The service is always so great at Renew North Park, I've been going there for over a year...ever since my first injection of botox last year with Heather! She is amazing and my go to. For my last tune up, Kelly was my nurse. She is equally amazing!!!! Because everyone in there is so informative, educated, and honest I would trust any of the team at NorthPark for my tune ups.
Love this Med Spa. The excellent client services, management, and treatments are my place to go. Louise, Heather, Carly are my favorites plus all the rest of the friendly staff.
The service is always so great at Renew North Park, I've been going there for over a year...ever since my first injection of botox last year with Heather! She is amazing and my go to. For my last tune up, Kelly was my nurse. She is equally amazing!!!! Because everyone in there is so informative, educated, and honest I would trust any of the team at NorthPark for my tune ups.
Love this Med Spa. The excellent client services, management, and treatments are my place to go. Louise, Heather, Carly are my favorites plus all the rest of the friendly staff.
I really enjoyed my facial today! My estitichian customized my facial perfect for my skin type We also decided on a good regimen until my next visit. The Spa was very calming relaxing, and spotless. Thank you renew beauty for changing my life today!
I’ve been coming here for a while hadn’t had a problem till recently I went for a filler on my nose and smile lines, first of I didn’t get enough filler on my nose and my smile lines look the same as before except now I have this bumpy filling on my smile lines went for a post op to try and tell the nurse Jeanie how I didn’t see a difference, all she kept saying how good it looked and felt rushed out! I’m no happy with my results it’s like I paid for nothing, will not be coming back very disappointed
I absolutely love this place. From the moment you walk in, you feel welcomed. Jeanie did an incredible job. She took her time and listened to my main concerns while giving me a good laugh. I will definitely be recommending this place to family and friends. Thanks again Renew for making me feel amazing ??
My experience at Renew beauty been amazing. Alison know what she is doing. She is amazing. Please go see her. The front desk girls are always so welcoming and sweet. Kelsey is also a sweetheart. If you have any question she can answer them.
I love the staff and the results I have seen from all my treatments at the medspa. Heather has mastered the shape of my lips and makes them look natural with a beautiful plump. Carley does my laser hair removal and my fraxel treatments and is extremely gentle and helps ease the uncomfortably by walking you thru each step during the process. Amanda is amazing as well and does my microdermabrasions and helps me with product knowledge. Amanda recommended products for me when I reached out to her via Instagram and she responded right away. I love the extra step she goes to really be there for her clients and their skincare needs! Lastly, the owner! I’m horrible with names but she is always at the medspa and has the best customer service skills. I’ve never met an owner who is as hands on and at the spa every -single -day! Y’all are such a great team! Thank you!
Very kind, and listened to what i was wanting before starting procedure. And Jessica was also very gentle!!
This was my second time here and it was wonderful. I was nervous at first with the pandemic around us but the owner and entire staff are so dedicated to making it a safe experience for everyone...I left my worries at the door. The facility is spotless, it’s so modern and chic. I love the private rooms and how cozy they make the entire experience. I love that they don’t push products on you but are happy to answer any product-related questions you have. They carry a large variety of high-end skincare and the sunscreen we use daily (ELTA). Lou (the owner) is so kind and genuinely cares about her clients. Honestly wouldn’t change one thing about this place and can’t wait to go back!
Their hydra facials are INCREDIBLE. This treatment is the best because there is no downtown and you see immediate clarity, vibrancy and glow. I scheduled hydrafacials for my mom and I and we were treated like royalty. I cannot wait to go back for the treatments as well as the service.
Heather is amazing! Renew Beaty Med Spa is extremely clean, staff was very personable and I felt completely safe while in their care!
I always enjoy my time at Renew Beauty!! I have gone to different med spas in the past and Renew is the place I will recommend to anyone and always go back to. The staff is very nice and makes me feel safe and welcomed. I have gotten my lips done by Kelly a few times now and I am loving my results!! If you are looking for a med spa in the DFW area, Renew Beauty is very professional and will make you feel more confident!
Renew truly has some of the best staff in the DFW. I have been going to them for a year for Botox and an occasional filler and they always leave me looking naturally beautiful. I have seen a few of the nurses but Kelly is really awesome! I was always scared to get my lips done because we have all seen how bad they can turn out, but she was so good about enhancing my natural shape. They are highly knowledgeable and very friendly. The manager is always walking around greeting everyone. There’s no one else in the DFW I’ll see.
Kelly was absolutely amazing! Will be seeing her forever ??
Mr. Clark did an excellent job. He made sure you I was 100% Satisfied with his work. I would recommend him for your hair color needs.
Kelly is my go to I nurse injector. She is patient and thorough. I always feel comfortable and confident while under her care. Results are on point.
I love renew beauty so much! The sweetest people work there and I’ve always felt so welcomed. Kelly is MY GIRL! She does such an amazing job. I’m feeling so confident every time I leave.
Didn't stay but overall nice place
Would not trust anyone else with my face! Heather always knows exactly what I need — Louise and the rest of the staff make me feel like the only person in the studio every time I visit.
Renew is honestly perfect. The staff is so professional and so sweet, I will not go anywhere else. McKenna did my hydra-facial and my skin has never felt so luscious, hydrated, and flawless. Also, the owner Lou is amazing & is always there making sure her customers are well taken care of. Love you Renew Beauty!!
I absolutely love this place! Everyone is so friendly. I had the best hydrafacial by Kalyn. She is super sweet, and so knowledgeable about what your skin needs. I normally don’t write reviews but this place is the BEST!
Great facials and hair coloring!! I love all of the products Louise chooses for her clients, they always leave me feeling my best. Anthony is a lifesaver for hair color!! He did color correction on me because another salon messed up my color and he brought me back to life and left me feeling so beautiful!! Highly recommend him.
McKenna A. is the BEST at LHR! She understands skin tones and is so good at what she does! I've seen the best results from her than from anyone I've used in the past!
Renew is amazing! I needed to order products and they got them shipped to me overnight! I love the staff and exceptional service!
After searching Google online for the best hydrafacial in town, I found Renew Beauty Med Spa and was excited to learn it was within walking distance from my house. I visited the Northpark Mall location and was pleased to learn this place offered everything I needed to get my skin care routine back on track. I was kindly greeted by staff at the front desk and immediately scheduled an appointment for a consultation. I was given brief advice on what products and services would be useful for my skin type, and even recommendedan esthetician suitable for my needs. Due to the recent stay in order released by Dallas County, my appointment was canceled. However, as soon as some normalcy returns, I will definitely be rescheduling.
Sheri Van C.
Renew Beauty is the best place in town. Most importantly, Jessica is quite adept at what she does. Her work is impeccable.
Having done my first Co2 laser 12 years ago, I learned that the person doing the treatment is just as important, if not more important, than the actual treatment itself. After moving to Dallas 3.5 years ago, this is the only clinic I trust with my face- because I only have one face! I absolutely love the Dot Laser, which I've done twice with Heather. I used to do the Fraxel Co2 and have much less downtime with this one. It's also pretty painless, many times I feel nothing- which is unheard of for co2 lasers. And the results are amazing!! I've also done the Skin Pen with Carley, twice- the last time being just recently. It's not as intense as the Dot but the results are great and it's a great in between for when you don't have much down time. I would only recommend both with PRP as this is one of the biggest reasons I heal so well and so quickly. I've never done botox or fillers (although not oppose to them) and people tend to guess me 7-10 years younger than my actual age. I also use the product lines in the clinic. These are my two go-to treatments since they keep me looking very natural. I can't thank Louise, Heather, Carley and the rest of the staff enough for always taking such good care of me and my skin when I'm there. It's definitely a first class experience. I highly recommend Renew Beauty Med Spa North Park if you're looking for anything skin related!
I've recently started getting facial treatments with McKenna at the NorthPark location. From the first time she made me feel so comfortable and secure. She's open, warm and welcoming. Listens to your concerns and address them in proper manner. Oh, and her mid facial mini massage is to die for! I would recommend Mckenna to everyone!
(Translated by Google) The best place ???????????????????? (Original) El mejor lugar ????????????????????
I have been a brunette all my life and wanted to become a full platinum blonde, choosing Anthony as my hairstylist for this transformation was one of the best decisions of my life. he not only got me to my desired color, he took into consideration the health of my hair, I’ve been in his chair every month for 6 months and no breakage or frizziness whatsoever. truly the best of the best
Renew Beauty has been my GO TO for almost 5 years now! I truly can’t say enough good things about this place, the wonderful individuals who work there, and of course the owner- Louise! ?? I have been treated by 3 of their amazing injectors and have been more than ecstatic with my results each time! If you are looking to do anything “med spa” related, seriously do not think twice- Renew Beauty Medspa is THE place- the only place I trust!
Maria Kristina F.
It’s my first time to get a facial from Renew Beauty. I came here because I wanted to have a facial( think I had hydrafacial), because I have a dry skin. My technician was McKenna and I really appreciate her work and I am satisfied with it
The girls were extremely nice from the moment I walked in, to the moment I left. Nicole did my lip flip and & I will definitely be returning in the future.
Let me preface by saying the results are always amazing here; however, we waited an hour past our appointment time to be seen, which is a bit ridiculous. We did get a free facial for our wait, but scheduling could be better.
I had the best experience with Amanda, she provided a calm and relaxing environment. Best facial ever! Her massage was amazing too. The products she sold me are just what I needed. If you have any skin care question, she is your girl!!
Natasha Taylor was amazing! Thank you for making me look youthful.
I just wanted to share my amazing experience with Kalyn! I have been having so many issues with my skin and she helped clarify all my issues and was super professional & sweet! Definitely coming to her from here on out. 10/10 recommend!!
I just did a hyrdrafacial with Kalyn and it was by far my best facial experience yet. She is extremely knowledgeable about acne and she cares about addressing the root of the problem rather than just treating symptoms. Also, she was just kind and easy to talk to!
After having been recommended by a friend, I checked out Renew Beauty for their Galentine's event. I had so much fun, it was way more than I had expected for a holiday event! These girls know how to throw a party! I pre-booked with Kelly - who is so sweet and insightful. She walked me through what to expect, and took away any hesitations I previously had. Renew has earned their 5 stars from me. It's worth learning what services they offer!
BEST FACIAL with AMANDA BLAND!!! HIGHLY RECOMMEND! Especially extracts, left my skin baby smooth, plump and luscious. She is so knowledgable and follows up after every treatment to ask about my progression. Wow!! Talk about incredible customer service!
I had my first facial EVER on Feb 14, 2020 with Karla Herrera and it was a life changing experience! I just saw the place and walked in and she was able to give me a consultation right away. We discussed my problem areas and my goals and she setup a treatment plan for me. I have extremely oily skin with a few very dry patches and have recently been suffering with acne for the first time in many years. I have also dealt with dermatitis in the past. She recommended what facial would be best for me and she recommended a few products (she was not giving me a sales pitch and trying to push anything on me, I told her I was desperate for change and asked her to please recommend products to me). The atmosphere is amazing! Friendly staff, very polite and determined to get you the results you are looking for. She got me in for a facial the same day! The room was very spa-like; dim lighting, candles, aromatherapy, and a towel wrap for me to change into. The facial itself was very relaxing. Once finished, I looked in the mirror and almost wanted to cry, the results were INSANE!! Better than I could have ever hoped or imagined! It was like all of the oils buried deep within my pores had been sucked out and for the first time ever in my whole life, my skin didn't look or feel oily! I felt and looked like a completely different, better version of myself! Needless to say, I got a membership here and will receive a facial every month. Today is March 3, 2020 and it has been almost 3 weeks since I received my facial and skincare products. You guys - my skin STILL looks and feels amaaaazzzing!! The oily skin I used to suffer with daily is GONE! I used to wake up every morning with a heavy thick layer of oil on my skin, and now I wake up every morning in disbelief of how wonderful my skin looks! It has literally changed my life and I am forever grateful!! I can't even remember the last time I've used one of those oil blotting sheets I used to rely on SEVERAL times a day. If you are considering treatment at Renew Beauty Med Spa, or if you are looking for a change but hesitant (as I used to be) do yourself a favor and book your appointment! At the very least, come in for a free consultation and hear what they have to say. They honestly have YOUR best interest in mind and they will customize a treatment plan specifically for you and your skincare needs. YOU OWE IT TO YOURSELF!! You deserve to be the best, most beautiful, confident version of yourself and Renew will help you get there! I am actually tearing up as I write this review because of the major impact this has had on my life and I am SO thankful! ? Follow them on Instagram for deals and specials, to see actual real-life results and to learn more about the many services they offer. I promise, you will not regret it! Xoxo
Oh my where do I start. I’ve visited for a couple years now for different reasons, one time I went in just to ask a question to one of their very knowledgeable consultants. Yesterday I finally treated myself to a hydra-facial with Kayln and it’s was EVERYTHING! Her voice is literally so soothing and she’s very knowledgeable in her practice. I was literally a puddle of liquid in her hands. I highly HIGHLY recommend sitting down and talking to her about your skin goals. Today waking up my skin feels so baby smooth and supple. I feel like a new man in 2020! I literally cannot say enough good things about renew! Louise your staff is amazing! YOU are amazing! Kayln, Nicole, and Carley you truly are the best! I always know I’m in GREAT hands! #RenewBeauty ????
Renew Med Spa was an amazing experience especially being my first time at a Med Spa. I received a classic facial with extractions from Amanda and it was amazing. She is so gentle but thorough and does an amazing job explaining what she is doing throughout the entire facial. My face needed some love getting the blackheads out and she did a great job!!! She is extremely knowledgeable at skincare and skincare products and explained exactly what to use and how to use it for my skin type. She gave me an entire day and night regimen that I bought at Renew and after just a couple days my face is glowing!! I can’t wait to see Amanda again for my next facial!!
The most welcoming team was both accommodating and thoughtful in their approach to what would be best for my skin in order to achieve glowing results. I walked out looking like a million bucks after my hydra facial. My technician both educated me and let me relax which can be a delicate balance. I will be back over and over again and so will my teenage daughter!
This place is fantastic and they know exactly how to treat the customer well. I would definitely recommend this place for everyone.
I see Kaylyn for facials and am SO HAPPY with her work. She has helped clear up my skin and feeling its best. Not only is she so professional but she makes you feel comfortable and is such a sweet heart! I am glad to have found someone I can trust with my skin and hope to stay with her for a long time to come.
I love this place! They are always so nice and have done a wonderful job when I come in for fillers. It doesn’t matter who does my injections because they all do a wonderful job! I highly recommend them!
I was so pleasantly surprised by the kindness and professionalism displayed upon my visit to the Renew Spat on 11-25-19!!! I’ve had some work done in the past and experienced some facial pain but with the numbing gel and precautions taken at Renew I felt nothing. I was treated so gently and told exactly what was going to be done prior to any little pokes. The nurse practitioner was amazing. The owner Louise is a great businesswoman and is a handsome worker. I have found my place for continued touch ups and would recommend renew to family and friends. I also went back for a hydrating facial and received the best facial I have ever had. Professions with amazing products. I was totally pampered. Nothing at this spa is short of 100% all the time!!!! Love, love, love this place???? Great place. Cindy Baldwin
Anthony always goes above and beyond and does an outstanding job! I’m very pleased with my service there. As for the rest of the staff, they are also friendly and helpful. Will definitely be returning!
Anne Marie A.
Each person here is super thoughtful and makes you feel super confident in whatever services you choose. Love this place!
Had my lips done by Jessica @ Northpark!! Omg - they look soooo phenomenal- especially with Vday coming up....gotta get your PERFECTLY PUCKERED LIPS KISSABLE FOR UR SPECIAL SOMEONE- my husband loves mine!!! Soooo FUN! Thank you Jessica - you are an Artiste! Xoxo, carla
I am so impressed with Renew Beauty and the services I have experienced there. The owner Louise is so professional and gracious. She and her staff seem to truly care about each clients well being. Heather and Anthony are fabulous to work with and I am loving the results of my treatments!
I’ve been a client of Renew for several years, and I’ve never once had anything less than a wonderful experience with Louise’s amazing staff. Yesterday I had the pleasure of getting a chemical peel from Kalyn, and she was no different. She’s extremely knowledgeable and she’ll explain to you everything she’s doing, which would also make her a great option for clients hesitant about walking into a med spa for the first time. I know my face is always in great care here! I’ve referred many, many of my own friends and clients here over the years and that will not change. Thank you Kalyn, Heather, and Briston for making me into who I am today, and thank you Louise for continually curating the best of the best.
I have had nothing but the best results at this Medspa. The staff is extremely skilled, warm and caring. I highly recommend this place for any and all your treatments.
I had an awesome experience! Thanks to Kayln for making me feel so comfortable and explained process step by step. She is very patient and she is wonderful with Hydrafacial . Totally recommend this place!!
Went in for an appointment to get a chemical peel, technician thought I was going to get micro blading for my eyebrows, first red flag. She then stated that one peel was the correct peel, however then she asked me to just stay still and that she needed to do some research on the type of peel I needed, second red flag. I decided that I just didn’t feel comfortable, so I politely told her I didn’t want the peel anymore, which she was kind enough to understand. If you’re working at a Med Spa, you should know what skin type and treatment your patient needs. Unfortunately this wasn’t the case. Very disappointed.
Everyone was kind, knowledgeable, and welcoming. I loved the hydra facial, hands down one of the best services to receive. If you haven’t taken a moment to treat yourself and your skin, I highly suggest stopping in and seeing what Renew Beauty Med Spa can do for you. We owe it to ourselves to take a pause and get that facial or the service you’ve been putting off. You’ll be grateful you did.
My name is Maria and just let me tell you I have known Louise for quite some years and she is one of the most humble and sweetest people I know. I feel like family whenever I walk in. This is the only place I will ever come to get my services done I have had Allison, Heather, and Kelly and they are all amazing you can trust her whole staff, and Kelly did my lips on Saturday and she did an amazing job, if you want good service and to be treated nicely come here you won't regret it
Amazing place to pamper yourself. Staff is very helpful and friendly when it comes to taking care of yourself. Would highly recommend a hydro-facial!
I have had nothing but positive experiences with Renew Beauty. I am a frequent shopper of this location and find my times in have always been enjoyable. I had very little clue about the world of skin before showing up to this place. My go-to Aesthetician is Kalyn. I have received several treatments and products from her. The knowledge, passion, and precision of her work is superb. She has become my skin-care guru. Thanks to her experience and compassion she has helped me work through many of the insecurities I have faced with my skin. I recently got my first ever chemical peel using Salicylic Acid (20%) and it did wonders for the many blemishes I formed recently due to hormonal breakouts. If anyone is looking for a fair priced spa with a highly equipped staff than I strongly urge you to give Renew Beauty a try.
Kalyn did an amazing job!!! She was very detailed and took her time to ask me my concerns about my skin. I felt very relaxed and enjoyed every minute. My experience was amazing and I will definitely be back! Ask for Kalyn and the facial you will not regret it! My skin feels completely rejuvenated! Thanks boo ????
I am extremely picky with who does my hair. I had the best time with Anthony though. He's seriously the best. The whole team is just super sweet too. Normally I will get snubbed at some salons and spas. Although, I was welcomed in happily here. I had came in several times prior just to get a feel for it, and everyone was so warm and inviting! Seriously, one of the best visits I have had in a bit.
I had a hydrafacial with Kalyn. The level of customer service was impeccable! She sincerely cared for my needs and provide me with a great skin care regime. My face is glowing and kicking off the new year well! Thank you, Kayln!
Love Heather! Extremely pleased with her work!
I had a nice experience. My facialist Kalyn made me feel comfortable and informed on what she was using on my skin.
I just wanted to share how amazing this place is. Every single staff member goes above and beyond to make sure you are truly content before you walk out of their door. I could not be more pleased with them. Life long client. Great nurse injectors that create magic. Absolutely love!
The esthetician I'd been seeing at my dermatologist's office recently moved and I decided to give Renew a shot, yesterday. I was pleasantly surprised. I've had countless HydraFacials over the last few years, but Kalyn at Renew really blew me away. She paid extra attention to my problem areas and used the machine in ways I've never experienced before. It turns out Renew has a rep from the maker of HydraFacial come in monthly to make sure everyone knows how to use the machine to its fullest capabilities. I've already made my next HydraFacial appointment with Kalyn and am looking forward to trying other treatments there in the near future.
The owner works tirelessly to make you feel valued & Briston is fantastic & so personable.
The entire staff is well trained and welcoming from the start. Natasha is AMAZING! Sweet, professional, and a true perfectionist.
Syed Haider T.
(Translated by Google) Gudone (Original) Gudone
This was the best experience! All of the staff were knowledgeable and willing to help . Heather did my lip filler and she was amazing and the end result is everything I wanted and more ! Will always go to her from now on!!
Their manager is the best. What ever she says do it she advise very honestly. I have been going there to buy products over 3 years but now they did clear and brilliant skin care with success full results. All staff and NP’s are very knowledgeable..
I love coming to Renew, the staff is phenomenal and always very welcoming. Can’t forget to mention- their work is untouchable!
Nurse was very skilled and knowledgeable .
Kelly is amazing! She was very knowledgeable and gave her suggestions and was so sweet! I’m going back for a second round later this month! I highly recommend Kelly to everyone!
Excellent products and customer service. Really appreciate the care Briston offers.
Great staff. Good info. Very clean.
Love Kelly! She does magic with all her services, will continue to visit the Northpark Location.
Let’s talk. . .first of all, they did an amazing job on my lip! I got just the bottom lip filled. They were extremely nice, didn’t pressure me to do more. The owner was kind enough to introduce herself which I appreciate. Office was very clean. I recommend this spa to all! (:
Crystal Jamison W.
I had to wait almost 45 minutes for my appointment. It was the middle of the day on a weekday and the staff were all standing there in their own discussion. My appointment should have only been an hour - a simple facial. Instead I had to pay my nanny to stay late. To “make up for it,” the manager gave me a free sample size product.
Very wonderful and professional stuff. They explained every step of the process.
i love this place they do everything very professional and everyone is very nice definitely recommend it ??
This Med spa is hands down the best I’ve been to in years. The customer service is superb and it starts from the top down.The owner is extremely friendly and involved. She found out I was getting married and truly went above and beyond to make me feel welcomed and taken care of before my big day. She gave me an incredible rate on a facial (by Sunny - she’s phenomenal- 30 years in the business and explains every step) botox, lips, (with Kashia- her touch is flawless) the works and even gave me a present though I’ve only been going there for less than a month. She always made sure I was happy with the results and I was taken care of. The entire team is extremely knowledgeable. I’ve been to many many Med spas around Dallas, but I can tell you, I will be a loyal lifetime customer to this one and I can’t say that for any place else I’ve ever been! They have truly earned my business and the results I’ve gotten have been flawless. Very very grateful.
In the past year, I've had two appointments where I've shown up and they've cancelled on me. No call to reschedule, no real attempt to make it right. Just a "oops, sorry." HORRIBLE CUSTOMER SERVICE for services that are supposed to be top of the line and $$$$$. STAY AWAY. It's Dallas, there are tons of options out there with better service that'll treat and pamper you.
Anne Elise P.
Absolutely love ReNew Beauty! Their staff goes above and beyond to take special care of you. I’ve used multiple estheticians here, and they’ve all been terrific. Most recently, I worked with Mariah. She gave me a customized hydro facial that I’m still enjoying the effects of a couple weeks later. The staff is knowledgeable and thorough. Grateful to have found Louise and the rest of her trustworthy team!
I recently got hydrafacial from them which was for $150. I was told that I would see instant results and my skin will be glowing right after the facial. I didn’t see any of that. It was just waste of money for me. I am very disappointed.
Went in for a hydra-facial.... and it was only 30 minutes- I was told it would’ve been an hour long- this was on a Sunday btw and my appt was moved up an hour and was still rushed. The young lady didn’t even do the salicylic acid part of the procedure. My neck was not cleansed, massaged, nor moisturized. I told her that I was going to be outside the remainder of the day and no SPF was applied. It felt like it was rushed and I still had congestion along my chin area... she told me that wouldn’t be there by the end of the procedure and it was still there. For the amount of money I paid for this facial it was definitely not worth it. Would not go back there again. Although the women there are nice.
Great customer service! Definitely coming back for future services!
I cannot get enough of Renew Beauty and more specifically the amount of attention their entire staff gives you as soon as you walk in. Everyone is so friendly as well as knowledgable and really keep you informed about any services you may want to try! I don’t live in Dallas anymore, but hopping on a plane this weekend just to get some touch ups from the master of natural lips, Heather! She has been doing my lips since last year, and really has gotten my shape and volume to be exactly where I want it to be. She’s amazing, professional and also makes sure you have all the information to decide how much filler or how many units of Botox you need. It is never an upsell, all of the staff have your best interest and are so excited for you to put your best face forward! That being said, Renew beauty: I’m a lifer. So excited to be there Monday! ?????? Trust me, you need Renew Beauty and Heather in your life!
Best botox injections I've had. My face looks amazing. Thank you
Nothing but good things to say about the team at Renew Beauty! I started out at the Dallas location at Northpark mall but I've also gone to see Alison in Frisco and love them both. I recently walked in to the Northpark location after meeting a friend for lunch and they were able to get me in as a walk in with Kelly. Kelly was nothing short of amazing and I am super excited to have both Alison and now Kelly to refer to friends and clients in the future. Everyone is super sweet and willing to answer any questions you have. This is the go-to place for Botox, fillers, facials, skincare, hair care, and much more. Thank you for providing such great service!
Kelly is the BEST. So professional and educated on the products and treatments. Best experience I’ve ever had at a medspa. Highly recommend Renew and Kelly!
Love this place, MIA (not sure if that’s spelled correct) Is the best! She has transformed my skin and really takes her time and is well informed. She recommends products but doesn’t push to sell , all the products she’s recommended I now cannot live without. I will def continue to see her. If you have acne, scarring, large pores, dry or oily skin or just trouble period go see her! ****UPDATE****: where did Miah Le go? I’ve been going to her for years and today when I called he said she’s no longer on the schedule so after ten years she quit?? I will be devastated if so. Hopefully someone from Renew can let me know where she moved on to.
Kelly is very polite and knowledgeable. I will definitely return.
Amazing experience every time, the staff is super friendly and very knowledgeable. I love my results and enjoy coming in!
Renew always treats me like a celebrity and provides excellent service. They also use the best products and offer top of the line treatments. Alison is the best for lips, I highly recommend going to her because she is an expert and perfectionist!
Staff is very friendly and Heather is amazing!
This was my first time at Renew Beauty in Frisco and I am very impressed with the service. I seen Alison for first time Botox and dermal fillers. Alison explained everything to me and allowed me to express my concerns. She is very professional and extremely talented at what she does. I did not have any pain during or after the treatment. I did a lot of web searching to find a good injector and I am glad I found her! This is definitely not my last time here at the med spa. The Spa is very nice and bright inside as well.
I love visiting Renew beauty! I’ve never been to. Medspa that makes me feel more welcome. Sometimes when you go to places like this, you feel like you’re being judged or you value is only in the purchased you make. I have never felt this way at Renew! They make you feel right at home during every visit, and they are happy to answer your questions for any product or procedure! I’m thankful to have found my Med Spa home in Renew! I won’t go anywhere else.
I love Renew! I’ve been going for years. Nicole, NP, explained everything before my procedure and made sure I was completely comfortable before we started. Can’t say enough about this place. I’m extremely satisfied!
Alison was such a pleasure to visit! She took the time to listen to what my goals were and used her knowledge and expertise to help set up a game plan. She put me a total ease! She truly is amazing at what she does. She genuinely cares to make her patients happy and her work reflects that. Not only is she amazing but the rest of the team at Renew Frisco are so sweet and friendly! I had such an amazing experience I went ahead and referred my co worker! Can't wait to get back for all my beauty and skin needs. Thank you Everyone!
I got a Hydrafacial with Dermaplanning from Taylor and she did amazing!!
My experience at Renew Beauty was, and always is, OUTSTANDING! I have been recommending Renew to all my friends! The staff is incredible, they truly care about your needs and do everything in their power to make sure you are 100% satisfied.
Loveeeeeee this place and the owner!!!!! The people that work there are amazing.
My dad and grandpa both had that permanent furrow between their eyebrows that made them look angry at everyone. Thanks to Heather and the team at Renew, I don’t have to worry about that! ???? The owner is absolutely lovely, and, if you need any facial touchups, this is the spot.
From the day I stepped into Renew Medspa I was greeted with a smile & treated with kindness. I was given some great options from my skincare products to use to what skincare needs I needed & my skin now has a glow which is what I have wanted to achieve. I also had some injections done & I was so nervous but explained what my needs were & how natural I wanted to look & they did just that, didn't over do it! I can't say enough about the staff at this location, everyone is very kind & caring!
While I loved my esthetician and all of the staff, I just didn't get the results that I expected from the procedures. There was barely any change to the scarring on my face. I was expecting far more. Quite disappointdisin the results.
Jessica is amazing! She spent time with me and listened to all of my concerns. She was professional and calm which made the experience so much better! She was friendly and relatable! She is awesome and I appreciate her for making me feel so welcome.
This place has really taken off lately! Everyone is always in a great mood every visit and everyone is always wanting to help you. My second visit the girls remembered my name when I walked in, my technician Carly is very knowledgeable, professional, personable, and most importantly genuinely caring. I get injections by Jessica and Heather and both have the lightest feather touch and really take the time to tailor every angle to compliment your own attributes. I like to have my facials done with Mariah, who’s probably the hidden gem in this salon, she’s got amazing technique and includes her clients on her services which is rarity in the buisness! There’s ((almost)) nothing Taylor can’t do, she asks all the right questions and makes all her clients feel like her “pretty friend” which is very comforting in a place people come to treat insecurities. Lastly I must to mention Chelsea, she’s the ray of sunshine normally greeting you by name, full of the most elaborate compliments plus she can answer any questions you throw at her! She’s always making sure the staff met all the clients needs and always wanting to know if anyone could improve on anything, they’ve figured out the key to success at renew beauty and I’m a proud family member for life!!
The manager and staff make you feel like family and they have your best interest in mind. Just got co2 resurfacing done so excited about results. The RN Jessica was wonderful. If you want to make those changes to your look this is the place they have everything i felt like a kid in a candy factory.
Alison is my go to girl alwaysss!! She’s extremely knowledgeable, professional, very genuine, and never fails to make you feel so welcomed and comfortable (: I go to the Stonebriar location which is super cute, and they have the SWEETEST front desk girls! Kelcey in particular has gone above and beyond with customer service ?? They get 10 stars in my book, 5 isn’t enough
Mia is truly a facial and skincare guru! Upon my first time to Renew I was not only treated kindly and professionally by front office staff, but I immediately felt at ease when Mia took me back to the treatment room for my very first facial. She discussed with me all of my concerns, what to expect, and how to properly care for my skin. I am in my late 20’s and I’m late to the skincare game. The hydrafacial that I received was not only the most relaxing experience that I’ve ever received, but it was also the most cared for I’ve felt in a long time. After the facial was over, Mia suggested products that my skin would benefit from and helped me book my second appointment. The skeptic in me figured that my stellar experience was simply because I was a new patient but that was not the case. My second facial a month later with Mia was EVEN better. Not only did she remember me, but she treated me with the same level of care and expertise that I had on my first visit. Not to mention that the owner was present at both of my visits and was so welcoming. She genuinely cared about the experience of everyone walking in the door. I can’t wait to go back for my next facial next month. Thank you, Renew Beauty for helping me practice self care with confidence!!
Relaxing environment and friendly staff. I had a very pleasant HydraFacial with Mia. She gives a very soothing facial massage. My skin looked and felt so much better after the procedure. She also gave me good tips on skincare. I rebooked with her and look forward to my next service.
I saw Nicole and she was the sweetest soul I have ever met! She made me comfortable and gave me the perfect lip flip. Renew treats you like family as soon as you walk through the door and every time after that! Beautiful in and out ???? Nicole is truly amazing at what she does and I’m so grateful for her and the new confidence she gave me! Stacy
I always have a great experience at Renew Beauty. Heather handles my botox injections and Miah takes care of my skin. I recently had a mini fraxel done by Miah and I’m so happy with the results. My skin texture and tone has improved dramatically. Heather and Miah are very helpful when it comes to explaining a procedure or service.
UPDATE: I made my touch up appointment with Nicole and also told the person scheduling my appointment that I wanted to explore under eye filler and they said they were scheduling extra time so we could take care of that too. When I arrived for my appointment I was promptly seen, and Nicole and I went over my touch up concerns and under eye area. She suggested we start with cheeks to begin to correct the under eye and I was open to that approach. I asked for example pictures so I could know what to expect for results and she said sure and stepped out and was gone for a little while. When she returned I was expecting we were going to look at pictures and get started numbing for my touch up and cheeks but to my surprise she said she was not comfortable working on me based on my review below where I said I was not fully satisfied with my results and would be going back for a touch up. She also said she did not know I was coming to talk about under eyes she thought this appointment was just for the touch up. If she wasn’t comfortable working on me because I said I wasn’t satisfied then why accept the appointment? Why not have someone tell me that before I arrived or when I checked in? Or call me to cancel ahead of time and say she wasn’t comfortable? Why have me take time out of my busy day to drive all the way across town in traffic all for her to just say she wouldn’t work on me? I wanted to give them an opportunity to correct to areas I felt I was not happy with and also give them more of my business to work on my under eyes and/or cheeks and instead I was blindsided by being told she wouldn’t do the touch up or any other work. This was not handled professionally. No one bothered to call me after seeing the review on Google to address it. They just waited until I came in to shame me for the review I left about my experience. I felt so embarrassed and humiliated by how this was handled that I had no other choice but to leave. Shortly after I left Chelsea gave me a call and apologized and offered to have someone else work on me but I just don’t feel comfortable immediately turning around and going back there after this experience. I understand Nicole may have not wanted to add anymore displeasure to my experience by working on me again but the way this was handled was not professional. If one of my clients was unhappy with their experience I would be doing anything I could to turn their experience into a positive one, and I just feel like that is the exact opposite of what happened to me today. ORIGINAL REVIEW: I have been to Renew twice, for Botox with Kelly one Saturday and then for lip filler the following Saturday with Nicole. For both services I am going to have to go back this weekend for touch ups. One side of my crows feet Botox did not fully eliminate the wrinkles (not enough was used). My bottom lip is also lop sided with more filler on the left side than the right. While I was there last I had to wait 2 hours for a 12pm appointment time before I was seen. When I made the appointment for lips I requested someone that was great with filler and when I checked in for my appointment they changed who I was with to someone that was supposed to be the best at filler, but that was what I had originally requested at the front desk when I initially made the appointment. They were very apologetic about making me wait so long and frequently checked on me while I was numbing, but I had other things I needed to do on a Saturday that I had to delay or cancel because they made me wait so long. For that inconvenience I should have been offered a considerable discount or something along those lines to make up for it. I really like that they have weekend availability because I work long hours during the week, but if they don't do a good job with my touch ups I won't be going back.
My first time to visit Nicole for injections and I am extremely happy with the results. Nicole answered all of my questions. She was very personable, knowledgeable, gentle and made me feel so comfortable. Amazing owner and staff were also very welcoming and professional. Great place and very clean and friendly! Go see Nicole :)
Had an appointment at stonbrier mall for cancellation the nurse answer my questions but came across as impatient and I did not get any written estimates. She showed me numbers on her phone calculator, made me feel uncomfortable
I visit Allison annually for injectables and I really enjoy spending every minute with her. She takes her time and explains everything during the process. She gives great professional advice and will tell me no if I don’t need a service, instead of just trying to make a sale. I really appreciate her light hand and gentle touch when she does my injectables. I will forever be a client to Allison as long as I am in the Dallas Area. Thank you Allison!
I have brought my mom in and thought that they are as good as the other salon I have taken her too.. however when I took her in and she did the Botox around the eyes there is no lift at all. Her eyebrows are just bubbled up and also she tried to give her high cheek bones when she already has it natural. They have done a bad job and we are VERY DISAPPOINTED. I also think NICOLE had just started and not very good at this.. never again to this place.
I went in for a consultation and the staff were so very helpful and friendly. They answered all of my questions and concerns! I plan on using them for the treatments I am wanting done!
I really love this place. Jessica helped me a couple of times. She is so incredibly kind and sincerely cares about what your skin goals are. I will be back soon!!!
I have had botox, etc-always from doctors, so I was a little timid about getting this done somewhere else. Okay: the mall. Well fellow botox/juvaderm ladies, this is the greatest place in the world. I had the pleasure of seeing Natasha this past Monday. I honestly feel like a new person. I had juvaderm and botox done: PERFECTION! ABSOLUTE PERFECTION! If you wonder about getting it done outside a doctor's office, I totally get it....but you get better service here and it's seven days a week....LOVE THIS PLACE!!!!
Renew beauty medspa is my favorite place to get facials, Botox, and products!!!!
Absolutely wonderful results as always! Love my smile after trying the lip flip for the first time!
Great and friendly customer service! They seem to genuinely care about customer needs, favorable results! Clean and presentable place! Definitely will go back!
Services are professional from receptionist to check out except that there seems to be only one person (Manager) who holds all knowledge. Meaning any employee at reception/check out/phones generally has no idea what to do with any question or process without asking the one manager so that bottlenecks the entire office. At approximately 80% of my return visits I’ve been requested to complete the new client intake form even after explaining I’m repeat client with appointment. Every time I have to wait for the one manager to come to my rescue and validate my claim that I do not need to complete the new client package again. Otherwise the only other issue is the constant obvious attempts at upwelling services and pushing purchase of supplements from them. The supplement markup on the 12 products that have been recommended to me is about 115% of the exact same product on Amazon. That practice leads the consumer to question the integrity of the entire practice with respect to overall priorities with respect to gross margin on product sales vs best interest of client.
I really ebenjoy my experience at Renew Beauty. The staff is so friendly, kind and knowledgeable. I will definitely come back and refer my friends!
Saw Nicole for my first time getting botox/filler and she was SO kind in explaining the process and what my options were and her suggestions without being pushy or salesy. Everything looks great and I have received so many compliments on how fresh my face looks!
I had my first HydraFacial with Taylor! She is so sweet and knowledgeable! I will definitely be back! I feel so smooth and refreshed! She was so gentle and made me feel so comfortable! Can't wait to see you again Taylor!
Call them like you see them Ladies Last week I got the pleasure to sit in Alison’s chair. Now I have had my fair share of cosmetic work. I have gotten injections from Dermatologists, cosmetologists, and others that have no business with a needle. I have so many connections in this line of work and realized that research is your best friend; that includes reviews and word of mouth and I feel I must do my part. Alison is not just the woman to go for advice on what you could do to enhance your already natural beauty, but she posses the knowledge and skill to transform you. Her passion shines through her technique that I have honestly never experienced with any other. In my opinion she is an artist. She took the time to answer all of my questions and actually looked at my natural curves; she did not just guess and go off a chart which many tend to do. She listened to what kind of look I was going for and created a masterpiece that I am so in love with. I will be returning soon to see her specifically for another procedure. I cannot express how excited I am to have someone like her I can consult with and get the results I want. DO YOUR RESEARCH LADIES!! OR JUST GO TO ALISON BECAUSE SHE IS THE BEST I HAVE EVER WORKED WITH! I cannot wait to see you next month Alison.
Went in for a hydrofacial. I’m obsessed. Not only is the facial and amazing relaxing experience, that left my skin glowing. The staff is so sweet and professional. Would totally recommend this place to anyone looking for medical spa services.
Love this place! The staff is friendly and welcoming. Great products; check it out!
Love Renew Beauty Med Spa!! I have had microneedling with PRP and Coolsculpting with Carly who is an expert skin care specialist and one of the best in the area in Coolsculpting. Carly is a true angel and a beauty with brains! I also purchase medical grade skin care that they carry. I have met the owner and have enjoyed speaking and interacting with her and her staff. They are all very personable and extremely helpful in suggesting ways to achieve your personal goal. I feel very comfortable and welcome every time I visit there. I am a Medical Office Administrator with over 25 years experience and I have to say I am not only pleased but impressed. I recently moved to Dallas after living in L.A. and have visited various Med Spas in the Valley and Beverly Hills. I have to say Renew Beauty is not only comparable but it is the best experience I have had thus far at a Med spa. I will be 45 this year and I look forward to undergoing additional services and treatments including fillers and skin treatments to help maintain and prevent. 100% recommend Renew Beauty.
I love Renew! I have been there several times and always had a positive experience and great results. My last appointment wasn’t with who i originally requested (she called in sick) and they forgot to call me, due to toe miscommunication i was given an amazing facial ???? and had my services done by Bristin (idk if i spelled that right) and she was honest and informative and amazing ????
Everyone was extremely nice and welcoming! Summer is fantastic and knowledgeable. She takes her time with you. I brought my 2 year old who is very curious and outgoing and summer was so patient and kind. Not marking me feel rushed at all!
Heather is amazing! She's so patient and willing to answer and discuss any questions you may have. She also makes you feel very comfortable and relaxed if you're new/nervous. Chelsea is so sweet and great with customer service! All around great experience.
I highly recommend ?MIA!? She is amazing and Explains everything into details very professional very knowledgeable. You know when you go somewhere for the 1st???? time you don't know what the experience is a gonna be you little nervous but she made me feel so comptable like she know me for ages which made my procedure and everything else that I was doing so much easier and comfortable so I highly highly recommend her...... And by the way I did the clear and brilliant I go back to do it again in 2 weeks and I'm excited????????... Mia personally from me you + 10....
Loved the experience! Jessica knew exactly what I wanted! Left the Spa with a Big smile on my face but with no wrinkles ????
Sunny is great, I look 10 years younger. This is my one year anniversary at Renew. My skin was in pretty good shape but within a few months on the monthly subscription my skin looks terrific. I have learned a lot about my skin and how to maintain a good complexion. I also see Heather for injections, she is great. I am 60 years old and recommend Renew to any older woman who wants to look younger. It is a real morale booster. I highly recommend Sunny.
I highly recommend Nicole! She is a sweetheart! She explained the placement of Botox for my skin to achieve the results I want. This will be a continuing part of my treatment plan to feel good inside and out.
(Translated by Google) Very good (Original) Muy bueno
I don't even know where to start! this place is awesome. Everyone is so nice and Alison is amazing. I've learned the hard way in the past that all "Botox" is not created equal. Allison is a true artist, and I am in love with how she has helped me lift my brows, soften my angry lines, and make me look younger with Botox. I am so thankful for you guys!
PLEASE REMOVE ME FROM YOUR MARKETING TEXT MESSAGES. You sent one the other night at 2 IN THE MORNING. That's just ridiculous and I want nothing to do with this company.I've requested to be removed 10+ times and I'm still receiving them. By law, when someone requests to be removed, you have to remove them. The last 4 digits of my number are 9967. PLEASE REMOVE.
I love Renew Beauty. They are very professional. Briston always does an excellent job.
I've had multiple services at Renew and I've loved my experience each time. The staff is all so nice and welcoming. They let you know what would be best for you and your skin. My most recent service was the Clean and Brilliant laser and I am loving my results! I had no down time and cannot wait to do another one!
These ladies are amazing! They make me feel so beautiful on the inside on the outside ;) . I go to Briston and Jessica for my fillers and Botox and they do an expert job!! They know how to work on girls my age. I recently got under eye filler and cheek filler from Jessica and I did not bruise at all!!! She has quite a light hand and does amazing job on shaping your cheeks for a youthful and fresh appearance! Briston hooks me up with baby Botox for my brows , droopy eye, and my gummy smile! She definitely knows her face anatomy and how to help you with your concerns with the needle. She’s amazing! These ladies and the staff helped my self confidence and genuinely care about their clients! Go in for a consultation, you will not be disappointed!
TRUST THE PROCESS. I cannot stress this enough, and I should’ve constantly told myself that. Heather was my injector, I did the Tear Through fillers for my under eyes. First week I was bruised up second week it looked a little different but 3/4 weeks later wow! They look amazing ! I called her because I felt like they did not work, especially for an expensive service, I can literally shook anyone. But nope I gave it more time and my undereyes look amazing . (Literally I look like I actually slept) She took took great care of me during the whole procedure so I’ll be seeing you next time Heather !
They charge for Botox touch ups ... but their other services are great. Very convenient location and scheduling. Just don’t go above 30 units in case they miss a spot.
Love miah for my facials and Jessica is a amazing injector! Everyone is so nice and they carry the BEST products.
Amazing experience! I highly recommend Sivan. She is talented, attentive and kind. She recommends what is best for you and has the experience to deliver results! Briston is a very kind, and attentive and has worked with me to help me find solutions for my hormonal imbalance and guide me on the path to feeling better!
Great experience and very professional! My first time at the med spa was amazing- Will be back soon!!
The women at Renew Beauty are absolutely amazing!!!! Love the whole experience. They treat you like your family ??. Natasha is so knowledgeable and helpful!! Beyond impressed with her work! Can not wait to go see her again!
J. Lyne D.
Absolutely top notch service and attentive staff. I LOVE this medspa and can not wait to return. I just got a full Botox correction and mini lip injections by Sivan RN and I can promise no one else will ever inject my face again. She is a true artist and makes you feel completely comfortable. I was nervous as this was my first time with lip injections, but they came out exactly how I wanted them. Do not hesitate to book your appointment.
I love everything about this place! The staff is amazing and you can really tell they care about the patients. It’s scary trusting someone with your face, but this staff is so well educated and I wouldn’t recommend anyone else!
Had the best experience with Summer! Does excellent work on microblading, highly recommend!
Sivan is amazing and I’m loving my lip journey ????
Sivan is amazing, I can’t wait to go back! ??
Linda Sue S.
There is something magical in Heather’s hands! I come in looking like I’ve got the weight of the world upon me, and leave looking & feeling confident and focused! It may not be instant gratification you get from this service but the effectiveness of the procedure is very quick! And the compliments... Oh boy!
Ask for Heather she is supper gentle and detail.
Heather and Sivan always make me look my best! I always look forward to my appointments cause I know I will walk out looking great.
Such a great place, amazing laser services and also great customer care.
was very impressed from the owner greeting me to the Nurse injector Sivan was very thorough . . I highly recommend this spa
I loved my immediate confidence when I left. Heather is amazing and easy to get on with!
The staff is amazing everyone’s so helpful & nice. Every time I come here, I always leave with so much information & knowledge. Make sure to go see Summer & Heather :)
Been going to Renew Med Spa for over 6yrs.best friendly considerate staff. Heather is so knowledgeable and helpful. She knows exactly what she is doing. She is the best.
I absolutely love this place. Top of the line store, products and service. I will not be going anywhere else with my skin, Renew Beauty 100% has my business. They treat their customers with the up most respect and are very helpful. I have never had one bad thing to say about this place. My girl Chelsea always gives me a good price on anything I buy whether its a facial service or a skincare product. I was actually getting micro-needling at another spa and I came in and Chelsea gave me a good enough deal for me to cancel my appointment for the next day at the other place and come into renew. I am SO glad I did. Not only was the treatment better but they have the perfect aftercare products that healed my skin like never before! Maya is such an incredible help and helped me get the perfect skincare routine down. I have done skinpen + prp, clear + brilliant and a chemical peel here. I only have good things to say about every treatment. Everyone here is so great. Go to William at the front desk to book your appointments, carly is THE sweetest angel you will ever meet and shes an expert with laser treatments and cool sculpting. Summer is your girl for chem peels and other facials, wouldn’t go to anyone else! I will definitely only be trusting renew with any facials or injections! They are always on top of their game and have the latest and greatest machines.
I had the pleasure to be blessed by Heather who was absolutely amazing. It was my first time getting lip injections and I hate needles. She was phenomenal and so patient with me during my experience. The results were great and I plan on going back to see her by the end of October.
Loved Sivan, she was great!!!
Amazing place, very nice and very professional. I love my lips and cannot wait to come back!
Allison does an amazing job at injections!! Very thorough. I felt confident in trusting her. Summer is always smiling and happy and sweet. I haven't done the micro blading, but from what I can tell she is very good!! Louise, the owner is hands on, and very involved in the day to day from what I can tell. This is the type of beauty spa I feel great about giving my money to. Customer service is important to me, as I am also a business owner, so I will continue to frequent their beautiful establishment!!
I came out of the gym( not looking my best) however I'm not sure if that was the reason why Lou Decided she could treat me the way she wanted. I'm not sure if she thought that I didn't have money to spend or what was the case but she made me step outside of the waiting room because my 11 month old was making noise she was not even crying. I felt a little Disrespected and discriminating because there was a white lady in the same waiting area with another child but she did not say anything to her my child was not lbothering anybody. And I certainly did not go into this business place expecting anything for free I was going to pay everything I was asking for so for her to treat me that way was not fair she is very rude selfish and has zero manners. If having a child there is a problem she should put a sign up instead of telling people to leave and excluding them out of the area
I had the most amazing experience! Jessica or Jennifer ( I suck at remembering names) and Sandy (?) were perfection! They took their time in helping and answering all my questions while having fun!
Hands down one of the most educated and professional med spas I have been to! They make sure all of your expectations are met and then go beyond those! I get my injections done by Alison. I absolutely love her because I do not want my injections on my lips and cheeks too noticeable. She does just that! Before all my natural injections, I see Summer that cleans my face with a much needed hydra facial!! Then after I’m done seeing her, I head over to get rid of my hair with laser hair removal with Yaya. You can get anything done here! My one stop shop!!!
I can't say enough good things about Renew Beauty! I've been going to Alison for my lip injections and Botox for probably 2 years now and I never leave disappointed. I live about an hour and half from Dallas and I'll gladly make the trip to let Alison work her magic on me. I actually just left RB! I was late to the appointment because the traffic was HORRIBLE and I felt terrible about being late, but Alison was more than understanding and I couldn't be more thankful. Every time I go in everyone is always so friendly and welcoming. I am getting married in 15 days and everyone was congratulating me and it literally felt like I was celebrating with friends! If you are looking for a Med Spa look no further!! Book your appointment with Alison, you won't be sorry!!!
Experience was exactly what I expected, EXCELLENT!!! Couldn’t have asked for a more comfortable and knowledgeable place and person, I recommend anyone there ESP Sivan!!! Can’t wait to go back!
Sivan is the best!! Lips, baby botox and soon to have kybella, I wouldn’t trust anyone else with my face! The spa is pristine and all of the employees are kind and helpful. My favorite stop in north park mall!
I have been interested in Botox for years as I am a very expressive person and have areas on my face of my own insecurity, but I haven’t been presented with the right timing until now. My younger sister, Chelsea, works at Renew Beauty and set me up with an appointment while I was in town from North Carolina fleeing from Hurricane Florence. I am a Dallas native, but my husband is active duty military and we just had our first baby after 9 years together. My sister insisted on my “Mommy Makeover” treatment so that even with little sleep or time for myself, I could still feel my best. I am a registered dental hygienist and take the medical field and knowledge of new standards of care very seriously. I pride myself on my knowledge and customer service within my industry... so naturally, I look for the same in others. At Renew Beauty, they are top quality RNs that know what they are doing and deliver amazing service! I was eloquently educated in the areas I had questions on and the bedside manner was spectacular. Natasha was my Nurse Injector and I am amazed at the results I have had in just over a week. She was a joy to meet and made the process very painless and enjoyable. I highly recommend them for all of your cosmetic needs and cannot wait to try out some more procedures/ products in the future! Special shout out to the owner, Lou for also going above and beyond! She introduced me to some amazing products while I was there and they have changed my life! This girl (and her knew forehead????) is very appreciative!
Sivan was a very sweet caring and understanding person. She listens and pays close attention to detail. I would recommend her to anyone! Thank you SIvan
Natasha is great, very professional. Unfortunately, I cannot say the same about Louise, the owner. I was a 10 year client she didn’t seem to mind losing due to her lack of professionalism. Very disappointing.
I have been using Renew MedSpa at Northparkfor years and have had nothing but great experiences each time I've gone. They have always been a pleasure to work with and pricing has been very fair. Knowledgeable staff in regards to the treatments they offer as well as the products that they sell. Heather Hood is lovely to work with and is very quick and efficient in making my skin look and feel fresh all year long. Louise is always so kind and personally comes out to thank me for using them. At work people are always asking what I use on my face and I always refer them to Renew. Keep up the good work!
It’s officially been 1 week since I had a pre wedding facial with Sonny at Renew Med Spa and my skin is GLOWING!!! Sonny really took the time to give me such a lovely experience. She even tinted my lashes for me and I’m loving not having to put on mascara the past week. I will 100% be going back to Sonny for more skin treatments. Sivan is my injector from Renew and she set up the facial for me with Sonny as a wedding gift and I could not be more appreciative! Sivan is one of a kind and I’m so lucky she’s in Dallas. It’s been almost a month since I got my first ever injections - baby Botox, jawline slimming, lip filler and a lip flip all from Sivan and I have literally been obsessed with the results. I will never go to another injector! Sivan really is an artist and is extremely knowledgeable when balancing out your facial features, giving you a a very natural result after the swelling goes down. I honestly can’t wait to go back to Sivan and visit my new favorite team in Dallas all at Renew Med Spa!
I'm a Beauty Med Spa & Salon client for over 5 years. My experience has been excellent with the Spa staff and the services I purchased. I sure would recommend to anyone who is looking for quality products and customer service excellence.
Love Jessica who does my lips I dealt with 2 different people prior who never left me completely satisfied. She achieved the “insta” look for lips I wanted, mini lip lift to fully achieve the look, & botox. Finally found someone who know what they’re doing and is friendly. ????????
Amazing! The entire staff is amazing! Caring and genuinely love what they do. Summer has completely transformed my skin and now my eyebrows as well. I've been asked by coworkers and friends what I've done different because my skin is so beautiful now! She has made every procedure or treatment with my skin so easy. She is gentle and always makes sure I am comfortable. I honestly was scared to get my eyebrows done by anyone...but she has transformed my skin so I was confident she would do the same with my eyebrows. And yes, they are beautiful! Heather has always been amazing as well with anything I come to her for. She takes the time to explain everything she is doing and always goes above and beyond. She is super sweet and I always leave looking amazing!! Carly was actually one of the first ones I met and she won me over just being so helpful and caring. I probably would never have made an appt had Carly not been the one at the front desk 3yrs ago...she was so sweet and took the time to explain all the products. I didn't feel like I was bothering her or rushed like at other places I had been before. Mya as well has taken the time to explain products when I drop in. I could literally name so many of the staff that has helped me each time I go in. The owner takes the time as well to get to know you and knows your name as soon as you walk in. They will continue to be my favorite and the spa I constantly recommend.
I can finally say bye bye to my smile lines I’m so satisfied with the results I will for sure come back for lip fillers
Everyone I interacted with at the spa was friendly, professional & upbeat. Stylist was knowledgable and did a great job. I'll definitely visit again!
Very professional staff. Friendly staff too
From the moment we walked in to the moment we left. Things were amazing so helpful. Every question answered. It was painless and I'm excited to go back.
Went for a mother daughter microblading session with Summer Weston and both the experience and service was truly amazing thanks to her. She was very welcoming and made the process super easy for both my mother and I, helping create the dream brow we were both looking for. She made us feel comfortable and checked in with us the entire process making our eyebrows perfect and unique to us as individuals. So glad we chose her for our service ! I highly recommend Summer to anybody not only looking to get amazing brows but for amazing service! You won’t be disappointed!! <3
Excellent service and staff.
Amazing personalized service with professional, knowledgeable staff. Sivan is the best for sure I will send all my friends and family to her from now on I could not be happier with my results! I received the most amazing customer service here and recommend this spa for all of your beauty needs! They will make you feel like a celebrity here!!
I have been to other places for both lip injections and laser hair and it was horrible! This spa and staff is amazing! They listen to your story, where you have been and what you want! The owner is amazing, she is always there and super sweet!! I am going to continue to go back here and would recommend ANYONE to go here! You won’t find a better deal or nicer staff! 10/10!
I was excited about going to get my eyebrows microbladed and I booked with Summer. The first session you go in there and she numbs you up and I understand it won't feel good when she is doing your brows but omg it hurt so bad I was having to hold my breath!! I asked for more numbing and it lasted for about 5 minutes until it wore off again. After she does your brows they are super dark and you are told not to get them wet for a week. So I followed all the rules and after a week I got them wet because it's honestly kinda hard showering and not getting them wet! As soon as the water touched my brows the ink literally came out!!! I was having to fill my eyebrows back in again and it was only a week after I just paid all that money to NOT have to fill them in. So since your touch up is free (thank goodness bc I would not have gone back if I had to pay) I went ahead and got scheduled to get them "fixed". That was literally the worst thing ever. I thought it hurt the first time, giiiirrl.. I was crying while she was doing them, I just had tears coming down. So it's been four months since I last went to see her and everyday I fill in my eyebrows. Where the strokes are at are fuzzy looking and I am honestly so disappointed the way they turned out. I am not the type of person to bash someone but I would not recommend coming here to get your eyebrows done, especially if Summer does them..
I LOVE this spa! I have never had a bad experience. The owner is so sweet as well as her staff. :)
(Translated by Google) Ultimate. (Original) Par excellence.
Sivan got me right! I came in to get a touch up on previous lip filler done by a plastic surgeon at an unrelated location. Sivan suggested that I dissolve all of my current filler and start all over. We agreed that the 10+ years of accumulated filler was lumpy, overdone and made the area above my lips look puffy. I totally agreed, but was terrified about being without filler (even if it's for a short time before I got it redone). Sivan injected the dissolver and I could already see the filler being absorbed. Since I had so much filler, I had to come back for a second dissolving session. Even though the dissolving process was a little uncomfortable, which is to be expected, it was completely worth it. I returned 3 days later to get my lips re-injected with Juvederm. Sivan's technique gave me the shape I've always strived for. Besides being great at her art, Sivan is super friendly and laid back. I will definitely be back.
Firstly, front staff was super friendly upon my appointment arrival and previously when I popped in asking about services. I’ve read reviews about unfriendly front staff but I personally found them all lovely! However, my experience with my injector (Allison) was sadly unpleasant. She was 1.5 hours late (this was after the 30 min lip numb), she walked in without a smile, without an introduction, and did not do any sort on consult with me. I asked if it’s typical to be behind schedule this much and she seemed annoyed with the question. Personally, I have a busy schedule and can’t afford to sit and waste 2 hours of time. She was rude with her response. I did show her a picture of my result from the only other time I had my lips done (4 years ago) and she said ok. I think that was her “consultation.” Personally, I wanted to ask about other types of fillers but she abruptly just wanted to start injecting. I should have been more vocal about asking my questions - so that’s on me! She did not talk her way through the process (i.e. I’m moving into the Cupid’s Bow region so you might feel more discomfort) and she (Allison) was not gentle at all. She was just rude from start to finish. My end result was still quite pretty, BUT will I use her again? Definitely NO! No one deserves to be treated rudely and no one wants a rough injector when others are available to do the job just as good, gentle and will let you know they are moving into more sensitive areas instead of just roughing jamming a needle into the most sensitive areas. Will I use the spa again - YES! just a different person. I came into contact with about 5 different employees during my appt and they were all kind, friendly and informative. Allison was a definite no for me. But like I said, the end result was still pretty and my lips are lovely. Maybe she was having a bad day, but I won’t try her again to find out.
Sunny always does an amazing job with my brows. She is an artist!
My second time going here and the service was great once again! I’ll definitely be coming back for more services
I love this very professional, beautiful spa. Everyone is so nice. I highly recommend to anyone.
Love this place- such a friendly, down to earth group. Alison is ALWAYS so helpful and takes her time with my lips! Love her. I travel 5 hours to Renew Beauty; wouldn’t go anywhere else.
I simply cannot say enough GREAT things about this Med spa!!! 1st Louise was kind & professional, Chelsea was very knowledgeable while speaking on lash serum, and the pie'ce de re'sis tance was Sivan!! Love her!! She is hands down the very best I've EVER had work on my face. She sat & went over everything with me, discussed what I had used prior, and what would work at this point. She was spot on!! Great results!! Rebooking!! HIGHLY recommend Renew Beauty Med Spa & Salon.
Super place to go for a relaxing facial or any other procedure or to purchase top of the line products. Very knowledgeable staff.
Renew Beauty has excellent customer service! Making sure you are pleased with the outcome of your treatment is their first priority. I have been a client there for many years and continue to be impressed.
They are so friendly, answer any questions you may have and try hard to get you in even if you don't have a scheduled appointment. All thumbs up!
Super friendly staff. Summer was the sweetest, and my brows look amazing! Can’t wait to go back!
Greatest care by professional technician.
I love the special services here at this beautiful Med Spa. I have been coming here for over 7 years and the staff and ownerLouise are like my other family being so kind and helpful for my well being and friendship ???? Terry Neeley
I have been searching for years for a place like Renew Beauty! They make you feel so welcome and do what they can to address all of your concerns. I cant wait to go back! Absolutely love this place and will recommend to everyone I know.
Sara Van D.
Great place! Everyone was so welcoming and I'm very happy with the results.
the best spa I've ever been to!! They treat me so nice everyone so courteous and the owner is amazingly sweet!!! My lips turned put amazing! i will always go back to my favorite spa!
Sivan was perfect! My next appointment is already set.
Alison did my lips and summer did my brows love this place will continue to go back! They are so friendly and nice make you wanna keep going back!
The staff is friendly. I have recently gotten botox and had some concerns due to a not very good botox job many years ago. They were able to discuss my concerns with me and explain how they could prevent it. I will definitely be going back for more! Had laser hair removal here, too, and am very happy with my results!
I had a great experience!
Gallery At Domain A.
Allison was great! I usually bruise every time, but with her I did not. She was super gentile and very knowledgeable. Will be back!
Absolutely the best in Dallas. They take the time to learn what concerns you have & the time to describe all the options.
Loved my 1st time experience here. Alison did a wonderful job on my lips I’ll definitely be coming back to her!
I called to schedule an appointment because I wanted to get Botox they got me in that coming weekend and it was amazing, I can’t believe I have not had it before… Results are amazing they were all beautiful women they did a great job my aunt got her lips done spur of the moment the day I got my Botox and they look great as does my four head !!!!’ ????????????Would totally recommend
Botox injections at this spa left me with uneven eyebrows. They tried to correct it but I ended up with brow drop. I was offered a complementary facial for my appointment being rescheduled three times but the esthetician did microderm abrasion despite me telling her I was on retinol and I got extreme hyperpigmentation because your supposed to stop retinol for at least two weeks before getting a service like that done. I spoke with the owner who says there's nothing she can do which is unfortunate, since I spent thousands of dollars getting scarring removed and now I have hyperpigmentation in its place. Bad Botox and uneven skin tone is what you'll be paying to get here. I'm very disappointed that the manager choose to respond this way since I had no complaints with the service I had last year. I will never be back after looking tired and angry for three months straight. Even my mom noticed how terrible the results were. Please do not waist your time or money getting bad services from Renew Beauty. It's been my very worst experience to date with my skin. It was a complete nightmare.
Amazing experience! I came in for lip fillers and Bristol was so professional, informative and really listened to what I wanted. After about a 2 day healing process my lips looked beautiful and full! Definitely found my new spot.
I went for laser hair removal: My suggestion go to Aesthetic Laser Academy & Spa, really good prices, very knowledgeable, and friendly staff!
I received the Hydrafacial from Summer and it was very relaxing. Super sweet girl and definitely made my face feel great! I look forward to going back.
Heather made me feel comfortable; not to mention she did a great job! Thank you
Great customer service. Have had the pleasure of working with Alison, she does an awesome work
I bought the HCG shots. The ladies are great there and very informative.
I received a facial from Mia and my skin looks great even a week after! She made some recommendations on changes in my skincare that I’ve made at home and my skin has improved greatly. Mia and the owner were both great. I will definitely be back for more services in the future.
I love Renew Beauty, and have been going to the spa for services for a few years. Heather and Allison are great at what they do, and the owner, Louise, is incredibly kind and gracious towards her clients.
Everyone at Renew Spa is great, friendly and very informative. Excellent customer service. I would recommend everyone to go there. I have been there more than once and it has been wonderful each time!!
Farrah Rudd, R.
Everyone there was so willing to help! They smiled and were helpful until I literally was out of their sight. The detail in their work is exquisite and I was blown away at the hospitality of everyone there. Gorgeous, clean salon. I've already referred others. :)
Summer did a great job on brows. Love how natural they look!
Sivan is amazing! She definitely stands by her work/quality.
Alison is amazing. The whole staff is kind and make you feel comfortable. AND I’m obsessed with my lip augmentation results! I will definitely be going back!
Couldn't be more pleased with my experience at Renew Beauty Med Spa & Salon! These girls do amazing work (Carley, Sivan & Summer)!! I will definitely be back - again & again!
Happy wife, Happy life. Keep up the good work ladies!
I came here today for laser removal on my bikini area. Yaya was absolutely great. She was very patient and considerate. I was actually comfortable with her and I would recommend the spa. :) The spa was clean and the ladies who work at the front desk are nice as well. If you're getting hair removal ask for Yaya!!
I had such a wonderful experience here! Everyone was so kind & explained everything very well ????
Love, love, looooove the excellent services offered by Renew Med Spa! The staff is also super friendly as well as professional. The technicians/aestheticians' skills surpass the other med spas that we've been to, which is why we don't even bother going anywhere else now for the past few years, even though it's a bit far from where we live. Louise, Natasha, Sonny, Carly, you are the best!!
I love everyone that works here. I've only ever had amazing results and experiences and would recommend Renew above all else. Carley, Louise, Heather, Alison, Miah, Sunny, and Summer. I love them all!
Leigh Ann A.
Heard Leigh Ann on the radio talking about this place. Love it! Great service.
Extraordinary Service from the moment I walk through the door until the moment I leave. You are greeted with friendly faces and treated like royalty every single appointment! The owner Louise is a remarkable leader and passionate about building confidence in her customers. The consistency at Renew Beauty with the customer service and the treatments is outstanding. I've had botox and fillers from Sivan and Heather and they are both so caring, genuine and have an artistic eye for enhancing your natural beauty! Love this place!
I ventured into getting injected for the first time EVER recently and I have to say I'm so glad Sivan was the one who did it. She is the Michael Angelo of contouring and sculpting faces. I still look like myself people can't pin point what I did to my face but it's clear that there's been an improvement. You know when you meet the perfect addition to your glam squad like a Nail tech Hairstylist or Esthetician and you don't know what you'd do without them if they left or quit.....yeah SIVAN IS THAT PERSON!!!!
I was lucky enough to win the February giveaway and got the chance to get my lips done by Sivan! I was very nervous (I’ve never got my lips done before) and she totally reassured me; thoroughly explained the entire process to me. She did an amazing job and I couldn’t be more impressed. My lips are even and full, not too big and fit my face perfectly. And it didn’t even hurt! The entire salon was beautiful and everyone was very welcoming. I highly suggest going to see Sivan, right now.
Owner Louise and all her colleagues are very professional and knowledgeable about the services offered. My last experience was excellent and the results are wonderful. Thank you ladies!
I have had such a positive experience every time I visit Renew. The staff is very professional and the owner Louise is always so gracious. I will continue going there for all my beauty needs.
David & Aimee W.
The most amazing ladies and service. I love this place. Aimee Wilkerson
This place is amazing and all of their staff is super friendly and helpful. Ask for Sivan she is the best
I absolutely love Renew Med Spa! I recently started going for laser hair removal and everything from learning about the procedure, to making the appointment, to actually having it done, was extremely easy! Louisa, the owner is very kind, informative, and very professional. Yaya, my laser hair removal tech is gentle, thoughtful and very knowledgeable. Yaya takes the time to answer all my questions and explain pre and post op instructions very thoroughly. I would HIGHLY recommend this place to anyone looking for a hygienic and trusthrowrty spa!
I always have a wonderful experience here. The owner is always available and very welcoming. I highly recommend this spa ????
Sivan took wonderful care of me! I've never been happier with my lips!
Excellent experiences every time. Such professionalism and attentiveness to my every concern. Every member of the staff I have been involved with has been so personable and calming while having procedure performed. My skin is 100 % improved and I look forward to continuing with them by my side every step of the way! They have helped me take much needed years off my face and clear scars I have had forever. I now receive compliments on my skin which is a first for me.
Always an amazing experience!! Great customer service and I always receive superb service!
Delissa Angel O.
The owner Louise is the REASON Renew Beauty is the best salon on the planet. Her passion for this industry is unmatched. Her devotion and genuine concern for her clients is so evident in every word she speaks and every move she makes. God bess you Louise for truly being a Legend in your time and for hiring the cream of the crop...Heather, Carly, Kimberly Sabin, Summer, Mia... their work impeccable!! Thank you all my beautiful ladies..each of you heaven sent!
Can I possibly give these ladies 10 stars, please? I fly in from out of state about every month or so to visit my sweetheart and wanted to feel like I could bring in the new year with a more refreshed look so I contacted a few places in Highland Park(none are open on Sundays) and used Google to luckily find Renew conveniently in Northpark Mall (Valentino AND a fresh face...perfect!) I am very glad that I chose wisely. From the moment that I called and spoke with the owner to schedule an appointment to the moment I left, I felt secure in my choice. I had a fabulous experience with Natasha. I am an NP as is she also a nurse (NINE years injecting experience!!) and she is very passionate about how she makes women feel and she’s a sweet soul that truly loves her craft! We did just a little line correction with Botox and the welts were extremely minimal, no pain or even pinching, and truly a divine experience. The price point per unit is VERY low compared to where I live and for the service and personal attention, I was blown away! She uses a 1:1 ratio which is PERFECT! Your face doesn’t look like you got stung by bees and it’s not inflated with a load of saline. Literally, a perfect pick me up and we were heading to NYE dinner!! She’s a master with a magic wand of youth! Just look at her skin...flawless! In just a few hours, I could see a relaxation of the lines on my forehead and between my brows; yet I still have natural movement. Today is day two and I look like I’m in my twenties again! Every interaction I’ve had has been kind and warm. I’m so impressed with Renew’s level of attention to detail and love of making women feel good, I will absolutely be back for a long standing relationship with Natasha and Renew!
Renew Spa is such an amazing place to visit. The staff is always so very, welcoming and kind. Lou, the owner, is so in-touch and personal with everyone that comes in. She makes everyone feel special and beautiful. Cuddos to YaYa, she is awesome!! I’ve truly have enjoyed visiting her for, laser hair removal treatments. She is gentle, kind and such a blessing to know. Sincerely, Nancy Valle
I just wanted to tell the world about this place! My absolute favorite place for all skin services you could ever imagine! I've been here several times and each and every time the owner, Louse, has greeted me with a smile and a huge warm hug!!! Today she went overboard with her time and generousity and I have to say I just had the most amazing facial I have ever experienced! The technician's name was Sunny and I've got to say that this was much more than just a facial. It was like attending a class on how to improve the way I take care of my skin, tips on how to wear my make up in ways that help minimize lines and pores, step by step instructions about what "to do" and what "not to do" each night and each morning when I wash and cleanse my face. Well, this is a first for me but I literally cried with joy once it was over !! My skin, my hands, even my elbows, everything feels like silk!! Sunny not only are you the most beautiful woman both inside and out, but it's so apparent in the way that you helped me today that helping women achieve beautiful skin is your passion and it shows!! Thank you from the bottom of my heart! I'm leaving to go see my in laws this weekend for the thanksgiving holiday and they aren't even going to recognize me my skin looks and feels that good!! Lastly, they offer these monthly memberships I just learned. By doing this I can now make sure I get to see both Louise and Sunny each and every month while keeping my skin looking fabulous at the same time. You both are so selfless and I'm just so thankful I made this appointment today. I'm actually looking forward to seeing my family!! Thanks everyone!
Best place ever!! Recommend 1000% best ladies in the world!
Melissa Glenn W.
These ladies are the best!! From the owner (Louise) to Renaida ( who does my facials, to Heather and Briston, who did my dysport and fillers today(my first time!!) so professional and all completely committed to making you look and feel your best!! I could not be more happy than I am right now! Haven’t felt this beautiful in YEARS!! Thank you ladies!!!
My mom and I have been coming here for the past few months now and I cannot tell you how amazing the staff is and Louise (the owner) is an absolute perfectionist and treats us like family. I get my lips done by Allison and my mom has decided to regularly get her dysport here and decided to also do juvaderm vollure. To say she was happy is an understatement! Heather and Briston were so sweet and patient with her and made her look amazing! Look no further than Renew beauty for all your beauty and anti aging needs! I will never go anywhere else.
Always provide great services. I’ve never been disappointed.
Execellent service and staff!!!
Excellent service! Highly professional!
I drive over an hour because they are the BEST at what they do. I highly recommend Heather for your lips! She made me feel so comfortable, and she is the sweetest nurse I've ever met! She called me the next day just to check up and even sent me a sweet thank you card the following week. I will not use anyone else!
I had an appointment for 11 am this morning that I made last week but apparently they don't even know the technician's schedule and she was't even working this morning. Poor customer service and couldn't even tell me who made the appointment and how they drop the ball. When they can't even handle a simple schedule, how should I trust them with semi permeant procedures? I pass.
Bought a groupon for there about 4 years ago and was ok service so didn't go back. But I am still to this day getting their spam text for specials. I cannot seem to get off their list even though I have called numerous times and asked to be removed. I have asked specifically to speak with the owner and she has always "just stepped out" so I leave messages and no one returns my calls nor do they remove me from their text specials.
I went in today to get Juvaderm. WOW Heather was absolutely AMAZING! So professional, so gentle, and completely understanding of what I wanted the entire experience was amazing and she made me feel so comfortable and my lips look BEAUTIFUL! I will definitely be going back to her she definitely exceeded my expectations!
Great Service! Very happy with my procedure. Thank you, Matt
Two weeks ago tomorrow, I was in Renew for Botox. At that time I received what was relayed to me as a “full treatment”, about 60 units. Upon getting home I realized they charged me incorrectly which amounted to about 30 dollars more. I let that go since I should have caught it during checkout. Today I went back into Renew for a follow up since I still have SUBSTANTIAL movement. After being assessed, I was informed they would need to use at least an additional 12+ units, and I would be charged for it. Had I known during the initial treatment of spending $600+ that I would be required to spend an additional $120-$200 bucks, I would not have done the initial treatment to begin with. And why would I spend the extra money on more when the first full treatment didn’t work. Very disappointed in how they handled this issue. All they offer for compensation was $20 off the $120 treatment (after she spoke with the manager). Will not be returning nor do I recommend Renew to anyone else.
If zero was an option this place will get it , went there 2 hours ago for my appointment and waited 15 minutes for the stylists and then they charge me $30 more than the original price and when I asked why ?they said it's new ownership ....not a smart move .
I went to this medspa about 6 months ago for juvaderm, I purchased a full syringe for my lips. My lips aren't small by any means I just wanted a fuller look. At the time I was getting my treatment the nurse recommended I could use half the syringe and come back and use another half at a later time. It's been about 6 months now and I decided I would go back to Dallas to get it done, when I called to make the appointment the "owner" answered and said they don't do that. I explained to her my situation and if I were told I couldn't do that I would've just used my whole syringe at that first appointment. She can even see in my records I purchased the full syringe but only used half. She said they don't hold them as a safety issue. I understand that, I work in medical. I was told they would be using the remaining half of my product would be used on someone else who only needed a half and vice versa. Then the owner said I was getting "very aggressive" with her, anyone who knows me knows I am not an aggressive person. She said she was going to talk to my nurse and get back to me within the day. I did not receive a call from her. The next day I called to follow up with her and someone else answered so I asked the same thing, the girl who answered the phone was super nice and made it sound like no big deal, she knew exactly what I was talking about and said it would be in my notes. Breezy. The night before my appointment the owner calls me and says she will not be giving me my treatment, and when I asked her why a second person had told me the same thing she said I was probably being aggressive to her too? I'm not stupid and I'm not a liar, if you don't want to honor it just say you've undergone new management and that is no longer policy. But do not make it like I made it up. As an owner she was rude and really unprofessional. I just hope people don't have to deal with Louise or whatever her name is
Sivan is the best. She's so nice and goes above and beyond to make you feel comfortable! Highly recommend
I am a retired registered nurse and I love spas.....Until I walked in the doors of this one. I couldn't believe how rude the manager was, and I can say from my past experiences at spas all across the USA (I was a travel contract nurse) and the thousands I have spent over the last decade in them, that the girl behind the desk has a lot to learn about customer service... I was put off by her condescending remarks, and that's just for starters. My impression was only validated when the woman next to me was also rudely addressed. Apparently the only thing that matters here are numbers....In the way of your pocketbook. I went in for information after mall walking to hopefully establish a new spa relationship; what I got instead was a witnessing of what this manager does not get.......That first impressions are lasting ones. When I returned home to review the BBB on this company (my assessments are usually correct), I realized I made the right decision by walking out. Beauty beware!
I have been going to Renew Beauty for three months for LASER HAIR REMOVAL with Cristina. First let me say that I have had treatments other places with a very similar laser and didnt have much results. I suffer from PCOS so my hair problem is saddening....Ive had three treatments on my under arms and face the hair under my arms isnt really growing at all and my face feels smoother then ever. Not to mention the staff are so friendly and welcoming. I will be doing more services here
After reading some of the negative reviews I was apprehensive coming here. I have been coming here since March 2012 for laser hair removal. I can honestly say the people have been great and the results were better than expected.
This is a great spa! I am a normal 47 year old woman; not rich. I started going to Renew for botox on a groupon. Like a lot of you I searched for the best deal but after going to Renew Beauty and then some other places, I decided Renew was for me. Quality, consistent, friendly. I appreciate that they know "ME" and treat me as well as understand my life and my individual needs. I never feel like a number (or a dollar)! The staff is exceptional. Since I started botox at Renew, I started Ilipo and Vela. I have to say that their staff defiantly guided me down the right path. Vela has made my cottage cheese thighs significantly better and the Ilipo has done amazing things for my mid-section. I have seen 3 different technicians and they were all wonderful. The manager is great and they always accommodate my changing schedule... I can't afford to spend my money unwisely... This spa is great!
Worst experience ever. Countless scheduling incidents, disrespectful staff and a rude manager with the least sense of customer service. Just look at the complaints at the Better Business Bureau. If you have had laser hair removal treatments before, you know that it hurts, especially in sensitive areas (there’s a reason why they recommend using numbing cream). During my last treatment I run out of numbing cream half way through my legs that morning, so I didn’t have any cream on for my Brazilian. I though, ouch, this is going to hurt!. Well, I didn’t feel any pain at all. I mentioned that to the technician while she was working on my Brazilian and the answer I got was “that means it is working”. What? That was the first of quite a few no-sense remarks. She even had the nerve to make offensive comments about my body size. Excuse me? I didn’t believe my ears. Normally, the following days after treatment, hair in the treated area seems to grow back but it is actually falling off because of dead follicles. This time not a single hair fell off. To me that means that, either the machine was not working the way it should or the technician was not properly trained. I’m inclined to think the second. The technician, a pregnant lady, wasn’t even wearing protective eyewear. Not that I care much, but that tells you a lot about the level of training that Renew Beauty provides to their technicians. And if you think talking to the manager is going to be of any help, think again. The “manager” is rude, disrespectful and cocky. No matter how much they messed up you are never going to get her to admit their mistake, let alone offering an apology. Don’t waste your money, time, energy or patience. You are going to lose them all and go back home with the only thing you didn’t want, your unwanted hair. Way to go, Renew Beauty!
Absolutely LOVE Mia! She is informative, suggests treatments & products focused on personal needs and she is a genuine sweetheart. I have booked my next appointment and will be a dedicated client! The spa is incredibly clean and organized and the staff was warm and welcoming from the second I walked in. I have had many different types of facials over the years at various spas and this was my favorite thus far. Fantastic experience THANK YOU, MIA LE :)
So bad ... I went to get a facial and the lady was rude (fake smiles doesn't work on me sorry) + They charged me way more then it was suppose to be .
If you have $$ and patience,this is a great place. I purchased a Groupon for a Brazilian Laser Hair Removal approximately a year ago and felt like the service for my therapy was disgusting. From day one, I thought my experience was going to be great. But, when it came down to scheduling appointments, confirming them, and even keeping them, it was a nightmare. Each person I would speak with acted as though they had no clue what I was talking about. I would get 2-3 calls in the beginning appointments even after I had already cancelled/changed it with someone else. Early on, I had to speak with management several times. The appointments would be made with one person and I would show up and have to wait just to be told it was someone different. I had to call and confirm my own appointments from then on. They gave me excuses such as staff is new, software is being changed, technical problems with systems down, etc... But when it takes over a year for 6 appointments and you have horrible communication problems with almost every one, it sure does take away from the treatment being decent. Technicians were skilled, but who wants a new one for every appointment. They were either sick, moved away, quit, etc... I don't know about you but this private area should be kept private between you and your technician, not the entire esthetician staff. There was absolutely no notice with the changes either. I even had individual technicians give me their card to schedule with them directly and They never answered my attempts to do so. Even when the managers appeared to go out of their way to help correct these problems, they did so making me feel like I was the only one with issues. I appreciate their assistance, but even that was mediocre. There are glimpses of light in the darkness here, but they will need a lot more good to outweigh their bad customer service and employee skills. I still have hair growth that needs treated, but I will sacrifice any additional appointments to go some where else. I am so over this place.
GROUPON BEWARE! Your first couple of services will be fantastic, then you will be encouraged to buy additional service packages from the spa. After this, service goes downhill. Missing/lost appointments in their system, or when you arrive, your technician is unavailable; "can you come back later or can someone else treat you?" Great technicians, poorly run spa, unsanitary conditions at times (hair on towels, robes, and floor in treatment rooms). They have 2 lasers for hair removal. Half the time 1 is broken. The one that does work overheats so much they have to leave the door open during your treatment (whether it's for your legs or your brazilian). Management is useless, defensive, and will not call you back. Not worth your time or energy. You'll eventually regret your purchase and can't get a refund once your treatment begins.
I absolutely loved my Brazilian blowout (Brittney was great) but this is the part that made me give this place one star. I purchased an offer on Groupon for $99 Brazilian Blowout but when I get there they tell me because I have ETHNIC hair it will be an additional $50. No where on the Groupon offer do they disclose this information. I had driven over 10 miles so I went ahead and paid it but this was ABSOLUTELY NOT FAIR. The salon should disclose this and give people a choice before driving there and getting you in the chair.
Renew Beauty Spa is top notch for laser hair removal. I decided to try it with a Group-On. I have had awesome results. Great laser technicians who are patient, thorough and get serious results. I was also introduced to two face serums that have completely transformed my skin. A quality place. I've had laser treatments before and did not get the results that I received here.
I love this place. So far I have had 3 laser treatments and the result is great. In the past there has been a concern in treating those with pigmented skin types. However, Renew Beauty have invested in lasers that are fit for all. Weekend appointments are hard to come by so book early. They frequently run Groupon specials for different services and I've taken advantage of their spa package and mani/pedi deals in addition to the laser hair removal. I will definitely purchase additional laser hair removal packages in my new quest to become nearly hairless. It's so easy...why not? Well, there is pain, but I use prescription Lidocaine ointment and it is so much more tolerable (despite their website's claim of "cool tips"). Despite the discomfort, the end result is amazing and well worth it!!!
I bought one of the laser hair removal Groupons and was very pleased! I've had 2 sessions thus far, and I would say 80% of my hair is reduced. The technicians were friendly and fast, and the spa itself is very nice and professional
I purchased a Groupon for a 5 star facial with Microderm. Cindy was my facialist. I regularly get microderm abrasions at my dermatologist and never have I had the experience that I had at Renew!!. It is a full 48 hours after my facial and I have a huge bruise on my right cheek because the suction on the microderm wand was much too strong!! Stay Away!!
Got laser package for underarms from Groupon for my wife. Got appointment in 3 days. Technician was efficient, polite, and courteous. First appointment was great! We'll see about the next 5.