Place was nice and clean . Very professional and good service. Keep in mind Debit/Credit card is being accepted vs cash option due to Covid.
I’ve been going here for years. It’s always clean. Lori always does a great job dry cutting my hair. Andrea trimmed up my 5 years olds curly hair and gave her a very cute blow out and style afterwards. I will return.
Place was nice and clean . Very professional and good service. Keep in mind Debit/Credit card is being accepted vs cash option due to Covid.
I’ve been going here for years. It’s always clean. Lori always does a great job dry cutting my hair. Andrea trimmed up my 5 years olds curly hair and gave her a very cute blow out and style afterwards. I will return.
I had previously posted a negative review, given a job poorly done to my highlights by Sokamarin. However, after few days I was contacted by one of the managers, Jonathan, who was pretty polite and understanding, and who offered to fix my highlights. I visited the salon after my conversation with Jonathan, and Andrea did a great job in fixing my highlights. I truly appreciate how much this business takes care of its customers (which I haven't seen very often in Houston). Thanks again!
Svetlana is great always does my hair perfect. It is becoming more and more expensive
Best color + partial highlights I've ever had!!! Made a huge difference in my hair and even how I feel . Janet totally knows what she's doing and cares alot about what you want !
My first visit...it was a very positive experience. The salon is beautiful and everyone was very friendly. DZ cut my hair and I am very happy with my cut. I went to the salon because I saw a recommendation on NextDoor and I was not disappointed. Oh and it is easy to get to with plenty of parking, too!
I had a deep conditioning treatment and blowout. Tondra was my stylist and she was the best! If I lived in the area I’d definitely consider going back. I love the atmosphere of Josephine’s overall, but Tondra really made the experience worth it.
I love how Tondra does my hair! She colors and cuts it too.
Melina Camero G.
Bijou was amazing, she did exactly what I asked. I am in love with my haircut
Will Jay B.
Safe environment, great service. Svetlana is the best!!
First time here and I was really impressed with everything. Very clean and Covid-friendly. Plus my hair cut turned out great! :)
I had another wonderful shampoo and style with Joshua! Love how he styles my hair!
I had not been back to this salon after it was devastated by Harvey. The renovation is beautiful and most importantly Lorie gave me a great haircut!
Second visit with Tondra even better than the first! You have a new regular!! Thank you ma'am!!
It is hard for someone to listen to what you want and then deliver. Dz did an amazing job! I will be returning!
Very professional salon. They are taking precautions for COVID-19 as well. Excellent experience and will be returning.
Joshua was very friendly and kind. He made me comfortable and talked me through the process. He did a great job at giving my hair some much needed volume and styled my hair perfectly for my family portraits! I will definitely be going back!
I had a delightful experience at Josephine’s Spa and Salon! Everyone was so kind and so professional. The whole salon was spotless and pristine! And I loved Michelle, my hairdresser!! She was so kind and sweet. Knew exactly what I wanted in a haircut, and she did an excellent job!! I will def go back!! Debbie
I went for a new look -- hair from the middle of my back to short. Jae did an amazing job! I love the new look. I've had my hair short before and I know I got a great cut because it is easy to style right out of the shower. He was friendly without being overly chatty. He's the perfect kind of stylist for me. Talented with the right balance of friendly and professional!
I’ve always loved this place. Service has always been excellent!
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Not sure if prices have increased here, but I was charged $50 over the price that I normally paid for partial highlights (which was already expensive). Paid a quite expensive amount for this service, and the highlights were not very well done. Some of them have an orangeish color. Not returning here again.
All staff very professional and friendly. Lily was so wonderful and gave me exactly what I wanted regarding haircut/styling. She made me feel very welcomed and gave me excellent advice on hair products/keeping hair healthy. Definitely will be back!
Love my experience at Josephine’s Day spa! Tondra does a great job! I feel like the conditions are kept immaculate & the service was excellent! Will be back!
My haircut with Andrea was excellent. I tend to be nervous with new people doing my hair, and as a result I’ve been in Houston for over 2 years without a stylist. Andrea was great. She was right on time, she worked efficiently, she listened to what I was looking for and made suggestions based on my hair type, and I walked out happy! Highly recommend her and Josephine’s.
Kamarin was amazing. It was my first time going to this salon & I walked out feeling just beautiful. She gave my hair a style that suits me so well. Exactly what I wanted! On top of the quality, Kamarin was very personable. I am excited to go back for my next cut and style. In addition, the salon was very clean&nice, taking COVID precautions very seriously.
Yesenia is very talented and seems to care about her clientele and their needs for therapeutic massage. I have been to her twice now and will continue to come back to enjoy her magical touch!
Dara is a wonderful esthetician. I love coming to Josephine’s for my services.
I enjoy coming to Josephine’s. It took me a few years of searching and trials after moving to HTX from Paris, after my first visit I had finally found the skilled and talented stylists I was looking for with a friendly and warm white glove treatment. Since Covid, they have pro actively placed new measures to make sure their team and guests are safe with the same high quality talent I look for in a hair stylist. Do not hesitate to come and experience this for yourself.
This salon is one of my favorites! They made my hair look amazing and provided me with a high quality haircut and highlights! The stylists were very kind as well. 10/10 in my book. I will be back for my next haircut with Kamarin and Joselinne :)
Jae is an excellent stylist! I gave him an idea of what I was looking for and he was able to recreate the exact look. He even showed me how to recreate myself while at home and gave great tips. Highly recommend!
Just got my hair cut yesterday by Addy and it was such an amazing experience!!! Clean environment. Professional staff and Qddy was so sweet and quickly transformed my hair into something beautiful ???? ! I walked in nervous and walked out confident! This will definitely be my new go to salon!
It was a great experience. They are very nice and the salon is so well organized. They are following a great procedure plan to keep the costumer save during these times. I will definitely go again.
Josephine’s Day Spa is a top notch salon! Excellent service and I highly recommend Svetlana !!
Hair color was great, and the wash and blow dry was great too. Generally Josephines has taken measures to keep staff and customers safe such as providing plexiglass separators between stations, but there are a more than a couple of things they could improve. For instance, when I was taken to a free station for the rough dry, the chair had not been cleaned or sprayed from the previous customer. Also, the staff member who did my rough dry, picked up a hairbrush from another station, with another customers hair on it, and only cleaned it and disinfected it after I pointed it out expressly and asked her to please clean the brush. Also when they ask you to wash your hands when you first come to the salon, they could provide a paper towel dispenser and not leave a roll of paper that has water stains from other customers when you struggle to tear a sheet off with wet hands. Details of hygiene and cleanliness matter at all times, more so now particularly in the times of COVID-19.
Outstanding skills, outstanding customer service and service and staff. Exceptionally clean and sanitized environment. What a classy place!
Very helpful, understanding and clear on what I wanted as well as what could realistically be done in terms of cut and color. Also very good COVID precautions, felt very safe!
Olga C. P.
This was my first time at this salon at Eldridge Pkwy. My stylist was a rising talent, she was very friendly and attentive. However, there was poor communication. I did not get quite the results I was expecting, even though I showed her photo and color formula. The host at the door was very accommodating and he suggested I come back next day to get it fix without a cost. Also offer to take care of my shirt, which got a huge black stain in the back. I was happy about the alternative solution but then I received a call from the manager, Daniella. She told me they wont fix it and if I wanted fixed I needed to pay for another extra service. She came off as very rude, like if this was my fault. No customer service or conflict resolution skills whatsoever. Her tone and response, made me change my mind of ever returning to this salon. I paid a lot of money for a service and treatment I was not happy with and to top it all, also end up with a ruined shirt. So make sure you wear an old t-shirt when you come in, just in case, and if you have any issue, you would probably be better off talking to the rest of the staff, who are very friendly and attentive than the manager. Picture from the left is what I was looking for, a touch up of that. Picture from the right is what I got. They just dye it all black :(
Janet is amazing! I will not go to anyone but her. Her attention to detail is outstanding. She truly knows exactly what you want and is so passionate about hair. She always goes above and beyond with me. When I first came to her my hair would not grow...Janet did everything in the last year to repair my hair, even when we do color. I am proud to say, I have 5 more inches and my hair will touch my waist. Thanks to Janet!
Usually see Kim, who's just retired. So had a haircut by Jae (on very short hair) - he's a master stylist for a reason. Cut is perfection. He listened, was very engaged the whole time, considerate. There is zero room for error on a short haircut, and he was perfection.
I am a very satisfied customer. I look up to date with a fun and easy to keep hairstyle. My color is perfect!
Completed my sixth visit and I am still VERY impressed. I usually schedule my appointment with Kristy but since Kristy was unavailable on the day my appointment was scheduled with Svetlana. Svetlana did an AMAZING job and she worked fast! The customer service and ambiance was great as usual, even though we’re going through changes due to COVID-19. 5 stars as usual
Great place, i love it. Bjou treated Perfect and she nailed what i wanted!
On my 1st trip Joshua my stylist was great and I will used them again thank u My second visit 1st August Saturday was with JOSELINE she was very unprofessional a novice She should not be on the floor needs more training she got me frustrated could not do.my hair at all rushing me so I told her just to put it up as a pony tail and she went and told the reception it was an up do the reception believed her to charge me more on top I was very upset but after waiting 30 MTS Svetlana trying to.put it right. Very disappointing experience with JOSELLINE she needs more practice before they introduce her as a stylist . Otherwise the salon is very clean nicely decorated safety distancing taken I recommend.
Andrea did a great job on my color. My first visit snd it was very clean and professional. my hair turned out great!
Janet did great! This is probably one of my best haircuts. She really understands curly hair. I’d definitely recommend going here and will be back!
Great experience and they take every precautions to protect against COVID.
Lorie did an amazing job on coloring my daughter’s hair! She took her dark brown color to a blonde and the results are beautiful, healthy, and shiny! We were worried about going in to a salon during these times, but Josephine’s took great care to make sure their clients are safe and put us at ease. I was not able to be there with my daughter as their policies only allowed the client to come in. My daughter informed me that they took her temperature upon her arrival, each station was sectioned off with plexiglass dividers, all associates and clients are required to wear masks throughout the whole service, and they had an associate disinfect in between each client. She felt very safe which made for a great experience. Thank you Josephine’s for your professionalism and for making our experience a great one during these difficult times!
Very professional!! Friendly staff and overall great experience!! Definitely recommend!
Very safe environment with plexi all around. I went for a haircuts and It was a nice experience as the salon is clean light and very big. I would recommend Janet as she was careful and considerate. I will definitely go again.
I was very happy with the service. Extra care was taken with germ protection and she started promptly on time.
Dan & M.
Great salon for pampering and treatments. I love going and spending the day at Josephine's. Employees are so professional and kind. Services are fabulous! Can't wait for my next visit.
Love how clean the shop is. How well organized all employees are when disinfecting the area. It is nice to still be able to see my Stylist Nareh on a regular basis without concerns for my safety. Nareh is an amazing stylist and I'm very happy she works at such a professional facility.
Bijou did an amazing job with my hair! She listened exactly to what I wanted and it came out great! Highly recommend her!
Had not gotten a haircut in seven months due to the COVID lockdown so was extremely excited to get an opening with Michelle and DZ. I asked for a smoky gray balayage and didn’t really know what to expect as I understood it would be difficult to achieve with my dark Asian hair and that lots of bleach would be involved. Michelle was able to lighten my hair and get it gray! I am also very happy with my haircut by DZ. They both asked questions about how I typically styled my hair, what my expectations were and talked me through the process to ensure I was comfortable and happy. Michelle, DZ and all of the staff were professional but also very personable. I could tell they’ve built great relationships with their clients. (Was able to observe a lot while the bleach was working its way through my stubborn hair.) After my previous stylist of over 10 years decided to retire, I wanted to find a new salon/stylist to build a relationship with and I’m glad I found Josephine’s. Will definitely be coming back!
This was my second visit to Josephine’s Day Spa & Salon and it was an amazing experience. Bijou was my stylist and she washed my hair and did a shine treatment then took me to her station to cut my hair. I showed her a few pictures of what I wanted and she made it happen! She spent quality time cutting and styling my hair with no rushing. My hair turned out beautiful and I was so pleased with the results. I can’t wait to come back!
DZ provided a detailed consultation and was focused on understanding my goals for the color which came out great. The hair cutter was awesome and I love the new cut. wish I could remember her name. Sorry! The salon is clean, they take temperatures at the door, masks are required, hand washing stations are easy to access. I definitely felt safe.
Fabulous women’s haircut and style by Janet! Multiple safety precautions in place - made me feel very safe so I could relax and enjoy my experience. Well done, Josephine‘s!
Nareh was absolutely amazing! I was nervous because the last time I treated my hair it was severely damaged. She was super supportive and understanding. My hair looks amazing! She has won a client for life! I love Josephine’s!
They are so great here! Every person I encountered was very nice, friendly and professional, and Patricia is awesome! I'm always happy with my hair when I leave!!
The communication between the staff and the customer was very poor. I paid a lot but didn’t get what I was expected. I even asked my master hairstylist a couple of times to fix my hair, but she did what she wanted to do. Very poor communication and poor quality!!
This was my first time going to Josepehine’s; a friend referred me to Nareh. She was an absolute joy to be around while getting my hair done and was so knowledgeable about her professions and how to make the client happy. She assessed my needs and wants and offered excellent suggestions which I took and very much appreciated. She asked me what I’d like to tweak if anything and was sure to get my input each step of the way. It is clear Nareh knows what she’s doing and I left with my expectations exceeded! I definitely will be back to see Nareh!
I have been using the services provided by Josephines for over 3 years now and every time they have done a really good job and the quality of the products they use are just great. Lorie does a fab job and they have a clean facility and are taking all possible precautions during the COVID crisis. I have recommended this place to all of my friends.
Had a great first visit yesterday with Tondra. Very flexible and accommodating with the appointment. Happy with my clean up trim It was the first visit, but won't be the last! Thank you!!
Great first visit to Josephine’s! I was impressed with how seriously the salon is taking Covid-19 precautions—everything is being cleaned constantly, and there are plexiglass dividers between each hair washing station and each hair cutting station. The level of service at the salon was also great. Addy was super sweet and I love my cut! This will definitely be my go-to place from now on!
Excellent service. I am very happy with my new look. DZ does and great job, understood what I wanted and I will be back.
Lance And Valerie B.
I came in for a consultation to find a new stylist and talked to Michelle about my hair and challenges. She listened intently asked questions and gave suggestions. I liked her vision and decided to go for it. While she cut my hair she described what she was doing, why she was doing it and what products she was using. She described in detail how I could recreate the look at home. I enjoyed my appointment and am happy with the new cut. I will be back to visit her again. Michelle has a new client in me!
Outstanding attention to the safety of the clientele... excellent experience and have no reservations that they are coping with the needs for “social distancing” and healthy patrons and staff
I am absolutely happy to have made the decisión to do my hair with addy at Jospehine’s Salon. The service was exceptional and addy made sure to make me feel comfortable and even gave me suggestions. Thank you!! ??
Michelle is amazing - so professional and kind! She wants you to feel comfortable and confident with your cut/style! I highly recommend anyone at Josephine’s!
Love my hair! Kamarin is the best. The cut and color turned out exactly the way I wanted it to. Kamarin is delightful and I am so happy to have her as my stylist.
Nareh did such a good job making sure I got exactly what I had pictured in my head. She asked questions along the way to make sure we kept going in the right direction. I’ve never had a bad visit to this salon!
The service received at Josephine’s Day Spa is incredible . Patricia always does an amazing job with color, cut, and style.
My first haircut didn’t turn out quite right, probably based on my poor communication with a rising star stylist. I then had to quarantine and wasn’t able to get back to the salon for more than two weeks. The management was more than willing to accommodate me and set me up with a complimentary haircut with a veteran stylist. Kameron listened closely and asked lots of questions, then gave me the perfect haircut. I highly recommend Josephines for their professionalism, customer service, and no tipping policy. In non-COVID times, they offer complimentary wine, hand massages, and snacks.
I love every single person I've come in contact with here- Michelle, Addy, Bijou, Nancy, Joss, & Mayra to name a few! No matter what service I've come for, it's always flawless!!
Excellent and professional service!! Everyone was very friendly as soon as you walk in the door. Very impressed on how clean the salon was and of course Jae did an awesome job on my haircut !!!
Crazy times, but even so our appointment was very disorganized and rushed. I finally made it to the salon after being called same day TWICE to reschedule. No big deal, I’m pretty flexible these days so I rode through it. At the salon with two appointments one for me and one for my daughter at the same time but my stylist is “stuck in traffic”. Unprofessional to say to a client. So they find me another stylist but this person is in a higher price bracket so I end up having to pay extra to wait longer past my appointment time for them to figure it out, and for a stylist who tried but was in a hellacious hurry because I’m guessing from a few context clues that I was stealing this person’s lunch break. My cut ended up being very good and I bet I would love the stylist if I got an actual scheduled appointment and my daughters appointment seemed really good but we didn’t end up doing anything together or near each other so I’m not entirely sure. Pretty disappointed that our very first mother daughter salon outing ended up so disorganized and rushed. I wasn’t expecting that after so many years of consistency but I haven’t been in probably over a year so it’s been a while.
I’m so grateful to Josephine’s. They opened when Governor Abbott gave the go ahead. But they did proactive measures to keep their clients & staff safe: taking temperatures of everyone prior to entering, requiring hand washing upon entering, wearing masks (everyone), & separating the stations all the while keeping up the positive, happy, professional atmosphere in the salon. Even following Hurricane Harvey flooding, Josephine’s salon managed to keep giving the fine service by relocating during their renovation. Jae continues to make me look younger, providing the perfect color to cover my stubborn greys. He also gives me a beautiful hair cut, and I’m consistently receiving compliments on my hair. Thank you Josephine’s for exceptional hair care for many years.
The whole experience felt very safe in these COVID days. Adequate distancing, smart process in place to keep the mask on through all phases of hair cutting, screens between stations, etc.
DZ gave me an amazing haircut! He is very professional and great at communication. He understood the kind of haircut I wanted and improvised upon it according to my needs. He is very experienced and clearly shows. He also gave me a lot of tips on styling my hair.
This was my first experience with Addy and it was GREAT! She cut and color my hair and she did great job with both. She did exactly what I wanted. She advice me on what Changes were best to make for my haircut Style to make my fine hair fuller. It turned out Perfect! Thanks Addy! I will definitely be coming back here!
This was my first experience with Addy and it was GREAT! She cut and color my hair and she did great job with both. She did exactly what I wanted. She advice me on what Changes were best to make for my haircut Style to make my fine hair fuller. It turned out Perfect! Thanks Addy! I will definitely be coming back here!
I was having neck and upper back when I went in. Yesenia was great. She massaged the area, then used heat and a cold pain ointment to relieve the pain. It helped a lot! She gave an excellent massage and I will definitely request her by name next time I go. The salon is spotless and using very strict health measures, which I appreciate. I give her and the salon five stars.
I won the facial and massage from a silent auction and finally had time to go in for the services. I was thinking is it was worth the hour drive to go... I am so glad I did. Nancy and Yesinia were great. My facial left my skin smooth and bright. My pores were cleaned and look so much better and my face finally feels hydrated after fighting dry skin the past 2-3 months. I liked it so much I scheduled another one in August. My massage was so relaxing and my neck feel so much better. I don’t feel the tension I did before I had the massage. The room was nice and relaxing and the drops of essential oil on the head rest made me really relax and breath deep calming breaths. Overall, I am so glad I went to Josephine’s Day Spa. I will continue to make the hour long drive too.
Some me time in a peaceful atmosphere with exemplary service and staff. My hair looks really good too.....
Highly recommend this salon! I love my cut!! DZ did a great job with the cut and style of my hair. From the wash to the cut and style, I was very impressed with the salon and staff.
Nareh is fabulous and always listens well to what I want and delivers an amazing haircut every time! I also really appreciate all the health and safety measures Josephine’s has put in place. That made me feel a lot better about venturing out to get my haircut. The salon is always clean and inviting.
LOVE LOVE LOVE my hair!! Lorie took my hair silver platinum and it’s so gorgeous!! She’s amazing and as always Josephine’s Day Spa staff was professional and courteous! Snacks and water (outside for everyone to enjoy safely) they thought of everything!!!
At Josephine 's Salon they are taking good care of me every time I 'm there. Michelle is great and my hair color is always done beautifully!Thank you!!!
Wonderful experience. Covid protocol above and beyond. Very clean and welcoming. Everyone was very nice and Lorie was exceptional. Would highly recommend both Josephines and Lorie. I love my new look.
Bijou took excellent care of my hair, she understands wavy and curly hair very well; if you want your curls come to life, let her do you next haircut or style.
I had my haircut in June for the first time since November, due to Covid. I had recently relocated to the Houston area from the DC area, where I had the same amazing hair stylist for over 10 years. I was nervous to have my haircut by someone new, in a new town, but was also desperate. I booked an appointment the day of with Svetlana. She was great, took her time with me, and gave me the shortest and possibly best cut I have ever had. I am very happy and I will definitely be going back!
Great place, great staff and great management. I am truly amazed every time I visit them.
Yesenia gave me a wonderful massage. She listened to what I wanted and concentrated on what I needed. I was having shoulder problems and she worked on it very carefully. I will be going back. Good health practice at the spa.
Janet has done it again! This will be the 3rd time I have seen her. She is always extremely friendly! She is extremely knowledgeable and I feel very informed and comfortable when she is doing my hair! She definitely has a return customer! Thank you Janet!!!!
Michelle is very professional and a great hair artist. I call her an artist because she always brings what I want to life. She’s the only person I trust to balayage and cut my hair so the color and cut are perfectly blended to frame my face. Michelle’s also efficient with her time. If she happens to be busy she’s always very clear that my hair is processing or she specifically instructs someone to wash my hair with whichever products, so I’m never waiting.
Salon is very nice. Great measures are being taken to prevent the spread of the virus. The layout is very cool. The stylists are very knowledgeable. Thank you for making the experience very special for my daughter and me. We will be back!
Worst haircut of my life. I would cry if I wasn’t so mad. I showed photos, was very specific and got the exact opposite of what I asked for. I have seriously never had a worse cut. Fixing it myself today was even worse.
Good quality. Nice service. Clean and relaxing ambience. Jay is really informative and sets realistic expectations
Josephine’s atmosphere is relaxing as soon as you walk in. Someone is there to greet you and they are very punctual with appointments. It is obvious you are well run and geared to customer care. Very clean and and follows all pandemic protocols. I felt very safe. They take social distancing very seriously. There are dividers between every station but they still keep every customer 6 ft apart. Every one wears masks including the customers. If you don’t have one, they’ll give one to you then you go to the station to wash your hands. Fantastic well trained professionals work there. Best cut and color I ever got!
Josephine’s is easily the best salon in the Energy Corridor! The whole team is so friendly and the location is beautiful and pristine. Every service I’ve gotten has been excellent.
Kamarin is the best!!! She always makes my hair beautiful. She is just simply fantastic.
Kamarin and Simin are kind & talented! Highly recommended!
I felt very safe with their social distancing and entry procedures. Michelle did a fantastic job with my cut and color like always.
Had the very best experience here! On time, efficient, and SAFE!
Janet is super nice . I love her way working definitely I will come back for get my hair done ????????????
Heather C H.
Josephine’s is a fantastic salon! Kristy is Amazing! Service all around is Spectacular!
I love the products and Bijou make an excellent job with the hair of my two girls, thanks Bijou.
I had a major complaint about a service I received and they took care of it quickly and at no additional cost to me. I would like to thank Dz for the wonderful, creative job he did. It wasn't easy dealing with a grumpy old lady but he soldiered through and obtained wonderful results.
Great experience, Nareh is definitely an expert this; is the first time in so long that I can honestly say I love my hair!!
I love this place. I drive 3 hours even though I moved away just to come here. I have a different stylist each time because they’re all great and it doesn’t really matter who you get. I just saw Bijou and she listened to what I wanted and took her time perfecting it. I got a beautiful cut at a great price. COVID precautions were taken but everything was seamless and efficient. I recommend this place to all my friends.
I’ve been a customer since Lorie Shipp joined Josephine’s Day Spa And Salon. Lorie is the only reason that I remain as a customer of Josephine’s. I used to purchase my Aveda products from Josephine’s and enjoy the services of the massage therapists and esthetician’s. However in 2012 after enduring the Katy Freeway traffic after work, I was 15 minutes late for my appointment with Joyce Chien. I was told by the manager that I would need to reschedule because Joyce would not be allowed to work overtime to complete the service. I was not habitually late for my appointments. I had never complained about occasionally waiting past the scheduled time for my appointment which was running late with a massage therapist or esthetician. Due to this treatment, I continue to purchase my Aveda products online and enjoy the services of massage therapists and estheticians at another salon. I realize that it is the right of any business to make its own policies and procedures, but I do not have to agree with these said policies and procedures. As I previously mentioned, Lorie Shipp is the only reason that I continue as a customer of Josephine’s Day Spa And Salon..
Josephine’s has taken all precautions for Covid-19 and I felt very safe there! My stylist, Janet, listened to me and talked over all the options I had! My hair turned out great and I liked my very friendly and caring stylist Janet!!
Andrea did a wonderful job! Thank you, Josephine’s, for making the salon experience enjoyable and safe at the same time.
Janet is just an amazing stylist and person overall! The sweetest ever! I would definitely recommend her to any and everyone! She also cuts my 2-year-old sons hair. She’s amazing and does the best job ever! Very talented, very professional, very sweet! We love her!!!!
I've been going here for over 8 years, they are fantastic. I always ask for Lily because she knows me very well and what works for my curly hair. But I've also had other stylists and colorists over the years and they've all been very talented and professional. In this post covid world, they've done a good job taking precautions to ensure the safety of their clients & employees. Can't recommend enough!
Wonderful experience, I have long hair and Jae cut it perfect, I have much more movement and love it. Beautiful, friendly, professional salon. Ps The shampoo was AWESOME !!!! I feel like a new woman. I can’t wait to come back.
Patricia is very talented, and I love the hair refresh (balyage and highlights) she gave me. Excellent color and cut.
Janet did a great job. She is the only professional that I trust with my 2 year old son's curly hair. (I trim it here and there due to how far she works from where I live lol) . She knew exactly what tools to use and how to cut it to frame his little round face. She is even sweet enough to let him play with the water bottle and provides snacks to entertain him.
Alea is incredible. I have literally spent thousands of dollars trying different places over the years, looking for a specific hair color and style. Alea has done the best job by far. I’m so glad I found a place I can finally go to regularly!
In March (just before the Covid-19 shutdown), I mentioned to Lorie that I was thinking about moving away from my light brown hair color. I was ready to take the salt and pepper plunge! But, I had some hesitancy. I had heard of, and seen, some people go through some awkward results as they transitioned to grey, ie: pastel/bright yellow tint or blotchy uneven tones. Lorie did tell me it would take a few steps to reach my desired results, but assured me she would ensure a natural look during the transition. My next appointment was in late May. My natural color was definitely showing. Lorie told me the first step she was going to take and once again prepared me that there would be additional steps. 90 minutes later I had beautiful silver/white hair with light charcoal undertones! Lorie truly over-delivered by immediately reaching final results!! The first time I walked into Josephine’s; I knew I was in a special place. Their customer service and knowledgeable team are exemplary. Josephine’s has experienced some true challenges, especially when they lost their Eldridge location during Hurricane Harvey. Even in their temporary location, their high standards of cleanliness and exceptional individualized service continued. The remodeled Eldridge location is beautiful. It is obvious that Josephine's first and foremost goal was to create a luxurious and positive customer experience. The shampoo chairs are amazing! From the moment I walk in until the moment I leave, I always feel pampered by Josephine’s team.
Great experience . You all have done a great job during this difficult time.
I was very disappointed when I checked in and they took my temperature and selling masks-really I never received an email letting me know they were charging full pricing ILO a Covid charge Or I would have never booked an appointment I have been coming here for a long time but not sure I will be back
Lovely Salon! Everyone was wonderful, especially Jae, Melanhie and Jacob . And my new hair color is absolutely beautiful.
Kevin & Rebecca N.
Clean, professional, and very friendly!! If you’re concerned about the virus but need to get your hair done, this is the place to go. Everyone wore masks, there were dividers between each cutting station and washing station, and they’re not blow drying hair at the moment to reduce the chance of airborne germs. I highly recommend Josephine’s.
My stylist, Svetlana, is amazing. She understood what I wanted and did it. She cut my hair very well and with precision. It was a great experience. The establishment was very clean and bright. All the staff is friendly and helpful.
I had an excellent color result from Balayage styled by Bijou. My hair now has very natural blonde highlights throughout. She was thorough and intentional with the highlight placement.
I was very impressed with the high sanitary standards when I visited yesterday. Temp taken, everyone wearing masks, stations separated by floor to ceiling Perspex panels, my chair sprayed and wiped down before I sat. I was so happy to be back and Svetlana did the best job as usual????
Josephine's has great safety protocols in place. I felt very safe during my shampoo and haircut. They aren't using blow dryers right now, which they tell you when you make an appointment. My regular hairdresser wasn't available for about a week, so I booked with Jae. He is very knowledgeable and did a great job! Looking forward to the day when Josephine's can do my hand massage while I get shampooed!
All precautions were in place love Lily. The only thing is I don’t think you should charge full price when you are only getting half the service.
Janet is amazing! She took my highlights to the next level.
First visit after Covid reopening. Josephine’s has gone to extensive lengths to ensure the comfort and safety of everyone. Salon was clean and well prepared for all.
Josephine's Salon is the best. During this virus crisis, Josephine's went out of its way to ensure the safety of its clients. My stylist, Andrea, did a fabulous job on my hair color. I would highly recommend her. She also has a charming personality.
Andrea and Chelsea have been great! With the new regulations, I barely even noticed the plexiglass between each hair washing station and chair. I appreciate their protocol with hand washing and my great haircut!
Josephine’s has taken many extra precautions to provide a safe, sanitized environment; ...from customer health screenings, to mandatory “hand washing”, to plexiglass shields separating work stations, to managed client distancing. I the only things I touched while in the salon were the sink faucet, the hand sanitizer, and my credit card. Great Job!
I was so pleased by the way you all had prepared for the return of your customers due to COVID19. I felt safe and comfortable while there and really liked your guidelines. I also really liked my hairstylist Bijou. She was nice, kind and provided great customer service.
The staff at Josephine's has truly gone the extra mile to protect their clients and themselves to mitigate the spread of COVID-19. I felt completely safe during my time spent there!
Andrea did a great job highlighting my hair. It had been awhile and she took the time to make sure it would look natural
Josephine's is doing an excellent job of providing great service and yet keeping everyone safe during this challenging time. Their stylists and staff are awesome. I have been going there for years and have never been disappointed.
Nareh and the whole staff are amazing! I’ve been coming here for 12 years and I’m always impressed.
Beautiful salon, spacious, personal and inviting. I have been going to see Andrea Reyes. She is detailed, experienced and thoughtful to the needs of her clients. She is masterful in color, cuts and highlights. I’ve been to many salons in my 71 years; but Josephines and Andrea have to be the best. Lizzy Hargrove
I love my Josephine’s! I’ve throughly enjoyed my several yrs at Josephine’s. You are made to feel right at home. The concierge style attention, alone with the professional service, is beyond Approach. I highly recommend you try it once.
Google Brad M.
Always feel well attended to at my visits. Uber friendly staff. Jae is attentive to my persnicketiness regarding my haircuts. Appreciate Josephines' light-filled, breezy salon environment.
I have been going to Josephine’s for over 15 years. For the most part have been very happy. I Went for the first time since the shutdown and was disappointed with several things. First, no water not even water bottles. I was there for over 2 hours and you should have water. Second, I was given a dry haircut before my highlights. No style(they aren’t using blow dryers yet) which would have been fine except they charged my $75 for the haircut! Seriously!!!? She spent maybe 5 minutes trimming my hair (which is long and easy to cut) and they charged me full price! They said they were keeping their same pricing for fewer services because of the “cleaning fee” Talk about taking advantage of people. They will loose money because of this and I for one will not be going there as often. I should have paid $25 for the trim and a $10 cleaning fee. That’s what my dentist charges and he’s a medical doctor. I find what Josephine’s did is unethical.
I was so happy to finally get a haircut/color/highlights as with delays due to COVID it really needed attention. It looks great- thank you Michelle! Also all of the safety measures (masks/temp ck/plexiglass between stations including shampoo area) made me feel very safe at the spa. Great job on responding at a high level to this new environment.
Love this salon! Always a friendly welcome. Well organized. Even more in this challenging time around Covid-19. They have taken all the precautions needed and it was so nice to get my hair done. Jae is a fantastic hair stylist.
Lucia Alarcon A.
Amazing service as always! Patricia does a great job with my hair. Hands down, best salon I've ever been.
I was very impressed with how the staff took care of us. It was very safe. I felt very comfortable in the surroundings. Plus, it was wonderful to be pampered in the new normal way!
I went before the C virus outbreak for my first time after just moving here from the Middle East and my hairdresser Janet was just fantastic. We were trying to lighten up my highlights and I’m so disappointed that we can’t carry on with our plan of action until the outbreak is over. Can’t wait to get back but also a big thanks for putting on the kerbside root colour pick up ????
My 1st visit and definitely Impressive! The aesthetics is calming and inviting. The rooms are spacious and comfortable. My facial with Nancy was one of the Most thorough and refreshing that I have had. My massage with Sara was just what I needed, both relaxing and therapeutic. Highly recommend this facility, and cant wait to return.
Incredible service as always. The woman in the front who attended me was very kind and helpful. The woman who did my shampoo was also very sweet. As for Ms.Kim who did my hair, she was AMAZING. She left my hair exactly how I asked for it. I didn't expect my hair to come out as good as it did. It's perfect. She said she's done hair a very long time. I will definitely be going back to her because it's very obvious she knows what she is doing! Thank yall so much!
Jae is great! He really listens to what you want and gives great advice! Everyone at the salon is very nice and very quick to make sure you have everything you need.
First time with Michelle and she did an amazing job; cut, bayalage, and style. She is a true Master in the industry! Wonderful experience. ????
Very clean - i have going there for years... fantastic stylist - will be a customer for life.
Love this salon! Everyone is very friendly. I got the 60 minute facial with Simin and she’s the best! She has the softest hands. I also got a 90 min massage with Sara and that was very relaxing. They really take care of you and the salon is very nicely set up with bathrooms and robes for you to change into when you’re getting a spa service. Highly recommend!
Love Kim...made my thin hair look full and beautiful
Wanted to love this place, but was very disappointed with staff. Not friendly what so ever, somewhat cold just doing their job.
I had a wonderful massage by Sarah. She was very professional and the massage was very relaxing. Josephine’s Day Spa is a very neat and clean facility.
Love the class and elegance of this place. My stylist treated me to a luxurious wash and style with an awesome cut that made me walk out of the place all smiles! I will definitely be back. If you have curly hair or just want someone who’s interested in helping get your hair back to healthy, make an appointment with Bijou she’s amazing
DZ did a great job with my hair services and the salon is top notch! This was my first time at Josephine’s. I look forward to many visits in the future
The service is great. Nancy is amazing. BUT... since they rebuilt after the flood, the walls are PAPER THIN so it is impossible to have a relaxing spa experience, especially if someone in the treatment room next to yours is having a full-on convo like when I was there yesterday. I said something but no one bothered to do anything about it. For the record this is the third time this has happened out of 4 times I have been there since they rebuilt, so when I have used up all of the remaining balance on my gift card, I will reluctantly be finding a new spa.
My first experience at Josephine’s was exceptional. The checking in, the friendliness, the atmosphere made me feel at ease. I would certainly recommend my friends to this salon and to make an appointment with Patricia. Her work on my hair was an amazing transformation. Thank you!
Beautiful salon with impeccable service. Andrea did a great job with my haircut and style and I enjoyed the hand massage and complimentary beverage. I’m looking forward to my next visit!
Patricia is the best!! Worth the wait for an appointment! She is amazing with cuts and color and just a genuinely beautiful person!
Janet C does it again! She is so personable and takes the time with her consultations. She’s a great stylist who truly enjoys what she does. I truly appreciated her attention to detail. My hair has never looked so good! Also, the staff is friendly and attentive. It was exactly what I wanted and needed. I will continue coming here.
It was my first time trying a new salon (after leaving my old stylist from my childhood). The best decision I ever made! Addy listened to exactly what I wanted with my haircut and gave me just that. A nice environment and service. :)
Excellent staff business acumen. They were polite and friendly from the receptions to the hair dresser. I came in for a simple hair cut and they offered me a complementary beverage, hand massage, and aroma therapy. The hair dresser took their time and did a nice job. Lovely and clean salon. Would not hesitate in telling others to come in and use their services.
I received a tulasara 60 min facial with Nancy. The best facial ever. Loved the atmosphere. Will definitely be back!
Great service, friendly staff! I felt pampered and relaxed the whole time I was there. Andrea did a great job on my haircut and made me feel refreshed! Thank you! Definitely will be back!
Love the atmosphere and staff At Josephine’s! Always a great experience!
The atmosphere is so beautiful and relaxing, Addy did a great job of adjusting my color formula. I’ll ask for her again
This was an awesome massage. I felt very comfortable and completely relaxed when I was done!
It was my first time Friday at this salon. It was recommended by a friend and she didn’t give me a name but said they are all very good and I have been going there for years. So I got Janet and she knows what she is doing. My color and haircut is perfect. Very helpful,understanding and sweet serviceminded lady. I look forward to go back. Thank you very much!
We had great experience at Josephine’s day spa and salon, i went with my 4 years old son he has a curly hair and Tondra took a very good care of him and trimmed his hair really good. Absolutely we would love to come again.
I don’t live in Houston but when I sought out a salon that could accommodate my needs for a haircut and style Josephines staff has helped me. It’s always been a pleasant experience and the cuts and styles haven’t failed to make me feel better about myself.
My first experience was great, at first glance the salon is gorgeous inside. Meeting with my stylist she was very helpful with asking questions and showing me pictures of what I wanted because I am the type of person who always brings a photo to compare. I definitely recommend going here and I will continue with more appointments in the future for more than just my hair. Very pleased. ????
I had been to Josephines Day Spa before but it had been awhile and I hadn’t been back since all the renovations were completed...I was so in awe with how great it looks now!! Really spectacular!! I was also very happy with the Master Stylist I was assigned to do my hair!! Janet did exactly what I wanted her to do with the length, the layering and the shaping and in record time I might add! Everyone at Josephines is so thoughtful and courteous! I felt very pampered! I highly recommend this salon! They offer many services and I don’t think you will find a better salon in the Houston area!!
Grateful for my friend recommending Josephine's! I am new to the area and finding a new hair stylist can be so frustrating. I asked a local friend and she sent me here. LORIE is a fantastic listener and stylist.....a winning combination! Great experience?
I had a 75min massage. Yesenia was wonderful! I left feeling very relaxed and happy. I will definitely be going back.
I am completely satisfied with all aspects of the deep tissue massage I received today from Massage Therapist, Yesenia. From start to finish Yesenia showed much expertise in her field. She immediately felt the condition of my muscles, advised me how to care for my body afterwards and recommended a plan that would benefit the well-being of my muscles. She is very welcoming, respectful and caring about the comfort of her client. I highly recommend Yesenia for your massage therapy needs!
I am very disappointed, first I had an appointment last week they made a mistake and were unable to do my full highlights . They rescheduled my appointment for today and once again they told me the stylist doesn’t have enough time . No one contacted me to inform me that in this salon they are incapable of doing highlight do to the fact that my hair is thick. I am very disappointed I thought this was a great place. No manger spoke to me the day I was scheduled or today after I called to make sure . When I asked to speak to manger they told me they are unavailable.
Omg Janet is amazing!!! She is so talented and personable. You get the full treatment here, the whole atmosphere of the place is awesome, bc everyone loves what they do and that’s why I’ve been coming here for years.
Kim was thoughtful and careful with my requests about my short hair. We had a marvelous conversation .... a very pleasant experience. I am super happy with the cut !!!
Janet is incredible! So excited to have found a master stylist who 100% gets me. I now just say- do what you think is best bc she seems to always know! But she’s also great at figuring out what I’m trying to explain and putting that into motion. Love my color and her customer service is amazing. Highly recommend and I’m so happy to have found her. I also love Josephine’s. This salon is beautiful, clean, updated and the staff is all so sweet. Always feels like a full service experience.
Andrea was amazing!!! My hair looks fabulous & I will definitely come back.
Sarah was fabulous. She paid extra attention during my massage to my problem areas and made great efforts to ensure I was comfortable through the entire massage.
Janet was a fantastic hairstylist and really prepared me for my big fundraising event - 5 stars Josephine’s could stand to be a little more friendly. I know they’re busy and try to be open, but I would like to feel more welcome there. I used to go before Harvey, but after a problem with a reservation for my daughter’s Prom last year (2019), I haven’t gone back until yesterday.
Andrea is incredible! I’ve been looking for a hairstylist now in Houston for 10 months and have finally found one!!! I’d recommend her to anyone whoever is asking!
Nareh was wonderful! She took her time and asked a lot of questions about my hair and what I like and don’t like. I walked out loving my hair again. The salon itself is also very nice. They have created a beautiful and relaxing environment for guests.
Kim always does such a great job and knows exactly what I need without me asking. Always on time and so sweet! I also love the quiet environment at Josephine’s. The staff at the wash stations are incredible and so polite. ??
DZ is amazing!! Josephine’s is top notch all around. I highly recommend.
Most relaxing hair color I have had. Kim did a great job on my highlights and the hand massage while getting your hair washed was super nice!
I have lived in Houston for 5 years now, and have yet to find a stylist that could NAIL the color I wanted. Then there was LORI!! She is awesome! She gave me the EXACT color blonde highlights that I had been wanting and with only a single picture to go off of:-) The shampoo was DELIGHTFUL, and Bijou is the best! She finished me up with an incredible blow dry and great conversation. I will be their client FOREVER!! Thank you ????
I had the massage and facial. Everyone was sweet at the front desk and helpful. The massage was very good and relaxing. The facial was awesome as well. My mom and I will be going back!! We went for my birthday. ????????
I'm new to the area and looked up Aveda salon's in the area and got an appointment be with Janet for highlights and a cut. I'm glad my appointment was with her. She was attentive, listened to my concerns, gave suggestions. Most of all she fixed the issues I came in with and I'm thankful. I already booked my next 2 appointments and recommended her to a friend. Thanks Janet!
The experience at Josephine’s is always a pleasant one. Professional, relaxing and a stress releaser- it is the time and treat I give to myself. Michelle is very talented and attentive.
Mary Beth C.
Lovely experience from the moment I stepped onto the welcome mat. Very professional, courteous, and timely. Felt like a guest in someone’s home. Nancy was perfect and thorough-answered questions but let me have a calm hour to myself.
Beautiful and clean, and everyone was very friendly and helpful. Love the services that are included with the price. I just got a haircut to try it out for the first time after having friends recommend this place, and I am looking forward to going back.
JOSEPHINE’S IS AMAZING! The staff is the best, very attentive and helpful! The best quality service! DZ is one of the best hair cutter/stylist. My hair comes out perfect every time even if it’s just for a bang trim! He knows exactly what I want and never fails to make it perfect!
Absolutely amazing!! My hair has life and bounce again!! Lori and her assistant left me feeling fabulous, and they were able to take me at 730 PM after work. Their hours are such a bonus for me!!
Tondra gave me a beautiful haircut! She was very attentive to all my wishes and was very careful. She asked me questions about each section she was styling to make sure it was the way I prefer. I am really pleased with my new look!
Nareh has been my stylist for some time now. She is always gracious, professional, and kind. She does miracles with my very fine, thin hair, and always provides coaching if I ever suggest doing anything too crazy that would be harmful to my hair. This past week, I needed to be quickly seen and part of my overall appointment was with Tondra - she was fantastic as well! W Expertly colored my hard-to-cover roots and did a great job on the blowout. The quality of workers that Josephine’s keeps is unsurpassed!
Great customer service, beautiful salon, fantastic teamwork & the most comfortable hairwash station I’ve ever experienced. Highly recommended!
Been going to Nareh for years - love her energy & ability to make my hair the most beautiful blonde color ever! I get compliment almost every day on it! Wonderful customer service, clean, calming & enjoyably Salon to visit!
Love my haircut and couldn’t be happier with the service and personnel at the salon. Beautiful experience.
I went for consultation for my hair color with Kamrin who was so detailed and expert.the salon is so clean and the environment is so happy.
This is an amazing salon with so many personal touches to make you feel appreciated. Chelsea was amazing as always! I had a balayage color and cut and she did exactly what I wanted.
It was a lovely ,restful experience. and my therapist was excellent. I will definitely ask for Yesenia on my next visit!
Over the years I have been to hundreds of salons-this was THE BEST experience I have ever had. From making the appointment to the consult and haircut with Janet-the staff was outstanding. In addition, the price was manageable. I LOVE my new hair style-thank you Josephine’s Day Spa & Salon! 2nd visit to Josephines-my only question is: Why would anyone go anywhere else?! I was promptly greeted and whisked away for hair wash/ hand massage. Kamarin, my stylist listened to what I wanted done with my hair. This was the first time I have left a salon and didn’t feel I needed to mess with my hair. The price was as expected-LOVE this salon!!
Great services. Friendly, polite, and very professional. Excellent care by the staff. Always come here for a great deep tissue massage and leave feeling knot free.
I loved, loved the experience at your salon. From greeting to checkout, everyone was really attentive and extremely polite. The products used were of high quality and the scent was amazing! My stylist, Chelsea, listened to what I needed and was thorough with her cut and style. It was my first visit and am already planning and looking forward to go back!
Bijou is amazing! The salon is so clean and inviting and the rest of the staff are so friendly.
Love this Aveda salon!! The stylists are well trained professionals who do a great job styling and cutting my hair. I enjoy the hand massages and hot towel treatments during the shampoo and conditioning time. Aveda hot tea is delicious. It is always a treat to get my hair done!
Patricia Cantrell is amazing! She’s very professional and sweet.
Kim is always good! Been goi g to her for years.
The facial with Simin was fantastic! She did a wonderful job. My skin is radiant!
Stylist (Jae) was on time. Shampoo tech was great, very relaxing. Cut is great and has the movement I was looking for. Overall GREAT experience. Thank you.
I had an amazing experience. Sara was wonderful and I enjoyed my massage very much. Spa was clean and staff was welcoming.
Love being pampered at Josephine’s Day spa! Had a great cut and a great experience
Enjoyed the hair cut and style with DZ
Omg I love my girl she’s the best my hair looks amazing!!
Jae is always full of energy and entertaining to talk to. I’ve been going to Josephine’s for 4 years and I love that the staff loves each other. They’re like family!
Jae did a great job!
Love my new cut and color by Michelle !
The massage was wonderful! Love the atmosphere of the spa. All the staff were very attentive and friendly. We will definitely be coming back again in the future :)
Sarah Evans C.
Michelle is consistently good, professional, and friendly. I would not switch-anyone else would be a downgrade!
I’ve been a client for several years and consistently have good experiences at Josephine’s. My list recent was no exception. Dara does an amazing job and keeps my brows and lashes looking flawless. If you ever considered having your brows or lashes tinted, go for it and ask for Dara!
Love getting a massage here! Wish the check in and out was a little more welcoming and organized. Seems disorganized and eyes are on computer more than they are on the customers.
The stylist listened exactly how I wanted and it was great service! I would definitely go back to this cute salon!
I have been going to Josephines from past three years. It’s the place you get what you expect.I enjoyed The session with Lily and came out happy with new look!! Keep doing a good job!!
I started going to Lorie years ago, but when they started closing the salon on Sundays I had to change my schedule around, so I found Janet who is available on the days I don’t work and still keeps my hair in great shape! Never going anywhere but an Aveda salon from here on out
Wow Wow wow was all I could think in my head when I came into Josephine’s for some treatments. First of all everyone was really nice and welcoming. I really hate going into salons when the staff pretend like they are just too important to talk to you lol. This DID NOT happen here. So when I walked in, I saw this very beautiful flower wall. Then I saw beautiful displays of products on each the shelves in each side leading to the flower wall. The lockers were a wonderful idea. I loved having somewhere safe to keep all of my things while I’m waiting for my facial and massage. They provided a wrap around shower towel for facials, a robe and slide in slippers. That was really nice as well. After getting undressed and putting the robes on, I waited in the room with the red chairs. Well this was really cute. They had crackers and gold fish to snack on as well as cucumber water, spa music and dim lights to start the relaxation process. I started with the massage. My 75 minutes massage with Yesensia was wonderful. My favorite was when she massaged my forearm and my calves. I didn’t realized how tight especially my forearm was. I was so grateful during my massage. One thing I didn’t like while I was getting the massage was that one of the walls in the room was very thin and I was able to hear other people when I was trying to relax. It was like a wall that you can remove or open up. I assume it’s for when couples for massages together. After my massage I waited in the room with the red chairs again. Nancy came to get me for my facial. She used all aveda products on my face and in fact, I even purchased a moisturizer when I left. I really enjoyed my facial. Nancy definitely knew what she was doing. The extractions didn’t hurt too much. I left the spa glowing !!! I appreciate the fact that she wasn’t trying to sell me something from my facial. I really hate having products being pushed on me. I felt like this was such a nice treat to myself and it felt so luxurious to me. I loved it and highly recommend Josephine’s day Spa to anyone looking for a massage or facial. One of the best things is it’s a no tipping salon so u don’t have to worry about how much to tip or if u have any cash on you. I think that’s Awesome!!!
Kamarin did an awesome job cutting my hair !
This place is always exceptional!
Excellent haircut from Kim. Greatr service throughout and an all around pleasant experience.
Lorie can work magic! Corrected the worst color and highlight job from another salon. So grateful for her patience to make it right.
Love Michelle she is the best I like the way she took care of me.
Fabulous salon - professional experienced stylists - my teenager loves her haircut -
It was my first facial ever and it was awesome! Went beyond my expectations. While we were waiting for a mask to dry, Nancy gave me a head, shoulder, and hand massage to pass the time and it was incredible. I’m already booked for next month!
It was my first time at Josephine’s. Sarah was wonderful. She made me feel very at ease and she was very attentive.
Kristi is so good at what she does!! Amazing every time. She gets blondes, and all the variants and will help get you where you want to be, whether it’s natural with strategically-placed highlights, or platinum blonde, or warm honey blonde. Her skills are unparalleled! I also love the way Oliplex makes my hair feel. It’s well worth the little extra money to keep your texture silky and healthy. I highly recommend Kristi for any hair needs from a trim to a major change to any type of color. Love her!!
Wonderful as always!! DZ rocks!
Simin did a great job shaping and coloring my eyebrows!
I always love going to Josephine's and have been going there for about 10 years. It is always a delightful experience. All the staff there is aways very professional and welcoming. My stylist Kam does an excellent job and is always attentive to what I have in mind for my color/style. The salon was remodeled after Harvey and is very nice --modern, open, pleasant lighting and very comfortable. They always have beverages such as orange water available along with coffee and wine. Appointments are scheduled properly and usually available to accommodate my schedule so I never wait more than 5 or so minutes. Overall I think the Josephine's is the best - I wholeheartedly recommend it!
Love this salon! Patricia is my favorite colorist/stylist I’ve ever had! She always gives me the best color & blonde is her specialty. Bijou did my blowout and she’s awesome! Thanks ladies! ??
As usual, Nareh exceeded expectations. She washed, cut, and styled my hair in a professional, timely manner. It is always a joy to come to the salon and receive great treatment, and leave feeling and looking better than arrival. Thank you Nareh!
I have been with this salon and spa for almost two decades. They are worth every investment in yourself. The staff has changed but not their rooted culture established by the late Josephine. Ms. Lily has been my stylist and like mom for more than 10 years. You must experience this place for a lasting relationship.
Amazing service! Jae is fantastic, and Kameron does a great job.
First rate Salon. Not for people on the lower economic scale because of the costs. The services and the staff are very professional and would highly recommend the services.
The massage was fantastic!! Yesenia, was very detailed and focused on all of my problem areas! I would certainly book another appointment with her in the future!
Treated extra special by everyone at Josephine’s. Kim does a great job! Highly recommended!
Both professionals! Facial was great and made my face feel refreshed, detoxified, and firm. The massage was tailored to me since my upper back and shoulders were real tense and knotted up. Only complaint is that I never got my free body polish scrub that was supposed to come with the package - and I didnt realize it until I drove all the way home.
I have heard many great things about Patricia and finally made an appointment with her. And omg she is just amazing! I love my hair! I know nothing about coloring and hair styling, but she was so patient and guided me through everything. Highly recommend!
Lorie was great! I loved my highlights
Had a super relaxing great time yesterday! Loved how Joselinne styled my hair. Love my salon!????
Lorie is my hero Everytime I visit! She makes me look and feel like a million bucks!! She is a professional that you want for hair color, and her cuts and styles are perfection!!! Bar b
Staff that check you in are not customer friendly. Did not listen to me.
Absolutely love my color and cut!!!
Jay is awesome and a good conversationalist
Always an enjoyable experience, from check in to walking out and feeling fabulous.
They can't do more to take care of a customer. Totally recommend. Never go anywhere else.
I’ve seen Michelle for haircuts for several years. She’s a very talented stylist. She always takes the time to explain how a picture will actually look on my hair. And her cuts are always great.
Every time I come here, I feel like a million bucks! I love the area where the hair washing takes place. The chairs are so incredibly comfortable, and the complimentary hand massages are a great bonus! Addy is the absolute BEST! I won't go to anyone else. She takes time to listen to exactly what I want, and she always makes sure I am comfortable and happy. She's so personable and lovely, and I always enjoy getting my hair done by her!
I had an incredible experience in this hair salon. It started when I called to make an appointment, the person who helped me was extremely nice. She moved everything around to get me a spot for a Friday night! The place is super big, clean and pretty! The whole team is beyond nice. Vijou took care of me. She did an amazing job. I'll definitely come back.
Always love my haircuts at Josephine's
Josephine's on Eldridge is so welcoming. I used a groupon to try out a new stylist there recently and had an unbeatable experience. I got a botanical treatment during my wash as part of the deal - it was long, soothing and they were very gentle. They provide extra perks like massaging your hands while you are getting your hair washed. Then, I had Tondra as my stylist. She was helpful with answering all of my questions and she did a terrific job on my cut. It was the first time I'd been to a new stylist and absolutely loved my cut the first time!
I have been going to Josephines’s Day Spa for years to get my hair cut. I love the atmosphere and Kristy always does an incredible job at making my hair look so much more healthy and voluminous. Highly recommended.
I received a 75 minute massage from Yesenia H She was very professional and I would go back.
I love this place and Addy always does a wonderful job!
Hair cut is beautiful. Tondra did a fantastic job. Make up was lovely - Claudy really listened to what I wanted. However, my hair was washed by two different people, changing half way through. Neither of them spoke to me at all before, during or after - they did not say hello, ask me if the water temperature was ok, nothing. The first one took my bag and hung it up without asking. I had never been to this salon before and this part of the service might make me think twice about returning. Thus the 3 stars.
Addy is amazing. I loved her job as always. Thank you so much
It’s always a good experience here from the shampoo followed by a hot towel while the conditioner is working to the hand massage. Had a haircut from DZ. it was a great haircut and style. He is truly a professional.
Been coming here for years and I love everyone! The best highlights that always look natural. I always look forward to coming to Josephine's. Thank you Nareh for the continued friendship and always giving me the best hair! ??
I love Josephine’s salon and spa. Every time is a great experience. All the lovely extra little touches the staff take the time to do always make the experience so relaxing and inviting. My colorist/stylist DZ is awesome. Always love the color and he knows exactly what to do to give me the edgy fun style I’m looking for.
Went in to Josephine’s for a balayage and cut and I cannot put into words the magic Janet was able to accomplish. I love my hair and I would highly recommend Janet for services!
I’ve always had a pleasant experience at this saloon. I’ve always been greeted warmly by the front desk, offered beverages and showed to comfortable waiting area. The specialists are all A grade, listen carefully and master any service requests. Thank you.
Awesome! Exceed my expectations! Nancy and Yesenia were great and professional! I will definitely come back!
Warm, welcoming, and relaxing...truly a treat to receive any service there. The extra details really add value for the time and money you spend (refreshments, hand massage, hot towel treatment, etc)
I had such a wonderful experience at Josephines! Clean, beautiful and friendly facility - Janet was my stylist and was absolutely a joy to work with! Highly recommend to anyone!
I found out about this salon cause of my sister!! I loved how Patricia colors her hair!! She does and amazing job, but when I tried to make an appointment with her she was all booked. So they placed me Janet for a haircut ... it was my first time there, so I was so nervous at first, since I have had not such a good experiences with my wavy/curly hair cuts .. OMG! Janet it’s such a sweet heart!! She makes you feel so comfortable and listens to you on how you want your haircut! She did such a great job! I’d totally recommend this place.
amazing, and relaxing experience, and a beautiful cut!
Nareh was great! She was very knowledgeable and knew just how to care for my hair!
This was my first time going to a gala. Lily helped me make a decision on how to do my hair that made me feel comfortable. It was beautiful and my biggest concern was it going to last over 10hrs with my very straight hair and it did! Thank you lily.
Janet is phenomenal.
I really enjoyed the facial message by Nancy. She spent a good amount of time to massage my face,upper shoulder under the steamer . Most places don't provide massage anymore. Would love to come back
Nice job. Very professional.
Jimmie Lou D.
Best hair cut experience I have ever had!!!!
Such a luxury treat. Amazing customer service, beautiful salon. Feels like a spa at an affordable cost.
Michelle is just awesome specially with kids! She knows exactly what you want.
The experience is always comfortable and elegant. From the aroma therapy and hand massage during the shampoo to the expert cut it is an exquisite event.
Dara always knows how to make my skin look refreshed and beautiful.
Like the feeling of luxury for an ok price and nice cut and hi lites by Jae
I love Patricia she is very professional and a sweetheart also Joselinne pretty nice girl I love the environment of the salon ????????
It is always a treat to come here to get my hair done. Great atmosphere and the staff is always friendly and helpful. Jae is the best and never disappoints! Highly recommended!
Everyone is always friendly and inviting! I’ve been seeing Lorie and Dz for years! They always do a great job
I’ve been going to see Michelle for close to 15 years now. I can’t imagine trusting anyone else to help me look and feel great! Plus all the staff at Josephines is so great and attentive. Customer service really is their number one.
Michelle is a great hairdresser , my hair is amazing after going to Josephine's Day Spa and Salon. Love my hair color , Michelle is always great!!!!
Love this place! Excellent service and super nice staff.
Andrea did a great job on my hair color and partial highlights! I was late for my appointment, but the salon was still able to accommodate me and Tondra stepped in to do my blowout and style.
I came in for the first time and Tondra cut about 10 inches off of my hair and I love it! She did so great. The aesthetic of the salon and the energy is amazing. Definitely will be going back!
Love the highlights that Michelle gave me and my hair cut from Svetlana
Amazing service. Everyone is friendly. highly recommend.
Thank you for speed drying my hair so I could make my appointment! Fast and stylish!
Best service all around! Love everyone that works there, they are the best!
Pei Wen M.
What a great service - had a haircut a month ago and they trimmed the bangs without charging me.
Kristy is truly the best hairstylist I’ve ever had. I get my hair almost bleach blonde and it is healthy and long and beautiful all because of Kristy. I came to her three years ago with fried hair and now she has totally transformed it. She is truly amazing!
Wonderful atmosphere, friendly staff, and great cut by Annie. Definitely recommend this salon!
Andrea was great!!! Very happy with her service! I went in for a haircut, and I love how it turned out. Would highly recommend her.
Yesenia has a magic touch. I suffer from chronic arthritis and get tremendously knotted up in my neck and back and she can get even the toughest spots knocked out with her deep tissue treatment!
Michelle is awesome & so sweet!!!Love my hair!
Nareh is the absolute best, my hair has never looked better! Everyone is always super nice too.
I loved my time and services! I had a 75 minutes massage and a 60 minutes facial, and everyone was warm and welcoming; making you feel relaxed in every step! I’m definitely coming back!
I was surprised I got a text from Josephine's requesting I leave a review from my appt. yesterday after I reported to 4 people at the Spa that I was disappointed in my experience, so much so that I left mid session. I had visited Josephine's about a year ago and really enjoyed it and recommended the spa till others, which is why my husband purchased a massage and facial package here for my birthday this year. Unfortunately, this time, the services fell short.
Michelle is an artist and master in her craft. I look forward to my appointment and leave feeling excited about my hair and the day ahead. She delivers more than a haircut. Her positivity and appreciation of life is authentic and comforting. A haircut and so much more...
I had a great first experience here! They offered me coffee and tea right when I checked in for my appointment. The botanical treatment was very relaxing and the shampoo chairs are super comfy. Tondra was fabulous and gave me the hair cut I wanted. It's a very friendly and welcoming establishment. I'll definitely be back!
Great haircut and color with Michele! It’s always relaxing to be at Josephine’s.
Janet was recommended to me by a friend (who’s hair always looks amazing!) and I could not have been happier with my first cut. I also loved the salon and was sold as soon as the hot towel was wrapped around my head and the hand massage started! Have already told several friends that they need to check out Josephine’s (and ask for Janet).
I love Kamerin. She does a great job with everything—cutting & styling
Do not trust these people with promotions. Classic bait and switch scam. They will not honor what they sell for gift cards and certificates
My experience was great. The staff in general were friendly and helpful, especially to get me in at such short notice. I had a “rising star” stylist, Alea. I was very impressed! She was detailed, professional, and friendly. I looked perfect for family photos later that day. Thank you, Alea!!
Janet is wonderful and very knowledgeable!!!
Best salon ever. DZ always does such a great job on my color and cut.
Yesenia was excellent !!! Very knowledgeable and experienced!
Jae was great!! Very knowledgeable and could verbalize exactly what I liked and wanted.
Janet does an amazing job cutting hair and is so personable.
My go to for facials used to be Nordstrom Spa and Omni, but JDS is closer to home. I absolutely love the service and the products!! Nancy always leaves my face glowing after a facial and peel. You honestly get top notch quality without breaking the bank.
Amazing service. From the greeting, to wash, to cut. Allbis wonderful and done by caring people.
DZ is amazing. He took his time with me, listened to me, and gave me exactly the look I was going for. Oddly enough I thought I wanted my hair longer in the back but he explained to me why the cut he was doing would be more beneficial for the look I was going for. He knew better than I did what was best for my hair type my face structure and the style. He even gave me a color that normally I probably wouldn’t choose it was on the lighter side and I thought I should go darker. But again he was right. He is a rockstar and I am so glad that I was able to make an appointment with him. Josephine's has never disappointed me or my girls, but my appointment with DZ really cemented my love for the salon.
Svetlana is always an enthusiastic member of your Team and for years has done a fantastic job with my hair. A great friend, one I would recommend any time. Nice facility, a huge improvement over pre-hurricane spa.
Michelle listened closely to my descriptions of what I wanted and gave me exactly the style I was going for. She was wonderful. Everyone at Josephine’s makes you feel welcome and pampered. I highly recommend!!!
Love the Aveeda products here
It was my first time at Josephine’s Salon and I loved it! Janet was so nice and made me feel so comfortable. She was honest right from the start since our consultation and told me everything she would be doing to my hair. I literally had never felt such a change with my hair until this appointment. She got me so light and I was so happy ????. If you haven’t already, literally get yourself a Janet!!!
Great service; great attention to detail.
Love coming here everyone is so nice.
Excellent cut and style by Jae...5 stars!
Great experience!! Loved it!!
This is a great place to get a massage. I have been going here for years. All of the staff is friendly and professional.
Svetlana is wonderful!!!!
They accommodated every need for my hair! Went in for a simple cut but came out with color, care, and cut! Will definitely be back!
Just received GORGEOUS blonde highlights from Janet. I appreciated the amount of time she spent with me discussing exactly what I wanted and how best to achieve bright but low-maintenance highlights. I highly recommend Janet for color. Also loved the salon’s comfortable chairs at the wash basins and appreciated the blanket they offered me when I was cold. The overall experience was great!
Lovely salon, friendly, professional staff. Fun stylists. Highly recommend.
There is no better way to max your me time than a visit to Josephines. It’s one of those rare places where everyone is aligned on the same mission: make you feel taken care of. Be good to yourself. Go to Josephines.
Alea and Kristi are AMAZING! They explained every detail of my proses. I went in with brittle thinning hair and came out with a new hair color and fuller head of hair. The Vomor hair extension are amazing! Easy to take care of, light weight and completely blend in with my hair! I am hooked!! Thanks again ladies!! Erin Duncan
I am very pleased with the color, cut, shine product and customer service. However, the price is outrageously high $180.00. I'm pretty sure I can get same quality of service elsewhere.
Always great service!!
I always love to go to Josephine's. Service is always awesome, especially Dara (aesthetician). Love it, recommend it and have been going there for a little over 5 years now.
These mfs close earlier than the time listed
Tondra was fantastic. I have thinning hair and am almost bald. She was a fantastic stylist, professional, knowledgeable, and kind. I suggest Josephine's, and the stylist, Tondra, highly. Usually, because of my thin hair, haircuts are a terrible experience for me. Tondra made me feel at ease, and gave me a terrific style and cut. Thank you.
Lovely salon, clean, sparkly, close parking too.
DZ is fabulous! I trust him to decide color, cut, style. I love Josephines ????????????
Yesenia is the bestest! She helped me so much, just tell her what u need and she will make you feel better. Highly recommend her! I need to book my next one! Thanks Y ????????
My first visit to the salon. I loved it. Everyone was friendly. Salon was very clean.
Janet is my stylist and she does an amazing job! I'm blonde and she does a great job of keeping my highlights bright and perfectly blended with my hair that has grown out between visits! She takes the time to listen to my requests and always delivers. Also, everyone at the salon is so friendly and makes me feel welcome and relaxed. I definitely recommend Josephine’s.
Lovely salon with beautiful products and great advice. I wanted to update my hairstyle and Michelle gave me a very neat haircut and some advice how to take it from there. I was already a fan of Aveda products, and again they did not disappoint. For first time visits there is a coupon, which I found a nice gesture. I will definitely schedule my next appointment here!
Eileen Van W.
Great place and great haircut. Exactly what I wanted! Andre was wonderful. I will definitely be going back!
Love the salon but love Nareh more!
I had a great experience at this salon for my up-do. Everyone was so friendly and professional and the quality of the work was wonderful.
On the search for a new hair stylist as the one I had gone to forever moved to Austin. I’d rather find a new doctor than a new hair stylist!! All my anxiety went away the minute I walked into Josephine’s. The salon was lovely and I was welcomed the moment I came in. Relaxing shampoo and hand massage. Delightful! My stylist, Janet, was wonderful! I had a couple pictures and we talked about what would work best for my type of hair (fine, loose curls, a little longer than chin length). Janet worked her magic. I walked out feeling like I should go out on the town instead of home! The true test came when I washed it 2 days later. Passed! Looked just as wonderful as when Janet did it. There was no pressure to buy products, but Janet directed me (I asked) about the 1 product that would be the most helpful. They had it in a travel size so I could see if it worked before investing in the larger size. Fabulous experience. Best cut that I’ve had in a long time. I will be back and try some of their other services.
Very nice place
Very personable and capable staff - all stylish. Salon is immaculate - the place I want to be when I’m treating myself to some self-care! And the fact that people help eachother to get the job done faster AND my hair looks amazing just blew me away! I have already recommended and will continue to recommend you guys
Jae is the best! He is truly a Master Stylist! I’m so happy with the service and professionalism of Josephine’s! 5 stars are not enough.
I love the experience of aroma in this place, Alea is awesome. I like the time slots, as I can go after work hours.
Patricia is always excellent,she goes above and beyond and my hair always looks phenomenal.
As soon as I walked in I was greeted and the ambiance of the salon was very relaxing and welcoming. I was given a refreshment as I did a very short survey for my massage and then immediately taken to the back. There was no wait as I was greeted by Sarah once I changed. I had some very intense knots in my shoulders and neck, and she was able to provide the type of massage needed to work them all out. I definitely plan on coming back and bringing my boyfriend! Great service!!!
Addy at Josephine’s is phenomenal! She is a master hair designer and always makes me look fabulous while interpreting my style ideas. Each haircut is perfect and she shares styling tips for me at home. Everyone at Josephine’s is friendly and willing to give you the best salon experience. Now I’ve discovered Yesenia’s delightful massages. She is perfect at concentrating on areas that need the most attention and I feel relaxed and refreshed when I leave. Make an appointment now and you will be pleased.
Outstanding cutting edge styling. Outstanding customer service and a very upscaled facility for very reasonable prices. When you are there you are among family and friends. Relaxing facility with very nice complimentary amenities.
I had my hair colored and was really wanting subtle highlights that would give me some dimension with a slight shadow root. I was terrible at expressing this to Jae but he did a fantastic job knowing what to do for me. I am so happy with how it turned out. I will for sure ask for him again. Alea was also fantastic and gentle in taking care of my over all experience.
I have been coming to Josephine’s for several years and have always had a great experience. From setting the appointment to the cut/style itself, they make it very easy and enjoyable.
Annie has always done my highlights and she is so amazing, I felt so lucky to find her having just moved to Houston and not having knowledge of any salons at all. That being said I was totally freaking out when I had to have my highlights done on a weekend when Annie does not work- however to my complete happiness and satisfaction Janet did an equally fabulous job on my hair... platinum just like I love it! Love Love Josephine’s! ??
I was a little disappointed with my blow dry finish. I had told the stylist that I needed her to blow dry my hair with fullness and body but instead it was very flat ???? This was very important because I had an interview - I had to reschedule. Would someone be available next week to blow dry my hair how i initially wanted it?
Lovely salon and great service. I loved the hand massage and had a great shampoo. Kristie was my stylist. She gave me a fabulous hair cut and style. She is very professional, and does not cut too much, which pleases me. I will definitely go back to Kristie for my next cut. .
Andrea is great! She understood what I wanted and was very professional. Am glad I choose Josephine’s for my haircut.
I've been going gray since I was 19, so I try to stay with more natural products like Aveda when it comes to hair color and look for salons that use those products. After sticking with one root color for years I decided I needed a change and try a new salon. Isaac listened to what I was looking for and offered his own suggestions, which I liked because I know what I want, but I don't know how to get there. The result was fabulous and exactly what I was looking for! Will definitely be back!
I'm always happy when I leave Josephine's. The aromatherapy experience is what blew me away... then there is the staff and stylists who are always attentive and provide excellent service. I wouldn't go anywhere else!
I saw Janet and she was amazing! Love the salon, loved the experience, loved Janet.
DZ is an excellent stylist. I always have a great experience at Josephine’s.
Amazing place and excellent service. Thanks
Jae accommodated my late arrival and gave me a great haircut!!!!
Cut and style of simple hairstyle. No color. Stylist cut twice as much hair as she was asked to cut — AND I had to take scissors to my own hair to fix the fringe. Purchased product recommended by stylist. After one use, I learned that the product was not at all what I was looking for. Same story with a skin product. Shame on me for blind trust. Total spent: $170. This is unlike any other of my experiences at Josephine’s. Very disappointed and very sad.
I've been coming to Josephine's Day Spa & Salon on Eldridge for over 4 years. Nareh has always been my stylist and is wonderful at what she does. I can always trust her to keep me in style! I love that this is a "no-tip" salon...so you only pay what is quoted to you. That includes a relaxing hair wash, aromatherapy hand massage and your appointment with your stylist. It's a great salon and the owners really value their customers. I highly recommend.
Jae did an amazing job. I got some many complaints this morning.
Everyone was so kind and friendly. Great costumer service. And my stylist listened to my concerns and did an amazing job.
Such a wonderful place. Amazing color artists, fabulous management and staff, and, oh, the shampoo spa area...divine. These folks know how to roll out the red carpet for their clients! Highly recommend everyone to visit, and you will not be disappointed! Aldo, Jae and Jackie will make sure you leave happy and looking gorgeous!
What a great day at Josephine’s Day Spa with Nareh! She does amazing colour, and was lovely with her customer service... The staff, Jackie as well, was friendly and helpful....An excellent team...Thanks for a fun day??
Love Josephine’s salon! The service is always great as they have amazing stylists all around. The salon is new and they literally have the most comfortable chairs for when they wash your hair because it reclines. Kristy does my color and I have to be honest I messed up by not coming back to her a few times. I recently went back to her to do a color correction on me and she was understanding and amazing! Did exactly what I wanted! Go here for your cut and color!
Josephine’s is a very nice salon - I’ve always been happy with my cuts and colors and it’s an enjoyable experience.
Kristy is absolutely AMAzzzzing!! There are not enough words to describe her talent, skillset and knowledge when it comes to hair, especially color. After a disaster at another salon, I used a color remover on my hair which created more of a hot mess on my head. I had orange and yellow hair with a dark band around the middle. She seen it and didn't even flinch. Knew exactly what to do and then delivered a perfect fix. My hair is one solid, beautiful color again and feels healthier than ever! I loooove how it turned out! I first seen Kristy 2 years ago while living in Houston and she fixed some hair issues I had then. I live in Austin now. But with the most recent fiasco on my head, she was the only person I trusted and confidently knew could fix my hair, so a 3 hour drive to see her was nothing. So totally worth it! I'd drive across the state if needed for this girls skills! Anyone would be lucky to have her magic hands touch their hair. Everytime I have seen her she has gone above and beyond for me. She is highly recommended!! :)
The best customer service, very professional and friendly staff. Dara and Patricia are like family! I love seeing them, and I adjust MY schedule to make sure I have them for my beautification appointments. They make me a more perfected me.
I have been going to Josephine's for over 20 years. Every time I walk in, I feel welcome and made to feel special. All the stylists are great and Aveda products are the best!
I love Josephine’s and have been going to Svetlana for 12+ years now. Hand massage while your hair is getting washed and infused water, can’t beat it!
Very professional, gentle and friendly!
Svetlana was great! She was interested in the outcome of my style and she really knows her work. The place was nice and the staff was friendly =) Definitely recommended!
Michelle is amazing with color! She has a great balance of listening to her customers and offering suggestions which slightly stretch their boundaries, but still love! Vanessa offers the best head massage and wash in Houston! I love the fact tip is included...it’s easy, no fuss and when considering this, the prices are very reasonable.
I got an afternoon appt with Claudy for a 30 min facial. Plenty of parking, easy to find. Upon entry, I observed the salon to be super clean, organized, bright, open, and spacious. The check-in/out counter in the middle was weird and oddly set up. A little confusing, but I'm all for non-traditional set ups, so long as its functional and efficient. As far as I've experienced, the set up should be tweaked a bit, because its awkward and confusing as is. I was quickly greeted and guided into a bathroom/locker room/changing suite type of room. It was clean, stocked with amenities, and the lockers were newer and secure. I threw my junk into the lockers and changed into their robes and slippers. I was told after I changed to meet Claudy in the relaxation area. I guess I took too long changing because Claudy was already there to take me in to my room. Wish I could have reported back on this relaxation room, because walking past it looked pretty cool. On to the facial. Claudy was super sweet and receptive. She gave me a quick overview of what to expect, asked me if I had any requests on what to focus on, and got straight to work. Bed was comfy, temperature was perfect, dimness was ideal. Claudy worked efficiently on my face, fitting in some minor extractions, a facial mask, and a quick arm massage on top of the usual facial offerings. She had great pressure, nice technique, and the products she used did not irritate my skin. Overall, I was pleased with my experience, although I believe I need to come back for a longer service to report more accurately. If I were to give any criticisms, it would be that I wished Claudy took some more time to get all the consultation details. It wasn't until she started exfoliating me did I remember that I had been doing peels recently and was a little sensitive. Gonna give her the benefit of the doubt and say she probably would have asked if we had more time together. I also really hated the body lotion she used on my arms because it was SO RICH and did not absorb into my skin, very uncomfortable. But that's not her fault, Aveda products are used here and I am usually not a fan of their body creams - personal preference, nothing to deduct points from. Once done, she gave me her business card and I went back to change. I tried to tip but turns out this place is non-grat. Curious, I asked for a price list of services, since I'm sure the pricing will compensate for the tips. Turns out, they're also paperless so everything was online. I appreciate the environmental friendly, non-salesy business practices. Briefly skimming the pricing, they are on the higher end of the spectrum. But accounting for the tip-included-service pricing, Aveda line, the facility, and overall quality of service, I believe their pricing accurately reflects the service provided. All in all, a good experience. I will definitely be back as a normal customer to experience the whole shabang and report back.
As always, Josephine's is the best! Love the friendly atmosphere and staff. I feel pampered and love my stylist!
Lori Shipp has been coloring and styling my hair for probably 20 years. I follow her wherever she goes. Besides being a sweetheart, she is definitely a master when it comes to color. I am 65 and my hair is healthier than it was when I was 20. Choosing the right products is important in maintaining that health. She really knows her products. Thanks Lori. Marie
My husband & I thoroughly enjoyed our experience at Josephine's. The surroundings are lovely & the aromatherapy & the hand massage we received made us feel very special. Lily, our stylist, is a true professional. She took the time to listen to our concerns about our hair & advised us on what changes to make. She was very efficient with her time & we are very happy with the results.
I love this Salon and Janet is Amazing!!! Highly recommend you won’t be disappointed.
I went in for a “shine & sparkle” service and was booked with Joselinne. She was great. Kind, confident, great energy. I had a dark gloss done over a lightened pastel fashion shade, and my hair is definitely shinning! Relaxing & professional salon! Everyone I encountered at Josephine’s They are a non gratuity salon, so make sure to rate them here & on yelp :)!
I got my hair done about 2 weeks ago with Patricia, and I can finally say that I have found a salon and a stylist that actually takes the time to understand what I want done and one that I can trust. Thank you Patricia, I loved the way my hair turned out! Yall everything about this place is amazing, its clean, comfortable, super relaxing, and the staff is so sweet. Thank you to everyone that makes this place so great!
Andrea is nice and cut my hair exactly how I wanted it. Nice and clean spa! I’m not sure about my colour when it was touched up - which was super great of them to offer to do. It looks like fuzzy hot pink at my hairline at the front.
Stylists are outstanding. However, staff at the desk is usually not helpful. If you are an Aveda Pure Privilege Member and want to collect points for your product purchases, do NOT buy your product at Jospehine’s salon. Their system consistently has issues (connection doesn’t work, system is down, no paper in machine for the our privilege receipts, etc) so there is no way to check the points were applied correctly (especially during bonus offers). Staff is ill-prepared for how to handle it and management doesn’t seem to want to address/correct the issue.
Josephine’s Day Spa has excellent products & service. I have been a customer for 8 years. You will not be disappointed.
Jae is an excellent stylist. Very friendly and professional.
Hair cuts and more, in a welcoming and relaxing atmosphere - I just love it.
Had my first appointment with Lily, she was wonderful. Very happy, my hair turned out perfect. I’ll definitely be booking again with Lilly and enjoying the Josephine Day Spa experience. Beautiful Salon!!
I LOVEA Nareh, she is amazing. And Iove the Josephine's experience with the shampoo, scalp massage, hand massage, and everything. It is my eacape & pamper time.
Very friendly service from Nancy! She was very detailed and talked to me about what products work best for my skin. I also like that the gratuity is included in the face value of the service prices.
Great quality products, amazing customer service, wonderful experience every single time.
I got a 30 minute facial and I loved it! Nancy did a great job and my face was so soft after. I would def go back.
My favorite spa. I rarely stick with one but this spa is exceptional. My comfort is their priority so my loyalty is also theirs.
Adriana Mantilla P.
The best one in the Energy Corridor Area! Great massages, facial treatments and hair care. I
Love this place!
I went in for a facial with Nancy. Nancy took the time to analyze my skin and inform me of the type of skin I have and how to keep it hydrated. There was no pressure to purchase products, I did however purchase a toner since I do not have one, their products are natural. I will return for a facial with Nancy, I highly recommend her.
I always look forward to my hair appointment at Josephine's! The facility is beautiful and the staff is so welcoming. I love the complimentary aromatherapy and hand massage offered, as well as all of the Aveda products. My stylist Jae is awesome, he is definitely a master!
Booked a 30 min head, neck, and shoulder massage with Sara. Arrived 10 mins before my appointment, and I was greeted by the front desk receptionist. The salon was very beautiful and stood out from all of the other salons I have ever visited. I was quickly checked in and offered a beverage and chose hot tea. Not even 5 mins, Sara came out and introduced herself. She led me into a relaxing room, instructed me to removed my necklace and top, and we began in no time. Pressure was nice, however I wish there was a little more. I was way too relaxed and taken away by the ambiance of everything. The bed was warm and cozy and I loved every minute of it. I was a little sad it was just the head, neck and shoulders. Wish it was a full body! I shall be back! It was unfortunate to learn that the salon do not allow their workers to receive tips. I tried to tip Sara, but she informed me she was not able to accept my tip. I went ahead a booked my next appointment with her. I am excited to come back soon!
Everything was great except it was freezing cold.
Kim really tries to satisfy the customer. I can tell my choice of haircuts are some that she’s never done before and I can appreciate she shoots to get them as close as requested. I have been satisfied with each haircut. A 4 stars is given because she did cut my necklace apart with the clippers. It’s pricey and very valuable to me.
I am a regular at Josephine's. I go every other week for a massage and every 4-6 months for hair color and cut, Nareh is amazing! I have to say that this place does lack in customer service. I have had several bad experiences and have brought them to their attention. The employees that have been there a while know me and are very polite but the new ones need some training in customer service! Had another bad experience on the phone with "Amy" today, she must be new. I have noticed that the turn over is getting worse. I have seen a big change in the past 10 years and not for the best. I hope they figure it out before they lose all the good ones! They definitely have let the spa part of the business go down hill!!! Yasenia is fabulous but they do nothing to upgrade the spa department. Nareh was really good but now you can never get in to her and she has raised her prices!!! I had to find another place to get my hair done. I think Joesphine would be upset to see the full service spa place she built is now nothing but a high priced hair salon! Disappointing!!
Kristy is the absolute best!!!
Didn't have to wait at all, Jae is a great master stylist!!
I’ve been going to Jae for maybe the last 7 years-he does an excellent job! Myra gave me a great finish that will last for days. I have high expectations each trip to Josephines and they are always met or exceeded!
I’ve been to Josephine’s twice and have greatly enjoyed my experiences there. They go above and beyond a regular haircut & tip is included, which is nice!
I always love the facials with Nancy, she is the best at that. But this time I wanted to try the eyelash/eyebrow tinting and my eyes got very irritated and were hurting, they still are a day after and there is no color on either my lashes or brows. I have been going to Josephine’s for over ten years, I like all their services and the staff is very friendly, but I am definitely going back to my regular eyelash expert.
My daughter had a fantastic time today with Andrea, treated like a princess!
Awesome experience, everyone here was so warm and welcoming. Decided to cut my hair on a whim and they gave me an appointment same day, short notice. Kim who cut and styled my hair was great and did an amazing job! I really appreciated that she talked to me before she began to cut and see what I wanted done to my hair. She also checked with me while cutting my hair to make sure the length of my hair was okay. She really put me at ease when she did that, I was extremely anxious to cut my hair after not doing so for almost 2 years but left very happy and relaxed. Definitely coming back. Thank you so so much to Kim and all the friendly staff here!
Love the environment, and all the stylists that work here! Especially Nareh!! I have always left loving my hair.
Kamarin was amazing as always. The rest of the staff is always so friendly and helpful. I drive from Sugar Land because this place is the best.
Andrea Marie Searcy B.
Came for a 30 minute facial!! Omg the service from the time you enter is great. The salon is nice and clean and organized!!! Change to robe in a well kept and clean restrooms! The lady whom did my facial was extremely nice and pleasant! She told her time and explain the processes and give advice to take care of my skin at home. The spa smelled great . I have already made my next appointment!! I am a 52 years old lady working to keep great looking skin!!!
Kamryn is amazing and takes good care of me. The entire spa staff is warm and friendly and always makes me feel welcomed.
Great service! Been going to the salon for many yrs now, never have I had a bad experience. Dara/Simin are both great if you would like a Brazilian/bikini wax. Very professional! On my last visit even the receptionist was great, she even offer me a couple of samples of their lastest products. Definitely a 5 star establishment.
Love the new 30 min neck/shoulder/back massage option you can now get here! Yesenia is amazing! She was determined to get all the knots out in my shoulders...and she succeeded!! Will definitely be back! Beautiful salon too!
I totally enjoyed my visit to Josephine’s Day Spa. I am from out of town and came to Lorie with a messed up hair cut. She made it look fantastic!! I will make sure to get an appointment with her again when I come back to Houston.
Massage with Yesenia was so good. Worked out my knots and helped my stress... definitely recommend!
Treated like a queen from the moment I stepped in to the moment I left. Incredibly relaxing environment.
They are the best!
Very friendly when I made appointment. When I got there the girls at desk greeted me promptly & were friendly, got me a drink and Introduced me to my stylist, who took the time to consult with me before I was escorted to get shampooed. While being shampooed another lady came to provide aroma therapy experience where she moisturized my hands with hand message. Then I got my hair cut and styled. I was going to tip but they said the did not take tips, so I purchased some Aveeda products to go with my hair cut I loved. Thank you Josephine’s Day Spa and Salon.
Janet did a great job on my haircut. She was patient, answered all my questions and offered various suggestions and tips for styling that worked out perfectly for the cut I wanted. She made me feel comfortable and confident with the changes I wanted to make with my hairstyle. We cut about about 7 inches off and I’m so happy with my new look! I highly recommend her. I’ve been a customer at this Josephine’s Day Spa and Salon for years and it is always well managed, clean and staff is very courteous.
Thank you Jae for an amazing boy’s cut, Ethan loves it.
While the salon is modern, clean and Everyone is very professional, and their prices already include tip! I return regularly because everyone from the reception, the hair stylists, to the management, are so kind , welcoming and friendly! For being in such a large city, I feel like I am going around to my “best friend’s house” for a chat, a laugh and a great hair style !
Svetlana is great, she is always very welcoming and does a wonderful job with my hair. She even takes time to teach me how to properly use my curling iron to get the girls I want! Definitely recommend Josephine's Day Spa and Svetlana.
Alea was very sweet, took into account my last experience at another hair salon to make me feel comfortable with coloring my hair again. Was thorough in asking questions to make sure I was happy with the end result. She did an amazing job. I’ve gotten so many compliments on my hair!
From checking in to checking out, the staff at Josephine's makes my visit a very pleasant experience.
I appreciate the efficiency and great customer service of the salon. My stylist, Jae, is always on time and does a great job, excellent color and cut. He listens as well as give recommendations. Always enjoy my appointment experience,
Love the highlights Michelle gave me .. it was my first time working with her and I am very satisfied and getting a lot of good comment for my hair Thanks Michelle
Had such a great experience at this salon! Annie toned my hair and was very kind and gave me exactly what I wanted! I recommend scheduling an appointment with her! the salon was gorgeous so it really gives you that experience. The story behind it is beautiful too! I seriously had a great time, and I found the prices reasonable (pretty much the same as Ulta Beauty) for what you’re getting.
David And Lisa P.
I’ve been visiting Josephine’s for many years and have always enjoyed their services and Aveda products. I was there just yesterday for a massage and can say hands down- THE BEST MASSAGE- I’ve ever received was from Yessenia. She asked me several questions before beginning and along with the rosemary mint aromatherapy, it was nothing short of amazing. I also received a thoroughly relaxing facial from Nancy; she was very professional & informative. As usual, I LOVED my experience and will keep coming back!
I have wavy/curly-ish hair, Chelsea always does a fantastic job! She listens to what I’m looking for, and hits the mark every time. Lovely, friendly atmosphere and excellent service overall! Price for cut and dry was very reasonable, this will definitely remain my go-to place ????
Michelle is a magician with color; she is gifted! Josephine’s has amazing spa services, too. Even the people who wash your hair take care to ensure you have a soothing, restorative experience.
Bryn Porter D.
I went to the Rice Village location and saw Isaac. He was great and my hair looks fantastic. I love my hair cut and the styling. I also liked that he was fairly quick. The no gratuity policy is a big bonus. And I thought the women's cut price was very reasonable especially compared to another salon in the Village that I think is over priced (Beautique). I highly recommend to everyone and already mentioned it to some friends.
I have been a regular customer for hair color and hair cut.. they had a good staff earlier but from last couple of times I have been very dissatisfied with the services .. the hair wash they give after the color was pathetic .. There is always some color left in my hair which gave me itching the next day.. my hair looked dull and limp..
Greeters at front desk are always friendly. I love how gentle Dara is with my leg waxing and underarm waxing. She is gentle and explains the procedure as she is working. I also have my monthly massage done there and Yessenia is the absolute BEST! I just hate when the session is over. She is very firm and methodical with her strokes on my back and neck. I always feel like a healed person after her fingers are done with me. I highly recommend both professionals for their respective services offered. But, don't take my word for it! Try them and see for yourself!
Janet gave me perfect Haircut! Color looks fantastic. Very happy!
Rose Marie P.
Accommodations are great from start to finish. Enjoyed the service from shampoo to actual hair cut and style by Lorie. The renovated facility is an added perk. Definitely will come back.
Michelle, my stylist, really understood curly hair. I knew I was in good hands when she mentioned curl pattern. So if anyone wants someone who will respect their choice to be natural, go to Michelle. She did an excellent job and was extremely professional. The shop was clean and everything ran smoothly.
Always a great experience! I always look forward to getting away to get my hair done. Friendly and professional atmosphere, always a job well done! I went in to get my hair washed and rough dry and it was worth every penny! Thank you Bijou ????
Kim did a lovely cut on a shorter restyle for me. I was a little apprehensive as she didn’t look very stylish herself. But don’t judge a book by its cover, eh! Not a great blow dry tho so I wasn’t thrilled. I have wavy / curly hair so I asked for a straight blow dry, which she couldn’t really do. She can work on that since she’s new and probably still learning. Overall I think it was a reasonable attempt but I won’t rush back.
Thanks Josephine's. I leave here feeling grounded and cared for! Kristy is excellent and very talented. I book ahead for sure ???? Update: Aug 3 2019 - still loving my girl! She's so talented and my friends say she makes me look like the picture I show her LOL
Janet was professional and simple wonderful! The place is relaxing and the stuff is polite and helpful. I greatly recommend Josephine’s :)
BEST HAIRCUT & STYLE EVER!!! I had my hair done just 2 hours before going into work. EVERYONE, co-workers, clients and management all commented on how beautiful my hair is. KIM made me look, and feel!, like a million bucks!
I love Josephine’s. Simin does a fantastic job.
Tondra was excellent! She carefully and and kindly scrutinized every detail of her work until she had a gorgeous final product! I am thrilled with my new cut and have already received tons of compliments! Thank you, Tondra!
I get my haircut with Lorie. She is not only talented at what she does, she also gives out great advice! ????????
Joselinne was very sweet and did try her best, however, even with all my directives, my blowout was very average. The best blowout I have had is with Annie, who is a 5 star!!
I came In to get a bad haircut fixed that i had received somewhere else. Jae was absolutely amazing. He performed magic on my hair and got it fixed !!
Love Lorie, Consistent, reliable, and wonderful!!! The Best!!!
This salon is incredible!! I felt completely pampered and taken care of at such an affordable price. I was honestly shocked at all the extra perks they give (hand massage, scalp rub, etc) and my stylists were all so friendly and knowledgeable. This will definitely be my go to hair salon.
Simin did an awesome job with my facial! It was so relaxing and my skin felt so amazing afterwards! I would definitely go back to her for a facial!
Very professional, nice salon, great value!
Dara delivers an awesome facial. So relaxing!
Svetlana’s been my great hairdresser for about seven years. She’s an amazing hair stylist who knows how to keep me looking nice and feeling like I’m always having a “good hair “ day! She likes to laugh and makes me feel happy, too. I recommend her.
Chelsea did an amazing job. My highlights look so natural! I’ve been referring all my friends and coworkers.
I am very pleased with my dry haircut for my naturally curly hair by Kamarin. (A special request of mine.) I had received a kind reminder text from Josephine's, that it could be time for a visit. And from start to finish, it is 5 star treatment at this Salon.
If you want knowledge and stupendous technique you MUST see Dara for a facial. You'll fall in love with her and the facial :)))
Ana L S.
On June 28 I went for the first time to Josephine's Day Spa and I was very satisfied with my overall experience: from phone reservation, greeting upon arrival, waiting time (minimal), massage by Yesenia was excellent, checkout, after service follow up and future offers (coupons). Kudos Josephine Day Spa! Is been years, literally years, until I could find a good spa in West Houston. I used to lived inner 610 loop and really liked my spa, but after moving I couldn't find a good OVERALL spa (I found good therapists, but terrible waiting time or no greeting at all, or other flaws. I will definitely come back regularly to this spa. Thanks again.
I called last minute on Friday for hair and makeup appointment and was easily accommodated. When I arrived I was surprised by how beautiful the salon looked and how nice I was welcomed. My makeup was done by Claudy and I have to say that she was very personable and she even gave me a few makeup pointers. I loved my makeover and I received many compliments on my makeup that day. I also had the privilege of getting my hair done by Bijou and she was also very nice and fun to talk to. My curls lasted all day and I felt so beautiful. Overall I felt like a queen at the salon with a mimosa in hand and a wonderful team to get me ready for my moms wedding. Thanks again ladies!
Beautiful salon. Very cool vibe and excellent service! I was thrilled with my haircut and style by Jae. I will definitely be going back.
Janet was awesome. Great and informative consultation; she really made an effort to understand what I wanted and communicated it back to me in a way that kept us on the same page. I also really appreciated knowing she took time to research the color/tones I wanted, on her own time. I already made my next appointment to see her.
I called to make appointment for my brother wedding for 4 people. But the person whom I knew was no longer there. Therefore, I made an appointment to come in for makeup sample application before the date to see how the new person dose. She was a very nice person but she thought it was for consultation. Consultation for make up means nothing without sample application. We set up another time assuming it is free. I received a phone call few minutes after I left the salon and the girl on the phone said that its not free $35 for eye $65 for full face. That dose not make sense, why I pay full price for sample makeup. So I canceled the whole appointment as well as for all for the wedding.
Tonja did an amazing job fixing my pixie cut! She really listened to me and what I wanted. Tonja is brilliant with short cuts and a master with a razor. She made sure all my stubborn areas laid perfectly so I don’t have to glue myself to the mirror for an hour every morning. The salon itself is very relaxing and the staff incredibly welcoming and helpful. Going back next week for highlights and maybe even some eyelash extensions. Highly recommend Tonja and the salon itself.
Massage was amazing. Only reason I didn’t give it 5 stars was there was a lady next door that I could hear her entire conversation for the first 30 minutes of my massage. It was very distracting and took away from the “quiet” relaxing environment. Wish walls were thicker to prevent that.
I finally found a salon I love! Janet was wonderful and cut my hair exactly the way I wanted it. We were rushed for time (it was my fault for being late) but she went above and beyond to get my hair perfect before the end of my appointment. I will definitely be going back for the long haul and was so thrilled with the kind treatment and great service
My two favorite women at Josephines on Eldridge are Svetlana, my amazing stylist and Yesenia, my amazing massage therapist. Both of them not only make me feel pretty, and relaxed but they also make me feel like a new woman! THANK YOU LADIES! Cynthia Barrancotto
I have visited Josephine's Spa @ Eldridge for many years. The personnel has always been polite, professional, knowledgeable, and add a special touch to their service. Recently I had a facial with Dara. Dara who creates a relaxing atmosphere, knows the procedure; knows the products; and gives valuable advice. Jutta Ahmed
Love going to Josephine's and Michelle is awesome!
Josephine's Day Spa & Salon is an amazing place to get a haircut at. They shampoo and condition your hair as well as give you a hand massage if you would like one. Personally my favorite stylist there is Dz, but I have had other stylists do my hair and they've all been great. I also got a facial there by Dara and she was excellent. My acne went away the next week thanks to her cleaning. Josephine's is one of the most relaxing places I've been to and I think that everyone should at least take a visit.
Ana Ruiz R.
LOVE this place! First class treatment from the staff, my hairstylist, DZ is great and knew exactly how to give my hair it’s life back. I will definitely return and definitely recommend.
Nareh was great, she has a comprehensive understanding of my natural color and what I’m trying to achieve. I have been a Josephine’s customer for more than 10 years. Recently there have been some changes to staff, and some things have fallen in the cracks. That being said, every one deserves setting time. Josephines is s wonderful place and I will keep going back.
Nancy was patient and provided quality service.
I absolutely LOVE, LOVE my hairstylist Michelle!!! I moved to Houston two years ago and was very nervous about switching stylists. Michelle was very highly recommended to me by a friend who knows how particular I am about my hair. I remember calling Michelle and asking her if she would be willing to speak to my hairstylist from Austin so that she could explain the treatments and color routine for my particular hair. I have my hair done every three weeks because it grows so fast and because of that I have to be careful that it doesn’t get damaged. Well, Michelle did more than just speak to my hairstylist in Austin. Aside from her warm welcome on the first day I met her, Michelle shared with me what she could do differently not only to minimize my time spent at the salon, but also save me some money. Michelle is a true color artist and a master at her trade. I always receive so many compliments on my hair color and style. Her work is amazing and her personality is so beautiful. I love her attention to detail in everything she does and I know you will too.
Nancy was excellent... am going to come every 3-4 weeks! Thank you Nancy.
Love this salon. The second you walk in you're treated like royalty. Everyone is so nice and Lily does a fabulous job with my hair!
Lucy Dianne D.
Very talented stylists, no tipping, worth every penny! You get what you pay for, if you want quality, go here. Such a nice, pampering experience every time. You won't be disappointed.
So relaxing!! I wasn’t expecting it to feel like a spa day, but for a very reasonable cost, I was pampered :) I’d go just for the scalp massage to be honest
I had a wonderful experience with Michelle. Firstly she cares about the quality of your hair. She took her time with you and makes appropriate suggestions based on the condition of your hair. She is an amazing stylist and colorist. I highly recommended her. She does beautiful work
Perfect hair cut as always, thanks Jae
I was very happy with my first visit to Josephine's. The salon is clean, well designed and uses top of the line equipment. It was easy to make an appointment, and they were able to get me in with 24 hours notice. They provide all the services one would expect from a high end salon, including hand massage during wash, which makes it a very relaxing experience. Dz was my stylist and he did a great job. He's been doing hair for 15 years and his experience really shows. He took his time and had an attention to detail you don't always see. I've already scheduled my next appointment, if that tells you anything. If you're looking for a new stylist, I can't reccomend Dz enough.
Love my haircut. DZ was great . Salon amazing
Appointment with Svetlana on Sunday was great. However I had appointment for Saturday. Once I came for the haircut, I was told that there is no appointment for me. This is not first time. Not sure why, but it is annoying to make appointment around schedule and when you arrive you are told that actually you don’t have appointment. For Svetlana 5 stars. For management 0 stars.
I have been taking services from Josephine’s over six months now. My every visit has been rewarding. The front staff is polite and flexible about needs while scheduling appointments. In-spite of no-gratuity organization, they provide comfort and care beyond the service asked for. The stylist are talented and suggest various options customized to you. I am definitely thinking about expanding my line of services I have been taking here so far. Overall a great salon. I would highly recommend it!
This was the best haircut I’ve had in years!! Svetlana did an amazing job and created EXACTLY what I asked for!!
This is a wonderful place! Im always excited to get my hair done. Kim does a fabulous job with highlights. The staff are all very friendly. Vanessa makes I feel incredibly pampered when i visit. Thank you everyone for going above and beyond to make me feel special and look good.
Jae did an amazing job on my daughters hair. The cut and color are absolutely beautiful! ????
The staff and services are EXCELLENT at Josephine's!!! Lorie is the BEST!
I love my Keratin treatment by Bijou. She is always pleasant, prompt and professional.
I got my haircut here for the first time with Janet. She was AMAZING! She made me feel right at home. Janet took her time to listen to me and cut/styled my hair exactly as I envisioned. She did such a great job. Very professional. I highly recommend you see Janet. The salon staff was also very nice and attentive. Thank you!!!!
I've been going to Josephine's for 3 years now, and I love it. Jae is the best! Haircut, Balayage, everything. The staff in Josephine's is very nice. You get treated great here!!!
This is a great salon! I have been seeing Nareh for 2+ and love you. She pays great attention to detail and I always leave with a happy, beautiful head of hair.
If you are looking for an experienced hairstylist on layered haircuts Lily is the best! Just take her a picture and she will do magic! I found her 2 years ago while looking for someone to do layers on my straight hair (not anyone can cut layers/texturizing). I recommend Lily100%, you will not be disappointed! You can find her at Eldridge Salon!
A facial with Simin is simply the best!
Michelle is the BEST colorist EVER!
Maria Woolgar B.
I’ve been going to Josephine for a long time and have always been happy. but this had been a VERY DISAPPOINTING experience. My eyelashes look horrible and she took a very long time to do them. I’ve been doing my eyelashes for over 7 years and this has been the worst time for sure Im very sorry for this review but it is the honest truth
I have been to Josephine's Day Spa twice, first for a cut and just yesterday for highlights. My stylist, Janet is wonderful!! From the minute I walk through the door, Janet's full attention is on me, taking the time to understand what I want and both times exceeded my expectations. My hair looks and feels better than it has in years. They're also a Aveda Salon and I love their products!
Janet was very nice, very informative, and extremely helpful. This was my first time getting balayage and she walked me through the process. I have dark brown hair and I want to get to a blonde. She helped me understand how it would take a few sessions and told me her goal was to get me to a warm caramel color. It looks absolutely beautiful. I couldn’t be happier with my results!!
Jae was awesome. He personalized my experience and completed my haircut and style exactly how I hoped for and more. I walked out loving my hair. This first time experience was beyond my expectations from comfort, friendly service, to the outcome. The only reason I give it four stars was the price. I choose this salon because they participate in Locks for Love and I should have asked for pricing. But, it’s the second day and I am still loving my hair. Thank you Jae for a wonderful experience.
DZ was amazing! Love my new Do!
Always excellent service from all of the stylists!
Excellent service!!! Anthony did great job, he set my hairstyle beyond expectation. Thanks!!! Definitely recommend this place.
Had the most wonderful haircut with DZ, could not recommend enough! A very personable experience with an amazing haircut to boot, will definitely be back.
Love my Addy! She makes me feel beautiful every time!
I had a very nice and relaxing massage with Sarah. Highly recommend.
M M L.
Christy is best Master Stylist in H-Town. Plus. Other amenities- worth the trip.
(Edited) Wasn’t too happy with my haircut but what really upset me is that when I attempted to express my dissatisfaction to my stylist, she completely ignored my feelings and just kept saying “do you want me to spray some hair spray?” Is that like some Josephine’s script/lingo for “appointment is over - get out of my chair”??? She literally just pretended to not notice I was upset and unhappy and suddenly got ultra defensive and curt with me. I felt extremely invalidated and disrespected as if I’m supposed to just love my hairstyle, fake a smile, and leave. I don’t think it would’ve been too much to ask for her to say, “okay, what about it don’t you like, maybe we can make a few tweaks.” It would’ve taken her like 10 more minutes of her time. Instead, she got very quiet and cold and just made me want to just hurry up and leave. It was such an awkward and uncomfortable situation that could’ve been avoided had she thought I was worth spending the extra 5 minutes during my very rushed “consultation” to make sure we were on the same page. I only have a few free hours a week away from my toddler, and I’m sorry they were wasted on such a negative experience. No doubt this is a good salon or they wouldn’t be in business for so long or have so many positive reviews, but after my personal experience, I’ll be going elsewhere.
THE BEST SALON in Houston, Texas...Period! DZ and Michelle are Awesome and both true specialists when it comes to professional hair color and cut. This salon is unique and beautiful inside with a truly uplifting environment.
I had the 1 hour facial and eyebrow maintenance and tint with Simin. Her facials are sooo relaxing and my skin incredibly soft. I absolutely love to pamper myself at Josephine's on Eldridge.
Chef Claudia A.
Sara and Claudy were amazing!! If you are looking to find a place to relax get a massage and or a facial. Josephine’s Day Spy & Salon is the place to be. The place is clean the team up front are professional and welcoming. I recommend it.
The salon is beautiful and my eyebrow wax was great. She could’ve taken off a little less. Although the employees there are probably asked to always offer products to sell I don’t enjoy being sold to every time I go to the salon.
I've been returning to Josephine's since day 1! The service you receive from each associate is great! The professionalism and kindness of each person there will make you feel so welcome and good. Your stylist to the person that greets you is warm and understanding that you are there wanting to look your best! In my case, I've been seeing Lori for years but if an emergency comes up and your normal stylist isn't available, you can rest assure that any stylist available is going to work to give you what you want. I know when I leave Josephine's I'm going to be thrilled with the way I look and not be running home to restyle or change something! Please visit if the you haven't already.
Moved back to Houston and was looking for a new hair salon. Someone at work suggested Josephine's. It's definitely my go-to salon now. My stylist was incredibly nice and made my hair look amazing. I got a balayage and will definitely be going back in the future. I've already recommended it to a ton of people
Got the brows right with Simin - the best!
I always have fun with Narah, Jae and Darrah. My hair and brows always look great.
Ive been going to Josephines for years. I have always had terrific service from ALL the staff. ??
As always Nareh was knowledgeable, professional, on time, and friendly. I have been going to her for extensions and hair color for about 6 years and I don’t Know what I would do if she ever left! She is always willing to squeeze me in and takes the time to help with scheduling. I appreciate her so so much! She is honestly one of the nicest, hardworking, most genuine people I have ever met! ????
Very friendly atmosphere. EdcellExc service! Will be returning!
The service and hospitality was great. However my daughter was not satisfied with the result of the colouring. Even though it was done with care and ended up looking quite decent, it was not what she was hoping for after showing an example picture and having agreed upon it with the hairstylist.
It was my first time to Josephine’s salons last Saturday! Sad to say, I don’t keep up with my hair maintenance as often as I should but it’s hard to find a GOOD salon and an even better stylist. I booked an appointment with “whoever was available” but preferred a master stylist. I wanted a cut that I have envisioned for years but no one ever got it right. My appointment was booked with Janet who, come to find out, was new to the salon as well! I simply told her “I am the worst with my hair and I’ve never been good with it, but this is what I’ve wanted”. Well, she exceeded my expectations and I am still getting compliments. I love the Aveda product she used, which I bought. I usually cut my hair every year or so (as I said, terrible at maintenance) but after this visit, I will be back and I’ll be back to see Janet! Ps. I’ve never felt so bad about not being able to tip, as truly, she deserved it.
Great service, lovely atmosphere, and Chelsea L. Is excellent for both curly and short styles!
Karen M J.
Always a great cut and style with Michelle! She is warm, friendly and caring! Always a treat to see her!
First time coming here and by far the best salon ever! I have been to many places for haircuts but never have I received such exemplary services. When I called the salon inquiring about coloring my hair for the first time the receptionist was very helpful. I was set up with a consultation w/Janet. ( I called other salons in the area and got vague responses and they were not very informative ) When I went in the first thing I noticed is EVERY staff member greets you with a smile and hello. The establishment itself is quite big and kept exceptionally clean. The consult went great , all my questions were answered and the stylist was very knowledgeable and easy to talk to. I returned a week later for my appointment and I was not disappointed. I was nervous about the coloring because as I stated it was my first time but I was put at ease by Janet. She went above and beyond and exceeded all my expectations. I have never got a haircut which turned out 100% the way i wanted before now. I am so very pleased with how the color turned out and can’t wait to come back !! Definitely will only be coming here for all hair appointments and recommend anyone looking for a new hair stylist to go see Janet!
I’ve been going to Josephine’s for years! Absolutely love going in! I give it 5 stars for cleanliness, service, and customer satisfaction. Patricia is the best color expert I know, and I always leave feeling my best. Highly recommended.
It was my first time at this salon and it was great!! I saw Jae for a haircut and he did an amazing job!!!! He cut and styled it exactly how I imagined in my mind. The staff was super polite and helpful. If you need a good cut I definitely suggest Jae.
Beautiful saloon, welcoming and friendly people....Patricia is amazing. She can turn any hair into a beautiful masterpiece!
I have been visiting this salon for over 3 years and the service is outstanding. Svetlana is a very talented hair designer who is both friendly and professional. She manages her time wisely and that translates into my appointments starting on time. I recommend this salon highly as they provide excellent products and services.
I love the salon since they use Aveda products and the staff are very nice. They always greet you walking in, offer you a drink while you wait and never push you to doing something you don’t want. When I leave after my service, I always feel relaxed which helps having kids and needing some alone time.
Michelle and DZ, always the professionals. Great job as always and every time. Thanks guys.
Love this salon. Nareh is so sweet and always leaves we with the best cuts.
Great service and ambiance! Nareh is amazing. She listened to everything I wanted and did exactly what I asked. Beautiful cut & style. She did a wonderful job getting the yellow out of my highlights, which were previously done by another stylist at an unrelated salon. She also did highlights for me and they turned out great. My hair did not fry, which is very important to me since I have fine hair. I highly recommend her services. Everyone at the salon was so nice and attentive. A+ service!!!
I’m a long time Josephine’s client—+10 Years. Love the ambience. Of course, Lorie is the best! Value her skill and opinion for my cut and color. Glad they came back after Harvey ????
Addie is so friendly and easy to spend an hour or more with. The shop is clean and treats clients very well.
I have loved going to Josephine’s for a couple of years now. The service is great and the stylist always take the time to understand what I am wanting. Highly recommend!
I have been going to Michelle for 10+ years; she is amazing. The staff is always so courteous and the end result of each experience is always superb. I could not recommend this salon more!
Jae is amazing with my boys! They always leave happy as do I! The haircuts are stylish and easy to maintain.
Went in for an aveda customized massage and Yesenia was just amazing! Left my back feeling like new!! I will definitely be coming back, next time with my husband!
This is the best salon in town and Jae is unbelievably talented! He completely transformed my hair exactly how I wanted it! My family has been going here for the past seven years and we will never go anywhere else!
Friendly and clean and good price. I especially like that they all have their specialty and you pay according to that. Instead of one does it all policy. I love the fact that there is no tipping. I also love the aroma therapy which is of course embedded in the price.
After having my first child only 3 months ago I needed a major pick me up as a new mom...Michelle and the team at Josefines did just that!! Michelle colored and styled my hair to complete perfection and when I saw myself after it brought me to tears!! Josefines and my favorite colorist and stylist, Michelle, brought me back to life! Thank you all so much for making me feel pretty again!
My mom loves getting her massage at Josephine's. She ends up looking so relaxed after her massage. Also the hairstyle Jae did for my sister really suits her and everyone in her school loved it.
Isaac was fabulous! Love my new color. His personality is The Best!
Ride Of The V.
Always a joy getting my hair done here. Kim is amazing! We have been going blonder and and blonder with my hair each time. My it’s never looked and felt healthier and the color is perfection!
Love this salon! They care about your experience and about what you want to achieve with your cut, style and color. It has that Aveda holistic environment that just feels good to be in. You get the quality of a high end salon with the bonus of cleaner ingredients. The cut and color is on trend.
Every time I go Vanessa does a wonderful job on my color and also hair cut I would highly recommend her and Josephine's day spa it's a pleasure to be there.
Both Vivian and Svetlana were fantastic doing my makeup and hair for my wedding. It was perfect for what I was looking for and lasted all day.
Went for a facial. I think air conditioning is off. It was too hot in the room. Facial was also not that great.
After a very stressful week it was nice to get a wonderful scalp and hand massage and a color and cut. I trust Kim completely with my hair. When I ask for a trim, she gives me a trim unlike some stylists who don't listen to your request. Josephine's is not inexpensive but sometimes it is so worth the expense!
Everyone try the Aveda body polish with Yesenia. She pays attention to detail and does an excellent job. Thank you Yesenia.
Maribel G. S.
Good service and friendly atmosphere
I had a balayage and perfect toner by Chelsea L. I’m so happy with the results. She was amazing. I will definitely recommend her and continue seeing her. The costumer service at the salon was just as great!
So professional! I’ll be back!
Always a pleasure. Staff is very courteous. Kim, my stylist, is wonderful and I have been seeing her for many years.
Andrea colored and cut my hair, She does wonderful and the only one That has been able to give me the style I Wanted,
Had a haircut with Jae, he is absolutely amazing, Love the technique he using... definitely going back
Chelsea is so fun! Loved every minutes of my haircut.
A visit to Josephine’s is always a delight! Everyone is kind, service-oriented, I’ve never had a stylist that didn’t do a great job, and all the extras the salon makes routine (hand massage, head massage, beverage) make a big difference.
Over priced and HORRIBLE outcomes! Don't try to use Groupon here. They allow you to use it and charge WAY more for extra things you don't ask for. I originally paid for highlights and received balayage.The stylist was not able to cut my hair the way I requested. My hair looks like a DIY kit gone completely wrong. Total spent once everything was factored in was $250. Will NOT go back! Beware! I WILL NOT RECOMMEND THIS PLACE. UPDATE: The reply to my review, requested I email the manager. I did. Danielle has NOT responded to my email. This place does not care.
Kamarin is amazing! She is so BA, edgy and daring. Love Josephine's staf, products and results.
I’ve never had a balayage I liked until I saw Michelle here!! And every time I’ve had a haircut, it’s been the best ones I’ve had! They are amazing no matter what you need done!
First visit to the salon with Michelle. She gave me the best haircut and style I’ve had in a while! So excited to have this salon and stylist so close to our house!
Sarah did a great job of helping me relax, and she worked on a problem area of my back and I left feeling great!
Kristi and Dara are awesome! I have been going to Josephine’s Day Spa for years and their service is great. I highly recommend it.
Very pleased with my hair cut Thank u
**UPDATED 5/2** After Nareh’s service, I couldn’t be happier with this salon!! Absolutely the BEST customer service I’ve received at any salon in Houston, VERY reasonable price, and an absolutely excellent turn out in my color!! SO happy I’ve found a salon I can trust, AND works with my work schedule! I will lost definitely be back! Thanks to Nareh and all the friendly staff! Went for a consultation with Nareh after a different salon in the area did a horrible job on my color, and she could not have been more professional and sweet! I’m very excited for my upcoming appointment with her. She was upfront with me about the results I can expect, the method she is using to get me to my desired tone, and the price! I will follow up on my review after my appointment, but I am very optimistic just following the consultation!
My first experience with Josephine’s was wonderful! Dz listened to my ideas and was able to deliver the style I requested. His passion and artistic abilities were obvious as soon as he got in my hair. We shared the same vision and I couldn’t be more satisfied with the end result.
Always an excellent experience. Thank you!
Today it was my first time at Josephine's (Energy Corridor) where the super sweet and extremely talented Patricia did my color, cut and style. I felt at ease and trusted her from the get go. She totally got what I wanted and did an amazing job. I loved the ambiance, the attentive customer service and the very relaxing shampoo area with aromatherapy and hand massage. Highly recommend her and this salon for a true 5 star experience.
My daughters hair and makeup is perfect for her senior prom! Thank you for making this day special! We Love Josephines Salon.????????????
I had a great experience with Nancy. Can’t wait to go back again.
Beautiful spa with amazing service. It was my first time visiting and saw Jae. He cut off a foot of hair and gave me the cutest pixie and color, with little direction from me! I'm really glad a trusted my locks to him. I couldn't be happier with his work, personality, or my entire experience.
Sara gave an amazing message. Will definitely request her next time and recommend the spa and her to all my friends. Lydia Harlacher
I was disappointed with the service and my experience at Josephine’s. I made the appointment based off of many recommendations and expected more from a higher end salon. My sister had gone the day before and raved about a hand massage that she got while hair was being washed/conditioned. That service was not offered to me. My stylist did not cut my hair how I asked her to and she did not style my hair after the cut. The service and cut was what I could have gotten at a SuperCuts or a chain hair cut place in any strip center. Over priced and horrible cut.
Jae does excellent work, very talented stylist..I've been going to him for 5 years, reccomend him 100%. I would Not reccomend purchasing Aveda products here, it is strictly No return policy, and if you try to return them, you are publically humiliated by several of their male employees..I was totally Shocked.. I come here Only to have the hair services with Jae.
Lorie is the best! Cut, color, highlights, style— all excellent and have been that way for the approximately 15 years she has been my stylist!
Lisa Van H.
I purchased a Groupon and was not permitted to use it on my color because they booked me with a master stylist. There was no mention of this exception when purchasing the Groupon. I did, however, have to book Monday through Thursday, which I did even though it was very inconvenient. Now I’m stuck with a Groupon that I won’t use because I have no plans to go back. There were other issues which will require a phone call to management.
Just what I wanted.
Nareh is wonderful!! I've been seeing her for years. And Andrea did an amazing job blowing out my thick, wavy hair (which is no easy task).
I cannot recommend Josephine's enough. Josephine's provides a level of service that is rare these days. They do not over-schedule because I have never had to wait even 5 minutes for my stylist. The early weekday morning appointments are really convenient, and the wash with aromatherapy hand massage is a very nice touch. But most importantly, I found Kristy by pure accident. I arrived for my 8am appointment a week early because I had the date wrong. They didn't just send me away. Instead they found a stylist who could squeeze me in on a minute's notice. Kristy agreed to cut my hair even though she had another client she was working with as well. I am so happy she did, because her cut is probably the best haircut I ever had. I went back to see her a couple of weeks later for full highlights. I am convinced that she is the most talented stylist I have been to. Do not even hesitate to make an appointment at Josephine's. You will not find another salon like it.
I began as a client with Michelle 4 years ago. From both a professional and from a personal standpoint, she is incredible. She’s definitely the best colorist/stylist I’ve ever had. I have loved my hair color and my cut every single time I’ve been to see her. She took the time to get to know me, and she makes decisions that fit me best. You will never find a better stylist for sure, but she’s an even better person. So blessed to know her and to call her a friend.
I used to live in the Energy Corridor in 2013 and was going to Josephine's, specifically Kristy, for haircuts and highlights. I moved back to Houston recently, and even though I don't live that area anymore, I drive all the way from the Heights to get my hair done by Kristy. She is an amazing hair stylist and extremely knowledgeable and professional. Also, since it's an Aveda salon, you know the products are actually good for your hair. I love that they give you a complimentary aromatherapy hand massage while you're getting shampooed too!
Great massage! Love the relaxing atmosphere
Always very welcoming! Great service by Christy and Yessenia! Easy check in and out!
I got my hair dyed for the first time and Kim did a great job. My hair looks natural and now has dimensions. Everyone at the salon is friendly and welcoming I would recommend this to any friend looking for a great new do!
Michelle has been cutting my hair for 14 years. Every time, it is flawless. Not only is Michelle spectacular, the entire staff is incredibly welcoming and makes you feel like royalty. Do yourself a favor and make an appointment with Josphine’s Day Spa. They are one of a kind.
I absolutely love this place!! The atmosphere is sophisticated, relaxed & friendly. I see Jae, who is amazing, but I haven’t seen a client there with a bad cut, so I expect all the stylists are good. I think the no tip policy is great, too! I tell anyone who will listen this is the place to go!
Jae was amazing!! I did not have my hair blown dry so I have not comment on the other person on this survey
Kristy Monin just makes my life better and better every time I see her! My color and cut is always perfect and sassy and makes me feel 10 years younger each time! She is amazing! Thank you, Kristy!
I have been looking for a salon in the area for far too long. My stylist is in the Galleria and the commute was no fun. I visited Yelp and found Josephine’s Day Spa. I loved it from the minute I walked in. It was comfortable and sincere. I had two services, hair and brow tinting and loved them. Dara did my brows and her energy was infectious. She was lovely and we instantly connected. I’ll be visiting her again for a facial next time. Ms. Svetlana styled my hair! She’s been around 14-years for a reason. She taught me some fun style techniques with the curling iron, made a few recommendations for maintenance and introduced me to new products. In addition, I had a relaxing hand massage while my hair was washed, and the hot tea was lovely. I was tempted to get a mimosa as it passed me by, but it was a little too early. So my search for a new salon in the energy corridor is over! I’m hooked on Josephine’s Day Spa!
Everyone was really nice. The wait time and the amount of time to complete my appointment was perfect.
My entire experience was great, from the minute I walked in the staff was very friendly and accommodating. My stylist Nareh, is absolutely amazing to work with. She is very knowledgeable and friendly and did such a great job with my color and cut. She listens to what you want and also gave me recommendations that were really helpful. My go to salon and go to stylist!
Lori is the absolute best ever! Always takes such excellent care of me! She is the only one that makes me pretty!!!!!
I am a licensed cosmetologist and barber my passion is set in barbering but I Absolutely love this place they’ve given me the best haircuts Ive had ...super light, soft looking, and fresh no one else touches my hair I’ve also had a color correction done and I literally had no words they created something amazing and desirable out of a hot mess the whole staff is nice and accommodating and hold good conversations the customer service is great too they make you feel great about yourself and how you look I always want to leave a 30+tip but they don’t accept gratuity.. I’ve had a few ppl work on me the only one I can remember by name is Andrea and she’s very sweet/bubbly I also get text reminders to set up appointments in the future or to remind me of an upcoming appointment which is super helpful as I am a new first time mom and have so much on my plate.
I had the best haircut and style with Isaac! He is the best! He took time to show me what options I had for styling my hair and shiwed me hownto add beachy waves to my classic bob. He also is the first to give me some fresh new ideas on how to color the greys so that there isn’t a hard line as my hair grows.
Absolutely beautiful salon and wonderful experience!!
Been going here for over 10 years. They have a great beautiful salon and amazing talent.
This was my first visit. Everyone did a great job. Jae took time to determine what I was looking for in my haircut and helped with ideas too.
Jae is great. Go see this guy now!
I got my hair cut and colored by Antony and it was all wonderful, from start to finish. He got my feedback and we talked about what I wanted, then I was pampered and taken care of! Antony was so personable and kind, and the cut and color look fantastic! He gave me some feedback on good products for my hair without trying to push a sale—which always makes me want to them buy things! I highly recommend Josephinre’s and Antony.
Michele did a cut and blow dry that was EXACTLY what I wanted. She’s great.
After another salon dyed my hair orange, Isaac saved my life and was able to save my hair and get it back to a color I love. Everyone was extremely friendly and Isaac was super helpful and informative, explaining everything he was going to do before he went ahead and made changes. The other salon staff were so welcoming and helpful as well. The salon is clean and felt like a really expensive, fancy place without breaking my pocket. I'm so thankful for everyone and I will absolutely be going back again!
Jae and Andrea did an awesome job with not only meeting my accommodations but working well as a team! I told Andrea that I wanted full highlights instead of a partial and she was able to get me in. Jae was able to fit me in for a style and cut. Overall my experience was amazing!
Bad experience today. I am used to go with my 3 daughters but today, I have been forgotten for 20 minutes after my appointment time and after coloring my roots, I hear that I have to leave with wet hair because sge has a man's cut to do... It is the first time I leave a hairdresser with wet hair and withoit seeing the result...so disappointed
This was supposed to be a trim and she cut all my hair off. Worse cut I have had in 30 yrs. she didn’t listen at all. She couldn’t remember she colored my hair. Not what you would expect from a master designer. Do not recommend her at all. It will be 3 Months before I take My hat off!!!!!
I love the atmosphere at Josephine’s. My stylist Lorie Shipp is amazing and has been my stylist from 1989 until I moved to Denver. When I have the opportunity to visit Houston, I always make time for a visit to Josephine’s.
I've been going to Josephines since it opened. Pleasant staff & they really know how to pamper you!
And in with a stiff neck and left shoulder pain. Yesenia gives a nice firm massage and is very attentive to your special concerns and preferences. I always leave feeling better!
This place is amazing. From customer service to the products and services they offer, they are on the top of their game. I have been going to Svetlana for haircuts for over 3 years now, and I can with confidence say that she is extremely talented and professional hair artist that will give you the best experience. She is versatile with haircuts and hair styles and can do miracles with hair. I highly recommend her!
Very kind and really understood what I wanted. Very happy with the outcome.
Sarah was awesome, came out very relaxed thank you
Nareh always makes my hair look beautiful ???? love her!!
Lily was amazing! I had been terrified of cutting my hair short because of previous salon experiences and Lily did an absolutely amazing job! She listened to exactly what i wanted and was friendly and i couldnt ask for a better experience!
Been here three times and love it every time. The aromatherapy hand massage and scalp massage during hair wash feels amazing and so relaxing! Svetlana is my favorite stylist for the highlights and haircut!
Jessica is the BEST! I am beyond unhappy to get a voice mail today 3/22/19 stating Jessica is no longer there. She is fabulous, actually knows how to listen, always does a great job with color and cut. I will try Michelle, but Jessica’s shoes are very big to fill.
Annie did a wonderful style. The salon is beautiful and so relaxing. You will feel very pampered. Superbly awesome!!
Kamarin is amazing! My friend and I both go to her. Josephine's spa is not just a salon, it is an experience. They give you aroma therapy and massage your hands while getting shampooed. I have definitely found my new salon and stylist! -Taylor
Dz saved my hair yesterday, truly the first person who has ever made my big frizzy coarse thick hair tameable, I’m amazed
Excellent cut, color and style with the amazing Jessica!! Beautiful........
Prompt and friendly service. Great facial from Nancy
I absolutely love my hair cut and style by Andrea! She was super nice and did exactly what I wanted. I had the wash, botanical treatment, cut, blow dry and style in a beach wave. All fabulous! Thank you!
Amazing facial. Very clean friendly atmosphere
Bijou was super sweet and did a nice job with my color. I will see her again.
1st time at Josephine's wonderful relaxing experience and Kristy gave me a great haircut!
My old hairstylist left Josephine’s and so when I scheduled my appointment, they recommended DZ. I walked in asking for a “fun bob” which is probably an oxymoron at this point but I needed a fresher look. DZ not only gave me a great haircut, but my husband later remarked he thought it was the top haircut I’ve ever had. Great work and plan to stick with DZ from here on out!
Great service! I’ve been coming to Josephines’s for the last several years. Both Svetlana and Kristy are great hair stylist. The entire staff here is always friendly and accommodating.
Christy is amazing! She is amazing at what she does. I truly look forward to my appointments with Christy!
I love Kamarin! She always does a masterful job with the color and cut. She listens to what I need and never tries to “upsell” or give me unneeded treatments. She does what is needed for the best hair possible. Every time I leave thinking “How could this hair look better?” And then the next time it looks better! She has a way of seeing the best cut and style for me, and delivers every time. I’m so grateful for her work and effort and that I found her!
Andrea was so nice and did an awesome job! I was looking for a new salon to go to since I moved. Super happy and will be coming back.
I really thank to each team members of Eldridge to whom I have interacted. Start from welcome gesture till the good bye , I really appreciate all the wonderful work of the team. The ambiance is great and pleasant. Lastly, I would like to give tons of thanks to Svetlana for getting my hair cut perfectly and she is very talkative and very perfect in her profession. Many thanks again !!!!
Always a great experience! If you are looking for the “wow” factor - this is the place to go.
I loved everything about my experience at Josephine’s! Addy was so sweet, knowledgeable and helpful! My hair turned out better than I could have hoped and I can’t wait to go back!
Amazing massage as usual!! Yesenia is the best!!!
A wonderful experience! First, I called at 8:00AM and they gave me a same day appointment!! Kim did an amazing job! She listened, offered opinions, gave me options, and did a fantastic job getting my hair to look exactly like I wanted! The entire staff was kind and helpful. The place is peaceful and smelled great!!! And oh the shampoo! I wish I had asked the lady who washed my hair for her name! She was perfect! Thank you Josephine's Day Spa & Salon - you are my forever salon!!
Loved it !
I love this place! The environment is amazing and everyone is super friendly and professional!
Simin is amazing. I looked long and hard to find an esthetician that listens to me and is consistent in her care. She cares and has a blessed heart.
I love this place. Close to my home. Friendly providers. I look forward to going every time.
Always a great experience. I leave feeling like a million dollars. Nareh is so talented!
Lily was great! The salon is top notch.
Excellent cut & style with the style director DZ! He’s a perfectionist... have received many compliments on his work!
Love this salon! I always have the best haircut and style everytime I go here!
Fabulous experience! Jae has been cutting and coloring my hair for 4 years. He always makes great suggestions. I enjoy Josephine’s - I always come out feeling refreshed. Jae also cuts my sons’ hair - they are always thrilled when they come out. Would highly recommend Jae!
I love coming to Josephine Spa. Their hair stylists Andrea and Annie are the best. They do an awesome job in less than a hour (and I have a ton of bleached hair and super long). But honestly, what makes me come back here it’s the added value services they provide. Yup!!! Their washing station has the most confortable chair I have ever sat on (with head rest and everything). They provide me with aroma therapy and hand massage. Drinks, snacks, WiFi and all the extras you don’t get in a regular salon, but the crazy thing is that their prices are very competitive, and I’m all about my budget ???????????????????????? So, I believe I finally nailed when I found this place.
I enjoy my time there. Services are great. Staff very friendly. Michelle is wonderful. BUT, with the price increases, you have priced yourselves out of my market. I can't afford this Salon.
Always a pleasant and friendly atmosphere. Jae is the BEST!!!
Amazing people and great service. Jessica is the best!!!
FABULOUS!! I had a facial and a massage and both were phenomenal. Everyone was so nice and accommodating. Highly recommend this plac.
I love this salon and all of the people! Jacob at the front is always so helpful and genuinely happy to see patrons when they come and go. Nareh, Jay, and Annie are a lot of fun to be around, and they do great work! The salon is always bustling with activity, but not to where you feel lost in the shuffle. I look forward to my every-six-week appointments and wouldn’t consider going elsewhere.
Patricia is wonderful, I’m not very good at explaining what I want, but she has a good vision and understanding for my hair, situation, and dislikes and makes a beautiful work. Thanks!!
Waxing services by Dara are phenomenal! When I first came to her I had ingrown hairs and inflammation from previous services at another spa. Dara is extremely knowledgable and was able to recommend the route to renewed skin. After my first Brazilian with her I immediately saw the difference and my skin is now clear and hair free. The regrowth was sparse and the wax lasted longer than any I have had previously. I have found my esthetician!! The overall atmosphere of the spa is inviting, relaxing, and modern. I love this place!
Professional, talented, accommodating, and fun! Is there any way I can give Josephine's Day Spa and Salon 10 stars! DZ is the most perfect stylist I have ever had in my life! Dara waxes and tints my brows! Awesome duo! The girls at the front desk as is everyone are so kind!
The service is good, but the price is outrageous! Went in for some highlights and a little trim and couldn't believe how much they charged me!!
Massage by Yesenia was surperb! Looking forward to the next one My facial by Nancy left my face feeling refreshed! They were both super informative about products . Awesome from beginning to end.
Michelle is a wonderful stylist and master cut professional.
(Translated by Google) Very professional, friendly staff. (Original) Muy profesional, personal amable.
Great experience every time!
Jessica has earned her stripes as an exceptional colorist and stylist. She has a keen understanding of my unmanageable curly hair. I’ve been seeing Jessica for 10 years plus, and will not ever see anyone else.
This is a beautiful and very modern salon that I've been coming to now for the last year. The staff is very professional. They all are always warm and welcoming. My stylist is Dz and I love the way he cuts and colors my hair. He takes his time helping me decide on the best cut and color for me. He goes above and beyond every time I come in. I am so happy I found Josephine 's Day Spa & Salon and I would highly recommend it to everyone.
Amazing service and care. One of the nicest hair salons/spas I’ve been to lately.
Kristy does awesome work! I trust no one else to highlight and cut my hair.
My hairstylist was super sweet and so excited about how my hair turned out, but for what I paid I hate it. I didn’t want to hurt her feelings and I’m 8 months pregnant and just wanted to get out of there. I went the next day and box two boxes of hair dye and dyed my hair. Will not be returning.
I called last minute for a haircut yesterday. I was blow away by the gorgeous salon and quality of service I was provided. Andrea was my hairstylist and she was super sweet, plus gave me a perfect haircut and killer blow dry!!! I’ll be back to see her again in a few months. Highly recommend!
Great spa for haircut, facial or massage! Highly recommend!
I always great service at Josephine’s!
Highly recommended! Always a great experience!!
Andrea is a very professional hair dresser. Great haircut thanks !
Patricia is the absolute best.
Nareh is amazing!! She cares so much about her clients and is the best in the business at doing blondes.
I Have been to several salons over my years for highlights, and as a blonde, I’ll just say there have been ups and downs, but Mikaila blew them All out of the water! Even days later, my color is vibrant and my hair is healthy. She is my hero! ???????Michael, aka the makeup artist, lash professional, skin expert,, had no reason to even give me his time, but came and sat and laughed and was so personable and informative! THANK YOU FOR AN INCREDIBLE experience????????????????????????????#1 salon in Houston hands down????. ????????
The staff was so nice and welcoming they immediately offered me a drink ...I was taken to the back to change and everything was just so nice and clean...once in the massage room Yasmine made me feel comfortable and my massage was the best I’ve ever had....I’ll definitely be back once a month to see Yasmine!!!! I’d recommend this place to anyone!
My experience at Josephine's was truly wonderful, relaxing and will definitely come back. Jae was great!
Kamarin always does a great job!
I have been enjoying my visits to Josephine's for 7 yrs, and am never disappointed. My most recent visit was with Svetlana, a master stylist, whom I met for the first time. She did a fantastic job, and I nicknamed her the boss because of the way she runs her treatments. I highly recommend this salon, and have no intention of going any place else as long as they keep making me feel beautiful and cared for!
Love the experience every time I come here. DZ is amazing.
I love this salon. Jae always goes above and beyond to make sure I am happy. The staff is always friendly. The best part is the hand massage while your hair is washed. Little touches make the difference. I also love the new chairs for the hair wash, so very comfortable!
Love Josephine’s and Jessica is awesome!
Michelle is an incredible color and stylist. She listens to you and then helps guide you!
Just had a haircut by Svetlana... couldn’t be happier:). Will definitely be coming back.
Lily was amazing!! My updo was spot on and lasted all night!
It was my 11 year old daughter’s first cut in long time - from waist long to shoulder long. She was stressed out about it - and Svetlana made her very comfortable. Excellent experience - she came out happy.
I cannot recommend this salon with higher regard. I go to Nareh, and she is—no exaggeration—the best stylist! She is beautiful and kind, knowledgeable and witty, fun and funny. And wow—you will leave feeling like a prince or princess. Every member of the staff is polite and polished. Book an appointment today! You won’t regret it...and you’ll never be able to live without this place again!
I had my hair cut and colored by Jae, he is absolutely brilliant, Perfectionists, Highly recommend Jae!
The whole staff is very talented my personal favorite is Ainee.
I have been going here for a couple of years and the experience is amazing every time. I go in for a simple trim and I come out of that place feeling like I just had a full on spa experience. The smells, the smiles, and the hand massage while they shampoo your hair is so refreshing.
My mom and I just left the salon and we couldn't be happier! Thank you sooo much Nancy for giving my mom the best facial she's had in years. You were accommodating and very nice. She loved your attention to detail and the entire experience. I can't wait to bring her and myself back! The front house ladies were super sweet and helpful while I waited for my moms service to be over. The atmosphere here at Josephines is relaxing, inviting and comfortable. I do marketing for salons and spas and THIS is how to run a business, love it! Great job everyone, uall made our1st time here one to remember!!
Very beautiful salon, my fiance paid for me to get my haircut here. Lily did a great job cutting my short hair into the shape I wanted it. As a former hairstylist I am extremely picky but she made me feel really comfortable & I'm so in love with my new cut!
I've been going here for several years now and don't really have a specific stylist, but I've never been disappointed. Some of the little extras are things I really look forward to - the aroma therapy, hand massage, glass of wine. I also really like that there is no tipping. The flat rate is easy and reasonable. I tell everyone to check it out!
If you're reading this it's because, like me, you're picky about your hair and scared of trying someone new. I want to start by saying, this is not a reflection of the hair stylists, but of the administration. I'm a believer that you get what you pay for. Well, for the price you pay at Joesephine's, your service, from check in to check out, shouldn't be less than top notch. And I was more than willing to pay the cost if it meant having my hair the way I like it. The last straw happened yesterday when I arrived for my appointment. The manager called it miscommunication, but the fact is, their receptionists screwed up my appointment. I needed to get my highlights and low lights touched up and I was informed that my stylists did not have the time to do my hair because the appointment was booked for "color" not "highlights". So, I settled for a haircut only. I had clearly explained to the receptionist what I was coming in for when I booked, so this is not my error. And while I understand mistakes happen, read more reviews about this place and you'll see I'm not the only person who's complained about the receptionists. Any other time of the year and I might have overlooked this, but I'm a week out from leaving for a trip and there's no way I can get an appointment anywhere else. Even when I was checking out, the stylists personally told the receptionist I had a cut and no style...the man clearly did not listen and proceeded to charge me for a color. Unacceptable. Unprofessional. As a client I was screwed over and for the money you pay here, this is unacceptable. I won't be returning because what good are incredible stylist if you can't trust the people booking their appointments? It's too expensive to have screw ups like this and I can't afford to be screwed over again. Believe it or not, I value my time as well and this place just isn't worth it. EDIT: in response to Josephine’s response. Nice try trying to pin your poor customer service on me. However. I explained to your receptionist what I needed. Secondly, your toner fried my hair. Why would I want free toner? My review stands and your response only goes to show you do not take responsibility for your employees. Take note people. This is who you will be dealing with.
Very friendly staff,the shampo girl(Mayra) was very helpful ,Kamarin the stylist did a perfect job,she accomplished what i want.great place.
It's always a joy to get my haircut and styled by Addy! The entire staff is very friendly and helpful.
Simin does the best facials. Highly recommended
I've been going to Josephine's for 4 years, and I drive 30 minutes out of my way to do so. I used to drive an hour to get here when I lived on the other side of the city, so that should speak to itself how much I love Josephine's. Addy is absolutely the best stylist I've ever had, and I'm very picky about who touches my hair. I get both cut and color done by Addy, and she always does a great job. The atmosphere is great, the people who work here seem to really care about the customers, and I've never been disappointed after leaving here. The prices are much better than comparable salons. I have no complaints!
Josaphines is consistantly great quality. I started coming here years ago and even though we since moved to Katy, I couldn't find anything comparable so I make the 20 minute drive back to Elderidge. I have my favorite stylist (Jae!), but anytime he's not available the service is always excellent! I have never left without being completely happy.
Had a wonderful experience! Mayra did an excellent job on the shampoo and massage!! Mrs. Lily cut and styled my hair beautifully. She offered me great advice on how to manage my hair and recommended good products to keep my hair looking it's best. Visited the Eldridge Location.
Mikayla did an excellent job on my daughters hair. I can't wait for her to do mine. Beautiful place. Great experience. Lots to offer.
I was looking for a new Spa and came across this one on line. I called just to get info and spoke to Chelsea she was outstanding very friendly and patient and knowledgeable. I was able to book next day and requested a great massage therapist. I got an appointment with Yesnia and she was outstanding from beginning to end !!!!! I will recommend her to all of my friends and family !! So hard to find a great massage therapist. The spa is very clean and a great relaxing atmosphere !!!!!
Most definitely will be returning soon!!! I won a gift certificate for a free facial in a drawing from a gym. I never would have thought that I would fall in love with the place. Chelsea at the front desk was so polite and accommodating. Nancy has miracle hands or something because my 60 minute facial felt heavenly from the steam, to the massage, and even the extractions. I was excited to know that they use Aveda products because they are all natural and do not irritate my skin. I left there with an amazing glow. I learned that they do hair, waxing treatments, massages, and so much more! The prices are not ridiculously expensive either! I am just grateful for being blessed with the gift certificate because I would have never known about this place. Thank you Chelsea and Nancy for a great first experience!!!
Yesenia gives the best massages. Simin's facials are very relaxing too. Been a customer for more than a decade!
Best place ever! Loved it! Prices are also very reasonable. Love the attention to detail and the tranquility of the salon. All the staff was friendly and attentive. Special thanks to Annie who left my hair gorgeous. She took her time with me and gave me recommendations for my hair. Several people form my job complemented me on my new cut. Thank you so much!
I really wanted to love this place. I have been coming here for haircuts for a while and finally decided to give their color team a chance. I was there for over 3 hours. I was not pleased with the results. The color does not fade nicely and it looked better before. When they asked if I wanted to style my hair I said no. I went with a quick dry and was placed with a less experienced person, which is fine, but I was so tired of being there I left before she fully dried my hair . I would not have minded the price, but because of the results and the fact that they couldn't even blow dry my hair I felt robbed. Please look up specific stylist and their individual reviews for best results. I let the team place me with anyone who was available and did not enjoy my experience. Try going on a week day when it is less busy. I have had cheaper and WAY better results at other salons (style included).The only reason I gave their hair color team a chance was because my regular color stylist has moved. My hair also feels more damaged with the color they used. Normally this is not the case for me. Over all thumbs down. I will stop coming here all together it was THAT bad of an experience.
Lilly really did a great job on my hair! Luv my hair!
I appreciate DZ's expertise. Everyone very professional and friendly. Will continue getting haircuts at Josephine's.
Darrell L. Betts, C.
DZ is the best! Color & cut always exactly what I want. The whole salon experience is great too!! Including a soothing shampoo even.
Excellent service, but it took a bit longer than i expected. Will certainly return.
First time, very professional, didn't feel rushed, place to be very pampered. Knowledgable staff.
Great place to get a hair cut.
Great service & i loved my cut, i will be back.
Awesome place all around. Will visit again soon.
Jessica Williams Williams is Williams is the best!!!
Wonderful experience at Josephine's Rice Village. Stephanie did a wonderful job listening and exceeding expectations on delivering! The staff was personable and helpful by creating a warm, inviting atmosphere and were knowledgeable of the hair products for my hair type.
Megan Davies M.
Every time I come here, I feel so pampered at such a reasonable rate. I love their Aveda products and their tip-free policy.
Hair cuts typically make me SO nervous but the whole experience at Josephine's was relaxing & Lorie did a wonderful job. I'll definitely be coming back.
I've been going to Josephine's Day Spa & Salon since I was in high school - over 10 years ago, when Josephine herself used to do my eyebrows. I've gone off to college, graduated, moved to another country for 3.5 years, and it's still my favorite place to go to get my hair cut because of the quality of the staff and service. Michelle always cuts my hair and I can't say enough good things about her. She is an amazing person who is also great at hair. In a way, perhaps because I've been going there for so long, Josephine's almost feels like a second home. I was devastated when it was ravaged by Harvey, but it's Grand Opening was nothing short of a success and I'm so happy to see it open again!
I bought my amazing after Harvey package and cannot wait to use it. The salon looks more beautiful then ever and the ladies are all glowing with excitement. What a terrific grand re-opening!
Love this great environment love the people and the experience entire building
A great place to go for hair care. It's a top-notch Aveda Salon. They really pamper you here! It's a bit pricey, but their designers are excellent. Also, Aveda products are high quality and make my hair look amazing! Another bonus is that the Eldridge location (IDK about the others) is open 7 days a week, making it very easy for working people to get appointments. I'd definitely recommend Josephine's!!
I love this place. I've been coming for years and the service and products are amazing.
Best experience every time, newely rebuilt from Harvey flooding looks great. Most relaxing hair wash ?
I love Josephine's! After the aftermath of Harvey the staff of this amazing Salon stayed so positive and worked from a location that was not their own so that their clients would not miss out. It was't ideal for them, but they all worked so hard to make all of us comfortable and be able to take advantage of their amazing services. I, myself have had great massages from their talented masseuses and have in turn gotten massages as gifts for many a friend and family member to enjoy as well. Oh man, my hair, I have never been happier with a stylist than I have been with Nareh!!!! She was recommended to me by not 1, but 3 of my friends, and I absolutely know why and wish that they had told me about her sooner!! Not only is she amazing at matching a dye color, but my balayage and cut is perfect every time that my hair leaves her talented hands. (I never have that day of haircut feeling of,...it'll grow out) She will make sure that the style you get is right for you, your face, AND your personality, I couldn't ask for more!!
Awesome salon! Friendly people, excellent service and wonderful hair cut and blow dry!
Amazing and caring staff with endlesd knowledge of home care. Enchanting and elegant atmosphere.
People is wonderful in this place. The botanical treatment amazing!
Everyone is friendly, facility is clean, complimentary drinks and last but not least Kam is amazing!
Love this place! Kinda expensive but worth it!
I have gotten my hair cut and gotten my eyebrows tinted here and the service is 10/10. Everyone is super nice and welcoming.
Great stylists. Give honest opinions
the service is good ang the staffs are great
Ann Marie F.
Had a haircut a few weeks ago by Maddie (I believe was her name). Best haircut I've ever had!! She definitely listened to what I was asking which you wouldn't think would be too hard but my hair is very thick and curly and no one is usually good at thinning or shaping until I had this cut. Loved the results and it was a great experience from beginning to end. Can't wait for my next appointment and I have been recommending this place to my work and family/friends.
I was told a relaxed perm would cost about $117, so I left for my appointment with $200 in hand just in case I decided to treat myself to a conditioner or some product after the perm. So I walked in and was actually laughed at because my hair was "soooo long" (my hair is 22 inches long, not even two feet) and that "to perm that much hair it would be at least $300". On a day and time that I had been saving up money for and looking forward to treating myself, I left feeling humiliated and poor because I had only brought the $200 with me, which I had thought would have been more than sufficient for a simple chemical treatment like a perm. I am very disappointed in the stylist Lily, who literally laughed me out of the shop. What an awful first impression of a high end salon. I will be telling everyone I know not to waste their money on these people.
My wife has gone here 4-5 times the past couple of years, and had fairly positive experiences. This past week though she decided she would try getting her hair colored for the first time in quite some time. She brought photos with her and the stylist agreed that what she wanted was doable. Upon leaving, the color didn't show much at all so the stylist mentioned if her hair didn't lighten over the weekend to call back and they would fix it. The color at the end of the weekend did not show so we called back and they made a corrective appt for today, but 1.5 hours before the appt they phoned my wife and told her they were going to have to charge her full price for a color treatment or cancel the appt. Not sure who made this decision, manager or other, but very unprofessional and not someone I would trust with color treating your hair if they aren't going to stand by their services and cancel appts less than 2 hours beforehand. Edit: the manager did take our call a week later and agreed to rework the color, unfortunately though won't likely be going back
You get treated great here! Complimentary drinks while you wait. My appointments have always been on time and Svetlana is the best stylist I've found in Texas.
I loved their service! Vanessa was great. I loved the hot wrap while hair is conditioning, the hand massage and wine!
I moved back to Houston in 2012 and was looking for an Aveda salon and found Josephine's. I love their products and LOVE this salon. I've gone there for nails, spa, and hair and am always pleased with the results and regretful when I try someplace new. The staff is always sweet, the service is wonderful, and I always leave happy. My favorite salon in Houston!
I've been going to Josephine's for a few years now and although I mostly go for hair services, the ambiance of the salon is a true spa experience. It is not as loud and chatty as most other hair salons. They are not rushing to get you out the door. I think I sit at the shampoo bowl for at least 20 minutes while I am offered complimentary hand massage not to mention the amazing scalp and shampoo that comes with your service. I have seen a few stylists there but Tricia has become my go to for the past year. She does an incredible job blending with the balayage technique as well as giving me the best angled bob haircut I've ever had. I will continue to frequent Josephine's and have already referred two of my friends as well.
I've have been here a few years. Jay does a fabulous job with color and haircut. My husband and I love this place! Everyone here is so nice and friendly!
You can book ahead online and they don't accept tips so less to think about when going to treat yourself.
Praneeth Raj G.
Too expensive, my sister went for colour and the colour didn't even show up at the end, when asked we were give stupid reasons. Sokamarin pin was the stylist and the Horrible manager didn't care, charged $100+, 3 hours of time for nothing on a Saturday morning, definitely not going back there. I do not recommend
Got a 90 min massage and I loved it. Not allowed to tip staff.
I made an appointment with Olympia to get balayage highlights. I told her I just wanted my roots done. Because I already had alot of highlights at the bottom. Well, she still put bleach in my hair. I liked the top but the bottom was so brassy and orange it looked more like ombre. I called her back and she did fix it. She said we should have done that in the first place. Now my hair is so damaged and three different colors !!!! Never returning again! And the price is ridiculous $ 185 just the color, no blow dry or haircut. I'm never going back!
Troy gives an awesome massage and the facials are so relaxing. Customer service is above and beyond, on par with all Aveda spa locations. Clean and relaxing.
I've been here a few times. While it has always made me feel a bit nervous and anxious inside with all the people walking around and employees all over the place, I haven't had a terrible highlight. The head massages while getting your hair washed are wonderful. Some stylists will give you advice for your skin tone and face shape if you ask but I've mostly gotten shoulder shrugs about it. If you want something specific, call and ask who would do best. I can't ever remember his name but I've been to one of the top stylists twice. He's great but it's very expensive. For what he did, I could have gone to a lower level stylist and paid less. I've asked for my normal, "Maybe a natural blonde highlight on the crown but not a whole lot. I want it to look like I naturally got highlights into my red hair like I did when I was young. Just not huge chunks. " but then would get a, "hmmmm... okay. I'll just make it look natural and blended". It never came out terrible but never came out exactly how I imagined it or how the picture looked. I eventually gave up spending so much and went elsewhere. You're offered wine, flavored water, or water when you're waiting though it would get confusing on where to put your glass when you're done and your hair is wet and getting up would mean you'd lose your chair. Employees rush all over the place and a cashier may be busy giving advice on their products. I would end up bumping into people or getting bumped into and then having to find something to do because I didn't want to be in the way nor stand for a while and wait. Spend the money and get a top stylist or get a lower stylist but asking for anything different may get you something that isn't exactly what you wanted.
Great facility, love the complimentary hand massage. But designers can't seem to figure out how to highlight hair properly. I have gone to two different designers and I have had to go back both times to have them fix my hair.
I recommend this place! Everyone here is so nice and friendly! Kam did my cut & color/highlights--- loved it! She's amazing!
Josephine's Day Spa has been my favorite oasis for the past 10 years. I have indulged in all the services and they are all top-notch! Love the surroundings, pampering services and people!
I have been going to Josephine's Day Spa & Salon for the past 8 years - sometimes for nails or massages, but mostly for hair services. Every stylist I've had has always been helpful and friendly, with suggestions or tips on styling. I'm pretty low maintenance, so always appreciate that they don't try to upsell me a bunch of products like I've experienced at other salons. The hand massage, hot towel during shampooing, and aromatherapy cannot be beat!
Tricia is AMAZING! She did an absolutely fantastic job transforming my hair from its natural color to exactly what I wanted. I've never had a better color job... and I've had my hair highlighted for years. She also did a great job giving me the cut I wanted! If you are interested in bayalage, go to Tricia! The salon itself is also wonderful. Very welcoming staff and professional!
Great experience! Amy did my hair. I chopped off 10 inches and she made sure to cut it so I could donate it. Great salon and they don't do gratuities which is cool.
I came to this place expecting it to be amazing judging from the reviews. However, I was very disappointed. I went in for an ombre coloring and style and it felt like my stylist just gave up half way through the process and my hair looks like it too. The streaks are large and unnatural and they are only at the front of my hair, not to mention that there are a few pieces on the back of my hair that are green. They are a bit over priced for the low quality of work they do. I'm sure it has do to with the location of the studio because it's on the energy corridor. I spent $265 including a hair style that wasn't really a hair style. She hand blow-dried my hair and curled big pieces of my hair, just to say she styled it. When she finished doing my hair I asked if that was all that she was doing. She replied by telling me that the prices are depending on the level of each stylist, which obviously she was not a top level. I wish she would have told me that before she started doing my hair with her. I only went to this hair salon because the location was convenient from my job. I completely regret this. I am absolutely not going back. The quality of work that you get it's not worth the money that you pay.
Great experience nice to clients and clean place love my new color and hair will come again but it's a little expensive but worth the service and my hair turn out great.
Love Josephine's! I have been coming here since 2007. Especially love it when they serve mimosas!
Suzanne Van S.
Amazing!! I always walk out smiling and feeling ten feet tall!
Today was my first time. WOW!!! I was greeted, was given water. Latasha my stylist listened to what i wanted and WOW!!!! I look amazing. I have been looking for someone for over a year. Thank you Latasha :)
Josephine's is my go to for hair services, massage, and facials. They are amazing! Such great service with extra touches - hand massages during hair washing, a relaxation room after your spa services, fruit or cucumber water, etc. Jai is my hair stylist, and I highly recommend him. Best part, they have a no gratuity policy. I love knowing that my service will cost what is listed, and I don't have to stress about what to tip.
I've been desperately needing my long, unruly hair, cut for quite some time. I have always been hesitant to go to just anyone. I read reviews for Josephine's and decided to book. The lady on the phone said I would be with Patricia. Naturally, I asked if she was good and she reassured me that she was. SERIOUSLY, best haircut I've ever had. She not only listened to me but the cut itself was a drastic change snd she was spot on. I will definitely be going back. Thanks Patricia!
I really loved the place and the estheticians but I am so concerned about the turn around of the staff. I have found 2 great estheticians but they left Josephine in a year time. Josephine front desk did not even called me to cancel. On the day, as I walked in they told me they could not reach me. ...They had no problem calling me before to confirm an apt. Very disappointed at the front desk staff because they make me not come back ! Too bad for me and the great esthetician working there. The front staff need to have better training on how to manage bookings and clients!
I really like Josephine's, the atmosphere is great when you walk in, but I am disappointed that they seem to have a revolving door of aestheticians, and I can't really count on one single person, since they are always coming and going. There have been two that I really liked, but they are no longer there. The only who is always there is not my favorite, at one point she told me that instead of a 90 minute facial, I really only needed 60 minutes...REALLY???? She put a mask on my face and left me in the room for 15 minutes, so I don't want to go to her. The last time someone left, they called me the day of my appointment to let me know that it was cancelled. This time I heard that my aesthetician left, so I called them in advance of my appointment to make sure that there would be someone else available, instead of getting cancelled last minute. That's been my disappointing experience though, however, when I am with an aesthetician that I like, it's AWESOME. I really like it, the whole place has a good ambiance, very relaxing.....and I love the Aveda products.
I have been a patron to Josephine's for over 5 years now and have always had great stylists, fun experiences and phenomenal customer service.
This place is phenomenal! I have been going here for close to 2+ years and always have a great experience. The staff is great and so welcoming and the services they provide are above expectations. I won't ever consider going anywhere else to get my hair done! Their products and Aveda service line that they provide are another huge reason why I wont go anywhere else.
OH MY GOODNESS! Can I just say how amazing this place it... you walk through those doors and immediately you're greeted by a warm and friendly face! I went in to correct an Ombre from Hell! I had my hair done the night before for my friends wedding (which I'm in) and the other place (which I won't metion) RUINED my hair. My husband said I looked those lollipops that are multicolored ...it was just so bad and so bleached and my hair and soul where so sad :( However, the angels at Josephines helped me out...they hooked me up! I was greeted by a sweet and welcoming woman (Don't remember her name) she assessed my hair and told me we could fix it ... then she handed me to the OMBRE GODDESS -Patricia!!!! Patricia worked so hard to fix every detail of my hair, she made me laugh and relaxed me through the process. I couldn't have asked for a better stylist and experience; I got wine, a hand massage, a warm towel on my head and above all AMAZING customer service. I highly highly recommend this place to everyone! It's worth every single penny!
I have been a client of Josephines for seven years and have truly enjoyed each and every appointment . Whether it was a pedicure, hair, eyebrow etc. All their employees are considerate and try and please their clients. It is a upscale salon with professionalism.
Michelle at Josephine's on Eldridge is amazing. She always does a great job and my hair always turns out exactly the way I asked for it to.
I just went to Kim for the 2nd time and was so impressed! The first time she cut my hair perfectly which no one else had done before. The second time I had gone, she had colored it. She made sure it was a perfect match. I am so pleased with her and the service I received. I intend to come back regularly now since Kim has proven herself to be an absolute winner with hair!
Brandon B. H.
Worst Aveda Ever!!! I travel a great deal. I visit Aveda's exclusively as I do it. This way I know the product line, services available, and that there will be a qualified technician helping me. Or so I thought... tl:dr: I pay a premium for a higher standard of service and precision. If these things are important to you, look elsewhere. I should have known there was going to be problems, when I called and asked if they had a shower onsite and the receptionist didn't know if they did or didn't. She had to ask?!?! I figured she was new, and gave her the benefit of doubt. But how she ever got to the position of answering the phones without knowing what amenities are available, is beyond me. Clear sign of lack of management. I scheduled for a facial, eyebrow, and men hair with a master stylist days in advance. I was contacted the day of my appointment and asked if I could come in early. I was able to. The facial and eyebrow were O.K. It lacked the arm/hand and foot/leg massages that come standard with facials at other Aveda's. I over looked this, and chalked it up to, this must be the way things are done here. There were boxes and supplies stored in one of the private rooms in the back, but still clearly visible. Again a clear sign of management not doing their part. After the facial, I was taken to my locker and told to dress, not take to the shower or even shown its location. But being that neither my legs nor arms were covered in any oils or the like, I figured it was no big deal and moved on. When exiting the changing/bathroom (gross). I was met by, NO ONE!!!! I wandered out front and took a seat. I wait for some time and then I waited some more. I got up and went outside for a bit, came back in and did some more waiting. Finally, I was approached by someone (she never introduced herself) and asked if I need a hair cut. I didn't know how to answer, "Yes? Thats why I'm here." I was then asked if I would like some else to cut my hair. This is the point I figured out that the person I was talking to was supposed to be cutting my hair. I said sure as long as they are of Master level, and of course none were available. I asked how long it would be and they said about 20 more min. The woman looked right at me and told me this while holding a bowl of hair colour. Knowing that no colour was going to take twenty min, I just paid for the services rendered. Don't BS me, I've been doing this too long. I get it there are going to be delays, they happen. But you dont just walk up to a client and say its going to be longer. You walk up and apologize and offer something to do while waiting. Paraffin dip, hand massage (that one missing from my facial would have been nice), back massage, tea? something... They had the nerve to ask me when I would like to reschedule my hair appointment and was informed that someone should have called me and let me know there would be a delay. Seems strange being that they called and asked me to come in early. The receptionist didn't even pull my basket of recommended products form my esthetician. No Managment!! No oversight!! Complete garbage. Truly a disgrace to the Aveda name! Will not return. Should have their Aveda licence pulled.
Jae did my hair on wednesday and it's PERFECT! My highlights are just the right shade of blonde and and my haircut is everything I wanted it to be!!!! He is very attentive and always checks on me while I am processing to be sure my hair color turns out just right every time. I will continue going back time and time again! Thanks Jae!!!!!
Great place to spend my time doing what I love to do! Amazing people and Awesome services!
For my first visit back in Jan it was ok, they didn't cut my hair exactly as I has asked but it was not a bad trim for my long hair. This time I made an appointment over a week in advance and explained that I would be making a hair donation and needed a cut and style. When I came in for that apt it seemed ok at first. They offered me a drink and I had a place to wait. No mention of other running behind or anything like that. There seemed to be 3 ladies with other customers, not near being done. But I waited anyway. 15 mins after my apt time one of the ladies peaked her head around to me, gave me a weird look but said nothing still. I waited for another 10 mins (now 25 mins after my apt time) so one had said a work still and I got up to walk out. I had somewhere else to go and would no longer have time to wait. I tried to tell the person at the front but he looked at me, said nothing and kept talking on the phone. So I left, no one ever called or asked why I left the place without being seen. I wont ever go back here again.
Love the stylist, Chris. She is the BEST!!!! She cuts my hair the way I want. Highly recommend Chris for your haircut. She has wonderful personality!!!
Reviews led me to Josephine's Day Spa. My visit took place on Friday, April 4, 2014 at 6:30 pm. Their online appointment scheduling was used with ease with helpful appointment reminders via Email and/or Text. I booked Fresh Talent Hair Stylist Alexis for $50.00. When you walk into the establishment, you immediately notice the cleanliness and nice modern decor. Complimentary Cucumber Infused Water and Glass of red or white wine is offered as soon as you walk in. Personally, I like wine, chose white variety and it was a nice semi-sweet of some sorts. I should have asked its name. A few minutes later, I was graced with my Shampoo-ist named Linda. First, Linda offered for me to experience their Peppermint/Chamomile essential oil. A couple drops are placed onto one palm, rub together, and take deep whiffs at your leisure. In the beginning, it sounded silly, but now I am looking for this combination in retail stores because I liked it so much. Their scalp massage was soothing in conjunction with the hot towel on the head and soon followed the hand massage. The hand massage could have been improved by hitting the pressure points longer. I would have liked more time on the hands than on my scalp as I use my hands a lot for my line of work. It had been a solid year plus since my last haircut so my tresses were in need of tender, loving, and care. I read several positive reviews on Alexis and is why I specifically chose her. I am very satisfied with my decision. She knew how uneasy I felt about getting a haircut and she used her down-to-earth attitude along with a play-by-play to keep me calm and collect. I told my fiance about my experience and determined where who my go-to person is from this point on! Thank you Josephine's, Linda, and Alexis!
Chris cut my hair on Saturday Jan. 4 @ 4:30. She was prompt which was great. I asked her for a cut that made my hair look thick and young again. She did just that. Thank you!
Tiffany is excellent. Best haircut I have had in a while:)
I went to Josephine's in Pearland and Scarlet was a life saver. I had had a bad hair cut a day before at another salon and needed someone who could fix it. She did an excellent job putting my fears at ease and cutting my hair in a way that hid the original mistake by the other stylist. The entire staff was friendly and helpful. Thanks, Scarlett!
I probably used them for 6 or 7 times since we moved to Houston last year. Clean and busy place, but extremely disorganized. Today I waited for 45min for my appointment before a junior trainee came and offered to cut my hair as my original stylist, Tiffany, was still busy! Never there again. The worst Aveda salon I had to deal with.
Always treat ourselves to "anniversary" massages here. We have never had any issues and have always had different massage therapist, which was no problem for us.
Alana Wells M.
Love coming to Josephine's! Kim did my cut and color (I had subtle reddish purple highlights added) and layered cut with the front tiered. It was exactly what I wanted, even though I came in confused as to which direction I wanted to go in. Kim did an awesome job! I haven't had Kim do my hair, but I'll definitely keep her as my stylist!
Very good experience. It was my first time there as I just moved to Houston, and I was there for my highlights only; Jay made them, he is a very nice guy and my hair looks great! I will definitively go back.
Svetlana and Nareh are wonderful stylists. Sweet as can be, too!
Because you have to give a star, here is my one star. My family has been going to Josephine's for 6 years now. We have seen our favorite hair stylist come and go from there. So I thought I would try someone new since my favorites were gone. BAD MISTAKE! I saw Marnie, after asking for someone that was good with short hair. The receptionist that answered told me that everyone there is good with hair. HA. I went in and explained what I wanted. I said short in the back, dramatic angle, and a touch up on the front. Marnie repeated everything I said to "make sure we were on the same page." I specifically said I liked the length in the front, but new it needed a little fix. I now have hair ABOVE my chin, an inch was taken off!, a no dramatic angle!!!! I then paid and left thinking i could just live with the mess up. After coming home and crying for a few hours, my mom finally called because she was so upset by how the hair looked. We spoke to the manager Kasey that said that they would fix it at no charge (there is no more hair left to fix sadly) and that they would refund my money. She told me to come in the following day so see her to get my refund and to get a second opinion from another stylist. I then showed up, to find out Kasey was not there. They refunded me my money but NEVER had another stylist take a look at my hair for another opinion. Showing me that they don't really value their customers wants and needs. The manger also said that she was a glass half full kind of girl and liked to feel she had a fresh hair cut instead of a bad one! I felt that by her telling me this she really thought I was making a big deal over something I shouldn't. Hair will grow, I know, but I shouldn't even be having this issue if Marnie would have just listened! I will never go back to this place that I once loved, nor will I ever recommend them anymore. Marnie was also afraid of getting a bad review, so here it is, her bad review she was afraid of