be back again when I need it done again.
I'm seriously obsessed with Katie! Went in DCS for the first time today and walked out with the MOST gorgeous hair color ever. I decided to make an appointment at DCS after a disaster of a time at another salon here in Raleigh. When I say disaster, I mean chemical burns all over my scalp. Katie eased my nerves and corrected the prior mistakes the other salon had made plus much, much more! She made it look even better than it had looked before. I was so worried that after all the prior damage my hair would be damaged but Katie took amazing care of it and left me with the soft, long, healthy, bright blonde hair that I had missed. I can't recommend Katie enough. The entire salon was blown away with my transformation. Yay! Yay! Yay! After 11 years in Charlotte, I've finally found my Raleigh hair stylist and couldn't be happier! :):)
Katie Newman is a genius with blonde coloring and stylish haircuts I seriously can’t recommnend her enough! I went platinum blonde and she did an amazing job! I get so many compliments on it!! If you want a great color and cut you can trust you are getting you are going to love go to Katie!!
Jessica Sheckler is the BEST!
Stepped in a corrected a bad color job from another salon. Very pleased. They have a new customer in me now.
Targeted In Nc I Do Not C.
Andrea my Angel You are amazing.
Friendly Staff, Great Service
I love this salon. 2 reasons. First, Sue does a fantastic job with my cut and color!!! I couldn't ask for anyone better. Second reason, Kimberly at the front desk. Her energy and enthusiasm for the customers is off of the charts. I can tell that she truly cares and gives 200% everyday. These two ladies make my experience at D.C. Something I look forward to!!!! They are the secret sauce.
I go to Douglass Carroll Downtown on Glenwood to see Nathan. He always does a phenomenal job! Can't recommend highly enough.
Nathan is the best! He really addressed the naturalness I was looking for and was patient throughout the entire process. I appreciate that he made sure to consult with me, and made me feel completely comfortable the entire time. I also was pleasantly surprised at the cute little rustic vibe of the salon. I would highly recommend him and Douglas Carroll to anyone
Valerie was so pleasant and informative! It was my first visit, I went for a complimentarydacial. I enjoyed it! The front desk ladies were also very nice and welcoming! I will be back!
I was in the market to update my color for the fall season so I made an appointment with Amina. She asked me for pictures for examples of what I wanted but I told her to have fun with it and that I trusted her to make me look great. I LOVE how it turned out. She gave me the subtle balayage with chestnut tones that I didn't even know I wanted. Will be going back next time I want an update! Thanks Amina!
Great salon, friendly and attentive. My stylist is Natalie, she is great! She has done both cut and color for me. Talented and willing to get your hair like you like it. I would recommend Natalie if you are looking for someone new.
I had such a great experience with this salon they were so much more than I expected. Brandon specifically, really knows what he is doing and helps his staff gain just as much knowledge as he has. I went in with a broken base and terrible hair color after my precious salon visit went bad. He fixed my hair and made it look beautiful with the help of his assistant Kennedy. I've never had such an amazing experience with a hair salon before. I walked out very satisitfied. I highly reccomend this place!
Everette is by far the most personable, kind, capable, and willing stylist I’ve ever found (and I searched for years). He is very professional and patient and really listens to what his clients want, willing to listen to ways to adjust a cut to meet the client’s preferences after hair is blown dry. I am so happy I found him and highly recommend him. I am so happy with my hair every time I leave. Amazing, well experienced stylist.
My stylist Tristan did a great job. I needed color correction and had let my roots grow out too far. He was very friendly and gentle getting my bleach done. Then he absolutely slayed my men's cut!! Would recommend all my fellow fellas hit Tristan up for their cuts!
I had previously written a review disappointed in the work of a stylist here and the next day the salon called requesting that I come in and have it fixed at no charge. They went above and beyond to satisfy me. The owner even spoke to me personally to be sure that I had the best experience possible. When you’re spending 100s of dollars, you really want to go to a place like this that takes responsibility for their work. My new stylist, Brandon, was extremely skilled and personable. I felt 110% pleased with my hair when I left and he definitely earned my trust. My hair feels so healthy and the color looks so natural now. I’m so glad that I gave the salon a second chance, and I will definitely be returning.
Seems like a nice place but I did not have a great experience. I had “master stylist” Luis Rios (that is what he called himself). I had a coupon and he did not like that. While cutting my hair he barely talked to me and when he did I felt like he was looking down on me for my choice of shampoo to where I worked. He also kept hitting me in the eyes with my own hair. My hair was shorter than I wanted and was uneven in the front, I had to go and get it fixed somewhere else. The store seemed very nice but I did not like the experience I had. I still tipped him but I do not plan to go back.
Just got back home from Douglas Carroll Salon after having my highlights and a cut. I have been going to Doug's salon for over 20 years. The way Doug colors and cuts my hair makes it look so natural. I am constantly being asked who does my color and cut and I can recommend this salon in an instant! They are always friendly at the desk and of course helpful. I don't think you can ever go wrong when you put your hair into the hands of real professionals. Call them tomorrow and make an appointment...you will not be disappointed.
Andrea at DCS is awesome!! The best stylist I have ever had.
Natalie is the absolute best!!! I've been going to her for haircuts for years and I'm always happy with her work. She pays amazing attention to detail every time. I regularly recommend her to friends! Definitely ask for Natalie!
The staff are amazing!!
Luanna is my stylist and is amazing. She gives the best haircut I've ever had. She takes her time and makes sure you look perfect when you leave the salon. She is also an amazing colorist. She knows the way to get the color you desire. Douglas Carroll is a high end salon, but worth it!
Love this place! My new go to spa. Friendly staff, amazing hair stylists!
I've always had such a great experience at Douglas Carol Salon! My entire family and I all go there and we are always so happy with the outcome of our hair. Jessica is hair color genius, I highly recommend her!
I love my cut and color! Brandon did an amazing job with my hair, I showed him a picture of what I wanted and I left with exactly that. Definitely recommend.
I had the best experience at Douglas Carrol Salon. My stylist was Yousra and she is phenomenal. She took my lifeless boring hair and gave it life and color. I would say I am not very good at picking out styles or colors so I let Yousra decide and that was the best decision I’ve made. The mixed beautiful tones together and I just love my hair. I had a Brazilian Blowout as well. I normally have very curly dry hair and after the Brazilian Blowout it was silky and smooth. My hair never felt healthier. Yousra is worth every penny. I will only see her from now on.
I have been a customer at this salon for years and every stylist here is fantastic. You can't go wrong with anyone on the staff. Doug, Dina, Jordan, and Katie have all been the BEST stylists I have ever experienced. Doug does my cut and extensions with Katie giving me Japanese straightener treatment every few months. Jordan also has done cuts and extensions for me when Doug was booked. The creativity and talent of the staff is the best of the best. Not only are they all talented, Douglas Carroll makes sure they all have regular professional and educational training to keep their skills current and to improve their technical and creative abilities. Because of their expertise, I consider my hair care, health and style an investment in myself. I buy well made shoes. I invest in nice clothes. I take care of my skin with good products. And I buy talent, expertise and creative artists when I turn my hair over to Douglas Carroll Salon. I trust this salon to make me feel beautiful and they certainly do. I trust them to give me a current styling with the best in service and with impeccable judgment and advice. I wouldn't go anywhere else! If you are looking for more than just an average haircut, try this salon. It will be the best decision you've ever made for your hair.
ATTENTION: I am writing this review to forewarn and likely save many people from making the make mistake I did. I wanted balayage done so the search began for a stylist in Raleigh who I could do balayage and had before and after pictures from previous work to prove it. I searched for weeks on google, instagram, and facebook. I finally came across Douglas Carroll Salon on instagram. I really liked the before/after picture and they had of a girl with similar cut and style that I wanted. In the caption they said Yousra was the stylist who did the girls hair. I looked at Yousra's instagram and there were many before and after pictures that proved Yousra did amazing work. I knew that getting your Raleigh done in Raleigh in not cheap. I was well prepared to spend $200-$300 for cut and color (bayalage). I had never met Yousra or been in this shop before so I was definitely nervous when I came in for my appointment. I debated if I should first ask Yousra to give me a price before the cut and color but decided that would not be necessary because heck it cant be more than $300 right? I showed Yousra a picture of what I wanted and she said she could do that and go the process began. She ended up first trimming my hair, then colored my hair darker, then washed my hair, then she began the bayalage process which is essentially strategically putting highlights in the hair to give the hair a natural highlighted, thick textured look. She let the highlights sit and then told me that she needed to do a second process. I said okay, that took about 15 more minutes. She then washed my hair and cut it and styled it. She made the comment that I could come back in about 6 weeks and get the balayage touched up and I could go darker if I wanted to. She took an after picture for her instagram and it looked amazing.I then went to check out and the front desk girl informed me it cost $435 dollars!!!! I wanted to cry. I have NEVER heard of a color and cut EVER coming close to that price! I feel this was ethically and morally WRONG not to forewarn a new customer that what she was asking for was going to be more than $400 dollars. That is just common courtesy!! I feel taken advantage of and screwed over. I am not here to bash her work I am here to say that it was wrong to not to forewarn a new customer that was she was asking would cost X amount. I hope this saves someone from going through what I went through. -Jessi
Andrea is working with me to get my hair in better condition from previous bleaching at another salon. I have been thrilled with this salon and the time and care I have received. It is also pleasant and relaxing to be there. The products are the best.
I was so happy to find Sue. My cuts are consistently good and Sue is pleasant to talk with.
We LOVE, LOVE hair cut and color magic by Luanna Smiley!
Douglas Carroll Salon is the top salon in the Raleigh area and they treat their clientele like royalty. Nothing beats being pampered by the staff at this establishment! Brandon David is my favorite stylist; however, I would feel comfortable with any of them doing my hair because only the best of the best work here.
They are amazing!!!! I would definitely recommend Douglas Carrol Salon!! There staff is absolutely amazing!!!
Really bad experience here. Completely messed up my hair. The person I was seeing was overbooked and so he was frantically running around between me and two other girls. Wouldn't listen to me about what I really wanted and just said what he wanted to do instead. Ended up sitting too long with color on my hair and messed it up. The staff was not friendly at all. The person I was with kept telling his assistants what they were doing wrong and was really rude to them and didn't talk to me the entire time. They rushed through my entire color treatment. On top of that, while they were coloring they pulled my hair so hard and weren't gentle at all on my scalp. If I could give this place zero stars I would. Save yourself the time and go somewhere else
Dina has been doing my hair for years, but yesterday I gave her my most challenging request yet. I wanted to go from dark brunette to lived-in blonde. Of course, I naively requested this not realizing it was going to take hours. Dina maintained the same high level of energy and enthusiasm throughout the 6 hours it took to get my hair where it needed to be, and my hair looks absolutely fabulous. Dina is a true artist!
Jordan did an AMAZING job with my very dark, very thick Asian hair. I have for the longest time searched for someone who could highlight my hair to the beautiful ashy tone beige highlights you see all over pinterest/instagram and he was able to achieve that! He gave me the chicest cut and got me to the color I wanted in ONE day. I am so excited to continue my visits at this salon with him, end even though he was my main stylist, the entire team was extremely great, from Lila who helped in assisting, to even the front desk receptionist who so graciously helped fit me into his schedule! THANKS to one of the best hair salons I've tried in Raleigh to date.
I have been going to Douglas Carroll Salon since 1988 when I've lived in Raleigh. I've always received compliments on every cut and color I've received from them! Their stylists are always educated on the latest styles and Doug and his team travel all over the country to teach and learn from the world's greatest. I have highly recommended and obviously continue to do so.
I had recently moved to the area and was in desperate need of a new hairstylist. I've honestly never had my hair done and still loved it just as much a month later, as I did the day I had it done. Jordan was fantastic, listened to what I wanted (as vague as I may have been), and gave me exactly what I asked for. A little pricey, but you truly do get what you pay for! I will definitely be back, thanks Douglas Carroll Salon!
One of the best salon experiences I have ever had. I travel for work and frequently will drive 4-5 hours to have my hair cut by Jordan David. Every person in the salon is friendly and you will feel like family from the moment you walk in.
Kay was amazing. This salon is top notch level of service. From the moment I walked in for my first time visit, the receptionist was kind and greeted me by name, but then once I got into the chair, Kay worked her magic. She took her time and was very intuitive to detail and color. I am so happy with my hair and so relieved to have found a great stylist. I highly recommend you book your appointment.
Moving here from Atlanta is was extremely difficult to find a cutting edge salon until now!!! They are incredible and extremely knowledgeable! Awesome people and great vibe throughout!!
Gina Kropf-Nyc Photographer-Real Estate A.
I went to get a Keratin treatment, which I have successfully had at several other salons in the area. At $200.00+, it didn't "take". They redid it, for free. ( I still tipped my hairstylist) That one didn't take. I went back in to try a different "kind", and it still didn't take. $600.00+, and a $40.00 tip each time, and I still have no keratin treatment in my hair. At my other salon, a treatment would last 8 months to a year, since I wash my hair only weekly and use all of the proper shampoos and products. I contacted Douglas personally, and he never responded. I have to say, as a loyal client of 2-3 years, I really don't feel like I matter that much. I am moving on to another salon. Oh, and I contacted him to work this out before writing the review. A no response tells me that he doesn't care.
OUTSTANDING! That is how I would describe my experience at Douglas Carroll Salon and in particular with Michelle Tabbert! MIchelle is the ultimate professional. Not only does she do a wonderful job with my hair, but she always treats her clients with respect and runs her business in a professional manner. MIchelle definitely keeps up with the trends in the industry and is always knowledgeable about hair styles, hair care and coloring.The salon staff are very attentive and always make me feel welcome. I would recommend the salon highly to others and definitely recommend Michelle.
I have been coming to Douglas Carroll for over 20 years and have been a client of Michelle Tabbert's since! The people at Douglas Carroll are fantastic, from the front desk girls, to the assistants and of course, Michelle. Their care and attention from the beginning of the appointment until the end is incredible! Michelle's artistry and eye for what looks good is flawless. I promise you won't be disappointed if you visit Douglas Carroll! It is well worth the effort, time and money!
Love the people, talent and atmosphere. The expertise and hospitality of the staff make this an exceptional salon and spa. They keep their repeat customers very happy and I am one of them!
This was probably the worst experience I have ever had with service and color at a professional high-end salon. They advertise the balayage technique, but it is quite obvious, by my hair, that they have not mastered the technique. This visit was bad on many levels. Because of disorganization or overbooking, 4 different people worked on my hair; and while in the middle of the balayage bleachng process, one of the stylists stepped away to put color on someone else's hair and left me sitting there. I could tell by the look on the stylists face that my hair had gone terribly wrong, as he frantically walked around the salon asking several other stylists what their opinion was, and asking for suggestions about what kind of toner to use to correct the color. After 3 applications of different toners, it still looked hideous. The owner told me that I looked beautiful, which was pretty hilarious, because it was about 6 different colors along the same strand of hair, with abrupt, straight lines cutting through most of the sections. Completely unlike the way balayage is supposed to appear-natural, blended and progressive colors. I have to say that the cut is good, as far as I can tell, but the entire experience was awful, cost me 255.00, and a trip to Walgreens because I dyed it back to a chocolate brown to remedy this disaster this morning. I feel taken advantage of and cheated. I will not be back to this salon.
My experience was amazing! I've been in Raleigh for 2 years and have finally found MY stylist! Brandon took the time to look at pictures, listen to my wants and needs; and, ultimately cut and colored my hair to perfection! In addition, the atmosphere at the salon is relaxing and comfortable. I’ll definitely be back and recommend Douglas Carroll Salon & Spa to all my family and friends!
Douglas Carroll Salon is the best!!!!!! Professional, creative, and a fun place to be! Love it!
I love getting my hair done by Katie. I have never been able to find a hair dresser that can cut my hair correctly. My hair is very curly and thick. Every time I see Katie, she gives me a great cut and style. I trust her to do what she thinks is best and it always comes wonderful. I also really enjoy the environment of Douglas Carroll Salon.
I love Douglas Carroll Salon! Great atmosphere and staff.
Carolina is awesome! She is a sweetheart and did a great job on my hair. Everyone at the salon was very helpful.
I googled salons near 27604 after having the same stylist foe 15 years. I saw that Katie had great reviews and made an appt...This is a new year with a new me!!...I wear a short style with natural curl..not the easiest to cut, but she did it!!!..and well!!!..I went back to her for color too!!..it took a few looks firbme to het use to..but like I said..it's a new me!!..my hair is fresh, bright, makes me feel hapoy, and looks amazing!!!...thanks Katie!!..and I'll see you in six weeks!!.. [ps, did I mention she did my kids too!..and they loved her!]
Fantastic! Katy is the best. great with color, cut and personality!..definitely recommend the salon - wonderful environment, pleasant and flexible
I love Jenn A! She knows exactly how to cut my hair and the color she does is always perfect. Plus, she's fun to talk to and very nice. She is also great at referring me to products that I might like, and I love that the salon lets you return products that you don't like after trying them. The price is expensive, but it's well worth it to me! I have gotten cheaper cuts and color and I could definitely tell a difference, so I'll pay the price.