Lord & Taylor Salon & Spa

Nice

Great fashion

Great shopping experience, access to other stores. Free parking and you can get great sales here!!! Highly recommended

Good customer in Fragrance Department

Wonderful place to shop

Disappointed. Lord and Taylor used to be my "go to" place for petite clothes, accessories, etc. The petite department, while at least they have one, is tiny, and most of the clothing of very poor quality. Add to that the olfactory assault from the perfume department at the main entrance, and my visiting rate will continue to decline.

Always fantastic deals! A high end Marshall's (please dont get mad at me L&T)

Store does not have big enough pettit department.

MS Rhonda @ the jewelry was very friendly warm person. Has a very nice way interacting with her customers. I give her a 10 plus

Good place to shop

So much merchandise. For all your shopping needs that require a special touch. I have had the pleasure to shop in Lord & Taylor's for over 35 years. It is a spectacular store with a great selection of clothing and accessories for men. My family also shops here all the time is well in the ladies sections. I get my shoes here, jeans and nice polo shirts. It's conveniently located in Eastchester, New York on Route 22 and there is free parking. The help is always fantastic. Over the years, I've purchased my great selection of underwear, perfumes and colognes. It has a pleasant atmosphere and it's very expansive. Frankly, it's a great store to shop in. Give it a try once or more. SPRING SALES! Everyone is shopping this season. We love it. Pack with people!

(Translated by Google) Sacks prices have% 60 discount ???? (Original) Los precios de los sacos tienen %60 de descuento ????

(Translated by Google) Great place for shopping (Original) ???? ?? ????

Customer's service was great. The store is very clean. This store Has all designers and brands. I have been shopping here over 30 years.

(Translated by Google) Great store. This area is not too big. Deals on lots of clothing and cosmetics. A huge selection of coats. (Original) ???? ??????. ????? ??? ?? ????? ????. ?????? ?? ???? ??? ????? ??? ????????. ???? ?????? ???.

Good customer service and good quality products.

Lord + Taylor was always fun to shop at. I bought quality clothes a few years ago from their selection of clothes which I still have today. Their clothes were fashionable, comfortable and most were eye-catching. The place is quite big. I haven’t been there in a while so I can't comment on the state of their dressing rooms.

Very nice and friendly

Good

Excellent prices & convenient parking. I love it!!!

This is the best location!

Have great deals during friends and family

If you want fashionable clothes and accessories that's where you should go!

(Translated by Google) Excellent (Original) Excelente

The service desks are a bit slow with the Holidays. Well staffed, very helpful, merchandise is well maintained and displayed.

Love this store

Unresponsive, called regarding an order, took 35 minutes to answer the phone. Extremely rude. Did not do what they said would happen. No customer service, period. When is Lord & Taylor closing down?

Good

Had some trouble finding things but sales are great.

Always find what I'm looking for.

They should reach out & help people more

Love this store.....shop here all the tkme

Great store, great selection

Ok L & T. Not too big so you don't get lost. Yet big enough to have decent selection. Want to try out new restaurant in store.

Great place to shop

All very pleasant

Ralph Lauren dept sales ladies are very attentive and pleasant.

Had a great experience buying a suit in the men’s department. The associate was extremely helpful. Would come back here when I need another

All i could dp was just look????????

Love the ladies here in the beauty dept. they are my go to ladies for all beauty advice!

Very good place to shop . Kiehls employee on Sunday are amazing ???????? thank you , best Store in New York for Kiehls

Never been in the store, so it was amazing. Purchased some shoes on sale.

Customer service is excellent and you get quality stuff

The associates stand around and talk to each other. I guess they dont care since the L&T stores are closing.

Lord+Taylor is not the same anymore. We did find what we were looking for but the store just isn't the same

With the closing of the NYC store, Eastchester is now my "go to store". Sales associates are very friendly and pleasant, always offering help. And all my favorite designers/products (Rafaella, Ralph Laurent and Kiehl's just to name a few) are offered!!! Love this store.

Great prices

I love this place. Heard a rumor it may be closing. What!! No, please no.

Lots of great sales!!

Nice store.

Kind of slimy employees

Excellent

Very good quality and customer service.

(Translated by Google) I love. I like very much. Very good clothes (Original) Me encanta. Me gusta mucho. Muy buena ropa.

Very helpful and GREAT SALES

Over priced and unfriendly staff

Sale personnel told me, she was not able to find not one of the five keds sneakers I like in the store or on line. Very frustrated and disappointed shopping experience today.

Nice clean area for children clothes cheap too great fabric!!

Good makeup department.

Pleasant atmosphere

Upscale clothing shop with a very large collection of suits and shirts from big famous brands like Michael Kors, Calvin Klein, Tommy Hilfiger etc. and other regular clothes as well including t shirts and sport wear from brands like Adidas, Nike etc. Other accessories like belts, shoes ( formal and sports) and perfumes from big brands are also available. There are many clothes on sale with good discounts and overall there is a price range. Sufficient car parking is also available.

Store is very organized. Easy to find what you want. Easy to find an associate to direct you.

They jus Need to Close down!! So disgusted with you guys!! Exspecially in Shoes!!! For years NOW and they Are Soo Rude.. like I am begging for you to do your Job that you Signed up For!!

This store is amazing!! I can find the best clothing and shoes for men in there

My 77yr old mom had her Ferragamo wallet stolen directly out of her bag while shopping and nothing was done. When we reported it to local police a woman was there reporting the exact same crime except hers was Vuitton. The store did nothing to compensate whatsoever. Beware of seasonal employees esp in holiday season

Was great a few years ago. Service has declined recently. I hope it gets better.

It takes FOREVER to find an open register & then the line is out the door...

Great store

Lots of merchandise

(Translated by Google) Many options. (Original) Muchas opciones.

Lord & Taylor is not the Lord & Taylor I am used to. They no longer have sales people ready to help you. If you are in the try-on room, there is a button for you to push for help. They seemed to be more like a middle-of-the road type dept. store. I was disappointed by the lack of help and the appearance of the merchandise (some items were just thrown around)

The shoes sales are stupendous!

Great shopping

Courteous staff, excellent clothing, valuable coupons, conveniently located

Returned item without receipt. They gladly credited my credit card and then personally helped me pick out a more suitable gift. Wonderful customer service!

Love lord and Taylor please stay around <3 always great deals bought a pair of women polo shoes for only 19.00 on the friends and family sale. They always have good sales here and good service.

One of my favorite department stores. Great selection for my husband as well. He was able to pick up some great new clothes for summer using Friends and Family discount is great. Always a good deal at L&T.

Will be back tomorrow. Loved this store.

Great service.

Always great!!!

Its boring shopping there but they have 2 million% quality items

Good selection of attractive and reasonably priced women's clothing.

Limited selection in Men 's. Hardly any help available in chaotic area. My stars are generous.

Quite big with a nice parking lot.

Very nice and always well kept. The sales are often tremendous - you can get high quality threads for thrift store prices. The store usually stocks the latest fashion trends and has wonderful customer service. Despite the giant stock, the store is well maintained and friendly staff always seem happy to assist. The parking area is abundantly large as well as easy to navigate.

The sales person was very helpful! There was a huge selection of formal gowns. It was a very successful shopping day!

I love the store

Missing the 5th Avenue Lord & Taylor. This store has a Petite Department and a nice restaurant. Will explore more on my next trip.

Excellent

It is very pleasing to be in this store. From makeup to shoes to clothing to bags, but in my opinion it is over priced . Especially to someone out of town. And the kids selection is very limited

Gotta get those sales

Great

I truly miss the 5th Ave store. No comparison..????

Expensive

What can I say. This is one of the better stores in this area. Sales are the best

Fun in fragrances and shoes

A lot of choices to choose from

Good sales and great people

Very well detailed stote

Good selection good service

Good service

Great place to shop and work

I LOVE this store.

New style ,new look loved it

Good customer service

A great store with a wide selection and friendly staff

I feel like this is one of the last department stores around. Very friendly, especially at the fragrance counters, very attentive and informative. The same when we were looking for undergarments, the personnel tried finding pieces and they were all outgoing. These days, that type of service is hard to find so I feel Lord & Taylor must train their employees to be helpful to their customers. This is upscale and one would feel that great service would come with the price, but I have been to other upscale dept stores where they could use the same strategy. I was impressed with the customer service.

Huge store. Associates were friendly but not annoying. Had great sales and everything was easy to find. Never thought I'd be reviewing a department store but their sales and clear set up had my wife find everything she wanted to where we were in an out in 30 minutes; place to go for quick shopping trips that will still make her more than happy guys!

Great place for Shopping especially when they have a 75% off sale. Won't miss it the next time around for sure!

Nice. Very good prices!

Poor selection and indifferent service. I expect this store to go away soon.

Amazing clothes

got boots

Great sales.

They no longer sell Lacoste ????. Also, I needed to exchange an item for a different size that I bought online. They said I would have to pay $10 shipping (got free shipping online). I returned the item instead and Lord & Taylor lost the sale. Otherwise, sales associates we're friendly and knowledgeable - lots of great brands too..

Love this Store!!!!

Unfortunately had to return back mail order, fast and friendly service!

Went in the morning, it's neat.

Although I find that many the brand's that they carry are not those that I wear or use the ones that do match my taste are lower priced than any other store in Westchester County. And when they have a sale (they do run many) the blow the competition out of the water. BTW, my wife tells me that ladies shoes and cosmetics are a REAL bargain during their special sales. Plus parking is free and plentiful.

A horrible shopping experience. Poor selection in my size, men's large, which isn't exactly an uncommon size. Store staff are extremely rude and unhelpful. Save your time and shop somewhere else.

Great service Keith....thanks

Great selection

Nice, organized, and huge store!

Excellent service.

Excellent selection of brand name clothing and jewlery.

I do not like it, they place their products at unrealistic high prices and then say they have a discount

Not a lot of selection or size variations

Fabulous store, staff couldn't be more helpful WILL DEFINITELY SHOP THERE MORE OFTEN

(Translated by Google) Good place to shop (Original) Buen lugar para comprar

They are having some great deals w the Friends & Family.

Best store for contemporary fashion and traditional taste. Hands down, the best. It's Talbots but bigger.

Great customer service. Just the right balance of outstanding selection and department store size.

One of the best stores in the area.

Found what i wanted at a reasonable price

Love my Lord a nod Taylors

I have been to this store maybe 300 times in my lifetime. It's very disheartening to know that one employee ruined what I normally view as one of my favorite stores. Make a very long story short, the sales woman, Rabab, was helping me check out. I asked her to check a price of a bag and she mistakingly told me the price for something else. I called over the manager who was very kind and honored the price I was originally told. Rabab was very short and angry after the manager left and told me she had to go "to another register" to take off the sensor to the bag I purchased. I did not double to check to see if she removed it and when I got home today (I live 50 minutes away) I found that THE SENSOR IS STILL ON. I'm assuming this was her way of getting back at me for calling the manager. Extremely unprofessional... I will now have to drive nearly an hour back and forth to get it removed, so any money I saved was worthless. PS if anyone takes the time to read this, her associate number is 317163. PPS Rabab also told me she emailed me the receipt by accident (instead of printing it) so once again, probably part of her master plan to make things more complicated than it had to be. THANKS RABAB!

Limited associates to assist... fitting rooms a mess....I guess because its holiday season....oh well.

Go for the men shoes section - always gregos deals!

I only like them when its a sale. Otherwise waaay overpriced. C'mon save stuff at the discount spots.

Great store

I love Lord and taylor

Wish I could have gotten a little more help in the beginning. However towards the end a sales associate by the name Bianca did come to the rescue. Thanks Bianca!

Great store. Lots of beautiful clothing and jewelry.

Organized. Good selections.

Always good service and great sales

Love shoes department at Scarsdale L & T.

The associate Debra with the lovely black blouse in the fragrance section! was very attenative to what i wanted specifically, even informed me on the upcoming sale ???????????????? this lord and taylor rocks....way better service than ridgehill

Sucks to have a store inside of another store. But very nice clothing way more fashionable than what is sold at Lord & Taylor

Great place for formal dresses and gowns. Shoes for all occasions. Everything you need in this one store. Everyone was kind and very helpful. No matter which department they went out of their way to help you. And I've shopped in every department except the children. I love this store ? Good parking.

Love the clothes, shoes and bags. Sales people are very helpful.

Best L & T I know of. Bigger and with more selection than the Pallisades Mall. W. 38th St is closing. And the service beats Old Country Road and Manhasset

Standby department store with great prices and excellent quality goods for the price. Low key, nobody is pushy.

Cute store some sales...store hours changed..check with the store before heading over there

Great knowledgeable sales people

Nice place to shop

The best shopping the assortment of fashion designer shoes is a wonderful to go pickup the new trends our just basic ware.love love the experience.

Nice place too shop ,no waiting time too pay people service you really fast .????????????

My favorite...my "go to" department store. It's a historic Lord and Taylor location.

One of my favorite places to go and shop my heart away

With the opening of the Westchester Mall Bloomingdale's has become more or less redundant. The store comes up short insofar as sales and benefits offered, plus what really sucks is their customer service - arrogant, disinterested, uninformed personnel.

Good quality merchandise.

This is one of the few stores I actually like. It's organized, you usually find everything you need, and all the people working there are knowledgeable and helpful but no pushy.

best

My fave

The best one

Excellent sales service.

Close to o home very convenient and they had lots of sales

Love the suit department

I was in search for some stunning shoes for my birthday and Chad was so helpful. I told him what style and colors would work and I ended up purchasing two pair because I couldn't decide. If you're looking for someone knowledgeable ask for Chad

Is okay, employees so snobby they like to think they do rocket science or something.

The to go place

Love this store.

I grew up going to this store and I was never able to afford to buy anything now I buy what I need..it’s just my all time favorite..I really love shopping at this location

Beautifully redone but no deals to be found.

Sales people are helpful. Good selections.

Susan in the bathing suit department was extremely helpful. Otherwise I would most likely not have made a purchase.

I love shopping at this location

Helpful

Love this lord and Taylor!. Great customer service in the woman’s shoe department. The Employer Chad did an amazing job helping me thanks so much!

Great ????

Need new inventory. Style a little dated but sale prices are great.

good location but I feel like its smaller and less selection than other Lord and Taylor's. Always felt staff was helpful and friendly.

Not a place to shop for shoes on a holiday weekend. I made the mistake of buying shoes pre-sale, went into store to pick up today, mistake number two. There were only two registers open for checkout, one register froze, the other register was tied up. The line to checkout grew as I stood there waiting 15 minutes to get shoes I had already paid for three days before prior. Finally register opened up, alas now there was no associate to be found to ring up sales or assist. A customer who was not in line was checked out by a sales associate because she was her customer. Really disappointed in service received today, no excuses for the way management handled shoe department, time to reassess the way business is conducted.

Best store ever to shop in.

Tarot card reader in store....

Picked up what I needed, paid and left. Line at register was long.

Over priced items

Very organized, excellent customer service, quality clothing.

Love this store

It use to be more organized it looks like Macy's

Beautiful store

honestly no one there knows what's going on.

As a last minute quick stop at this location, i found it quick and easy to find the perfect birthday gift. I owe this great experience to a worker Florentina Prelvukaj who i was approched by in order to help me choose and inform me on the latest trended perfumes. The coworker whos name i was not able to locate was also a great help on retrieving a case for my new sunglasses i also purchased that day. Being able to get in and out of the store as quickly and happily as i could is because of the great customer service that was provided for me. I will definitely be returning again shortly!

Nice big store that has a wide variety of everything. Great location with a nice variety of stores in the same shopping center and other stores nearby. Plenty of free parking. Sales associates are knowledgeable and friendly. And some grew at buys when they have sales and coupons with your Lord & Taylor account.

Great store

The customer service here is horrible. All of the cashiers ignored me or told me to go to another cash register. Alex (I think that was her name) was the only good employee- she was kind and understanding and helpful. The rest were either rude and snarky or trying to get me to sign up for a Lord and Taylor credit card. Oh, by the way, if I ask an associate a question I am expecting some form of an answer even if they’re unsure and it’s a shallow answer- don’t ignore what I said and tell me I should sign up for a credit card. Loretta and her friends were extremely rude and snarky and she thought it was fine to talk about me to her dear friend and another customer when I was right in front of her, telling them that I was bothering her and was wrong about something and how I was being annoying because I pointed out that she had told me one thing when it was really another. She was extremely unprofessional and disrespectful- if you say “current selling price” I’m ecpecting exactly that don’t say “current selling price” and then realize it’s “lowest selling price within the past 6 months” and blame it on me. The nerve she has to blame a customer for a mistake she made. Now, the store itself is extremely confusing, cashiers are scattered but hidden among clothing racks. The clothing is extremely overpriced- the only quality brands are Polo Ralph Lauren, Lauren Ralph Lauren, and Calvin Klein- but they’re still more expensive than many other places. A lot of low quality products and brands (ex. Ivanka Trump). The “sale” sections are A MESS. The beauty “department” (there’s no separation between the departments except the items themselves) is narrow and confusing. The sales floor is overcrowded because of bad floor planning. I can go on on why this place sucks but I have things to do, byeee

Most off the time I have great experience in this store but few days ago I was in make up section and looking for Dior lip balm , I found it , asked few questions about the price and ... . waiting for Sales lady to come closer so I could order it , but she just ignored me and was busy with checking cashier machin , I was waiting there for few minutes waiting for her , but I was ignored and finally I left the store , I prefer to spend money in a store which gives value to customers .

Store Ok, but avoid spa based on our experience. If I were reviewing the store, 4 stars would be the rating. But we gave a gift of a spa certificate. Turns out it can only be used two days a week and has a three month expiry (probably in violation of County law). The staff who explaining this to the gift recipient was rude. There is no manager available at the spa, standard customer service, or in upper level executive offices to address the issue.

Upscale, high end department store. Staff are eager to help.

Very good I like it

I have been a long standing customer, earning a premier status and spending 1000s at the store, making it pretty much the only store I shop in. Most salespeople are great, however I had several very disappointing and rather disturbing experiences with a saleswoman Arlene who works in the Vince, Diane Von Furstenberg women's clothing area. The first time I had an experience with her when I wanted to adjust a price of the DVF skirt I bought a couple of days earlier where she was lecturing me pretty much non stop any time I would say any word to her. Later in the day, I wanted to buy something else from the same department and I was being nice, greeted her, she literally ignored me and made faces. When I came back to the store a couple of days later yet again (all around Christmas time and in Christmas Spirit), I ran into her again, smiled and greeted her (as she is an old woman, we all have our bad days and I don't believe in being rude to people... ) not only she did not reply to me, she actually followed me to another register to become very confrontational and tell me that I am not allowed to be adjusting prices (on items I just bought 2 days earlier) and actually making a scene. When I wanted to talk to her supervisor, she would not tell me her name nor supervisor's name. I later found out her supervisor's name is Lisa.. I do not wish to waste more time or energy on her and it difficult to put into words how unpleasant, confrontational, rude and hateful she is. She should never be at a customer facing job. I visit Lord and Taylor to relax from my own stressful job and it's generally a very pleasant experience. However, the last two trips actually caused me much stress and grief, making me want to leave the store and not wanting to come back as she seems to be the only woman working in the high end designer section where I shop and I don't want to deal with her attitude and moods. There are plenty of other options as to where I can shop.

Great discounts

Woman who took care of us was rude!!

Well organized, lovely customer services!!

Gorgeous!!!....

I went looking for a wedding dress and I was so happy that I found what I was looking for.Great store for wedding dresses.

The customer service there is HORRIBLE !!!!!!!!! I will never shop there again ! I went there on 11/14/17 to purchase a dress. When o went to checkouty mother asked the cashier about the company’s defect policy, she ignored her completely and begins to ring up the dress. She scans a coupon and takes off the sensor, I thought the dress said another price so I asked her about the price and she told me. I asked her about possibly placing it in layaway due to the fact that I couldn’t access my phone at the moment to transfer money. Her response was 2 Days ! I’m like, 2 days for layaway, she says you can place it on hold for two days . I said that’s not what I asked . So as I’m speaking to my mother she starts canceling the transaction and putting the dress away. I tell her I’ll place it on hold. She takes my info and walks away, when she returned I asked her do we get a receipt or anything she says no you just come back and so we walk away she says 2 days ! Not a goodnight thank you coming Nothing. We informed asked another worker to get an Manager and while the manager is speaking with us she runs to tell the cashier we’re making an complaint. It’s now 11/16/17 and I could not make it to the store, I called to extend my hold for the next day and after waiting on hold for 15 minutes someone picks up the phone and was extremely rude to me. NEVER AGAIN !

Work there

Sheila was great and professional and helpfu

It was excellent. Associates we're helpful and polite.

Always a great experience!

Sales help is super helpful. Good shopping experience!

Great store with lots of stock and very friendly sales help

I want to mention that associate Mannie Thomas is really an Excellent Associate. All associates should follow her lead in customer service. This comment is late in coming, but I could not fail to note it none the less. Several weeks ago I was in the store with several items in my hands to try on. I was having a bit of trouble keeping everything together and dropped an item a couple of times on my way across the floor to a dressing room. I passed at least 4 employees standing around having their own personal conversations... at least 2 of them looked right at me and turned away as I was picking up an item I had dropped. Not one person offered to assist me; not one asked if I wanted to check out, go to a dressing room, find something.... nothing, no contact at all. I was just steps from the dressing room thinking that the store help was really pretty useless when Mannie Thomas came over to me and sweetly said, "Let me help you...do you need a dressing room? I can put that in there for you." I don't even know where she came from, I did not see her on my way there. Now THAT is what I expect from the sales associates, not feeling like I was being looked over or like I might interrupt a personal chat about the weekend. Mannie Thomas was absolutely delightful, helpful, and very professional. She also of course asked what else she could do...did I need a size, help finding anything else, etc, and I checked out with her. I hope this reaches the management of Lord and Taylors in Eastchester because Mannie deserves recognition, and many others need some training.

I love the store very much!! The service can be better.. The sales aré fantástic, the coupons aré just great .

Beautiful high end clothes at great bargains I love this store

Quality garments, great location, knowledgeable staff. My experience today with salesperson, Deneen, was awesome.

Fabulous selection of clothes priced from mid-range to high end. My favorite cosmetic and fragrance brands. Great children's and men's departments and jewelry galore. I would have given Lord & Taylor 5 stars but I always have to wait way too long for somebody in the shoe department to help me. I've worked out on a few occasions feeling frustrated.

I shop here sometimes , when I don't feel like hitting the city. I find the Lord and Taylor in NYC as a wider variety, even the Restaurant is better layout. But I love the Eastchester store. you do get to know some of the sales associate, it's more friendly and helpful.

i would like to share my great experience today , i received from my sales Lady Natalie Wade at Lord and Taylor store in Scarsdale Ny. She is a true asset to LOrd and Taylor. Very professional, very courteous, understand customer needs. I only had 1 hour lunch to get what i wanted, she did it all in half an hour. Lord and Taylor has been my favor store since 2003 and will always be because of employees like NATALIE WADE. I am a business owner in New Rochelle, and employees like Natalie keeps business running at all time. Thank you again Natalie for your exceptional service you provided me today. God Bless you and your family. E. TOURE

Great customer service

Great shopping experience but go back to your old shopping bags!

Returning item. Went well, no problems.

(Translated by Google) Good clothes ... serve you well (Original) Buena ropa ... te atienden bien

I LOVE this store. There is always a large selection to choose from. Customer service is above average.

Big sales going on but no petite department just a hand full of of items .

They have everything I need and great sales.

The worse experience with staff name Kayla in children's department, being going to this store for over 20 years and the courteous as gotten so bad.

Very good

Very good. Helpful salespeople today.

Megan was very helpful in finding the correct size shoe. Very patient.

I visited this salon for a facial during spa week 2017. In short I probably would never return. To begin I made an appointment for a Friday and was given the first time slot. But when I arrived for my appointment I found the store itself was closed and no one was answering the salon phone number. I had to call the salon several times before someone answered the phone and attempted to tell me how I could actually enter. The receptionist tells me that I should use the employee entrance as if I was an employee who would know where that entrance was. To make things worse it began to rain during my search for this entrance. Eventually the actual facial technician met me and showed me the way in. To make things worse I was not even given the full time for my facial. My technician was great but she was rushed to finish my facial in the time that was left. I insisted on speaking with the manager onsite but she wasn't much help and only told me what I already knew. She explained that the person who initially made my appointment should have instructed me on how to access their salon while the store was closed. This explanation was too little to late and really wasn't helpful. I was inconvenienced in everyway and was not even allowed my full time for my facial as if it was my fault their staff neglected to instruct me correctly. This salon experience was everything but relaxing or convenient.

Excellent! Service was great.

A good store. Values reasonable. Staff helpful and courteous.

They have the greatest coat sale!

Drove all the way to this store since I remember they had a wide variety of handbags which I was trying to purchase for my mom for Mother's Day. This store has changed in so many ways. Not a wide selection of handbags. They no longer sell Dooney and Bourke which is my favorite. The staff was very unfriendly and did not want to be there. One associate was standing by the register talking on her cell phone. No one offered to help me and when I did ask for help, they couldn't. Waste of time and gas.

The mens shoe section register has the unfriendliest employees who do not know the meaning of customer service. They told me to go to a different register when I wanted to purchase my husband sweatpants and would not ring me up after I waited patiently in line. So they basically did not want to take my money. I had (right before that) a very nice experience in the Make up section and made a great purchase right before with a nice woman. But because of these 2 individuals at the mens "shoe" section, whose register was right near the pants I grabbed by the way, that did not want to help me on Sunday April 30th around 2:15 pm, I will NEVER go back to this store again. And I have shopped there for 15 years - but things change and as consumers we have so many choices so my choice after this experience, is to never shop there again. I recommend you choose a different store as well as this one clearly has management and training issues. For all of the hard working employees that do still work there, your store manager needs to help you because all of the unfriendly ones are ruining it for you. I unfortunately did not have a chance to speak to a manager that day because I had obligations at a certain time and had to leave and did not want to add any more frustration and stress to the day. Something that was supposed to be a nice experience - a simple gift for my husband of something I know he needed, turned into an extremely frustrating unpleasant experience that I will never forget.

My favorite store!

Very large selection.

(Translated by Google) Very beautiful store you have to take Bill to buy the best brands (Original) Muy bella tienda hay que llevar Bill para comprar de las mejores marcas

Great store with some really nice stuff!

Unfriendly employees, clean store and variety clothing

Very good clothing store

better than the one in scarsdale

Love to shop there that where I buy all my shoes

It is a very pleasant place to shop and Omar in the shoe department is very patient and polite. He is excellent in giving you the right advice. I ended up buying 2 pairs of boots instead of 1pair I had originally planned on getting. The service is very important in that kind of business and how one handles him or herself when dealing with all kinds of people. Very much appreciated.

Rude/Sexist Management & Annoying Customer Service!

Class!

Always can find something at a good price.

Good values, can always find a deal in any department

Sweet staff

I love shopping there.... you can get great deals...

The boots are ( Toooooooo cute) I gotta find them though!

Great well-stocked department store

This store never changes. Always clean and well kept.

Overpriced items. Store is well stocked

great sales. make sure to search for coupons before you go

Well organized store!

Always a discount on fairly good quality clothes

Expensive but you get what you pay for. Unquestionable quality.

Always a sale.... Hard to beat the selection

Good selection, it's better to go during the sales as the regular prices are a bit pricey.

It's a fun department store. Of course, it's gonna be a bit pricy. It's where I buy all my fancy clothes. The staff is very help, always friendly, and will give you coupons even if you forget them at home.

(Translated by Google) Nacie likes to shop (Original) Nacie place to shop

staff was as helpful as they could be. usually not super busy in the men's department, i went on a weeknight. selection was not bad

Good selections and great staff. Very polite and helpful.

Great store very big. Nice parking size

I went to this location and bought 100+ dollar dress pants. They were to be tailored and sent to my house. it's been 3 weeks and still haven't received my pants after calling numerous times i've been told they were extremely busy and would continuously hang up the phone on me. Then when i would call back and ask for a supervisor or Manager they would hang up once again. i understand it holiday season but this is not a way to treat customers that spent their money. It's frustrating because i need the pants for next week and their employees aren't being much of help

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