Shara N.
2 years ago
Great service, very nice people ??????
James N.
2 years ago
Me and my Fiancé went here because it’s hard to find comfortable nail salons in the BX for a Same gender couple..
Customer service was amazing 10/10.
But upon arrival the styles we sent pictures for and had a confirmation for weren’t part of the skills of the nail technicians. Ok well I showed them a video of Gel extensions and she gave me acrylic with gel polish with Designs.. $126
My partner has acrylic with gel polish no design $110
Plus we tipped $15 each.
Well before leaving the city after drinks and dinner my polish was chipping. Woke up the Next morning and the polish is gone on several nails on myself and my Partner Hands…
$260 and in less than 24 hours it looks horrible. So now pride weekend my hands look like I’ve had them 2/3 weeks
Shara N.
2 years ago
Great service, very nice people ??????
James N.
2 years ago
Me and my Fiancé went here because it’s hard to find comfortable nail salons in the BX for a Same gender couple..
Customer service was amazing 10/10.
But upon arrival the styles we sent pictures for and had a confirmation for weren’t part of the skills of the nail technicians. Ok well I showed them a video of Gel extensions and she gave me acrylic with gel polish with Designs.. $126
My partner has acrylic with gel polish no design $110
Plus we tipped $15 each.
Well before leaving the city after drinks and dinner my polish was chipping. Woke up the Next morning and the polish is gone on several nails on myself and my Partner Hands…
$260 and in less than 24 hours it looks horrible. So now pride weekend my hands look like I’ve had them 2/3 weeks
Janna F.
3 years ago
Ladies, we go to the salon to relax and get pampered am I correct ?! Well, I call prior to showing up to make sure there was time (because we all hate RUSHED jobs) and to confirm the price. I was told to wait 20 mins before showing up. When I arrive I was greeted and kinda just left to wait without letting me know there was a wait. I sat waiting for about 5-10 mins. Finally someone came for me as we are walking she’s asking what I’m getting and I tell her dip powder plus tips. I showed her pictures of what I wanted exactly. I ask for the price again, to confirm it was the same price I was told over the phone. Over the phone I was told $50 in person I was told 80$ (which is fine, I figured the person that answered didn’t include the tips). As I begin, I was asked to pay right there and then because they needed to start closing out the register....now I’m thinking OMG I’m gonna have a rushed work job done. The lady who did my nails, had to call her boss to confirm my service charge of $94.50!! On top of that I paid her $20 tip ! (She didn’t even thank me for!) All of this was paid right after the tips were glued on! The tips were placed covering my ENTIRE nail, with glue all over my cuticles and fingers and it burned! (She told me it’s because I had cuts, WHAT cuts?! I would’ve seen and felt the cuts!) I notified her that I wanted “narrow” nails, yet she glued the tip to my skin! She started filing, and again I let her know I have tips glued to my SKIN and she tells me I will fix don’t worry. She did NOT fix! I had to tell her again! She literally had to go back 4 or more times, still didn’t fix. The length was way longer then I wanted yet she ensured me she needed that much for filling that it will be shorted. (Still walked out with LONg nails, which I can’t work with) It was way over closing time and at this point she’s annoyed at me and I’m furious with her service. I shouldn’t have to sit there and tell a “professional nail technician” how to do her job! As we proceed she ignores all the issues I had, glue all over my cuticles, finger tips, fingers, one hand had longer tips, the powder is uneven and patchy in color and quality. I paid an extra $10 for a French design that came out patchy and uneven. My $94.50 nails look like a toddler did them. It was 9pm I was exhausted, uneasy, frustrated and very disappointed rather than carry on with complains I decided I will try to get a refund from the place, if not I’m calling the credit card company because NO WAY will I trust them with “fixing” anything. They ruined my nails, my fingers and cuticles. (Did I mention I showed her technician a picture of a simple job I wanted , I told her that same/similar color, well I got far from it! My fingers and cuticles BURN and feel suffocated! I want these off ASAP!
Victoria K.
3 years ago
Hi, I LOVE this place. I look forward to getting my self care done here, it's great! the nail polish is long lasting and durable, and definitely worth your money. Overall, it is a very clean salon, and the technicians do a really great job. Last week that I went, the owner was very kind and was greeting and checking up on all costumers! I also love their masks that they sell! Great place, looking forward to coming soon!!
Quan L.
3 years ago
Had a great experience. The place was very clean and relaxing. Everyone had their safety gear. Would recommend to friends and family.
Rafi V.
3 years ago
Wonderful Services, Amazing nail work, relaxing message.
Marie Martinez-Vazquez (RiRi W.
3 years ago
First time getting my nails done here as my normal place is still closed. I paid $50 for a mani/pedi that didn't even last the evening. All I did upon leaving was go for dinner, shower and lay on bed watching a movie and the polish was chipping terribly. I was reading dinner not even a hour after and was holding the fork and an entire section was peeled away. They looked nice for all of 30 minutes, very disappointed. I could have done them myself and it'd last longer.
** I do not have the receipt but I was there Friday at 5:00 PM and was charged $26 for the pedicure and $21 (the woman wrote down $15 manicure + $6 for the French Tips on the invoice paper) for the French Manicure, which totaled $47 and I gave a $5 tip. Why would I randomly lie about a Nail Salon? Obviously I was a customer and this was a huge waste of money as the quality of the service is trash. My natural nails weren't properly prepped for the polish and it just peeled right off.
Helena D.
3 years ago
Have been coming here for years for excellent manicures, pedicures and foot massages........wonderful service. So happy to be back after six months of quarantine......all sanitary precautions in place.......
Shannon N.
3 years ago
I miss this Salon SO MUCH. I recently moved to California and have yet to find a salon that has given me the same high quality service as Spa 2W14. I've been coming to this Salon for YEARS. I remember being nervous to find a new owner, but she is the sweetest and most professional in the game. All of the hardworking ladies at this salon have treated me with the utmost care and respect. They give the best massages and make sure my mani-pedis are to my liking. They're also extremely clean. I made sure to come to this salon every Sunday for my self-care day. I can't wait to visit NYC because this will be my 1st stop on my itinerary.
Maya V.
3 years ago
This is my go-to place for happy house nail fo and massage! I love their spa pedicure. Very clean spa and very professional services, great hospitality and fun nail place with a relaxing massage!
Brenia L.
3 years ago
DO NOT COME HERE . The nail tech did a terrible job on my gel manicure . I couldn’t believe what I saw . It was rushed and not neat at all . The gel polish was all over the skin around my nails as well . Overpriced and poor quality.
Christine D.
4 years ago
Walked in then walked right out. I wanted a gel manicure....I was greeted with...yes! I said I wanted a gel manicure. The ladies then proceeded to ignore me! I stood there waiting for some direction.... Wait 5 minutes? Something! Even one of the clients getting her nails done was like WTF?!
Valerie E.
4 years ago
Was overcharged when they claimed it was sales tax - anyone can use a calculator and see the prices don’t add up even with tax. Started cleaning and mopping floors while customers were still getting nails done, causing us to almost fall (great for post surgery people...). Worst mani pedi job I have ever had.
Priyanka D.
4 years ago
Very rushed and shabby pedicure. Total waste of money and time.
Kaley L.
4 years ago
Got the basic pedicure that was pretty rushed and only included one coat of color. When I asked if that was standard, she added another coat.
Elizabeth Y.
5 years ago
Cool fresh place to hangout
Nancy L.
5 years ago
Favorite place for a quick manicure or to just have a relaxing massage.I just love how clean and new everything is. The staff is really nice and super helpful. Definitely recommend and I will definitely come back to try out all their nail colors.