Everyone on staff are so friendly and stylists are beyond talented.
Ivana is the best stylist and colorist! She makes me look Dazzling! I love her!
Everyone on staff are so friendly and stylists are beyond talented.
Ivana is the best stylist and colorist! She makes me look Dazzling! I love her!
I love going to The Secret Garden. From when you walk in you are greeting with smiling faces to when you walk out they make sure you were serviced in all aspects. They are clean, warm and welcoming.
Bela was awesome! I showed her a picture and she nailed it! I already recommended her to several of my coworkers, they loved my hair too! Thank you Bela. I will be back!
Corinn is very sweet and thorough. She took the extra time to fix the color when we thought it was slightly off to ensure it was perfect. She explained every step and made me feel comfortable through out my visit. It was an overall pleasant experience. Looking forward to coming back again. I love my hair!
..very professional ???? ????... lovely atmosphere..I highly recommend to everyone to come here...
Dita was so sweet and did an amazing cut for me today! Thank you!
The Secret Garden Salon & Spa did a great job making our Diva For A Day feel special, beautiful, pampered and relaxed! Everyone was professional and welcoming. Thank you so much for agreeing to work with us.
we had an amazing time! the facials and pedicures were so relaxing. my skin feels better than ever :)
Love Danielle ,she’s the best ,I look so forward to seeing her n watch her create her magic. She’s the best I look so forward to seeing her every single time when I go it’s a great day when I am at the Secret Garden the staff is awesome I get treated with such kindness and love I feel so loved when I go in there and that’s really special to me. I love everyone there. And I always look forward to going there to get my hair done. Keep up the good work Danielle you know you’re the best to me you are.
Ivana was wonderful. Professional, attentive and excellent colorist. After having a bad highlight hair treatment and cut in another salon, I am so happy with Ivana. Highly recommend!!
Yazmine is pure perfection every color every time, if you are looking for someone who is dedicated to each client than Yazmine is your person, her personality and smile is always a feel like a queen experience.
Corinne is always a delight and captures the exact color I want !
Danielle always does a great job lifts up my spirits after she styles highlights & cut my hair. I feel like a new person when I leave. Thanks Danielle
I got my eyebrows and nails done here and it was such a relaxing experience. Very personal, one on one. My skin is very sensitive so I appreciate how gentle they were!
Anna the makeup artist was amazing. My daughter went for her Jr. prom and her makeup was done so natural but so dramatic at the same time. Everyone was super sweet! Highly recommend using them!!
Alyssa is an amazing colorist & stylist!
Came here with my bridal party for wedding hairstyling and makeup. I would highly recommend them! The staff was super friendly and very attentive. We had a giant snow storm the day of the wedding and the staff was there all ready for us when we arrived. They made sure everyone got the look they wanted and did an amazing job.
Cole is a curly hair pro! This salon is comfortable, professional and enjoyable. You get the salon experience you deserve at the Secret Garden!
Ivana was amazing and I showed her a picture of what I wanted and she did exactly that. My hair looks amazing!
The Secret Garden is one of the gems of Staten Island. Dita is the best.
Danielle is a brilliant artist! Very attentive to my hair’s natural tendencies and truly makes the best of what I’ve got. Absolutely the best haircuts I’ve ever had. AND Danielle did an AMAZING job with my son’s hair too. Highly recommend!
Isabella is absolutely amazing at what she does and does an amazing job every single time! Elsie made sure I was comfortable and did a great job shampooing me! :)
Always the best service , and experience!!! Its starts from the front door , with a warm welcome and smile, all through out. Iv seen many of the stylist here , for highlights , color , blowouts , basing on my availability and each one has exceeded my expections . They are well skilled and their passion for beauty shines .
Yasmin as always did great with the highlights. I love the color. She is wonderful! Danielle trimmed my hair and it looks perfect. It has volume and life. Thank you Yasmin and Danielle. The staff are professional, courteous and very friendly. The lady who washed my hair was very nice, thank you. I enjoy going there.
Always impressed with Yasmin’s work, she knows exactly what your hair needs to bring out the best and most beautiful you! Dita is a true pro with her scissors and brush. I am always pleased with this duos magic, you won’t be disappointed!
I love going to Secret Garden! It’s always more than hair - it’s an experience. I love meeting with Dita; she always listens to me, takes the time to understand what I want/need, and exceeds my expectations.
I came to this salon as it was recommended for best colorists on the Island. I have to say I regret doing so. I left with my hair completely brittle, a very funky 'balayage' that has multiple colors as a result. I am very unhappy with the services provided to me. Upon writing the establishment, not one employee got back to me. Very unprofessional as I spent over $400 in this salon. I am currently in another salon awaiting a hair cut and I can not even color correct today because my hair is way too damaged. I am very disappointed that I had to write this review publicly, as I attempted to resolve this problem through messaging the salon privately.
I always have terrific experience with Secret Garden. Today, I had Amanda and she was amazing. She’s very professional, bright and approachable. Will definitely be booking future appointments with her.
I went to Secret Garden Spa to get a wash and blow. I sat in the chair and got my hair washed from the sink the stylist sat me in her chair and started blowing out my hair, I knew something was wrong from the way she was doing it, I asked her if she did my type of hair before, she said something like it. I saw my hair after the blowout and was so disappointed. Went to the front where the the owner and her receptionist sat, they looked at me and the owner had a weird look on her face. I then asked how much I have for them and they said $50. I thought it was a joke, I said look at my hair, you are charging me $50 for what. The owner then said they offered to flat iron it, I said yes they did, for an extra charge. I am super disappointed in the owner for not making sure that I, the customer was happy and satisfied.
Such a beautiful, relaxing environment. Dita did a great job on my hair. Still looks great after 3 months.
Perfect cut and color from Karin at Secret Garden. She really listened to me and honestly I haven’t been so happy with my hair in years.
I had micro blading on my eyebrows. Melissa was Amazing at the time and effort she put into it. I highly recommend going to Melissa for your permanent makeup
Danielle is an amazing colorist and stylish… Always a outstanding experience when I go to her and the staff is great… Highly recommended…
Dani is great always good work. But the prices are ridiculous. I got a trim, touch up on highlights and base color, kid hair cut. It was almost 460$ with tip.
The ambiance here at The Secret Garden is serene and truly cozy. My stylist as well as everyone at the salon makes you feel very comfortable, gorgeous, and confident! I can’t recommend them enough.
Amanda did a great job taking care of me! Very gentle washing my hair and scalp and took her time to make sure my hair looked great!
There is no place like the Secret Garden. Fery is a true asset - she is knowledgeable and friendly. Can't wait to go back for more services!
I got a lash lift with Gia and omg I am obsessed. My lashes are so lifted, I haven’t put mascara on in 2 weeks!!! The staff was so professional and nice! The salon was so cozy and cute. The manager was just a joy! So respectful and so professional! Highly highlyyyy recommend this place!
You were very nice and sweet you explained everything that I needed to do and what not to do you choose the best lashes for me and the are perfect natural looking!! Thank you See you in 3 weeks
Absolutely lovely new experience. Corinne was just wonderful in explaining to me what she wanted to do and how the haircut would work for me. Definitely would recommend and come back.
She was great! From the consultation with Corinn to her suggestions, walking me through everything she was doing, I am very happy with the experience and the end results!
I love my haircut and Isabella was great!! This was my first curly cut and she was so kind and communicative explaining everything and making sure she knew exactly what I wanted :)
Dita has always done a great job. She is friendly and listens to exactly what you want done. I highly recommend her!
My daughter gets a curly cut and they are amazing! This time she wanted to do something a little different...allittle shorter! I was very apprehensive...but we spoke to the stylist and it came out beautiful! My daughter was thrilled and for a 14 year old teen that's hard to accomplish!! I love this salon!
My experience is always great Ivana is very very helpful and she knows just what she's doing a very pleasant person I will always come back to her for styles and haircuts
Love Danielle! Amazing stylist! Took the pic of the cut I found and brought it to life on me! So glad to have found her!
My first time here and I must say I am truly satisfied with Danielle who did an amazing job with my hairstyle. She cut & styled it exactly how I wanted. I will definitely return to her for future styles. Thank you Danielle!
This is a wonderful salon and I have had all excellent experiences here! The entire staff has been very professional, capable, friendly, accommodating, and a pleasure to be with. I highly recommend it!
Semra is an amazing stylist. She’s very personable, and definitely knowledgeable about the services that she’s providing. Made my experience extremely pleasant
Danielle understood exactly what I wanted my hair to look like and I left feeling great about myself and my hair. She was so friendly, personable and easy to talk to. So happy to have found her!
This was my first visit to Secret Garden and I was not disappointed! The interior is absolutely gorgeous and clean. Amanda, my stylist, took me in early and did my wash and blowout. She was welcoming, professional, and finished my blowout in record time! Will definitely be back soon, even if it's just to buy something from the boutique!
10 stars!! Yesterday was my first time at The Secret Garden SPA. The staff is very welcoming, Mini at the front desk was extremely sweet making me feel right at home. Corinn was my stylist and she did an impeccable job on my haircut. I found my new salon! Highly recommend!
Kerri is the BEST!!! Always always satisfied!!!
I'm so happy I decided to make an appointment with Rachel! She was super friendly and shared her knowledge each step of the way. I love the cut & my rejuvenated curls! Thank you!
Great place. Highly recommend if you want great service.
Amazing! Rachel transformed my curls. I have so much confidence that she will help me get my curls to the length and shape I want. She's terrific! Such an amazing artist!
I definitely had to leave a review. I visited first time today for hair & makeup for my 30th birthday party tonight. I have to say it was by far one of the most pleasant experiences I have ever had. Yvonne I believe is the woman who did my hair, beach waves for the very first time & it was super gorg. Isabelle did my makeup & she didn’t come to play, my makeup came out flawless. All the staff was friendly from reception area, to the woman who washed my hair. I would definitely be returning. Thanks again ladies!
This salon is clean, friendly and professional. Dita is extremely talented and is very helpful with finding the cut and color that I want.
I love the way my hair color and blow out looks. Danielle was great, she was courteous and asked me what I wanted and did exactly that!
Loved my spray tan with Danielle!! Perfect color and application. Danielle was so sweet and experienced. She took her time and made sure everything was completely even. The staff at Secret Garden were so friendly, especially the receptionist who coincidentally is also named Danielle. I’ll definitely be returning. Highly recommend!
Super friendly staff and the place is really cute. I love my haircut and I've got new products and routines to help my curls always look this good. definitely recommend!
Ivana is an amazing stylist! Always pleased with my results.
I have found my forever salon! As soon as I walked in I was greeted by Mini who was so sweet! She was also the last friendly face I saw as I walked out. My hairdresser, Dita, was exceptionally knowledgeable and skilled. She studied my hair and asked many questions in order to let her best work shine through. It looks amazing and feels great! She also provided me with tips that would help keep my hair nourished. The establishment is beautiful and the products used were quality as there was no burning or smell of strong chemicals. I also had my young daughter with me and they were so sweet and accommodating to her. I’m so happy I’ve finally found a quality salon whose professionalism and kindness stands above and beyond. Thank you Mini and Dita for such an awesome experience! See you soon! Melissa
Yasmin is unbelievable at what she does !! She took my blonde to a whole other level today !! She never disappoints me and it just gets better and better every time !! Corinn is amazing she gave me the most amazing haircut and style my hair has never been so full !! Kelly
Very pleasant staff, neat clean salon. Rachel took her time to show me how to take care of my daughters hair. My daughter is 6yr old and she felt comfortable while getting her hair done. We are very happy, and look forward to future appointments. Thank you!
I love it here. Yasmin is amazing at her coloring artistry, everyone is so pleasant & uplifting, not your usual snobby, one upping salon, here it feels like girl power! The atmosphere is warm & welcoming & they are eco friendly.
Corinne did an AMAZING job with my brazilian blowout! From our telephone consultation to thw final results she gave the perfect advice! After having severe damage from over processing and effects from Covid, she absolutely steered me in the right direction by suggesting this treatment. I felt so comfortable and completely trusted her judgment. And as she said would be, my hair turned out smooth and shiny! You cannot put a price on having your hair back to normal. Worth every penny, even the products purchased! Corinne, staff and thw entire salon experience is top notch! You never feel rushed nor do you feel pressured into anything. So sincere and caring to the clients. You have a FOREVER client at The Secret Garden in me!
Ivana did my highlights & blowout. The most beautiful blond I’ve ever had. Looks so natural and is exactly the color I was looking for. Ivana is the sweetest, most professional & patient hair stylist I’ve ever met. She just connects with her clientele perfectly. She listened to my requests and offered help with picking the right blond. Her customer service skill is like no other. It’s remarkable to meet such professionals at the spa. Will always recommend her & the Secret Garden Spa!
It’s always a pleasure to have my hair done by Alyssa. She knows exactly what I need for my hair to look great. Very professional
Emerald Wolf P.
Thanks Alyssa for giving my 9 year old daughter a well needed and gorgeous deva cut! It was so helpful to me for you guys to wash, detangle and braid her hair for camp this week! We will see you in a few months! ? Jessica
For all my curly girls ask for Rachel! She was very informative and helped me understand the process of my curly hair journey.
Perfect service every time. Beautifully decorated and always relaxing. Everyone is professional, extremely attentive, timely, and very friendly. This is currently the only place in Staten Island I will go for hair and beauty services. I highly recommend The Secret Garden Spa to anyone who is also conscious about using and buying natural beauty products that are not tested on animals.
I visited this salon on May 29, 2021 and had such a horrible experience. My hair was left damaged and multi colored. From beginning to end it was a nightmare. I do not recommend this salon for coloring. Please do you’re research prior to visiting.
Excellent experience every time. Thank you, Danielle
Update: the facial is not a half hour, as they take 10 mins to prepare and get their tools ready for use during. No no. It ends up being over 200$ for 20 min. LOL 6-29-21: my people will call your people. My wallet thanks me for not returning, and I'm not the only one who isn't happy with your services accompanied by exorbitant prices.
This place is amazing. There so kind and professional. They listen to what you want and just don’t do what they want. The wash was amazing and my results are beautiful!!! I will definitely be coming back!! Thank you!
Very expensive prices when you can get your hair done for the same thing for a less price wanted to charge 300 when I got it done for 1:25
My Experience here at The Secert Garden Spa has been nothing but a pleasure. It is a perfect Salon/Spa for you to come on in get your hair done by their amazing hair stylist they know what is best for you and they have you leaving feeling and looking beautiful! After getting your hair done why not go to the spa and book yourself an AMAZING spa service They have so many to pick from because they offer nothing but what is best for you! Need a day for your self ? Treat yourself and make sure to Book at the Secert Garden Spa where you leave feeling fabulous !
Beautiful salon and amazing experience. Sabrina freshened my curls up with a beautiful cut. She spoke with me prior to get an understanding of my curly hair journey and she talked me through the steps of cutting my hair to make sure I was satisfied every step of the way. Idalis (I hope spelled her name right!) assisted Sabrina with my hair and she also took the time to explain maintaining my curly hair and how to up keep my hair. overall a wonderful experience. I had a pleasant time & love my freshened up look! thank youuuu
Great and friendly place ! Love Yasmin’s work
I love the way Dita cut my hair and the rest of the staff so nice...
Where do I start ! I scheduled an appointment Saturday to have my keratin extensions removed as I was due for a new set. I get there after taking a day off of work to have this done and was turned away at the door. I was told “ not enough time was scheduled for me and there’s nothing they could do , but reschedule me for the next day” I should of went with my gut and went else where , pressed for time I ended up going back the following day. The next day was a complete nightmare they had no bond remover or anyone that specialized in removing the extensions. I sat in the chair for hours being reassured that “ everything is ok “ when I asked why it’s taking so long. They ran to the store multiple times to scramble and buy correct supplies needed to remove. Finally after 6 hrs in the chair and a total of 8 frustrated hairdressers they were all out and of course my hair was broken. With no options and vacation days away I went ahead and had them install tape in extensions. The color needed to be matched to my hair color by a simple toner. The stylist toned them a bluish , grey and installed them assuring me the hue would wash out. She placed them very high on my head also , which you can see. Following day I called and asked to speak to owner , no return call.spoke to manger today and told her what happened I was hung up on , I called back asked to speak to owner never received a call back. This place is so unprofessional and the manager is rude. Told me “ since you didn’t get the extensions from us we aren’t responsible for wrong coloring “ what ! Stay away from this place at all costs. They do not care , now I’m out money to buy new extensions cause they RUINED mine and now have them reinstalled by someone who actually knows about the install process. I went Sunday asked for owner to kindly call me back , it’s Tuesday no return call . I’ve included photos of me even going to social media asking her to call me , as I thought mayve the salon hadn’t told her of all the chaos I went through , no I was wrong she can care less. I was somehow blamed ...STAY AWAY FROM THIS PLEASE YOUR WALLET AND HAIR WILL THANK ME LATER .
Beautiful salon, however, very very overpriced. I had 3 glazes on and 2 of them, I swear to you, maybe on my hair for less than a minute before my hair dresser said to rinse. I was shocked when my bill came out to $370. It really broke my heart because I really didn’t expect to be charged so much and it was obviously covid times, so not the best financial situation for anyone. However, $370!? That was really hard to accept because I literally went through the process of having the glaze on for less than a minute, but I was still charged for the two of them, $120 together. The most expensive minute of my life. The rest of the bill, I get it. But $120 for a glaze that didn’t even have a chance to process. It really made so so upset.
Awful hair colouring, I went to get my roots done. Instead came back with a 2 inch line on my forehead, side locks and back of my neck. Never had such a terrible job done in my entire life!!!! CJ refused to provide the owners contact details for me to put a formal compliant and did not do anything to rectify the situation. She just put some liquid on a towel and kept scrubbing my face to try and get the color off my face. Oh!! What I must mention was that I had just finished a cell rejuvenation facial!!!! Still waiting for the owner Vivian to get in touch with regards to the matter. Photos uploaded on the site to prove what a horrible job was done!!!!!
Yesterday was my first time at The Secret Garden for a Deva Cut and root touch up. Sabrina, Feri, Isabella and Dallas were the nicest women I've ever encountered in a salon! Sabrina is an excellent stylist who takes her time and carefully listens to your concerns. Dallas gave me an in depth styling lesson and product recommendations (with no pressure to buy products) which I loved! My parking meter was running out of time and Feri was so kind to refill it while I waited for my color to process. Isabella and I spent my waiting time chatting about hair and fashion. It was a girly girl kinda day and the ladies at Secret Garden were so down to earth and welcoming, I'm looking forward to going back! Thank you so much Ladies!!
Semra is AMAZING!!! After 4 kids I have lost so much hair. I was feeling horrible about how my hair looked and contacted Semra regarding extensions. She was super helpful and talked me through it and I made the decision to go through with it. I am SO happy I did. I am beyond pleased with the results and she is so nice and knowledgeable. If you’re thinking about getting extensions, I higher recommend Semra :)
Excellent service. Danielle has been doing my hair for years and is the best.
What a experience with receptionist. It is ok many places around here.
so happy w/ my haircut & the service @ secret garden! semra is a wonderful & professional stylist, she knows exactly what’s needed to deal w/ long hair in need of cut & style...& her assistant is awesome as well... great salon, comfortable vibe, clean & covid prepared.. thank you!
I had a hydra-facial done today early afternoon and this was my first time getting a hydra-facial at this specific location. I had hydra-facial done many times in other locations and this location does not do a good job at all. I guess that was my mistake to do this type of facial in a place that mostly does hair. I go to places that only specialize in skincare and I took a chance at this place because of its many reviews but I realized that most of its reviews are about hair. The hydra-facial treatment is a machine that connects to a tube and this tube has a tip that secretes various types of acids and serums and vitamins depending on what step the person operating the hydra-facial machine is up to. Usually its suppose to be step 1 is cleansing and exfoliation (the tip goes on your face long, fast and overlap is about 60 % and the pass over the face with the tip is about 2 passes at least), step 2 is an acid peel (the tip should go all over your face like a feather or in paintbrush pattern), step 3 is vacuum extraction (the tip should be slow and constant and usually only on the T zones but for congested skin can go on all areas of the face), and step 4 intense hydration (the tip should be like a feather first, then dab and hold it). Now I just explained in detail the steps for a correct hydra-facial. So why did they mess up the facial ? Lets see how this spa did it, first she applied a serum to my face, then she put the machine on and then dabbed the tip to my face then she TOOK AWAY THE TIP AND SHE RUBBED THE SECRETIONS THAT CAME OUT FROM THERE WITH HER FINGERS. THEN SHE REPEATED THAT PROCESS THROUGHOUT THE SESSION. SHE ONLY PASSED MY WHOLE FACE ONCE. ONCE. ONCE. Do u understand what I paid 150 dollars for ! I paid 150 dollars for someone to dab once or twice on certain areas on my face multiple times, pull that tip away and then have her rub the serum that came on my face all over. Why have the machine then ?!?! I mean just give me the serums and let me apply it with my fingers because that's all you did for 29 mins and then you passed my whole face with the tip for 1 min. Great use of my money and time. If you think you did the hydra-facial correctly then you should re-educate yourselves and any staff member that gets to use this machine on a customer. Don't do your facials here its not worth it. Go to a place that specializes in skin care. The lady that did my face was nice but the way she did the treatment was not at all the correct technique.
My first time at The Secret Garden Spa was Awesome!. Dita was great! My hair needed a complete redo of coloring and styling. I highly recommend her. She was patient and listened to how I wanted my hair to look. She made good suggestions and the results needless to say were evidenced by the many compliments I received. The rest of the staff is also attentive and very helpful. I will definitely be a return client.
My appointment was at 9:45 am came 15 minutes earlier called the Salon and let them know that arrived so the Colorist Corinn started working on my hair and she recommended me instead of doing crown highlights do to a full highlights to even the whole hair with the same color so I decided to go for it well I didn't know this whole process was going to take 4 hrs just for the full highlights without counting the haircut and the blow out so after I was done with the full highlights I was waiting for another lady to do the haircut and the blow out so was waiting already another 30 minutes when she comes to me she said to me you need to wait more time because I have another person without saying how long that will be but I was there before that person so how come you will take someone else when I already have 4 hrs in the salon and 30 minutes for someone to cut my hair and blow it also They don't take any precautions or CDC guidelines in this place had another customer next to me without mask and talking like we aren't in pandemic no social distancing at all. A lady by the name Sabrina came to me saying she was the manager and just looked that at me saying its not my fault what happened with a really sarcastic tone she didn't even apologize for what was happening or try to help me out with the issue or accommodate me with someone else to cut the hair and blow it I paid $300 and I left without haircut, blow out and they left the edges of the forehead stained.
Such great service always!
Ivana is super nice and helpful she actually listens to you and provides exactly what you want. She saved my hair and fixed up my color ! Found my new stylist! Loved her work
Had a fantastic experience getting a devacut by Rachel today. She was super friendly and very knowledgeable about curly hair care. You can tell she is not only passionate about her craft, but also VERY good at it. She took the time to ask questions, really LOOK at my curls and find a feel for their natural pattern and do some damage control from my past cut. Getting this cut made me realize my last one... wasn't very good. The salon safety protocols also made me feel really secure. There were a ton of sanitizing stations, and the staff was super vigilante about making sure the workspaces were clean and sanitized. I will definitely be back for a trim in a few months!
I went years ago, at the recommendation of a friend. As a WOC, and transitioning to natural hair ( no perms, etc) I wasn't sure how to care for my hair. The friend who recommended me is also a WOC, (with a different hair texture,looser curls) had said the head stylist did an amazing job with her natural hair and would be able to help me, as I was newly natural. Long story short, I felt a lack of professionalism? The stylist looked extremely uncomfortable with my hair, and after prodding my head one to two times, told me my hair would never be the texture of my friend, and sent me on my way. What I took from that is she was able to do my friends hair because the texture was easier to work with, and she didn't have experience with hair as tightly coiled as mine. Which is fine, but being exasperated at the "challenge" of my hair did not leave me, a customer in a positive mood. I'd rather you tell me you're not sure what to do than tell me what my hair is never going to look like. I won't mention the other stylists staring at the whole thing. Embarrassing. As I said, it was some time ago, maybe things are different. I hope so.
The customer service is great however, I did not leave satisfied and I paid 250+.I came in happy with a grown balayage, so mid way I was pretty blonde. I showed the stylist a pic of an ashy tone blonde balayage which she said she could do. So basically when I get rinsed off my hair was darker than what I came with and my hair was a brassy red/orange color which I immediately told her this isn’t a color that I wanted nor I liked. Long story short she had to put a toner on it and now I have like 4 different tones of blonde!!!! Then knowingly this wasn’t what I wanted in the first place she offered to fix it free of charge with highlights on a different day !!!! I’ve seen her work on Instagram but IVANA really did the opposite of what I came in for and left my hair with a four different tones of brassy blonde ! ????????
Sabrina is an amazing hairstylist and provided me great advice to manage my hair! Will definitely continue coming back to her.
Sabrina was an absolute sweetheart & we shared so many stories on our hair journey. She made sure she could make my vision come to life to be my reality!! She surely didn't disappoint at all. I would definitely recommend her to ANYONE wanting to transition to the curly hair side or just to get spicy with a curly cut/coloring service! She knows what she's doing & makes you feel so comfy ! Love love love!!
I went for my regular deva cut . I love how professional they are and the exceptional customer service. This place is so amazing you feel really relax and we'll treated.
Wonderful, wonderful experience. Semra took her time to find out what I’m really looking for. Bayalage is the best I ever got. I found my new hairstylist!!!! Salon has a really nice vibe too.
I love this place. I've had several different services done here and although its not cheap its not unreasonable. I recommend researching and learning about how they work towards being green. The products they sell can be a bit pricey but many products are handmade from local vendors. Although Ive had several services done here I primarily come here to get my hair done. The first time I came here was to do a color correction for a botched hombré and they did a fantastic job. I love this place so much that still I travel to here despite no longer living in Staten Island.
Super comfortable and relaxing spot ! Super friendly. I will be back again
Beautiful establishment. Clean. Professional friendly experienced staff. Every client is treated to a high end experience for a fraction of the cost.
Danielle L is the best. I will follow her anywhere she goes. My hair looks great (highlights and a beautiful cut). I always feel like a million bucks when I leave!
Always a positive experience at The Secret Garden. Yasmin is the consummate professional, and always gives good advice on what to do so you can look great and feel good about yourself.
The salon is very laid back. I feel relaxed and always leave satisfied with my service. The stylists are experienced and listen to what you want.
I love this place! Not only is it adorable on the outside, the staff is Awesome! I get my highlights and balayage from Semra who I Highly recommend.
Corinn did a fabulous job with my color and style!!! She always makes my hair look beautiful. The salon is amazing and I was treated wonderfully by all. Thanks so much!
The secret Garden Spa offers a very happy and friendly environment. The front desk staff are very attentive to the clients. Really nice place with so much to offer. Danielle L. Is great at her craft. Been going to her for years. I'm always pleased with my color and cut. Without doubt a top notch experience.
Melody is amazing! My eyelashes look beautiful and she is very gentle! Great experience!
Lovely space, very calm and serene -- and they have Danielle! She's the best -- I have followed her up and down Forest Avenue and I am glad she has settled as such a wonderful spot.
Nelly was great! Really was gentle with my fragile hair and took her time! I loved her personality and aura! Definitely found my new place!
Great salon with amazing customer service! Semra is awesome! I love my color and my cut!
Shatina is AMAZING! She’s friendly and professional. I WON’T allow anyone else to touch my eyebrows ???? Always a pleasant experience w/Shatina! Ingrid
Very enjoyable time and very attentive staff. I definitely recommend and will go again soon.
Corinne is awesome! Color and cut were perfect. Everyone at the Secret Garden was very nice and attentive. The salon has a calm atmosphere. Can’t wait to go back.
Danielle is excellent. I've been going to her for a while now and my hair always comes out perfectly. The shop is nice and there is plenty of street parking
Dita is amazing!! Very professional Great blowout!!
Very professional staff very relaxed and comfortable atmosphere. Yasmin is the best for color!
I love how my haircut by Nelly came out! She did exactly what I asked for and was super sweet! I have very long thick hair and I asked nelly to keep the length but add angles and layers to make less hair, but add some style to it, and my hair still looks just as long but feels lighter! Thanks Nelly!
Yasmin is amazing! She always knows exactly what I need and she consistently gives me color that leaves me feeling fabulous. The Queen of blonde! It's always a pleasure sitting in her chair and having her work her magic. She takes such good care of my delicate fine thin hair. I left today with such a boost to my self esteem. Simply the best. Semra also works some serious magic with my fine, thin hair. She gives me a cut that makes my hair look full and fabulous. Always gives me the look I'm going for while using her experience to adapt it to work with my hair type. Both ladies are a pleasure to spend time with. I can't say enough good things about them.
Danielle is wonderful!!
I loved the atmosphere they've created. The ambience is very relaxing and peaceful. I received the best pedicure I've had in a long time. The massage was amazing!
Jo Ann L.
Lovely place! Great vibe, professional workers, and my fave Staten Island hairdresser is now here! Thanks Corinn Castaldo! Love my new look!
Always a pleasure to bring my long haired daughter to secret garden for a trim. Deanna is patient, offers suggestions, and cheerful. Thanks Deanna and company!!!!
Semra went out of her way to make me look and feel beautiful. Couldn't have asked for a better experience!
A Google U.
I got a lash lift done 2 days ago and I can’t say it was worth it. The woman who performed the lash lift didn’t even give me a mirror to show me the work done and it was no coincidence as it was so poorly done. The lift was done so low on the lashes that you could barely see it. The receptionist also asked if I would reschedule in 2 weeks when it’s supposed to be done every 6-8 weeks as it is a perm and cannot be done super often. Now 2 days later, you can’t see any lift and I never wet them. Will not return.
Fried my hair and now it’s damaged
First time ever getting a lash lift and I LOVE it. I will definitely be back. Melissa did a wonderful job!! Thank you.
Warm and friendly atmosphere- look forward to my appointments every time
I loved the atmosphere they've created. The ambience is very relaxing and peaceful. I received the best pedicure I've had in a long time. The massage was amazing! The manicure would've been better if I got what I wanted but it was good overall. I would definitely go back.
Alyssa never disappoints! She always does an amazing job, while remaining quick and efficient, but never making me feel rushed. I highly recommend her, and the Secret Garden.
Awesome experience! She was kind and explained the process and amazing results!
Melissa is professional and consistently does a great job. She also is helpful is guiding me to other services I might like.
5+++! Dita treated my hair in a thorough and thoughtful manner. She listened to all of my requests and also offered her expertise. My hair looks and feels younger. The color and cut- SO lovely as is Dita. Thank you and see you in the Secret Garden soon ???? One happy client, Jennie
Semra was great! It was my first time with her but I felt like I’ve been seeing her forever. She listened to what I wanted and didn’t want and executed it perfectly. My hair looks incredible. Can’t wait to see her again!
I'm so glad i found this salon. Very professional and wonderful crew. My stylist, Semra, did a fantastic job with my hair. She listened to my concerns with my current hair situation, and was able to give me the haircut I wanted. The salon didn't smell of the usual heavy hair chemicals/products thanks to the natural & eco friendly products they use. I'll be visiting them again, for sure.
My first visit to the Secret Garden was a pleasant one. The service was was great right down to the shampoo person. The people are very friendly and I got a great haircut from Nikki. I will definitely be back.
Very nice, clean salon. The staff is very friendly! My spray tan done by Jennifer looks great!
We had a great experience at the salon. Beautiful place, and Annette was amazing. My daughter’s hair turned out gorgeous. We also loved her glam makeup done by Cat. Thank you!
Everyone is amazing and super talented. The environment is wonderful and it's all around an amazing experience.
Nicole was amazing! She knew exactly what I wanted and made my hair look beautiful! I’ll definitely be back.
Thank you Kendra for a wonderful and relaxing wash and beautiful cut and blow out.
Rachel was absolutely amazing. Very detailed and I enjoyed every minute at the Garden. Keep up the great work.
Cathy’s talent and expertise along with personal attentiveness combines for a very satisfied and happy ???? customer! Thank you ! Cathy! ????
I have officially found another place to add into my list of “zen spots”. The staff was amazing. Everyone was friendly. I had a hot stone massage with Robert. He was extremely professional, and attentive. After leaving, my back really did feel less tense. Truly enjoyed this place. I shall return soon.
A Google U.
I remember this building when I was a kid growing up in Marlboro. I’m pretty sure I took dance lessons or had my Girl Scout meetings there. When I open the door I was in shock!!! This place is stunning. I could not believe my eyes. Decorated in an amazing Shabby Chic decor, I felt like I was transported into another world. Not only were the staff nice as can be. The quality of work was outstanding. I got my lashes done by Ella who is as nice as can be. My lashes look amazing and natural. I’m in love. This place is a hidden gem. If you haven’t been you need to go. The offer hair, nails, lashes water facials and much more. The workmanship and the quality of work is over 5 stars.
Cat was great! It was my first time meeting with her and she understood exactly what I was looking for.
Melissa is nothing short of amazing. From the moment you meet her you feel completely at ease. You don’t even think about “when the calm feeling arrives “ because she installs that you upon arrival. She is truly amazing.
Once again the my detox spa pedicure did not disappoint! Amy was amazing and my legs and feet felt fully rejuvenated by the time I left. The staff was courteous and friendly and so welcoming! I also enjoyed a nice glass of champagne in honor in honor of mothers day! Can't say enough about how great it is here. I will definitely be back!
Very relaxing environment. Wonderful mani and pedi with Amy. I highly recommend her!
My daughter had a wedding and had her care cut in a bob it was cut so short and so uneven that she didn't want to go to the wedding and it took three people there to try to correct the horrible job they did I will never go there again
Annette is amazing!
Rachel is awesome! She’s a great colorist very talented.
Great service nice people I loved it
Great service all around!!
The Secret Garden is amazing ! Jen was so kind and made me feel so comfortable during my spray tan. My skin looks amazing with this product that is used. And I had the pleasure of also having Diana do my hair and make up for a wedding and my gosh did she do an amazing job, she is such a sweetheart and really took her time with me!! I would recommend both girls and the salon anyone looking for a new salon to call their home or for anyone in need of a great style for a special occasion ! Thank you Secret Garden!!
Krista Van P.
Annette is a fabulous addition to The Secret Garden! She was so great with my 3 year old son. She was patient & entertaining & made his experience as fun as possible. He couldn’t look any more handsome after she cut his hair. So perfect! As for my haircut she really listened to my requests & gave me exactly what I was looking for. We will definitely return to see Annette again!
In love with the new salon in Marlboro. Coming from there Staten Island salon, I was so happy to hear they were coming to jersey. Cat was great in changing my hair color from black to brown. Can’t wait to book my next appointment??
What a wonderful experience at The Secret Garden Spa today- a true gem in Monmouth County! My mom and I were treated like royalty by all of the staff and Cat & Annette did an outstanding job with our hair! We will definitely be back, thank you for an amazing day of pampering! ????
I absolutely love my colorist, Cat and this amazing, new salon in Marlboro, NJ. It's so wonderful to have a salon near me that does their best to offer safer alternatives to the toxic products you typically find at salons. I highly recommend them!
What a beautiful salon with friendly staffs & excellent service all around. Feeling so fresh, new, & beautiful on this gloomy raining day all thanks to Nicole!!! I never know what I want or could do with my hair, talented Nicole always end up giving the best suggestions that I just go with and it’s always amazing! Thanks for your amazing work! Couldn’t be happier. Look forward to coming back!
Friendly and knows her stuff
Wonderful experience and an absolutely beautiful salon. The people there were professional and extremely helpful. I will absolutely recommend The Secret Garden to others. Wishing you much success in your new location.
Went there for a spray tan. Danielle was helpful and did a great job.
I had a lash lift in March and I don't like they way my lashes came out. I also feel that I didn't get the full service I was expecting. I tried to contact the spa on multiple occasions over the last month without a resolution. I really had high hopes that this would be my new spot based on others reviews. I, unfortunately, did not have the best experience.
Always a great experience here. The staff are professional, make you feel at home and appreciated. Love the fact that this business is eco-friendly.
Dita did an excellent job! She was helpful and extremely friendly. She really listened to me and did exactly what I wanted! Considering I was the last customer on a Sunday afternoon, she still took her time and I was in no way rushed. I’m thrilled with my haircut! I’ll be back soon.
I go to the Secret Garden in Marlboro for all my beauty needs; color, nails, amazing blowouts, incredible spray tans (which I’m obsessed with). Oh and if you need to accessorize for your night, awesome jewelry, handmade soaps and awesome gifts. I love being there, I always look and feel amazing when I leave ????.
I’m in love with all the services and service at secret garden south ... a MUST visit
Love my color with Jen!!!
She was amazing. My daughter came up with a hairstyle she envisioned from her iPad game and her hair came out perfect. Denise was so great with her! It came out beautiful, fun, and most importantly my daughter loved it! Highly highly recommend her! Wish I could share a photo because it was just perfect.
Yasmin is awesome. She really listen to what you want and delivers. She goes above and beyond what you ask of her. Excellent work!!
I needed a change to brighten up my hair...Love love love the new color! Thank you, Alyssa!
Great salon great people I definitely recommend I go to Danille she’s great she is wonderful talented at what she does the whole salon is just great and wonder.
The salon is beautiful and everyone is so nice. Nicole P. always does an amazing job !
Leslie made my eyelashes look absolutely beautiful! She answered all of my questions and provided me with an amazing experience. I have recieved so many compliments about how natural my eyelashes look. Truly professional work.
The salon is eclectically stunning and is filled with great energy! There were lots of goodies that I was drawn to, jewelry, homemade soaps & teas, I didn’t know where to look first. The staff was warm & welcoming & I received one of the best blow outs from Diana ! I’m sharing this “Secret Garden” with all of my friends!
Jesse did an amazing job on my hair as always! Salon looks amazing! Terri
I had the best experience at the Secret Garden Salon & Spa in Marlboro, NJ. Jessica did a great job on my hair. She is very personable and sweet. I just met her, yet I feel as if I’ve known her a long time. I also love the decor at the salon. It has an outside inside garden/shabby chic theme. It’s not an average boring looking salon. It definitely sets itself apart from all the rest. You walk in and want to stay for hours. I will definitely go back for more services! - Monica
Carol Pardee (Life Of The P.
Cat is a wonderfully talented colorist and stylist. She really listens to her clients’ wants and needs and always delivers the best results! I trust her opinion and she is always professional and always a pleasure. I also love visiting The Secret Garden as it is a beautiful environment. Both the space and the personnel are very inviting. Highly recommend!
Thanks Jenn for making me feel like I just walked off the beach in the middle of winter!! The spray tan looks so natural too! Shari
Hair stylists are great. Often have to wait for a sink to get a rinse. I asked for a receipt detailing cost of services for the day and was told they don't give those out. The cashier was unable to break down what the services cost and what I actually received. This has been a long standing issue. I have gone there for over 3 years and every time I go I ask for a detailed receipt and I cannot get one. I wonder why they are unable to tell me the break down of services rendered....I spend on aver $250 when I go for cut and color plus whatever else I get done that I don't know about.
I am a first time client . I came in with a picture of what I had wanted and it was very achievable. Although the color came out nice it is far from what I wanted . I came back the following day to have it fixed and left looking exactly the same over $200 later and I left unhappy and with something I did not want. I had to go elsewhere to get my desired look.
I absolutely love The Secret Garden Spa! It's the best haircut I've ever had! Alyssa is absolutely fantastic, she knows how to cut curly hair. The atmosphere is very nice and clean as well and the prices are reasonable.
Nice place, relaxing
Lauren is the best!
My 6 year old niece recently donated her hair to cancer through a school event. We brought her in for a simple trim since the cut was only quick with a buzzer to clip off the pony tails. The Secret Garden charged $60 for this trim. Who charges this for a little girl to get a trim after she donated her hair for such a good cause. Wait, who charges this for a 6 year old to get a trim period?!? Oh, did I mention the Secret Garden was the salon who volunteered to cut the hair for the donations to begin with. Not Cool to leave those little girls with such big hearts looking like that. Shout out to the other businesses on Forest Ave who supported these kids and their parents!
Wifey's nails chipped next day.
Cathy W is amazing
Barbara J B.
I go for Mani-Pedis with Amy. She's amazing!
Yasmin is the best. I left with a totally new look.
It's a very warm and friendly atmosphere. And everyone that works there really tries to please their customers...
This is definitely a little secret in Staten Island. It's a warm place that should be visited. The place is warm and welcoming. Very good prices and professional with a pleasant staff and a soothing ambience atmosphere. Enjoy, relax and be pampered.
I had the biggest problem with my hair! I went to a salon & the colorist decided it would be a good idea to dye my hair two different colors!! I had to fix this ASAP. Sofia has hands of gold! I had the pleasure of visiting her in her mid town location and she made me feel beautiful again! Color corrected my hair and styled it to perfection! I will definitely be going to The Secret Garden Spa just so I can have Sofia be my hair stylist! I will follow her where ever she goes! Thank you to The Secret Garden Spa for hiring someone who knows what she is doing!!
I've bee a client of The Secret Garden Spa for many years and highly recommend them for both Salon and Spa services. By now I've had my hair cut and colored with them (Vivian, Amanda and Jodi are my go-to stylists), mani and pedi (Amy and Gina are both fantastic), skin care services with Melissa and the eco-spray tan (they're great at squeezing you in last-minute for this service). Love this place and wish I had posted this review sooner :).
I have been a customer here since 2012 and have never left the salon unhappy with my hair. The stylists are knowledgeable and constantly learning more.
Great place to relax and be pampered
Alexandra Corda - F.
Amanda is a fantastic haitstylist and colorist. My.blonde is finally.right while still being able to be a base brunette
I’m so excited to be speaking on one of THE BEST facials I’ve ever received! Let’s start by saying everything from the very beginning was perfect. I was greeted by such a warm and friendly staff. Before entering the room, I was able to sit and relax in their peaceful tea lounge. Now, for the fun part. The Cell Renewal Therapy Facial is a deep cleansing facial that also has anti-aging properties. Perfect for me. We started off with an all natural Aveda plant peel that deep cleansed but at the same time was completely gentle with my skin. As the wonderful esthetician gently massaged the masque, it slightly warmed allowing for a very relaxing feel. Next was my favorite, the micro-needling. An all natural plant based serum was applied and then the rolling began. I felt a slight pressure and the serum completely penetrating my skin. Lastly, was the LED light. My skin was FLAWLESS! The combination of all three treatments in one was like a breath of fresh air for my skin. I would absolutely recommend to anyone and everyone!
Biggest regret of my life. It was my first time going to this place to get a new look for the weekend of my birthday. Upon arrival, people ignored me. I was going to schedule an appointment and already I was unsure of my decision. There was a lady with her daughter that walked in to book an appointment (same reason as me) and she was attended before me. Worst first impression of this place. I thought maybe the receptionist had a bad day but I went and booked an appointment anyway. The day I was getting my hair done, I waited a long time for someone to help me and the lady that did my hair was nasty and unhelpful. I would never give my recommendation to my friends and family about this dump with horrendous customer service.
I had a pedicure done by Gina & it was a worst I ever had in my life. It was my first time in spa and when I made an appointment I asked for a experience d pedicures. The girl on the phone assure me she's the best. Not even she was half an hour late but she didn't even listen to me when I asked for my nails to be square. In the end I shaped my own nails,the other girl finish polishing nails with color. I was very upset with the whole experience. The give me another complimentary pedi but I don't think I want it.I my chose a different service.
I wish I could just go there and hang out every day. So relaxing, everyone is nice, the services are great, highly recommend!
Unfortunately I had a terrible experience at this spa. I am traveling to puerto rico for 2 weeks and wanted my nails done. From the moment i walked in I was not greeted, just ignored. When I inquired about services/pricing I was told by a cashier named Mellisa (i think thatbis her name) "that I can go on the internet and check all the services/packages that are offered".... I was in a state of shock and confusion that such a beautiful Spa is represented by very unhappy people. The women then sent me off on a "tour" of the facility. This entire first time experience left me feeling very unwelcomed. I was very upset at this point and left and my sister convinced me to just book a n appointment. When I went back into the Spa I told the cashier Mellisa I did not appreciate how I was treated and how all I wanted to do was book a appointment and talk about what services were offered- her response was very cold . Not once did she say sorry she just stated that I must have not communicated properly. I then finally booked an appointment with Amy who was very nice. Unfortunately my gel manicure completely came off! I only had the gell on for 1 whole day! At this point I will not be a on going customer. I will return to get my nails corrected but I would not recommend this establishment to friends/family. I do not think the owner is fully aware of how her staff is making her beautiful establishment look. Customer service is key and hiring employees that actually enjoy customer service is also key.
I just found them through google as i have come from a different country & the reviews helped me. I extremely loved it. Good value for money and very good environment. Excellent customer service. I only used their hair service & found it totally amazing.
My hair is curly, and is of a texture that looks very different when wet versus dry. The stylists at Secret Garden Spa are always able to offer suggestions on how to style my hair, but more importantly are able to cut my hair so it looks fantastic! There is no longer a need for me to go to Brooklyn or Manhattan to find a great stylist.
This review is on the behalf of my very upset mother who was treated disrespectfully at her past 2 encounters at this salon. She had someone call on her behalf to cancel an appointment and apparently it was not done correctly. So instead of speaking respectfully to a repeat customer, an employee at this salon thought it would be appropriate to be both rude and sarcastic. To top it off, she left the salon with hair dye across her forehead and shampoo still on her ears. As if this wasn't terrible enough, she was charged even more than she typically pays for the same service under the sad excuse that every stylist has a different rate. As a woman who is very polite and considerate of others, it disgust me that she was treated so distastefully. This business should be ashamed of themselves. To be known as a professional, one must act as such. Treat others like you want to be treated. Its a basic principle that this salon should have learned in kindergarten.
Relaxing setting and great people?
The staff was extremely welcoming. I love The Secret Garden Spa and cant wait to go back. I had a deep conditioning treatment by Andrea who wasn't pushy and did an excellent job on my hair. My daughter also had a conditioning/blowout/braid. She was very happy with the outcome as well.
This Secret Garden Spa is my oasis. When I want to look beautiful or get pampered this is where I go. The staff are friendly and tenacious. I have had various services from spray tanning, massage, pedicure, manicure, facial, color, style, and recently a fabulous cut. I've never left unsatisfied. I often purchase products with their recommendations. The atmosphere is so pleasing, like a fairy getaway that you sneak into away from the modern the world. The use earth-friendly products that don't harm you, them, or the world we live in. The whole experience is pleasing to all your senses. You leave feeling renewed and invigorated. I love that you get a percentage off for pre-booking and they're always posting packages and specials. This is the only spa on Staten Island to go to! End of Story!
Secret Garden Salon and Spa is great. I met the owner Vivian and manager Marla they were really sweet. I had a great experience and am looking forward to going back!
So I moved to a new neighborhood and needed a new salon. Groupon had a special for Secret Garden which is very nearby - score! Unfortunately I woke up with a cold and needed to cancel today's appointment. Who wants a client with a cold? When I called I was basically told tough luck. Groupon appointments must be cancelled 24 hours prior. Guess I'll still be looking for a new place.
This place really is a "secret". I live in the area and have seen it many times, but never knew what was inside. I received a gift card and figured I'd try it out for highlights. When I arrived, I was given a tour of the entire salon. There are rooms for massages, facials, showers, etc. The service menu is very extensive. All of the staff I came into contact with were very professional and friendly. Yasmin did my highlights and they came out beautifully. It's a bit pricey, but they do offer coupons. 15% off for new customers if you sign up on their website and 10% off if you make your next appointment while checking out. You're even allowed to change the appointment once and still be eligible for the 10% discount.